Based on 2.794 opinions finded in 4 websites
Based on 2.794 opinions finded in 4 websites
Opinions
Very plain not much sauce at all meet balls only 3 and very small chips over cooked most of them very hard not the best iv had from you
Julie . 2025-04-01
MORE AT Just Eat
Really nice meal for a Sunday lunch. Nice food, staff really friendly and efficient.
FTL Captain . 2025-03-11
MORE AT Google
Visited today with my young autistic son, we were given a table at a booth in a quiet section of the restaurant - which was perfect for his needs! The food was lovely, and the service was excellent. I didn’t catch our servers name but I hope she reads this, because she was just fab! She went above and beyond accommodating my son’s needs. With extra crayons and activities, a calm and attentive manner, and just wonderfully professional and really kind! Nothing was too much and we will definitely be returning.
Ceri Clint . 2025-03-09
MORE AT Google
10/10 food and drinks! connie slayed too, 11/10 service x
Milly Jones . 2025-03-06
MORE AT Google
Connie was amazing!! Excellent service and lovely food
Eve Bates . 2025-03-06
MORE AT Google
Our server Connie was so lovely! Amazing service :)
Sara Bennett . 2025-03-06
MORE AT Google
Lovely food, absolutely fabulous staff. Cannot recommend enough
Ava-Rose Kerr . 2025-02-20
MORE AT Google
The staff here exhibits exceptional understanding and friendliness. Due to the delayed delivery of my order this evening, they waived the payment despite my insistence. The restaurant atmosphere was welcoming and comfortable, even for a solo diner. As this is my new neighborhood, I will definitely return to Bella Italia. I anticipate a flawless experience next time, and will certainly leave a generous gratuity.
Metin Koca . 2025-02-20
MORE AT Google
Evening meal for two, we booked a table and was greeted straight away. Friendly staff and good food.
Matt Brookes . 2025-02-19
MORE AT Google
Really enjoyed Bella Italia..food was the best...... Staff was amazing...
gordon doxey . 2025-02-16
MORE AT Google
Arrived at restaurant, to be met & seated literally immediately. Drinks order taken & food order placed not long after. Service was excellent and food fantastic.
Phillip Good . 2025-02-16
MORE AT Google
Mains courses were very good, Chicken Milanese and Veggie Calzone. Amazing vegan dessert.
Andy Stephens . 2025-02-16
MORE AT Google
Great service, lovely Pizza. Would recommend.
Martin Pearson . 2025-02-16
MORE AT Google
Great service by Ash and food was lovely
Georgia Speed . 2025-02-06
MORE AT Google
Connie was great today, as usual.
Sharon Brookes . 2025-02-06
MORE AT Google
The food was great. Our server, Connie was so friendly and helpful. My daughter said she was 10/10
sarah smith . 2025-02-03
MORE AT Google
Great food as usual and friendly and helpful service from Abbie.
Nathan Young . 2025-02-02
MORE AT Google
We had vouchers to use but they never worked, but Ben was excellent in explaining why they didn't work and the service was brilliant and very friendly, we'll definitely come back.
Stephen Hall . 2025-01-31
MORE AT Google
Was great service.. the food was freshly made and arrived to the table hot. The price was brilliant.. who needs fast food burgers when you can get great Italian food at a similar cost.
Sharon Webster . 2025-01-27
MORE AT Google
Had the £5 pasta deal. Venue was full with good atmosphere and staff excellent service
Simon Marshall . 2025-01-26
MORE AT Google
We had a really good meal here on Wednesday. It was a really calm chilled out atmosphere and the food was amazing! Service was great and our meal came to a very reasonable price. Thank you, will definitely return again
Rose Baker . 2025-01-25
MORE AT Google
Abbie our server was very polite, food was great
Kieran . 2025-01-19
MORE AT Google
Abbie was extremely polite and friendly, food was great as well.
Elise Gill . 2025-01-19
MORE AT Google
Amazing atmosphere, amazing food. Our waitress, Abigail, was very friendly and helpful.
Sarah Bellhouse . 2025-01-19
MORE AT Google
Abi was great and the kids with allergies were so superbly catered for. The service was ace and the food was excellent
Jenni Elliot . 2025-01-17
MORE AT Google
Food was lovely, service was great, we have thoroughly enjoyed our evening. Thank you!
Nicola Clark . 2025-01-17
MORE AT Google
Good food and the service was friendly
Sarah Carrigan . 2025-01-07
MORE AT Google
As a frequent visitor the food was as lovely as always! Friendly atmosphere and excellent service from our servers Alice and Izzy. Will be back again soon no doubt!
Joanne Nurse . 2025-01-02
MORE AT Google
We came as a party of 11, we arrived early but got seated straight away. The food was great, the service was quick and the staff were friendly. We will definitely be back.
