Beacon Fish Bar in Blaby

Big portions, very tasty, rare green salad(mint cabbage), kind staff, recommend

Just had a great sausage and chips for lunch. Welcome was very warm and the food freshly cooked, brilliant!

Don't have half the things on the menu. Disappointing

Very igrant kept putting phone down terrible portions prices are over the top so flipping igrant no need . hanged up twice on me wount use there again money grabbers need to change there attitude towards people

Normally I go in and order. £7 for tamdoori chicken and chips tray meal. I ordered online the same thing for £8.40 and just got the chicken and it took 2 hours when they are a mile away from my address. Complete ripp off and poor service. When rang to complain they were not interested. Will.not use again.

son had wonderful food and and wonderful cheesecake kaka ( my bro made me write this

Good all round, queues are long. Are you rating it lower for slow service? Go somewhere else.

Went in on an evening customer service was shocking didn’t get spoke to for ages. Girl behind till had an attitude Placed our order which they got wrong so ended up having to pay extra at the end. Was stood watching peoples kebabs be made and there were millions of flies on the bread , the salad landing on the meat Me and my family now have severe food poisoning from this food Portion sizes are rubbish for what you pay also

Food was okay, usually it’s the best around but on my last visit the chips weren’t fresh and the battered sausage was but with puddles of grease pouring from it. Also my last visit there was SO MANY flies crawling over the sides and the staffs clothing, when looking around I didn’t see any zappers so maybe it’s a good idea to purchase some now the warm weather has arrived?! Was very off putting seeing the amount of flies flying and crawling around the sides and food.

Order delivery, large portion kebab - hardly anything in there! Portions reduced and prices increased. Service here has been going downhill for a long time! Won’t be retuning

It's okay, kebabs and naans are good, naans are made fresh which is lovely. Chips are chunky, never enough salt and vinegar though. Staff are hit and miss- sometimes friendly, other times they barely acknowledged you. Portions used to be bigger. Pretty expensive for a chippy.

The kebabs are nice as are the chips. really good portions. So why the 1 star? Because last time we ordered from here (March 8th) me, my partner and my son all suffered from food poisoning. Sadly we will never order from here again, unless they improve their hygiene rating, which is currently a 2 out of 5.

Worst chippy I have been to in my life. Chunky chips but no potatoe inside. Portion of none eatable & none chewy chips . Uneatable I had to bin them . I wanted a kababe as the meat was cooking on the machine but would not do nan bread. I won't be going back . Shame but the services are appalling. Never again . Not even worth 1 star. Avoid.

Collected are order from ere about 4:05 yesterday afternoon food seems ok apart from the chips they was hard but the hole house has woken up with food poisoning, contacted the shop today for the bloke to tell me he will ring me back and hasn’t…. Will never eat from this place again!!!

Terrible price. 1 piece of roast chicken, 1 pie is £9 no chips. How disgusting is that. Staff were rude

Unexpectedly visited for first time in awhile last night. Same management and staff but fair play they have improved. Most importantly the portions are now reasonable again and they've stopped the silly 10 pence for a bag charge. Chips were great. Fish was nice, the batter a bit thin for me buts thats all personal preference some prefer it that way.

It was almost like they didn't see me waiting to be served and went to someone else first, while I was stood there waiting. That's poor service

Have started to give very poor portion with smaller containers, avoid has I will from now on

Absolutely terrible customer service. Accepted the order despite being in no position to fulfil it. Food arrived after 2 hours, cold, and one of the kebabs was wrong. Rather than calling to explain they just kept putting the delivery time back and wrote "sorry had no mixed shish" on one of the kebabs. Called to complain and was told to hold the line, they hung up on me, every attempt to call back was ignored. Drove up there and sat outside the shop and called and watched them ignore the phone. Returned the incorrect kebab and explained that the other food was accurate but cold and took 2 hours to arrive and requested a refund. Was told yes and then received another call to explain they could apparently only refund half of the order as I only returned one kebab. Was offered free food next order but there will be no next order. Dreadful business.

