GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
4.6

Based on 89 opinions finded in 1 websites

site_photo4

Nº 146 in 696 in Mendip

Score
OpinionsNoteGoogle894.6

comment_iconOpinions

Very comfy bed and spacious room, staff very friendly and food also good at the Bear Inn

site_logo

Wendy Beddoes . 2024-11-02

MORE AT Google

The room was clean comfortable and the mattress good, the room was good value for money. The room was very central to town and to Clark's Village for shopping. Parking was excellent as outside the door

site_logo

Sharon Baker . 2024-11-01

MORE AT Google

Great pub, lovely atmosphere and great food.

site_logo

Ade White . 2024-10-19

MORE AT Google

A good stay in a clean, comfortable room.

site_logo

Georgina Spearing . 2024-10-07

MORE AT Google

On arrival around 3.30pm 05/10/24, there was obviously a shortage of staff, your payment online system did not work correctly and you had no way of paying by card, very disorganised. However, your staff member Hayley was extremely apologetic, helpful and polite putting us at ease. The room was pleasant at a glance. Our family (7 in total) joined us for dinner @7pm, there were not enough staff, you had no ales available, service was slow. When we went to bed, I opened the window and noticed the curtains were ripped and the window had mould. There were cobwebs all around over the ceiling. Upon getting into bed, we saw the quilt cover was dirty and heavily stained, your housekeepers definitely saw it when they made the room up, there was no way they could have missed it!!!! We included breakfast, which was just as disappointing. The sausage was anaemic, and disgusting cheap nasty catering rubbish. The bacon was transparent, the black pudding was thinner than a two pence piece. The fried egg white was rubbery and crispy on the edges. The yolk was rock hard and the tomato was raw and cold. The mushroom was overcooked and rubbery. Nothing was seasoned!! I did tell Hayley the Chef was lazy to have sent this out to any customer, the chef has no pride with the quality and standards of the food they are producing. I have detailed photos of all the above which I will gladly share with you. Your only saving grace was Haley and the lady at dinner (she wore a cream jumper) who appeared to be supervising. I work in Hospitality (43 years) and I know how hard it is but basics were not met during our stay.

site_logo

Adrian Brunswick . 2024-10-07

MORE AT Google

Excellent service from very friendly and approachable staff, very good food, also the locals were very friendly.

site_logo

Malcolm Alford . 2024-09-14

MORE AT Google

Great food and service is always on offer here. The dining room has lovely ambience to enjoy your meal

site_logo

Mike Langmead . 2024-08-28

MORE AT Google

I walked around in Street and Glastonbury towns, walked some back roads in the countryside, visited the famous Tor and the Avalon marshes.

site_logo

Chris Ikeda-Nash . 2024-08-24

MORE AT Google

Only giving a 1 star as unable to leave a zero. Booked arrived. One meal returned twice, attitude from management appalling, definitely not a place id recommend.

site_logo

Deryk Johnson . 2024-07-23

MORE AT Google

We had a fantastic stay at this hotel in Street. If you are visiting Glastonbury and cannot find a local hotel this is very near and even has good views of the Tor along the main high street. Clark’s dominates the area which is very interesting and there is a great choice of shops in walking distance to the hotel. The pub is nicely decorated, food is good, Hayley one of the team made us feel very welcome, she was brilliant. We went with friends and both our rooms were large and beds super comfy. We found this to be very reasonably priced, we also got 20% off of our food as we had booked it direct which was an added bonus Hayley told us about.

site_logo

Tracey Wyatt . 2024-07-10

MORE AT Google

As always , excellent service and delicious lunch.

site_logo

Jackie Bishop . 2024-06-07

MORE AT Google

Always a stunning get away and useful for when I go to visit the family

site_logo

Bakewell Blair-Browne . 2024-06-04

MORE AT Google

Lovely place, food excellent despite a little blip, but sorted out immediately. Would recommend

site_logo

Sue Pearce . 2024-06-03

MORE AT Google

Great food, great staff, service was amazing and food was beautiful

site_logo

peter suri . 2024-05-27

MORE AT Google

Returned to stay at the bear inn after enjoying a stay there last year. Liked the atmosphere of the pub,& the staff were all pleasant & helpful. Only slight negative, seemed to be slightly understaffed to cope with busy pub at a weekend. Sunday 19th was very busy(really nice weather) & only saw 3 servers to cope with bar,restaurant & beer garden. All credit to the 3 young female staff working that day, they did a great job coping with the number of customers.

