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4.2

Based on 166 opinions finded in 3 websites

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Nº 226 in 444 in Dover

CUSTOMERS TALK ABOUT DISHES WITH..pizzacookedpastaspaghetti

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Amazing dinner at Bella Italia. Our waiter was very welcoming and friendly as were the other staff. The Bella Italia is within Holiday Inn, we were staying round the corner but said next time we’d love to stay there. We went on Sunday evening and it wasn’t busy at all so we sat in the lounge area by the bar which was lovely. It was my partners birthday and they came out with a little brownie and sang happy birthday!

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Vicky . 2025-05-12

MORE AT TripAdvisor

We had a brunch buffet at Bella Italia. Today was the first time they were trialling this.. Everything on the menu was delicious, lots of nonveg options. For a vegetarian, little lesser options, but the chef baked a fresh veggie pizza to make up for it, and that was really nice. Sandwiches, pastries, and actually everything we tasted was awesome, even cappuccino !!! Service was good too , we all enjoyed 🤩 Highly recommended 👌 👍

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Suhasini G . 2025-04-12

MORE AT Google

absolutely beautiful food, all came really hot and absolutely lovely will deffo be getting again

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Jasmine . 2025-02-03

MORE AT Just Eat

Absolutely stunning place. Staff so polite helpful and kind. Food was amazing melt in your mouth. Would totally recommend anyone to eat here

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Helena Hall . 2025-02-02

MORE AT Google

Had a lovely 3 course meal here, food was delicious, fresh and hot. Service was quick, efficient and friendly. Can't fault anything Looking forward to our next visit .

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Karen Petts . 2025-02-01

MORE AT Google

It was late, cold, and quality was extremely poor.

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Charlotte . 2025-01-17

MORE AT Just Eat

Wasn’t worth the hours wait at all. Food rushed and just thrown in the bowl.

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Connor . 2025-01-08

MORE AT Just Eat

The chicken salad was horrible. So overloaded with sauce that it tasted mainly of vinegar! There were bits of dissolved paper napkin things in the dishes too. Really disappointed, especially considering the price of it all! I will not be recommending anyone to order from here. (I am not one to bother to complain but I literally have been left with a bad taste in my mouth) 😳😞

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Kerryn . 2025-01-02

MORE AT Just Eat

Thoroughly dissapointed in the chips, used to be lovely skin on fries this time they looked like they been picked up from McDonald's. Not worth the money!

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Laura . 2024-12-19

MORE AT Just Eat

Ir was the 'discrerionary' tip that got me. Didn't ask, didn't care. Total swizz.

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Simon Rowley . 2024-12-01

MORE AT Google

Small portions for the price. Packaging doesn’t really keep the food hot.

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Naomi . 2024-11-09

MORE AT Just Eat

We recently had our Mum's 70th Birthday at Bella Italia and I can't fault them. They were fantastic on the day and in the run up with all the menu choices. We were able to decorate the table and even have a separate table for her cake. We can't fault them and their customer service on the day was excellent. They could not be more helpful if they tried. Thanks Team for having us and allowing us to celebrate our Mum's 70th

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Rock Solid Health . 2024-11-04

MORE AT Google

Great customer service and nice tasty GF food.

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BDT 2024 . 2024-10-28

MORE AT Google

We visit here regularly for lunch during the week. The staff are always friendly and helpful and we always get a warm welcome. There is a choice of the standard pizza/pasta menu plus an OAP value menu offering a choice of starters, mains and puds. This time we had pizza and lasagna. Both were delicious and served piping hot. This is a smashing place for lunch with friends/family and is popular with older customers at lunchtime.

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CallyM . 2024-10-17

MORE AT TripAdvisor

We wanted something with no frills the night before we travelled to France. We read some of the reviews and were a little dubious, but as the menu suited everyone we took the risk. I have to say we were very impressed. The staff were all extremely efficient and we had excellent service throughout. We expected the food to be basic however we were pleasantly surprised. My husband had the Chicken Milanese, I had the lasagne and the children had lasagne, pepperoni pizza and chicken bites. The children also had brownies and ice cream for desert. The food was all lovely and we all cleaned our plates. It is a little pricey for a chain and some of the authentic Italians nearby looked more reasonable in price however we all really enjoyed it

