Beefeater Heald Green in Manchester

Called in at 7.45am for a breakfast, which I often do. Three members of staff just stood chatting. Restaurant completely empty. I was told they would not serve me unless I was staying at Premier Inn next door. No other explanation. Their car park was only half full. Very disappointed, won’t be coming back. PS watch out for the 12 inch deep pothole in the car park entrance!

Family of four went for dinner. Seated quickly in a nice booth. Drinks and food ordered. Fish and chips was lovely and so were the other burger meals. No chicken burger available but other choices made. The place was clean but some chairs had seen better days but we were told it will be closing this week. Glad we went now as it was fine.

Disgusting food cold been coming here for over 10 years absolutely a disappointment gone right down hill wont be coming again

We have stopped a few times at the Premier Inn next door and alway eat at the beefeater it's convenient for the car park for flights out of Manchester, we both asked for the beef dinner , the young man came back and said they had sold out , which my response was oh that's a shame we were looking forward to the beef dinner , the response was were not a carvey ... I then chose the roast lamb and my husband the rib combo ... the young man came back and said the last roast lamb had been sold ..so again I had to look at the menu .. I chose the chicken burger . About 15 min later my husbands chicken combo was placed in front of him and I was given a lamb dinner I explained to the young lady that this couldn't be ours as it was sold out , she said it was next to our ticket , so we started to eat sadly it wasn't that warm and my husbands chips were bouncing of the plate they were so hard , but didn't want to say anything. The young man that had been serving us came over a said I has been given someone else dinner by mistake but it's ok , , so I got my lamb but felt guilty that they hadn't but to be honest it wasn't great , we ordered chocolate brownie for desert to share that wasn't great the chocolate sauce had a really cheap taste that spoilt it . I did mention this when I went to pay but was told that they have used the sauce for 2 years , maybe its been on the shelf for 2 years cos it didn't taste great . So next time sadly we won't be using the beefeater we will walk down the road and try the other pub .. disappointed customers

We ate here, was ok. Good service and conveniently next to hotel so not far to go from/to. We will be using hotel again so will also be back to eat here

Food was great 👍 service was excellent, Niall looked after us for food and drinks, that guy knows what he's doing 👌 very pleasant always happy to help 😀

Been here number of times now as in walking distance. I recommend signing up for the rewards. We get offers all time, last offer was 40% off main meals. Bargain and well worth it. My favourite has changed to the ribs! So tender and tasty. We were served by the lovely Gemma. She knows us well now as we visit a lot. We visit a lot because of the service. We don't even have to ask what we want to drink. Gemma knows! Now that is service and another reason we we keep coming back! Thanks Gemma you are a gem!! :)

Booked a table but was early so had drinks at the bar served by craig who was polite and chatty he brought wifes coffee to the table and made us feel welcome great guy went for food sat at table and served by niall asked us about allergies etc and very polite and professional helped wife choose her food and made her feel special cheers and thankyou niall had a great night being served by great guys craig and niall we will be back cheers

Excellent service as always and a good atmosphere with excellent food and drinks will come here time and time again with family or friends

Niall was brilliant, he was very friendly and helped us select a good order and was very friendly. Thank you Niall Food was a little more expensive then I remembered.

Friendly welcome and was served by Niall .Took all our orders and checked everything was OK for Gluten free and nuts were also checked . This is our local Beefeater and the best 👌

Good quality food, nicely cooked and presented. Good options and choices on the menu. Staff always friendly and polite and service is never too slow or too quick. Very relaxed atmosphere

Another really lovely meal served by Niall. I had the fillet steak which was done to perfection by the chef. All staff are really welcoming.

Lunch with family, nice pub classics, we had the fish and chips and a sirloin steak which was cooked as requested. Lovely service by Lily. Thanks!

Came to beefeater with my partner and was buzzing with the bar man Craig such a character. He does make that bar so welcoming and very chatty helpful will definitely be coming again.

Came for my son’s 21st birthday, the food was delicious and the service exceptional especially from Sonny and Tasha. Would highly recommend.

