Beefeater Longbridge in Birmingham

Very good service and good range of food. My rare steak was a good rare, which can be rare in itself! Special shout out to the red-haired guy on the bar, sorry I don't know your name. Top customer service, the phrase "above and beyond" was invented for you. Thanks very much and hope to see you same time next year!

Nice place, staff have good food recommendations, and were really engaging and attentive. Festive menu was delicious.

Popped in for lunch, with their specials of £12.99p for two mains. Shown straight to a table, and although there only seemed to be one waitress on, she was quick and efficient. Food was prompt and tasted really good. Great value!

Been staying in the Premier inn connected to this Beefeater and have to say it was fantastic. The staff are lovely. Charlotte and her team are superb. Food was very tasty.

Service was appalling, took nearly an hour to get our food after taking the order and made to feel it was our own fault for ordering a well done fillet as they take longer to cook. Vegetables, mushroom and tomato came out cold, and by cold I would say straight from the fridge, and these took another 10 mi utes to replace with some Luke warm ones, and to top it off the waitress said they originals were still warm, making us out to be liars. The fillet steak had gristle running through it, not a good cut at all. Been to may beefeaters, and have had plenty of good meals, however this one has left a bitter taste, didn’t even get an apology or offer of discount on the meal. Would not recommend and will never return

Food choice and quality was great, value for money equally amazing and the restaurant had a good atmosphere. Big thanks to Abbie H for outstanding service. ⭐️

Longbridge team Thankyou.Lovely meal .Lovely service .I have my very own gluten free menu .Great choice of food .Husband had vegan burger and chips .I opted for a gf stacker burger with triple cooked chips .Wow was so happy to have a brioche gf bun .Cooked to perfection.To go to a restaurant and have a gluten free menu and for the staff to know what you are talking about is extremely amazing for me .Shall defo go back .Thankyou again .😄

We visited as a family on Saturday 16th September and although it was super busy we were looked after really well by Kristel especially. The kids really enjoyed it too which made us enjoy everything even more. Next time we are in the area we’ll definitely stop by again.

Lovely lunch made better by server Kristel, fantastic customer service. Nice and local and will be back soon!

Waited 35 minutes to get served for breakfast and when it came it was missing part of the order. The staff look like they are really trying but I had the continental and then had to wait for my wife to finish because of the delay

Fantastic service food was great staff could not do enough to make sure our evening was perfect. Staff really friendly could not do enough to help

Went into the Beefeater today as my son had just come home from Holiday and wanted to enjoy a nice meal for Lunch. It was relatively quiet, and we got a seat and the lady that took our order took our order without notes, I asked for a medium rare fillet steak and my son wanted haddock. My son received his meal and really enjoyed it. I received a well-done steak, I do not enjoy well-done. My problem is that my son is Autistic and me calling someone over to complain about the food makes him really uncomfortable to the point he won’t eat, so I continued with the rest of my meal and waited for our serve to return to the table. She did return to the 2 tables next to us to check everything was ok but excluded us, I felt this was very rude. Once my son had finished we waited to order a pudding but not one came to us. We decided to leave and when I went over to collect the bill I was not once asked whether everything’s was ok. I felt that the service was extremely poor and it felt personal as others seemed to receive a great service. I expected more from a Beefeater.

Came here for dinner on Tuesday evening and what a hidden gem. Service was excellent and food was better than I expected after looking at some of the reviews! Will definitely be back soon!

We visited Longbridge Beefeater for A late lunch for a birthday Celebration. Although they were incredibly short staffed and it was only Chelsea who we’ve had serve us plenty of times before, we just want to say Thank you, and you’re doing an amazing job! Not only was we shocked about how good her memory was, how she managed and dealt with a high volume, with many duties to carry out. She smashed it! We will be returning, and will see you very soon. Thanks again Chelsea, for making it yet again an other lovely experience.

Despite a notice on the door saying due to staff issues no food was being served between 3 and 6pm we decided to wait the hour and a half and have a drink while we waited. Billy served us and was very apologetic about the food and gave excellent customer service. Just after 6pm the food came out and was lovely. Would highly recommend this pub and we will be back soon. Credit due to Billy, you are doing a fab job, I have been in pub trade for 15 yrs and would love to have had a Billy work for me, creme de la creme!!!!

