Bella Italia in South Gloucestershire

I really enjoyed the food and the staff was great, my favourite one was Patrycja Szabo, so nice and friendly. Thank you, you made my day better guys! ☺️

Such an amazing place!!! The food was really great and the lovely staff made the atmosphere even better, especially Pat. Thanks for having us for dinner ❤️

Nice atmosphere and kind staff. Food was really good, and nice gluten free options. Definitely recommend if you’re going for food at cribbs causeway.

Clean, friendly , quick. Food good. Good gluten free choices for coleaics. Waiting staff were also good. Very attentive. Will visit again.

We wanted to treat our little one with a dinner after a movie. If we would have been warned by the door that there is a 45 minutes waiting time we wouldn't be bothered to go in. But probably this wasn't the reason we waited for our food so long since the restaurant was half empty. We ended up asking our little one's pudding for take away which again took 10 minutes to put some fruits in a bowl. Meanwhile we've been offered some dessers as a form of compensation but those never has arrived. Probably we should wait for them for another 45 minutes? We won't know. Food quality is average, so very unlikely to return...

Service was dreadful. We arrived at 4pm intending to eat before a film at 5:40 - should have been plenty of time but we only just made it and that was by skipping part of the meal. Our main course came well over an hour after we got there and we had to ask three times where our food was. There were only 4 tables occupied when we got there so not sure what the problem was. Food was ok. The only reason this gets 2 instead of 1 star is that I think the waitress was doing her best and she served with a smile. We won't be returning here as there are plenty of other options.

Luckily we had booked - we saw many people turned away without reservations even though the restaurant was only half full - lack of wait staff we were told. We must start by saying that a very enjoyable meal was made special by the delightful waitress, Stephanie, who was friendly, helpful and totally professional. The food - as usual in our experience - was excellent with decent portions. The one disappointment was the Goat Cheese Crostini - an optional addition to my Italian salad. The cost of £2 for a small piece of crispy bread with some small pieces of goat cheese on top was definitely a waste of money. We are having to get used to the much higher prices for eating out since the pandemic, but I do not like feeling short-changed..... We will return, of course.

Having been to the Leicester Square Bella this was a massive upgrade. It was clean and tidy The service was a little slow but nice you ordered the food was out quickly. We enjoyed it and would return I also recommend the pizza with the honey drizzle it’s superb

Food good but what's the point when you have to wait over an hour for it to show up. Absolutely hopeless. Never again

Generally poor. Pizzas weren’t very nice, over cooked and just bland. Calamari completely over cooked. Just a poor meal all round.

Absolute farce. Far too busy for the amount of staff and unable to cope. Left for 20 plus minutes after eating with food sat in front of us and then forgot to bring deserts out. Had to ask several times and then forgot one - had to ask again. Really disappointed in the service today.

Popped in this evening and main was served really quickly. Pasta dishes were so tasty and I was very happy with my choice (Pollo Funghi). As mains has come out so quick we ordered dessert but unfortunately they took absolutely ages to come out (over 25 minutes). We still had a 1 hour 20 min drive home and were about to ask them to not bother with the desserts. Checked the bill via QR code on the table. The desserts had been added already and they then appeared. No real apology about how delayed they had been. Such a shame as it had been super quick up until then!

Positives: Welcome and staff friendliness was spot on, that's why there are 2 stars instead of 1. Also it was clean and had nice decor Negatives: The food was really bad. Calamari was like dried up chewy bits of leather in a tasteless crispy crumb. Vege Pizza was like cardboard and had no flavour. I could literally lift the whole pizza up like a Frisbee. I won't go back there. And would never recommend.

I am all for great customer service it really sets everything right so with really great service from the off with complimentary drinks because they were running a little behind schedule, but made up for it because the food was great. Fresh and piping hot served with care i will say unlike some places where food is slapped on the plate with not one ounce of presentation. We Really enjoyed our experience Saturday afternoon, Staff were very welcoming to us It makes all the difference

Really great service, food was great. Really enjoyed our experience, staff were very welcoming to us

Atmosphere - none Service - okay Portions - comical Taste - bordering on good Drinks - expensive Overall - Don't bother

Ordered a calzone to which it came out not only cold in the middle but also tasting really off to the point it made my friend and I feel rather ill at what we'd just eaten! They apologised and changed my order to which I...

I had the piccante pizza. It was anything but. 3 tiny splashes of n’duja sausage and 3 roquito pearls could not save this pizza. It was naff. My partner said the chicken and pancetta pasta was nice but had been under the heat lamp for...