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Sonia Whitwham . 2024-08-16

MORE AT TripAdvisor

the food was freezing and absolutely disgusting. considering how much you’re paying you would expect the food to come more presentable and not tiny portions

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Chloe . 2024-08-15

MORE AT Just Eat

The service and food were excellent

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Paul Monks . 2024-07-28

MORE AT Google

Four of us had dinner here and all of us thoroughly enjoyed our food We all had different mains and they were extremely tasty and generous portions Although the restaurant is situated in a hotel it lacks a little atmosphere but it is worth going for the food I fully recommend a visit

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GTM . 2024-07-19

MORE AT TripAdvisor

Best take away we’ve had in a very long time, order was all correct. Can tell it was cooked fresh. Would definitely recommend and go back ourself, not many Italian places around so a massive thumbs up to this. Really happy

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Dave . 2024-07-10

MORE AT Just Eat

Stayed 2 nights. Top class rooms. Food dinner great, amazing choice for breakfast. All staff really friendly and helpful.

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Robin Bailey . 2024-07-02

MORE AT Google

Stayed here in the HI and also had dinner here. The crew is very friendly, the food was good and the atmosphere is nice. The service charge is billed automatically and so of course there are no more tips 😉 Our clear recommendation if you stay at the HI 👍

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Heinz-Günther Kampmann . 2024-06-29

MORE AT Google

We were the only ones there (a family of 4) the service was pretty much not there. The bar had TV's on so the children were interested in them rather than the food. I had Gamberoni which lacked flavour. Which was a shame. I had this on a previous visit and found it was the same then. Very Very expensive for 5 prawns and some spaghetti (£16.49).

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Rhys Hills . 2024-06-17

MORE AT Google

Slow service and awful dessert. I’ve had the tiramisu there before and it’s been amazing, today’s was tiny and more chocolate in flavour than coffee, was awful and not worth the money. Very disappointing visit.

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Lisa D . 2024-06-15

MORE AT TripAdvisor

We went for lunch yesterday,on arrival told the waitress that we had a Tesco voucher to use and she told us that we could choose from any menu.We ordered our food,a starter and a main.While we were waiting for our order to come another waitress told us that we could only have food from the a la carte menu! Food arrived, nicely presented starter.Howevever we were underwhelmed by the main course.Chicken Milanese for my husband,looked like a frozen breaded chicken fillet from Lidl.My carbonara was tasteless. The final insult was the bill. £52.00. We won't be eating there again.Overpriced for what we had.

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jennifer wolfenden . 2024-05-04

MORE AT Google

Food is amazing and fairly priced. The cocktails were also very nice

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Zac Jamieson . 2024-04-20

MORE AT Google

Delivery driver was lovely and the food tasted great!

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May . 2024-04-10

MORE AT Just Eat

It’s okay nothing special like a lot of Restaurants this days! But one thing for sure it’s expensive for cheap pasta

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Josef . 2024-01-09

MORE AT Google

Service was slow,amount of pasta was enough for child and nothing special, WELL OVER PRICED.

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Mike Blanchard . 2024-01-08

MORE AT Google

Super staff and great value food.

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Chris Thomson . 2024-01-05

MORE AT Google

Nice food but took forever to come. Service was pretty bad, kept forgetting things and got some of our order wrong. I didnt send it back as they seemed a bit underwater. Great kids menu with 2 sizes for younger and older kids. Decent place to eat if you are staying at the hotel but wouldn't go out of my way to visit.

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Gareth Davies . 2023-12-22

MORE AT Google

Driver was nice, food was hot when it arrived, but the food isn’t worth the price. Lack of sauce and flavour, thought the portion size would’ve been better for the price. £14 for a spagbowl with 7 pieces of mince in it. :/

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Abigail . 2023-12-18

MORE AT Just Eat

Great meal attentive staff will go again

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Mal Clarke . 2023-12-10

MORE AT Google

Very good option for dining at the hotel. The food was very good and the staff was very attentive. We had multiple meals here and had no complaints.

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Gautam Andotra . 2023-11-30

MORE AT Google

Food was awful quality for £50. Bought Carbonara and Spaghetti & Meatballs for £30. Meatballs were comparable to dogmeat and tomato sauce in the spaghetti was more like tomato puree with no flavourings. Carbonara had 0 taste either, just tasted like creamy pasta again with no flavouring whatsoever. Genuinely disappointed in what I thought was to be high quality Italian food.

