Based on 1.877 opinions finded in 2 websites
Based on 1.877 opinions finded in 2 websites
Opinions
Friendly Italien restaurant selling pizza and pasta plus a few specials. Kept serving food even though a bit quiet on a Sunday evening
Oliver Weisflog . 2025-05-18
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Best spaghetti I’ve had in years
Xavier Patterson . 2025-05-18
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I ordered a pizza and seafood pasta today. The pizza was great, and the squid, shrimp, and sauce in the pasta were also tasty. However, the mussels tasted bad — it was hard to eat them without feeling sick. I asked the server about it, and they were polite and took the dish to the kitchen. They came back and said the mussels were fresh, but offered to replace the dish. I didn’t want to cause trouble, so I said it was fine and continued eating if chef claimed that. But the mussels were honestly unbearable. At the end, I told the manager about the issue, just to help them realizing maybe today’s mussels not good, but instead of acknowledging the problem, he insisted the mussels were fresh and said seafood just has a strong smell. I found this attitude very disappointing — anyone who has eaten mussels knows the difference between fresh and spoiled. I left feeling frustrated.
Ryder Tree . 2025-05-03
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Just had a fabulous time at this lovely restaurant. We are not from this area so did a bit of research as to where to go. Castello did not disappoint, the waiter was attentive and fun, the food portions were large and delicious. I couldn’t finish mine! We had bruschetta to start, one between two would have been enough. The seafood risotto was delicious. We will definitely return if we visit Frome again, thank you!
E B . 2025-04-25
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The food was pretty good. I really enjoyed my calamari starter, the pizza was good and the ice cream selection for dessert was nice. My sister said they did the best Banoffe pie she's ever had, and she really likes Banoffee pie. So high praise. I would definitely go again.c
Jake Smaje . 2025-04-24
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The food was fantastic and reasonably priced and the staff were very friendly and helpful. Highly recommend
Paul . 2025-04-23
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A beautiful restaurant in Frome. If you're in town, this place is a must. We had a large group of 12, our servers were polite and patient. We had some children with us too who towards the end were a bit hyperactive (apologies for the noise) but the staff were lovely about it. The next time we visit we will definitely be getting baby sitters! The manager who I presume was the owner was lovely and charming. The food is very reasonably priced and delicious. Thank you for a lovely visit to all the staff working last night. Happy Easter
Sharl G . 2025-04-20
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We had one good meal out of three. Raw chicken served and underdone pizza. Good service though.
sleep in ek . 2025-04-11
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We visit Castello every time we're in the area, the staff are great, the atmoshphere is lovely, the food is fabulous and last night was no exception either. It's always worth booking ahead as the restaurant seems to fill up quite quickly, so a pre-booking would avoid any disappointment.
Neil N . 2025-04-09
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Large restaurant with an uninspiring menu.
Vaughan O'Nions . 2025-04-07
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We went to Castello Restaurant for my birthday and we had a pleasant evening. Good food - the menu is various, Italian style as should be 👍 Service was good, just the waiting time was a bit too long but in general, a good atmosphere. I would recommend for a relaxed evening and tasty food.
Doina Onuta . 2025-04-06
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Really enjoyed our meal here. You are greated on arrival and the service and food great. The atmosphere throughout the evening was lovely. It was like being welcomed home. The only comment was the calamari was very chewy and tasteless as a starter but the rest was really good.
Matthew . 2025-04-05
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Amazing meal, very friendly staff and lovely atmosphere. Will definitely return.
kerry crosfield . 2025-03-19
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We had a very injoying evening ,celebrating our belated birthdays , All our dishes was delicious, with generous portions. We had lots of laughs with the gorgeous two waiters ,definitely recommend the restaurant to all. 🥂🥂
Peggy Snook . 2025-02-28
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Went and enjoyed a valentines meal here and the food was amazing! All served in great time and tastes fantastic! The steak melted in my mouth and cooked perfectly for me. The only issue which isn't awful was that they had forgotten to bring our bottle of wine until we had to prompt and ask for it again. Service apart from that was great and they were friendly. Would definitely recommend and would love to go again.
