Based on 1.389 opinions finded in 2 websites
Based on 1.389 opinions finded in 2 websites
Nº 1012 in 1872 in Brighton and Hove
Nº 56 of 83 Italian in Brighton and Hove
Opinions
Met with family for pre Christmas get together, nine people and two dogs, no booking, the staff were very helpful and found us a large table, food was delicious as it always is, service was excellent, definitely a favourite restaurant of ours.
Ian Bradshaw . 2024-12-15
MORE AT Google
Fantastic all round. Lovely venue with great menu and delicious food and great service. I highly recommend, enjoy, regards Michael 😀
Michael Coleman . 2024-12-14
MORE AT Google
Recommended by a friend to us but I wouldn’t bother going back tbh. Service was slow and inattentive, atmosphere a bit like a geriatric home. Food was fresh but absolutely tasteless, it was as though the ingredients had only met 2 minutes before being served, pasta in a cream sauce tasted just like cream had been poured over the pasta, no flavour whatsoever beyond cream, certainly no garlic or salt, and certainly not a sauce. Chicken was cut in generic cubes like some ready meal and looked boiled. Drinks were nice but food was a chore to eat. The chef clearly hasn’t tasted the food before it left the kitchen. With much better Italians in town with set menus etc and much tastier food, I won’t return to this one sadly
James Breeds . 2024-11-30
MORE AT Google
Worst Italian food I have ever had, enough said !!
Lonsdale Motor co . 2024-11-26
MORE AT Google
Really good Italian food in the Marina. All food is freshly prepared, although the waiting time for the main was a bit long, so make sure you have plenty of time to enjoy your food. The service was nice and welcoming, definitely coming back.
Francisco Moreta . 2024-11-26
MORE AT Google
Brilliant atmosphere, food, and service.
Michael Fowler . 2024-11-17
MORE AT Google
Very nice, really “Bella Italia”!
Heinz-Dieter Hoerst . 2024-11-13
MORE AT Google
As always - just perfect! Perfect food, perfect service and overall a thoroughly enjoyable evening.
Carla Maxted . 2024-11-12
MORE AT Google
If there's a better Italian restaurant in Brighton I'd be surprised.
Frank Greaves . 2024-10-26
MORE AT Google
DO NOT COME AND EAT AT THIS PLACE !!! I came here once, and who I'm guessing was the owner didn't know I was Italian and I could understand everything he was saying. It was disgusting!!! He was making very racist comments towards the clients behind their back, then he embarrassed his staff in front of his clients, he was also telling his staff off - a young English guy and a pizza chef (I believe he was from Egypt but I'm not sure) - because they had to learn to speak Italian with him. All the staff looked miserable, I felt for them. I was just shocked, I couldn't wait to leave that place. Trust me, you don't want to give this man nor his business a single penny. And you can definitely find better Italian restaurants elsewhere!
Manuela . 2024-10-25
MORE AT Google
Reading the reviews here I’m not surprised by the way we were treated yesterday. I used to go there with my husband and kids for food, food is ok - not great. I found myself in the area recently with my 3 year old and twin babies. It was Monday around 6 pm and my eldest asked for a cake before heading back home . We’d had coffee and desserts after meal there before, so I assumed it would be ok to serve us the same without meal. We were allowed in by a chap who obviously hates his job, doesn’t speak any English and very heavy heartedly opened the door for us. But then we were literally kicked out by a rude supposedly manager because I explained we were going to have coffee and dessert only. The restaurant was almost empty, no more than 4-5 tables were occupied, it was the least busy evening of the week- Monday 6 pm and still decided to open the door and show the way out to a woman pushing a double buggy with two babies and holding the hand of a 3-year old. Good luck guys
irini lioudaki . 2024-10-15
MORE AT Google
Buena pizza y pasta. El servicio era fantástico y el personal era brillante con nuestro hijo de 1 año - probablemente el mejor lugar en el que hemos estado con él en cualquier lugar en el Reino Unido y Europa durante el último año y todo dependía del personal que nos hace sentir bienvenidos. Gracias : - )
Jonathan W . 2024-10-11
MORE AT TripAdvisor
Best Italian place i have been to food was ten out of ten . great staff great atmosphere will definitely be going here again .