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Harley . 2023-11-06

MORE AT Just Eat

Very good options available for a large party (15) with varied requirements

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Ashley Frost . 2023-10-28

MORE AT Google

Amazing food and polite waitress

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Jacob Walker Hall . 2023-09-13

MORE AT Google

Excellent food and brilliant staff A++ service, will visit again thanks again for lovely food.

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NISH MISTRY . 2023-08-28

MORE AT Google

Another lovely evening meal out.

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Nadia Hoare . 2023-08-18

MORE AT Google

Hyvät maisemat - kanaalin ylitys. 😅

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Jorma Larsson . 2023-08-07

MORE AT Google

Food was brilliant and top quality. Tastecard available to use here too which is brilliant!

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Simon Turp . 2023-08-06

MORE AT Google

Good food considering its in a hotel. They got my friends order wrong though.

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Laura Chaffey . 2023-07-09

MORE AT Google

Went got an out door Tea party. It was a kid of them to set up for us outside and we were allowed to add our own specially touch for a babu shower. They staff were helpful and kept coming out to check if we needed more. Lovely area to take pictures on the grass. Easy parking. Toilet was clean and smelled great 👍🏽

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Marian Babawale . 2023-06-26

MORE AT Google

Really tasty food, fantastic service. Been a few times now and never had any issues.

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Darren Eyre . 2023-06-09

MORE AT Google

Bella Italian is a great option for a quick and delicious Italian meal. The service is friendly and efficient, the food is fresh and flavorful, and the prices are reasonable. I ordered the lasagna, which was made with layers of pasta, meat sauce, and ricotta cheese. The lasagna was cooked perfectly and was very flavorful. The meat sauce was rich and flavorful, and the ricotta cheese was creamy and smooth. The lasagna was also very filling, and I was very satisfied with my meal. For dessert, I ordered the cookie dough. The cookie dough was fresh and doughy, and it was served with chocolate. Overall, I had a good experience at Bella Italian and would definitely return. The food was delicious, the service was friendly, and the prices were reasonable. I would give Bella Italian a 4 out of 5 stars.

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Benjamin Canfield . 2023-04-29

MORE AT Google

It was handy on the way back home from Dover, good quality pizzas.

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Pej G . 2023-04-13

MORE AT Google

I don't like when you are still eating your starter and your main course comes but I did like the main course

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Catherine Kettle . 2023-04-10

MORE AT Google

The food has a chemical and horrible vegetable taste. Really disappointed as this is £15.99 for one dish and I cannot eat it.

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Jazmin . 2023-04-08

MORE AT Just Eat

Diner was pretty bad, looked like it came out of the microwave. Service was good. Wouldn’t recomment a italian meal.

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Zoe Vayro . 2023-04-06

MORE AT Google

Modern looking restaurant with attentive staff. Decent food at a reasonable price.

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Paul Robinson . 2023-03-26

MORE AT Google

Massively overpriced. Food was nice but not worth it

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Garrett Gorman . 2023-03-21

MORE AT Google

1st visit and it's local. Great meal and good service, staff were friendly and attentive. Will definitely go again 🍽🍷🍷👍

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Chris “Briwi Baz” Bedwell . 2023-03-07

MORE AT Google

Lovely food just expected more for the money

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Michael . 2023-02-02

MORE AT Just Eat

Nice restaurant inside of Holiday Inn hotel. Servers were attentive and considerate! Food was amazing! Will definitely be going back!

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James Anderson . 2022-12-20

MORE AT Google

The food is average for a Italian restaurant but the service is superb.

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Roy Sutcliffe . 2022-10-28

MORE AT Google

Ordered a gluten free vegan pizza... pizza arrived gluten free, but had normal (not vegan) cheese on it!

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Jocasta . 2022-10-21

MORE AT Just Eat

Not the best quality or value for a pizza by any stretch, in fact i think they tried to stretch the pizza so much it became thinner than an after eight mint lol, good delivery time though

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Martyn . 2022-10-12

MORE AT Just Eat

For some reason, the didn't add any IHG points to my account even though I'm diamond elite. The hotel, staff and food is above average.

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Dave Ikin . 2022-10-09

MORE AT Google

Excellent service. Food was top class!

