Bella Italia Edinburgh Hanover Street in Edinburgh, City of

Quality of food was poor and item missing. Better off going with anyone else.

All of takeaway was cold even after we were notified that the courier had just left the restaurant and it was delivered within 10 minutes, the food was freezing.

Very easy handover,listened to instructions, waited patiently, very nice man

Always good service, nice food and good family atmosphere

Magda is thoughtful and efficient waitress. As a single diner she made me feel very at ease. Food not much chicken in the dish, but nice.

Excellent food and service was so efficient. Our server Marcin was so attentive and helpful

Food was amazing!! Valeria our server was incredibly kind and helpful!! We would absolutely come back if all the servers had the same service :)

Nice place, good and friendly service.

Marcin is a very competent waiter and I’ve noticed how he always asks if the clients would like any additional chicken or cheese. Also he always asks if we have any allergies. Food is not bad 🙂

the cheese garlic balls are so yummy! it was my favorite.

We were here previously. Staff were friendly throughout our time, Carbonara and spaghetti bolognaise are the two dishes we’d recommend from here.

just poor and very mediocre food ,service poor they had QR adverts on the tables but waiter said they don't work?? so why have them on the tables then?? service was slow , meatballs tasted like from ikea ,pasta carbonara bland no seasoning and not much in the way of sauce ,pizza bland ,dessert tasted shop bought ,definitely not made on site ( come on anyone can make a tiramisu) really poor all round ,and to top it off £70 bill and service charge to add insult to injury. shall never return to any bella italia again

Friendly staff but food isn't great

One of the best pizza I have ever had

Good meal with the kids, and great service from Andrea

Vegan and gluten free options. Good kids menu

Androa was a great server, and more.

Very good food and unbeatable service from Valeria!

Service was really good, very polite staff

Unwelcoming Italians. Would never have believed it. Man who greeted us as we entered showed us to our table, mumbled 2 things. - 3 of you, any allergies. Waitress came over and asked which drinks we would like. 2 wines for my Wife and I and water for the table and our daughter. We got a 1 pint glass of water. Taking our food order, the waitress was midway through talking, and she stopped, spoke to someone else, and walked away saying 'back in a moment'. If this is warm Italian service, then I'll skip this place. I had the Cannelloni, my Wife had Pollo Cacciatore, and my daughter had the kids spaghetti bolognaise. All very nice. Thank you, chef, for giving us something.

Very helpful and nice staff. Food was good and delivery quick. As you could say.of everywhere in this location it was overpriced.

Food was tasty, good prices. Armando and Andrea, both part of the staff, were friendly and helpful

Great service and good food. We've ordered doughballs, ham, chicken and mushroom pizza and spinach and ricotta cannelloni. The food arrived promptly and it was very tasty. The waiter Marcin was very helpful and attentive during the whole dinner. Definately recommended!

The food was excellent service was even better Valeria was a great host. We wish you the best and thanks for your hospitality 🇮🇹🏴󠁧󠁢󠁳󠁣󠁴󠁿

Andrea's attention and the food were very good!

I would say that he is an Italian without many pretensions. The pizza and spaghetti we had were pretty average and for the price we paid, we thought it was expensive.

Excellent pizza, very friendly service. Great informal atmosphere.

The food was good but the manager is a stupid man!! If you like a good service the restaurant Bella Italia is not for you!! I’ll never came back !!

All was very good! I will choose you again and the staff was very kind and food nice! 💯

Very good food, reasonable price and good service In addition, hygienic bathrooms with excellent cleanliness

Nice place Andrea the server was excellent

Went with a friend over for dinner and couple of drinks. We been denied drinks without ordering food that we were looking into. Been asked for IDs (we are 35) because we were wearing casual clothes Been asked from the Manager to leave in a very rude way, we were just looking into some food and a drink to catch up after work so unfortunately we weren't dressed smart. Be aware you shouldn't be going in jeans and a hoodie.

