Beefeater in North Somerset

I don't normally write bad reviews, nothing good to say and all that, but I feel you should be warned this is the worst experience I have had in a restaurant. Booked but no table ready, massive wait time disgusting cold food, no plates, cups or glasses and absolutely no customer service. There are multiple other places to have breakfast nearby including Milton pantry, Tim Hortons or even Macdonald's that are better than this, if your in the nextdoor premier in don't bother paying for breakfast.

We came for breakfast, Vicky and her team were warm and welcoming, nothing was to much trouble. Breakfast was lovely, buffet style, all hot and delicious.

Emily was an absolute gem. We came as a family on the anniversary of our grandmas death. Obviously a sober day but Emily was engaging and unusually helpful and engaging to help us have the best experience. She had no idea what the purpose of our visit was so we can only assume this is her normal routine. Emily is unique in a world where good service has become a dying tradition. Thank you Emily and please make sure she’s well looked after and rewarded for her amazing service and personality!

Went for roast booked original 4 people but we then needed table for 5.waitress was helpful and managed to get us a table.Food,drinks and service good.Great portions.

I can only describe the scene on entering as parallel to a primary school dinner hall. Most tables had dirty plates and/or glasses on and the floor was covered in food. Other customers felt the need to go to the bar to use the cloth and spray to clean their table. We ended up just staying for one rather than for food as we were ankle deep in crumbs.

The “ manager” here was soooo rude. We came into a nearly empty restaurant after travelling 4 hours and was staying in the premier inn connected. When we entered she barked at us “ have u booked? “ which we had no but the place was empty. She had “ cant serve u then” My husband enquired politely about the empty tables. To which she replied “ I’ve got a hen night over then and too much on my grill” The couple behind us commented on how rude she was. I was embarrassed and have no desire to be spoken to like that at all. Would not eat here again now even if they were empty. Very rude and unwelcoming. Gives beefeater a bad name having someone like that greeting customers and turning customers away because she can’t cope.

Our server Emily was amazing! We had a big party of 10 and people with different tastes. She was amazing. She catered for us all and made sure we had top ups of drinks. It was the weekend before my daughters birthdays and she catered for us all. She made sure we had the cake and used code words for asking when we'd like it. She also surprised us a little when we asked for whisky and cokes and gave us doubles when we weren't sure what measures we wanted. Couldn't recommend this place more.

Good quality food and incredible service from Emily D, the definition of service with a smile regardless of how busy it was!

Friends and I found this restaurant ideal for 3 consecutive evening meals 13th to 15th June 2024. The staff were very friendly and obligingly twice enabled us to change times of our reservations for meals to meet unavoidable changes to our arrangements. The food we chose was excellently prepared each evening (we complimented the chef) and Danni, Emily D. and Kellie who served us on respective evenings, were all pleasant, hard working and attentive. Laurence duly attended to our needs from the bar. An excellent experience all round helped us have a really enjoyable time in Weston-Super-Mare. John and Two friends

Lovely food and very attentive and polite staff. Fish and chips were fresh and great and steak was lovely. Burger was tasty. Arrived early for booked table but sat us down straight away.

Good food and pleasant decor made for a relaxing evening, I must say that our waitress Liz was super efficient and very helpful.

served by friendly man named tom, excellent servie. very chatty and friendly. food was good hot, tasty and good portion

We visited the Beefeater during our stay at the Premier Inn, Hutton Moor. The restaurant is a lovely environment to relax and enjoy a nice meal. The food was presented well and tasted great. We were looked after by Kelly who was very attentive and...

Me and my partner stayed at the connecting Premier Inn and had dinner here after a long drive to WSM. We were greeted by a bald male manager who gave us menus and told us to sit somewhere and was fairly unfriendly and unbothered in...

Great experience. Kellie was superb. Very friendly and the service quick and efficient. Would go back in a heartbeat.

The food is always hot and well served at this beefeater ,lunchtime menu was great value will be back soon

We visited on Friday 10 April. It's a poor selection on the menu; mainly sickly junk food. We had had a long drive to get to the Premier Inn next door, so I did not feel like finding somewhere else. The service was indifferent generally...

A great evening visit. Excellent service from all staff and great food. Happy friendly chatty waitress and door host, bar staff helpful with drink suggestions too.

Visited on two separate occasions within a week for Breakfast , and the experience couldn’t have been more different . Last week I was warmly greeted, asked f I wanted any scrambled or poached eggs and I enjoyed a pleasant breakfast, even though some of...

It’s normally excellent in here however on this occasion things weren’t as good as normal unfortunately. The coffees where cold, sausages only cooked on one side, bacon almost like cardboard, mushrooms where like bullets. As for the continental breakfast it was good as always especially...

