Beefeater west derby,liverpool in Liverpool

Great service from the staff as usual. Had the festive menu which was well cooked, hot and tasty. Thank you and will return

I was in the bar area last night when I witnessed a member of staff being unprofessional speaking badly on behalf of another colleague, she was very rude and abrupt towards this lovely young lady(I overheard the women’s name was Sarah) the young girl who she was being rude to was polite and showed impeccable service, we thought the comments made were unnecessary. On the other hand food was good hopefully when we return Sarah will of improved her manners.

I have been visiting the Stag and Rainbow regularly over the last few months while working away in Liverpool. I would like to say a big thank you to the staff which I have found to be consistently welcoming, accommodating and friendly - northern hospitality is definitely alive and well in Liverpool. The S & R usually has a lively, bustling atmosphere and the food is generally of a high standard and good value for money. What really makes this restaurant is the calibre of the staff, and this is what sets it apart from other similar places I have visited up and down the country. I have to give a big shoutout to Robyn in particular who has been brilliant, a real professional who obviously cares about looking after her customers - a rare thing these days. She is always super helpful and enthusiastic, even when under pressure and rushed off her feet. Nothing is ever too much trouble. She is a real credit to this establishment and I hope that the management recognise what a treasure they have. You’ve kept me coming back, so thanks again Robyn, it’s been a pleasure.

Been here a few times for a quick lunch with a friend. I don't live close but my friend does. Food typical for a beefeater not great but ok. This time I paid. After a couple of mins the waitress came back and said the payment had not gone through. Apart from tapping the machine with my card I wasn't given the machine. She asked me to do it again. I did before I looked at my account both payments were pending. She said the first would just be declined it happened regularly apparently. A man had refused to pay the day before she told me and had had to come back and pay. Nope both payments were paid so I paid for a very expensive lunch. I visited yesterday to try and get a refund told head office have to sort it and I'd get a phone call to tell me it was being repayed. I'm still waiting. I'm a pensioner just before Xmas not great. Wonder how many other people have been too busy to find out if they've paid twice if its a regular occurrence. Be wary if you pay by card.

10 / 10 para el servicio al cliente para Robyn que estaba corriendo alrededor, asegurándose de que todas las mesas se veían con una sonrisa en su cara, leyenda absoluta. Hiciste nuestra tarde, amable y lleno de conocimiento y la comida era increíble también, lleno de sabor y caliente cuando llegó a nuestra mesa. Experiencia total que no podía culpar. Volveré pronto xx

We come here regularly food is great, and always service with a smile, our waitress Gill is always a pleasure. Thank you xx

Lovely Food, Pleasant staff ! Sharon was Great ***** could not fault the food Steak was perfect, Quick Service, Mac & Cheese Lovely

Been coming here for our Breakfast for a few weeks now. The lovely lady Theresa is absolutely wonderful. Always gives us the best seat at the window! Gorgeous food and excellent service x

Lovely Sunday Roast as usual. Robyn was our server and she was great. Everyone very friendly and the food was really good.

Came in for Sunday lunch and it was delicious as usual. We were served by Sharon who very attentive as usual and made us feel completely at home. The rest of the staff are always friendly and nothing is too much trouble for them.

Lovely food and service by Robyn was fantastic 👌, been a few times now and same every time lovely food. Will be back again soon

The staff were very good, nothing was too much trouble for Robyn and the team, the food was delicious, fresh and hot, our orders were all correct lovely afternoon

Robyn our waitress was really welcoming, courteous and proficient. We only wanted a quick bite so from the lunchtime menu I ordered the steak, chips and egg (£8) and my wife had the vegetarian lasagne - both of which were really good. Along with 2 x glasses of sauvignon, 2 x diet cokes and a dessert the whole bill came to just under £40.00. Would recommend on service, food and value.

Fab food and great service off ROBYN and the man who was on his first day at work. Nice atmosphere also and servers at the bar were great one called BEN Thank you

Another fantastic breakfast here. All staff are friendly and helpful. Paula goes one step further to make sure I get my bacon done how I like it, well done. I will be returning soon.

