Bedford South (a421) Brewers Fayre in Bedford

We called for lunch today, in our party is a person with a walnut allergy, who was given a check sheet,which was very helpful. We then placed our order, the waitress came over and informed us the next table over had ordered a meal with peanuts in it. We informed the waitress the allergy was with walnuts and thanked her. When the meal came out for our guest we were told it had been made free off contamination and also brought out freshly sterilised utensils. In this we felt the staff had made an proper effort in making sure the guests meal was contamination free. Well done to all.

A terribly organised and badly run affair which I didn’t even get to sample the food in. Early on a Sunday evening there was only a handful of tables occupied but we gave up waiting at the entrance to be seated, and resorted to wandering around to find a member of staff to allocate a table. Despite them laying out cutlery around the restaurant, the table itself was dirty and sticky with the menus in desperate need of replacement. We ended up moving tables, but the cleanliness situation didn’t get any better. Overhearing the apologies for long waits as food was served to other tables didn’t instil any more confidence in the service improving, but after waiting a further fifteen minutes with no attention from the staff we gave up, calling a nearby member over. Shockingly a ‘debate’ then ensued amongst the staff as to whether we’d been told it was bar service, we were told to order at the bar, then they all walked off. Clearly a complete lack of organisation and management so we decided to give up and leave. Terrible attitudes, terrible service and terrible cleanliness - won’t be giving it another go and certainly can’t recommend.

Went for breakfast today which was alright but ruined by the attitude of the staff. I walked into at 10:40 and was immediately greeted with attitude. Told breakfast was nearly finished. Staff member was literally shaking with rage. Do you want my business or not?

Great place to meet your friends and have a catch up moments

We stayed in the hotel next door so visited the restaurant for breakfast and dinner. Both times were equally as good! We are a family of 6 so at breakfast all of the children ate for free which was a massive bonus. The evening meal was lovely and the service we received was great. If we are in the area again then we would definitely return here.

Table service unsatisfactory, although staff were pleasant which is important. Gammon served with only HALF a fried egg and the custard was cold on a warm pie.

The staff have really improved this restaurant over the past year or so. The service and food are excellent. All it needs is broccoli.

Food ok but fried eggs are just about cooked. Did not look nice. Beans had more juice than beans.

Welcoming and fast friendly service

Food was tasty and staff behind the bar taking orders were really lovely. It was out first time going to a brewers Fayre and nobody told us we had to order at the bar. My biggest grievance which ruined the whole experience was despite there being ample empty seats in a pretty much empty restaurant they sat one guy right next to us who wouldn't stop coughing without even a hand over his mouth.

Menu is smaller than similar size chain restaurants. A bonus for us though others may see it as limited. I saw this as a positive as food could be prepared and served more easily. In the interest of making an informed choice if want things such as steak, this isn’t the place. Limited selection in that regard but other options are still good value. Chicken burger was good and meaty, coleslaw packed with veg and starters/kids options good value too. Refillable soft drinks including water as well as fizzys a winner for children and drivers alike. Staff friendly and welcoming, clean and well maintained. Drawbacks - Entrance is on opposite side of restaurant to the car park. You do need to walk 180 degrees around the building to get in. Bear this in mind if you need wheel chair or pram/pushchair access. It’s all level and wide enough but poorly positioned. Toilets are a bit of a trek up creaking stairs, with only disabled radar key operated on the ground floor but next to the staircase. Reminiscent of another well known chain! Down to Bedford Borough Council, not the venue but access difficult from main roads. Can be confusing as there’s a bus lane sign warning of fines on the road in so it’s unclear if you can actually use that road at first. You can as it goes into a residential area and you turn into the car park within 150 metres.

The place was very unclean with pieces of paper and food on floor ,most probably due to lack of staff.

Revolting. Went for breakfast this morning after a stay locally. Every single table apart from one had dirty plates and cups on it. Nothing had been cleared all morning. The serving area had food everywhere, spilt liquids. We had to ask for knives and forks, two bags, coffee sachets. These were handed over begrudgingly. The coffee machine was broken but there was no sign to tell us this. Next to the tea and coffee was a disgusting bin with no lid on full of rubbish, that had not been cleaned in weeks - this is a breach of the food safety standards ( this is my area of work), the machines and hot water boiler were dirty as was the walls. The whole area had flies. There were two staff, a supervisor and a young waitress who couldn’t have cared less. The waitress was rude and uninterested stating ‘ I can’t be arsed today’ and stood behind the server area eating sausages out of the pan and looking at her phone. Meanwhile the dirty tables remained…… I will be contacting head office with concerns.

