BB's Bakers and Baristas in Bolsover

The toasted sandwiches are mediocre as are the coffees. The café itself feels grubby including the tables but the biggest shock was the one toilet that they have. See photos! What worries me is that if the toilets for the public look like this and the staff are happy with that, what the hell does the kitchen look like behind closed doors?

Toilet very dirty, sink area brown with grime dead flies and dirt. No toilet roll Ordered an Iced tea which consisted of syrup and tap water with ice cubes!! Disappointed

I can’t understand why they can’t warn a baguette, but can do a panini! After 20 mins waiting to be serve, you just want to eat 🤦‍♀️ Slow service, not good quality and overpriced Coffee is more that half cup just foam 😢

Great staff. Great environment. Great coffee and cakes. I would recommend people to visit here

We have been going in this place since it opened.But every time we go there it seems to have gone down hill.The last time we visited there was food under the tables not just from the previous customer.There was a young man behind the counter who kept scratching his head,then moving his hair.So I don`t think we will visit again,which is a shame.

We had drinks and cake . The cake was nice . The coffee was more like a latte rather than what I had ordered. There was just one person serving so difficult to clear all the dishes and keep the cafe clean . The company needs to employ more staff .

I won’t be going back to this coffee shop again. Surely staff should be wearing masks over there nose not under it? Need clear instructions at the front of the shop about waiting in the queue first for a table, instead was shouted at by a member of staff, in front of a busy coffee shop!!

Chose to come here after our 1st experience with BB's in Intu Derby which was good. Unfortunately we did not have a good experience at this location. Customer service was poor, too rushed, should be more polite. Floor was dirty. Tea was not hot enough. Probably poured hot water into cold tea pots. Will not be coming here again.

1st time ever been to one of this brands café and we did on Monday 6th July 2020. We had our daughter with us and 3 year old grandson. We managed to get a table for 4 straight away and of course currently the restrictions due to the Virus. The café was laid out well with hand sanitizers etc. Coffees were delivered in the takeaway cups and toast was in paper bags with knifes and butters included in them. The place was clean, the staff very friendly and prices were ok. Will go in one again.

My wife has never liked this place but I persuaded her to give it another try. Wish I hadn't. Ordered a latte and cappuccino with a panini for £11. The later had been nuked. So hot that you couldn't pick it up and the filling had vanished apart from one small piece of bacon. The coffees tasted awful with a distinct lack of a coffee taste. To be fair to the staff they gave us 2 extra shots of coffee when we complained without any fuss. Unfortunately the latte was still undrinkable. Won't give this place another chance.

Visit yesterday around 15pm Store was quite busy but still I was serve quite quickly Ordered a flat white and toffee muffins ( my favourite) Coffee was greatly done by manager, muffin was gorgeous. Good music and atmosphere Well done!

Myself and my wife enjoyed a lovely cup of tea here. The service was good and it wasn't too busy - we were easily seated - and it was Saturday so that was pleasant. We also enjoyed a cake. We had a lovely visit

We visit here whenever we are at McArthur Glen. Unfortunately, todays experience wasn't a positive one. The younger member of staff continually complained about her rota/hours and chose to let us all know about it. At one point, for a good few minutes, there was no one serving any customers as she'd downed tools. Eventually another member of staff stepped in and moved onto making hot drinks so that she didn't need to interact with customers.

Whilst in the Designer outlet we called into BB,s for coffee and tea. I had a slice of chocolat cake and my wife had a scone which we both found dry, the cafe was clean but no atmosphere. Would not return.

Some competition with costa and Starbucks in this location. Always good coffee. We had a bad visit a couple of years ago when it was dirty but we gave it another chance and pleasantly surprised. It was spotless.

Chav music blaring out loud, no labels on the veggie wrap, sour faced man serving me and barking orders at another staff member. Not a nice atmosphere at all. Just as expensive as big chains like Nero or Costa.

Black coffees and shared Raspberry and shared a coconut tart. Sat people watching in nice surroundings. Staff friendly and helpful. Will go again.

Plenty of space for pushchair. Lovely friendly staff. High chairs available. Delicious coffees and hot chocolates and excellent gluten free options. Brilliant!

Coffee and a sandwich, nice surroundings, good service busy but not rushed. well wort a visit mid shopping trip.

This is the 3rd time we have been for coffee and the last. Feet stick to the floor, it’s so grubby. In desperate need of a deep clean everywhere.

We met our friends Sue and Steve who live near the Outlet. We did some shopping-a great success! Trainers and jeans. Then we went to BB's for a coffee. Steve paid. Nice coffee and a lovely young man serving us. All told an excellent experience. No wonder it was busy.

decent coffee and shakes, decent service, average food with average prices. always very busy so you are lucky if you manage to get a seat

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I like Muffins. Which Dutch guy doesnt ? I really dig this place as they offer a heck of a wide diversity of Muffin options. Look at my face whenever I eat a muffin. Its full of delight.

I do like BBS muffins. Two coffees and share a blueberry muffin crumble, Lovely. Just sit and people watch. Will go again.

There are not enough staff working here, so you have to wait a long time to be served. Service is very abrupt - you can't blame the staff as it's obvious they are doing their best to cope in difficult circumstances. Sadly, when you get your food, you may well be disappointed. Quality of the food I had was poor, and prices are high given what I got. The cheese scone I ordered was cold, hard and tasted of nothing, least of all cheese. The coffee was tasteless too. There are many other places to eat at this venue, and based on my experience, I suggest you opt for one of them over this restaurant.

it's irritating when they assume you want large when regular is fine but it's when they offer you marshmallows with your hot chocolate without mentioning a cost and then charge you 99p extra that it really grates!

A particularly nice spot to wind down, relax, perhaps have a bite to eat too. Lovely outdoor seating. Great for people watching.

Visited on a Thursday morning. Not particularly busy. Had coffee and muffin - very nice.

Tip: try and come in when there is no queue

Nice coffee but the food leaves a lot to be desired. Clean friendly but not in the same league as Starbucks and Costa. A bit transport cafe ish.

Coffee weak and overpriced compared with competitors will be sticking to Costa going forward Also in need of new machinery as it breaks down, should have a back up plan

Normally go to Costa but tried here instead, lovely coffee, good value and friendly staff. My daughter really enjoyed the kids hot chocolate, perfect size for her. We liked it here so much we went back again at the end of our shopping trip.

Afternoon tea here to break up the shopping. Went for the Victoria sponge muffins which were amazing! Huge and full of jam and cream, very filling. Nice large pot of tea too. Shame you have to show your receipt to staff just to get the key to the locked toilet due to vandalism. Definately would come back on next visit to the outlets.

This is our preferred place to take a coffee stop at the East Midlands Outlet Centre. Somehow it is better than your typical Costa style cafe. It is small inside and service is not necessarily swift, but the atmosphere is better. Staff are friendly. Muffins are suitably sticky and scones are crusty outside and soft inside. Just perhaps concentrate on clearing tables quicker when customers have left as this would make it more inviting on entry. Toasted tea cake next time.

I'm afraid I had a very different experience to the other reviews on here.

Just a stones throw off the M1 in the Designer outlet we found BB's. What a pleasure to sit in very pleasant surroundings to enjoy our coffee and a quality cake, freshly made. We will definitely look out for BB's again when travelling again.

Well worth dropping in, especially if you are a muffin lover. Lots of variety, all freshly made and deliciously light. Great coffee to go with it, all in bright modern surroundings. Toasted sarnies not too shabby either!