Helen Duncan . 2025-01-01
MORE AT Google
Abbie was very good and helpful. She was very fast to serve us and bring us our food. Thank you very much.
Ian Fuller . 2024-12-31
MORE AT Google
Taela was extremely attentive and helpful,
Louise R . 2024-12-31
MORE AT Google
Good food,alright service but the coffee was terrible.
Fran Greaves . 2024-12-31
MORE AT Google
Food was great staff attentive and friendly
Tim Shaw . 2024-12-31
MORE AT Google
Taela was a great waitress, fast and efficient
John Shaw . 2024-12-31
MORE AT Google
Food was great as always- highly recommend the goats cheese pasta! Ben our server was fab and could hear him thank the chefs when we complimented the food which was nice to hear! Definitely will come again!
Alice Hoskins . 2024-12-31
MORE AT Google
Fabulous food and wonderful service - our server Taela was brilliant.
karl richards . 2024-12-31
MORE AT Google
Seated quickly even though we were a little early for our booking. Good choice of food and drink. Our server Taela was particularly conscientious and accommodating helping me to make choices and arranging for the child in our party to have their pizza cut just how they like.
Kay Cartwright . 2024-12-31
MORE AT Google
Lovely food, attentive and timely service. Very busy but made very welcome and looked after by Abbie
Mairi TG . 2024-12-31
MORE AT Google
Had amazing, attentive and prompt service by Ben and everyone else, locdly food and atmosphere and great conversation with servers!
Jasmine Wright . 2024-12-29
MORE AT Google
Really friendly service from Ben. The food arrived quickly and was really tasty. I highly recommend the Carbonara with pulled chicken!
Joseph Morris . 2024-12-29
MORE AT Google
Amazing atmosphere and food love to had dinner there..
Manjil Rupakheti . 2024-12-21
MORE AT Google
Alice was an excellent host lovely atmosphere great food
RED ARROW DRAINS . 2024-12-21
MORE AT Google
Riley was our server for our dinner tonight, he was very attentive and a lovely waiter!
Megan Culley . 2024-12-21
MORE AT Google
It seems to be quite rare to get great service these days. Alice and the team at Bella Italia York were brilliant. The food and the whole experience exceed expectations. Thank you for making a quick meal a memorable and enjoyable occasion. Highly recommended.
Dominic Colenso . 2024-12-20
MORE AT Google
Abbie was a very lovely server and the food was delicious but the festive fondant desert could have been bigger since it was to share.
Callum Watson . 2024-12-15
MORE AT Google
Asked for lemon Sorbet Gelato but got Salted Caramel. Everything else was Exceptional! Me and my son had a brilliant time.
Louise Page . 2024-12-15
MORE AT Google
A great night, tables are set out nicely so there is some privacy. Really efficient service from Connie who was friendly and knowledgeable about the menu and the cocktail drinks. Food was lovely, we had risotto, pasta, seabass and the Christmas pizza, tasty and presented well.
Bella Della . 2024-12-13
MORE AT Google
Lovely meal, Ben made us feel very welcome and looked after
Mark Boonham . 2024-12-13
MORE AT Google
Great service. Friendly staff. Will definitely visit again.
Shellie Parsons . 2024-12-12
MORE AT Google
Food was yummy! Great friendly atmosphere Served by Ben!
Stephanie Long . 2024-12-11
MORE AT Google
Always great food and great service!
Tara Stephanie Phillips . 2024-12-11
MORE AT Google
Called one night on our way home my wife bought a pizza and was not very impressed, she said there was not much topping on it and the crust was hard, for £13 she expected a lot better.
George Watmough . 2024-12-09
MORE AT Google
Lovely food with great service from Connie and co
Kerry Pipes . 2024-12-07
MORE AT Google
Had a lovely meal the food was excellent and the service was even better Ben the manager I believe was excellent through our meal
James Helme . 2024-12-07
MORE AT Google
Always a lovely time had and our service was fantastic from Connie
Shelly Allenby . 2024-12-07
MORE AT Google
Fab night! We had a lovely meal, food was gorgeous, and Connie our server was brilliant. Genuinely struggle to get good service these days, but she had us laughing all night, very attentive and super friendly. Thank you!
Amy Herrick . 2024-12-05
MORE AT Google
Great meal and great service from Connie, the best waitress 👍
John Kendall . 2024-12-05
MORE AT Google
Brilliant service from the beginning. Food was lovely. Connie provided a fantastic atmosphere with her welcoming and warming personality, she has a brilliant personality and this made our whole dining experience really great!!
