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3.7

Based on 5.278 opinions finded in 5 websites

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Nº 2247 in 2913 in Edinburgh, City of

Nº 122 of 149 Italian in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..oldpastacarbonaragarlicpizzacookedcalzonemustpaycreamcheesemeatsaladcoffeechickenspaghetti

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Very helpful and nice staff. Food was good and delivery quick. As you could say.of everywhere in this location it was overpriced.

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Saoirse L . 2024-10-26

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Great service and good food. We've ordered doughballs, ham, chicken and mushroom pizza and spinach and ricotta cannelloni. The food arrived promptly and it was very tasty. The waiter Marcin was very helpful and attentive during the whole dinner. Definately recommended!

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Magdalena Sztuka . 2024-10-25

MORE AT Google

Andrea's attention and the food were very good!

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Laura Cortese . 2024-10-23

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Excellent pizza, very friendly service. Great informal atmosphere.

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Hans Vullers . 2024-10-21

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I would say that he is an Italian without many pretensions. The pizza and spaghetti we had were pretty average and for the price we paid, we thought it was expensive.

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Explora33 . 2024-10-21

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Very good food, reasonable price and good service In addition, hygienic bathrooms with excellent cleanliness

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Patricio Contreras . 2024-10-20

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All was very good! I will choose you again and the staff was very kind and food nice! 💯

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Kyriaki Kyrstavridou . 2024-10-20

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The food was good but the manager is a stupid man!! If you like a good service the restaurant Bella Italia is not for you!! I’ll never came back !!

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Raul . 2024-10-20

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Nice place Andrea the server was excellent

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Martin . 2024-10-19

MORE AT Google

Went with a friend over for dinner and couple of drinks. We been denied drinks without ordering food that we were looking into. Been asked for IDs (we are 35) because we were wearing casual clothes Been asked from the Manager to leave in a very rude way, we were just looking into some food and a drink to catch up after work so unfortunately we weren't dressed smart. Be aware you shouldn't be going in jeans and a hoodie.

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giada . 2024-10-18

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My wife and I had our Anniversary at Bella Italia (Hanover Street) on Thursday 10th October.. Can I please thank the team there for providing 1st class food and service throughout the night. We both enjoyed the Set Menu offer, The Chicken Milanese with a delicious Melted Garlic Butter was really tasty. Can we both thank Magda who made our night very, very special.. Her service was excellent and the few surprises she laid on for our meal created beautiful memories that will never be forgotten by us... Thank you Magda 🙏... We will most definitely be back soon.

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Sean . 2024-10-14

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Absolutely disgusting, pizza was cold and stale, pasta had no flavour and bacon was all fatty. Charged £5 for a coke that was mostly filled with ice. Was looking forward for a nice meal for a special occasion and completely ruined the day.

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Milly Wilson . 2024-10-14

MORE AT Google

1st visit with my daughter very welcoming and food was lovely will definitely be back

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Linda Cusick . 2024-10-13

MORE AT Google

The food was very delicious and Andrea's attention was excellent.

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Armando Martinez . 2024-10-12

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Andrea's attention was very good. Very kind. Delicious food and a very quiet place.

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iñaki felix . 2024-10-12

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The lasagna very good. Andrea's attention was excellent, she was very kind and helped us since she speaks Spanish.

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María Paz Gallinar . 2024-10-12

MORE AT Google

A great place and very good attention from Andrea

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Salvador Félix . 2024-10-12

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Amazing food and service. Our waitress "Andrea" was very nice and helpful. The manager was so kind, caring and friendly.

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Carolina Ruiz de Azua . 2024-10-12

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Never ever ever ever again A small ashet of Lasagne £18.75 and a cheese and tomato pizza £14.95 ...disgraceful .. portions tiny will not return and won't recommend it .. Get a grip with your prices

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pamela g. . 2024-10-10

MORE AT TripAdvisor

Marcin is the best server !!!!!

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Eilis F Dunphy . 2024-10-10

MORE AT Google

Marcin was our server, so lovely and polite with everything. Food came out fresh from the oven and was delicious. Thanks to marcin and the crew for the lovely food

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jack nolan . 2024-10-10

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Served by Valeria, who was very attentive and helpful. The food was hot, with generous portions, and the atmosphere was excellent, despite it being quite busy. 10/10

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Ben Coleman-Tunney . 2024-10-09

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Marcin was great, really friendly with the kids and made the whole experience wonderful. Great food as always.

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Lorna Stewart . 2024-10-08

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Food was OK, service friendly and attentive, location OK

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Rvfvs MAR . 2024-10-06

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Insipid overpriced food with dismissive staff. Decoration was alright, same as all their franchises. I don't recommend.

