Pizza Hut in South Gloucestershire

Great place to eat vegan foods. Need more of them. Shame they shut Frome, Bath & others down

Came to Pizza Hut to celebrate my son's 3rd birthday. Staff extremely rude, pre order was wrong, everything seemed like an inconvenience, made a fuss of taking drink orders to the point where they just kept walking off every time we tried to get their attention to order a drink. They just dumped our pizzas on the table for us to sort out, rather than asking who has what and putting it in the correct place, they wanted us to do their job for them! And to top it off, I handed a birthday cake and candles in at the beginning of the meal for them to bring out for my son at the end, they bought it out with the candles unlit and just put it on the table as if it was a meal, no singing, no effort what's so ever. I asked if they had a lighter to light the candles, waitress looked at me as if she has never seen a birthday cake in her life. She said no they did not have a lighter so I asked them to put it back in the kitchen so we could find a lighter and actually sing happy birthday as my son had already seen it and started getting upset. Asked another waiter if there was a lighter, in which he said yes and got one straight away from behind the till! My husband then lit the candles and bought it out himself as we could not rely on the staff to do it properly. Overall, an absolutely awful experience and will not be returning.

Bit disappointed from a Pizza Hut lover. Walked in to half the restaurant not being in use, took 20 mins to get a table when there were already loads free - apparently there was a queue but even though we were a table of 2, we had to wait for the larger group to be given a table before we were led to one of the many 2 seater tables available… Just annoying. Food was below standard, wasn’t hot, cheese triangles were freezing. Then the ice cream… pictures below, was melting before leaving the machine, I just left the bowl there and left. Disgusting.

Highly Recommend…!! Attended here with the misses for lunch… great deals and variety of food!! Even have a vegan option… Very busy, great atmosphere and great service. Big thanks to Tracy who took care of us…. Worth going for lunch… two ate and stuff our faces for £30… as you all know they got loads of deals on. Our was a little bit more expensive due to the vegan pizza! All very nice - will be a returning customer! Thanks

Good value and nice people however the food is mediocre....

Warm welcome, then disappointment. Told to order via QR code on the table. Why have staff? We struggled especially to use our tastecard, manager was helpful but waitress seemed annoyed she had to take our order. Meal was OK. More a self service place as poor service. Better off going to a take away. Won't return

Food is always on point. Especially the Buffett service. Today we were served by Lois who was welcoming and kind. Can’t wait for our next visit!

Came here early evening the other day with a friend, have been many times before and never had any issues. We felt very rushed, the lady serving us kept rushing us, gave us our bill before we’d even had our food put on the table so if we’d of wanted more drinks or pudding she didn’t even give us the option to. She kept taking plates, glasses etc away when they weren’t even empty. My friend had finished her food but I was still eating and the waitress leaned straight across me to start clearing the table. We asked her if we had a time slot or if she needed the table which she said no so can’t understand what the hurry was especially whilst we were still eating.very disappointing

Pace of service. Just right for us. Friendliness, without being too friendly. Interactive in terms of getting your salad and drink , just the way you like it. Busy but still personal enough to enjoy, without feeling you were being watched.

Food being served to the buffet barely kept up with demand. Ice cream was like frozen milk and there was no topping left.

Had a lovely meal. The staff were very attentive. Loved the lunchtime buffet 😋

Tried Buffet for the first time and was very satisfied that I could have a couple of portions on good price.

Buffet of low quality. On line ordering ...only option can be very very slow.

The wife and I went their on Wednesday as we were on holiday and staying in Weston-super-Mare. And it was the 1st time we have been their for a few years

Always a.nice place to eat out after you've finished your shopping

My tepid pizza was oily enough that Greenpeace would prefer it stayed in the freezer, presumably where my halloumi fries still reside. Once they'd freed up the microwave, I rather enjoyed my desert. It came on hotter crockery than the pizza which was odd seeing as it contained ice cream. Staff were very friendly despite being quite busy and a partial refund was offered as an apology.

Great food & also options for daughter who is coeliac

It was my little girls birthday, and she was made to feel so special. The service was fantastic. Overall the staff were so friendly and helpful. I would highly recommend it. Tracey was brilliant and ensured we were well looked after. Thank you!

Me and my little brother went to Pizza Hut and it was an amazing experience. We were served by Tracy and Lois at the Mall Cribbs Causeway. They were so lovely and welcoming, the food was delicious and service was incredible. We highly recommend and can’t wait to come back in future.