Absolutely lovely, friendly service and friendly staff too...

This one is a very mixed bag, if you are only there having breakfast it's not so bad, they do have staffing issues so if your not hotel guest you may be disappointed. When going in for breakfast it does always make you wonder about the cleaning else where in the building when there are glasses on the tables outside from the night before. This place on an evening had a strange vibe, maybe the staff are just done in after a long shift but it isn't particularly welcoming, one night was warmer outside than in due to the air con. I ate here once having the mixed grill was the usual pub portion size, steak wasn't tough that's a good point! I stood at an empty bar, full of glasses whilst the bar staff tapped away on a till only after a couple of minutes to be told it is cash only. Speaking to locals I heard this is often a problem! Take cash if want service. Not much they can do about this but the entrance seems like it's down the side rather than on the elevation facing the hotel or the carpark maybe that adds to the strange vibe?!

Usual Brewers Fayre, cheap & cheerful. Food was good, but all our dinners had been left to stand, and were served lukewarm, eatable, but spoilt the experience a bit.

Food was awful and overpriced. Cold rubbery eggs, tasteless bacon.

Five of us came for dinner as we were staying at the Premier Inn next door. Food very average (chicken a little bit pink & pizza not what we ordered) service OK but just felt super impersonal and a bit basic. Emily was just lovely - very helpful & friendly. Just wished the rest of the experience lived up to her.

People waiting for over an hour for food. Tables were asking for a refund and leaving. Diabolical! Queue to order was 4 people but we gave up waiting after 20 minutes, picked up our stuff and left. Didn't even order drinks. This was our second time at this brewers fayre, and our last. First time in October wasn't much better. This branch must have a problem. If I could give it a - 1 review i would. My opinion, avoid this one, just keep driving.

Had breakfast here on two days. First day - greeted at the door, after a very long wait, by a girl who gave the impression of not really wanting to be there. Coffee machine broken, so only instant coffee. Food average. Second day - better staff, but even the instant coffee had run out, only decaf available. Food still only average. Tried to have dinner here too, but we were turned away at the door because we hadn’t booked, even though the place was half dead at 7pm on a Saturday. One of the young waiters thought he could find us a table, but his female colleague blatantly told him that he wasn’t allowed to do that! So we went across the carpark to Maypole Farm instead, where we were welcomed very warmly.

Had a great time brewers fayre you need to give the members of staff who work today can't remember names but there where only 3 in total they all deserve a pay rise or bonus they deserve it. Food come out quick food was cook brilliantly

Got turned away because not a out of staff and manger was way to young need ti sort it out

They are hit and miss. Sometimes, they are brilliant. Othertimes absolutely terrible

Had breakfast there today. Unfortunately the servery wasn't in operation as they weren't expecting it to be busy. Well it was quite busy & the young girl on duty who was on her own was rushed off her feet! Taking payment, showing to tables, taking orders, bringing out food & wiping tables. She was such a polite, friendly girl & kept a smile on her face all the time. I did tell her how well she'd done & have emailed Head office. Credit where it is due!!!!

Very accommodating service given by Alfie when he realises my mother was unable to walk very far, he put us on a table close to everything. Food was very nice and the restaurant was very clean and airy.

Cheap but great food the place is clean and the staff welcoming 🙏

The food was nice but the portions were very small for the price. I was disappointed the pie was hiding the mash potato, only to be told that was a normal portion. My 5 year old nieces dinner was bigger than an adult meal. I am not surprised a lot of brewers fayre restaurant's are closing if they are all like this one and don't give value for money. We went to this one because unfortunately the Hatfield brewers fayre had closed down which did give value for money and the staff bent over backwards to make sure everything was perfect, unlike Bedford south. Won't be going there again. Also we was not happy with the new menu as there wasn't such a variety as the old menu.

Good breakfast. Young lady who served us was amazing. On her own at a really busy breakfast time, 9 till 10.30, and coped really well.

Good a nice meal, a very kind gift y a loving daughter-in-law.

Not a place to come for coffee only. Expensive all you can drink! Hassled to move at 11.30 for lunch guests. Obviously only welcomes diners.

The food, drinks, and services were incredible! Jenna, our waiter, was very fast to clear our table, take our order and the chef Sahil was incredible with the food and desert! Definitely suggest coming here!

