Based on 158 opinions finded in 3 websites
Based on 158 opinions finded in 3 websites
Nº 247 in 444 in Dover
Opinions
The service and food were excellent
Paul Monks . 2024-07-28
MORE AT Google
Stayed 2 nights. Top class rooms. Food dinner great, amazing choice for breakfast. All staff really friendly and helpful.
Robin Bailey . 2024-07-02
MORE AT Google
Stayed here in the HI and also had dinner here. The crew is very friendly, the food was good and the atmosphere is nice. The service charge is billed automatically and so of course there are no more tips 😉 Our clear recommendation if you stay at the HI 👍
Heinz-Günther Kampmann . 2024-06-29
MORE AT Google
We were the only ones there (a family of 4) the service was pretty much not there. The bar had TV's on so the children were interested in them rather than the food. I had Gamberoni which lacked flavour. Which was a shame. I had this on a previous visit and found it was the same then. Very Very expensive for 5 prawns and some spaghetti (£16.49).
Rhys Hills . 2024-06-17
MORE AT Google
We went for lunch yesterday,on arrival told the waitress that we had a Tesco voucher to use and she told us that we could choose from any menu.We ordered our food,a starter and a main.While we were waiting for our order to come another waitress told us that we could only have food from the a la carte menu! Food arrived, nicely presented starter.Howevever we were underwhelmed by the main course.Chicken Milanese for my husband,looked like a frozen breaded chicken fillet from Lidl.My carbonara was tasteless. The final insult was the bill. £52.00. We won't be eating there again.Overpriced for what we had.
jennifer wolfenden . 2024-05-04
MORE AT Google
Food is amazing and fairly priced. The cocktails were also very nice
Zac Jamieson . 2024-04-20
MORE AT Google
It’s okay nothing special like a lot of Restaurants this days! But one thing for sure it’s expensive for cheap pasta
Josef . 2024-01-09
MORE AT Google
Service was slow,amount of pasta was enough for child and nothing special, WELL OVER PRICED.
Mike Blanchard . 2024-01-08
MORE AT Google
Super staff and great value food.
Chris Thomson . 2024-01-05
MORE AT Google
Nice food but took forever to come. Service was pretty bad, kept forgetting things and got some of our order wrong. I didnt send it back as they seemed a bit underwater. Great kids menu with 2 sizes for younger and older kids. Decent place to eat if you are staying at the hotel but wouldn't go out of my way to visit.
Gareth Davies . 2023-12-22
MORE AT Google
Great meal attentive staff will go again
Mal Clarke . 2023-12-10
MORE AT Google
Very good option for dining at the hotel. The food was very good and the staff was very attentive. We had multiple meals here and had no complaints.
Gautam Andotra . 2023-11-30
MORE AT Google
Very good options available for a large party (15) with varied requirements
Ashley Frost . 2023-10-28
MORE AT Google
Amazing food and polite waitress
Jacob Walker Hall . 2023-09-13
MORE AT Google
Excellent food and brilliant staff A++ service, will visit again thanks again for lovely food.
NISH MISTRY . 2023-08-28
MORE AT Google
Another lovely evening meal out.
Nadia Hoare . 2023-08-18
MORE AT Google
Hyvät maisemat - kanaalin ylitys. 😅
Jorma Larsson . 2023-08-07
MORE AT Google
Food was brilliant and top quality. Tastecard available to use here too which is brilliant!
Simon Turp . 2023-08-06
MORE AT Google
Good food considering its in a hotel. They got my friends order wrong though.
Laura Chaffey . 2023-07-09
MORE AT Google
Went got an out door Tea party. It was a kid of them to set up for us outside and we were allowed to add our own specially touch for a babu shower. They staff were helpful and kept coming out to check if we needed more. Lovely area to take pictures on the grass. Easy parking. Toilet was clean and smelled great 👍🏽
Marian Babawale . 2023-06-26
MORE AT Google
Really tasty food, fantastic service. Been a few times now and never had any issues.
Darren Eyre . 2023-06-09
MORE AT Google
Bella Italian is a great option for a quick and delicious Italian meal. The service is friendly and efficient, the food is fresh and flavorful, and the prices are reasonable. I ordered the lasagna, which was made with layers of pasta, meat sauce, and ricotta cheese. The lasagna was cooked perfectly and was very flavorful. The meat sauce was rich and flavorful, and the ricotta cheese was creamy and smooth. The lasagna was also very filling, and I was very satisfied with my meal. For dessert, I ordered the cookie dough. The cookie dough was fresh and doughy, and it was served with chocolate. Overall, I had a good experience at Bella Italian and would definitely return. The food was delicious, the service was friendly, and the prices were reasonable. I would give Bella Italian a 4 out of 5 stars.
