Based on 439 opinions finded in 2 websites
Based on 439 opinions finded in 2 websites
Nº 2225 in 2913 in Edinburgh, City of
Nº 122 of 149 Italian in Edinburgh, City of
Opinions
Well, Italians do it better proves to be true. Amazing food, super friendly staff and quite a nice venue.
George G . 2025-04-06
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So we found the food delicious. I don't know why so many people think it's bad and tasteless. Very nice staff and attentive! Yes, the portions are quite small, but they said that straight away and sold it as tapas. The portions were too big for that. By tapas I mean something different. So two portions are enough. The pasta plus half a portion of pizza was easily enough for me. Maybe you can just share it. Personally, I think it would be cooler if you could order four different flavors, i.e. 1/4 of the price per flavor, so that you end up with the price of a normal portion. That would somehow make more sense. Otherwise I don't understand the concept ^^
Nicole Weimbs . 2025-04-05
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Amazing!! Great atmosphere and amazing food!! Great Price!! Loved it!!
Tara McCammond . 2025-04-02
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If you're looking for a unique dining experience that combines authentic Italian flavors with the modern concept of small tapas plates, this restaurant is a perfect choice. The menu is filled with classic Italian ingredients, presented in an innovative way, allowing you to sample a variety of dishes in one visit. From fresh burrata and crispy arancini, and handmade ravioli, each plate is a small masterpiece, perfectly balanced in taste and texture. The extensive wine selection and warm, inviting atmosphere make it a place you'll want to return to. An ideal spot for a gathering with friends or a romantic dinner, where you can enjoy Italian cuisine without being limited to just one dish. Definitely worth a visit!
Даниил Мищенко . 2025-03-31
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Food is nothing special pizza isn't great as well as the rest of the food wouldn't recommend cocktails awful to
Matt ** . 2025-03-28
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Visited assagini spontaneously on Tuesday night for a date night with my partner. The concept is small plates and they recommend about 2 per person so we decided to do 2 pizzas and 2 pastas. This wss definitely enough and we probaly could have skipped out one pizza and got chips instead or something. Definitely a fab concept, the pastas were definitely better than the pizzas id say. Our 2nd pizza was a bit oily and hard to eat. Pastas were fab we had the Italian sausage one and the carbanora. Also had a wine and a beer each, bill was £50. Came with a service charge on which we asked to be took off
Elizabeth Wilson . 2025-03-27
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One of the best meals I’ve had in a while amazing service and atmosphere! 10/10
Taylor Clark . 2025-03-24
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Popped in with a friend one day on the passing for some lunch just to try something was pleasantly surprised at how enjoyable the visit, food and the establishment was. Considering I visit many eateries and some are very inconsistent at times this actually exceeded my Lunch expectations. Many thanks to the establishment for giving out a joyful experience.
Tabasam Ashfaq . 2025-03-24
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Very nice food, great experience. Lovely atmosphere with very kind staff. Super helpful with the menu. Amazing food the paccheri is amazing definitely recommend! Great value for the portions!
Maddy . 2025-03-24
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Stumbled upon this gem a few months ago. I’m not a big eater so the concept of small plates really got my attention. A single Pizza or a delicious pasta dish and I’m set for a busy afternoon. Delicious, cheap dishes and if you’re craving more, you’ll still average around £20 person. Amazing service, tasty cocktails. Highly recommended
Samu Nagy . 2025-03-24
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Picture does't do it justice. The colours and flavours out if this world.
Marcin gromadzinski . 2025-03-17
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Quirky restaurant serving small plates packed with flavour. Very attentive service explaining all aspects of the dishes. Large varied menu. Great beer.. Can't wait to go back to Edinburgh.
Graham . 2025-03-13
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Lovely food good price and the waiter’s were helpful and brilliant at their job
Jordan Whiteside . 2025-03-11
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Been here a couple times now. Food was brilliant, staff were brilliant, the gnocchi with pesto is unreal along with carbonara and nduja focaccia all was outstanding. Served by gentleman with grey hair and glasses. Very nice man to talk to. Food came quick and hot even though it was really busy. Highly recommend, great value for money.
Craig Smillie . 2025-03-09
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The food was delicious! The cocktails are good. But don't have coffee afterwards, it really has nothing to do with coffee! Very friendly staff and a nice atmosphere with occasionally loud music.
