Based on 158 opinions finded in 3 websites
Based on 158 opinions finded in 3 websites
Nº 246 in 444 in Dover
Opinions
The service and food were excellent
Paul Monks . 2024-07-28
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Stayed 2 nights. Top class rooms. Food dinner great, amazing choice for breakfast. All staff really friendly and helpful.
Robin Bailey . 2024-07-02
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Stayed here in the HI and also had dinner here. The crew is very friendly, the food was good and the atmosphere is nice. The service charge is billed automatically and so of course there are no more tips 😉 Our clear recommendation if you stay at the HI 👍
Heinz-Günther Kampmann . 2024-06-29
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We were the only ones there (a family of 4) the service was pretty much not there. The bar had TV's on so the children were interested in them rather than the food. I had Gamberoni which lacked flavour. Which was a shame. I had this on a previous visit and found it was the same then. Very Very expensive for 5 prawns and some spaghetti (£16.49).
Rhys Hills . 2024-06-17
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We went for lunch yesterday,on arrival told the waitress that we had a Tesco voucher to use and she told us that we could choose from any menu.We ordered our food,a starter and a main.While we were waiting for our order to come another waitress told us that we could only have food from the a la carte menu! Food arrived, nicely presented starter.Howevever we were underwhelmed by the main course.Chicken Milanese for my husband,looked like a frozen breaded chicken fillet from Lidl.My carbonara was tasteless. The final insult was the bill. £52.00. We won't be eating there again.Overpriced for what we had.
jennifer wolfenden . 2024-05-04
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Food is amazing and fairly priced. The cocktails were also very nice
Zac Jamieson . 2024-04-20
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It’s okay nothing special like a lot of Restaurants this days! But one thing for sure it’s expensive for cheap pasta
Josef . 2024-01-09
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Service was slow,amount of pasta was enough for child and nothing special, WELL OVER PRICED.
Mike Blanchard . 2024-01-08
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Super staff and great value food.
Chris Thomson . 2024-01-05
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Nice food but took forever to come. Service was pretty bad, kept forgetting things and got some of our order wrong. I didnt send it back as they seemed a bit underwater. Great kids menu with 2 sizes for younger and older kids. Decent place to eat if you are staying at the hotel but wouldn't go out of my way to visit.
Gareth Davies . 2023-12-22
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Great meal attentive staff will go again
Mal Clarke . 2023-12-10
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Very good option for dining at the hotel. The food was very good and the staff was very attentive. We had multiple meals here and had no complaints.
Gautam Andotra . 2023-11-30
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Very good options available for a large party (15) with varied requirements
Ashley Frost . 2023-10-28
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Amazing food and polite waitress
Jacob Walker Hall . 2023-09-13
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Excellent food and brilliant staff A++ service, will visit again thanks again for lovely food.
NISH MISTRY . 2023-08-28
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Another lovely evening meal out.
Nadia Hoare . 2023-08-18
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Hyvät maisemat - kanaalin ylitys. 😅
Jorma Larsson . 2023-08-07
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Food was brilliant and top quality. Tastecard available to use here too which is brilliant!
Simon Turp . 2023-08-06
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Good food considering its in a hotel. They got my friends order wrong though.
Laura Chaffey . 2023-07-09
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Went got an out door Tea party. It was a kid of them to set up for us outside and we were allowed to add our own specially touch for a babu shower. They staff were helpful and kept coming out to check if we needed more. Lovely area to take pictures on the grass. Easy parking. Toilet was clean and smelled great 👍🏽
Marian Babawale . 2023-06-26
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Really tasty food, fantastic service. Been a few times now and never had any issues.
Darren Eyre . 2023-06-09
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Bella Italian is a great option for a quick and delicious Italian meal. The service is friendly and efficient, the food is fresh and flavorful, and the prices are reasonable. I ordered the lasagna, which was made with layers of pasta, meat sauce, and ricotta cheese. The lasagna was cooked perfectly and was very flavorful. The meat sauce was rich and flavorful, and the ricotta cheese was creamy and smooth. The lasagna was also very filling, and I was very satisfied with my meal. For dessert, I ordered the cookie dough. The cookie dough was fresh and doughy, and it was served with chocolate. Overall, I had a good experience at Bella Italian and would definitely return. The food was delicious, the service was friendly, and the prices were reasonable. I would give Bella Italian a 4 out of 5 stars.