Good atmosphere, great offers and fab service from Sharon! Used a 241 offer on mains and cocktails were 2 for £12. Food was served quickly and really tasty!

We are regulars for all you can eat breakfast. We served today by Chef Lorraine and her fried eggs are amazing. Very friendly staff who are very friendly and we were served today by Teresa who is quick to clear away tables and offer any help we might need. Teresa is a lovely lady and very good at her job. Jade is the Duty Manager working today and she is very friendly lady. I wouldn’t come anywhere else for a breakfast. They have a good selection of hot and cold food and drinks. We also come on Boxing Day for a three course meal and the food and service we receive is always five stars.

Great eggs and mushrooms today. Teresa and jade were super nice Best value breakfast in Liverpool. Will definitely will come back

Food was excellant. Our waitress Robyn was very attentive ,friendly and did a fabulous job and nothing was too much for her. She was a breathe of fresh air. The food was hot and well presented

Had a lovely family meal this month at the Stag with my wife and kids. We go most weeks to be honest. Food is delicious and we always get great service. We were served by Lyndon the other night and he was lovely with the kids. Sorted our boys out with some stickers, toys and bubbles for eating all their dinner. Thanks Lyndon.

Another lovely experience at the Stag and Rainbow. Love it here. Food and staff are always brilliant. Carol and Robyn always give great customer service and make us feel so welcome.

Was attended to by Carol and Robyn who were attentive and helpful even though they were so busy. They made our experience a pleasant one.

We had a lovely family lunch for my sister's birthday. As ever, the meal was delicious, all four of us thoroughly enjoyed the main and dessert. The service, as usual, was impeccable, in particular Robyn was so friendly and attentive to all our needs. Thanks for a great day .

Visited on the 12th feb for a last minute family lunch, didn’t have one bad word to say! Food was delicious! The mocktails are a must if driving so you don’t feel left out!! Served with a smile from start to finish by Carol and Robyn who smashed it! Even got me signed up for a rewards card, nothing was too much will 100% be back!

Despite being very busy, Robyn and Carol were so lovely and helpful and couldn't do enough to ensure we had a wonderful evening!

Lovely meal at the Stag & Rainbow Beefeater this evening. A very attentive waitress called Jean served me. What a lovely Lady. Thankyou for your great customer service

Me and my husband’s go here on a regular basis. The service is outstanding and the food is delicious. Big shout out to Carol and Robyn whom never fail to look after us and make our visit exceptional.

Had a really nice family meal at this place on Sunday ,the staff very pleasant service fabulous and a special mention to Sharon who waited on us we will be returning next week for more fabulous food

1st time my daughter and l have been here for a long time. Thoroughly enjoyed. Staff were helpful and friendly. My daughter had the vegetarian skewer while l chose 3 items from the starter menu. Served quickly and very well presented. Tasted good too. Won't leave it so long to come again.

Went with my granddaughter for a nice Sunday Roast and we were served by Robyn who was very helpful and attentive, even though the restaurant was really busy she always checked to see if we were ok

Great place to go staff are amazing value for money always here, food is great for tea . Carol always welcoming and Megan and Lucy

Excellent service from megan very friendly fantastic bar staff always welcoming ,would recommend for a meal.or just a drink

Regular at the stag and rainbow best barmasids and lovely atmosphere for birthday meals an family meals food is always lovely

Great local pub / restaurant, staff couldn’t enough for you , would 💯 recommend a visit, friendly staff clean toilets and bar our waitress was called Sharon , a pleasure would ask for her again next time , great place for kids also Really impressed...

Excellent food and good service as usual. It’s quite reasonably priced too. Sharon and all the staff are a credit, they make the whole experience what it is.