Ellen Lowe . 2024-12-05
MORE AT Google
Connie was fantastic. Thank you
Gemma Brett . 2024-12-05
MORE AT Google
Lovely food, amazing service, we had a brilliant Christmas party here for 15 kids. Thank you
Hannah Tompkinson . 2024-12-03
MORE AT Google
Great family dining experience, our kids loved it and were well catered for!
Erin B . 2024-12-03
MORE AT Google
Great food and atmosphere. The manager (Ben, I think) was fab and very accommodating!!
Sam Bagley . 2024-12-03
MORE AT Google
We went to the Bella Italia in Xscape, Castleford a few months back and was really disappointed. But this Bella Italia was like a completely different chain! Attended for Christmas Party. Food was great, service was great. Staff were friendly and helpful and the restaurant was clean 👍
Hannah Roberts . 2024-12-03
MORE AT Google
Popped in for a meal with the family, 2 adults and 4 kids. The food was average, what would be expected of a chain restaurant really. However the service was really lovely, the young woman serving us was very smiley and happy. Chatted to the kids and was super helpful! Food reasonably priced
Beth Calvert . 2024-12-01
MORE AT Google
Very delicious and yummy, the staff were very friendly definitely recommend going this restaurant
Florence Elkan . 2024-11-29
MORE AT Google
Always lovely food. Great service from Ash.
ellie . 2024-11-28
MORE AT Google
Ash was friendly, helpful and efficient. Nothing was too much trouble. We had a lovely meal.
Joanna Hird . 2024-11-26
MORE AT Google
Ash was a lovely lad service great and lovely and friendly
Helen Graham . 2024-11-26
MORE AT Google
Ash was a brilliant server. Attentive and polite. Food was delicious. No complains
katiebuttner09 . 2024-11-26
MORE AT Google
Staff very friendly especially Ash and fantastic food. Will come again.
0000158 . 2024-11-26
MORE AT Google
Absolutely amazing! we came in tonight and were served by Connie. She was friendly, informative and attentive! The meal was absolutely gorgeous and very reasonably priced. We had a lovely time and will definitely come back to Bella Italia in the near future
jen Haines . 2024-11-23
MORE AT Google
Me and my family had a lovely meal at Bella Italia. This is one of our favourite restaurants to visit as it’s local, all the food is delicious, and the staff are very friendly. My sister has a gluten intolerance and the team always makes sure she can eat a delicious and full meal. Our server Reine was really helpful and made sure our experience here was as wonderful as always.
Eve Clark . 2024-11-20
MORE AT Google
Food and service was excellent, staff member Casper was fantastic and really looked after us
Steph young . 2024-11-20
MORE AT Google
Was I a bit of a rush to fit the meal in before seeing a movie. But everything came quick and was delicious as always. Never disappointed with service. Reine was quick and friendly.
Yasha Stoker . 2024-11-17
MORE AT Google
Service was quick. Food was good as normal.
darren perry . 2024-11-17
MORE AT Google
Great service, friendly happy and very polite. Food was quick and tasty.
Becky Bright . 2024-11-16
MORE AT Google
Alice was a really lovely server and the food was fantastic. Wasn’t too busy when we went at about 8pm.
Blake Clarke . 2024-11-15
MORE AT Google
Fantastic service from lovely Server Alice
Grace Hamilton . 2024-11-15
MORE AT Google
We were served by Alice, who was really friendly, patient and attentive.
Abbey Ainslie . 2024-11-15
MORE AT Google
Our waitress was Alice and she was wonderful. She checked up on us to make sure our food was alright and was positive throughout the night. Service was fast and food was amazing!! Would 100% recommend!
Lydia Kjelgaard . 2024-11-15
MORE AT Google
Thank you for a lovely evening caspar it was amazing service and food all brilliant
Neil Watson . 2024-11-12
MORE AT Google
We visited Thursday evening, food and service were both fantastic ☺️
Rebecca Cain . 2024-11-08
MORE AT Google
Yogi is nice and polite guys he serves mind blowing mojito i ever had.🥹❤️
Balika Bhandari . 2024-11-07
MORE AT Google
Good selection on the menu, friendly service. Worth downloading the app as it provides vouchers off (currently £10 off first bill).
Alec Cartwright . 2024-11-06
MORE AT Google
Lovely food and excellent service.
Jill Taylor . 2024-11-03
MORE AT Google
Fab dinner at Bella Italia Losing a star for service as our server disappeared with our dessert on the pass. But the manager sorted it out, no worries there. Really good knowledge and handling on allergies Cute little coke bottle left on the table to let all servers know we had an allergy. All food was brought from the kitchen by the manager, with a little allergy flag. Food was a good portion size and very tasty.
Kelly . 2024-10-31
MORE AT Google
On returning many months later the food is beautiful.
Chantelle Burrows . 2024-10-30
MORE AT Google
Lovely food and fantastic service
Heather Marriott . 2024-10-29
MORE AT Google
Abby was so lovely and was great dealing with allergies!