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Rodrigo Simões . 2024-10-06

MORE AT Google

Great food and even better service by Valeria!

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Jennie Gardner . 2024-10-05

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Dinner was very good. But Valeria's treatment was incredible. Very kind, friendly and Spanish, which makes everything a lot easier.

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Marcos Carrasco . 2024-10-05

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Everything was so nice and great service from Valeria thank you

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Arrate de la Cruz . 2024-10-05

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We went for some pasta for dinner and we really liked it, the service was excellent, Valeria the waitress was charming and very professional!

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Montse Martorell . 2024-10-05

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Great little Italian restaurant right across the street from our lodging. Great food, great service. Well worth it!!!

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Martin Allen . 2024-10-04

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Very bad customer service, the guy who served us lunch on 30 Sep 24 was uninterested and rude. Food was ok, the toilets were dirty and smelly. I would not recommend.

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Mel Grey . 2024-09-30

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5 days on Edimburgo the best place to eat and beeing served by Maria was just perfect... I Gave 5 would give 10 stars easy thanks very much and until Next time.

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Tiago Hermenegildo . 2024-09-29

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Nice and quiet when we arrived so was relaxing. Good food and quick service.

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Teenybash21 . 2024-09-29

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Top food and atmosphere. Super well attended by the friendly Maria. Thank you 😊.

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Ana Beira . 2024-09-29

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Service is excellent, staff is friendly and the place is warm and cozy.

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Jacklyn Yap . 2024-09-27

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We had vegetarian pizza, garlic dough balls and lemon cheese cake. All the dishes were super delish, highly recommended

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Mansi Grover . 2024-09-27

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Great service from Valeria, she was brillant with my daughter.

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Vicky Griffiths . 2024-09-27

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Carbonara was really good, and also Valeria. Our server was really welcoming which helped after a tiring day of uni

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Kerim Willems . 2024-09-26

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Food was amazing, very tasty, portions was large and very hot when arrived. Service was really nice I could feel like I'm at home. Thank you for a great time 👍❤️

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Agnieszka Makles . 2024-09-25

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Levente was great in service today👍

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Maya Tatara . 2024-09-20

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Great evening with fabulous food, including lots of tasty gluten free options! Valeria was genuinely lovely and we felt very welcome. Just what you need after a day of sightseeing 🙂

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Kath Linacre . 2024-09-20

MORE AT Google

Levente served us and was great. Service was really quick

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Emma Mill . 2024-09-20

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The restaurant had delicious food and a great atmosphere. The exceptional service from Levente truly elevated the dining experience.

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Natalie Flannery . 2024-09-20

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Always a lovely meal at Bella Italia Hanover Street. Staff always courteous and Levente who served us today was very professional Had spaghetti and meatballs today but the chicken milanese is always delicious.

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Cheryl Carroll . 2024-09-20

MORE AT Google

Delicious food, excellent service and nice chilled atmosphere. Just what was needed before heading to a shift at work. Thank you Levente.

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Katherine Lang . 2024-09-20

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The food was great, and so was the service :) Valeria

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mono mono . 2024-09-20

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"I'm embarrassed by the Italian waiter"

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Magdalena Maszczyk . 2024-09-19

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Eating gluten-free can be so easy! Yummy! Friendly staff, nice service!

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Susanne Gauder . 2024-09-19

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We went for a birthday meal. The staff couldn't be more helpful and the birthday ice cream for daughter was a good touch. Keep up the good work guys.

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Graeme Donaldson . 2024-09-15

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Staff Calan and Andrea are great! Good communication! We came in with a big group and they did a great job accommodating us!

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Ruth Kmak . 2024-09-13

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Exactly what I needed after a long day in the Highlands! Thanks Marwa! :))

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Simone Brewer . 2024-09-13

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Great service and atmosphere. Had a very nice waitress called Valeria who was very accommodating

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Dominic Munro . 2024-09-10

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pint went down a treat, my 7th of today.

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James Mitchell . 2024-09-10

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We had Valeria, and our dinner was fantastic, truly the best server we’ve had on our entire trip in Edinburgh! Kids meals were fantastic and don’t miss the carbonara!

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Lauren Lane . 2024-09-10

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Valeria served us the first day and two days later we returned due to her good service and the quality of the food.

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isabel jerez . 2024-09-10

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The restaurant was nice and cosy. A few of the tables are close together so there isn't much space or privacy, but the staff were lovely and very hardworking, and the food was delicious. It was a little expensive in comparison to other restaurants we ate in during our time in Edinburgh, so if you're on a budget whilst traveling it might not be the best option.