0 stars if it was possible. Ordered GF pizza online as I suffer from celiac disease. Told I had to pick It up in store my self. Called up as clearly there was a mistake. They canceled my order and issued no refund. Took me 30 minutes to reach there robot email to start to process of a refund. No help from the staff or company. Will never be eating here again. Please don't order online as you can't get delivery from cribbs and I've been told the southmead delivery place is filthy. Don't get scammed like I did 👍

By far the best Pizza Hut we have been to! Brilliantly cooked food (very hot, good presentation etc). We have found some Pizza Huts can be very sloppy and basic…we had great service, our waiter Ian was extremely helpful and kind. We are very grateful. Enjoyable experience:)

Not a huge amount to say really

Pizza buffet had hardly anything on it when first arrived.. service was chaotic and the table given to us was just pointed out vaguely... Disappointed as we normally have a nice lunch here

Enjoyed the buffet lunch option. Great choice of pizza/pasta, but unfortunately no cheese and tomato pizza available during our visit.

Absolutely fuming with what come to my door pizza was cold not cooked right missing ice cream and wrong desert one was meant to be Rolo and one was meant to be caramel and cinnamon pizza looked like it was throw in the box. I’m not happy at all and spent that much money I expect better

Took ages to be seated despite lots of empty tables. When we were seated, the tables next to us had left over food/drinks and weren’t cleared for the whole time despite staff stood around chatting and not doing any work. Such terrible service.

shocking £40 order no option and cant give some dips the food was horrid nearly all went in bin cheesy bits come as undescribed not sure what it was but wasnt cheesy bites glad they remembered the drinks to get rid this perfume tasting food vulgure

Nice place to stop at if you get hungry during your shopping :) Good choices of sides and the staff are lovely

Had a delicious meal with my best mate here last night. Very warm welcoming arrival from Tracey and seated quickly to a table. Was told order via the QR code, so a nice easy and quick way to order. Drinks arrived promptly & didn’t wait long for our mains. We both opted for the Meal Deal for 1 of £19.99. A tasty main/pizza with a side & a drink. Added a j20 instead for £1 extra and my mate upgraded pizza base to stuffed crust. Plus all you can eat unlimited salad buffet included too. Bargain for just under £45. The atmosphere was pleasant, staff busy cleaning thoroughly & we had a nice seat over looking the mall. All staff friendly, my friend was unsure of which sauce was what on the salad section, so the lovely chap advised us that there are labels on the spoons which was kind Really happy with our visit - didn’t have any room for dessert which was a shame as the ice cream factory looked good !!! Special mention to Tracey for her customer service and friendly welcome. She was kind in offering my friend a pizza box for him as he couldn’t eat it all. Shall return

The wait time was only 20 mins so ok. Ordering the meal via the app was easy. Drinks machine was very clean and all glasses clean. All staff seem to be on top of keeping the tables clean and ready for the next customer.

Love this pizza hut, our closest and we go every few months. The food is always good and it's nice not having to wait ages for food/drink as it's buffet

Service was friendly and attentive. Pizza tasted great. Coffee was better than I expected for a non specialist. Great time.

After being disappointed with the level of service at Cafe Rouge below, we left and came here. Kieran was at the front desk and mentioned that there was a 20 minute wait, but we could take a seat. He was pleasant and very welcoming. It was obviously very busy, but there was a nice and relaxing atmosphere. We wanted to use a voucher that we'd been given and there was a little bit of a wait to sort this, but Kieran helped us out again as it needed something doing at the till. The food was nice with a broad range of pizzas available and a decent salad bar. We would return :-).

Good pizzas very tasty, plenty of toppings. Service was good, but online ordering confusing to confirm order was correct.

Unlimited pizza and salad is great.

It was pizza hut as you'd expect good service and deals Still great service it's cashless now using the website but still great food

Very sloppy, way too much tomato base and all had slipped to one side of the pizza on delivery

thanks to charile for giving us amazing service (cribbs Causeway )