Elisha Haycock . 2024-10-28
MORE AT Google
Very friendly and efficient service from Isobel. Checked and double checked regarding allergies (coeliac). Very tasty food.
Keri . 2024-10-28
MORE AT Google
Wonderful service from Abi. Thank you
laura McAllister . 2024-10-28
MORE AT Google
Isobel was very helpful with allergen information. She was also very friendly and smiley while serving us, making us feel very welcome.
Adam Burnett . 2024-10-28
MORE AT Google
Abbie was fabulous host . Nothing too much trouble and really friendly. Thank you
DAVID WOOD . 2024-10-27
MORE AT Google
Abbey was a fantastic hostess, polite helpful, the food was fantastic
Andrew Exton . 2024-10-27
MORE AT Google
Abbie was an incredible waitress and very helpful and happy! Thanks again
Alex Clark . 2024-10-27
MORE AT Google
Lovely meal for my son's birthday. Kids meals are really small (even the ones called 'large'!) so both our children aged 8 & 10 had an adult pizza and ate almost all of it (we've got a couple of bits in a box to take home). Abbie was really friendly and helpful.
Jenni Schofield . 2024-10-27
MORE AT Google
Abigail's service was outstanding, food was excellent. Highly recommend
Peter Pratt . 2024-10-27
MORE AT Google
Great service, thank you Connie
Ben Burdock . 2024-10-26
MORE AT Google
Enjoyed the meal and atmosphere. Went for Saturday lunch. Staff were friendly. Served by Riley.
Brogan Lewis . 2024-10-26
MORE AT Google
Great food, friendly fast service. Will definitely visit again.
Kerry Fraser . 2024-10-26
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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79 Opinions
Ordered and picked up 3 large pizzas for my family. Pizzas were excellent and fairly priced, good toppings and crusts etc. no complaints, was very good for the price.
41 Opinions
Unfortunately I didn't have a good experience here. The food was delivered upstairs without any cutlery. I didn't mind and went downstairs to get some, making sure I went to be Tiro so I was taking cutlery from the place I had ordered the food. The 2 chefs were busy, one had just brought the food to my table, I took a knife and fork from the counter and the man who had just delivered the food snapped my head off. I explained that I had just ordered from him and he hadn't brought us any cutlery... He had just been at my table 2 minutes before so I would have expected him to recognise me. He continued to look at me in disgust and shake his head at me... I found it hard to understand why someone could get so angry over disposable cutlery. I will not be ordering from here again.
236 Opinions
It's a nice building and the interior is smartly decorated. Service started off well, but when they got busier got a bit sporadic. The set menus (available lunch and dinner) keep things within a budget. However, fundamentally I don't think the food is that great. Between us we had calamari, pate, garlic mushrooms, pizzas, calzone and an arribiatta and it was pretty much OK.
627 Opinions
Unfortunately did not have a great experience here due to mistakes that could have been avoided, we booked a table for a work celebration there was about 20 of us, we preordered based off the menu online. I had preordered penne marinara from their online menu, as I am from England I understood that this was just a tomato pasta sauce, and there is nothing on their online menu to suggest marinara is seafood, however I received a penne pasta with tomato sauce and seafood. My sister is allergic to seafood and I don’t eat it to keep her safe. I told them I didn’t order seafood penne, he became angry and shouted at me that I did, I asked to see the menu when he showed me, that’s when we all realised their online menu is different to the one in the restaurant, he brought me a menu to say marinara is seafood, but this is not mentioned on the online menu we used when we preordered, and unfortunately being English and not being Italian, marinara in England is just tomato garlic sauce not seafood like it is in Italy, my fault for not knowing marinara means seafood in Italian but the manager or owner who was serving us just began shouting at me. A female waitress apologised and moved him away from me and brought me just a tomato penne pasta said sorry again and understood what had happened and fixed the issue without an issue, clearly a mistake on both parts. After I’d eaten it the angry manager came over and asked me how my seafood pasta was sarcastically. 3 or 4 of us preordered the online menu tomato garlic bread to start, and one of us ordered a tomato garlic bread for their main. But when it arrived in the restaurant it was a plain garlic pizza bread, as their menu in their restaurant is different to the one online and doesn’t include tomato. Also despite pre ordering two of the starters were missing and had to be chased up 10 mins or so after we had all eaten our starters and the same happened again for our mains, two were missing and a side of chips which we had to chase up. We spent about £582 and just didn’t feel we had a good experience despite pre ordering and we even brought our pre order on a document with us to make sure we were organised when we got there. Food was excellent however and we had a good time. Just a shame to be shouted at in a restaurant by the manager at what clearly was a genuine mistake, as I don’t speak Italian.