Daan Van Den Broek . 2025-03-05
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Ade served my wife & I, very good service & welcoming...we will be back
IES 2023 . 2025-03-01
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I came for my birthday and it was amazing! Our waitress was so sweet and friendly! Food was absolutely delicious! Already recommended it to a friend who’s booked in for Friday! Will 1000% be coming back!
Owen Walker . 2025-02-24
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Pesto gnocchi was very good. After that the positives end, rude server who instructed that there was no pizzas and focaccia then proceeded to serve a pizza to the table sitting next to us! Disappointing cocktails on offer. Overall mid venue and drinks, terrible service and subpar food wouldn’t recommend.
Ryan Cassidy . 2025-02-22
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Very small portions, you have to take 2 to get full! The music was also way too loud, so we couldn't understand each other! Service wasn't good and they tried to charge us £11 more! So be sure to show the amount!!! Not recommended :(
Katja B . 2025-02-21
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4 off us sat down to eat, we were informed that the portions are small, so we ordered extra fries and garlic bread and to be fare they were small dishes but would have been sufficient. The problem was neither of us finished our meals, all stated they were totally tasteless. The service was OK but not good considering I go my meal a good 5min before the rest of my company. Sorry won't be back.
Stevie.mcgowan Autumn in Scotland . 2025-02-21
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A simple question: does this seem like cacio e pepe to you? Come on, my Roman friend almost had a heart attack... This is a simple pasta with lots of butter and pepper, oh and a sprinkling of parmesan. I am writing to you in Italian because the indecency of this "meal" is indescribable.... Lower the price and change the name of the dish... Pasta with butter and black pepper.
Simona Soggiu . 2025-02-20
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Good pasta and pizza for a meal in a trendy setting. Provide two dishes per person as indicated on the menu to satisfy your appetite.
Ma Thai . 2025-02-20
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most inauthentic italian food i’ve ever had the displeasure of eating - if you’re looking for food with any semblance of Italy, don’t go here. the prices are extortionate for the quality of food. the “focaccia” was not in fact anything close to Italian focaccia bread, but rather undercooked flatbread. the pasta with prawns tasted more similar to an Indian dish than Italian, with the menu don’t giving an accurate description of the dish. the place was and is consistently pretty empty, a telling sign of low quality food and an uncomfortable atmosphere. overall very underwhelming, disappointing and completely not worth it, thus will not be returning.
helena doherty . 2025-02-19
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We came for a meal on Valentine's Day. We had a reservation at 8, and waited 15 minutes at the counter to be seated. They didn’t even ask us if we had a reservation before seating us. After being sat for 20 minutes we had to ask for menus and cutlery. The service was very slow, it felt like the girl with dark hair and glasses was the only one who moved with some pace! But even then there was always such a queue at the front counter she kept bumping into people! We got chatting to the couple beside us who left after waiting over 2 hours for their food!! And the food was nothing worth shouting about. It was quite tasteless and honestly I felt I could’ve done better myself at home. I was so disappointed, it has potential to be a great place but it was a real let down. Won’t be back and discouraged friends/family from attending.
C Thom . 2025-02-17
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Popped in for an early evening meal and the food was beautiful! Service was amazing, wine gorgeous, tiramisu to die for and the music 10/10. Special shout out to Sam for being so lovely and chatty, explaing the menu and allergies 🌼
Emma Chambers . 2025-02-13
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A friend and I visited here on a monday night (around 6ish) and I HIGHLY recommend going here. It was reasonably priced, amazing service and food quality, as well as a really nice vibe of restaurant. The two of us ordered 2 pasta dishes each, a pizza to share, and the ‘cheesecake of the day’ afterwards. I would recommend the black truffle pasta, or the prawn pasta - and definitely get a dessert! It was around £50 altogether as we got their 2 dishes for £13.13 deal, so was £25 each - which was very reasonable considering how delicious it all was! Our server (we didn’t catch his name!) was very friendly and made us feel very welcome and we felt like well-treated, valued customers for our whole experience. He definitely improved our experience even more! Please go to this restaurant as it might’ve been the best italian food i’ve ever had! The portions are well-sized and the menu is correct - i would also recommend 2 per person. Thanks for such an amazing night - we will definitely be back soon!