We have been coming here for years staff are fantastic always really helpful and nothing is 2much food is always lovely and reasonably priced which is why we always come back its my sons favourite place to go for breakfast

When asked where I want to go for breakfast, I always say my local Beef eater, nice and clean, full fry up with extras. Been a regular here for a while. The front of house staff are great, especially Carol.

Come here once a month for a Sunday breakfast, book a table night before never an issue, food is always better than for the price, great value. All staff are great. Carol is always friendly and stands out.

Food very tasty. Paticularly friendly and helpful staff especially sharon. Always working hard to give you the best service

Absolutely amazing breakfasts , I go every single weekend with my boys and the staf are the best in there always smiling and always helpful , its spotless and always clean , the staff are amazing and the food is the best ......I wont go...

Lovely place very nice welcoming staff we was extremely impressed with all of them Sharon was very helpful and fun to talk to

Brilliant service. Sharon made us very welcome and was very helpful and attentive if we needed assistance. Excellent .

We stayed for the weekend at the premier inn and we had breakfast here. we were made to feel very welcome and the staff were very friendly especially Sharon who kept making sure we were okay and always had a giggle with us. All staff...

Great staff, great food, excellent prices. Always looked after by Sharon and all the team. Cannot recommend enough, must try.

Food is great, steaks are delicious and service staff are brilliant. What lets it down is the way it’s ran. Booked a table but on arrival was advised by Sarah the system had messed up and all they could offer us was bar food. Same...

Not visited here for few years now but used to enjoy breakfast here & sometimes I've had steaks for dinner with my family. My wife & children visited with their partners for dinner Sunday 23rd Jan. All I can say after my wife & daughters...

Came with my son for our usual Sunday lunch time visit. We love eating here as the food is good quality and reasonably priced. The whole experience is rounded off by a great ambiance and really friendly and knowledgeable staff especially Sharon who usually looks...

Started off by getting the friendliest greeting by our waitress lucy who showed us to our table and was our waitress throughout the whole experience was well mannered and patient with all our food and drink orders she was quick with ours drinks and the...

By far the WORST food I’ve ever been served in my whole life. A rib eye steak charcoaled - literal acrid black burnt charcoal I put a mouthful in my mouth - it was like an ash pan from a fire. Burnt with no movement...

This was the worst meal I have had,both my steak and wife’s chicken can bast be described as nuked. In fairness to the place the staff seemed embarrassed when they brought the food out and explained the chef finished at 9 pm . Reading between...

Was just a flying visit to the hotel, a special A special thankyou to Sharon W for looking after us so well. Will definitely back!

Robyn service was 100%, nothing was to much trouble. My little girl had the 3 course meal and ate every single bit, the beef and ale pie was piping hot and delicious, and the crispy burger my partner had said it was the best burger...

Excellent service from Megan Mc made the best cocktail I have ever tasted. Food was ok for the price. But experience overall was excellent due to Megan’s service.

A venue to avoid. A very disappointing dining experience. I won't be returning. They seem to have a problem understanding a simple order for food. I was speaking clear English, not a foreign tongue. I clearly ordered from their Value Lunch Menu a Chargrilled Chicken...

Absolutely disgusting need to train chefs in cooking steaks. Worst ever meal staff lovely very attentive but that does not justify meal.

Staff friendly and helpful. They took our order very quickly. Service was very quick, we had our drinks and food within ten minutes. Food was delicious, lovely and hot. The only trouble was that there wasn’t very much of it. Only about 5 chips, and...

Little boys birthday celebration, looked after extremely well, lovely friendly staff who couldn’t do enough for us, even presented my son with a little birthday gift and also his elder sister so she wouldn’t feel left out . Thank you

Stayed at Premier Inn next door as we've been doing for the last 18 months for 1-2 times a month. If the staff read this they'll know who we are as I always ask for there to be plenty of doom bar on tap. &...

Stay at the Premier Inn West Derby quite often and take breakfast /dinner in the Stag and Rainbow next door. Food is what you would expect from a “pub restaurant” and breakfast is always good quality and efficient, friendly service. Has dinner there this evening...