Katy Coulson . 2025-02-15
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As we live in frome this is always our go to place however last minute we decided to book another new restaurant in town for 8pm unaware that it was Valentine’s Day. Long story short, we didn’t get seated in the new restaurant so in desperation for food we walked into Castellos and were greeted by the owners and staff with big smiles and welcomes. The place was super busy and fully booked. We were asked to come back in 30 minutes until a space opened up and we were seated straight away on our return. . The members of staff were calm and relaxed and are a well oiled machine. Each knows what needs to be done and they work together to give you a good night with good food and atmosphere. We were served really quickly and attentively . Castellos is 5 stars all round. it is fantastic and completely deserved. Highly recommend.
chloe w . 2025-02-15
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We decided to treat ourselves to an early Valentine’s meal at Castello. As always, it was a 5-experience from start to finish! There was a friendly greeting as soon we walked in, great service from all the staff, and delicious food. We both chose the tagliatelle, mine with chicken and my husband’s with salmon. I decided to indulge in a dessert of tiramisu and what a treat it was, a generous portion that was light in texture but richly intense in flavour. The owner made time to have a chat with us, making us feel like friends instead of customers. It’s always such a special experience here. Thank you!
Judith W . 2025-02-05
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What a fantastic place service brilliant and the food outstanding I can definitely recommend it especially the fish and mussel stew yum yum xx
Julie Gunn . 2025-02-02
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Very very good food and the people are nice :)
Ignacio Castillo . 2025-01-22
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Great pizzas, incredible service, I recommend it
Diego Suazo . 2025-01-22
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First time here. Food was well cooked and full of flavour. The service was very flexible and friendly. We will return. Thank you.
Simon Lewis . 2025-01-21
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Excellent on all fronts, visited on a very busy Saturday evening but the service was great as was the food and wine.
sarah Daniel . 2025-01-18
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Honestly the worst Italian I’ve ever had, avoid at all cost. Food is cold Linguine is horrible It’s not Italian, it’s more from a can
Steve Rose . 2025-01-08
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Always great food and service. The most consistently good restaurant experience in the area.
Scott Martin . 2025-01-04
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Food was excellent. Atmosphere great. Service was brilliant. Seating was not so good. I was in the coat area. Yes you read that right. Every time someone hung up their coat it had to touch my head 🙄 if that wasn’t the case I would have given 5/5. The booking had been made well in advance and there were empty tables nearby so why I had to be sat in the coat area who knows. Personally anyone booking state where you want to sit rather than depend on the staff choosing the table.
Trish C . 2024-12-28
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Staff were friendly, fast service. And yummy food. I did turn up just after 5 so it wasn't busy.
Zak H . 2024-12-19
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Can’t remember the last time we had such a gorgeous meal. We had the crème penne, chicken risotto, cheesecake & chocolate soufflé. Service & food spot on.
Jacqueline B . 2024-11-16
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Castello Restaurant is sincerely the most authentic and the best Italian restaurant to visit for any occasion. Exceptionally high quality service, responsive and attentive staff, and incredible quality of food and a great menu. I highly recommend to anyone who wishes to enjoy classic Italian food, the environment and atmosphere is very friendly and warm. I cannot praise the service and food enough - expectations will be exceeded.
Amela K . 2024-11-15
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Fantastic food in a beautiful little town. Courteous and professional staff, definitely worth a try!
Muharrem Kapllanaj . 2024-11-15
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Went for a family gathering. Food was fantastic and noticeably fresh. The manager was very friendly and made us feel like at home. Unfortunately I didn’t take a picture of the food as I remembered about the review too late 😂
Arsid Kapllanaj . 2024-11-15
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- Food poisoning: spent all night vomiting and diarrhoea. Throbbing headache today. All family unwell. - Service: Gave away our reservation; had to wait half an hour for table. Had to call restaurant from mobile phone to get drink and later bill because very poor waiting staff.