site_logo

DUNCAN McPHIE . 2024-05-21

MORE AT Google

The room was fab the stuff were all lovely and the food was excellent

site_logo

paul brookes . 2024-05-12

MORE AT Google

I had booked our visit months in advance ( our third stay at the bear inn) when we checked in the young lady said we will be in a family room across the road - a room in the annex Blossom Cottage-I said that we had booked a double room not a family room to which the staff member said we are very busy you should of booked earlier. The room in the cottage was dark and tired looking, not inviting what so ever. We had a pleasant breakfast on the Saturday however on the Sunday my husbands omelette was brown in colour when he turned it over it was worse obviously burnt. We asked the pleasant waitress to take a look, she asked what did we want her to do - my husband asked could he have an omelette that wasnt burnt. She agreed that it was burnt but said we wouldnt get one not burnt/any betteras she new the chef wouldnt be able to manage it. My husband then put in another order, the eggs wers overdone.

site_logo

Vicky Rooney . 2024-05-05

MORE AT Google

Food was really good.service spot on.another lovely birthday meal spent here

site_logo

Kathleen Melluish . 2024-05-04

MORE AT Google

Had Sunday roast. Lovely as usual

site_logo

Natalie Freeth . 2024-05-02

MORE AT Google

Really nice pub, staff are very good and food excellent. Great location, look out for 30% off events

site_logo

Warren Milton . 2024-05-02

MORE AT Google

Friendly helpful staff, efficient check in. Good size room and ensuite. Clean and tidy room and bathroom. Bathroom a little dated but clean and functional Good breakfast in the morning and again nice friendly staff. Definitely stay again and would recommend

site_logo

Tanya Baker . 2024-04-27

MORE AT Google

Ideal for a stopover, staff were friendly and helpful Meals were great

site_logo

Eric Patton . 2024-04-21

MORE AT Google

Excellent stay and lovely hospitality. Breakfast and dinner was superb food and vast choice of drinks. Served by Hayley each day for breakfast and for dinner and she was so thorough in ensuring that we were well looked after. Room had all that we needed and a great location for the shopping outlet nearby.

site_logo

Mike Saunders . 2024-04-15

MORE AT Google

We had a lovely time. Everyone was very helpful and kind. If we ever make it back over the pond we will be sure to visit your establishment again.

site_logo

Catherine Studer . 2024-04-09

MORE AT Google

I liked that I could do check in and out online. Things ran very smoothly. Staff were all very pleasant and friendly. The only negative would be as a woman travelling alone I felt a little unsafe where my room was. I had thought I would be in a room at the hotel not in a wee flat a short distance down the road. This is just a little negative and it would not stop me from staying again or recommending to friends and family.

site_logo

Sharon McConnell . 2024-04-06

MORE AT Google

Friendly staff, good food, nice ,clean rooms.

site_logo

Marcin Kozak . 2024-04-03

MORE AT Google

The initial impression was of a tired looking premises in need of a bit of TLC. Check-in went smooth. We had dinner that evening. The initial service was very slow. A good ten minutes before we were asked what we wanted to drink, by which time we were ready to order food. Another ten minutes to get our drinks. When the food it was very disappointing. Let’s start by saying that we ate it because we hadn’t eaten a thing all day. My wife had the Sunday Roast (Turkey). The green veg was nearly cold, and it looked as though the luke warm parsnips and roast potatoes had been around for a while. The waitress offered to reheat it for my wife, which I suspect is not a recommended practice. I had the Steak Americano which I ordered medium rare. When the plate arrived it had about eight soggy, warm, chips on it. I mentioned this to the waitress who went and got some more. These, although still soggy, were the hottest thing on the plate. There was no way that they had been deep-fried in oil of the required temperature. My supposedly medium-rare steak was dry and over cooked. I was tempted to ask for a fresh one but given everything else suspected that I would receive much the same. Our waitress asked the Duty Manager, Laura, to speak with us. She used mitigating excuses like the staff have been working hard all day and are doing their best. Just because I ate in the evening I still expect the same quality of food. Laura asked what we wanted her to do about it. My wife said that it was up to her to make that decision. In the end she did nothing. Her attitude to our complaint was very dismissive. The next morning we had breakfast. My wife had an omelette well done, I had the full English. Both were absolutely fine.

site_logo

Graham Meech . 2024-03-26

MORE AT Google

Very spacious room, in need of some refreshing but clean. Very friendly and welcoming reception staff and good food at the restaurant, although the service was a bit slow

site_logo

Daniela . 2024-03-10

MORE AT Google

Lovely staff. Lovely clean rooms. Would definitely stay again. Great location and value for money

site_logo

Judy Diamond . 2024-03-05

MORE AT Google

Friendly welcome, helpful staff, clean, warm room with comfortable beds. Food was gorgeous too

site_logo

Sandra Moore . 2024-02-18

MORE AT Google

So far it's been a comfy heartwarming visit with all our needs met and more, great staff and amenities with food to die for, literally the best food we've ever had away from home.