Benjamin Canfield . 2023-04-29
MORE AT Google
It was handy on the way back home from Dover, good quality pizzas.
Pej G . 2023-04-13
MORE AT Google
I don't like when you are still eating your starter and your main course comes but I did like the main course
Catherine Kettle . 2023-04-10
MORE AT Google
Diner was pretty bad, looked like it came out of the microwave. Service was good. Wouldn’t recomment a italian meal.
Zoe Vayro . 2023-04-06
MORE AT Google
Modern looking restaurant with attentive staff. Decent food at a reasonable price.
Paul Robinson . 2023-03-26
MORE AT Google
Massively overpriced. Food was nice but not worth it
Garrett Gorman . 2023-03-21
MORE AT Google
1st visit and it's local. Great meal and good service, staff were friendly and attentive. Will definitely go again 🍽🍷🍷👍
Chris “Briwi Baz” Bedwell . 2023-03-07
MORE AT Google
Nice restaurant inside of Holiday Inn hotel. Servers were attentive and considerate! Food was amazing! Will definitely be going back!
James Anderson . 2022-12-20
MORE AT Google
The food is average for a Italian restaurant but the service is superb.
Roy Sutcliffe . 2022-10-28
MORE AT Google
For some reason, the didn't add any IHG points to my account even though I'm diamond elite. The hotel, staff and food is above average.
Dave Ikin . 2022-10-09
MORE AT Google
Excellent service. Food was top class!
Steven Sellwood . 2022-10-07
MORE AT Google
Great service but the food could really be better. The garlic bread is actually just pizza dough, not very well baked, with butter and parsley on it. It doesn't even taste like garlic. The spaghetti Bolognese had too much pepper in the sauce, and was all in all not very tasty.
Lisa C. . 2022-09-30
MORE AT Google
Classic Bella Italia, it is attached to a holiday Inn so was fairly booked up for dinner time, we had to get an earlier table. Wheelchair accessible and even sky football at the bar. Service was friendly and helpful. One of our dishes was missing an ingredient so was sent back and the kitchen quickly rectified it. Overall a good experience and will go back again sometime.
David Mills . 2022-08-12
MORE AT Google
Vriendelijke bediening en zeer lekker gegeten
Sandra Verbeek . 2022-08-06
MORE AT Google
This Bella Italia is inside the the Holiday Inn. Same menu, but the restaurant had no windows and was a little under whelming
Chris W . 2022-08-04
MORE AT Google
Really friendly atmosphere. Fresh food. Highly recommend. Przyjemna atmosfera. Dobre jedzenie.
Magdalena Magda . 2022-07-23
MORE AT Google
Not into pasta, so went for the chicken milanese with a garlic & rocket on the side,my wife had lasagne which she enjoyed, mine l found to be dry and a bit bland.
Dennis Amber . 2022-07-04
MORE AT Google
I have been here once with the family wife has been loads of times it's nice food was good nice atmosphere
Ben Tyndale . 2022-05-31
MORE AT Google
Good meal before travelling on the ferry. Good gluten free choices, including liquorice and blackcurrant ice cream.
Graham Duff . 2022-05-28
MORE AT Google
Dined here twice on my 3 night stay at the Holiday Inn at Dover! As always great food, quick service and staff were pleasant! Much cheaper than the hotel bar food too!!
Chris Robinson . 2022-05-21
MORE AT Google
Problems with starters but professionally sorted
John Wearing . 2022-05-18
MORE AT Google
Went here in a group of 9 for my grandads birthday. We waited 45 minutes for our main meal to even reach us, Bolognese was watery, the fungi mushroom pasta looked and tasted revolting. Don’t even mention the deserts/ the brownie was gritty and powdery, the tiramisu was gritty anf left an awful residue in your mouth and the cookie with ice cream you couldn’t even cut the cookie it was so hard. Don’t eat here! Care to mention we didn’t get one smile from any of the waiters! Poor service and food was awful!
DisneyMagic Vids . 2022-04-25
MORE AT Google
My wife and I went for the Bottomless Pizza. It was very good, I have been to bottomless pizzas before which have been a bit full-on every few minutes asking you whether you want another slice. At Bella Italia they were very laid back and the pizzas were delicious. The staff were also very friendly.
Murray Dedman . 2022-04-07
MORE AT Google
Very good food and excellent service
Gordon Hadley . 2022-04-06
MORE AT Google
Booked here for mothers day because we love the westwood cross restaurant. We were the only people in the restaurant which we hoped meant good service. Got a free glass of champagne for mothers day which was a nice touch. However the food quality and size was very poor compared to the westwood cross restaurant. Took a long time for our food to come out and when it did we had half the portions that you get at the westwood cross restaurant for the same prices. Nice tasting food but won't be returning.