Trail61116429069 . 2024-11-07
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We went there mid week, and the restaurant was buzzing. The food was amazing. And, the waiters were so friendly and attentive. The place itself was very nice, and located in the cobbled area of Frome. And, the prices were very reasonable.
clive p . 2024-11-02
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Had a really nice meal here on Friday. The food was excellent
Dave Bardsley . 2024-10-29
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Lovely relaxed Italian restaurant , food was great as was the service
Gary Breatcliffe . 2024-10-25
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I just had to respond to the review in August titled “mean mean mean.” If this person is quoting he can cook a penne for 80p and run a restaurant. What’s he doing in Frome? Also the spelling is atrocious he talks about an owl but he really means a bowl. Ignorance at its finest. I’ve been coming to this restaurant for over 11 years since it opened actually. I don’t need to be biased in my views because I’ve never had a single mediocre meal here. Castellos atmosphere and welcoming environment is absolutely stunning and noted by all who come here. The food is consistently perfect, either going out for a quick pizza and a glass of wine or a family blow out which we often do has never disappointed. It’s perfect for families, celebrations and just going out for an 80p bowl of penne!
Carol Foster . 2024-10-23
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Very good restaurant. Super clean and cozy.Excellent service and very good food.Can’t be better then this🙏💕
deniz akbay . 2024-10-22
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Arrived late pm in Frome on route to the Cheese and Grain for a concert and headed straight for Castello on the back of previous reviews, and keen for a quick bit of Italy in advance. Blundered in at about 17.30 and the place was quiet but well laid out, and we were immediately welcomed (first welcome) by one of the waiters who asked politely if we had a reservation? 'No' I replied 'table for two?', and he said 'no problem' and showed us to a corner table for two...menus already on the table. Not long after, another waiter arrived to take our order - they're all very efficient and 'tidy' as my other half said (I'll assume that their clothing?) - and before long a bottle of Rose arrived, as did rosemary bread with mozzarella (lots of both) and a bowl of mixed olives, as nibbles before the main course (second welcome). What had been a slightly quiet restaurant was starting to burst into life as guests started arriving and a general hubbub was emerging. 'This place is popular' I thought. Interestingly, and to also be welcomed (4th maybe?), is that they have a bar person permanently serving drinks and coffee's to the waiters so there was no wait time for either - impressed. The mains arrived! Third welcome (?) to a huge Greek salad and a Tagliatelle Rosso with a lot of parmesan as required - both of which looked and tasted amazing - really well prepared. The coffee's were equally good. By the time we left at 18.45 we were: a) impressed, b) slightly annoyed we couldn't stay longer c) thinking of moving to Frome, & d) still laughing at our little chat whilst paying the bill! (you had to be there!) which was a lot of fun. So, in summary: great staff, great service great food, and great VFM. What else is there? PS. As we left, there was a queue of people arriving most of whom had booked....says it all.
CotswoldsSpotter . 2024-10-18
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Service was second to none. Tegamaccio is a must to buy and absolutely worth every penny!
jubed . 2024-09-21
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excellent food, delicious. very good service also.
begum gencer . 2024-09-17
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Lovely vegan pizza, vegan cheese and lots of veggies on top, friendly staff also, nice place.
Bee . 2024-09-10
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Superb all round. The Food is fantastic, service really good, we had the Tiramisu which was amazing. Try it you’ll like it. Five stars plus!
Phil & Nicky . 2024-09-08
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Unlike the nearby hotel/pub I stayed at this restaurant exceeded my expectations. I was only in town one night and travelling alone which is always a bit awkward. Nevertheless the staff made me feel welcome and were friendly and attentive and the pizza was delicious. One of the best I’ve had in a long time - vegetarian, crispy and perfectly cooked and with the addition of good quality chilli oil I was blown away. Thank you!
Nicky Smith . 2024-09-02
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Appalling - Avoid! - Food poisoning: spent all night vomiting and diarrhoea. Throbbing headache today. All family unwell. - Service: Gave away our reservation; had to wait half an hour for table. Had to call restaurant from mobile phone to get drink and later bill because very poor waiting staff.
Old Westminster Lawn Tennis Club . 2024-08-29
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I had the Tropicana and it was hands down the nicest pizza I have ever had. The service was excellent and very fast considering how busy they were
Jessica G . 2024-08-24
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Excellent service, flavoursome food, lovely atmosphere. We hadn’t booked as thought might be quiet on a Tuesday night. On arrival the restaurant was very busy but we were very lucky to get a table. The staff here really work hard and even though they were extremely busy the service was still spot on. The food is always amazing and exactly as you requested.