We visited this morning at 10am to see if we could get breakfast and the waitress told us they were only taking bookings because of a problem with one of the ovens. I went outside and booked a table on my phone and went back...

First visit since the change of manager here. Thankfully, all back to normal! Greeted and served by the ever efficient Krystal, food and drinks order taken quickly and delivered to the table within 15 minutes. Lunchtime menu has recently changed to 2 mains for £12.99,...

Having travelled from South wales to meet family we decided to have food here. I'm so very glad we did. Despite having problems with the fire alarms, which then resulted in the gas shutting off, the service and food were top notch. Even the family...

Went here as a last minute decision with my husband. We were greeted with a smile and seated straight away. Our waitress Abbie was polite, attentive and engaging! Nothing was too much trouble and smiled throughout service even though she appeared busy with the restaurant...

Me and my close family visited longbridge as we have family in the area. We booked a table last minute at the Beefeater as we’ve had enjoyable experiences before. We ordered off of the evening set menu, which is great value for money. Our waitress...

I had the pleasure of eating here last night and just wanted to share the experience. First of all the food was amazing, and I cannot recommend the BBQ chicken stack meal enough! But better than the food was the service. Abby looked after myself,...

We were served by Billy and Chelsea - they provide an excellent service! Both very polite with great attitude. Food was lovely - you know what you expect from Beefeater as an restaurant chain!

As I only eat beef eggs butter and have a seed oil allergy the waitress was so accommodating and no stress and even chef was awesome cooked two blu steaks awesome we where left alone no stress I seldomly go out due to the bad...

We were staying at the Premier Inn overnight so took breakfast at the Beefeater as we have done at others, but this was by far the worst we have experienced. First up my wife who is coeliac asked for gluten free menu, said the chart...

Excellent food and service, thank you Beefeater! To start the evening I went next door to a hungry horse pub Cambridge but end up walking out after no service at all, very poor. Luckily I came here to Beefeater. Had my drink brought within seconds,...

Excellent service from all the staff. Food always hot and consistently good. Staff very warm and friendly with special thanks to stand in manager Tammy to the chef’s and of course Kiah who waited our table. Also to the bar person for expertly made cocktails....

We stop here to break up our journey from Carlisle to Dorset. The food is great and very reasonably priced, kids meal deal £5.99 for 3 courses. Far better than a service station stop and only 5 minutes from M5 junction 4. There is a...

My partner and I arrived on Monday 3 April at 18h15 to the restaurant not even 1 third full. We were turned away because we had not made a reservation and were told that as the restaurant only had 1 chef that night and also...

We ordered the Sunday lunch and found it quite cold in there. The food came quite quickly but noticed items were missing so the waitress went off to get the missing items. Paper at the bottom of the meal so with gravy on it it...

I wasn’t going to leave a review of my visit in February but feel the need to warn others. Staff are shocking, downright rude and clearly shouldn’t be in a customer service role, food is appalling, cold, items unavailable and the food when it eventually...

I recently visited as part of a table booked for a party of "22".......we had dined here previously pre covid and had a lovely time. We were all seated well before our booking. The lady who took our orders was actually lovely and I have...

Food lovely. Customer service not so good. Waited 5 minutes to be seated so i went to the bar to ve seated instead. Waited for someone to serve me a drink and pay the bill

I’m a frequent visitor to beefeaters and see a lot of complaints on Tripadvisor but isn’t that what a lot of people do leave vile reviews (I’d you got nothing nice to say ) and I for one try to live like this. Anyway on...

Me and my family stayed in the premier inn for 2 nights. Both nights, we came down for dinner and all I can say is wow. The staff were amazing, and done everything they could to ensure that we had a lovely meal. We even...

28th February 2023 Found this place a total waste of time. Prebooked family birthday celebration meal for 18/19 people at 6.30pm as youngster needed school next day, and some had to be up early for work. All in place promptly, but they took about 25-30...