Lexi C . 2025-02-10
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Had lunch on Saturday. The service was fast, and the food was delicious. Great spot in Edinburgh! The kids received coloring paper, so they were busy until the food arrived. Great value for families!
Fatime Kirimli . 2025-02-10
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A fabulous place in the centre of Edinburgh..small plates, very good value for money and excellent service.
Lorna Hume . 2025-02-10
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Had a wonderful experience at this Italian café! The atmosphere was cozy and authentic, the food was absolutely delicious, and the service was top-notch. Definitely coming back again!
Zore Sadykova . 2025-02-08
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First time i was enjoy this little restaurant ,the host,sadly dont ask his name was so professional,friendy and accomodating with my request, the Pizza Lombardia was very good,with mixture of flavour,honey,goats cheese ,and nuts,taste fresh,very clean spot, very nice and great experience
sergio s . 2025-02-03
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If you want to eat something really good, you have to try Assaggini! The food is sensational – perfect pasta, Pinsa pizza with a light and crispy dough, and the appetizers are amazing. You can feel that they use fresh and quality ingredients. The service? Impeccable! The waiters are friendly, fast and always ready to help you with recommendations. Even when it's busy, the atmosphere remains pleasant and welcoming. In short, if you like Italian food, Assaggini is the place to go. I recommend it with all my heart – I will definitely come back!
Angela Jianu . 2025-02-02
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I had the opportunity to enjoy the dishes at Assaggini, and what impressed me the most, beyond the authentic taste of the food, was the professionalism and craftsmanship of the kitchen staff. It feels like the team of chefs works with passion and attention to detail. Each dish is well balanced in terms of flavors, and the ingredients seem fresh and of high quality. The pasta is cooked perfectly al dente, and the Pinsa-style pizza has a light and crispy dough, which shows that the chefs have mastered the traditional Italian technique. Also, the service is fast, which indicates efficient coordination between the kitchen and the dining room staff. Even during busy times, the food reaches the table without significant delays, which demonstrates organization and professionalism. If I had to give the kitchen team a grade, it would be 10/10. It is clear that at Assaggini, the quality of the food is a priority, and the chefs deserve all the appreciation for their effort!
Ionut Valentin Rachitanu . 2025-02-02
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The concept of the restaurant is contained in the name: “assaggini”. In fact the portions are small, to fill your stomach you need at least two dishes each (but really minimum), otherwise you'll leave hungry. The prices are quite in line with those of the other restaurants in the city, the problem is that if you don't have the stomach of a hamster you have to take several dishes before filling up, so logically the price goes up. The quality of the food is ok, good ingredients, but nothing like Italian food. But it's ok, after all we are in Scotland. The owner (at least I think he was) is really very nice, he stopped to chat with all the customers and is a really great host.
Anna . 2025-02-01
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I'm used to italian food, and this restaurant is not the best of the city. The staff was nice tho.
Elsa Carapet-Gschosmann . 2025-01-31
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Really good food for good price
Why Not . 2025-01-30
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Food was very good, service was great. Thank you Chayia ( I apologize I'm sure I spelt it wrong ) would definitely return here. I should have taken photos.
Alison Pedwell . 2025-01-28
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Shared a pizza..it was tasty and suited us for a snack.
janet neil . 2025-01-27
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We liked the concept of small portions and were informed right from the start that 2 dishes for one person is optimal. The food and drinks were very good and the waiters were very friendly.
Mischy Lein . 2025-01-25
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Uncle was funny Up to 2 items for £13.13 until January
サラダ丸 . 2025-01-25
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Fantástica comida y servicio. El restaurante sirve "platos pequeños" donde se pueden probar un par de platos diferentes. ¡Los platos no eran pequeños! Gran porción, hermosa masa de pizza italiana con mucho sabor y coberturas simples pero deliciosas. Las salsas de pasta eran encantadoras también. No podía fallar el servicio en absoluto, y el camarero estaba muy atento a nuestra mesa. Muchas gracias por una buena experiencia gastronómica, y recomendaría encarecidamente a cualquiera después de un almuerzo / cena en Edimburgo.