Debbie H . 2024-08-14
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You must try the Panna cotta it was amazing even though is 7 quid it was worth every single penny you have to try this restaurant
Joseph Tsui . 2024-08-09
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If you want a quick bowl of expensive pasta then head on in because this is what they do here. My penne with chicken and mushroom was more like a game of 'hunt the chicken': every piece had been cut to about a 10mm x 5mm slice. Ditto for the mushrooms, very few and far between. And this for a owl that cost £16.95. My wife, an experienced cook estimated the cost of the ingredients at less than 80-pence. The three other dishes o the table were equally disappointing. This is Rip-Off Britain at it's worst.
BristolCharles . 2024-08-08
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Mark Bruce Company ran a Summer School for Vocational Dance Students during which time we booked all 19 to eat one evening last week. The staff were amazing checking the pre orders beforehand. Extremely welcoming, the students reported a great evening, food and atmosphere so enjoyable. Thanks Costello team, we'll be back next year!
Sue M . 2024-07-25
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Great food, lovely kind waiters. Pizza is to die for ❤️😋 Also have an open kitchen so you can watch food being made, plus very clean toilets! Definitely worth a visit. Only complaint is prices - very expensive and there may be better options.
sunny . 2024-07-23
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The mussels were off and the manager said " if you order seafood you take the risk of food poisoning" l can not believe how rude he was too. Terrible food Terrible service. This was a treat to go out with my son , it was so upsetting.The people on the table behind us also had a bad muscle. They did not care the food was off and could give you food poisoning Waste of our hard earned money and treated like criminals.
Joy Slinger . 2024-07-16
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Ordered a pasta dish with muscles in, which has multiple rancid smelling muscles in. One of which I ate (yet to see if I get food poisoning) after being berated by rude server and not aloud to talk. The manager then said well that's the risk you take eating sea food, you might get food poisoning. Which is an insane answer coming from a supposid nice restaurant. Terrible experience over all, clearly just rely on tourists as no local would want to deal with there terrible food and service!
Toby Slinger . 2024-07-16
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Lovely food, great service highly recommend.
Jane Lindley . 2024-07-09
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With just one night in Frome, we chose this very promising-looking Italian restaurant, and it exceeded expectations. The meatball starter was particularly good, but everything was fresh and well seasoned. The pasta we all had was terrific - very tasty, perfectly cooked - and their sauces were full of flavour and personality. The ambience was happy— we were glad we booked, it got very busy. Thank you to Andrew our server with patience and humour. What a lovely surprise this was. We will surely return.
ridgwaypl . 2024-07-01
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Absolutely wonderful meal, highly recommend!
Andy Huckle . 2024-06-14
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Still the best place to eat out in Frome. Reliably delicious food, fantastic staff, good atmosphere. Definitely recommend. Thanks to the Castello team for a great meal and night out :)
Alison D . 2024-06-04
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Service and food excellent. Best Italian restaurant I have been to. Lovely interior and pleasant atmosphere.
Belinda waggett . 2024-05-29
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Visited 17/05/24 - Fantastic Italian restaurant with really nice food and great service. We found this last minute and they took our reservation. The service was great and they are family friendly, we took a baby and they customised the food for her with less seasoning. All of the food tasted great and was good value for money.
Daniel D . 2024-05-17
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We had meal with family and it was amazing absolutely wonderful food, service was excellent and friendly,atmosphere amazing 👏 😋 👌 love to visit again
lulzim gashi . 2024-05-14
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Lovely Italian in the heart of Frome. Service was warm and friendly, they couldn’t do enough for us. Menu selection was fantastic and every plate that left the kitchen looked amazing. I had the arabiata which was gorgeous, my only gripe was that it was a very small portion for the price. The calzones on the other hand are huge! Would recommend!
Megan Green . 2024-05-05
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Amazing place.. you have to go!
M Hig . 2024-04-29
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Had a meal on a Tuesday evening, not the busiest but had a good atmosphere. Food was very good typical Italian. Would recommend it.
Charlie Fox . 2024-04-21
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Proof in the pudding is in the eating…..
Ian Lowe . 2024-04-20
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Food of a very good quality, arrived quickly, very hot and very tasty. Drink choice just as good with a wide variety for all. Service outstanding, friendly and funny server, very prompt and an all round happy chap.