Placed a simple fish and chips order which never came. Waited 30 mins altogether, still no food, we were in the shop so no excuse with delivery drivers. So strange, staff wouldn't tell us what was going on! Requested refund (took 3 requests) then left to go elsewhere. Won't go back.

Finally found a takeout the whole family like with no complaints ....Great food , Great service , Great price

Top notch kebab, very busy but tasted delish, will go again.

Gave me literally no donner meat what so ever absolutely terrible, dont hire new people and watch them give out little to no portion, wont be going again and worst of all all the staff stare at you

Horrendous customer service, ordered with just eat. After 2 hours called the restaurant and they said 10 more minutes. 35 minutes later called again to be told it was another 10 minutes. When questioned on if it had even left the guy on the phone put the phone down. 3 hours late still no delivery and they are not answering the phone

Just under 3 hours to deliver and food was cold, really like the mixed keebabs from here, but will not bother getting them delivered again.

Half the things I ordered off the menu wasn’t available the burger I ordered was deep fried and not done on a grill I asked for salad there was no salad

Just had cheeseburger and chips, it was horrible. Poor excuse for a burger, it was deep fried then smothered in garlic mayo, with loads of green stuff with mint in, and 3 whole small green peppers, no normal salad at all. Came with about 10 chips. Won't be going here again, is was terrible

On my first visit to Beacon Fish Bar, I was disappointed with the service. Despite being a takeaway place, there was a complete lack of basic greetings, smiles, or even eye contact. With two people in front of me, I was unsure whether to place my order or wait. Since no one acknowledged me, I decided to wait. However, the situation became even more confusing as more people entered the shop. Some went straight to the till area, leaving me to assume they had ordered online or over the phone. After waiting for a whole 15 minutes, the person behind the till finally looked at me without a smile and asked what I wanted. I placed my order and paid, but there was no indication of how long I had to wait. I had to position myself back in the queue without any guidance. Another 15 minutes passed before I received my order. This whole experience felt awkward and rude. Although the food itself was good, I don't think I will be returning to Beacon Fish Bar. While I didn't expect a lengthy conversation, a simple hello and thank you are essential for a pleasant customer experience. It's worth noting that there is some free parking available on the road, but it can get quite busy due to another food place and a shop nearby.

If I could have given a no star I would absolutely disgusting my food was cold I paid 10.65 for doner on nann had about an ounce of cold meat nan was freezing and I collected and live 3 mins away never again .....

Used to get a quality kebab and chips! But since the new girl started on the kebabs and salad, the portions have been halved! Used to be the best place to have that full up feeling, but no more! Will update my review when portions return to normal.

This place used to be really good but gone down hill. They have put the prices up and made the portions smaller always in consistent with portion sizes especially the chips.Black and stale chips probably a day old, burnt doner which was chewy and disgusting naan was soaked in doner juice (fat) which was sickening asked for salad just lettuce and onions and the guy was counting the strands of lettuce he was putting on my kebab which there was hardly any was the same a month ago thought id give it another try but still the same. I think its time to find a decent kebab shop. Avoid unless u want to be disappointed.

Chips could have been better, but takeaway service good as ever

This place is absolutely outrageously disgusting. I had a doner kebab and it was red I felt like I was chewing pig skin it was also so dry and hard like my nans bones.😡😡

i had cheesy chips and a cheese burger, never tasted something so nice that felt like home food. the chips where well cooked and just right, the burger was cooked perfectly. i recommend this place its delicious .

Good food, fresh and tasty, quick service, polite staff, not expensive at all.

Says you serve fresh I didn't receive fresh when I visited.

disgusted how this turned up around 5 bits of chicken pitta all broken up rang them 4 times no answer they used to be amazing but last 3 orders have been really poor won’t be using them again

Mixed kebab In naan bread was amazing

Lovely polite staff delicious food

Batter on fish very thin also thin fish inside chips were ok

Fish batter very thin and on opening the thin batter just dissipates into the paper and fish breaks upas for chips..a bit tasteless but chunky..mushy peas lovely...