Tammie Whitney . 2024-10-07
MORE AT Google
I've been coming here for years. It's the go to place for family celebrations. Always good service and good food. Really family friendly not just family tolerant. So glad they survived lockdown.
Dawn Evans . 2024-10-06
MORE AT Google
We visited after a trip to Sussex University. Very friendly waiters, service a little bit slow and one of our party didn't get the drink they ordered but it was quickly rectified. I don't generally choose a restaurant for the quick service, it's all about the food for me and this place has good food. I ordered a pasta dish with spare ribs, the portion size was very generous not like the meagre portions you get in the Italian style chain restaurants but the price was comparable. Others in the party ordered pizzas which looked very authentic. I saw another table order seafood starters and they looked superb. Most Italian restaurants in the UK are either chains or wildly expensive so it's great to visit a proper Italian restaurant that offers good food at reasonable prices.
Matthew Joyce . 2024-10-06
MORE AT Google
Fuimos a escuchar a Jason Lee cantante en un miércoles por la noche y quedamos TAN impresionados con el restaurante. La comida era increíble y el personal era tan amable y atento. Desearía haber tomado fotos de la comida ahora, pero era tan encantador que me metí directamente antes de siquiera pensar en ello. De todos modos es una excusa para volver y comer otra vez para poder hacer fotos la próxima vez. Gracias Bella Napoli que tuvimos el mejor tiempo x
Gail-Louise Kilshaw-Smit . 2024-10-01
MORE AT TripAdvisor
Ordered Prawn avo cado, was okayish but mussels starter came out half raw, sent back and second time lovely. My husband ordered seafood risotto which looked lovely HOWEVER, I ordered my comfort dish, escalope of veal Milanese with spaghetti and green salad garnish. Where do I start.. my veal was grey, if you could spot it from within the soggy, tasteless crumb. The green salad garnish was half a cos lettuce and the pasta in tomato sauce was very acidic. This is a dish I've grown up with and OMG, I hope it hasn't put me off!!!!! We did NOT go out for a meal to complain BUT it could not be helped!!! We eventually spoke to the owner/manager,? Who told me I should of ordered another dish if not happy and persistently, called my husband "BOSS"....So after our conversation, our two beers, 1 bottle of house vino (which was half drunk, we took with us,) and starters came to just over £52.00.....it was shocking and spoilt our penultimate night of our holiday!!!!!!!!!!!!
jane back . 2024-09-29
MORE AT Google
Very rude manager when we made a complaint, OK if you like being called BOSS ! Raw muscles for starter. Veal , well, think it was a week old and the breadcrumb was mixed with wallpaper adhesive. If you go here. GOOD LUCK.
Bob Legg . 2024-09-29
MORE AT Google
Excellent atmosphere and staff. The portions were really generous aswell.
Ian Frost . 2024-09-28
MORE AT Google
Visitamos Bella Napoli para mi esposo 50 cumpleaños con amigos esta semana, en realidad 50 de nosotros! La comida era increíble , grandes porciones , el personal era fabuloso y se pasó de sus deberes ! ! ¡También tenían a Jason Lee como el artista que era fabuloso también! Fantástica velada durante todo el día 😘😘😘
Sue I . 2024-09-26
MORE AT TripAdvisor
Excellent local Italian serving traditional dishes. I had an evening meal with my partner on a Saturday night, at the end of August. Great atmosphere! Absolutely buzzing, restaurant full. From the moment we arrived, we experienced great service from the staff, very attentive. I had the salmon pasta and my partner had bolognaise. We chose simple dishes but well they were extremely well executed and delicious. Generous portions. We shared a tiramisu for dessert which was sublime. Would recommend!
Josephine Jeffery . 2024-09-21
MORE AT Google
Always go here at least once a week the food is excellent and Louigie always looks after us
Stuart Carden . 2024-09-15
MORE AT Google
I would give them zero stars if possible.attempted to go there yesterday(to sit outside) and have coffees and cakes/deserts,a party of 6 of us.an extremely rude man turned us away,and really upset my friend in the process. Needless to say non of us will ever go there again.