Booked Sunday lunch at 2pm. Restaurant was empty which was surprising to us for a Sunday afternoon. Not a good start to the meal as the Carling my other half ordered tasted like washing up water. Which had to be replaced. As for the meals...

Had a table booked we arrived at 4.15. We were seated and given menus. Wasn’t asked if we wanted a drink until 4.50. We ordered drinks and food at the same time as we had waited that long. We waited over an hour and a...

I was taken care by Kiah Taroni i believe, wonderful girl!, brilliant woman, definitely would come again for our business mini dinners!, Keep it up hun! she’s a superstar!🥰

We came here tonight, Saturday 25th February as a family of 5 for my birthday. We arrived 30 mins before our scheduled booking which was 7pm and was told that our table wasnt ready, which is fair enough and we were happy to wait. We...

Don't even bother with breakfast here, if staying at the neighbouring Premier Inn. 2 domestic toasters, only 1 working and very slowly, with long queues. Only 1 coffee machine, which kept running out .... another queue. Everyone having to ask for plates, cups etc., waiting...

The service was so slow it was untrue, when the food came out it was cold, how can have toast that is freezing cold from a toaster that wasn’t fit to to use.

Until now, we have been regular customers here but until there is a change of incumbent (or should that be incompetent?) management, we will not be visiting again! The current manager should find a career where there is no interaction with the public, as she...

My daughter’s meal arrived with two significant ingredients absent from her burger. If this was a less than £10 takeaway it may be more acceptable but it is£14.99 which is enough to pay for a burger. They resolved but it took quite a while by...

As always at Beefeater Longbridge warm welcome by staff - nothing was too much trouble for them to make our meal really enjoyable, Thank you. Meal was brilliant - cooked really well unlike some other chain pubs in area. Veggie Cannelloni was very tasty with...

Our 1st time visit to Beefeater Longbridge and it will certainly be our last! Terrible service, long waiting times (1 hour 15 mins) for mains courses only. When the food arrived, the presentation was shoddy and my medium rare steak was very well done. Not...

Went for a birthday meal, very quiet but still had to wait over an hour for our food, one guest had wrong meal bought to table, she would have eaten it to save waiting again but it was a very dried up roast dinner which...

My friend and myself went to restaurant and decided on Christmas roast. The meals arrived and we didn't even attempt to eat them. We called waitress and asked for them to be removed. We actually heard her say "I told you" when she returned the...

Nearly empty, left standing at desk. No acknowledgment from staff and no eye contact. Servers walked passed us several times , in the end we just left and took our business elsewhere.

Booked a table to have breakfast on Christmas eve. Arrived a little early but was told by the waitress that was fine only to watch them give a less than cursory wipe of a table and lay some cutlery. We said we were waiting for...

Nice friendly staff and not too busy on a Tuesday night. Food is OK, nothing great, the plates of food look very different from the pictures on the menu. Steak was good, but salmon on the cobb salad was very much overcooked. We went to...

From start to finish it was horrendous, waited 2 hours for our meal of which they forgot mine they said they would of cooked me another one but this was already 10.15 pm bearing in mind our meal was booked in for 7.15pm. Will never...

Zero stars if I could! What a complete and utter abominatiom- avoid like the plague! We will never come back to this establishment again. What a complete and utter disgrace! I am so angry that we waited over an hour for our food and then...

Well that was our Christmas meal ruined. We wont be returning to The Beefeater in Longbridge again. Nearly an hour for our starters which was lovely and another 40 mins for our mains. Food arrived luke warm carrots that were uncooked (we are not talking...

If I could give this place zero stars I would, we booked a table for our mother's 80th birthday for 8pm, we got to eat at 10.30, from start to finish this place was an absolute shambles. I wouldn't mind but we gave our orders...

My wife treated me to lunch at one of our regular haunts. I also had a free birthday meal voucher! Thanks Beefeater. My wife booked but there was plenty of room, service was good, and meals were promptly served, and very enjoyable. A much better...

