Based on 206 opinions finded in 1 websites
Based on 206 opinions finded in 1 websites
Opinions
Iftar was disgusting, the buffet was embarrassing. Went as a family of 8 and we all left hungry still. Terrible food!!!!
Sedra A . 2024-04-11
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I had my wedding in Beit El Zaytoun and the everything was absolutely amazing! The staff were so helpful and every few minutes they would come take a picture of me and my husband, for our memories. They even provided us with a wedding planner who usually organises wedding decorations for the restaurant and it all looked soooo beautiful and was such a day to remember. All of this would not have been possible without Nadine, the manager who helped made it such a beautiful day. She was always there to see if we needed anything and made sure every detail was met. Thank you everyone! x
Bodour A . 2023-11-28
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I have used Beit El Zaytoun to cater group lunches at work on several occasions, most recently on Monday 16th October, for a group of 21 people. They are always very helpful in providing advice concerning what to order, and in updating quotes when (as always happens) the numbers change. Delivery is promptly to time. We provide our own utensils (plates, cutlery etc) but this isn't an issue – I presume they won't provide these but I haven't asked. The most important thing is the food itself, which is well presented and always delicious; everyone in the group loves it! Considering the outstanding quality of the food, it's very good value too.
Departure46046695517 . 2023-10-19
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We went for brunch. The food was excellent, and there was plenty of it. The outdoor terrace was lovely to sit on. We'll definitely be coming back.
Seth J . 2023-08-26
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Bad service and extremely rude staff, never again, the staff wanted to check how much I will be spending to decide on what kind of table to put me on!!
KASSNIGHT . 2023-07-11
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Slow service and forget items Rude waiter who ignored multiple times Very loud over bearing music Will not return and suggest avoiding
jessoller . 2023-06-25
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Terrible rude and arrogant red head staff member just wanted people to Leave as soon as they finished food, asked for water four times and they could not be bothered - what a shame and extremely poor service don’t go
zum2011 . 2023-06-25
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Beware! Rude staff and zero customer service. Despite empty tables and only needing a table for 2 they asked us to wait outside the door and then never returned. When we asked the manager to seat us after a long wait he refused and said there was a "reservation" -( a lie ) only for us to see the other customers freely moving tables and empty tables yet again. If you're not a 5 foot 4 female with blonde hair and blue eyes it's probably best to avoid.
Doncoorleone . 2023-02-04
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We arrived on a cold Wednesday afternoon for a bite of lunch. The decor inside the restaurant is nice. Menu varied and we were spoilt for choice. We chose as starters Halloumi and Batata Harra (potatoes - totally delicious). We added a salad (Fattoush) which was equally delicious. Main course I chose Mixed Grill and my wife chose Kafta Meshwe. Excellent choices these did not let us down. Service is superb we did not have to wait long for food. Bathroom facilities very good and clean. Manager very friendly we were given some complimentary chocolates at the end. A memorable place to eat. A note that parking is restricted (weekdays parking) there is a car park directly at the back of the restaurant you will have to install the Ring Go app to pay but you do get an hour free.
Kam-Haider . 2022-12-15
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We arrived and they denied the reservation that had been made on line and for which I had received email confirmation. I had to show the email for them to offer a table. Then we were ignored for full 20 minutes even though the restaurant was not too busy to serve us at 7 pm. Food was reasonable. But it has to be said that service was atrocious. One got the feeling that you would get attention if you spoke Arabic or were an Arab. Most of the clientele were Middle Eastern in appearance. There was this stocky gentleman strutting about the restaurant, with no apparent function. He was wearing a beige overcoat indoors. Look carefully and you notice the handcuffs showing on the left side of his belt and on the right side, there was something else, a truncheon or other weapon perhaps. Better be on your best behaviour! There was also clearly an overt attempt to con! The Arabic-only-speaking waiter brought food that was definitely not ordered by us. And as the waiter knew only Arabic he seemed to say it was our order. And of course when the bill arrived we were charged for stuff that we had not ordered. Took the matter to the manager whose response was “ It must have been a mistake , but you ate it”. More likely to have been a deliberate “mistake” because otherwise someone else did not get the dish they had ordered. This was a case of twilight robbery. Of course we coughed up not wanting to create a scene, and besides, having had sight of ominous handcuffs…! The last straw that broke the camel’s back was when we asked if they would order us a taxi. That was refused point blank. No reason, no apology. Not going the extra mile. Customer service non-existent. Best stay clear if you’re not of Arab extraction.