site_logo

David Barker . 2024-02-12

MORE AT Google

The bed was comfy the room was spotless! We were in one of the cottages which was lovely, only one downside was there was a room above us & they had children, there was obviously no sound proofing on the ceiling as we were woken rather early from children running around above us! Shower over bath could be updated as well. But we did enjoy our stay! Staff were amazing

site_logo

Carly Lokrheim Doula . 2024-02-05

MORE AT Google

Food and service. Bedroom comfortable Room facilities good Problems with plumbing and a dirty ventaxia that deposited black bits in the basin.

site_logo

Brian Solomons . 2024-01-26

MORE AT Google

Great service and an amazing atmosphere. All staff members are very polite, work really hard.

site_logo

Iga Fortuna . 2024-01-23

MORE AT Google

The staff on arrival were excellent and very professional As for the room for the money we paid it was superb Overall a very pleasant stay and would definitely return

site_logo

Kim Haggar . 2024-01-17

MORE AT Google

Really friendly and helpful people. Comfortable beds and decent shower. Food was great in the restaurant and at breakfast. The only problem we had was being in room 6. Until closing time we had to listen to banging doors and the hand dryers blowing from the public toilets below the room. There was also a constant noise from what seemed to be the kitchen extractor fans.

site_logo

Jedders Dog . 2024-01-04

MORE AT Google

The staff are excellent so friendly and helpful.The food is good too. The room was very clean and beds were comfortable .A great night's sleep .

site_logo

Carol Riley . 2023-12-10

MORE AT Google

Visited there recently for an excellent meal with friends from Bristol,

site_logo

Rob Enticott . 2023-12-04

MORE AT Google

I always enjoy my stay at The Bear. The staff are friendly and helpful, the food delicious and the rooms comfortable. I especially appreciate the fact that I can make a decent cup of tea in my room.

site_logo

Zoë Clark . 2023-11-22

MORE AT Google

Staff, facilities, rooms, restaurant and food - all excellent. Always a pleasure to visit The Bear, Street, and enjoy the warm welcome.

site_logo

Sandra Des Rivieres . 2023-10-23

MORE AT Google

Fab place food is absolutely beautiful as is the breakfast we stayed in the dose cottages next to the hotel just don’t appreciate people smoking cannabis

site_logo

Alison Hancock . 2023-09-28

MORE AT Google

Convenient, large rooms, quietish, friendly staff, late serving for food. I love it

site_logo

Sarah Smith . 2023-09-23

MORE AT Google

Stayed at the bear inn street lovely stay room nice and big and very clean workers on was very helpful had a very nice time

site_logo

Mark Holmes . 2023-09-14

MORE AT Google

Our room was nicely decorated, with comfortable bed. a nice touch was the fan in the room, really made a difference as it was a very warm night. check in was a breeze we had food in the evening, this was excellent quality

site_logo

Gary Lowe . 2023-09-06

MORE AT Google

Another amazing weekend in this comfortable and friendly hotel. The rooms are immaculately presented, breakfast is excellent with a wide choice. The food at other times is very typical of similar establishments but cooked and served to a high standard. The bar is well-stocked with something for everyone and both bar staff and restaurant staff are pleasant, friendly and professional. It's a stone's throw to Clarks Village - shoppers' paradise!

site_logo

Alison Corley-Rhodes . 2023-08-21

MORE AT Google

The hotel was lovely and clean. Friendly welcome. Food and drinks excellent and good value.

site_logo

Mike Rogers . 2023-08-13

MORE AT Google

Great staff told me the best places to go for walks and the best cafes to go. The place is in street town centre 20 minute walk to tesco. The room was fantastic spotless. I would highly recommend the Bear Inn I will definitely be interested in going back.

site_logo

matthew hill . 2023-08-12

MORE AT Google

Comfy room, great food and friendly staff.

site_logo

Denise Price . 2023-07-20

MORE AT Google

A one night stay in a very good sized room overlooking the garden.Lovely big comfortable bed,and a drink in the lovely garden. Very good value for money for the size of the room.11 am check out time is a bonus too.

site_logo

Simon Ball . 2023-07-03

MORE AT Google

The room was great, the staff were lovely, the food was good, the only thing that spoilt it a bit for us was the fact that we had a lovely garden outside the room but no table or chairs to enjoy it.

