Based on 2.655 opinions finded in 4 websites
Based on 2.655 opinions finded in 4 websites
Opinions
Great service, friendly happy and very polite. Food was quick and tasty.
Becky Bright . 2024-11-16
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Alice was a really lovely server and the food was fantastic. Wasn’t too busy when we went at about 8pm.
Blake Clarke . 2024-11-15
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Our waitress was Alice and she was wonderful. She checked up on us to make sure our food was alright and was positive throughout the night. Service was fast and food was amazing!! Would 100% recommend!
Lydia Kjelgaard . 2024-11-15
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We were served by Alice, who was really friendly, patient and attentive.
Abbey Ainslie . 2024-11-15
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Fantastic service from lovely Server Alice
Grace Hamilton . 2024-11-15
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Thank you for a lovely evening caspar it was amazing service and food all brilliant
Neil Watson . 2024-11-12
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We visited Thursday evening, food and service were both fantastic ☺️
Rebecca Cain . 2024-11-08
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Yogi is nice and polite guys he serves mind blowing mojito i ever had.🥹❤️
Balika Bhandari . 2024-11-07
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Good selection on the menu, friendly service. Worth downloading the app as it provides vouchers off (currently £10 off first bill).
Alec Cartwright . 2024-11-06
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Lovely food and excellent service.
Jill Taylor . 2024-11-03
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Fab dinner at Bella Italia Losing a star for service as our server disappeared with our dessert on the pass. But the manager sorted it out, no worries there. Really good knowledge and handling on allergies Cute little coke bottle left on the table to let all servers know we had an allergy. All food was brought from the kitchen by the manager, with a little allergy flag. Food was a good portion size and very tasty.
Kelly . 2024-10-31
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On returning many months later the food is beautiful.
Chantelle Burrows . 2024-10-30
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Lovely food and fantastic service
Heather Marriott . 2024-10-29
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Isobel was very helpful with allergen information. She was also very friendly and smiley while serving us, making us feel very welcome.
Adam Burnett . 2024-10-28
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Abby was so lovely and was great dealing with allergies!
Elisha Haycock . 2024-10-28
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Wonderful service from Abi. Thank you
laura McAllister . 2024-10-28
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Very friendly and efficient service from Isobel. Checked and double checked regarding allergies (coeliac). Very tasty food.
Keri . 2024-10-28
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Abigail's service was outstanding, food was excellent. Highly recommend
Peter Pratt . 2024-10-27
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Abbey was a fantastic hostess, polite helpful, the food was fantastic
Andrew Exton . 2024-10-27
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Abbie was fabulous host . Nothing too much trouble and really friendly. Thank you
DAVID WOOD . 2024-10-27
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Abbie was an incredible waitress and very helpful and happy! Thanks again
Alex Clark . 2024-10-27
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Lovely meal for my son's birthday. Kids meals are really small (even the ones called 'large'!) so both our children aged 8 & 10 had an adult pizza and ate almost all of it (we've got a couple of bits in a box to take home). Abbie was really friendly and helpful.
Jenni Schofield . 2024-10-27
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Great food, friendly fast service. Will definitely visit again.
Kerry Fraser . 2024-10-26
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Taela is the best waitress ever
Chloe 123 . 2024-10-26
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Enjoyed the meal and atmosphere. Went for Saturday lunch. Staff were friendly. Served by Riley.
Brogan Lewis . 2024-10-26
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Great service, thank you Connie
Ben Burdock . 2024-10-26
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Service from Connie was fantastic - nothing was too much trouble & great attitude Food & atmosphere excellent
Sharon Rogers . 2024-10-24
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The staff were lovely and the food was good. Connie our server was fab 😁
Claire Holliday . 2024-10-24
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Had a lovely meal a delicious bottle of wine and the best service from the lovely connie. Would definitely visit again
Lesley Rennie . 2024-10-24
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Calm atmosphere food arrived nice and promptly. Friendly waiter Ash
Susan Patchen . 2024-10-24
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Connie was so friendly helpful and happy in her work
Andrea Orourke . 2024-10-24
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Great service by Connie, short wait, tasty food, good value.