murtonminer . 2025-01-22
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Fire the blonde waiter, we are teenagers who have eaten very badly and we did not understand him well, he made a mess with the bill and in the end he started insulting us telling us that we were a pain in the ass "ya all are annoying" and that we should go away and pay for normal food as well. I'm celiac and I'm not really sure if the pasta was gluten free. Fatal service fire the blonde barguy
Diego Roncerl . 2025-01-22
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At first I was surprised why there was only one person inside, the place was nice and the service was nice. After the first bites of food, I already found out why it was so empty here. The garlic tagliolini was not good. The maracon was undercooked, there was no sauce at all and only a delicate aroma of garlic and pepper. I do not recommend this item. Carbonara, however, was absolutely fine. Good amount of sauce and the taste was ok. The only plus I see here is the wine, which was delicious.
Eryk . 2025-01-22
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An enjoyable family meal. Food was delicious and the kids menu was excellent. A great menu concept for sharing a great mix of dishes. Well done to the team.
Ellie Comber-Davies . 2025-01-18
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Pasamos a través de este restaurante por casualidad mientras buscabamos un lugar adecuado para una familia con un niño hambriento de 5 años. Nos alojamos rápidamente y nos gustó ver a otras familias. El menú para niños era perfecto para nosotros, ya que contenía una serie de opciones que nuestro hijo realmente comería y una buena relación calidad-precio para una bebida principal y helado. Para el menú adulto, es un buen concepto para mezclar diferentes platos para compartir. Cada plato que comimos era delicioso y lleno de sabor. Sentimos que tuvimos una buena experiencia general. Gracias al equipo.
Ellie C . 2025-01-18
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Great authentic and high quality Italian eatery. This month they do great offer , any 2 plates for £13.13. Give them a try! It's worth it.
marekzonik . 2025-01-15
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Really great service lovely staff and interior but such a let down about the food undercooked pasta really bland sauce tasted like it had been frozen tiny portions for high price ikea cutlery
Nandi H . 2025-01-12
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Our first time visiting here and it was very welcoming, lovely food and great service. Andy and Orla were very personable and good with speedy service, definitely recommend x
Rachel King . 2025-01-11
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Orla was amazing and the food was really nice
Giovanni Leuzzo . 2025-01-11
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Orla looked after us really well tonight and we really enjoyed trying a taste of Italy!
Craig Blaszczyk . 2025-01-11
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Great place, has nice variety of pasta and pizza platters if you want to try new flavours. Despite being very overcrowded for the Holidays, I have received quick and good service. The place has good atmosphere, it is nice to see they support local artists by including their pictures among the decoration.
Imre Csete . 2025-01-06
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Good food! Ordered Ravioli and Pici pasta both are great choices! Love the ambiance as well.
Melvin Lim . 2025-01-06
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We randomly came accross this restaurant on a recent trip to Edinburgh, and we are SO GLAD we did. Atila was an amazing host, and we had such a positive experience. The food and service was outstanding. I would highly recommend anyone to come to this restaurant. 10/10.
Jenny Molloy . 2025-01-04
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Honestly, I'm surprised that this place doesn't have 5 stars. From looking at the menu outside to the service and the meal, it was just gorgeous. Attila was a truly amazing host and made us feel welcome from the get go. One of the nicest pizzas I've had in a long time. The next time I'm in Edinburgh I will make sure to add Assaggini to my dinner reservations! 5/5 food. 5/5 atmosphere 5/5 drinks and 10/5 Attila
Caitlin Xx . 2025-01-03
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Pasta was hard and undercooked - crunched when ate. Pizza, service and price was okay.
Harry Brunt . 2024-12-30
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Delicious food, good concept with smaller dishes. And friendly staff. Recommended!
Mathe Van Hooijdonk . 2024-12-28
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An unexpected find this restaurant on Rose Street. A very warm and friendly service. A good choice of affordable meals with a calm and relaxing atmosphere.
Angel Jeans . 2024-12-28
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Boxing day, nearly 8pm in Scotland it's sometimes difficult to find a kitchen open. Not only was Assaggini open the service was fast and impeccable. I was told the servings were like a tapas restaurant but Italian and that I should order two which I did since the prices were quite reasonable. As you can see, the servings were quite generous and well prepared. Everything was delicious.