Delivery was nearly half an hour late food was cold didn’t get my full order and kebabs was not large like we ordered this is the second time we’ve had problems with them so will not be ordering from them again

Chips on Monday were possibly the best i've ever eaten and the fried chicken is surprisingly epic. Edit - I wanted 3.5 hours tonight for a kebab that was impressively both burnt and cold. Delivery time recently have been atrocious.

The food is not as good as it used to be and the chip portions are worse now and ridiculously priced now in boxes and still charging alot. Also the staff aren't as friendly nowadays

Takes ages to get served, and the amount of food you get isn't worth the amount it cost

Looking forward to having dinner from here with family only to bite into a frozen pie. Took it back ensuring the owner felt how frozen it was! Totally unacceptable, cooking food and being hygienic appears unachievable. No excuse for this standard only incompetence.

Fish was overcooked....I'm guessing it had been cooked a good while before I purchased .. so the batter was soggy and the fish was dry.... and omg, it was expensive

Ordered over the phone, was very poor communication skills. When picker order up and brought it home they had given me the wrong order. I ordered a chicken kebab and they gave me chicken tikka when I opened the kebab the meat was raw and absolutely stone cold. When I called back up to complain about wrong order plus poor standard of food the staff was refusing to refund my order or change it to the correct order, resulted into poor communication skills and then put the phone down on me. Would not be going there again neither will I be recommended this place absolutely disgusting food and behaviour from staff.

Raw meat. Ordered a chicken shish got a chicken tikka undercooked. When I told them it was wrong they said I was wrong not them wouldn't ammend order or give a refund just out phone down on me

Very busy at peak times. Service not the best. But food is very good

Delicious kebabs! Fresh naan made in front of you! My only regret is that I couldn't eat it all!

Amazing service and hot chips and fresh fish 🐟 great chippy

Partner went here last night after not going for a few months. Waited almost 40 mins for food. Ordered two kebabs with chips and cod and chips. Got home and no cod and chips !!!! Used to use this place all the time but its completely changed, very expensive. Will never use again !!!!

The kebab could be improved, I don’t think it’s rocket science… sauce, salad, meat and abit more sauce. Not loads of meat stuffed at the end of the pitta, a tiny bit of salad and one squirt of sauce

The fish and chips were very nice and Perfect and tasty as well 😋 I would go their again differently

I found the price competitive, the nan's are cooked well & taste great. The batter on the fish could do with some more work, like coating all of the fish. The chips are fantastic in taste & texture. The pizza was good, base & topping tasty. The onions in the salad I prefer, if they were sliced smaller. Overall I would say standard chippy.

Fresh cooked nan's are very good, not to keen on the minted cabbage, service was also good.

Terrible service pricey and very slow avoid at all costs

Worst chippy I’ve ever been too the staff are slow and remind me of my Nan who had dementia I’m writing this waiting for my order which she forgot about queue out the door pathetic

Get a small chips. They give so many. Standard.

Worst service ever, I ordered pizza and was told 45 mins for delivery. After an hour I rang and was told to wait 20 minutes longer as they had not prepared my order. This is not once but on 2 occasions. They will take your order even when they know that a delivery driver is not available. Would never buy from them.

Great value. Saves cooking on a Friday night.