My wife and I had our Anniversary at Bella Italia (Hanover Street) on Thursday 10th October.. Can I please thank the team there for providing 1st class food and service throughout the night. We both enjoyed the Set Menu offer, The Chicken Milanese with a delicious Melted Garlic Butter was really tasty. Can we both thank Magda who made our night very, very special.. Her service was excellent and the few surprises she laid on for our meal created beautiful memories that will never be forgotten by us... Thank you Magda 🙏... We will most definitely be back soon.

Absolutely disgusting, pizza was cold and stale, pasta had no flavour and bacon was all fatty. Charged £5 for a coke that was mostly filled with ice. Was looking forward for a nice meal for a special occasion and completely ruined the day.

1st visit with my daughter very welcoming and food was lovely will definitely be back

A great place and very good attention from Andrea

The lasagna very good. Andrea's attention was excellent, she was very kind and helped us since she speaks Spanish.

Andrea's attention was very good. Very kind. Delicious food and a very quiet place.

The food was very delicious and Andrea's attention was excellent.

Amazing food and service. Our waitress "Andrea" was very nice and helpful. The manager was so kind, caring and friendly.

Marcin is the best server !!!!!

Never ever ever ever again A small ashet of Lasagne £18.75 and a cheese and tomato pizza £14.95 ...disgraceful .. portions tiny will not return and won't recommend it .. Get a grip with your prices

Marcin was our server, so lovely and polite with everything. Food came out fresh from the oven and was delicious. Thanks to marcin and the crew for the lovely food

Served by Valeria, who was very attentive and helpful. The food was hot, with generous portions, and the atmosphere was excellent, despite it being quite busy. 10/10

Marcin was great, really friendly with the kids and made the whole experience wonderful. Great food as always.

Food was OK, service friendly and attentive, location OK

Insipid overpriced food with dismissive staff. Decoration was alright, same as all their franchises. I don't recommend.

Dinner was very good. But Valeria's treatment was incredible. Very kind, friendly and Spanish, which makes everything a lot easier.

Great food and even better service by Valeria!

Everything was so nice and great service from Valeria thank you

We went for some pasta for dinner and we really liked it, the service was excellent, Valeria the waitress was charming and very professional!

Great little Italian restaurant right across the street from our lodging. Great food, great service. Well worth it!!!

Very bad customer service, the guy who served us lunch on 30 Sep 24 was uninterested and rude. Food was ok, the toilets were dirty and smelly. I would not recommend.

Top food and atmosphere. Super well attended by the friendly Maria. Thank you 😊.

Nice and quiet when we arrived so was relaxing. Good food and quick service.

5 days on Edimburgo the best place to eat and beeing served by Maria was just perfect... I Gave 5 would give 10 stars easy thanks very much and until Next time.

Service is excellent, staff is friendly and the place is warm and cozy.

We had vegetarian pizza, garlic dough balls and lemon cheese cake. All the dishes were super delish, highly recommended

Great service from Valeria, she was brillant with my daughter.

Carbonara was really good, and also Valeria. Our server was really welcoming which helped after a tiring day of uni

Food was amazing, very tasty, portions was large and very hot when arrived. Service was really nice I could feel like I'm at home. Thank you for a great time 👍❤️

The food was great, and so was the service :) Valeria

Always a lovely meal at Bella Italia Hanover Street. Staff always courteous and Levente who served us today was very professional Had spaghetti and meatballs today but the chicken milanese is always delicious.

Great evening with fabulous food, including lots of tasty gluten free options! Valeria was genuinely lovely and we felt very welcome. Just what you need after a day of sightseeing 🙂

Levente served us and was great. Service was really quick

The restaurant had delicious food and a great atmosphere. The exceptional service from Levente truly elevated the dining experience.

Levente was great in service today👍

Delicious food, excellent service and nice chilled atmosphere. Just what was needed before heading to a shift at work. Thank you Levente.