Lovely lunch menu! Open chicken sandwich is my favourite, partner had chicken wings & a Steak for £9 such good value! Will be back!

Very pleasant staff, and plenty of sanitiser available. That is as good as it gets. Many items we wished to order, on mains and desserts, were not available. We ordered medium beef and it arrived well done. They offered to get a medium and informed...

I find it strange how Beefeater restaurants can vary so much, this particular branch never seems to get things right, whereas Beefeater White Rock Paignton Devon is always first class.

Lovely food again can’t fault the lunch menu -great value . Had the three courses completely full We will m defiantly t return

We had evening meal and the "unlimited breakfast" Service at dinner was excellent but food not so good. Mushy peas were cold, and the Dome pudding not as described. It mentions" caramel sauce " we had chocolate as they had run out. I say chocolate...

Had a lovely bubbly bar staff called James had a nice chat about how he’s exploring the front of house side to the workplace as well as him working in thr kitchen . Very nice young man

I came here for a bite to eat as I was staying in the Premier Inn. I was seated by the manager and my server was Liam. Ordered the mixed grill which was served promptly and also the crumble for dessert. Amber was also on...

Sunday lunch was amazing. The Cauliflower Cheese was really good 😊 Emily was great as usual and everyone was really friendly.

I ate here tonight and certainly won’t be rushing back. The food to be fair was decent. Nice mixed grill and with money off vouchers a bargain at well under a tenner. The service however was shocking. Upon entering the restaurant I waited a full...

A typical night out for us at the pavilion. Excellent food and service across the board. Great selection of both food and drink all served how we wanted it!

Items on menu not available, as a number of reviews have a,ready said, and food was average. It is difficult to get ribs wrong but the ribs were dry, the chips were soggy and the corn on the cob was cold. Service was average. I...

I stop out and visit many of the premier inn restaurants… some are good some not so.. this one was superb.. mixed grill cooked as requested.. my waiter was attentive and said everything with a smile! Great stuff Tom!

Lovely visit with friends. Tom & Amber were fantastic at looking after us. The flame combo was delicious and so filling, we did save room for puddings and they were so tasty (compliments to the chef Simon!) we can’t wait to come back!

Had a lovely meal at the pavilion .treated the wife to lunch and couldn’t fault anything. Great value for 2 courses meal lunch menu Thank you

Had a lush meal with family and our grand daughter. Excellent service by Tom and Amber , who were polite, courteous and attentive. Lovely meal as always. I can really recommend the chicken and ribs, so yummy! We will definitely be back

We're pensioners and don't eat out very often, but we had to come to Weston Super Mare and decided to treat ourselves to a lunch out This place is lovely, super clean and covid-compliant The staff are lovely too. There was a huge choice -...

A large group of of us visited for a birthday meal, we were looked ager by Liam, one of our group has severe allergies and Liam checked through the whole dish she'd ordered to make sure it would be OK even getting the chef to...

The food here was absolutely amazing and the waitress that served us (I believe her name was millie) knew what she was doing. She was funny and really relaxed with us and made us all feel really comfortable.

Absolutely amazing food and service. Kieron the manager was so accommodating and Lawrence on the bar was so friendly and cheery. Definitely go again.

My son and I were staying at the Premier Inn next door to the restaurant. Friday 10th- Sunday 12th December. Easy to book breakfast, good value for money, plus my son ate for free. Very welcoming staff, extremely helpful and polite. Really accommodating. Let us...

Absolutely horrendous. About 50% of menu was unavailable due to stock issues. That’s fine, but advise me when I walk in, don’t wait for me to order then say “ haven’t got that”. I go with alternative, “haven’t got that !!” and so on for...

Mainly based on service. Arrived early for reserves booking and told to wait in the bar area but no-one came over to tell us the table was ready, we had to ask. Sat at our table for 50 mins before anybody spoke to us and...

I came with a party of 16 for our Christmas meal and the Food was excellent, waitress service by Kellie was excellent very friendly and couldn’t do enough for us the whole experience was absolutely brilliant. Will definitely becoming again

We were a party of 16 out for our Christmas meal and had a very good night meal was very very good waitress Kellie was exceptional everything was perfect

I took my family for Sunday lunch and the food was really great. The roast dinners are such great value for money and Lawrence on the bar was really funny.

Wonderful Sunday lunch yesterday, We both had the beef which was served pink (how we like it!) with unlimited potatoes! What a treat! They had put their Christmas tree up which got us in the mood so we booked for their Christmas Menu! Can’t wait...

Excellent service and food here, very friendly and attentive staff in a pleasant atmosphere. Food was delivered promptly and was an excellent portion size.

1/2 an hour after opening for lunch we were told they had no chicken and it would be a further 25 minutes for the beef to cook, pathetic!! Waitress said it was due to everyone ordering roasts! Duh! Its Sunday, what on earth do you...