Since having new owners the place has gone completely down hill to the point of ruined. I have had beacon for years and has always been the best place locally for a kebab, But since new owners have took over its awful. The portions are ridiculous, I bought 2 LARGE kebab wraps and chips and if i said the portion of kebab was child sized i would be being generous. Literally less than 10 short strips of donner meat in a 50p asda quality wrap for almost 7 pound. I also asked for no salad but the staff starting putting salad all over my mayo covered donner, After i said again I want no salad the lady just pulled all the salad off and put it back into the main salad trays which is a health and safety issue as now the salad has meat bacteria and opened sauce all over it, HYGIENE rating has also dropped which i didnt realise till googling for this review, I Will not be using here again. Would recommend avoiding

All I can say is shocking Ordered food. Never turned up. Rang and there closed Poor service from a poor shop Avoid at all costs

Placed our order. After an hour received phone call saying menu had been updated 5 months previous but they hadn't thought about updating it online. So reordered and told would be 20 minutes maximum,this turned out to be another 50 minutes. In this time I called them and the woman on the phone was very rude,did not listen to me and then abruptly hung up. Will not be using these again, disappointing too as used to be a good place to order from. Avoid at all costs

Poor quality chips and over cooked beef burger. It used to be one of the best but, for some reason, not this time. Not even that busy.

Fresh foods, chips always nice and hot when I get them home (sometimes too hot to eat right away!)

Don’t bother turning out to get food from here, their opening times r false. Google states opening time 12-2. Sign on door states opening time 12-2. At 12 the shop door is opened. U go in and get told ‘we’re closed’ with a laugh. Ask why when the door says they’re meant to be open and get a very rude shrug of shoulders and ignored by the women behind the counter! Total waste of time

Love this chippy! Kebabs are amazing

Friday 6th May 2022. This was my second visit to the location, the first being about 6 months ago - on that occasion, service was swift and the food excellent, pricing was reasonable too. Confident I would have a similar experience, I came back - and now wish I hadn’t bothered. There seems to have been a massive change in the staff, and the pricing arrangements. Everything - and I mean everything seems to be charged for. You want Extra sauces? Hand over more money. You want Extra salad? Hand over more money. You want an extra paper bag? Hand over more money. Chaotic ordering and service process…. I saw people walk out, frustrated at the delays. Mumbling and seemingly clueless servers, and very little cooperative working between the staff. Waited 40 minutes for a 5 person order. I struggled to reconcile how much each person owed me, despite writing down the prices posted on the display in the shop. I won’t be returning here for a third time.

Awful awful 😖 burnt kebab burnt bread boxed chips that are more potato sized than a chip and most was hard small portion and large portion is pathetic and the sauce was tasteless

The nan bread with chicken tikka or chicken tandoori filling with lots of salad are absolutely superb. Very filling

Awful service, we ordered via Uber, a simple order of food which is described as “30-45” mins was 2 and a half hours and thus includes calling them twice to be told it’s on it way. The food was cold, not fresh at all. They use their own drivers and not official Uber drivers, hence why their is no tracking available and they get away with delivering when it’s convenient for them. Not impressed at all, will not order again.

Such a shame but this chippy has gone majorly downhill.....a totally dry large fish one week 2 weeks later gave them another try and ended up 2 hrs after eating feeling very sick all night.....shan't bother again

£2 for a cone of chips. Large chips £3.50. This isn't a chippy, it's daylight robbery

The lady who attended me on the phone was really rude. I gave a big order but, She didn’t even told me the total at the end and slammed the phone.

Freshly cooked as always, customers social distanced. Very satisfied

Great quality food and staff are very warming. Definitely recommend this place👍

Don't ever order online delivery from here!! Ordered a kebab and at 5.45pm to be told estimated delivery time of 6.55 to 7.15.. For a kebab.... 7.30 gave them a call to find out where my order was to be greeted by a staff member who didn't give a toss. No apologies, nothing. Ifs now 7.55 and still no kebab. Pathet service. Will NEVER order from here again. Could have cooked a roast dinner in that time. Beacon fish bar. Terrible.