Had a lovely starter today had the Nachos was Amazing thank u to the chefs that’s made it Jack Dan Zoltan and Rhys and also the bar man Craig was nice and talkative was welcoming

Quick and Friendly Service by all the team, Food was delicious, only downside was the decor of the restaurant as it’s a little on the dated side but it didn’t stop us from having a Lovely time.

We had a great experience here for dinner, I had a Birthday voucher to use and as we were travelling to Berlin the next day from Manchester, we thought we would use it here. I think the restaurant is in need of a spruce up, it's looking a little tired inside however, this is not in control of the staff who were all very helpful and professional. Our meals were prompt and nice, the service was also great, there are some really nice and engaging staff that work here all deserving of a mention. Thank you for a great meal, we will be back the next time we fly from Manchester Airport.

Natasha was an excellent host who couldn’t do enough to make our experience 1st class, nothing was too much trouble for her.

This was the worst service I have received in a Beefeater restaurant. It was very apparent that the waiting staff were in a rush to leave. We had an 8.30pm booking. Whilst looking at the menus we were told we had to make a decision...

Food good. Lots of choice . Buffet style breakfast. Book in advance can get very busy. Helpful and friendly staff . Lots of car parking spaces

Came here as part of a large family group as it was easy for all. Service was good and the food was appropriate for the price. Just felt strange being asked to vacate the table at 9pm so they could prepare for breakfast. Then after...

Unusually the breakfast today was rubbish The table we got was tacky and a bit mucky, no water at the vending area, only orange dispenser and empty cranberry juice, partly opened pack of boxed orange on the couch next to the vending units (put them...

Great food and service was excellent too, particularly Niall who was very knowledgeable about allergies and intolerances, had time to chat and explain menus.

Second visit, great menu, especially the gluten free, excellent service from Niall, who is very au fait with allergies, a refreshing change from many other restaurants. Food lovely.would highly recommend.

Niall was excellent as front of house and very friendly and welcoming 😁 he made our experience extra special and my little girl loved him!! Sonny was also fantastic in ensuring we had everything we needed during our delicious dinner ❤️

Well I'm sure that the beefeater is part of the hotel due to menus being in the hotel room. I thought it would be nice to have our evening meal here with my daughter and grandson due to us not being together for the next...

Visited here as stayed in hotel next door, ordered sirloin steak chips peppercorn sauce & mixed grill upgraded to rump steak. Mixed grill arrived minus sausages, sent back, all meats overcooked & onion rings were size of polo's....the tomato was bigger. The steak & peppercorn...

Lovely food, Lovely servers Niall and Gemma who served me but especially Niall. They were very caring and helpful and asked me about any allergies I may have. I ordered the chicken and chips which was delicious.

Well what can I say . What a refreshing change to come across a place where the people serving you actually do want to know if you’re enjoying your meal . We were lucky enough to blessed with a lovely soul named Pat who everyday...

The food was great and we had great service by cath really attentive and friendly would definitely be coming back anf recommend.

This was the Best Dinner Ever!!! Thanks to Catherin for serving us! Very welcoming and polite. Food was amazing and we loved it!

As always, good service and friendly staff at this restaurant. However I had a mixed grill my comments, sausage wrinkly so not freshly cooked the peas were also on the dry side. Sorry.

Another lovely evening! Big shout out to Gemma and Nial. They always look after us every time visit. Never have to ask what we want as they always know. Now that is service. Thank you so much for taking care of us. Much appreciated. Really...

Really lovely staff atmosphere and the food is really delicious , great value and all round lovely place even for just a drink .

Another great visit here! Brought the family this time and we all have said this will be our new regular restaurant to eat, food is great and the staff are fantastic! Shout out to Niall M who was our waiter on our visit, really reassuring regarding my food allergies. We will be back again. :-)

Had a lovely steak meal but was told to take our drinks into the bar area, not a problem but then told we had to drink up as they had changed closing time!! I think 10 o’clock is a little early for a Friday and...

Great food and I would like to thank Gemma who served us, for great service. Also 2 cocktails for£10 till nine 9 o'clock is really good.

Gemma our fantastic waitress couldn’t do enough for me and my family food was lovely and hot defo returning thank u

Great stay fantastic food would highly recommend a meal in the restaurant I ordered a steak and it was cooked to perfection the staff were really helpful definitely give it a go.