Monika Hutchinson . 2024-10-24
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Always Perfect at this place marvellous Staff and food
Brian Bivens . 2024-10-23
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Very nice place, lovely lunch. Thank you Ben for looking after us. 👍
Jan Smith . 2024-10-23
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Gemma our waitress was amazing xx Thankyou 🤘
Ian Davo . 2024-10-22
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Enjoyed our meal abby the waitress was a very good 👍
Danny Hogan . 2024-10-21
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Lovely food and excellent service
Ryan Greenhalgh . 2024-10-16
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Lovely time as always thanks to the staff
Richard Lumb . 2024-10-15
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Very friendly staff. Nice food. Good atmosphere
Albie Reynolds . 2024-10-03
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We had a great meal, food was lovely and service was amazing. All staff were great but we had Abbie as our main server and she was brilliant. We have 3 kids, 2 of whom have additional needs and one has a nut allergy and she just made the whole Experience so easy and relaxed. We will def be going back it was a really positive experience.
Rebecca Smith . 2024-10-02
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Server Alice was really friendly and the food was very good
Alwin Babu . 2024-09-28
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Very good - excellent food and service
Carl Leslie-Longfield . 2024-09-27
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Took one of ladies out for lunch and the service was great. She really enjoys coming here as the staff are very friendly and she enjoys the food so much. Thank you for a lovely afternoon.
Emma Lloyd . 2024-09-27
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Ash and abi was fantastic, additional the food was great as well.
Aatish Manandhar . 2024-09-22
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Food was great and service even better, thanks Abbie, who was amazing, greeting us with the smile, great recommendations and being patient waiting for us to make a decision 🤣
Yuriy Semenov . 2024-09-22
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The food drinks and atmosphere was perfect but the waitress’ customer service was exemplary.
Sharon Woolaghan . 2024-09-21
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Friendly atmosphere, both Connie and Ash’s customer service is second to none!!!! Great food too!!!!
Queenbee Gonzal . 2024-09-21
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Good lunchtime service! The veggie calzone was nice!
Elisa Winstanley . 2024-09-21
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Good food and excellent staff very clean managed well
Lil Makkie . 2024-09-21
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The quality of the food was amazing. We all had 3 courses and couldn't fault the food 1 bit. It was so tasty, fresh and was well presented. I even asked to thank the chef. Think he was called Damon or Damien.
Kerri Thomas . 2024-09-20
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Wonderful lunch and outstanding service! Thanks so much Ash for a great lunch experience
Lois Bell . 2024-09-20
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Alice our server was really helpful and very friendly with he kids. Thank you for making my son's birthday special.
Dave Lingwood . 2024-09-18
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Abbie was a wonderful server, great food
Danica Isaacs . 2024-09-16
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Food really nice and great service. Abbie was especially friendly!
Flora McEwen-Benatar . 2024-09-08
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Was going to eat here but as we parked up we noticed the 2 chefs out the back sat on bins smoking. So decided to give it a miss
Harry Turner . 2024-09-08
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Our waitress Izzy was very friendly, professional and attentive.
Andrew Simpson . 2024-09-02
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Great atmosphere and food as always! Reine was particularly attentive and made sure we were happy throughout our visit.
Jo Anne . 2024-09-01
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Fantastic service from Izzy. Lovely family meal out.
Kim Simpson . 2024-09-01
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Lovely food lovely service from Isobel
TheDrummerscotty . 2024-08-31
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Delicious foods.great service ❤️
T乃D・Tᴏxɪᴄ . 2024-08-27
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Really nice. Good service and very pleasant food. Plenty of vegan options.
Darren Rigg . 2024-08-26
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Really good service, nice and relaxing. Food was really tasty and fresh. Would recommend going if hungry 😁
Col Hoggard . 2024-08-22
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Food was good and came very quickly. Our server Sara was friendly and polite.
Elisha Harris . 2024-08-19
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Review 18th Sept. 2024 "Bella Italia" Clifton Moor, York I have reviewed Bella Italia before, but not this one. With such excellent service, it's no problem to add a review. We enjoyed the decor. It's modern with a hint of the industrial and it is pleasantly lit with a modern ambience. As always, the food was excellent and we received friendly and fantastic service. Overall, yet another fabulous visit, and we hope to return next year. I'm so glad we are regulars at Bella Italia. Thank you, Sara, for looking after us.