Norman Hill . 2024-12-26
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The foods are really delicious. The portions are small but they have tapas concept. So you can have different tastes and eat at the same time. The service is also very good. I highly recommend this place!
Gulsun Sener Gumus . 2024-12-24
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This is a lot better than it looks from outside. It looks like it’s going to be average, it is not. The staff were very helpful. They serve small plates, my wife and I had a plate of pasta each and shared a pizza. It was all delicious.
Laurence Waring . 2024-12-23
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Everything was superb . We were greeted by a lovely man who sat us and served us for the evening . Service was top notch … nothing was a problem for him . 10/10 from the group of us that went !!
Nonie Lavelle . 2024-12-16
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Food OK but my dish was 20 mins behind the rest of our party 4.Staff didn't seem bothered other than to say its coming.Bill showed a 10 percent reduction as an apology but they had the cheek to add on as a service charge,we refused to pay.Terrible service by youngsters who haven't been trained correctly
Brian Mckeown . 2024-12-12
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5 starts at lunchtime, 3 stars during a busy dinner. Got sat at a table with a view of a bin and a disabled toilet, but paid the same price as everyone else.
Dugald Curtis . 2024-12-10
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Never got to eat here was waited 20 min to be seen at the desk when we arrived. Was told it's a tapas style so the food come out when it's ready. 40 minutes later and having asked twice could we order just to be told the server will be there in a moment even tho they where all just chatting a way in a half empty restaurant, I comment that noone was eating in the 40 minute we had been seated so we left and won't be back a hour after we arrived we not even a drink.
Joy Little . 2024-12-08
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Unfortunately not a restaurant and menu that suited us. Poor portion sizes and overpriced
Nisha M . 2024-12-08
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Just had the most fantastic meal at Assaggini in Edinburgh. The host was amazing and the food was brilliant. We will definitely be going to the Byres Road venue. 10/10. Thank you for making our 10 year anniversary weekend off to a special start! 💕
Joanna Ford . 2024-12-05
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I can’t warn people enough not to go here. The food is absolutely disgusting. The pizza dough was raw, the pasta was raw, the plates are tiny. Every time a table got brought their food you could see the horrified look on their faces when they took a bite of their food. It was entertaining but also so uncomfortable to know everyone in the restaraunt was nearly vomitting over the food. So so bad
Aoibhín Hannigan . 2024-11-30
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Great experience! Food came very quickly, was delicious and the service was extraordinary. The waiter gave me a new pair of socks he bought that day as he saw that I had wet feet from the snow outside. This restaurant treated me with good food, warm feet and I nice story I can tell my friends at home ☺️
Theodor Lammich . 2024-11-23
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delicious food and nice service 😁😁😁
Sławek Nowak . 2024-11-20
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Excellent and tasty tapas style Italian dishes. Unfortunately there was no red or white wine available, even though it was on the drinks menu. The beer, although good, came in pints. Slightly underwhelmed by the service, though it was made up for by excellent dishes and reasonable prices. We would go back, but next time would be nice to have a glass of wine too!
Richard Gardner . 2024-11-02
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Perfect cocktails, Nicky and Marco amazing Please go and try, you'll be delighted
Margaret Atia . 2024-10-25
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The food is very delicious, pasta and pizza, and the service and reception are excellent
Mano . 2024-10-25
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Quality of the food is good, but the portions are very small. So if you want a normal diner, order two main dishes per person. If you come before 6pm pasta and pizza is 6 pounds per portion. That’s a reasonable price but I won’t pay more for those small portions. Service depends on the day. We were here on Tuesday 22th Octobre and the personal was very friendly, but the personal on Thursday 24th Octobre was not that friendly.
Jnien B. . 2024-10-24
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Absolutely lovely food would highly recommend for anyone who lives or visiting Edinburgh
Jack Armstrong . 2024-10-19
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Good selection of Italian dishes. Small plates, rather than full courses, so it's best to order 2-3 dishes, this gives you an opportunity to try a lot of things. Prices are reasonable. Service is quick and friendly. Food is tasty, although not exceptional. Nice selection of beer.
Barnaby Chambers . 2024-10-16
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The place is nice and the atmosphere + location is pretty good. Service was very efficient and nice as well. However, the food is not the best. Particularly the portion sizes are very very small. Even the pizza is marginally bigger than a slide of bread. Expensive for that matter.