Unfortunately we had to wait about 45 minutes between each course as there didn’t seem to be enough staff to meet demand. Immediately after dessert they needed our table so we were rushed to finish. We really felt for Meg, our server today; she was...

I recently came here for a get together with friend. The two staff members Sharon, Sarah and another lady were awesome, chatty, friendly nothing was too much trouble. Excellent However on returning home I thought I had left my sunglasses there. I rang thinking I...

Absolutely the worst roast dinner I have had. Picked from Christmas menu. Turkey dinner with all the trimmings It tasted like the Turkey was from a packet . 3 tiny roast potatoes like frozen ones which were like rocks. Burnt parsnips rock hard carrots and peas. No Yorkshire pudding or stuffing and gravy was cold.

Always have a warm welcome from all the staff especially Carol who always goes the extra mile, food is good too.

Fabulous meal well looked after from are waitress Carol lovely starters and gorgeous meal definitely go back highly recommended

Visited for lunch with family one of the members was wheelchair bound and hadn't been out for 18 months so we're little apprehensive but we had no need to be on arrival staff so welcoming and nothing was too much trouble complete service package was excellent and food very good staff a credit to company

Lovely atmosphere attentive friendly staff great experience - food great and very fair prices - an overall pleasant experience

Food was excellent, service was excellent thank you Robyn for looking after us. Great atmosphere, will definitely go again.

The food was good, if not a bit expensive for the quality. However the staff were all exceptional and really made our afternoon. Especially Robyn!

Went with friend to have Sunday roast we decided on the sharing platter have to say it was the nicest roast Iv had. Plenty of it loads of meat enough for three adults not just two. We were served by a lovely lady who talked to us made us feel welcome looked after us really lovely experience. We finished it off with a churro sundae The surroundings were lovely exceptional clean and welcoming will definitely be back with family and friends an have recommended it to my family an friends all round lovely experience.

Nice meal with our grandson earlier tonight. Looked after by Annie who was great. I had the chicken and ribs and it was really nice. Hubby had the pie which he also enjoyed. Decent 3 course childens menu and our grandson polished off steak and chips. Decent food in nice surroundings and looked after by friendly staff - what more can you ask for!

This place is like our second home, we love it here. Have always meant to leave a review but when we went yesterday Robyn who is always amazing went out of her way for our little boy. He was delighted with his dinosaur activity book as a reward for eating some of his veggie sticks 😂. Service from all the ladies is brilliant, see you again soon.

Tasty food, banging steak! excellent service, shout out for Ethan who served & Anthony who served fab cocktails. Always had good atmosphere, staff are attentive & friendly. Highly recommend

The atmosphere was chilled the food was lovely and didn’t feel like you were rushed between courses the staff was lovely and our server Robyn was great very efficient and welcoming and nothing was too much trouble

I would like to praise Ant and Laura the bar staff in the Stag and rainbow. A young man was standing next to my husband who's deaf and kicked off as he was next in the queue I apologised but he was foul-mouthed so I gave him a taste of his medicine. I apologised to Ant who served my husband and let the yob carry on. When we sat down Laura passed a note to apologise and try not let the incident upset your evening. Well done the two of you it just just shows people care. And this was are first meal out due to my husband breaking his leg badly and losing his hearing so we thought we celebrate are 44 anniversary at the beefeater. Thanks again Ant and Laura we did enjoy are meal.

Service has gone downhill here! Still sat here tonight writing this review. They sent my gammon out very undercooked but burnt? Grill obviously wayyyyy too high! Sent it back for it to come back out even more burnt and still undercooked, with a piece of it missing🤣 think the chef ate some haha but they let the sides go cold. Even though they messed up they didn’t bother to redo the side order so the full meal was hot? My boyfriend and I frequently attend here and that will no longer be the case. They’ve also made portions smaller but more expensive! 1/10

Everything about the meal was very good and both steaks were perfectly cooked. Great value and Robyn really looked after us. Would definitely recommend.