Dave Hurr . 2024-08-19
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The food was delicious and all of the waiters are amazing and respectful I would definitely go again!! Even the new waiter Riley who served us is really kind and amazing at his job and is cool.
Ryan Manson . 2024-08-17
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Love this place. Always good food, always great staff!
Fazed 02 . 2024-08-16
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Absolutely lovely. First time I've ever been (shocker!), but couldn't fault it. Food was outstanding, Sara was attentive, polite and always available. As always in these situations, the staff make the place. Chefs in the kitchen and hosts out front. Please look after them because they do your brand proud.
Jamie Stevens . 2024-08-16
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Great customer service from Sara, really helpful advising us on the menu, we felt she understood what we wanted well & provided a 5* experience!
RhianHullxo . 2024-08-16
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Ash was a great server, took care with the gluten free food/order. Really enjoyable food
Ed Trenholme . 2024-08-14
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I went here for a birthday party and let me just say this out loud- IT WAS AMAZING!!! (I haven't been here for a while so do still have Team Pizza and burger?) I would recommend coming here any day if u can and the seats are SO COMFY!! Anyway it is just amazing and I love it! Keep up the hard work! (please respond if u see this!) :)
Blake Richardson-Perry . 2024-08-14
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The service in here is always excellent and the food is fresh and tasty. Much better than some other chains
Joanne Jones . 2024-08-13
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The food was very tasty with excellent service from out waitress Sara. Many thanks.
Mr Daws . 2024-08-12
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Just another Bella Italia. Staff were friendly but very disturbed to find dogs in the restaurant
Rags . 2024-08-12
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Really friendly servers portion size was perfect and they had a good deal on starter and lunch and you can tell it was incredibly clean in there
Ray Barella . 2024-08-11
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Lovely friendly staff, very efficient and professional. Tasty food
Chris E . 2024-08-06
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It has been many years from my last visit to a Bella Italia and it seems that the prices have exploded, as have many food outlets, but the portions seem to have shrunk by about 50%. I have enjoyed better ready meals from a supermarket compared with the offering on Saturday. I am not surprised that the place was nearly empty. The only other customer we saw did not eat more than a couple of mouthfuls before leaving the rest and paying up and leaving the venue. I think it will be many more years before we chance another visit.
Nigel Henry . 2024-08-04
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Lovely food, friendly waiting staff.
Jackie Watson . 2024-08-03
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Lovely friendly service from Connie and her fellow team members. We had a great family meal.
TopCat 37 . 2024-08-03
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Our server Connie was fabulous - so attentive and lovely!
Chloe Hopper . 2024-08-03
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I cannot thank you enough for our lunch earlier this week. Less than a week ago our eldest daughter was diagnosed with Coeliac Disease. It's been a huge shock to us all and it's definitely a new way of life. From the second we arrived with you (we mentioned it on the booking) we couldn't have been made to feel more welcome or comfortable! The man that greeted us was lovely. Even the added touch of adding an allergen aware bottle was fully appreciated. Also the flag in the meal itself was great! There was lots and lots of choice for her on both the main menu and the dessert menu! Thank you to each and every one of who made our first official gluten free meal amazing, stress free and relaxed! It was delicious. We really enjoyed it and cannot thank you enough for our experience! Fully enjoyed the new addition of Spinach and Ricotta cannelloni for myself too! I wish you all the best and we are already booked to be back!
Mrs S . 2024-08-03
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Food was delicious but the service from Connie was excellent! Made dining with 2 toddlers so much easier.
David Kristina . 2024-08-02
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Nice evening meal plenty of choice my friend had 2 starters mushrooms and salad with cheese whilst I had spinach and ricotta cannelloni.
Andrea Susan Campbell . 2024-07-31
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Really fast service in and out within 45 minutes. Food was lovely, ordered 3 meals and asked for our 3 starters to come at the same time and it did, very quickly. Amazing place, thank you very much.
Sophie Charlotte . 2024-07-30
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Ash is fab..always smiling and very helpful.
Ian Peckitt . 2024-07-30
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We only had limited time and hadn’t booked but the team managed to serve us great food really quickly despite how busy it was. Genuinely excellent service.