Benjamin Canfield . 2023-04-29
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It was handy on the way back home from Dover, good quality pizzas.
Pej G . 2023-04-13
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I don't like when you are still eating your starter and your main course comes but I did like the main course
Catherine Kettle . 2023-04-10
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Diner was pretty bad, looked like it came out of the microwave. Service was good. Wouldn’t recomment a italian meal.
Zoe Vayro . 2023-04-06
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Modern looking restaurant with attentive staff. Decent food at a reasonable price.
Paul Robinson . 2023-03-26
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Massively overpriced. Food was nice but not worth it
Garrett Gorman . 2023-03-21
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1st visit and it's local. Great meal and good service, staff were friendly and attentive. Will definitely go again 🍽🍷🍷👍
Chris “Briwi Baz” Bedwell . 2023-03-07
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Nice restaurant inside of Holiday Inn hotel. Servers were attentive and considerate! Food was amazing! Will definitely be going back!
James Anderson . 2022-12-20
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The food is average for a Italian restaurant but the service is superb.
Roy Sutcliffe . 2022-10-28
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For some reason, the didn't add any IHG points to my account even though I'm diamond elite. The hotel, staff and food is above average.
Dave Ikin . 2022-10-09
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Excellent service. Food was top class!
Steven Sellwood . 2022-10-07
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Great service but the food could really be better. The garlic bread is actually just pizza dough, not very well baked, with butter and parsley on it. It doesn't even taste like garlic. The spaghetti Bolognese had too much pepper in the sauce, and was all in all not very tasty.
Lisa C. . 2022-09-30
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Classic Bella Italia, it is attached to a holiday Inn so was fairly booked up for dinner time, we had to get an earlier table. Wheelchair accessible and even sky football at the bar. Service was friendly and helpful. One of our dishes was missing an ingredient so was sent back and the kitchen quickly rectified it. Overall a good experience and will go back again sometime.
David Mills . 2022-08-12
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Vriendelijke bediening en zeer lekker gegeten
Sandra Verbeek . 2022-08-06
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This Bella Italia is inside the the Holiday Inn. Same menu, but the restaurant had no windows and was a little under whelming
Chris W . 2022-08-04
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Really friendly atmosphere. Fresh food. Highly recommend. Przyjemna atmosfera. Dobre jedzenie.
Magdalena Magda . 2022-07-23
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Not into pasta, so went for the chicken milanese with a garlic & rocket on the side,my wife had lasagne which she enjoyed, mine l found to be dry and a bit bland.
Dennis Amber . 2022-07-04
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I have been here once with the family wife has been loads of times it's nice food was good nice atmosphere
Ben Tyndale . 2022-05-31
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Good meal before travelling on the ferry. Good gluten free choices, including liquorice and blackcurrant ice cream.
Graham Duff . 2022-05-28
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Dined here twice on my 3 night stay at the Holiday Inn at Dover! As always great food, quick service and staff were pleasant! Much cheaper than the hotel bar food too!!
Chris Robinson . 2022-05-21
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Problems with starters but professionally sorted
John Wearing . 2022-05-18
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Went here in a group of 9 for my grandads birthday. We waited 45 minutes for our main meal to even reach us, Bolognese was watery, the fungi mushroom pasta looked and tasted revolting. Don’t even mention the deserts/ the brownie was gritty and powdery, the tiramisu was gritty anf left an awful residue in your mouth and the cookie with ice cream you couldn’t even cut the cookie it was so hard. Don’t eat here! Care to mention we didn’t get one smile from any of the waiters! Poor service and food was awful!
DisneyMagic Vids . 2022-04-25
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My wife and I went for the Bottomless Pizza. It was very good, I have been to bottomless pizzas before which have been a bit full-on every few minutes asking you whether you want another slice. At Bella Italia they were very laid back and the pizzas were delicious. The staff were also very friendly.