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Steven Sellwood . 2022-10-07

MORE AT Google

Delivery wasn’t all what was in description

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Molly . 2022-10-02

MORE AT Just Eat

Disgusting, dried up microwaved pasta, and Bolognese, no Bechamel Sauce, supposed to be lasagna, not worth the money, six doughballs for over £5, not worth the money

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Nigel . 2022-10-01

MORE AT Just Eat

Great service but the food could really be better. The garlic bread is actually just pizza dough, not very well baked, with butter and parsley on it. It doesn't even taste like garlic. The spaghetti Bolognese had too much pepper in the sauce, and was all in all not very tasty.

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Lisa C. . 2022-09-30

MORE AT Google

Classic Bella Italia, it is attached to a holiday Inn so was fairly booked up for dinner time, we had to get an earlier table. Wheelchair accessible and even sky football at the bar. Service was friendly and helpful. One of our dishes was missing an ingredient so was sent back and the kitchen quickly rectified it. Overall a good experience and will go back again sometime.

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David Mills . 2022-08-12

MORE AT Google

Vriendelijke bediening en zeer lekker gegeten

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Sandra Verbeek . 2022-08-06

MORE AT Google

This Bella Italia is inside the the Holiday Inn. Same menu, but the restaurant had no windows and was a little under whelming

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Chris W . 2022-08-04

MORE AT Google

Really friendly atmosphere. Fresh food. Highly recommend. Przyjemna atmosfera. Dobre jedzenie.

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Magdalena Magda . 2022-07-23

MORE AT Google

Not into pasta, so went for the chicken milanese with a garlic & rocket on the side,my wife had lasagne which she enjoyed, mine l found to be dry and a bit bland.

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Dennis Amber . 2022-07-04

MORE AT Google

I have been here once with the family wife has been loads of times it's nice food was good nice atmosphere

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Ben Tyndale . 2022-05-31

MORE AT Google

Good meal before travelling on the ferry. Good gluten free choices, including liquorice and blackcurrant ice cream.

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Graham Duff . 2022-05-28

MORE AT Google

Dined here twice on my 3 night stay at the Holiday Inn at Dover! As always great food, quick service and staff were pleasant! Much cheaper than the hotel bar food too!!

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Chris Robinson . 2022-05-21

MORE AT Google

Problems with starters but professionally sorted

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John Wearing . 2022-05-18

MORE AT Google

Went here in a group of 9 for my grandads birthday. We waited 45 minutes for our main meal to even reach us, Bolognese was watery, the fungi mushroom pasta looked and tasted revolting. Don’t even mention the deserts/ the brownie was gritty and powdery, the tiramisu was gritty anf left an awful residue in your mouth and the cookie with ice cream you couldn’t even cut the cookie it was so hard. Don’t eat here! Care to mention we didn’t get one smile from any of the waiters! Poor service and food was awful!

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DisneyMagic Vids . 2022-04-25

MORE AT Google

Amazing food,good size portion! Compliments to the chefs! Thank you

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Andreea-Diana . 2022-04-14

MORE AT Just Eat

My wife and I went for the Bottomless Pizza. It was very good, I have been to bottomless pizzas before which have been a bit full-on every few minutes asking you whether you want another slice. At Bella Italia they were very laid back and the pizzas were delicious. The staff were also very friendly.

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Murray Dedman . 2022-04-07

MORE AT Google

The best food in Dover ! It really taske l and feel like home made food! Compliments to the chef ! Real Italian food! No artificial taste , no frozen food taste ! Everything is fresh and really tasty!

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Andreea-Diana . 2022-04-06

MORE AT Just Eat

Very good food and excellent service

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Gordon Hadley . 2022-04-06

MORE AT Google

Booked here for mothers day because we love the westwood cross restaurant. We were the only people in the restaurant which we hoped meant good service. Got a free glass of champagne for mothers day which was a nice touch. However the food quality and size was very poor compared to the westwood cross restaurant. Took a long time for our food to come out and when it did we had half the portions that you get at the westwood cross restaurant for the same prices. Nice tasting food but won't be returning.

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Alice Wy . 2022-04-05

MORE AT Google

Great food, great quality! Highly recommended!!! Thank you

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Andreea-Diana . 2022-03-22

MORE AT Just Eat

I had an excellent meal at Bella Italia for my birthday in January. Lovely food and excellent service.