Good food, great service, our waitress Carol was excellent, professional and friendly. Atmosphere was very good, very busy restaurant but all the staff worked fast and efficiently. Would definitely recommend. Apple pie delicious!

We stayed at the Premier Inn next door for a couple of days, and came here for breakfast and dinner. We couldn't fault a single thing. The staff were friendly and really hard working, constantly cleaning and checking on people, the food was fantastic, (the...

Took my mum for Sunday lunch had a code for money off other wise wouldn’t go . Ordered 2 roast lamb chicken I wanted my lamb rare got coke refil mum water . Waited ages for service drinks not girls fault . Food arrived roast...

Really friendly staff speedy service Good food We had the Full English cooked breakfast which was lovely Nice atmosphere

we had an early dinner and the food was faultless and the staff were even more so, friendly, warm and lovely. One lady in particular but everyone was great, thanks for your service Sharon W, proper scouser😇

Very friendly staff, very attentive and good food. Everything arrived in a timely manner and good portion sizes. The place was clean and tidy. A go to place for a quick bite to eat with very friendly staff.

We had a meal deal with the adjacent Premier Inn. It was very busy when we went into dinner but our waitress was friendly and helpful. The wait for food was quite long, about 40 minutes. The food was pleasant although a few items weren't...

We live local and wanted to try a new place to go out as a family for food instead of our usual places. The food and service was fantastic. Sharon w our server was so lovely and made us feel very welcome and thank you...

Superb staff and delicious food. I can honestly say that we thoroughly enjoyed everything about the evening and wouldn’t hesitate to pop in again if we were in the area.

Lovely food great team will definitely be back! Very busy team work hard would make sure you book but lovely place!!!!!!

Just had another amazing Sunday lunch at the Stag and Rainbow. The food was excellent as usual and the friendly staff complete the whole eating out experience. Many thanks to them all including the chefs, the waiting on staff and especially Sharon W.

Carol was lovely excellent service nothing was to much trouble for her sort out are problem with are meal always with a smile on face wot a lovely person to have working for your company

Bland food poorly presented with long wait Waitress was fantastic but unfortunately under too much pressure Have been coming here for some time but it has been getting worse for some time Will not be returning

Went today and the food was freezing cold and a member of staff gave my mum a cup of water that tasted like washing up liquid and said what do u want me to do as it is straight out of the tap all my...

Have always liked the Stag and Rainbow but haven’t visited for a few years, came by yesterday for a birthday meal, and it was absolutely lovely! My mum has a diary intolerance, and she provided with all the relevant information, the menu was fantastic and...

Really cosy little pub. Prices are reasonable. It was busy, but got served fast. Young man called Ben served me for most of the evening. He remembered my order and was super friendly. I'll definitely go again with my gang of girlie's, fab customer service...

My breakfast this morning was much better than the average breakfast you get at this sort of establishment. I don’t usually have a cooked breakfast but it looked so nice… and it was! The staff were very welcoming and friendly and despite it being busy...

Ordered a lamb roast my husband beef and ale pie, the description of lamb rump was cooked pink this could not be far from the truth. The lamb was burnt the parsnip inedible as burnt, tenderstem broccoli had stem no head, husband says his pie...

Had a lovely meal for two in the stag last night and looked after by the best waitress Sharon who manages to look after all her tables and you still never wait long for your drinks order or your food she is probably the best...

The meal was lovely but looking out the window in the restaurant there was two big Rats running around put me off

Food was amazing , staff were amazing Was greeted politely and was made to feel welcome by two young girls , Megan and Lucy. Service was exceptional even though staff were run off their feet. The manager was so bubbly and always smiling and apologised...

Food was spot on. Filled you up for the whole day. Staff were brilliant. Helpful and always smiling. Credit to the organisation. Especially Karen & Sahara

Great service from Courtney! Despite not usually working here (regular staff on night out), service was smooth. Food was very tasty and good value for money.

Great food, Courtney was incredible in every way, I would definatly recommend, she knows how to please! X