Imliooper . 2022-11-28
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Excellent food, all plates are delicious even beans for breakfast are so tasty. The ambiance is lovely and cheerful You may stay for long time not just dining as there’s shisha too. The staff is friendly and there’s possible parking around
PrincessC31 . 2022-11-13
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Fantastic food and service! Friendly and welcoming staff, love the music, lovely atmosphere. Easy parking. Always recommended and a must visit when in town!
zainabj644 . 2022-09-28
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You can’t beat the location of this clean and attractive restaurant by the Grand Union Canal with its views and light and airy indoor space. The food is delicious and the fresh juices are refreshing and, well, very fresh. Even the milkshakes are very good and the desserts are light, exotic and a perfect ending to the meal. Be aware, however, that a large part of the restaurant has many hookah smokers during the dinner hours so it is smoky in this section. So ask for the non smoking area. Apparently, the indoor portion that allows all this smoking has large sections of windows that open so it is considered patio space. This fact is not obvious so make a point of asking!
Abater . 2022-08-18
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We had our dinner and ordered kaftte and Kabab It comes with roasted potatoes which was terrible probably cooked few days or at least one day before It was not eatable The kebabs was not value for money I don’t think will go there again
moha123 . 2022-06-23
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I'm going to give this place a second chance. I went tonight. I think there were some basics lacking (lacked seasoning on shawarma and houmous , no salad with shawarma and chips, over drenched salad with dressing, and no spoon with my coffee to add the sugar and pre packaged pitta bread). The baba ganoush was absolutely amazing and I could tell this was made with love! I loved the atmosphere and location and the staff were attentive and friendly. I really wanted to love the food. I'm hoping the chef was having an "off" night as it wasn't up to the standard I would expect. I go out a lot and have eaten at other Lebanese restaurants where the food is really well seasoned and moorish. I will go again and will hope it's better next time.
Munchmunchtime4lunch . 2022-05-25
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This is my 4th time visiting. Disappointed in the food on this occasion. Ordered the fattoush salad and it came with no pomegranate (which is something shown on all your photos). Meat In the mixed grill was dry. Humous was not tasty at all and we ordered the one with truffle oil (most expensive) and was tasteless. The potatoes were supposed to be with chilli and I couldn’t taste anything. It’s a lovely place, cakes are amazing, for some reason the quality of food and the seasoning of food is not the same. Need to take a little more time to make sure food is up to the standard if use to be.
Chrissyk888 . 2022-04-02
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Food was so disappointing this time - prices are much higher than other places so you expect better quality but this wasn’t the case and 2nd time now although the atmosphere and restaurant /shisha area is lovely it’s such a shame. We found the staff...
miss611 . 2022-02-26
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Rude arrogant staff who answer any request with sarcasm. Horrendously overpriced food that felt like a late night kebab shop quality. We were a large group and the tables were not cleared for at least an hour. Music so loud you cannot hear. Will not...
RS-power . 2022-02-06
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Scrumptious breakfast This is excellent place for Lebanese breakfast very yummy and fresh Absolutely enjoyed the different breads!
helping_hand18 . 2022-01-30
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Me & my friends absolutely Love this place. The Food is so delicious, staff are friendly & helpful. It’s My favourite restaurant. Live Music nights are Amazing. Definitely 5 Stars!!! 💫
610tulayc . 2021-12-19
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Loved their instagram posts.. was very thrilled to go try their food.. the food quality was really bad. Chicken shawarma was oily and not seasoned enough, the chips were soggy.. meat kubbah was ok. Shankleesh salad was not great and not fresh at all.. hummus...
sultana260 . 2021-12-18
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Taste: 10/10 Value for money: 7/10 Ambience: 8/10 Location : 7/10 Sustainability: 4/10 This is a massive restaurant that does food and shisha (aka hookah, water pipe) and sometimes live music too (although we didn't experience this on the day we went). As soon as...