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Penny . 2022-03-19

MORE AT Google

We had a family meal with 17 of us and a number of young excitable children. The atmosphere was warm and welcoming the service was great the food was good would return without a doubt thank you 🙏

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Jacqueline Perry . 2022-02-26

MORE AT Google

Staff give a great service ,but I wouldn't say the food is worth the price there was a group of us for dinner and was very expensive for the taste of the food .I would come here just for lunch and that's it

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Barron Ferris . 2022-02-15

MORE AT Google

Meh - it's nice don't get me wrong but I guess it's a tad over rated!

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Fisha Filmz . 2022-02-12

MORE AT Google

Friendly and attentive service, good chain restaurant menus.

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Martin West . 2022-02-10

MORE AT Google

My cheese and tomato plain pizza had cloves of garlic under the cheese and made it disgusting. I’ve had several pizzas from here and they’ve never had that. The chips were also soggy.

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Tom . 2022-02-01

MORE AT Just Eat

I made a first order with my family hoping we would get a nice Italian pizza and tiramisu. We made an order worth £60 but we received low quality food, toppings served together in the gummy mass. I have never in my whole life ate something so tastleless and horrible like from that place. I will never ever order from them again

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Elzbieta Glaz . 2022-01-25

MORE AT Google

I thought the restaurant was clean and good meals well worth the visit.

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Dave Cox . 2022-01-11

MORE AT Google

I always have the same meal from you since you opened and I'm not sure if you have changed chefs recently but the difference in the food now compared to a couple of months ago is night and day. The quality and flavour of the food now is amazing! My dish was jam packed full of ingredients and the flavour was outstanding! Will definitely be back for more.

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Jenny . 2022-01-05

MORE AT Just Eat

What an excellent Christmas party last night. The food was amazing and well organised for so many people. The disco was awesome too x

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amy roe . 2021-12-11

MORE AT Google

A really tasty bowl of pasta. I will be back for sure.

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Andy Johnson . 2021-12-04

MORE AT Google

Lively restaurant with good choice of food and decent choice of drinks. Friendly and attentive staff. Reasonable prices.

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Joerg Schulze . 2021-11-22

MORE AT Google

Absolutely shocking! Pizzas arrived all screwed up down one corner of the box, basically just a pizza base with a couple of bits of broccoli on top. Massively overpriced for what arrived. Never again!

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Toni . 2021-11-12

MORE AT Just Eat

While reasonably tasty, everything stone cold, sweet potato fries a soggy mess, and the pizza topping woefully thin on the ground. A funghi pizza should probably have more than 6 small mushrooms chopped up and scattered over it. Very disappointing and not good value at all compared to other takeaway pizza although it sounds lovely.

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Justine . 2021-11-09

MORE AT Just Eat

The Garlic bread was so over cooked it was more like a Poppadum, uncut and burnt! The Margherita pizza was also overcooked, with the scarce Basil leaves black and the mozzarella cheese wasn't even evident! A real shame after spending so much money!!

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Louise . 2021-10-31

MORE AT Just Eat

Food is good especially their carvery, service is excellent, polite staff, I also appreciate the staff wearing a mask especially when serving food. They also adhere to social distancing. We feel safe eating there.

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Brenda Collins . 2021-10-28

MORE AT Google

Delicious pizzas and friendly staff.

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Jason Skaife . 2021-10-20

MORE AT Google

Less than half a portion as it had leaked in delivery

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Marie . 2021-09-28

MORE AT Just Eat

Good food served quickly. Staff were very helpful

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Maureen & Kevin Martin . 2021-09-24

MORE AT Google

Food ok but it was VERY expensive for what you get

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WarGrade . 2021-09-19

MORE AT Google

Disappointing meal and no atmosphere

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Michael Whitehead . 2021-09-05

MORE AT Google

Actually can’t believe this customer service. Driver spilt our food so it was inedible. Called restaurant absolutely no care in the world. Told us to re order and wait for refund. £48 on pizza and pasta. No thank you

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Briony . 2021-08-25

MORE AT Just Eat

I’ve ordered before and it was delicious. Unfortunately they had hardly no pasta dishes to chose from and I went for something else. The Cacio e Pepe was more expensive and had no flavour which was really disappointing. But the Pomodoro Con Bufala Was tasty as always !

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alex . 2021-08-23

MORE AT Just Eat

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