Warm welcome and good, friendly service given. Nice menu. Pizza was excellent (prosciutto, rocket, buffalo mozzarella) and lovely to have the option of pizza / half salad. Good drinks. All in all excellent mid week meal.

Visited with my grown up son this week unfortunately it was a bit messy from the beginning. Ordered food but then had re order because told menu is incorrect ref the GF. Our meals then came out separately with me asking twice where my sons...

This was a nice meal with tasty food and a calm and relaxed atmosphere. The service was nothing amazing as was made to feel it was an inconvenience that we wanted a table but the food and the staff after that point were just fine.

Service very slow, only approx 6 tables full, king prawn starter was tasteless, main meal came about 1/2 after starter then had to wait for 1 meal as they ordered a child's meal instead of calzone. So wife and 2 children had finished their meal...

I went with my friend to Bella Italia and it was so good! Server called Elisha was lovely and the woman with short blonde hair was also lovely. Lovely food and staff. Ended up tipping £10 due to the help and friendliness of them :))...

My and my partner went for date night but it ended up being a horrible night! As soon as we sat down and the waitress came over to ask if we wanted drink, I opted for a cocktail she asked for ID which I gave...

Took opportunity for a pre-cinema meal. Booked for 2 in advance for 6.30pm. Not busy at all but was initially offered a table next to the toilet. We sat at the next one along. Waited quite a long time to order drinks and noticed a...

Lovely staff, so helpful. Food was just gross. Calamari over cooked and all batter, no calamari in sight. Pizza greasy and nasty. Rigatoni bone dry and vile, Sent straight back. Don’t waste your money

This is our 3rd visit service always bad but food is quick & good. When we arrived there were 3 tables already in (it was around 3pm) we asked for a table for 4 but was told there would be a very long wait as...

First calzone came uncooked and cold inside, so sent it back. Staff very apologetic, so replacement arrives, exactly the same and uncooked inside. Gave up and ordered a standard pizza. That arrives covered in garlic, which presumably the chef thought was funny in return for...

Firstly our server was lovely and very helpful, the review to come was not her fault. We where a party of 6 there for my daughters anniversary. We waited 20 minutes before even being offered a drink. Then eventually we got to order our food....

I was overly pleased when I was seated very swiftly, by my wonderful waitress Elisha, our whole table was amazed at how efficient and promptly our orders were taken, she said she was new but managed to stay calm even with the evening rush. The...

We came for lunch and we have a disabled son and young daughter and apart from the food being fabulous the staff were AMAZING with them both and need a special mention I don’t normally write reviews but I really feel strongly about these members...

First visit here and will definitely be coming back soon.Polite and helpful staff.Food was amazing and very filling.I will definitely be recommending this establishment to friends and family.

Brought Mum here for a meal, Charles was our waiter and he was really great - he was prompt in taking our orders and also in delivering them. Food is usually good in Bella Italia - you always know what you're going to get (mostly...

We come here and to its sister establishments quite a lot so pretty much know what to expect. Food is of a reliable quality and service is good. This time, only eating one course a a nibble or two we did not eat off the...

Stopped in the break up a long journey as my daughter really wanted Carbonara! We were served by Charles who was polite, accepting of my dietary needs and great with my kids. Food came super quickly, was hot and delicious. Kids menu and set menu...

Excellent opportunity to celebrate a birthday. Our waiter Charles was helpful, considerate, and attentive despite busyness with number of diners present. Our meal was served in good time without being rushed. Atmosphere was a little noisy due to busyness but obviously good for business in...

Staff very nice and friendly and courteous. Very hard making sure you're ok I will definitely come again this is our second visit from Claire and Nicola woodland

First visit to this restaurant and very impressed with food and service...especially for a chain restaurant. Charles looked after us and he was unobtrusively polite and efficient. If I ever opened a restaurant..look out.. because I'd headhunt him from you (and no I'm not his...

Went out for dinner with some friends and the food was great. Tried some new dishes off the menu and we were all happy with them. Our waitress Hannah was very helpful and kind. We will all definitely be coming back.

Amazing waitress called hannah, very nice and helped with any issue and queries we had. Lovely would recommend to a friend

Had an amazing trip here, the food was lovely. Our Server Hannah was very helpful and made good recommendations of what food to order. Will definitely be coming back.

We had a quick, late, lunch on Sunday. Having a dog with us we sat outside, our choice, and waited for just a few minutes for someone to bring us some menus which were accompanied by a water bowl for the dog. We ordered drinks...

Poor service, didn’t know the difference between rocket and spinach, provided a side salad that looked a week old and finally lied about the rosemary chips, I would avoid this branch.