S. Hassan . 2024-10-15
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As I was having the food (carbonara), I decided to have a look at the reviews (you can guess why!) and I wasn't surprised to see many found food to be bland. I think in my case the pasta was already ready, and some creamy sauce was added on top and handed over. I probably wouldn't go back for pasta. Also, it's a baby portion so maybe order more than one item.
Keshav Sapkota . 2024-10-13
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On 13th October 2024, my wife and I visited there first for our lunch. All staffs were very kind. All cuisines were very good. There were very comfortable restaurant. Looking forward to visiting again soon. Thank you!
Setsuo Maeda . 2024-10-13
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Food not good. Pasta not cooked enough. Took over 20 min to get water. Host/manager is rude. Better off waiting an hour for a table somewhere else than going there.
diana abrohams . 2024-10-12
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Nice staff, attentive. Big restaurant so it's actually very cold (wear a big sweater). I had pizza and pasta in the lunchtime deal. Pizza with broccoli (about size of a side plate) and quite tasty. Also had carbonara which is absolutely not carbonara - more like scrambled egg. I don't understand how an 'Italian' restaurant does not know how to make traditional carbonara! Look at a recipe it's not difficult. In saying that we may well go back as it's easy to get to so I would recommend
S Graham . 2024-10-11
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Small dishes, for excellent results. I recommend taking them in pairs for a complete meal.
Ambre Fantino . 2024-10-09
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Lovely idea to have tapas sized plates! Tried 3 different vegetarian pasta dishes that were all rather unusual - I love restaurants that have options that are a bit different. All of them were really good! Not all were labelled clearly as vegetarian, so the selection is much bigger than it looks at first glance.
Ulrike Kivelä . 2024-10-06
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Really slow service. We just came in for few cocktails. Which made it clear when walked in. Seemed they want you to buy food as well. Very poor service wouldn’t come back ever!!
Daljinder Parmar . 2024-10-06
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Recommended by the restaurant next door because everything was full! Great discovery! Dish in the form of tapas so we can taste everyone! The quality is there, it’s excellent! Children don't pay on Sunday! The servers are available and pleasant! I highly recommend
Cécile Stockmans . 2024-10-06
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Looked forward for lunch after checking out the restaurants website and the menu looked good however the food was disappointing. The Arancini balls were too crisp and appeared to be like something out of the freezer and the sauce with them was very bland. One of our pizzas was under cooked and lukewarm. The pasta dish had a bland tomato sauce. When we asked to order desert only thing available was Tiramisu, ice cream machine was broken and the cheesecake was not going to be set for another 1.5 hours very poor for a weekend. The concept is good but the food was average at best soI would not recommend a visit and I wont be going back
Andrew L . 2024-10-06
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Amazing pizza, wine and dessert. If you want a quality meal and service this is the place to go.
Sandra Woodcock . 2024-10-04
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Very tasty dishes but extremely expensive! The portions are tiny and expensive! I don't recommend if you are hungry. Very nice waiters. The pasta dish below was paid 17th…
S Ana . 2024-09-30
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I would not recommend this place at all. Although the food was good overall, the service is absolutely appalling. We visited on a Saturday evening and there clearly was not enough staff in to provide a service to keep up with the demand. One front of house (we'll get to him later), one ordering waitress, one bartender and one server (who worked his socks off all night trying to keep up, little success). Front of house showed us to our seats, but was clearly disappointed that we had never been before and so he had to explain the ordering and serving system to us. He gave us our menus and left. 15minutes later the waitress eventually arrives to take our drinks order, another 10minutes and comes back for our food order, without drinks. Placed our order and eventually our drinks arrived, including two jugs of water which we requested. Upon going to pour the water, we discovered it had 10 or more fruit flies floating on the top (attached photo). We tried for a few minutes to get someone's attention but in the end one of our party had to return it to the bar ourselves. The front of house person was there, to which he turned his head towards our person, said a gruff "sorry" and quickly went off to greet another table. This water never got replaced throughout the rest of our stay. To be honest, I wanted to leave there and then, pay for our drinks and go. However, as a group we decided to stay, mainly because we would struggle to get in anywhere else at that time (around 6.30pm on a Saturday evening), giving them the benefit of the doubt knowing that the food was coming from a different area than the drinks did. Our food started to arrive, tapas style so it comes as and when it is ready. Several times we