Bayberry Hollow in County Durham

Love this place and have been multiple times. I reserved a table for 2 people on this visit and went with my baby also. When we arrived we were seated at a table for 2 and had our order taken. Shortly after getting our food the staff saw I was struggling to feed the baby in the space we were in and we were offered a bigger table in a quieter spot which was hugely appreciated. They moved all the food and drinks for us while I got settled. So attentive! The staff are always super friendly, food is amazing and the mochas are the best around. Will be back again soon. Thankyou!

Booked a table for lunch today (Sunday). What a lovely place, food was excellent tasty and well presented. Friendly staff, highly recommend and will definitely be back.

Busy place, make a reservation during lunch times and if more than 2 people.

This has always been a favourite place to visit but I won’t be coming back anytime soon. We had booked a table but it wasn’t busy and shown to our seats. On the menu there was 2 vegetarian and 1 vegan option. I ordered the beetroot and goats cheese quiche. The server came back and said they didn’t have it ok I’ll have the wild mushroom frittata sorry we don’t have that either. What do you have an olive and something quiche. I don’t like olives so only other option was the penang curry. Which they had. (I don’t come out to lunch for a cheese sandwich so that’s not an option). The server didn’t apologise or have any pleasantries other than to take order. My mam and auntie had corn beef pie which with chips and veg looked like a decent portion. The curry however had more rice than curry a few crakers that sweet chilly sauce had spilt over them. It was ok but I’ve had better. No one came to clear our table or ask if we wanted cake or more drinks even tho it wasn’t busy. I had to ask for the bill again not even asked if we’d enjoyed the food. I asked for two takeaway scones and paid the bill. However a different server brought the scones on plates sorry I’d asked for takeaway. No apology. I’ve never had such a disappointing experience here. Sorry but I won’t be back 😔

Love this venue. Always call in when I'm in or nearby Newcastle. Lots to buy at reasonable prices. Gifts Galore!!

Absolutely amazing afternoon Tea, everything was lovely service was fantastic and the food beautiful, fresh and tasty 😍

This place is a hidden gem. Fantastic breakfast and not too expensive. Will try afternoon tea next!

Absolutely amazing afternoon tea, everything was delicious 😋

Great food , and a lovely gift shop attached to the restaurant , will definately visit again

It was way overpriced. Ordered a prawn cocktail sandwich for £11.40. It came with not much filling and the filling was bland. The table cleared without any acknowledgement or eye contact.

Just a lovely place to visit for a snack or meal. Has a good vibe about it and food is good. Staff very pleasant and helpful and include a sense of humour.

Fantastic Mothers Day Afternoon Tea. Took my 85 yr old mother here for mothers day and she loved the experience from beginning to end, being greated by the lovely staff who couldn't do enough for us, then into the gift shop for a little treat to take home and mark the occasion. Thank you very much to all the staff for a lovely day. 10/10 as always. Michael Ramsey

Fantastic place! Great friendly service. Good food.

The afternoon tea was amazing! The sandwiches were fulled to the brim with filling, on deliciously soft bread (we chose brown bloomer). Between 3 of us, we sampled each flavour, with each being perfectly balanced. The scones were the nicest we have ever tried and came warm and perfectly baked. It was great to have both a savoury and a sweet scone, rather that just the one (as you might find elsewhere). The cake was also very moist and delicious. The chocolate strawberries were also a very nice addition. Overall I would say the afternoon tea is the nicest I’ve ever had! (Gift shop was great too!). 10/10 would recommend.

Fabulous place and the gift shop is amazing

Love this place! From a casual catch up to a business meeting. Its fab!

Met here with 3 friends on a Sunday morning – booking is definitely recommended. We all had the full cooked breakfast which was delicious and very reasonably priced. Staff were friendly and a wee shopping spree in the gift shop afterwards was just the icing on the cake – look forward to a return visit.

Excellent food and 1st class service by Rachel… Would recommend to anybody looking for somewhere to go with 1st class service and food.