Tracey Graham . 2024-09-08
MORE AT Google
Un restaurante maravilloso! Precios muy razonables y un gran ambiente. Las porciones aquí son enormes, así que asegúrese de tomar su apetito! Podemos recomendar los mejillones para empezar, tan tiernos y sabrosos. Tenemos tantos platos favoritos, pero tengo que decir que el penne con costillas de repuesto y pasta de salmón tiene que ser un par de los mejores. Todo bañado con un magnífico vino tinto. ¡En los postres... bueno, si tienes sitio... panna cotta y una enorme cuña de pastel de banoffee! Este encantador restaurante lo tiene todo, buena comida, buen vino y un ambiente cómodo. El equipo te hace sentir como en familia y te anima a regresar. ¡Claro que sí!
Shelagh . 2024-09-01
MORE AT TripAdvisor
❤️ Bella Napoli for its decent-sized serving of authentic Italian cuisine. We stopped by again, this time for a quick lunch. As it was sunny, we opted for an alfresco curb-side table: simple aluminium chairs/tables, no fuss nor tablecloths but — we aren’t here for the deco. As always, the Scoliosis Linguine was a highlight: a good portion of crustacean with rich, deep tomato flavours and still one of our favourites. Prices for the linguini have increased since their Facebook menu showed £15.95. Now £19.50, it’s still relatively reasonable for what we got today. The starter portion of mussels in wine sauce was delightful. The Casarecce Alfredo, now priced at £14.50, was rich and creamy with chunks of chicken. The risotto served with the Osso Bucco was delicious, though the meat itself was disappointing – tough (in need of much more stewing) and someone seemed to have shaken the salt shaker like a maracas over the pot. That said, we’ll be back for pasta(s) and pizza(s), though we’ll probably pass on the Osso Bucco. One thing worth mentioning, is that Bella Napoli DON’T automatically impose a service charge in your bill. However, when the food is mostly good, we do leave one, as we did today.
AL T . 2024-08-27
MORE AT Google
Atmosphere amazing, Food spot on, huge portions and very reasonable prices. Authentic Italian experience and my new favourite place to eat.
Steven Fenton . 2024-08-26
MORE AT Google
Personal muy grosero Servicio al cliente deficiente No recomendaría Disfrutamos del almuerzo en otro lugar. Sin habilidades como proveedor de servicios.
Adron D . 2024-08-25
MORE AT TripAdvisor
Went with my girlfriend as she has been here many times before and was reasonably impressed. Busy, but not too noisy. Food was simple, yet delicious. Fresh seafood and great pasta. Main standout was the service, every member of staff was warm, friendly and attentive (Especially the older chap and Dec, the young guy). Not going to make Gordon Ramsey have a sleepless night but if you're looking for simple, honest, decent Italian fare at reasonable prices there are far worse offerings in the area. Would recommend and definitely go again.
Richard . 2024-08-25
MORE AT Google
We came fir birthday celebration. We were compelled to leave the restaurant by their unwelcoming rude staffs. We were nearly 21 guests but sadly we had to leave the restaurant. I feel very sorry for thenowner of the business
Sriskantha Veeragathippillai . 2024-08-25
MORE AT Google
Very Italian. I enjoyed everything about the place. Very friendly staff.
Jerry Larder . 2024-08-23
MORE AT Google
This is one of the largest and good seafood pasta that I had in the UK. The restaurant has a nice terrace outside and the staff is super friendly and they pay attention to the customers. I recommend them.
C. Morgan . 2024-08-22
MORE AT Google
Food was good however the service did let it down slightly. We were seated at 5pm whilst it was quiet and it was a bit slow to get the waiters attention. Nice atmosphere and plenty of choices on the menu.
Alicia Bevan-King . 2024-08-17
MORE AT Google
Lasagne was fantastic, spend over 20 mins trying to get servers attention to order a drink and found service generally a bit rude and weak. Used to be a great place and great atmosphere but obviously quality has dropped.