Great food and great staff, will definitely be back again. Ordered the smothered chicken melt and really enjoyed it, lasagne is really nice as well

Came in for breakfast this morning and was served by Gemma. She was a lovely waitress who acquired to all of my needs. I had a lovely full English breakfast with my partner and loved every second of it. We definitely will be back in...

Another trip to my local for dinner. Fantastic hard working staff, good menu choice, nicely presented and tasty. But once again, three times this has happened recently, despite an extensive after dinner special coffee menu,not available as coffee machine broken. Just not good enough. If...

Came here for breakfast mid-week. Friendly welcoming. Our server Joanne couldn’t do enough for us. Very engaging, pleasant and with a smile. Service was exceptional.

We had my partners u0th here on the 18th November it was fab Sonny was amazing 👏 he made sure everyone was well looked after all 21 of us & meals all came out together. Well recommended 👌

Food and service was great. We had 3 mixed grills and 2 rib eye steaks all cooked to perfection. Special mention to Jemma and Niall

Came here for breakfast, excellent food plentiful and hot full English breakfast as well as continental food on offer. Well done the chef. Pat the staff who served us with a smile and efficiently. Asked if we had any allergies and showed us to our...

This review is about the food really, the atmosphere, music and lighting was reasonably well. But the food was terrible…. Whoever run that kitchen could not have been a chef of any sort. We ordered starters and mains between the three of us and every...

Great food and I would like to thank Niall M who served us, for great service. Also 2 cocktails for£10 till nine 9 o'clock is really good.

Surprise baby shower breakfast the staff made sure our table was full with pastries and juices cooked was great as usual

We had an evening meal here whilst staying at the hotel next door. There was plenty of available tables, the staff were pleasant and helpful and provided us with allergy folders on request. The food was a reasonable portion and came out fairly quickly.

Staying next door in Premier Inn and went for an early evening meal 6pm. Cannelloni was overcooked and tough. Garlic bread cold. Small salad acceptable. Half a Guinness was not chilled. Apple pie not warm enough, soggy inside with lots of pips. Custard not warmed...

Greeted by member of staff asked if we had any allergies and promptly seated. We came for breakfast, which was served hot and wholesome. Also had access to the continental breakfast, lots to choose from. Endless tea coffee juices. Compliments to Steve the chef and...

We had a late lunch here last Sunday afternoon. The food was lovely, and I would like to thank Niamh who served me and my partner, for great service. We will be back again soon.

Came for breakfast today at the heald green beefeater! The breakfast was one of the best ive had from there today! The staff are always pleasant and great with the kids too! Theres always a good selection and stock of the continetal breakfast too

Great breakfast with family, Jo was our server made sure we had plenty of everything. Continental had plenty to choose from

Service was brill, food was lovely buffet was always full plenty of choice of continental. Jo was our waitress and we had a great time service with a smile

Amazing last minute meal 🍽️ was greeted by Lori on entrance who talked us through how to order and took us to our table! Service with a smile 😊 would definitely come here again! Lovely staff, lovely food, lovely place. Thanks Lori 😃

Ye propa good service from jo haha mama get it nah man yeah proper attentive and cheerful smile defo no glum n dum in Ere lad

The staff are very helpful and offer an excellent service! My stay was comfortable and affordable. I would recommend to anyone.

Lovely staff, friendly atmosphere breakfast was decent nothing here to complain about enjoyed my stay

Excellent service from Cathy - food was served promptly good choice of children’s menu. Clean and friendly establishment

Came in for some food and drinks, was quite busy in the restaurant so we sat around the bar as we hadn't booked. Absolutely brilliant cocktails made by the barman Darwin! We loved the berrytinis.

We have visited this Restaurant/Bar on many occasions, and the food is of a good standard for"Pub Grub" but painfully slow service, even when it's not busy!!