Joe Allan . 2024-07-28
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Connie was great, food was good as always
Adam Harris . 2024-07-27
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Excellent service, really lovely food.
Bronwyn Dawson . 2024-07-26
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We visit the Clifton Moor branch of Bella Italia almost every time we come here, and it has always been brilliant. The staff are always lovely and friendly, and the food is always brilliant. Today our lovely waitress accidentally put a dish through wrong, and the both her and I believe her manager were so good about it. They offered for me to keep the incorrect dish to have whilst I waited for my correct one, and take home the leftovers, we said we didn’t want it so instead they gave us some complimentary dough balls to tide us over which was a lovely gesture. The staff were so apologetic and really did their best to make it up to us even though it really was no problem at all! All this to say a huge thank you to Connie and Ben who were particularly brilliant tonight (though they have both served us previously and been great too!)
Sarah Todd . 2024-07-26
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Just popped in when passing. All good
Janet Anderson . 2024-07-26
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I visited here as part of one my friend’s birthday celebrations in Wednesday and I ordered from the fixed menu. I had a delicious starter of Mushroom Al-Forno and an amazing main of Gamberoni pasta. Almost as good as actual Italian food.
Sophie Fisher . 2024-07-24
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Good night out. The staff were friendly and the food good.
Sue Hayes . 2024-07-23
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Alice went above and beyond for my 3 year olds birthday. She was in her element and really enjoyed her visit! Thank you so much.
Sam Vint . 2024-07-23
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Didn't eat there, all because of the appalling waiting staff attitude. Went in there on Sunday lunch time, premises only 20% full, most tables already set yet waitress astonishingly tells us to go and sit in the corner and wait 10 minutes while she sets tables. What!! Never heard anything so daft in my life! Why not just usher us to a set table and let us look at the menu!? Walked out and won't ever return!
Ian Gray . 2024-07-21
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Delicious food + cheerful, friendly service... full marks!
Gordon Bridge . 2024-07-21
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Great food & our server, Sara, was lovely
Carly Whitewood . 2024-07-20
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We had an exceptional experience tonight! The pizzas were delicious. What truly stood out, however, was the wonderful staff. Sara was incredibly friendly, attentive, and went above and beyond to ensure a pleasant dining experience. Highly recommended to anyone looking for great food and a warm, welcoming atmosphere!
Mathieu Fen . 2024-07-20
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Great service from Alice and Reine and very impressed with the training from Alice ensuring Reine was comfortable. Well done :)
Finn Williams . 2024-07-15
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Loved everything, Connie was fabulous!!! Ps we really enjoyed our ‘heavenly desserts’ 😋
Katie Gardner . 2024-07-13
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Connie at the Clifton moor Bella Italia gave amazing service, making our visit one of the best examples of customer service in any restaurant. She went above and beyond and cannot state how pleased we were. Thank you so much
josh wilson . 2024-07-13
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Our server was friendly, helpful, articulate and welcoming. She’s a credit to your company.
Alasdair Stuart . 2024-07-12
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Amazing place, high ceilings, marble pillars and good food at a reasonable price.
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My wife and myself went to our local restaurant on 13th March 2022 after many years of visits and found it as always beyond excellent! We started with a garlic bread pizza style; My wife had the chicken Cacciatoria which was brim full of the most tender chicken in a sauce that was to die for and with beautifully cooked vegetables. She was unable to finish her meal and at the Staff suggestion we had the remaining part of the dish boxed to take home. I ordered the 'normal' Chicken Kiev Calzone Pizza, it was huge!! the biggest I have ever had, and we have travelled a bit; the pastry casing was beautifully made and the filling heaven. I tried my best but could not eat it all...so again brought back home to eat tomorrow. The service was attentive and professional, and we noticed that they made special fuss of the children on the next table. The only sad, nay disastrous news, is that they are closing as the owner is subject to advancing years; they close after Easter this year...great sadness! we will miss it.
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visited during the week and we ordered pasta & steak. steak badly overdone and pasta was cold. when we raised the issue with staff we received a very poor response and the manager appeared to find it all very amusing (didn't come over to speak to us, just sent waiting staff across.) overpriced and all in all a very poor experience and won't be back. used be a much better quality of food and service. take it from me there are much options for food in York