Owen Bevan . 2024-08-14
MORE AT Google
A busy restaurant which shows what a great family establishment it is. Amazing steak and peppercorn sauce. Whatever the red cabbage recipe is, it’s a winner. Delicious tiramisu. Thank you x
Joanne Hill . 2024-08-11
MORE AT Google
Party of 11 for dinner, we'd prebooked so no issue with seating a group. We chose a number of different menu options, for me the arancini, followed by the veal, both were OK, nicely presented and tasty. The desserts (panna cota, and banoffee pie especially) were the highlights. What let the meal down was slow service, the staff were all busy, just maybe more staff needed. Lots of free parking at the nearby multistory car park.
Andy Stevens . 2024-08-10
MORE AT Google
Fantastic food, great service by really friendly staff.....Would recommend for a great authentic Italian food experience
Tony . 2024-08-02
MORE AT Google
Stopped in for lunch after a morning trip to the movies, we shared a pizza called Ahem Ahem (I think!) and it was really, really good. Also had fries and soft drinks, also very nice.
Ben Tapp . 2024-08-01
MORE AT Google
Amazing food&desert, quick service. Definitely come back again
Rana Hassan . 2024-07-28
MORE AT Google
We've been coming here for the last 25 years mainly just to have a pizza meal as its so good and succulent with all its flavours we cannot resist coming here from time to time.....one thing I thought they should do is maybe change the display of the menu as I cannot really understand some of the meals that I'm sure would be worth trying out such as ravioli but that's only one flavours they cook it with which is not my first choice as I quite like it but with beef mince... Some of the menu is not easily explanatory so I end up having the same selection...
Peter frost . 2024-07-24
MORE AT Google
Such an amazing meal. What really helped was Attilio taking my call when we were delayed - sending a photo of the menu and getting our food ready whilst we finished our delayed journey. This was much appreciated and helped keep us on track for our next visit. I thoroughly recommend the mussels and the sole- both were excellent, washed down with Peroni Zero!!
Dave Harper . 2024-07-17
MORE AT Google
i think i’ve been here 3 times and i always order the linguine allo scoglio, the staff is really friendly but sometimes there are flies flying around.
ur mom zoe . 2024-07-16
MORE AT Google
Everything was fine EXCEPT waiter brought mains before we had finished our starters. WHAT ? I did point it out at the time that we thought this was wrong and we felt rushed . Unfortunate too, on our first stay at the Marina.
Brian Franks . 2024-07-12
MORE AT Google
This place has great and fresh seafood pasta, which I highly recommend. See photo One of Brighton's best seafood pastas, in my opinion! For two individuals, it's a decent portion at a reasonable price. If the starter is as good as the main, I'll give five stars. We ordered garlic bread as an appetiser, however it was just two pieces, so it wasn't worth the money. Next time, we'll try a different appetiser. Nonetheless, the spaghetti was quite delicious, and the service was pleasant and effective. We will come back next time and definitely recommend seafood pasta here.
may chaw Win . 2024-06-27
MORE AT Google
Always great authentic food at this restaurant. Pizzas are particularly good.
Barry / Anna The Long Family . 2024-06-24
MORE AT Google
Best tagliatelle bolognese in Brighton.
William Cody . 2024-06-22
MORE AT Google
The restaurant is Italian 🇮🇹🍕 The service is good Sessions: OK Prices: Good, shown on the invoice Location: very annoying Request: Pasta 👎🏼👎🏼
Soso Alzahrani . 2024-06-19
MORE AT Google
Nothing there now except Glowballs shops are not great
Andrew Cheesman . 2024-06-17
MORE AT Google
Some places you get great service but average food or great food and average service but Bella Napoli is great in both aspects. The staff are all amazing and the food is outstanding. You'll have a pizza and wish you got the pasta or you'll be resting they pasta and you'll see one of the amazing pizzas. This is the best restaurant in the marina off not Brighton
Sean Salvage . 2024-06-10
MORE AT Google
Amazing authentic Italian cuisine in a great setting. The staff are wonderful and the servings are large. Always enough to take home. Great value for money. Highly recommend!