Alice Wy . 2022-04-05
MORE AT Google
I had an excellent meal at Bella Italia for my birthday in January. Lovely food and excellent service.
Penny . 2022-03-19
MORE AT Google
We had a family meal with 17 of us and a number of young excitable children. The atmosphere was warm and welcoming the service was great the food was good would return without a doubt thank you 🙏
Jacqueline Perry . 2022-02-26
MORE AT Google
Staff give a great service ,but I wouldn't say the food is worth the price there was a group of us for dinner and was very expensive for the taste of the food .I would come here just for lunch and that's it
Barron Ferris . 2022-02-15
MORE AT Google
Meh - it's nice don't get me wrong but I guess it's a tad over rated!
Fisha Filmz . 2022-02-12
MORE AT Google
Friendly and attentive service, good chain restaurant menus.
Martin West . 2022-02-10
MORE AT Google
I made a first order with my family hoping we would get a nice Italian pizza and tiramisu. We made an order worth £60 but we received low quality food, toppings served together in the gummy mass. I have never in my whole life ate something so tastleless and horrible like from that place. I will never ever order from them again
Elzbieta Glaz . 2022-01-25
MORE AT Google
I thought the restaurant was clean and good meals well worth the visit.
Dave Cox . 2022-01-11
MORE AT Google
What an excellent Christmas party last night. The food was amazing and well organised for so many people. The disco was awesome too x
amy roe . 2021-12-11
MORE AT Google
A really tasty bowl of pasta. I will be back for sure.
Andy Johnson . 2021-12-04
MORE AT Google
Lively restaurant with good choice of food and decent choice of drinks. Friendly and attentive staff. Reasonable prices.
Joerg Schulze . 2021-11-22
MORE AT Google
Food is good especially their carvery, service is excellent, polite staff, I also appreciate the staff wearing a mask especially when serving food. They also adhere to social distancing. We feel safe eating there.
Brenda Collins . 2021-10-28
MORE AT Google
Delicious pizzas and friendly staff.
Jason Skaife . 2021-10-20
MORE AT Google
Good food served quickly. Staff were very helpful
Maureen & Kevin Martin . 2021-09-24
MORE AT Google
Food ok but it was VERY expensive for what you get
WarGrade . 2021-09-19
MORE AT Google
Disappointing meal and no atmosphere
Michael Whitehead . 2021-09-05
MORE AT Google
We had a wonderful Birthday meal here this week. The staff were very busy but incredibly helpful and considerate. The food was of a very high standard with empty plates from all at the end. They were happy for us to have our own cake...
Kentkj . 2021-08-16
MORE AT TripAdvisor
Food was ok, service was slow and the prawn starter was very overcooked and still had the shell on
Ben Summers . 2021-08-11
MORE AT Google
Friends and I met up to have a lunch together after a two year break. The pizza I ordered was awful, think the chef started cooking it two weeks prior to our visit. Will not be going there again for a long time. Disappointing.
Alison . 2021-08-08
MORE AT Google
Went to the Holiday Inn for the Sunday Carvery. Very good food and lots of it. Highly recommend the Sunday lunch.
Keith Williams . 2021-07-27
MORE AT Google
Went here to celebrate my 40th with my girls mates. The setting is calm, posh and covid safe. The restaurant is clean, welcoming and private and the staff are so helpful and made our evening flow effortlessly. We had the 2 meals for 12 99 as had bday cake to follow which I found out later and the staff brought it out with crackling candles. They gave me a free shot to enjoy when we had drinks after the meal and all the food and drink was so reasonable and the pasta was the softest I've ever had! 😋. If your looking for a good venue for a quiet meal or to celebrate a special occasion they at emore than happy to help you do this and leave u coming back for more. This booking was made I hasen to say because the week b4 hand my friend treated me to an afternoon tea here and saw Bella italia was now there and also I came back a week later as my hubby had also surprised me for an afternoon tea as well here. My only addition would be to have some quiet music to create a more ambient mood as it can b a little drop a pin in the lounge area. Will defo return in the future. Thanks to all the staff who helped make it so special.
Michelle Tyndale . 2021-07-14
MORE AT Google
Lovely food and attentive service.
Rob Westhire . 2021-07-03
MORE AT Google
Nice clean restaurant, the food was fine for a chain, and good size portions. The two servers were attentive but not over the top, all in all a nice and pleasant lunch time meal and would recommend.