I have been to this pizza hut throughout the years many times before but have never experienced such an awful dine-in at Pizza Hut until today. I arrived with my partner who ordered separately we ordered our pizza, sat down, and collected our salad which we were happy with. the fellow who showed us to our table was more than helpful to us despite the other staff being in the way of hideous. Our pizza came after a 40-minute wait and only after we had asked for where it would be. at first glance, the pizza looked okay. but when I tell you it was not is an understatement. I took 3 bites out of the first slice with my partner being the same noticing that it wasn't quite right. After letting go of the pizza our fingers were quite literally dripping with cooking oil. I am not one to complain about food and I like to eat what is given to me. however, the feeling I felt when my lips were caked in oil. I went to complain because if we continued to eat the food in that condition it would have left to feeling ill or worse. they offered to remake my pizza but then commented "I can't promise it won't be the same again" but why? why should my pizza be pooling and drenched in oil? I understand that there will be some grease because of the cheese. however, we could drag the pizza through the tray it was on and it was leaving a snail trail. we waited 10 minutes, only to be given the pizza in the same condition. the girl I complained to literally plopped it in front of us and walked off. we saw the condition of the pizza and refused to pick up a slice. Not 10 seconds after she ran off without saying anything, this guy turned up asking how our pizzas were. i refused to eat them. Shown him the absolute trail of oil the pizza made and asked for a refund. This is where I had another problem. The guy started being sassy and rude toward me and my partner. When I asked for a refund the worker said "Oh really? oh, are you sure you don't want it remade a third time? sure you don't want a pudding?" Like really condescendingly. Like he was talking down to us. I had to say firmly that no we just wanted our money back so we could leave and order elsewhere. He said okay and angrily stormed off. never to return. He avoided us by taking out other customer orders and not following up on the refund. we were nice as anything and we just wanted our food. Because of this, we had to flag down the guy who seated us, and he was nice and helpful and he sorted our refunds out for us. The single slice of pizza my partner had eaten had caused her to be sick about an hour later in the mall at Cribbs Causeway. I have never had a more disgusting experience at Pizza Hut and it has made me think twice before going there again. I suggest the staff are retrained on customer service skills. and the Chefs retrained too.

Average food average service expensive Pizza Hut is ok it’s gone down hill like the rest of the big food chains prices up food quality down it’s sad this is the way it has gone as we did enjoy going here for a treat now and again but sadly another one to remove from our go to list

Three of us attended today, one adult and two younger children. We were seated fairly quickly even though we were not able to successfully book. This wasn't a problem as we were waiting no more than about 8 minutes for a table. The process of ordering has been greatly simplified. You can either order from your waitress or scan your table number and order through your phone which really only takes moments to do. As we were having the buffet after we had paid for our food, we were able to go out straight away and help ourselves to the pizza and salad. By the time we had returned to the table, we already had our drinks waiting for us. Start with friendly and chatty. There was good interaction with the children not just from my table, but I could see all around the staff made an effort to ensure that not only the adults but the children are also enjoying their meals that day. This was a great experience visiting Pizza hut. Will definitely go. Again, thank you to all the staff for a great visit.

Waited too long for food and boy very expensive ... never again .

The Mall's pizza hut is by far the best Pizza Hut I've eaten at, the buffet pizzas are kept fresh because it's so busy there, salad is decent although they didn't have pickled onions or pineapple this time, sadly the soft drinks machine only serves diet drinks now which I'm not a fan of but Pepsi Max isn't too bad, I didn't have the ice machine this time but that's normally really good. But yeah if you like pizza and are at the mall then I can definitely recommend it.

The entire place needs cleaning so dirty tables sticky all chairs have dried food all over them. The food is OK I will never go there again. Very expensive. So disappointing

Had a lasagne that wasn't great.

Just ok, food was ok but pricey for what you get. Share for 4 deal only comes with 2 desserts. Bit strange really. Just under £20 per person in total. Needs a good clean too...

Long wait for food, good service at fairly tasty food. Upon arrival of the food, it was cold and obviously sitting on the serving area waiting for a waiter. Very cold by the time we received it and it was sent back. I think it was reheated, which is not a sensible thing to do and a whole new batch was made.

Harry was funny but there was a long wait to get a table.

Ease and speed of the experience. Food was nice, staff were attentive and the restaurant was clean. With the online ordering system (which we got to grips with a staff member ensuring we were OK) it was quick & efficient

Not been for several years but great experience and lovely food, wheelchair access good and no issues with assistance dog being with us.

Went in at 7pm for dinner, was told it was closed despite people sitting and eating, and the closing time saying 8pm. Complete rubbish

Long wait times if you don't book in advance, sometimes over 2-3 hours, but overal good food, good service and helpful staff

It was easy to navigate salad area and pizza area. The girl who welcomed me was good and explained everything to me.