MSQuirks . 2021-11-28
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The express lunch menu was excellent, not only for the tasty food but also the price. Huge portions took us by surprise because we ordered 3 meals for 2. Chicken shawarma with salad was delicious. The beef burger was good and our least favourite was...
tinkle_24 . 2021-11-02
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I’ve come here a few times and always had a really nice time. The service and shisha is always great and the food is delicious. Staff is super friendly and respectful and they’ve done a great job with the decoration! Recommend it
NikiMouseInTheHouse . 2021-10-06
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This is NOT a critic of the food as it’s delicious, it’s the take away sides. Previous orders placed for Baba Ganush, Chicken Shawarma wrap and Fattosh salad the restaurant would send some olives, pitta and baklava on the side which was amazing. Lately when...
AndyBstreet . 2021-10-04
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We beautiful place, great atmosphere I will come back for sure 🌹🌹🌹🌹🌹🌹🌹🌹🌹 Thank you so much for the best argila
Discover60553111657 . 2021-09-17
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The restaurant is pleasant and the staff friendly but the food was mediocre. The mains were really dry and expensive and the fries tasted stale...not thaf impressed!
Cosmopolitan570276 . 2021-09-11
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I have been there yesterday to celebrate my birthday with my husband and was expecting to blow out a candle as they have been informed , no one bothered to bring a candle they ignored my birthday. The worse is I have seen them celebrating...
528nabilas . 2021-07-28
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Marhaba and Ma Salama. Hello one and all. We decided to travel up a bit for some middle Eastern delicacies. We came across this quaint place. On arrival, there is a security person who request if you have a resevstion, to which i replied, 'No'....
MO008 . 2021-07-18
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I am giving this restaurant a two star not because of its food quality but poor conduct of their staff. It's a shame for a restaurant with such amazing ambience to have suffer because of the service and conduct of its staff. What happened was...
Masoomibh . 2021-07-14
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This place is situated next to a canal so you can have nice views and nice pictures. The service is friendly. We ordered lamb hummous this tasted really fresh and delicious, the pitta is in a packet and not warm. The hollumi comes in 4...
FareehaA . 2021-07-10
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Waited 40 mins for 2 takeaways. At £14 per portion the chicken cubes were dry, had no salad or grilled vegetables, no bread and lots of soggy chips. Small portions and way over priced. Considering there are so many places near by. This place is...
ninapanasyuk . 2021-06-26
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What an amazing discovery! Truly real Lebanese food. Please, don't miss the hummus and the halloumi - both were absolutely delicious. But the absolute star of the day was the Pistachio cake with ice cream! The atmosphere is great, many families and groups of friends...
AlbananaYElla . 2021-06-19
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Airy and light with a small water fountain and some tables overlooking the canal. We stumbled upon it on our walk along the canal and decided to have a Lebanese cafe which was authentic. We had a look at the menu which looked most promising...
tinkle_24 . 2021-06-04
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29/05/2021 The food was rubbish. The menu has nothing of classical middle eastern food. I took at the end a Lebanese burger, but McDonald is better. Frozen industrial meat, dry Tesco bun, frozen bag fried French fries, I expected home made mince meat and hand...
TrustTheFusy . 2021-05-29
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I was made to feel uncomfortable as I asked the waiter to explain some of the dishes , the set menu only had one word and it’s a Lebanese dish so if you’re not from there or don’t know allot about Arab dishes it was...
221sn . 2021-05-09
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This restaurant is so pretty with pretty soft colours which would look so good in the summer especially because it’s next to the canal. The food was great They had the most fluffiest crunchy falafel! The chicken maqloobah was so good! The waiters were so...
teethaddict . 2020-12-19
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I love Arabic food. However often at such restaurants, you get quantity but not quality. You know that you are not anywhere ordinary at Zaytoun when you dive into the hommos; slightly warm, silky and just the taste of chick peas and tahini- simply the...
ketan p . 2020-12-11
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The Atmosphere was simply peaceful and calm. Especially Salvatore he was absolutely amazing and Prompt. Thank you so much for a great afternoon and amazing food ☺️
suzan-661 . 2020-10-31
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Polite staff, amazing food, and great atmosphere. If you love Lebanese food this is by far the best I have had.