Rheana Bernard . 2024-06-09
MORE AT Google
Good restaurant, friendly and professional service, thank you! Seats inside and outside. Standard UK Italian menu. Reasonably priced.
AZ . 2024-06-03
MORE AT Google
Fantastic food. The Ravioli with mushrooms was amazing .Portions are large, service was fast, friendly and nothing was too much for them. Definitely returning soon.
Stacey edgerton . 2024-06-03
MORE AT Google
Excellent food and fantastic service
Chris Sparrow . 2024-05-29
MORE AT Google
Authentic Italian food with great service from everyone! One of favourite Italian go to restaurants in brighton Must haves - Tiramisu and vegetarian risotto
Shirisha adagatla . 2024-05-22
MORE AT Google
Great Food. Good service. Reasonably priced
Anil Solanki . 2024-05-17
MORE AT Google
A little bit of Italy in Sussex. It's definitely worth a try.
Wayne Hayward . 2024-05-09
MORE AT Google
We've been coming here for over 30 years. The food and service has always been brilliant. Authentic Italian, family run. So glad Bella Napoli has stood the test of time; long may it continue.
Chris . 2024-05-07
MORE AT Google
This is a joy to go to for a great meal and the staff are so welcome in.
John William Bishop . 2024-04-19
MORE AT Google
Fantastic, great staff and great service and even better food, the choice portions and quality; these folks could train a few how to do it.
Paul Pearson . 2024-04-11
MORE AT Google
Great food and very good service highly recommend.
Tony Denyer . 2024-04-05
MORE AT Google
RACISM IS THRIVING IN BELLA NAPOLI. Sad experience I went to Bella Napoli with my girlfriend who is white and I’m a Black man (for context). The first day I went there I thought nothing was wrong but even my girlfriend could sense that there was a difference in the level of service that we was receiving. But we put it down to just being a bad experience. So a few days later we ate there again as this food spot was local to where we was staying. As soon as we entered the premises I could feel the atmosphere was off. As we entered the restaurant the waiter that approached us was very rude instead of him showing us where we was able to sit he just clicked his fingers and pointed to the direction of the table we can sit at. Whilst we sat and browsed the menu we noticed that this is not how “other” customers were being welcomed. I didn’t feel comfortable enough to ask for another drink due to the service I was receiving. Compared to how the staff were treating the other customers (white customers) there was a big difference for instance they would greet them and embrace them and make them feel welcomed into the restaurant. Yes, even making banter with them. What makes it worse is that when it came to paying the bill the waiter wouldn’t even acknowledge my presence he wound only speak to my girlfriend. Brighton is meant to be a place that welcomes all people but in Bella Napoli I guess you have to be white to fit that criteria.
Bernard Enning . 2024-03-31
MORE AT Google
Great good served by charming people with a fun nothing too much trouble attitude
Lynne Home . 2024-03-22
MORE AT Google
Great independent Italian restaurant, fabulous authentic food, always have a specials board with new things to try & great service. Best Italian in Brighton & Hove in my opinion
Loz Curd . 2024-03-18
MORE AT Google
One of the best places in terms of service I've ever been to. They seem to really bother to make sure you have a great experience.
Beat a Maxx . 2024-03-03
MORE AT Google
So good! Food portions were huge and well made, service was very professional and good over all three waiters, the atmosphere was great with music at good level. Will come again.
Lovely Lion . 2024-02-29
MORE AT Google
Taste really good, very generous portions and reasonable priced.
Ka Lai . 2024-02-17
MORE AT Google
Incredible food, great and fast service. Truly authentic and worth dining out for. The prices are very acceptable too, no complaints.
Adam Day . 2024-02-17
MORE AT Google
Excellent menu, lovely variety of food on the menu. Always, good service and well cooked food nicely served. Dog Friendly too!
M jB . 2024-02-16
MORE AT Google
Food was pretty good, lasagne and pizza were fine and good portions for the money. Service was not great, as they got very busy (we arrived around 5.30 and was almost empty but within 40 mins it was packed solid). The serving staff are rushed off their feet so there is no real attention paid to customers. Feels like a fast food place rather than a restaurant.