Standard pizza hut. Buffet was ok - plenty of hot food, but not the widest choice. Salad was good

Not the first time I’ve had issues with Cribbs Causeway Pizza Hut but this this time round I was totally in awe of the kitchen… I mean tomatoe sauce is a basic component of any pizza but the ineptitude of the kitchen staff shone through today with its total absence. They also amazed my wife and I with the cheese garlic bread; how they managed to produce an undercooked toasted bread that was freezing cold and had partially melt cheese on it was astounding. The plus points; I got my own drinks and they were great and I was happy to leave.

Great food we had the buffet reasonably priced. Would like to be able to have an option to pay with cash

We love it , I had a very nice time with my family at hut. We are searching every time for Pizza Hut location in Bristol ❤️. Thanks

I came here with my carer . I ordered food and food didn’t came for over 40 mins. Staff was so rude . They said my carer , you can’t share food . I am old man I ordered one flat bread which comes with unlimited salad and drinks . I can’t eat so much so I asked my carer to have salad . They were roaming around our table giving bad looks and frowning. I have never experienced this . I even go to McDonald’s and eat kids meals . They staff at mcd never come around and frown like this . I am old and I don’t have much capacity to eat . The staff is roaming around here and there and they are less concerned about their food and job more concerned about what people order . Teach them some etiquette please . I have felt very bad

Not a Pizza Hut regular- but had nostalgia for the Pizza Hut buffet and childhood birthday parties here. I feel ridiculous reviewing a fast food pizza place- but this was straight up the worst customer service I have experienced in my life. Had to wait for a table to be cleaned despite there being a ton of clean ones, and the staff member was painfully slow doing so. Our drinks glasses sat on the bar uncollected so eventually I went to get them (the woman on the bar was apologetic) but then our food sat under the heat lamp for well over 10 minutes as our server continually walked past it. It took me so long to address this as I kept hoping he’d pick it up. Order is by QR code- so all they have to do is bring food and drinks. We had to leave pretty quickly so I went and asked another member of staff to get it for us. Food was cold. Ate in a hurry and left. Manager asked if I needed anything as we left, and I didn’t even bother raising the issues- the filthy tables and plates/glasses waiting to be collected were ignored by him anyway. Lesson learned- keep nostalgia as a wistful thought!

Was visiting parents and ended up here after checking out some shops. I haven't eaten at a Pizza Hut restaurant for a while (used to go a lot as a kid). Unfortunately I don't think I'd dine in again, particularly at this branch. It must have taken an hour for our food to show up. Our starters were served to the table behind us and the customers didn't even bother to tell the servers that it wasn't their food. When the server finally noticed I saw her do a face palm as she went back into the kitchen to get our starters - after our main course. They did apologise and we did get money off our bill but the whole experience was pretty awful for a large chain restaurant. Even the pizzas came out luke warm.

Inexperienced staff, they desperately need training. Pizza wasn't hot when it arrived at the sticky table. Would never eat at this one again. Poorly stocked salad bar to boot.

Great place to eat can be a bit of a wait at busy times

Fab outlet, quick and friendly service

Nice place for families But the pizza cost is high. Over 50£ for 2 adults and one child Got 14inch margarita pizza, cheese garlic bread, mozzarella sticks and kids mac and cheese.

A place the kids can be. Relaxed, happy and safe.great value for money too. Fantastic service, thank you

Paid via Google pay and have now started receiving marketing emails which I did not consent to. Expensive and slow service.

I used to work at Pizza Hut back in the 80's when they had a variety of different pizzas, pastas and the salad was pretty decent. The listed pizzas had generous toppings and suited most dietal requirements. I fact, the staff would tell you if you have gone overboard to make sure that your pizza cooked. My experience today sadly came no where near this. There was a wait, no worries. We were seated, and then ignored for more than 30 minutes. I had to go and tell the staff we were ready to order. OK, no worries, they were busy. Ordered a pizza with a couple of starters. This is when things started to not go so well. The pizza came before the starters. Not good. We were asked if we wanted the pizza taken back and wait for the starter. No, that, I felt would just cause confusion. From the look and the age of the staff, confusion would not be difficult. We had the pizza. Half way through that, the starters turned up. Both were cold. Asked for them to be replaced. Yes Sir, but when they came back, they were almost burnt to a cinder. Obviously, instead of fresh starters they were just sent through the oven again. I refused them and had them taken off the bill. All during this we had several members of staff ask how things were. Not good. As for the pizza, no seafood choice. Only veggie, something that was labelled as chicken and various incarnations of swine. We had 4 veggie toppings on a large pan pizza. Olives, mixed peppers, sweet corn and mushrooms. The number of olives could be counted on one hand. I don't mean a handful, I mean there were 5. That's less than 1 olive per slice. There were about about a handful of mushrooms, although, whoevers hand they used couldn't have been legally employed. All in all, not a good experience, not going to go again, and I would never recommend them. The only way I would eat at a pizza hut again, is if it were some kind of works do, and someone else was paying the bill.