Murray Dedman . 2022-04-07
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Very good food and excellent service
Gordon Hadley . 2022-04-06
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Booked here for mothers day because we love the westwood cross restaurant. We were the only people in the restaurant which we hoped meant good service. Got a free glass of champagne for mothers day which was a nice touch. However the food quality and size was very poor compared to the westwood cross restaurant. Took a long time for our food to come out and when it did we had half the portions that you get at the westwood cross restaurant for the same prices. Nice tasting food but won't be returning.
Alice Wy . 2022-04-05
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I had an excellent meal at Bella Italia for my birthday in January. Lovely food and excellent service.
Penny . 2022-03-19
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We had a family meal with 17 of us and a number of young excitable children. The atmosphere was warm and welcoming the service was great the food was good would return without a doubt thank you 🙏
Jacqueline Perry . 2022-02-26
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Staff give a great service ,but I wouldn't say the food is worth the price there was a group of us for dinner and was very expensive for the taste of the food .I would come here just for lunch and that's it
Barron Ferris . 2022-02-15
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Meh - it's nice don't get me wrong but I guess it's a tad over rated!
Fisha Filmz . 2022-02-12
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Friendly and attentive service, good chain restaurant menus.
Martin West . 2022-02-10
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I made a first order with my family hoping we would get a nice Italian pizza and tiramisu. We made an order worth £60 but we received low quality food, toppings served together in the gummy mass. I have never in my whole life ate something so tastleless and horrible like from that place. I will never ever order from them again
Elzbieta Glaz . 2022-01-25
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I thought the restaurant was clean and good meals well worth the visit.
Dave Cox . 2022-01-11
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What an excellent Christmas party last night. The food was amazing and well organised for so many people. The disco was awesome too x
amy roe . 2021-12-11
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A really tasty bowl of pasta. I will be back for sure.
Andy Johnson . 2021-12-04
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Lively restaurant with good choice of food and decent choice of drinks. Friendly and attentive staff. Reasonable prices.
Joerg Schulze . 2021-11-22
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Food is good especially their carvery, service is excellent, polite staff, I also appreciate the staff wearing a mask especially when serving food. They also adhere to social distancing. We feel safe eating there.
Brenda Collins . 2021-10-28
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Delicious pizzas and friendly staff.
Jason Skaife . 2021-10-20
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Good food served quickly. Staff were very helpful
Maureen & Kevin Martin . 2021-09-24
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Food ok but it was VERY expensive for what you get
WarGrade . 2021-09-19
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Disappointing meal and no atmosphere
Michael Whitehead . 2021-09-05
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We had a wonderful Birthday meal here this week. The staff were very busy but incredibly helpful and considerate. The food was of a very high standard with empty plates from all at the end. They were happy for us to have our own cake...
Kentkj . 2021-08-16
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Food was ok, service was slow and the prawn starter was very overcooked and still had the shell on
Ben Summers . 2021-08-11
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Friends and I met up to have a lunch together after a two year break. The pizza I ordered was awful, think the chef started cooking it two weeks prior to our visit. Will not be going there again for a long time. Disappointing.
Alison . 2021-08-08
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Went to the Holiday Inn for the Sunday Carvery. Very good food and lots of it. Highly recommend the Sunday lunch.
Keith Williams . 2021-07-27
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Went here to celebrate my 40th with my girls mates. The setting is calm, posh and covid safe. The restaurant is clean, welcoming and private and the staff are so helpful and made our evening flow effortlessly. We had the 2 meals for 12 99 as had bday cake to follow which I found out later and the staff brought it out with crackling candles. They gave me a free shot to enjoy when we had drinks after the meal and all the food and drink was so reasonable and the pasta was the softest I've ever had! 😋. If your looking for a good venue for a quiet meal or to celebrate a special occasion they at emore than happy to help you do this and leave u coming back for more. This booking was made I hasen to say because the week b4 hand my friend treated me to an afternoon tea here and saw Bella italia was now there and also I came back a week later as my hubby had also surprised me for an afternoon tea as well here. My only addition would be to have some quiet music to create a more ambient mood as it can b a little drop a pin in the lounge area. Will defo return in the future. Thanks to all the staff who helped make it so special.
Michelle Tyndale . 2021-07-14
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Lovely food and attentive service.