Visited with the sons family and had a wonderful meal on Sunday .Food was excellent and the service from Emily was outstanding . Really recommend the Sunday roast great value

We miss this place as we don’t live in the area any longer. The staff service and food is always excellent. Even though the menu is smaller it’s much easier to read and understand

We stayed with our son and daughter in law and had a lovely meal out In this Beefeater on Friday 22nd October 2021. The service was great from the offset, drinks brought quickly and orders taken. Some items weren't available but we were told this...

We booked a table for 5 aduls and 2 children on Fri Oct 23. A waitress initially came and told us that 5 meals were unavailable from menu. We were waiting on the rest of party before we ordered. They arrived and waitress came back...

We arrived for breakfast and we really enjoyed every minute of our visit. All the staff were friendly especially SARAH.... the food was really nice and plenty of it. we will be visiting again very soon...many thanks to all at the Pavillion

My son and I visited this morning, I did book a table as I know how busy Fridays can be. We were greeted by the manager who was very friendly and showed us to our table. The restaurant was busy but there was plenty of...

15 Oct lunchtime visit 2hr wait for meal approx 12 other people in restaurant for the duration. 45 mins to clear table from 1st course (after being asked to...) before able to get sweet. Poor reduced menu options blamed on logistics. Scallion crew. Really poor...

We regularly eat here and the food and service are always top notch. But occasionally I feel the need to review our experience. Yet again, we booked in for the boys birthday, his choice as always😁 Our meals were literally cooked to perfection. My medium...

Really poor experience of this overpriced, understaffed eating establishment (not going to glamourise it by calling it a restaurant). Like many people, the day had been spent on the motorways of England and we just needed food. It didn't need to be Michelin star quality,...

Excellent food, basic and wholesome. Very helpful staff who really tried their best to give good service

Great value food. Excellent service from Vicky and Faye, definitely recommended and will come again.

Brilliant food , Faye the waitress was amazing , service was great , well recommended will definitely come again

Came for the first family meal out after the pandemic. So pleased to see staff wearing masks still, plastic screens between seating areas and cleaning of menus after use. The food was excellent. Quick service too. Would recommend for a lovely relaxed evening for any...

Really good value for money, kids eat free and we have 2 kids so £19 for 4 all you can eat breakfasts really isn’t bad at all. The mushrooms weren’t cooked enough for me but the rest of the food was really tasty, especially the...

As part of a stay at the Premier Inn we decided to eat here in out 1st evening. Order two adult and two kids meals. With the kids meals they did not have the sides we wanted (this was a Thursday evening) as they were...

Me and some friends decided to visit the beefeater recently on a Saturday night however we did not book. This was not problem as we were greeted by Lawrence a friendly lad who assured us we could have a table set up in the bar...

Sunday 15th August  and we were spending the night in the Premier Inn which is next-door to this pub/resturant. We did make a reservation for dinner at 20.30. Would recommend making a reservation as space in the restaurant was a bit limited. However we did...

A local, cosy and reasonably-priced restaurant that we always find ourselves coming back to with family and friends. A great selection of dishes and drinks options make this place even more enjoyable. On our latest visit, our server Kelly was brilliant – super-friendly and easy...

We always eat here when staying next door at the Premier Inn. Previously have had no complaints, but this time the food was not up to standard. A very poor piece of thinly cut sirloin steak arrived cold, together with badly cooked french fries. How...

My boyfriend and I booked last minute for a date night at the Pavilion in Weston because we decided to treat ourselves and use up some reward vouchers. What an absolute treat it was. We were greeted by a very friendly man who we assume...

Visited Weston-super-Mare for a day to break up the journey to Cornwall. With the pub been right next door to the Premier Inn we asked if we needed to book a table for a light lunch and drinks. Liam was very accommodating and we sat...

We visited the beefeater western super mare which is adjoined to the premier inn we were booked in for the night, We were greates by Liam c who was very helpful from the start of our visit until the end. Very knowledgeable and helpful. The...

I have been to the Pavilion a few times so took some friends from work who haven’t been before. I was nervous as they were trusting my recommendation but the team didn’t let me down. Lawrence greeted us and Amber was our server, the food...

Ben the chef cooked the best rare steak I've had for a long while. It was so nice to find a chef who knows how to cook a steak. The meal was excellent as was the service

We had dinner (main course and dessert) here whilst staying at the adjacent Premier Inn. It was fine. Fish and chips, mixed grill and smothered chicken melt all went down well. The only criticism we had of both the fish and chips and the mixed...

Have missed visiting here over the past year, and our first time back reminded us why we love it. Food was amazing as usual, prompt service straight from being seated to collecting the bill. Can’t recommend this place enough, all of the staff are brilliant,...