Chrissyk888 . 2020-10-11
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I would highly recommend their lamb kofta especially during lunch as they have a lunch offer which is a lot cheaper and their portion sizes are just right. It gets really busy sometimes and I think they are short staffed so service can be a...
Jadeyst1 . 2020-09-24
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A place to go to if you want to give a miss to alcohol and enjoy good lebanese food with juicy mocktails. Parking is not a problem on weekend , the place is adequately Covid conscious and is a popular Shisha joint too ! Seating...
sunakay . 2020-09-13
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Amazing food. Amazing service. Best shisha I’ve ever had! 10/10. Will come here again for more!!!!!!!
WesSawati . 2020-08-28
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Waited over 1 hr for food , poor service and no communication. Food was bland and needed spicing up with sauces
denimdynamo . 2020-08-11
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Good food, nice atmosphere but the service seriously needs to improve. The restaurant is situated in a great location along the canal with lovely views. The entertainment is always of great enjoyment which creates such a vibrant atmosphere. However, the place is very poorly managed...
Eat-Stay-Travel . 2020-08-10
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I just found my favourite Lebanese restaurant. Fantastic atmosphere and lovely flavoursome food. MAKLOUBIT BATENJAN *Must try* Thank me later.
Gentleman_Travels . 2020-08-04
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Beit al zaytoun is an amazing place and I would highly recommend it. I can’t fault them for anything! From customer service, quality of food and shisha down to the cleanliness everything is always great. It is a lovely place to enjoy the experience of...
ds_2020x . 2020-07-28
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Pretty good overall tbh, the shisha wasn’t harsh and they kept on checking on us, only thing is that they forgot my drink but they brought it after I reminded them. Pretty decor and good Arabic music too, overall would visit again.
Foodlover17632 . 2020-07-21
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Such a great tome with a great atmosphere we had an amazing time with lovely freinds. Will come back
falbatool . 2020-01-01
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Lovely atmosphere at this restaurant and shisha venue. We had already eaten elsewhere but had a delicious pistachio dessert cake and mint tea which hit the spot. Next time will indulge in a full meal.
shaheenak2019 . 2019-12-27
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I'm temping in Harlesden at present and there was one day, about a week back, where I didn't have time to bring my own lunch, so a colleague suggested this place, which was only a ten minute walk. Was shown to my table and despite...
Londongeezer222 . 2019-12-14
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I have never seen such bad service and rude staff anywhere, they almost chopped my finger off cleaning the table. They were nice until they discovered we weren’t Arabic and they only spoke to us in Arabic. It’s disgusting to see how racist people can...
Bluemisting . 2019-11-27
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I held my 30th birthday party at the restaurant for 40 guests. The price per person was reasonable, the venue was stunning, the customer service was absolutely fantastic and the staff went above and beyond in their service, offering us bits and pieces complementary. Everyone...
hajar z . 2019-11-24
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beit elzaytoun has the Best manager and vibe specially sami , love the place best lebanese food highly recommend it
rania s . 2019-11-23
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My favourite place, delicious food and great atmosphere, excellent service and the staff are very kind specially the manager sami , highhhhhhh recommend
Makloulou . 2019-11-22
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Delicious food, caring people, beautiful atmosphere, i really really love this place. You should come!!
Noura3155 . 2019-11-21
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Whenever I am in London, I come to Beit el Zaytoun almost everyday. Their food, service and music is amazing. A must visit!!
Khalilawgi . 2019-11-21
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This has been one of the best lunches I’ve had the pleasure of sharing with my two friends. The service was brilliant, the staff were very attentive. I actually suffer from 3 allergies (eggs, fish and nuts) and Sammy was kind enough to go through...
Haneefah A . 2019-11-18
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Amazing food and great service. Thank you to the kind guy who gave us the perfect seats in front of the lake
Saira M . 2019-11-17
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If you want to live the authentic Lebanese experience, visit Beit EL Zaytoun. Enjoy the succulent Lebanese shawarma whether you are into the lamb or chicken meat. In addition you could dip in to a variety of delicious homemade desserts, whilst listening to live Arabic...
mohamadalassadi . 2019-11-16
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I always book and come on weekends. It is the best place in terms of Lebanese food, shisha and service. Always special thanks to Sami. Also, they have fascinating view and they serve great breakfast too!