Came in for breakfast cooked to perfection will happily return for breakfast believe breakfast chef was david when asked. Thank you

Would highly recommend. Niall was a fantastic server and dealt with our allergens well. Really made out night before our holiday and we would return

Niall was fabulous great service was very friendly will be back after our jollies - we are off to Singapore then of of to Bali

Food here is superb and the staff are all friendly and helpful. Was looked after by Niall who was very knowledgable and helpful. Would recommend and will re visit

Great experience in both the bar and restaurant. Great staff and atmosphere before our holiday. Thank you

Great service in both the restaurant and the bar! Definitely recommend when staying in the premier inn

Great service from all staff both in the bar area and restaurant! Food and drink was great! Recommend

Came in for breakfast this morning, was very busy but Lori was amazing! Service and food was brilliant! Will be coming again

Great place to eat 😋 lovely staff can't do enough for us x especially Gemma lovely person great customer service skills always listens to what we want x

We have been here a few times and everytime we have been served by Gemma who is always friendly and offers great service. The food is also lovely and we will keep returning

Always a pleasure to dine & have a few relaxing drinks here at the Heald Green Beefeater - service with a smile as always from Gemma & Cathy & indeed all the team!

Came as a party of 9, Sonny was very accommodating and our food was lovely, great service will be coming again and would highly recommend

I want our waitress that served us to get some recognition as I used to be a waitress and know it’s not easy yet Nicole made it look like it was second nature she was amazing I will be writing to head office in case...

Jo couldn’t have been more helpful when 8 of us turned up unannounced. Great friendly service, thank you very much!

Nicole was absolutely amazing tonight service was 10 out off 10 👍 the steak was cooked to perfection would recommend the mix grill

Pat was great stayed at many hotels this just was the best bu tar brewery was bang on hopefully I will come back here

Great meal served by Jemma. Always better when they have a deal on, though struggled with 2 courses.

We came down for breakfast and the place was packed. The Restaurant Manager was telling everyone that there was a 40 minute wait. We explained to Mike that we had a plane to catch and we didn't have 40 minutes to spare. He asked if...

Great place ace food and gets me in the mood and get the food in my belly bc I am not dissapointed x

Great service very patient with our younger group amazing staff Niall certainly prompt and receptive to our needs. Food great no rush nothing too much trouble

Wet, forlorn Kids wail Tables full No room at this (Premier) Inn. Dreams of croissants dashed But Hark It’s Mark Innkeeper formidable with seats for 5 Kindness fills our hearts with warmth And bellies with scrambled egg Bacon (vegan) order in Joanne and Gemma Diligent...

We come for breakfast today and was greeted by Jo who was happy, smiling and very helpful, We have been to the beefeater for food a few times and never was really a good experience as was rude staff and waited 40+ mins to take...

Natasha was our server tonight. she is amazing and couldn’t have made our night any more special. she made sure we was all okay and nothing was too much trouble.

Nail, was very helpful, we were happy to have him as our server. We will definitely come again to Heald green Beefeater

Niall was my server he was very attentive there was like usual a few curve balls with the orders but everything was rectified speedily food was ok and the atmosphere was great.

Lovely food. Great service. Came with hubby, very nice evening and well looked after by Niall. Thank you Beefeater! 😁 Recommend¹ the steak and also build your own burger. Delish!

Had a lovely meal, great staff , served by Niall who was very helpful with menu suggestions and quick drinks service. Convenient if staying at the Premier Inn next door. We will be back again soon .

Great food as always, the mix grill is a must. Niall is a pleasure always smiling. Great attitude

Arrived at the heald green beefeater and was served another good meal served by Nial. To be fare all staff are excellent.

Nial is always welcoming when we visit the beafeater healdgreen always smiling and service is phenomenal by him ;-)

lovely food and drinks, and Cath’s customer service was above and beyond, nothing was too much trouble for her.

The place was very clean, and tidy. The breakfast bar was constantly getting topped up, as well as the hot food coming out fast and piping hot. The service was amazing as normal, Gemma served us with her breakfast earrings in, which was brilliant!! Overall...

Very convenient for the airport, nexy to a Premier Inn. However! The standard of cleanliness is very poor. Sticky floors and cultlery snd crockery eith dried on food. It took 6 tries to get a clesm plate at the buffet and the cups were worse....

This place is honestly the worst pub ever , had to wait for a drink for 15 mins as all staff were stood in the kitchen, they saw me but didn’t come over to serve me. I had to go into the kitchen and ask...

Gemma was fabulous today so friendly and helpful, food was delicious highly recommend if your using the airport