Really poor experience!! All week!! I booked food here all week after booking at premier inn. It's a pretty soleless place. After being greeted with a disgusting entrance way littered with cigarette buts and litter strewn around I usually had a lengthy wait fir a table even though the restraunt was pretty empty. In the evenings the three staff were hanging around the bar area discussing social media posts. The chairs and tables were in a poor state and the ceiling had large brown staining where there's obviously been a water leak. Breakfast - really poor contintal choice. Bread stale and curling over, no bananas the fruit bowl was empty most days. I heared a customer ask "Is the England being shown here tomorrow?" Staff - " Don't know" as they walked passed, didn't find out or get back to the customer The food was a reasnable quality unfortunately the venue wasn't upto scratch neither week the staff. It screems of poor management and disinterest. WOULD NOT RECOMMEND.

Booked with it being Father's day so table was reserved ,food was very tasty but not as hot as it could have been

Always good except you can't just turn up only issue pre book and hotel customer.

Very quiet. Lovely friendly welcome from Demi and super quick service. That Gammonaneggsanchipsanpeasantomato never stood a chance. RIP Gammonaneggsanchipsanpeasantomato

Vile in every way. Unwelcoming waitress, place was disgusting at 9.50am, food and rubbish all over the floor. So dirty and don’t even get me started on the toilets. Breakfast was grim too, would have been better off going to McDonald’s 🤣 Never again, very poor standards compared to the Hatfield one.

The toilets have no toilet rolls. There is rubbish everywhere in front of the entrance door.

Some of us had carvery and some off main menu. All meals were good in quality and portion size and everyone enjoyed their meals. The carvery was £11.50 and had 3 generous different meats.

Standard brewers fayre. Don't get your hopes too high

2 meals for £11.50 is a fantastic offer, good size plates & very hot n tasty food 😋 lovely friendly servers but sadly the restaurant is let down by lack of attention to detail like cleanliness of walls in halls toilet cubicles tatty pictures & state of disabled facilities hence 4* not 5 shame really. Easy parking & access for disabled

Invited to a 74th birthday meal, food was ok ish, asked fir medium steak, arrived well over done. Went to get drinks at 9.50, was told bar was shut, what Friday night shut at 9.50, bloody joke, thankyou for ruining a 74th birthday.

Decided to give this place a go due to 40% off meals over £25. Wish we hadn't, very basic food, didn't look or taste particularly appetizing. When asked if food was ok, I said the coleslaw was so awful I could not eat it and asked for this to be passed onto the chef. I asked what the response was, I was told some customers like and some don't it's down to personal preference. Not the response I wanted from the cook, my personal preference was it tasted awful, in fact the worst coleslaw I have ever tasted so chefs attitude was a nonsense. We have decided we will never visit again, a first and a last today, so ne warned.

Refused entry at 20:00 place was empty and they close at 22:30. Was told not accepting walk in. When booked on online 5 mins later they turn us away saying they not accepting no one. Terrible service!!!

The location is nice, bit of a way out but still good. Jenna and Aleecer made an effort to get my vegan order right so I appreciate the service. Food was okay, not mind blowing considering the price.

I didn't expect Asda frozen cauliflower cheese , roast potatoes dry and horrible . Parsnips a bit of imagination would be nice . No green veg at all. , meat was ok . Overall not worth twelve quid for a half fresh dinner . You expect everything to be freshly cooked . Usually Brewers Fayres ok .

Went for a birthday meal, side salad that comes with the has dressing on not mentioned on the menu.

Myself and my boss went in for breakfast this morning, all the cooked breakfast was like it had been sitting there for hours Cold hash browns, hard eggs, mushrooms were tasteless and luke warm Coffee machine was out of majority of coffee As we walked in the young lady in an abrupt manner said Reception is over here, not overly friendly I wish I would have gone to McDonald’s as not worth £10.99 each, I wouldn’t have wanted a cold seconds No chef to be seen checking the food I can say I won’t be back, very disappointed and it looked so nice from outside Lots of tables full of dirty plates

The young girl behind the bar is rude, took ages to get a drink, dirty glasses, place is filthy dirty

The pub itself is a beautiful location and I have used this pub when I visit Bedford quarterly a year. However visiting this pub today was very disappointing. Very disappointed with the approach to serve customers when entering, and poor performance of how the business works. When we decided to order, the chap behind the bar was great and had no issues with how he handled the customers. While we waited the cooking time was correct, however she only brought two meals out of five, she then disappeared and served another table then served behind the bar without serving the rest of the dishes for us. We had to ask another guy to ask why we only had two serves of dishes and no one was bringing out the other dishes at the same time. We also asked for sauces but she didn't serve that so the guy also did this. When our dinner turned up, unfortunately I was saddened to say the dinner was a little warm to cold and really was tired of complaining and just ate. We also had disabled person with us and sadly the toilet was out of order which can caused problems. Apart from the two guys we got served by it was fantastic I just had to mark down big time due to lack of simple one woman failure services and lack of time between 1st serve to 2nd serve and service collecting dirty plates nor checking if everything ok etc. Such shame There is an outside seating area and there is a children's playground

Had a full mix grill, was very good, came very quickly.