Trip329967 . 2019-11-16
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beyt elzeiton has the Best manager and vibe love the place yummiest lebanese food highly recommend it
Reesh_HR . 2019-11-16
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Lovely place with live music, the food is so good and high quality. Staff are so helpful and nice. If you want to try something special and different come to beit elzaytoun.
631yarak . 2019-11-16
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I visited Beit El Zaytoun and the service from Hani was outstanding! He did everything he could to ensure that we enjoyed our night. His customer service will definitely make us want to visit again. I highly recommend you visit!
hibaberjawi . 2019-11-15
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I visited this restaurant for a dinner with friends, Ambience was amazing Relaxing view Great service Concerning the food « c’était un délice » from the fattoush to the perfect ending: Knefe cheesecake, Basbousa, and Pistachio cake Highly recommend this place.
jeanmarcmina . 2019-11-05
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We came on Thursday night for the oud night. Thanks to this place I wasnt let down. The ambience, food, service was exquisite. My friends were reluctant visiting initially but are now looking forward to our next visit next weekend. Amazing place would highly recommend....
Khalil953 . 2019-11-04
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Excellent food , kind waiters , amazing view and great ambiance , favourite dish is kebbe bel labban favourite dessert ghazel al zaytoun and they have live music shisha is great
JAMIL165 . 2019-11-04
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Simply Beirut in London, amazing food amazing staff and the atmosphere is the best, i love the oud nights there
aliassi96 . 2019-11-04
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I’ve visited many “Lebanese” restaurants and none was as great as this one! Great hospitality and service. Delicious food. Great experience, I really recommend it.
shikry01 . 2019-11-04
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First time we been to this place and I am really amazed with the food and specially the service. We been served by Hani which he is really helpful and got a great custom service slills
RDAAadddd . 2019-11-01
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Great food, I would say best lebanese restaurant in town. Brilliant atmosphere . Food is amazing + seating and decorations are very cozy and comfy. Strongly recommend it. Staff are very friendly and helpful.
Bushra A . 2019-10-31
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The only place where you feel like Lebanon is brought to London. Whether you want to eat or smoke shisha, this place’s atmosphere is great. The food is delicious and the staff is friendly.
Amanda I . 2019-10-25
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Terrible We sat down on a cheap metal-framed sofa...food was bad as well very friendly staff but the restaurant was terrible as well
guyhollway . 2019-10-17
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We had a birthday party that we booked on a short notice, they were kind enough to accommodate us. We sat down on a cheap metal-framed sofa with torn plastic ribbons, as the food arrived, literary we had to sit on the edge of the...
Annbary . 2019-10-17
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I only visited once But I am sure I will visit again Great Lebanese food Very friendly staff I feel like I am at home in Lebanon Lovely outside seating by the river Fresh food Reasonable prices
antoinea401 . 2019-10-13
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Awesome venue, with live music over the weekend, went for tea & Lebanese cheese cake which was delicious .. nice traditional place
bonjournamaste . 2019-10-13
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Food is great ! Shisha is also great ! Have visited on weekends in the evening for food & shisha & also week day breakfast dates with the girls however ... service here is just isn’t great . Almost a sense of arrogance coming from...
miss611 . 2019-10-05
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Amazing place, great service and food. Special thanks to everyone and especially Sami❤️❤️ We had a great time coming from Birmingham, will definitely come back again!
Seaside726216 . 2019-10-04
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Amazing service, delicious food and very friendly staff and the shisha was great. The manager sami was especially friendly
Authman A . 2019-09-26
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Food was really very tasty, one of the best Lebanese restaurants I've been too. But the service was pretty poor. They forgot to put my order through so I ended up waiting for a very long time. I wasn't reimbursed or anything, and they even...
helena m . 2019-09-24
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Best dinner I have ever had . Good customer service, staff are adorable and full of personality plus . Best shisha in Town. Will definitely be back soon .
Nancy G . 2019-09-16
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I came here with friends on a Saturday night for dinner and shisha. The food was really amazing and initially the service was really letting things down because it was extremely slow, no real customer service just dump things on the table, no service with...