Phil Drouet . 2024-02-11
MORE AT Google
Very impressed with this lovely restaurant. Rustic. Authentic. Friendly. Fantastic food. Lovely place and would highly recommend. I had the calzoni and it was a 10 out of 10 and my accompanying critic had a creamy chicken, mushroom and spinach pasta which was delicious.
Alastair Mackenzie . 2024-02-10
MORE AT Google
Yummy and very reasonably price food. Lovely friendly staff. Have been here a few times and always a lovely experience :)
Rose . 2024-01-31
MORE AT Google
Did service, good food. We've been there several times and will go again. 😀😀
Rakesh Gupta . 2024-01-26
MORE AT Google
What can I say? The staff have taken a truly lovely restaurant and ruined it with appalling service. I had fondness for the food and so didn't leave a negative review until now, but this is 3 times, on the trot, that I've had such poor service I've chosen to leave rather than endure the insult just for a mediocre plate of Italian food. Be better, Bella Napoli. Hire people that actually care about customer service, and at the very least send your current staff to additional training they clearly need desperately. It was a sunny day today, I walked in, made eye contact with a staff member inside, grabbed a menu and went to the table right outside the window. My choice. I wanted to eat fairly nice food in a moderately pleasant spot of sunshine. After about 15 minutes of me looking around, trying to catch the eye of a staff member, being looked at and ignored, a brash and attitude-soaked chap poked his head outside, laughed at me, told me they're not serving outside, I said 'but I've chosen to sit outside...' he then had the gall to say 'did you tell anyone you were sitting outside?', as if a customer at a damn restaurant would need to tell the staff they intend to utilise the tables set on their venue to indulge in their services... Come on.... And then laughed at me, saying no, I'm not going to serve you outside its too cold.... The weather right now is 11° and sunny, feel free to check the reports, and moreover, I am a customer that decided to sit at a table they've provided, with no indication the outside tables were 'off limits'... So for the third time at this restaurant I simply walked away and gave my business to another eatery in the area. Supremely disappointed and as such will not go back, in addition to strongly advising every family member and friend I have to also not bother going. Great job!
Dane Bickers . 2024-01-26
MORE AT Google
A surprising find for a catch up with friends on a Sunday night. Great food, friendly service - we will be back if we are in the area to try more. Menu is plentiful with an excellent mix of pizza, pasta, meat and fish - all of which looked and tasted delicious.
Gail Anderson . 2024-01-22
MORE AT Google
Could not fault. Prompt and friendly service, excellent hot food of great quality at a reasonable price.
Colin . 2024-01-08
MORE AT Google
A little Gem in a run down part of Brighton Marina Village. Amazing food, great Service, huge portions.
Ella Murche . 2024-01-08
MORE AT Google
Absolutely love this place !! The best Italian and I love it
Amber Johnson . 2023-12-29
MORE AT Google
Our favourite Italian Restaurant that we always recommend to people, best authentic pizza's, best food, lovely wine, I love their organic red wine, top service all staff are warm, happy, efficient & charismatic so atmosphere is great! Summer time we love to sit outside where doggies can come along with you & outside its smoker friendly. It's a place you know your going to enjoy the food & service garunteed! And lot's of free parking too!
Jaye Love . 2023-11-13
MORE AT Google
This place is lovely and very authentic, the staff speak English to the customer and Italian to each other
Austin Woodward . 2023-10-23
MORE AT Google
Thank goodness there are still some real Neapolitans here to give that wonderful atmosphere of the real Napoli. It's like popping over to Naples without the hassle if the flight/train. The pizza and ice cream were delicious too.