Lewis Ascott . 2024-04-15
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I can’t even begin to explain how special castellos made our evening. My partner and I were in bath for a few nights to celebrate him coming home from a long time away with work and he ended up proposing! He booked castellos as it looked beautiful online and the menu looked delicious and it really was! Their service was absolutely incredible and they made sure to have a chilled bottle of champagne ready for when we walked in. Thank you so much for your amazing food and incredible service! Even though we live far we will 100% coming back!!
Molly Royston . 2024-04-10
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Always good. Superb staff who look after you with the best service. The food is always good. Very busy. Look forward to going again.
Clive Vincent . 2024-04-09
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Amazing place.....but I've never been there! Thanks to all at Castello for arranging an excellent Engagement dinner for our Daughter and Fiancé. They had an amazing time with you.
Nicholas Triscott . 2024-04-07
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Had a delicious meal here, very clean and lovely restaurant.
Jim Bartholomew . 2024-04-06
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Looking for a decent place to eat in Frome? Highly recommend this wonderful Italian restaurant. We turned up without a booking, but even though the place was very busy, we had no trouble getting a table.( Has a large second floor). The staff are very welcoming and the food arrived really quickly. The quality was exceptional.
Gary Loewy . 2024-04-05
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Ground floor of restaurant full on arrival, shown to our table friendly waiter Food fantastic as always. Very disappointed with the fact we where told the bar was closing at 9 pm if we wanted more drinks, constantly harassed by staff to pay the bill between 9-955 pm asking us to leave as they where trying to save on heating and lighting. One member of staff flounced out slamming the door eventually left at 9.55 feeling uncomfortable to even finish our drinks . After visiting this restaurant on a regular basis for over 10 years will be reluctant to ever return
enjoy-travel35 . 2024-03-07
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My husband and I stumbled across this place and were very glad for it. Seems on a Sunday in Frome there are few places to eat if you are looking for a few salads or healthier options. After finding a few cafés serving sandwiches and pies we found this Italian place and had a lovely lunch. The place was nice and clean, the service was good and the food was excellent woth lots of choice on the menu. We would return here and happily recommend it.
Laura Coats . 2024-02-19
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The food here is absolutely superb, especially the pollo Milanese and the salmon. The tomato sauce in particular was very fresh and delicious. We just about had room for dessert and went for the banoffee pie and tiramisu, both of which were excellent. The service was also great - it was a busy Saturday night when we attended but they found us a table quickly and staff were attentive throughout our visit. Will definitely stop by again next time we're in the area!
Gary J . 2024-02-12
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Lovely food. Great prices. Quick service. Nice and clean. Always a great atmosphere.
Simon Murray . 2024-01-30
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It's definitely worth going! Best pizza and service.
Jo Bujak . 2024-01-29
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Good food, and service Nice atmosphere and enjoyable evening
Alison Lee . 2024-01-17
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all round excellent!… good food at a good price and a great atmosphere… very. nice staff who were attentive and helpful…
Destination632892 . 2024-01-12
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We were three couples for dinner. Good ambiance and busy on a Saturday night. Started with cocktails - OK but 'The Godfather' was fairly weak compared to others I've had before. All starters good and enjoyed my Portobello mushroom. Aglio (garlic and rosemary bread) also very good. Diavlo pizza reported as tasty. I had the Risotto (Fruitti Di Mare) which was, unfortunately, very bland. There was NO seasoning, which I added myself. Quantity of mussels and shrimp distinctly lacking. One of the ladies had the Risotto Verdure and reported the same blandness and lack of seasoning. Calzone Piccanto reported as slightly below expectations but OK. Other dishes and desserts reported as good. On balance would return.
Steven Kjaer . 2024-01-07
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Not too busy 3 nights before Christmas. Great food, shown by 4 empty plates! The carne toscana pizza was lovely, thin base, nice and light, not hard and very tasty. The aglio mozzarella starter was also very tasty. Will definitely come again when in Frome of an evening.
Stephen Adams . 2023-12-24
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I had linguine with shellfish and it was delicious 😋😋 Very nice staff and I'd highly recommend it for everyone.