Flexibility to split our group of 5 to a 3 + 2 this meant that we were able to sit quickly - one of our group has a number of food intolerances and these were readily accommodated

It was my Birthday treat, PIZZA

Despite it being quite, service was slow. You have to order and pay on an app, not easy when you dont have good signal. The food was a good quality just more expensive than i would have expected. We were able to have take out boxes for the left iver food BUT they wont give you take out cups for the drink that you have paid for... The salad bar was very average, cheap coleslaw and the mayo tasted odd, not nasty just odd... Will seriously think twice about going here again.

Food was 10m late after other people a my table very rude waitress

Very poor quality food, the pizza was burnt and there was very little variety. The pasta was awful, tastes like it came out of a can, the softdrink dispenser made the drinks taste off, the buffet for 2 was £40 which I feel was £20 too expensive. Certainly won't be coming back.

When you can spend the best part of £10.00 on a fast food burger and chips the Pizza Hut buffet offers fantastic value, unlimited fresh pizza, salad, pasta, super dips, refillable drinks and as much ice cream as you can manage for £14.99. One mark down for ordering via phone, this was optional but you do feel obliged as to not be difficult.

Pizzas tasted ok. Vegetarian pizza when hot tasted better but edges were a bit hard. They had different options in salad as which one could explore. Service was good and place had enough seating.

Cost over £60 quid for 3 of us. For that we got 2 desserts, 2 large pizzas and 2 sides and 2 bottomless drinks. The pepsi fountain serves sugar free pepsi drinks only. For me this is a little pricey but we went here as a treat we don't tend to eat at pizza hut often and we won't be back in a hurry. The pizzas weren't anything particularly great and if I am being totally honest Chicago town pizzas done at home taste as good. Average meal but service from waitress was friendly.

We know the food is good and we've always had good service. The restaurants are family friendly and always welcoming.

Took too long preparing my food

Food was rubbish and pudding was burnt. Took so long to bring the food out that we left waiting for replacement pudding. Pizza had a very thin base and sides were cold and poor quality. Cost £50 and went away hungry.

Last time we were there, both pizzas were sad and disgusting as we're the other items. It's gibe very much downhill over the past years. Never again.

Great place great food and staff

Worst food ive had for a long time, sent pizza back because it was burnt, the waiter said they were having a mare in the kitchen, not my problem really, £69 for food for 3 of us, the manager gave me £20 back. Never going here again . Pizzahut at the mall u should b ashamed.

Our experience started well with a member of staff greeting us in a friendly welcoming way. We inquired about using our taste card (first time users) but felt unsure about the ordering system so politely asked for table service. From that point the mature member of staff that came over was rude, moody and seemed very put out by us. We found the whole experience with this waiting staff appalling and upsetting to the point I wanted to ask what on earth we had done to offend them. The salad bar was bland, not even a lettuce leaf in sight, limited choice but lots of jugs with thick pasty sauces. Our pizzas were overcooked - my husbands burnt with hardly any mozzarella. This is not what I remember from the old Pizza Hut days where cheese was plentiful and olives were included at the salad bar. I will, sadly never return to Pizza Hut after this experience. It is too much to ask for kindness and respect when your paying for a meal out…or even a half decent decent pizza for £15?

Very friendly staff and yummy food. Great value for money

All Good - Location of restaurant, availability of table with a view, efficiency and friendliness of team, the salad bar full choice and well presented, tidy clean area of drinks station.

No customer interaction at all with mobile ordering. At least 8 staff members for a half empty restaurant all more interested in their ear piece than smiling and asking if meals were OK. Several walked past our table empty handed to stand at the bar and chat without clearing tables for a long time. Took 15 minutes after ordering to bring glasses for drinks. Took 20 minutes to bring dessert for my daughter long after her friends had finished their ice cream. Some food was burnt, some undercooked. Some Salad bar items were past their best and soft and soggy. No atmosphere at all. Used to enioy coming here but seems to have gone downhill!