Rob Westhire . 2021-07-03
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Nice clean restaurant, the food was fine for a chain, and good size portions. The two servers were attentive but not over the top, all in all a nice and pleasant lunch time meal and would recommend.
David Horne . 2021-06-29
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For what I would call a plastic Italian restaurant this was really nice. The service was very good - staff were friendly professional and comfortable to engage. The food was hot well presented and flavoursome. As a Bella Italia this is very well hidden under the umbrella of Holiday Inn and is consequently quieter than you might expect - it was only by chance that we found it. In common with all the main stand alone Bella Italia restaurants they are happy to accept Tesco Clubcard vouchers as payment for food.
Martin Dale . 2021-06-26
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Ventured here for post lock down get together with the girls. Can not fault the food, service and surroundings were clean and tidy. We were seated straight away and drinks were ordered followed by set menu selections. For a set menu the choice is fair...
Q608ULcarriel . 2021-06-03
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Excellent variety for Gluten free. Extremely helpful staff, fast service and great tasting food. We used the take away service and it is so efficient and covid secure. Mushroom starters are so good, really amazing flavour. A selection of pizzas, all very good. We’ll be...
hortonios . 2021-03-26
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Tasty Italian food on demand. Seasoned well and good portion. Friendly Kitchen staff and manager. Vegan options available too.
Chris C . 2021-02-24
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Really enjoyed a takeaway, pizza was amazing, and with vegan options. Pasta also lovely.
Louisa Oconnor . 2020-12-05
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Excellent customer service! Very friendly staff who put in the extra effort to make sure we had everything we wanted. Good Vegan options. Very tasty food. Will come again.
Littletinygrace . 2020-11-01
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Excellent customer service! Very friendly staff who put in the extra effort to make sure we had everything we wanted. Good Vegan options. Very tasty food. Will come again.
Charlotte W . 2020-11-01
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Second visit and once again massively enjoyed the experience. Took our friends so there were six of us were looked after impeccably. Fabulous selection of food and cocktails. Outstanding service with the 2 starters and 4 cocktails for £25. Food was plentiful and very tasty....
fletcher00 . 2020-10-30
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We have just enjoyed the bottomless pizza at Bella Italia this evening (27/10). The food was great but the service made the meal! Eliza was so friendly and happy to help us. She did everything she could for us! Super well done Eliza!
worldofwild . 2020-10-27
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My wife and I went for a meal at Bella Italia Dover last night. The food was great and plentyful and the service outstanding. We will definitely be recommending Bella Italia Dover to friends and family Kerry and June
Wanderer782081 . 2020-10-24
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We went the day after opening to have the bottomless pizza 🍕 The staff were really attentive and friendly, they made sure we were continuously supplied with pizzas and never had to wait for any which i was very impressed with. The pizzas thenselves were...
Jelley92 . 2020-10-22
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We had the set lunch menu which is good value for money and there was a variety of choice. I had the gluten free choices which they made fresh to ensure no cross contamination so it’s reassuring to know. I had my 10 month old...
Doreen L . 2020-10-22
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Took my son to Bella Italia on opening night..the food and mocktails were excellent with professional and friendly service from the team ...
davehW3603ZS . 2020-10-22
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We did the bottomless Pizza & Prosecco on the 3rd day of opening and were told we were the 1st to try it . We found it very good value for money, the Pizza came out 2 at a time and they were very tasty...
David S . 2020-10-21
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Food and service excellent , this is a new restaurant in the Holiday Inn, good menu of pasta and pizzas, some deals on line for a good value meal, plenty of free parking. I will visit again. Grazie per un pranzo piacevole !.....
curatokid . 2020-10-21
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Visited Bella Italia with my 10yr old son..food and mocktails was excellent..customer service was very professional and friendly would highly recommend...
davehW3603ZS . 2020-10-21
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The restaurant is very modern and stylish. The staff were helpful and had great food! Would definitely recommend to others.
ZoeJackson1 . 2020-10-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Just popped in for guinness and black and what a warm welcome we had. Ended up staying for Sunday lunch which was very well cooked and they certainly did not scrimp on the portions and very reasonably priced at £14.95. Keep up the good service and thank you we really enjoyed our dinner.