Eli142 . 2019-08-26
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We were family of 5. Enjoyed the Lebanese breakfast very much. Everything was fresh and tasty. Firas was very nice and pleasant , gave good explanations about the traditional food. Everything was really delicious. THANK YOU FIRAS. Very recommended restaurant!!
assafkush . 2019-08-04
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Amazing atmosphere, excellent Starbuzz shisha, recommend pink lemonade flavor. Service is excellent, have live singing in the evening as well. Perfect for food as well but highly suggest booking in advance as this place is busy almost everyday.
610haarisc . 2019-08-02
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I’m so glad I’ve come across this restaurant food and service was absolutely amazing. From start to finish everything was perfect!! We were greeted by manager Sami and seated by him, may I say Sami went above and beyond his service was flawless. We ordered...
Tripntreatsuk . 2019-07-31
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I went to have breakfast with a friend and my 2 Kids. It was wonderful did not expect that at all since it was hard to find a good place to have a decent breakfast. The food was to die for so we even ordered...
Samira B . 2019-07-29
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Visited on a Saturday evening wasn’t very busy when we arrived at 6pm. We were about a group of 10. Usually, 2.5 hours is enough time to eat/shisha. However, as service is very slow you need more time. I had to ask for ice four...
Susie_FY . 2019-07-26
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I went to Beit el zaytoun after coming across it by accident previously. It looked very nice and welcoming and I made a mental note to go there with a friend at a later date. I made a booking for Thursday evening at 730pm and...
BeingMe24-7 . 2019-07-23
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Went on a special day out with friends, who recommended this restaurant. Often difficult to find good Arabic food but this place was largely excellent. Arayes was very flavoursome and kibbeh also very tasty. Shish tawook was tasty if not a bit tough/overcooked. Staff were...
rakaana . 2019-07-15
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As always, perfect experience in Beit el zaytoun , amazing food , nice atmosphere, very nice stuff and thanks for the manger Sami and Ali Ayoub who always treat everyone well with respect, I LOVE this place, highly recommend
rania s . 2019-06-25
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This place is magical from food to view to service. I am in love with the restaurant it worth the distance you drive to it. Thank you for the warmth ,kindness and the delicious food you serve. Thank you Brit Elzaytoun
833mernaa . 2019-06-18
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Had my sisters birthday here, as it has a restaurant part and a shisha part at the back. We went for the grill platter option, which gives you meat and bread and some starters. But looking back, we may have been better off ordering bits...
MoTravelAndFood . 2019-05-23
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I visited today to eat. I called before coming and they said it should be fine as I get there the staff are not welcoming at all. I asked for the chicken salad to break my fast and he said you can only order from...
mobinataghi . 2019-05-15
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Very bad bad bad bad service we waited for over 20 minutes to place our order ,and the waiters just ignored and the restaurant was not very busy. so we have to leave with out eating.
zizof81 . 2019-04-22
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There are so many shisha places in Park Royal but this is far the best! The beautiful deco with the lovely view of the lake makes you feel like you are on holiday! Really great food! But by far much better than any other spot...
planetfoodinsta . 2019-04-21
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Quick lunch grub on a Saturday afternoon. You can’t go wrong with the food and price for dinning. Their only downfall is their service and the price they charge for a vip shisha area. If you want people to use it, it may be best...
halli_30 . 2019-04-17
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OMG!! Just wondered how on earth missed such wonderful place for so long . This place offers freshly backed food , located just next to Canal. On certain days, there is live music and ideal for hold private event. It's experience on its own because...
boldbeam . 2019-03-26
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Popped in for a take-away lunch. Plate of mix of chicken and lamb was very good and food and drink for GBP 8 was a good price.
Runar N . 2019-03-19
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A great location- very picturesque and spacious! Nice lighting Food is good and service is quick. :) they also gave us free dessert at the end which was also very nice of them!
QOmran . 2019-02-02
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Great fresh food made in a Lebanese style. Good service and nice interior. Wonderful evening out. The shisha bar is also nice but be aware they charge extra for that seating.
DXBINC . 2019-01-30
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4 Opinions
Used Awafi to cater for my party . The food and presentation were outstanding ! Jason and mark are the nicest to deal with and made my party special .