site_logo

Ann Casey . 2023-06-29

MORE AT Google

I always book there to stay. The staff make me feel so welcome and I joke about moving in.

site_logo

Amanda Servan . 2023-06-10

MORE AT Google

We have eaten there before but never stayed. We had a family room, it was very spacious, very clean, we were very impressed. We had a meal when we arrived, it was excellent, the service was top class. The breakfast the next day was varied, we had table service, again excellent customer service

site_logo

Sharon Cooper . 2023-06-05

MORE AT Google

As usual, our two night stay at the bear was fabulous! The rooms although not luxurious are clean and comfortable with all amenities you will need. Perfect for your holiday needs.the staff and breakfast were excellent as always. Breakfast omelette was lovely, pastries fresh and plentiful, hubby had ,"the works" and was very happy 😊. Highly recommend for a lovely short break, great value for money,we'll be booking again soon. Thanks to all the team, especially Diane

site_logo

Michelle Leibrick . 2023-05-31

MORE AT Google

Comfy little pub to have a drink and some rest before carrying on a journey.

site_logo

Puiman . 2023-05-25

MORE AT Google

Friendly and polite staff, great food, nice environment

site_logo

Phil Cross . 2023-05-19

MORE AT Google

Absolutely lovely family room. Great value for money and great location! Would recommended

site_logo

Sabrina Johnson . 2023-04-30

MORE AT Google

A lovely place to stay and eat. We will stay again when we next come down.

site_logo

Richard Wheeler . 2023-04-24

MORE AT Google

Great hotel lovely friendly staff great size room and bed . Didn't like traffic noise at very early am but that's not your fault we are light sleepers .

site_logo

Julie Jones . 2023-04-24

MORE AT Google

Good place, beautifull and confortable room, Nice team, a good adress !!!!

site_logo

Lucien Guerard . 2023-04-23

MORE AT Google

Basic room but it had comfy beds, adequate en suite facilities, coffee, tv and wifi so for the price it really was good value. Maybe, for a twin room , it could have a couple more clothes hangers, but we were 2 females sharing, maybe for a couple there would be enough. Staff very friendly and efficient. Food amazing value for guests. Must recommend the fish and chips.

site_logo

Pam Wilkins . 2023-04-22

MORE AT Google

This pub has improved since I last visited. Very dog friendly which is not for me as it's a food pub rather than a boozer. I had a nice sandwich with a side salad.

site_logo

Bobbie Ville . 2023-03-28

MORE AT Google

First time visit lovely place decor nice food was lovely staff friendly

site_logo

Caroline Lovell . 2023-03-24

MORE AT Google

Food food, reasonably priced, with friendly staff.

site_logo

Cheryl Bishop-Wells . 2023-03-23

MORE AT Google

Fabulous food. Top quality ingredients and well presented. Friendly, helpful staff who made the experience more enjoyable

site_logo

Jackie Blake . 2023-03-14

MORE AT Google

Similary restaurants in South West

restaurant_img
4.6

689 Opinions

location-iconEast Lydford, Somerton, TA11 7HA, United Kingdom
outdoor_seating_386041takeaway_386041delivery_386041

Went here for pub lunch after travelling to lots of different pubs in the area at around 2pm (all other pubs were shut). Even though they finished their lunch menu at 2 they let us eat, were super kind and great service. The food was delicious, never tasted better chips!

restaurant_img
4.6

81 Opinions

location-iconBroadway, Frome, BA11 3HJ, United Kingdom
outdoor_seating_348039takeaway_348039delivery_348039

Brilliant meal with friendly staff

restaurant_img
4.6

211 Opinions

location-iconBull's Quarr, Tytherington, Frome BA11 5BN, United Kingdom
outdoor_seating_349668takeaway_349668delivery_349668

This place is absolutely NOT where google maps says it is...

restaurant_img
4.6

828 Opinions

location-icon4 Priory Road
Vegetarian
outdoor_seating_120673takeaway_120673delivery_120673

I needed somewhere to have lunch whilst I work and Good Earth was on my list. This place is cosy yet full of character and life. It was busy downstairs so conveniently I went upstairs where I was quieter. My quiche salad was delicious and the atmosphere was perfect. I highly recommend this place for those who want a coffee and a chat with old friends, that’s definitely the vibe I got from the customers.

restaurant_img
4.6

125 Opinions

location-iconOakfield Road Broadway
Indian
outdoor_seating_331726takeaway_331726delivery_331726

By far the best Indian Takeaway in Frome - has been excellent since it opened and continues to go from strength to strength.