Bella Italia - Dover in Dover - Phone Number, Reservations, Reviews

There is currently a deal on this January until the 25th for £5 pasta. This is such a good deal as the pasta dishes are usually around £15 each. I had the spaghetti and meatballs which was amazing, best pasta I’ve had out! For £10 I had pasta, garlic bread and a drink. Such a good deal! Might return tomorrow for the last day of the deal :)

Stay well away. The whole experience was a joke from start to finish. Very poor food that took forever to turn up. Most of our food was sent back or complained about. Ruined my mum's birthday lunch. It was so bad we refused to pay the full bill. Absolutely terrible 😔

Booked an early table on Friday so the restaurant was fairly empty. Lovely quick service. Ordered beef tortellini and spaghetti bolognaise with a garlic prawn starter. All food came out hot and faultless. Excellent all round.

As a family group including small children this was the perfect spot for us. To begin with parking, directly outside the front door and free. The atmosphere was casual and relaxed which suited us for celebrating a 4th birthday. The food was as expected for a chain Italian our group had fungi pasta, pepperoni pizza, carbonara, bruschetta) , nice enough, but what made it for us was the service. The manager and the waitress went above and beyond. The restaurant let us bring our own birthday cake and gave us some ice cream to go alongside (for which they didn't charge). No problems using my restaurant card voucher and also, a bluelight NHS discount. Perfect spot for a Sunday afternoon - the roast looked and smelt good too although we didn't have that on this visit, no doubt we will return.

Stayed overnight prior to a coach trip to Holland and we ate dinner at this restaurant which is situated in the hotel. Restaurant staff also served behind the hotel bar but they provided really quick service and we enjoyed our meals of half pizza and salad, burger, pollo funghi (see my pic). The restaurant has a captive audience as there’s nothing much else nearby but prices were reasonable in my opinion and with a drink it came to around £20pp for what we had. The restaurant also serves as the seating area where you can sit for the hotel buffet breakfast.

Food is just not Italian what so ever. Pizza bottom looked and tasted lethargic. Quantity over quality. I’m being generous giving this 3 stars. However, Waiters and waiteresses were very good.

Food lovely , but the service after was awful , tried to pay with a gift card only to be told could not use as it was not a shop restaurant , the manager then said if I accept I will lose out of my wages . Left in an awful mood will not go again

Went here in a group of 9 for my grandads birthday. We waited 45 minutes for our main meal to even reach us, Bolognese was watery, the fungi mushroom pasta looked and tasted revolting. Don’t even mention the deserts/ the brownie was gritty and powdery, the tiramisu was gritty anf left an awful residue in your mouth and the cookie with ice cream you couldn’t even cut the cookie it was so hard. Don’t eat here! Care to mention we didn’t get one smile from any of the waiters! Poor service and food was awful!

Went for a meal at the weekend , staff exceptional, took the vouchers without any hesitation. Food was hot and very tasty . The only little point was the coldness for which the restaurant manager did he best to overcome for us

Lovely meal and great service, Eliza was great as always. Highly recommend coming and the pizza is always tasty 😊

We visited this restaurant as a family on Friday evening. The restaurant was busy, and extremely loud - a lack of soft furnishings and the acoustics of the restaurant served like an echo chamber and we had to yell across the table to hear each other. Two of us ordered pizza, and unfortunately it was very oily and greasy, not to the standard of a usual Bella Italia venue. - we have had the same experience before Christmas when we visited and had hoped it was a one-off, sadly it appears not. Other dishes were very tasty, so it's just the pizza that appears to need some attention. I must compliment the staff, they were lovely, polite and attentive, and the gelato sandwich we shared for a pudding was beautiful, so there was plenty of good stuff to mention. Unfortunately the pizza - which is obviously a staple of this type of restaurant - did let the evening down to the extent that we wouldn't be able to recommend the restaurant, a good pizza restaurant using a quality pizza oven should not be getting this wrong!

Downloaded voucher off of website before entering restaurant, showed voucher when ordering to which manager refused to accept. Manager abrupt and rude wouldn’t go there again

Enjoyed a great meal here. Good portions and good service from the team! Prices are good as well. Restaurant is situated inside the Holiday Inn Hotel.

I’d booked at the restaurant in Whitfield. I’d put on the electronic order form that it was my wife's birthday, so when we arrived we were shown to a table that had been decorated accordingly. We were greeted with a glass of fizzy wine, and at the end of our meal, which was very nice indeed, we were greeted with a large complimentary piece of cheese cake on a plate with “happy birthday” drizzled across it in chocolate. And, we had two waitresses sing happy birthday to her. What a brilliant touch, and a big thanks to them for doing so. A superb evening

Enjoyed a great meal at the Bella Italia this week. Great pasta and bologna! Lots of food as well as great service from the team!

We had a wonderful Birthday meal here this week. The staff were very busy but incredibly helpful and considerate. The food was of a very high standard with empty plates from all at the end. They were happy for us to have our own cake...

Ventured here for post lock down get together with the girls. Can not fault the food, service and surroundings were clean and tidy. We were seated straight away and drinks were ordered followed by set menu selections. For a set menu the choice is fair...

Excellent variety for Gluten free. Extremely helpful staff, fast service and great tasting food. We used the take away service and it is so efficient and covid secure. Mushroom starters are so good, really amazing flavour. A selection of pizzas, all very good. We’ll be...

Excellent customer service! Very friendly staff who put in the extra effort to make sure we had everything we wanted. Good Vegan options. Very tasty food. Will come again.

Second visit and once again massively enjoyed the experience. Took our friends so there were six of us were looked after impeccably. Fabulous selection of food and cocktails. Outstanding service with the 2 starters and 4 cocktails for £25. Food was plentiful and very tasty....

We have just enjoyed the bottomless pizza at Bella Italia this evening (27/10). The food was great but the service made the meal! Eliza was so friendly and happy to help us. She did everything she could for us! Super well done Eliza!

My wife and I went for a meal at Bella Italia Dover last night. The food was great and plentyful and the service outstanding. We will definitely be recommending Bella Italia Dover to friends and family Kerry and June

Took my son to Bella Italia on opening night..the food and mocktails were excellent with professional and friendly service from the team ...

We had the set lunch menu which is good value for money and there was a variety of choice. I had the gluten free choices which they made fresh to ensure no cross contamination so it’s reassuring to know. I had my 10 month old...

We went the day after opening to have the bottomless pizza 🍕 The staff were really attentive and friendly, they made sure we were continuously supplied with pizzas and never had to wait for any which i was very impressed with. The pizzas thenselves were...

We did the bottomless Pizza & Prosecco on the 3rd day of opening and were told we were the 1st to try it . We found it very good value for money, the Pizza came out 2 at a time and they were very tasty...

Food and service excellent , this is a new restaurant in the Holiday Inn, good menu of pasta and pizzas, some deals on line for a good value meal, plenty of free parking. I will visit again. Grazie per un pranzo piacevole !.....

Visited Bella Italia with my 10yr old son..food and mocktails was excellent..customer service was very professional and friendly would highly recommend...

The restaurant is very modern and stylish. The staff were helpful and had great food! Would definitely recommend to others.