Gail Fawcett . 2023-12-17
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We went to this buzzing, vibrant restaurant for our Christmas work do. Despite how busy they were, the service was spot on. There was always someone on hand ready to top up our drinks and get us more. The food was lovely and came to us all at more or less the same time, which is not an easy things when you have 30+ people to cater for. The atmosphere was my favourite thing though and my mates Diabolo pizza! Really great place .
francescalarkin . 2023-12-12
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We held our annual works Christmas doo here last Friday. The food and service were impeccable and there was a lovely atmosphere in the restaurant. Amazing and highly recommended.
ian l . 2023-12-12
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We wondered upon this lively and lovely Italian restaurant as we hunted out something to eat on a Sunday evening. This place was full and rightly so! The staff were friendly and professional quickly leading us to what looked like the only free table. Food and wine ordered, all great, tasty and filling. I gad the meatballs which were OK however the seafood linguine was excellent.
B9730YJpaulf . 2023-12-11
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We tried the pub across the road and walked out.this restaurant was a life saver,very good food .clean well lit.staff great.
Global52289398427 . 2023-12-06
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Everything was amazing!! Thank you
Paul Reeves . 2023-12-04
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Arrived in Frome late evening. Castello looked busy but the staff kindly squeezed us in. Meals were delicious, waiter was fantastic. Catered for our young daughter as they provide all menu choices as child size portions too. Highly recommend.
Kathryn Petrie . 2023-12-03
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We went as a group. We didn’t enjoy the food, service was fine. The restaurant has a good atmosphere, the staff are good and they did a good job but none of us enjoyed the food. The Italian food was far from what it should have been. I guess the food tried to cater for a wide range of client but I wouldn’t say it’s traditional Italian food.
634giuseppe . 2023-11-26
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Pleasant place simple and enjoyable
Clayton Francis . 2023-11-25
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We booked a table for two last minute and we’re so glad we did. The starter of goats cheese was delicious, really tasty. We both chose the special of lasagne which was clearly freshly made and really tasty. The staff were friendly and the atmosphere in the restaurant was buzzing.
Pinchey99 . 2023-11-10
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We came across this wonderful restaurant by chance when visiting Frome for the Frome Independent street market, having failed to find anywhere for lunch nearer to the centre. We were given a friendly welcome, and the service throughout was efficient, courteous and very professional. The meals we had were exceptionally good; my Ossaboca was one of the best dishes I've had in a restaurant in a long time. Very fair pricing for the quality and quantity, and the overall experience was exceptional. I've only given 4 stars for Atmosphere as it was, rather surprisingly, quite quiet when we were there. I'm sure that when it is busier the atmosphere would merit 5 stars. A shame we're not from the area; otherwise it would become a regular favourite restaurant.
Ralph Morgan . 2023-11-05
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First time that I have been here food was excellent and I will be definitely be going back.
Andrew Cole . 2023-11-03
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Lovely restaurant, fantastic food!! 💖 Friendly helpful & prompt service from all the staff. Recommend this restaurant with confidence 💖
Linda Helen Leadbeater . 2023-10-29
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Nice modern decor. Friendly staff. Good choice of pasta, pizza and other Italian standards. Our pizzas were very tasty and generously topped. There looked to be quite a few 'regulars' in which is always a good sign.
Neil C . 2023-10-24
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Excellent food and service. We had appetisers, pizza and desserts. Portions are reasonable but not too big.
Ivan Guevara . 2023-10-17
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Friendly staff, Very good tasty food, and a really good selection as well. Highly recommend
KeithH66 . 2023-10-17
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My meal was very average, chicken with Palma ham, gratin potatoes, a jus and leaves. The chicken was cooked well but the jus was like a thick gravy. The gratin potatoes were poor, couldn’t taste any cheese, runny ‘sauce’. The leaves were a bit of lettuce. Very disappointing.
Petrani . 2023-10-17
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Love this place, never disappointed, always excellent. Love the fact that they are now doing smaller portions, thank you
Carol Didymus . 2023-10-12
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Handmade pizza with a great atmosphere
Jeffrey Dawson . 2023-10-10
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Saturday night out! Four of us had a really lovely evening. Great atmosphere, tasty food, reasonably priced.
Adrienne Crampton . 2023-10-01
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Love it , great food , fab service
tommy boll . 2023-09-26
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Delicious food, friendly attentive staff. Nice restaurant to eat in.
Sue Mullis . 2023-09-24
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Always good - friendly staff and food is great. Chilli prawn linguine is always good :)
Toby Prin . 2023-09-16
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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