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Nicole McCurdy . 2024-09-09

MORE AT Google

Very enjoyable and Valeria was excellent and courteous 👍

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Iain Archibald . 2024-09-08

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Lovely meal, great atmosphere and our host Valeria was friendly and really accommodating 😀

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Gemma Rose . 2024-09-08

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Schlechter Service. Essen war okay aber auch nicht gut. Aperol war Wasser mit Eis. Bella Italia war früher eine gute Adresse. Aktuell mangelhaft

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Roger J . 2024-09-08

MORE AT TripAdvisor

If you are around please walk a bit farther and get a better experience. Meatballs are not home made and drinks are very sad.

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Mario Alvarado . 2024-09-07

MORE AT Google

Andrea was amazing! She was funny, knowledgeable and quick on her feet. Great experience at Bella Italia - food, atmosphere and service!

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Agate Kuzmina . 2024-09-07

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Had a great time tonight! Quickly got seated and attended to by Andrea. Great atmosphere and food! Recommend it!

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Barnabás József Fekete . 2024-09-07

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The food was hot and fresh. Service was prompt courtesy of the wonderful Andrea. Will return

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Dante Rodondi . 2024-09-07

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Great food, great atmosphere, great service! Andrea was absolutely wonderful during the visit!

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Osama Alhajri . 2024-09-07

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Very pleasant experience, customer service was proper attentive and quick, very friendly and patient staff, considerate about any intolerances. Muchas gracias Andrea

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Molly Stocks . 2024-09-07

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Very good and fresh food. Service is quick and nice. Love the music in the background. The restaurant itself also looks very nice

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Indy R . 2024-09-05

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Great food! Service is also great! Kind servers here and the vibe of the restaurant is amazing!

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Demi van zanten . 2024-09-05

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Valeria was lovely and provided great service :)

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Dawson Little . 2024-09-05

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Valeria service was really good, the servers were so nice and the manager is soooo sweet

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Andrea Martínez . 2024-09-01

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Beautiful pizza with salad side chips and white wine

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Angela Underwood . 2024-08-31

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We always eat at Bella Italia when we visit Edinburgh. The food is really good, we like the place and the service. Our waitress, Andrea, was really helpful with the choice of food. We are glad we listened to her.

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Eva Aguilar . 2024-08-31

MORE AT Google

Valeria was quick and polite and kind. the service was excellent and she had made the dining experience pleasant

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mehak . 2024-08-31

MORE AT Google

My server was called Andrea and she was very nice and efficient at her job.

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Cara Parrish . 2024-08-31

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The food was excellent. Both me and my partner loved the pizzas we got and the garlic dough balls. The service from our waitress, Valeria, was fantastic as well.

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Max Hitchings . 2024-08-31

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Amazing costumer service, one of the best service by @Andrea

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Jairomar R Mejias B . 2024-08-31

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Waitress was extremely friendly, great food and good choice for gluten free and other allergens

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Sophia Rankin . 2024-08-31

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Andrea our server was fab, service was great! :)

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Rachel Dougherty . 2024-08-30

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Fab lunch! Well taken care of by Saskia!

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christopher mulholland . 2024-08-26

MORE AT Google

THIS PLACE IS AMAZING!!! We were on quite a quick time schedule and so didn’t have much time, but the staff were PERFECT!! When we entered, we were greeted warmly and when we said that we didn’t have much time but the staff assured us that it would be fine. As soon as we were given our table, we got our menus too and the waitress, Andrea told us whenever we were ready to order we could give her a shout and she would take our order. When we were ready we ordered drinks and mains and the drinks came within five minutes. They tasted incredible and after only ten minutes of ordering our food came, and was perfection!! We were asked straight away if we wanted any sauces, spices or anything else. While we were eating our meal our lovely waitress came over and asked if we wanted any desserts we could order now and she could ask the kitchens to get them ready so that when we were done with our mains we could get our desserts straight away as she knew we didn’t have much time. We sadly had to say no as we had to go but the food was so amazing and the staff were the best!! I would definitely recommend!!!

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Charlotte B . 2024-08-26

MORE AT TripAdvisor

Really nice atmosphere, staff were very friendly and efficient. It’s pricey but everywhere in Edinburgh is.

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Therese O'Keeffe . 2024-08-25

MORE AT Google

Andrea was very attentive and lovely!

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Sara Montalbán . 2024-08-25

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We had lunch at the Bella Italia in Edinburgh and we were served by Valeria. The food was delicious and the service was great. Would definitely eat here again.