Elaine Code . 2023-09-19
MORE AT Google
Perhaps I am going blind, but I'm sure I ordered a bottle of the cheapest house plonk in this establishment for £17 or thereabouts. When the bill came t hey had charged me £24. I queried it with the waiter and he fluttered the wine list in front of me saying that I had ordered a carafe. No I didn't!! I ordered the cheapest bottle of sangiovese/merlot that was on the menu and he gave me a bottle.. We both ordered the chicken calabrese which was sitting on a bed of yukky pre-cooked tomato sauce that they use on the pizzas. A thick slice of salami was placed on top of the overcooked chicken and it was adorned with a rubbery cap of mozzarella cheese. It was almost inedible! The vegetables that I ordered were thick chunks of carrots, and a few sprouts of broccoli . I will always go back for a pizza but their main courses are c**p..
trelos1 . 2023-09-12
MORE AT TripAdvisor
Lovely space, good choices on the menu. 4 of us had lunch today and was great. Food excellent, we were not fussed around, will definitely return
Fiona B . 2023-08-30
MORE AT TripAdvisor
The best restaurant in Brighton Marina by a mile, the staff are so friendly. The food is just amazing.
MacMarchant . 2023-08-27
MORE AT TripAdvisor
Atmosphere.. was terrible! When we arrived there were tables that hadn't been cleaned and no staff to seat us. We got served after customers who arrived after us. All the staff seemed stressed and unhappy. Food was nice but the staff and the cleanliness just let it down.
Lattrice D . 2023-08-27
MORE AT TripAdvisor
Absolutely fantastic food and service. Went there for a 60th birthday and it certainly didn't disapoint . The steak was tender and juicy , not forgetting the fantastic flavour. The pasta was equally as good with massive portions.Very reasonably priced too.Will definitely go again next time we're in the area .....Or maybe I should move here 🙂 Thank you Bella Napoli
tina earley . 2023-08-11
MORE AT Google
Popped in for an unplanned evening meal the restaurant was busy and orderly. Food tasted great, atmosphere was vibrant, staff were professional and experienced. Overall a superb dining experience. Handsome portions and good value.
Rani. S. . 2023-07-31
MORE AT Google
Unfriendly service and poor food, badly served. Cloakrooms could use an overhaul and hand dryer needs repair
998lindsayf . 2023-07-26
MORE AT TripAdvisor
Excellent food, excellent service, great atmosphere and in an authentic environment. The team couldn’t do enough to make us comfortable and helped with recommendations. We were a family of 3 with 2 little dogs which they happily accommodated
ScottRodgers79 . 2023-07-24
MORE AT TripAdvisor
Recent reviews were Marmite; reviewers either loved it or hated it but reading between the lines, we saw service issues, not food issues, so we gave it a go. Glad we did as although service was a bit slow and sullen to start with reinforcements arrived - the atmosphere lifted and the service then shone. The food was great and arrived piping hot and in generous portions. All together we had a great family lunch and would recommend this for great food.
NewDogOldTricks . 2023-07-23
MORE AT TripAdvisor
Terrible food, terrible presentation. Just awful. My partner had a chicken dish, the chicken looked grey so ate around it
DayTrip67593168826 . 2023-07-14
MORE AT TripAdvisor
An amazing place! Love the food and lovely staff ❤️ Highly recommend and will definitely be going back 😊
Codie Levett . 2023-07-11
MORE AT Google
A busy Wednesday evening and a great atmosphere. We started with garlic bread (both plain and with mozzarella) followed by pasta with chicken, seafood risotto (simply outstanding and a huge portion) and a special of the day - pork loin: easily enough for two! Merlot at £24 a bottle went down well too. Sometimes hard to catch the waiter’s eye but the food was top notch. This is a long-established response with quite a following so it’s advisable to book a table in advance.
tonyinbrighton . 2023-07-06
MORE AT TripAdvisor
This was such a terrible experience and upsetting for our friends (and us) who had visited this restaurant many times in the past with their late parents - our friends had so many happy memories which have now been “spoilt” by this visit - the area was dirty with chips still on the floor near our table, the food came up at lightning speed that suggests it was microwaved (and looked it) and when we wanted a little gap before ordering any deserts we were told we only had 2 minutes by the older very rude man who we assume was the manager - the young girl and young boy who was serving us did their best but clearly were being instructed to hurry us up - on leaving the reason the manager gave us is too upsetting to relay on here - we just hope whoever owns this restaurant gets to hear about this as his attitude was frankly disgusting.