The staff here work here incredibly hard! I hope the management appreciate it! The food was really good too. Well done staff for making this place what it is 👍I felt I had to leave a review because you never know if the staff are getting the praise they should

Waited far too long to be served .not enough staff....food only warm on arrival. Will not be going back in a hurry

This place has really gone downhill. There was only one staff member who was taking orders, cleaning tables. And serving food. The restaurant was a mess. They should have atheist 3 or 4 staff members to help customers and help run the business correctly. The food was horrible eggs and has browns over done. Bacon under done and a tiny portion of beans. The continental counter was bare. And whatever they had as in toast of pancakes was stale. There was juice spilt all over the floor and continental bar. And the coffee machine was out of order. Please boycott this place and go to local family run businesses instead of this mockery.

Had a lovely family evening. Service very good. We all enjoy our meals.

Birthday treat from my wife, nice and flat for her mobility scooter, food very good, good service.

Usual great experience that I always receive when I visit any brewers fayre

We were made welcome when we arrived at the Brewers Fayre by Aleecer, she took us to our table and explained what we do and then we ordered our food and she was so polite and made us welcome. We got our meals made by Dom and Betts they were lovely and a good price thank you for our lovely experience on our visit...look forward to going again

The food was nice. The bottomless drink option is great. But only when the drinks machines work properly. On this occasion, it kept giving less than half measures. Another thing that was really poor was the outside dining area. Discarded rubbish everywhere Not an inviting sight on arrival.

We often visit because of their Breakfast deal. Great value. Good dinner menu. Pleasent service. By Kiara an Chef Dom.

Food was lovely, however took so long to order. One member of staff taking orders and making drinks. I managed to go upstairs and use the bathroom and yet the queue hadn't moved at all by the time I came back.

Waitres jenna was outstanding very friendly and the food top class from Dom , will defantly recommend to friends well done 👏 guys on making me feel welcome

It’s OK for casual dining. The food isn’t bad. Service is OK. It has outdoor dining area and is roomy. There is plenty of free parking and is in an easily accessible location.

We had an unpleasant mother's day sitting apart from the rest of our family. My grandchildren were placed on the other end of the restaurant. They didn't even try to accommodate us, very poor service. Also the food was constantly running out taking 5 mins to replenish things like eggs. I've put some pictures of the surroundings of our table.

Poor. Had to wait for 10 minutes to be seated. Issues with the till resulted in another delay and a very grumpy server. IT issues happen but to not give any eye contact or update with the people waiting and getting more frustrated was more than annoying.

I have always liked Brewers Fayer you get a lovely Meal. Everyone very friendly.

Kieron is amazing, he was very attentive and so helpful the other other lady that greeted us at the door was very welcoming and made us smile

Very under staffed, long wait for food ,then had to cancel order for dessert as they had not arrived after 35 minutes .very unhappy as itwasarare family meal together .

Awful service, party of 6 people, half the meal was cold, the other half was awful, half the menu not available, and told to leave just after 10pm when we booked a table for 8pm, breakfast was very good 👍 friendly staff, unlike last night

Had a voucher for 40% off mains. Food was lovely, girl behind bar didn't look like she wanted to be there, Atmosphere was your typical Brewers Fayre. Service sucks the general manager couldn't organise a P155 up in a pub. 1 member of staff serving while the General Manager is being rude to customers and organising tables, while the queue at the bar gets bigger. The carvery looks like it was set up last week, with dry looking vegetables.

Overall very good + very reasonable priced

Awful place. Marketing offer deals to get people in but restaurant fails to deliver and customer service dept and senior management cannot give a fig, even if you complain. Best just avoid. Captive market with premiere inn there but the Maypole nearby is much better. Food is reasonable - if they have it. Long queues to order at busy times. No App. Filthy loos. Might as well serve yourself as the place is not built for service or happiness. Shame really as it could be really nice.