Before we'd even ordered we were warned that the restaurant was short staffed. Fair enough, manage our expectations. But that's no excuse for the entire lack of service we ended up receiving. Food took over an hour to arrive, no offer of additional drinks during...

The servers was rude and came across as if they did not care. We sat in a booth right next to the front desk, staff had their kids on the booth next to us. We waited 20 minutes to order and in that time we...

I am really sorry to be writing this review but it really was a poor show from start to finish. We arrived and was promptly seated after pre booking our table and what with it being a Sunday serving roast dinners thought this was a...

We went for Christmas lunch with a large group of 31 people on Friday 25th November. We arrived early to be greeted warmly and after a little while taken to our tables. We soon learnt that there were major staffing problems due to illness and...

Absolutely awful - won’t return! Service was very slow (1hr wait from ordering with no pre warning of this - and restaurant was very empty) I ordered the vegan sloppy Joe. Burger arrived - there was nothing sloppy Joe about it! None of the chilli...

I frequently visit this restaurant and am always catered to as the staff provide a swift service. in particular I would like to mention Billy, as I often feel he’s running the place! He is very knowledgeable, behind the bar, and offers nothing less than...

Came as a family and had drinks and food. We sat down to our table at 19:15 and did not get our main until 21:25. The restaurant was not busy, when my surf and turf came out, my steak which should have been medium rare,...

Had a pre booked table and still waited 20 minutes for any service. When the food turned up after waiting for one hour it was cold and uneadable. We complained and was offered a complimentary drink. Told them this was unacceptable. I have not taped...

This wad one of the worst meals I have had for as long as I can remember. We were kept waiting for the meal we had to remind staff to bring us our drinks. In addition I was disgusted with the Cheesy Grilled Mushrooms as...

Went for a family sunday meal told only one meat available for the roasts which was disappointing but happy to stay and order something else wish we never bothered over priced poor food Service ok but took over an hour and it wasnt even busy...

Brilliant steak quality and amazing service from Hannah! Had a great chat and the experience overall was great, top notch :)

Visited with family during a steady Sunday afternoon. Hannah the waitress was very accommodation and polite. Food orders taken quickly and food quality was excellent. Would recommend and return.

Dirty, poor service, tasteless poorly cooked food - need I say more? An experience I do not wish to repeat and a complete waste of hard-earned money.

My husband & I walked into the Beefeater around 6:00 pm with no reservation The restaurant was busy but I could see some free tables The hostess asked if we had a reservation then immediately said We’re fully booked I asked if that was all...

No soap in the ladies toilets couldn't properly wash my hands. Not what I would expect after covid which hasn't gone away

Absolutely horrible. Restaurant was empty but still had to wait an hour and half for food to arrive. Staff didn’t bother to ask for drink orders in this time so ended up going to the bar. Wasn’t told Sunday roasts were on until we’d sat...

After having sent our daughter off to uni we stayed nearby at the Premier Inn. Decided to have a drink here before we had dinner with friends. Sombre, quiet atmosphere in there that evening on the eve of the Queen's funeral day. Lovely bar and...

This review is for any customers that want to go for a nice meal with good service, please don’t go here, you will not get it. It’s also aimed at higher management to see what’s wrong with the place. Me and my partner came to...

Went today had what I can honestly say the best Sunday roast here beef and lamb cooked perfectly, fillet steak was spot on. Very happy with the food and staff Lauren Nicola and Gemma 💯 today was

Dinner tonight was abysmal. We were told that the ribs were not available. I asked if it might be possible to substitute the ribs on the grill plate for gammon or maybe a sausage (obviously cheaper than ribs), and was told there was an issue...

I am a regular visitor to this restaurant, and my father invited us to dinner, whilst visiting us. As I had a voucher for a special offer, I suggested the Beafeater. Wow, what a mistake. We had a booked a table for four at 5.30pm....

Food was really good, fast service, pleasent staff. Nothing was too much and I felt very welcome. I often stay with premier inn and this is one of the best.

We visited longbridge, my wife and I. And we have had such a wonderful experience. Service was fast and our waitress kiah was very polite. Food was 5 star. My wife had the surf and turf and her steak was cooked perfectly . I really...