Dinner was good when it arrived and breakfast was well cooked but lukewarm. Couldn’t book breakfast online so couldn’t get time required. Advise booking dinner online and try to ring hotel to book breakfast.

Our server Kelly was amazing, food was 1st class and if visiting WSM again would definitely return again for food. My partner had Haddock and chips and I had fillet steak and chips Thank you Kelly ❤️ Lauren Williams

Four of us had a lovely meal here last week. Everything was tasty and well cooked. We were served by Sue Green who just delightful, and the epitome of customer service. Nothing was too much trouble for Sue. We would definitely visit again and will...

We came for a meal one Sunday lunch time. I had a roast which was supurb. My partner had the steak which was lovely and my son really enjoyed his food. The staff were professional, very organised and really friendly. Our waitress was Emily. She...

We have been visiting Pavillion for a number of years & went back the other week after the covid restrictions were lifted for dining inside. we were greated by the staff & welcomed back & given vouchers for June, food as good as ever &...

Me and my wife decided to go out for a meal for the first time since lockdown was lifted and we were both apprehensive about how it was going to be. When we arrived we were greeted at the door by a happy chap called...

Served by the lovely Amber who was friendly and helpful. Steak was delicious. Kellie took the time to come and introduce herself when she took over the section we were in, she was lovely and attentive even though she was busy. A lovely evening. Thank...

I went with my family (husband and 2 young children) for dinner. The service wasn’t great, squash brought for children dripping all over the table, asking for bottles and plates to be taken away etc. Overall though my biggest issue is the cost of food....

Really impressed with how all the staff were handling the Covid measures, felt really safe and clean! Service from Vicky was attentive and quick, we look forward to seeing her again on our next visit.

Visited over the bank holiday weekend, the breakfast and main meals were all of good standard and the service was also quick which was great. All the staff were pleasant and overall this is one of the better premier inn restaurants w have visited. Would...

Just had a lunch with my mum ,couldn’t fault it amber and Jordan were superb .we felt very safe and comfortable . Good food at a good price .

We booked a table for after my friends funeral. Table booked for 14.15, it took 10 minutes for them to ask what drinks we wanted, and take our food order, we then didn't get our food until after 15.00, and when it arrived, it was...

We visited with family , all sat on different tables. I ordered a fillet steak and all I can say is that it was appalling, it was cold on arrival so they took it back to the kitchen and microwaved it. When it came back...

Stayed at adjacent Premier Inn and called in for late lunch. This place looks tired and the food we had was poor in terms of quality and portion size. I don't like to give a poor review especially after covid times, but big chains like...

Excellent service from keiron and his team. Couldn't do enough to make the evening enjoyable. Excellent food. Will definitely visit again

Went to the Beefeater (WSM) on Friday for dinner with family. I’m sure most people are pretty apprehensive about going out in these times, but cannot thank the staff enough for providing a lovely evening for us. Great food, attentive staff and plenty of comfort...

Out last Beefeater experience was not a good one (different location) so we were apprehensive. However, the service was absolutely spot on. The measures to make the restaurant Covid safe we're all in place and worked really well. The food was good quality and exactly...

Excellent service. Adhering to current guidelines and procedures. Felt very welcome. Our order was quickly taken and brought to the table. Food was all very nicely cooked and presented.

Very chirpy lad about 6ft top quality checked on us many times. Very polite. Here on a 3 night stay with Premier Inn and coming to the Pavillion was just a cheeky drink but turned out to actually be a really nice experience. Very clean...

Have just come back from a 3 night stay at The Premier Inn and used the Beefeater restaurant for breakfast and dinner. What an absolute pleasure. The restaurant was 110% covid aware, from track and trace to the cleaning. The staff are very friendly and...

Visited the restaurant for evening meal and breakfast whilst staying at the adjoining Premier Inn, the staff were really friendly and helpful. I ordered rump steak with peppercorn aside, it was cooked nicely and tasted great. Staff were always accommodating. Breakfast was nice, I was...

Booked a table here recently and got amazing service and food in the restaurant. Very good COVID precautions taken with good levels of cleaning and protection between tables.

Great service from Jordan tonight -such a friendly positive waiter . Food was lovely pipping hot and I would really recommend a visit

Really good service by the main staff, let down by the younger staff talking about themselves whilst clearing up.

Attended on Sunday 23rd August for lunch and there was a full combination of excellent, very good and poor so here is an explanation of each. Excellent: We had pre booked for 2pm as had a long drive as staying the night next door at...

The biggest minus of this place is a Quality of the food. Before lockdown I tried some dishes for the offer they have which is 2 for 9 which I understand that you can’t expect much. But when you pay 15 pounds for a chicken...