Eating gluten-free can be so easy! Yummy! Friendly staff, nice service!

"I'm embarrassed by the Italian waiter"

We went for a birthday meal. The staff couldn't be more helpful and the birthday ice cream for daughter was a good touch. Keep up the good work guys.

Exactly what I needed after a long day in the Highlands! Thanks Marwa! :))

Staff Calan and Andrea are great! Good communication! We came in with a big group and they did a great job accommodating us!

pint went down a treat, my 7th of today.

Great service and atmosphere. Had a very nice waitress called Valeria who was very accommodating

Valeria served us the first day and two days later we returned due to her good service and the quality of the food.

We had Valeria, and our dinner was fantastic, truly the best server we’ve had on our entire trip in Edinburgh! Kids meals were fantastic and don’t miss the carbonara!

The restaurant was nice and cosy. A few of the tables are close together so there isn't much space or privacy, but the staff were lovely and very hardworking, and the food was delicious. It was a little expensive in comparison to other restaurants we ate in during our time in Edinburgh, so if you're on a budget whilst traveling it might not be the best option.

Schlechter Service. Essen war okay aber auch nicht gut. Aperol war Wasser mit Eis. Bella Italia war früher eine gute Adresse. Aktuell mangelhaft

Lovely meal, great atmosphere and our host Valeria was friendly and really accommodating 😀

Very enjoyable and Valeria was excellent and courteous 👍

The food was hot and fresh. Service was prompt courtesy of the wonderful Andrea. Will return

Had a great time tonight! Quickly got seated and attended to by Andrea. Great atmosphere and food! Recommend it!

Andrea was amazing! She was funny, knowledgeable and quick on her feet. Great experience at Bella Italia - food, atmosphere and service!

Very pleasant experience, customer service was proper attentive and quick, very friendly and patient staff, considerate about any intolerances. Muchas gracias Andrea

If you are around please walk a bit farther and get a better experience. Meatballs are not home made and drinks are very sad.

Great food, great atmosphere, great service! Andrea was absolutely wonderful during the visit!

Great food! Service is also great! Kind servers here and the vibe of the restaurant is amazing!

Valeria was lovely and provided great service :)

Very good and fresh food. Service is quick and nice. Love the music in the background. The restaurant itself also looks very nice

Valeria service was really good, the servers were so nice and the manager is soooo sweet

The food was excellent. Both me and my partner loved the pizzas we got and the garlic dough balls. The service from our waitress, Valeria, was fantastic as well.

My server was called Andrea and she was very nice and efficient at her job.

Valeria was quick and polite and kind. the service was excellent and she had made the dining experience pleasant

We always eat at Bella Italia when we visit Edinburgh. The food is really good, we like the place and the service. Our waitress, Andrea, was really helpful with the choice of food. We are glad we listened to her.

Beautiful pizza with salad side chips and white wine

Waitress was extremely friendly, great food and good choice for gluten free and other allergens

Amazing costumer service, one of the best service by @Andrea

Andrea our server was fab, service was great! :)

THIS PLACE IS AMAZING!!! We were on quite a quick time schedule and so didn’t have much time, but the staff were PERFECT!! When we entered, we were greeted warmly and when we said that we didn’t have much time but the staff assured us that it would be fine. As soon as we were given our table, we got our menus too and the waitress, Andrea told us whenever we were ready to order we could give her a shout and she would take our order. When we were ready we ordered drinks and mains and the drinks came within five minutes. They tasted incredible and after only ten minutes of ordering our food came, and was perfection!! We were asked straight away if we wanted any sauces, spices or anything else. While we were eating our meal our lovely waitress came over and asked if we wanted any desserts we could order now and she could ask the kitchens to get them ready so that when we were done with our mains we could get our desserts straight away as she knew we didn’t have much time. We sadly had to say no as we had to go but the food was so amazing and the staff were the best!! I would definitely recommend!!!