Absolutely terrible! I can't even comment on the quality of the food. I ordered 2 hours ago and I am still without my order. The original delivery time for my order has was pushed back, fair enough I waited. The adjusted time window has now been and gone, so I have decided to give them a call. After calling up, the time window has been extended again. Even when calling, I expected an apology, nothing much, just an acknowledgement that my delivery is late. Instead, I got an excuse followed by another excuse. This is my first and last time ordering from here. 19:05 I placed my order, it is now 21:10 and I'm yet to hear a knock on the door. Awful service. EDITED , It is now 21:33, still no food. TERRIBLE. EDITED. Still no food. Have spoken to the same person three times now and I cannot believe my order is not at my doorstep yet. SHOCKING!

Bought 2 chix tikka masalas meals. Great price.much tastier than most restaurants

Good food but a really rude woman on the phone. Sounds like she doesn't want to be there.

Nice food but not great crowd management. Card machine wasn't working when I went which was a bit of a let down.

The service was poor, the food was average. Seriously concerned about hygiene saw a fly flying around the salads. Will not recommend.

First time tried this excellent venue. Mixed meat kebab beautifully presented, good portions, hot/fresh and VERY TASTY! Fried rice freshly cooked and again, excellent! Just eat delivered right on time 15.05 Sunday afternoon. We have very limited options due to living in a rural location, we will be back, many thanks Guys!! 👍👍👍

Great welcome, taste and value. Spot on. Great for a geordie in Leicester

The chicken tikka kebabs are amazing and they have started doing milkshakes and they taste amazing never had any problems and the staff are amazing

Very slow service even though everything we wanted was available, staff spent most of time chatting instead of serving.Delivery drivers kept barging through and seemed like argument going on between them, eventually served but when arriving home to eat part of the order was missing, after trying to call no response phone kept ringing, went back to find the missing part of the order sitting on top of the hot display.

Visited recently and must say it has gone south fast, Mixed shish Kebab had hardly any meat disguised by loads of onion and cabbage, not good, such a shame as used to be excellent.

Waited over 2 hours for the cold food that looked like it had been warmed up in a microwave. Phoned to complain and got abuse saying they need to come back and take photos of the food 🤔 This was at 10:30pm! Avoid at all costs. 1 star is way to much.

Freshly cooked chips were delicious.

The most awful fish I have ever had. It was inedible so over cooked and dry. Have used Beacon many times and hope its a one off. Tried to find a way of messaging them with photos .....no option to do this to complain.

Always pleased with everything I've ordered lovely staff aswell

The food here is lovely and very tasty. Unfortunately im disabled and live literally 2 mins away so o cannot merit £2.50 delivery or a £15 order. I think the help your local shoos should work both ways as in help your locsl disabled people 2. Saying that i cannot fault the lovely lady on the phone

Will not be using this place again just ordered fish and chips the fish was terrible, cheap looking fish (thin) over cooked and covered in soggy batter! Poor performance from what was once a good chip shop, also staff members wearing masks round their necks!!, will travel further to Braunstone chippy.

Nasty horrible food avoid at all cost

This is a gem of a place for a cheeky kebab! Great tasting food and the chips are perfect every time. The only thing stopping me from giving it 5 stars was the staffing. When I have called or collected, the service has been poor from the workers. Good customer service goes a long way and costs nothing!

AWAY FROM THIS SHOP I wish I can give them 0 rating.... This is used to be a good shop but now a days they are serving uncooked food... NO CUSTOMER SERVICE... AVOID DONER/CHICKEN KEBABS... Owner is not interested... we NEVER going back to this shop...

One of the worst uncooked food... Avoid this shop

Such a shame. We've lived a stone's throw from this chippy for 8 years and people would travel to get the awesome standards of their food and excellent customer service. Apparently now under new ownership, I actually asked for my money back and left empty handed and hangry today. Below par food, hugely inflated prices and virtually no food safety measures (let alone covid) in place. Staff with red hands from handling the tikka kebab meat, touching the pies with bare hands to test temperature, handling money, food and then money again without washing and concealed "deals" in a printed menu that are not on display in the shop. Shocking and really sad that our former local gem is now fools' gold. HAROO