They do the Italian cuisine justice! Bella Italia has top food and even better we were served by the lovely Hannah who was very attentive and kind. Would come again!

Food was good and our service from Hannah was spot on. Can’t go wrong with their pizza and it’s reasonably priced

On our Father's Day visit to Bella, we were very fortunate to have the excellent Charles serve us. We were superbly looked after by this pleasant and dynamic server whose attention to detail was first class throughout our whole meal. Thanks, Charles!

Good service Charles was a class server absolute top don, he’s a top lad and has a good taste in anime

Food was great. Very nice atmosphere in the place and never a long wait to be seen too. Class service from Charles!

We had a great meal last night served by an excellent waiter Charles. Very professional, friendly and efficient.

I'd like to start with food - it was amazing, from starters to desserts just great, especially Marco pollo pasta. Drinks are good too, and servise is nice, our waitress Ellie helped with vegetarian menu picking and was helpful overall. I recommend visiting this place...

Charles was very Friendly and approachable. His service was brilliant - always checking in on us and so helpful.

Went with my sister before going to the cinema and had a great meal. Our food was delicious, our waitress Elli was really friendly and the atmosphere was lovely!

Excellent service and food today! Arrived a bit early and they accommodated us with no problems! Service from Charles was great!

Went with my friend for lunch and had a great time Our pastas were delicious and our waitress Ellie was lovely!

I came looking for a great meal and good service and I’m happy to say I got both. The food was amazing and my waiter Ellie was outstanding

Dropped in with friends on the off chance that there was a spare table. The staff were very accommodating and friendly. Service was quick and the food was good.

Brilliant service from our waiter ellie!! Would toataly come back again and the spag boll is absolutly great

Visited the restaurant as a last-minute decision on a Saturday evening. Thankfully only had a relatively short (for a Saturday night), thirty minute wait until a table of four could be made available. Went for the set menu, which had a good choice of tasty...

First visit the food was tasted & served quite quickly the staff on the their hand were too busy sat in a corner chatting. We had to ask t have our order taken then waited ages to be cleared to order free deserts had to...

Popped in for dinner before seeing a film. The team were so friendly and welcoming. Particular thanks go to Aleena, who was our waitress on her first shift - she made waitressing look effortless and was brilliant, even managing to get the other half’s demands...

My husband, 5-year-old daughter and I decided to eat at this Bella Italia early one Friday evening in April. We'd actually planned to eat at TGI Fridays but there was a long wait for a table. Luckily Bella Italia had a table free - even...

Told there was no tables but restaurant was empty, finally got a table at the back. Left before we even got our drinks - Found a fingernail on my partners cutlery.

Visited recently with a group of friends and it was amazing! The food was great, we felt there was plenty to pick from, service was amazing and we’ll be back very very soon!

Came for a meal before the cinema with a couple friends. Staff were on it and made sure we were all out in time for the movie. Food was delicious and presented amazingly too

Food was delicious! And all the staff we encountered were so friendly and attentive, we’ll definitely be coming back!

Came in with my partner for a meal before the cinema. Beautiful atmosphere, and the staff were extremely friendly. Pasta is my absolute favourite and was thoroughly enjoyed here. Would definitely recommend. We’ll be back soon

Terribly slow food service. Took nearly one hour for four pizzas. Nice atmosphere but with such poor service I strongly suggest avoiding.

Really great food here. Had calamari and the meatballs to start, and then for mains we had cabonara with ham hock and the gamberoni pasta. Food was excellent and they seated us suitably as we had a pram which I had to keep pushing forward...

Not the best. An 'Italian' restaurant ran out of cheese sauce and pasta! So we couldn't have our main orders. The starters were ok bar the limp dried cucumber my daughter was given. We complained and were told it was cut in the morning, we...

The service was good and so was the atmosphere. Good gluten free options - absolutely recommend the bolognaise and the brownie for pudding. Ordered a side of broccoli which came covered in chillis so had a major kick - wasn’t expecting that when I ordered...

Great experience. The young man serving us was brilliant. Polite friendly and very helpful. First class food. Most enjoyable. Would definitely return.

Booked here for 2.15 for 5 people..for my birthday! Food here quite to pretty good in general overall...although the waitress that served us was pretty miserable, lack lustre, uncommunicative, unsmiling, unresponsive, and specifically unengaging to any conversation to us as customers! As if she didn't...

We had a really nice evening with great food, a lovely server who made the experience memorable. The mocktails are perfect for someone who doesn’t drink alcohol. Definitely going back!!!