KayW_10 . 2023-07-03
MORE AT TripAdvisor
Have a lot of lovely memories of this restaurant as used to go there many years ago so Recommended it to our friends. Booked a table for 8.30pm. Food was totally rushed through and was really not good (microwaved lasagne). The floor around our table was filthy. At 9.30pm the manager held two fingers in the air and shouted out ‘no more orders after two minutes. If u don’t order please leave’. We were shocked that only after one hour they were rushing us out the restaurant. We asked for our bill straight away and the waiter started to backtrack giving an excuse that would be wrong for me to put on here as it was totally offensive about another table of people who were in the restaurant. If I could give a minus I definitely would. Will never return to this place and would not recommend it. Such an extremely rude waiter. Should never have taken a booking for 8.30 if they wanted you out around 9.30.
ukgirl48 . 2023-07-02
MORE AT TripAdvisor
We went here to celebrate a special birthday and was really let down by the disgusting service. Staff was extremely rude and ignored us all night, never asked how our food was, we had to store the birthday cake on my husband’s lap and light it ourselves. The owner only acknowledged us when it came to paying the bill. The food was burnt, chewy, not edible and tasteless. It was so burnt I nearly chipped my tooth. Restaurant has gone downhill and we will never visit again. You need to improve your customer service skills.
Sofia J . 2023-06-29
MORE AT TripAdvisor
Beautiful restaurant, food was lovely and a great range of dishes
Paula Kirby . 2023-06-22
MORE AT Google
Have used this restaurant many times before and it’s always been good but we went last night for a special family occasion, the service was terrible from the start we sat there for 40 minutes before our food order was taken, I had to ask waiter to come over, sent two steaks back as was rare, we ordered medium , wife’s chicken was really dry , chewy and tasteless. No refill drinks were offered and I had to ask twice for the bill. Will never go there again
Kevin . 2023-06-11
MORE AT Google
The food was fantastic, good portions and the waiter was lovely.Bella Napoli la Bella Vita.
Vana Selenica . 2023-05-15
MORE AT Google
We visited here for the first time and the food and service was brilliant.The portions of food was so much, and great value for money.Will definitely be going back again.
John Jbenzynie . 2023-05-01
MORE AT Google
Read some good reviews about this place before our visit. But found the food pretty average. Calamari was rubbery and chewy, and the sauce with the lasagne and bologonase had that tomato soup taste to it. Pizza garlic bread was good..
Roger Labrosse . 2023-04-14
MORE AT Google
Quite busy, we had no booking but they found us a table quite quickly. As I couldn't finish my pizza margherita they kindly boxed it up and I ate it for supper. My grandchildren and son finished theirs. It was a relaxed atmosphere, well organized, good service, very efficient and kind staff.
Stella (Nonnq S) . 2023-04-05
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
666 Opinions
Excellent food and service. Ricchiardo and the rest of the service team were top class. 👏
1856 Opinions
I think my taste buds had an orgasm! When you walk into this restaurant you'll receive a very warm welcome indeed, then you'll maybe notice that the entire floor is lit up and the decor is a little special. But, the food is amazing with so many flavours tantalising your tongue, we chose several different dishes from the set menu which was superb. I had a lovely duck salad and the sea bass to follow which was sublime. For an additional £5 a desert can be added, I had doughnuts which were yum. The wine list includes some, let's say quite enthusiastic prices but I'm no wine connoisseur so chose a reasonably priced white which was actually quite good. We noticed a little background music which we could talk over across the table and later noticed a DJ in the corner, but around 7.30PM the DJ pumped up the music a little so we left him to it. All I can say is try the food for yourself. We'll be back for sure.
1187 Opinions
I love this cafe, I've eaten here loads and the meals are always very tasty and good portions. Very welcoming, friendly place. Today had a delicious tuna melt.
1224 Opinions
Otello is a family and couple place. The atmosphere is just so. My husband and I have been going there for a few years. The food is DELICIOUS, and the staff are professional, friendly, and the place has a general warm feel to it.