Pizza was nice but nothing to shout about. Probably next time try the pizza buffet, to try most. Salad bar again had all the basics and plenty of. I would go again but not in a hurry.

Standard Pizza hut... You know what you're getting here as you watch the world go by shopping beneath you!

Brilliant service overall . Plenty of team on the floor . Obviously managing a huge workload and peak trading but was so clearly well managed from the initial greet right through to food and drink service .. manager was really flexible with a dietry request that really stood out as fantastic service and made our whole experience.

It was not very nice ,service slow ,icecream station not very clean ,The toilets are the dirtiest ones I have ever seen in a restaurant.

My order was late, food stone cold… barely any ingredients on the pizza… total waste of £40. And apparently just eat can’t do anything about that… really?! I want a refund!!!

Great team working at Pizza Hut this afternoon, really friendly and attentive. Very happy with the food and service!

Ordering and paying by an app is so inpersonal. Pizza was greasy... all round very disappointing. Won't be stopping again

Staff were lovely and friendly. Bit too busy for me. Salad bar fresh and regularly topped up

First time trying Pizza Hut in the UK. Not disappointed. Everything run smoothly and our experience was positive. A bit on the pricey side for what it is, but we didn’t regret visiting.

Absolutely famished while shopping Saturday. I had to get something.. Nandos, QUEUE, wagamamas (Wouyld NEVER eat there) Cafe rouge QUEUE, Noodles QUEUE. Pizza HUt, NO QUEUE. was shown right in to a table for two. was asked to use an app Q code for access to menus. I just couldnt get it an dthe staff saw & offerred to take my order. Thank goodness for helpful staff! bought two buffet and drinks. £36. I really was very hungry, no breakfast and no carbs the day before. Stuffed myself I am not ashamed to say. four plates of pizza, horrible pasta in tinned tomatoe sauce, good potatoe salad and two bowls of nacho chips with jalepeno and blue cheese. I asked the staff for a chile beef pizza and it was ready in ten minutes. Lovely. thank you folks, you saved me from an actual collapse but I really did sleep that afernoon. We did notice that about 30 minutes afetr we had been sat people were being told there was a 30 minute wait for tables and as we left in was an hour wait. So go early!

The salad bar was OK. The Pizza was disappointing all tasted the same and the white pasta was tasteless. I would of complained but the poor manager was getting enough flack due to waiting times and a customer telling her she couldn't wait as she's diabetic !! All 4 of us said we would never return and much prefer a dominos.

Some of the best customer service I’ve ever received. Mia was amazing and understood we didn’t want to order online and took our order with pen and paper. The service was really quick and saw her multiple times assist other customers when she saw they were puzzled by the QR code scanning to order, she is the perfect role model for Pizza Hut and deserves recognition. She mentioned it was her last day so good luck Mia! I hope you take your amazing service with you. Only downside was we waited about 25 minutes to be seated :(

I rated this venue as one star because it wouldn't let me rate it 0 stars. I visited this venue with a lovely gentleman who has severe learning disabilities and is in a wheelchair. He lives in a care home and he doesn't have the mental capacity to spend his own money so only has access to cash. We got the lift up to pizza hut and walked past lots of people eating pizza to get to the desk where my companion was very excited to eat his pizza by this point. We were told they only take cash and he was turned away. It was devastating to see how upset he was. How people can be so mean and not make any allowances in this case is very sad. I'll avoid pizza hut always after this experience. Luckily Slim chicken's were much more accommodating and although he didn't get pizza he had a lovely chicken burger.

I don’t usually write reviews but I just had to. The food was great and the vegan cheese actually tasted like cheese! My non vegan friends even preferred the vegan pizza over the others. The hospitality was especially great. Our server Mia Saunders was amazing, she made sure we had everything we needed and helped us order since online was a bit difficult. She kept checking in on us and was so nice. Would 100% go again.

Toilets are smelly and dirty with some actually broken my son said the mens were bad as well. Restaurant floor needs a clean covered in hair and food. The young staff were blamed by management so train them! Salad had ran out and the ice cream you’ve gone for cheap ingredients it had melted by the time I got back to the table and it tasted nothing like ice cream. I spoke to a member of the staff who was lovely. She spoke to the manager who then couldn’t be bothered to come to our table but relayed her message back to her staff member. Definitely not worth the £17.99 for an adult