were offered plates of food that we did not order, belonging to other tables, twice even having it forcibly put down in front of us and told it was ours. Which it wasn't at all so we said to take it away. Most of the food we did order was nice, if a little cold. However, two people in our party were still waiting for some plates they had ordered some 20 or more minutes later, the last arriving when everyone else had finished eating and we were asking for the bill. We had tried to chase up these dishes several times and were told it was coming, 2 minutes, etc but never once was there an apology for the delay. Or for the poor service. In the hospitality industry, a genuine and sincere apology goes a long way, but nobody we dealt with at this place seemed to care. Noone came to check if our food was okay, did we need anything, would we like any more drinks? We never got our jug of fly water replaced or even an acceptable acknowledgement of their mistake(s). It is the first time in my life that, upon leaving, I wanted to tell those others waiting at the door for a table to turn away and find somewhere else. The front of house person is exceptionally arrogant, uncaring and not somebody who I would want to be representing my business. The lone waitress and server clearly had far too many tables to look after singlehandedly and other than clearing one table, I did not see him helping them out at all. Needless to say, when it came to paying, we asked for the bill to arrive with the "optional" service charge removed (bill arrives with 10% added on automatically). Also, just to add, we were seated next to a table that had a dog with them. I would expect a dog at a pub, but not at a restaurant. They are then usually on the floor but this one was sat at the table with a bowl it was using on the table too. It also yapped/barked a few times too which was rather offputting - especially for my friend who was sat inches away from it!
Nicola M . 2024-09-22
MORE AT TripAdvisor
I would not recommend this place at all. Although the food was good overall, the service is absolutely appalling. We visited on a Saturday evening and there clearly was not enough staff in to provide a service to keep up with the demand. One front of house (we'll get to him later), one ordering waitress, one bartender and one server (who worked his socks off all night trying to keep up, little success). Front of house showed us to our seats, but was clearly disappointed that we had never been before and so he had to explain the ordering and serving system to us. He gave us our menus and left. 15minutes later the waitress eventually arrives to take our drinks order, another 10minutes and comes back for our food order, without drinks. Placed our order and eventually our drinks arrived, including two jugs of water which we requested. Upon going to pour the water, we discovered it had 10 or more fruit flies floating on the top (attached photo). We tried for a few minutes to get someone's attention but in the end one of our party had to return it to the bar ourselves. The front of house person was there, to which he turned his head towards our person, said a gruff "sorry" and quickly went off to greet another table. This water never got replaced throughout the rest of our stay. To be honest, I wanted to leave there and then, pay for our drinks and go. However, as a group we decided to stay, mainly because we would struggle to get in anywhere else at that time (around 6.30pm on a Saturday evening), giving them the benefit of the doubt knowing that the food was coming from a different area than the drinks did. Our food started to arrive, tapas style so it comes as and when it is ready. Several times we were offered plates of food that we did not order, belonging to other tables, twice even having it forcibly put down in front of us and told it was ours. Which it wasn't at all so we said to take it away. Most of the food we did order was nice, if a little cold. However, two people in our party were still waiting for some plates they had ordered some 20 or more minutes later, the last arriving when everyone else had finished eating and we were asking for the bill. We had tried to chase up these dishes several times and were told it was coming, 2 minutes, etc but never once was there an apology for the delay. Or for the poor service. In the hospitality industry, a genuine and sincere apology goes a long way, but nobody we dealt with at this place seemed to care. Noone came to check if our food was okay, did we need anything, would we like any more drinks? We never got our jug of fly water replaced or even an acceptable acknowledgement of their mistake(s). It is the first time in my life that, upon leaving, I wanted to tell those others waiting at the door for a table to turn away and find somewhere else. The front of house person is exceptionally arrogant, uncaring and not somebody who I would want to be representing my business. The lone waitress and server clearly had far too many tables to look after singlehandedly and other than clearing one table, I did not see him helping them out at all. Needless to say, when it came to paying, we asked for the bill to arrive with the "optional" service charge removed (bill arrives with 10% added on automatically). Also, just to add, we were seated next to a table that had a dog with them. I would expect a dog at a pub, but not at a restaurant. They are then usually on the floor but this one was sat at the table with a bowl it was using on the table too. It also yapped/barked a few times too which was rather offputting - especially for my friend who was sat inches away from it!