David Horne . 2021-06-29
MORE AT Google
For what I would call a plastic Italian restaurant this was really nice. The service was very good - staff were friendly professional and comfortable to engage. The food was hot well presented and flavoursome. As a Bella Italia this is very well hidden under the umbrella of Holiday Inn and is consequently quieter than you might expect - it was only by chance that we found it. In common with all the main stand alone Bella Italia restaurants they are happy to accept Tesco Clubcard vouchers as payment for food.
Martin Dale . 2021-06-26
MORE AT Google
Ventured here for post lock down get together with the girls. Can not fault the food, service and surroundings were clean and tidy. We were seated straight away and drinks were ordered followed by set menu selections. For a set menu the choice is fair...
Q608ULcarriel . 2021-06-03
MORE AT TripAdvisor
Excellent variety for Gluten free. Extremely helpful staff, fast service and great tasting food. We used the take away service and it is so efficient and covid secure. Mushroom starters are so good, really amazing flavour. A selection of pizzas, all very good. We’ll be...
hortonios . 2021-03-26
MORE AT TripAdvisor
Tasty Italian food on demand. Seasoned well and good portion. Friendly Kitchen staff and manager. Vegan options available too.
Chris C . 2021-02-24
MORE AT Google
Really enjoyed a takeaway, pizza was amazing, and with vegan options. Pasta also lovely.
Louisa Oconnor . 2020-12-05
MORE AT Google
Excellent customer service! Very friendly staff who put in the extra effort to make sure we had everything we wanted. Good Vegan options. Very tasty food. Will come again.
Littletinygrace . 2020-11-01
MORE AT TripAdvisor
Excellent customer service! Very friendly staff who put in the extra effort to make sure we had everything we wanted. Good Vegan options. Very tasty food. Will come again.
Charlotte W . 2020-11-01
MORE AT Google
Second visit and once again massively enjoyed the experience. Took our friends so there were six of us were looked after impeccably. Fabulous selection of food and cocktails. Outstanding service with the 2 starters and 4 cocktails for £25. Food was plentiful and very tasty....
fletcher00 . 2020-10-30
MORE AT TripAdvisor
We have just enjoyed the bottomless pizza at Bella Italia this evening (27/10). The food was great but the service made the meal! Eliza was so friendly and happy to help us. She did everything she could for us! Super well done Eliza!
worldofwild . 2020-10-27
MORE AT TripAdvisor
My wife and I went for a meal at Bella Italia Dover last night. The food was great and plentyful and the service outstanding. We will definitely be recommending Bella Italia Dover to friends and family Kerry and June
Wanderer782081 . 2020-10-24
MORE AT TripAdvisor
We went the day after opening to have the bottomless pizza 🍕 The staff were really attentive and friendly, they made sure we were continuously supplied with pizzas and never had to wait for any which i was very impressed with. The pizzas thenselves were...
Jelley92 . 2020-10-22
MORE AT TripAdvisor
We had the set lunch menu which is good value for money and there was a variety of choice. I had the gluten free choices which they made fresh to ensure no cross contamination so it’s reassuring to know. I had my 10 month old...
Doreen L . 2020-10-22
MORE AT TripAdvisor
Took my son to Bella Italia on opening night..the food and mocktails were excellent with professional and friendly service from the team ...
davehW3603ZS . 2020-10-22
MORE AT TripAdvisor
We did the bottomless Pizza & Prosecco on the 3rd day of opening and were told we were the 1st to try it . We found it very good value for money, the Pizza came out 2 at a time and they were very tasty...
David S . 2020-10-21
MORE AT TripAdvisor
Food and service excellent , this is a new restaurant in the Holiday Inn, good menu of pasta and pizzas, some deals on line for a good value meal, plenty of free parking. I will visit again. Grazie per un pranzo piacevole !.....
curatokid . 2020-10-21
MORE AT TripAdvisor
Visited Bella Italia with my 10yr old son..food and mocktails was excellent..customer service was very professional and friendly would highly recommend...
davehW3603ZS . 2020-10-21
MORE AT TripAdvisor
The restaurant is very modern and stylish. The staff were helpful and had great food! Would definitely recommend to others.
ZoeJackson1 . 2020-10-20
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
732 Opinions
Absolutely appalling,rude to customers and staff, no table water had to pay for bottle water,because it was a "special menu" some items taken off, been using the restaurant for 10 years ,final straw when phoning for a table, told she no longer accepts more then 4 at a time, as she cant cope and staff shortages, and not allowed to go on the "special menu"and now wants £10 non refundable deposits, which in itself is not a problem ,but had considered ourselves regular longterm customers.
1153 Opinions
1234 Opinions
1244 Opinions
Just popped in for guinness and black and what a warm welcome we had. Ended up staying for Sunday lunch which was very well cooked and they certainly did not scrimp on the portions and very reasonably priced at £14.95. Keep up the good service and thank you we really enjoyed our dinner.