Came in on Mother’s Day, was happily surprised by a glass of Prosecco when I walked in! Amazing food and service and would definitely come back again and recommend to family and friends to visit

Really nice food it came quick and was really nice. My waitress Ellie was so lovely and helped with everything needed!

I had dinner with my friends and Ellie was our waitress for the night. She was super friendly, helpful and professional would definitely come back.

Absolutely fantastic service. Our waitress was so friendly and quick. Left so full I had to undo my trousers on the way home. Such a cute restaurant as well with beautiful fairy lights. Will definitely be back and be recommending.

Atmosphere is relaxing, music is wonderful and service is on another level. Whole front of the store team is professional, and Ellie is a prime example of that! She will explain what's in every dish and give recommendations on what to try! Lovely, would visit...

I visited the restaurant before seeing a movie at the cinema next door with my friends. The food was great and we had excellent service from our waiter Ellie.

I loved this. Food, fantastic. Server, superb. Atmosphere, atmospheric. I had three courses and enjoyed it massively. Our server, Ellie, pointed me in the right directions when I had questions on what to order. Good selection of red wines

As you'd expect from the chain, a pretty decent Italian meal, good service and reasonable prices plus the add bonus of it being a location with loads of easy parking.

We had a family lunch on a Friday in half term at Bella Italia, Cribbs which has a lovely, warm, welcoming atmosphere. The food was delicious, mains & desserts. Everyone thoroughly enjoyed it & it’s not always easy to please the teenagers. We were served...

We had a table booked for 12.30pm with our grandchildren, understandably as it is school holidays we appreciated that it would be very busy, the table wasn’t ready as diners were still using it but the waiting staff did say she thought they would have...

Went on a busy evening, but if you had your eyes closed you would never tell. My waitress was extremely attendant, and was always there if we needed anything. The food was great, I had the Picante pizza and my friend had the prawn pasta,...

Me and my friend came over for dinner and Ellie served us. She was very friendly, professional and overall her service was excellent.

Went on the off chance they would have a table available as we've been on the weekend before and they've been fully booked. We had a really enjoyable meal and the service was great.

Elli was amazing server. The food was excellent. Very tasty. service was very fast. Nice atmosphere....

This was a first visit to a Bella Italia for us. Also our last. Nor wil we be visiting a Cafe Rouge or Las Iguanas which are now run by the same company. Our order eventually arrived. If they had used any pre-cooked piazza from...

Brilliant service and good atmosphere, food was delicious would definitely recommend visiting this restaurant

Ate here for dinner last night with my family members and children. Was appalled by the lateness of our food over 50 mins, specially informing staff that young children were quite hungry. Staff kept apologising for lateness, however, other people who ordered after us, got...

I’ve visited with my family to celebrate my sons birthday and all staff was friendly and helpful food was lovely I would highly recommend coming here

We ate here a few weeks ago as a family with young children (age 7 and 2) and 2 of our party have serious allergies to dairy/almonds amongst other allergies. Excellent service, great knowledge of ingredients and what would be safe for us to eat....

Ate her for lunch yesterday afternoon and was very impressed with the attentive and friendly staff! The food was amazing aswell, especially as we had 2-4-1 on our mains! Brilliant value for money.

Visited today, was served by Leisha and the service was excellent. Super friendly and attentative. The restaurant it’s self is very inviting and has a good atmosphere with nice lighting. All our meals were delicious and the gelato cart had a good variety. Would definitely...

Service was good, and general ambience of restaurant was OK although only 4 tables occupied all lunchtime. Drinks and starters were OK. My main Chicken carbonara was edible at best as I was hungry, pasta not great and ham had lumps of fat attached. My...

Went here with my family after a nice day shopping and got sat right away, staff came over promptly taking our drinks and food order. The food came out hot and looked fantastic! The server was so friendly and came back every now and then...

My family of four had a lunch time meal in Bella Italia. We were seated, given clean menus and within a few minutes, our drinks order was taken. We all ordered something different and our food arrived reasonably quickly, beautifully presented. The staff were attentive...

I went to this location today with my daughter. The "Manager" said hie name was "Blu" seated us and left us for around 14 munutes without even taking a dtink order. But served 12 people their food after waiting for it to be ready at...

Awful food I was given the wrong dish my partner’s spaghetti bolognaise was so dry without any meat or sauce The next meal arrived a pasta dish containing chicken and bacon well I don’t think four small pieces of chicken and more fat than bacon...

All the food was basically inedible, pasta was cold, cutlery was FILTHY, the only positive thing was we where out of there in 30 minutes, 2 of us had stomach issues from a PIZZA the following days. DO NOT VISIT