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Saraswathi Sukumar . 2024-08-25

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Very good host she was nice and friendly

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ross cairns . 2024-08-25

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Excellent service! Good italian food! Our server Valeria was so nice and offering the best service one could expect!

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Rafael Gutierrez . 2024-08-25

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Valerian was a great hostes couldn't do enough for us.

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c m . 2024-08-25

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Very good service Valeria Many Thanks 🙏🏼

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DMPepe . 2024-08-25

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The service was very good and paid close attention to people’s needs such as allergies. The food was served very quickly and was excellent. Additionally I want to mention are server Valeria who was great

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oofdayeet pro . 2024-08-25

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Visited here as it's a familiar sight for us when visiting edinburgh. I'll keep it short and sweet. Meatballs was super dry and rubbery, spicy sausage and chicken was saturated with red chilli's and no actual sausage, limited set menu Unlike other bella restaurants, was told to keep the cutlery for our mains instead of just swapping it, they had a issue with flies, I asked for hickorys bbq sauce and was given plain bbq, not once was me or my girlfriend asked if everything was okay with our meal and to top it off they had the nerve to slap a 12% service charge ontop. Hope the place gets shut down if I'm honest... wouldn't be a total loss to edinburgh and won't be returning on our future visits to the city

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Timmys Adventures . 2024-08-24

MORE AT Google

Valeria was very professional + friendly

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Sal Lillie . 2024-08-24

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Great place to grab a bite to eat when travelling to Edinburgh. Our server was lovely and attentive to our allergies. Could see all the staff were very busy but she still made sure to check up on us and make sure we had everything we needed. Thank you Saska!

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Cameron Steele . 2024-08-24

MORE AT Google

Came here for lunch with my wife on Tuesday. I got the meat calzone and the wife got the Bolognese. Lovely meal, great atmosphere. Our server, Saskia, was lovely and made us feel incredibly welcome and looked after. Definitely will be visiting again soon!

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Benjamin Walker . 2024-08-24

MORE AT Google

Valeria was lovely very attentive and friendly

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Mirren Louise . 2024-08-24

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Very expensive, three people with a plate each and two small ones to share plus drinks and the bill comes to €145. Oh, they also charge us for a small beer to a large size. The attentive and friendly Canarian waitress Valeria is saved

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Profesora de Plástica . 2024-08-23

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La comida era correcta en su cocción y sabor. El sevicio fue amable y rápido, pero considero el precio es algo excesivo para platos que no son en absoluto sofisticados. La carta es corta, muy corta.

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Josep F . 2024-08-22

MORE AT TripAdvisor

Friendly service, great Bella Italia food as ever.

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Ian Rutherford . 2024-08-22

MORE AT Google

Fantastic experience! As a customer with an allergy, Magda our server, made sure to communicate the allergy to the kitchen. It was the best dairy free pizza I’ve ever had!

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Amanda Raby . 2024-08-21

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Arrived mid Edinburgh Fringe and asked for table for one. I'm sure there are lots of solo visitors to the city during the Fringe. I was then taken upstairs away from the main restaurant and diners and sat in a booth set for 4 people. Treated as if I was in the wrong for dining alone. Food was OK but after the way I was made to feel like an outcast for being alone I certainly will not be returning to Bella Italia. I have dined alone on several occasions during this Fringe as my daughter is helping in a theatre show so we grab food alone and then meet up again later on.....every other restaurant, cafe has been lovely and not discriminated against me for being alone the way that Bella Italia has. Think extra training is needed on customer care and service to irradiate exclusions.

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Kirsty M . 2024-08-20

MORE AT TripAdvisor

We ordered some pizzas through Uber Eats from this restaurant. When we receive the delivery, we barely receive half of what we requested. From Uber Eats they tell us that they are not responsible even though the delivery man himself tells them that he has only brought us a bag in which not a single pizza fits and we tried to call the restaurant until we were exhausted and we did not go beyond a locution telephone. Lamentable organization and absolute lack of attention.

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eduardo gonzalez perera . 2024-08-20

MORE AT Google

I was eating today in this restaurant with my sister and I have to say it exceeded my expectations, I order a carbonara and it was incredible, the waitress who served us called Valeria, she was so kind and sweet she explained the menu to us in detail, she was alert all the time to us in case we needed anything. The drinks and the food arrived quickly. I will definitely recommend the restaurant to my family.

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M4rk _4 . 2024-08-19

MORE AT Google

Great service received from Valeria!

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Eva María Garrido Izaguirre . 2024-08-19

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