The meal (smothered meat) was OK, though the bacon was a bit minimal. My wife had the smothered chicken, which she enjoyed. Any inexpensive meal, though not so sure about the price.

Great value and brilliant service.

Waited a while to be seated, had to order the food at the bar, which had a 5 person queue, staff were uninterested, then my food arrived and it was raw!! Ordered a burger and as you can see in the picture, it’s raw! Felt sorry for the nice young lad who I explained to that my food was raw, he apologised even though it’s obviously not his fault. I’d already paid as was staying in the premier inn next door and on their meal deal, so I couldn’t get a refund, was offered a replacement burger, however I had no faith in them cooking it properly.

Felt sorry for the 2 members of staff, as it was quite busy and they needed help. Food isn't the greatest, but saying that, for a cheaper, quick meal out, it ticks the boxes.

Excellent service, friendly staff and greta family atmosphere. Food was served quickly and tasted great. Great value for money. The staff were amazing, the owners need to add more staff on to the shift though so everyone gets their lunch uninterrupted.

The breakfasts were both lovely and hot and well cooked .

All good apart from staffing issues? NEED MORE STAFF! The staff worked their socks off but found it hard to get to everyone? Which causes frustration to the customer's. The Guinness is very good.

Despite published hours closed early and refused to serve my family.

Came here for breakfast. Everything was pretty disappointing. The bacon was soggy, there were no eggs, and everything was a bit cold.

Relaxed family style pub with good cheap food.

Went in today, had carvery. Vegetables were disappointing. Tasyed lovely but limited variety. Also has black forest crownie. Immense.

Outstanding service and the staff tonight were great ... thank you

The food here was prepared from the heart.

I find the self-service to be inferior to the Beefeater which is the same franchise..

Food was below par as most Brewers Fayre.

Bit hit and miss but on the whole good

Friday 22/12 evening as part of the premiere Inn deal we had a meal here. The girl at the restaurant was miserable. Definitely not 'happy to help.' The food was good and Oliver was lovely. He definitely was 'happy too help.' Breakfast was ok but not much on offer. Angel was lovely. We felt sorry for her as a family that thought they were more important than anyone else wouldn't leave the table even though they arrived 45 minutes late. Other people were waiting for that table but they didn't care. Angel did her best to explain the situation as professionally as she could but they were far too proud too be thinking of anyone else but themselves. Good food and reasonably priced.

Self service buffet, continental breakfast, yoghurt, fresh fruit, patisserie, tea and coffee, full English breakfast 👍

Hi I came for my 1st Xmas dinner here today at the kempston branch bedford..I was sceptical having xmas dinner out but I was so thankful I did the service was exceptional as was the roast dinner and all the trimmings.big shout out to the chefs the staff for making it a special experience. Without you it would not be possible. Give ya selfs pat on the back. And a merry Xmas to you allxxx

Family Christmas meal for 22 people, sorted order out before the day and was well managed. We had some people do didn't show but was handled well. The food was great with no delays, everyone got their food around the same time.

Visit was ok. Seemed under staffed. Food was, again ok. good variety/choice.

We waited for more than 10 minutes for someone to seat us, then waited another 15 minutes to order our meals at the bar, we then waited another 30 minutes for the food and we waited so long for desserts that we cut our losses and left without receiving them, despite having already paid. Absolutely atrocious. Avoid at all costs.

Love this place good breakfast 😋

Very good but had to send meal back to change the chips to mash as ordered

Very slow service. Only ever one till which is for and drink customers. Not coming here anymore

Was disappointed in the table we booked weeks before hand had been reallocated to someone else on the day so we couldn’t sit in the restaurant

It is what it is. Once seated, it’s self service, buffet style. Filled a need. O thing bad about the place apart from it’s not dog friendly, so it’s not possible to spend time here and relax if you have your furry mates with you.

Had 18 in our party there for a xmas group of swimmers on the 24th November. Service was slow as they were short staffed . When the main meals arrived the potatoes and parsnips were burnt and shouldn't have been served. The manager brought some more vegetables up put onto a COLD serving dish . One of the diners meal was cold so sent it back eventually another one arrived on a FREEZING cold plate. The people who ordered their xmas Fayre got their dinner deducted. Shocking waste of time unfortunately won't be going there again soon.

Much improved since our last visit in May. We vowed not to return but our guests like the convenience of the venue. Service was friendly with a pleasant welcoming atmosphere as before. A great improvement was noted in the quality of the meal. Freshly cooked and well presented. Value for money.