Nicola Mole . 2024-09-22
MORE AT Google
Delicious value and exceptional service. Food was very good and I would return.
Ryan Siefring . 2024-09-22
MORE AT Google
Awful service, food is poorly done and portions are very small and prices are very high. The menu is written in Italian, however no one is able to speak in Italian. Definitely, not recommended with that staff
JA CAMPBELL . 2024-09-21
MORE AT Google
Very good food, tried various pasta and pizza plates and all very nice. Service was excellent. Good choice of beers and cocktails.
Michael Gold . 2024-09-16
MORE AT Google
Had the most delightful dining experience tonight. Arttilar was a superb host and his team gave excellent service - there were 4 of us and Arttilar had us rolling with laughter. A very funny man running an efficient establish. Sadly we are only visitors but the Uni students in our party will def be back for more!
Carol Kerridge . 2024-09-11
MORE AT Google
Nice food, attentive staff. Missing a little polish with very worn out menus and no on-tap alcohol free beer availabile.
Willem Moseley . 2024-09-06
MORE AT Google
the staff was super nice and friendly a wee bit pricey for the small dishes, but nice concept of sharing a few plates. food was not exceptional, one dish was extremely salty while the others lacked any flavour. A pepper and salt mill at the table would have been appreciated.
Rodi O . 2024-09-02
MORE AT Google
Don't bother. It was a good start, friendly welcoming staff. Beer was nice and cold. Then the Arincini balls arrived, from a frozen packet via the supermarket methinks. Lamb ragu...more a mince with what looked like pasta but not sure it was. Pizza servings ok, eggplant pizza, if you looked hard enough, very thin slices. Fortunately we were tired, hungry and thirsty but pizza hut would have sufficed. Location does not mean good food, expensive.
Michael Jaeschke . 2024-08-31
MORE AT Google
The food was really bad; the spaghetti was completely undercooked. I ordered plain spaghetti with butter for my son, but there was way too much butter. Overall, going to this restaurant was a waste of money.
Erfan Mohammadi . 2024-08-29
MORE AT Google
Visited restaurant in July waited 30 minutes just to be given a menu. Wasn’t asked if I wanted a drink whilst choosing something from the menu. Sat there a further 15 minutes. Gave up and walked out.
Michael Potter . 2024-08-26
MORE AT Google
Super Nice service and good food
Mads Gammelgaard . 2024-08-22
MORE AT Google
I think this place unfortunately deserves the rating it has. The staff for me were great especially our waiter. During August I also give staff some extra leeway as it's a super busy period so they'll be tired as well. Now to the food. Concept is interesting but for the portion sizes and quality unfortunately it's overpriced. I don't think you can charge 10 pounds for an 8 inch when you can get a 12 inch for the same price. Additionally the pasta dishes are quite expensive in relation to flavor and portion size. Probably a few tweaks here and there will help this place
Nick . 2024-08-21
MORE AT Google
I’ve held off writing my review as I lodged a complaint with the operations manager of Viva Italia group who own this restaurant in Glasgow. I wanted to give them a fair chance to acknowledge and rectify their issues. Despite acknowledging my original email he has declined to correspond any further, so I feel I must leave a negative review. We dined here as a family on Mother’s Day. One of our party has a few food allergies, which we had advised the restaurant of at the time of booking. To cut a long story short, the assistant manager of this restaurant has no idea how to deal with customers with a restricted diet. He thinks he does, as he quite eloquently explained how nut allergies worked to us. They were also cooking all the pasta in the the same pasta cooker, egg pasta, gluten free and vegan all in the same water! This was advised by the assistant manager himself. The food that was edible was mediocre at best, far better Italian restaurants in Glasgow who can handle restricted diets with confidence and without any fuss or drama. I did lodge a complaint with Environmental Health who paid the restaurant a visit. The officer was not happy with the restaurant and left them with compliance issues to rectify, scheduling another visit within 2 weeks.
Fiona Quinn . 2024-08-20
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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