Popped in for a quick bite to eat before a long journey home. Service was very quick and the waitresses were very friendly. The beef served from the carvery was delicious and I had one of the best Yorkshire puddings ever! I am a really...

Visiting longbridge after a few years, what a lovely restaurant. Me and my husband both had steaks to which were cooked perfectly. The host on the door chelsea was polite and attentive. Our server kiah was amazing, nothing was too much. Overall a really enjoyable...

This was my first time eating at a beefeater and I was welcomed by the staff which was very comforting. Our waitress Kiah was very friendly when she came over to introduce herself and she was elite with taking our orders quickly, sorting drinks out...

We were staying at the Premier Inn attached to restaurants, we ate here twice during our stay once for lunch and once for breakfast. The lunch menu on the face of things looked standard Beefeater fare, although prices seem to have gone up since we...

Had a lovely pre birthday meal and the customer care shown by Abbie was first class from start to finish. She went out of her way with her friendliness and helpful recommendations as to what meals to have and clearly was great at her job!...

Booked a table for a family celebration, the first interaction was a frosty reception, no pleasantries at all, sat down and the young lad that came over to order our drinks was very pleasant. Our server came to take our order, 3 out of 7...

Went into Herbert’s Yard for a drink before leaving for the Beefeater restaurant for my sons 18th birthday last night. I wish we had stopped in the Yard instead of ensuring that! Shocking, service, rude and slow. I had the mushroom starter, and should have...

Decided to go for a lunch date with hubby. Hadn’t been to beefeater for a while. Now I know why. There is no gluten free menu. They give you a huge bundle of paper saying this is the allergen list. Who wants to go through...

Brilliant ! Last visit was 7 months ago which has vastly improved ! Great night , great visit ! Thank you all

Family catch up which left us all Very disappointed with all are meals. The steak & 7 chips with half a uncooked mushroom with a cold slice of tomato no peas or union rings.? Rack of ribs was under cooked but a lot better had...

Me and my family stayed in the premier inn, and visited the beefeater restaurant attached to it for dinner. The manageress (chelsea) was very attentive, she interacted with our children well and made us all feel welcome. Our steaks were cooked to perfection, and even...

waw…where do I start? Me and the husband came we ordered steak and chips it was tender and beautiful! Our server Kiah was a angel so polite and made us extremely welcome with her bubbly personality and her thoughtful immaculate service. Very clean and tidy...

We visited beefeater with family. Lovely atmosphere and food was amazing. Our server was kiah, nothing was too much for her. What a present young lady she is. Will defiantly be visiting again.

My husband and myself went to this restaurant for lunch today we were greeted by a lovely smiling waitress who got us a table straight away we were handed the menu and the food we ordered was piping hot and very enjoyable good price friendly...

Just popped out for a quick meal at the local Beefeater. Not too busy so seated immediately. Waitress was very helpful and enthusiastic. Drinks served quickly, and order taken. Courses came out swiftly, were of good quality and very enjoyable. Prices do seem to have...

Beer off, food undercooked, poor service, noisy restaurant, overcharged, we will not be going there again.

Have been here many times before and on every occasion have had great service and lovely food today was once again great.

Billy who was running the bar what’s so attentive and pleasant, was made to feel at home as soon I walked in.

Went to beefeater for dinner after work with a few friends and found it to be extremely friendly great service by the waitress Abbie and would highly recommend

Went to the beefeater on Saturday night., ended up having a 3 course meal which was unexpected. We was served by jacqui she was very warm and welcoming., I asked her questions about allergens as I can’t eat certain things she had good clear knowledge...

Pleasant staff, comfortable seating and lots of space around tables meant an agreeable and safe feeling restaurant. BUT, every item of our meals was cooked badly. My promised pink roast beef was super well done and tough, the roasts were not crispy or fresh, the...

Fabulous meal made even better with a voucher. 1st meal out since covid struck (2 yrs ago) Jackie was our waitress and she was very accommodating making sure everything was just right and we had everything. Nothing was too much trouble. The food was cooked...