Brilliant little cafe, great place to catch up with friends and lovely gift shop to browse Quality of food outstanding

This place was amazing! The food was delicious, the staff was very friendly. As tourists we felt very welcome. Would highly recommend this place.

Such a delight! If you are slightly in the neighborhood go here, or otherwise make the trip. Food was excellent, there is a very nice gift shop and great ambiance. The people are so so friendly! We told them we were stopping for lunch on our way to the airport as we are flying home tonight and they gave us a goodybag with sweets for on the plane. We were so surprised by this lovely gesture. Will always come back if we are again in the area. Just had some of the cakes they gave us and they are to die for. So would also really recommend the cake!

I have visited Bayberry Hollow on a few occasions and have usually been pleased with the food and service. Hence why I’m giving it 3 stars. However, on my visit today I was very disappointed. Myself and a friend ordered food, I ordered a soup and a scone. Our food came out and my soup tasted very odd, it was burnt and smoky which is not what I expected from leek and potato. I very rarely say anything negative unless needed, I am from a hospitality background and understand the difficulties of getting things perfect, however this soup was pretty awful and the scone was stodgy in the middle. I told the waitress and she checked with the kitchen. On her return she said the chef agreed and something must have caught on the pan when making it. Therefore would I like to order something else. She was very apologetic and although I appreciate these things happen from time to time; I was shocked the chef didn’t check the batch of soup before it went out. The waitress thanked me for letting them know which shocked me that it took a customer to highlight that something wasn’t right. I ordered the quiche whilst my friend finished her food, it came and was unfortunately pretty overcooked and bland. I felt underwhelmed with the food, so ordered a fruit scone (my friend already had one which looked lovely) my scone arrived and after taking my first bite I realised the cream was actually soured cream, not clotted cream. I told the waitress, who was very apologetic. She was obviously embarrassed and said ‘it’s not your day today’ which I agreed but part of me was fed up by this point as I just wanted something tasty for lunch and what felt like a simple lunch was a bit of a shambles. After having my scone and tea, which was ok… but I’ve certainly had better here before… we got moved downstairs when we ordered another drink and received the bill. I appreciate the staff sorted the order in the end, however, unfortunately it was not enjoyable regardless of the mistakes made. I would have appreciated perhaps a cup of tea on the house to apologise for the inconvenience, but nothing. To end on a positive, the staff are always very friendly and BH always has a nice and welcoming atmosphere, however, unfortunately I most likely won’t return again due to the disappointment in the quality of food.

Visited on 28th February with family. First thoughts was it’s a lovely little place. We arrived at 11.30 and couldn’t order main lunch food until 12pm which was fine ordered drinks which came very quickly and coffees were red hot how we like staff ok not very attentive unless they know you or a regular felt a-bit left out to be honest. Ordered food Nicely presented however chips were cold and hard. We were sat near the kitchen door and could see that chips are cooked in batches and left under heat lamp to keep warm. Tried to catch waitresses eye for sauces as we weren’t asked if we wanted any, but they were either talking to regulars or themselves. Weren’t asked if food was ok or anything. We then ordered desserts we were asked if we wanted cream or ice cream with them which we replied one with ice cream and one with cream. Brownie came cold which would have been nice to have been asked if I would like it warmed. Brownie was a bit caught on the edges and tasted burnt. Cake was very dry. When we paid the bill it came to £54.00 for 2 main meals, portion of chips, 2 coffees, 1 tea, brownie and a cake. We were charged extra £1.50 for ice cream with the brownie and £1.00 for cream with the cake. Would of been good to have been told this was extra nothing was marked on the menu either. Felt a bit deflated after leaving.

Not my first visit but food is amazing. A small menu offering something for everyone. The thing that makes my visits is the staff. They make you feel part of the furnishings, almost like family.

We had a bad experience a while back and was slightly unsure about returning. We have been here twice within a couple of weeks and couldn't fault anything. Food beautiful, excellent service and coffee has to be the best I've ever drank. Would recommend booking as was packed both times. Waiting times for service and food was great considering how busy the place was. Couldn't eat my meals both times, so brought home in a box and still fresh and as enjoyable the next day

A lovely atmosphere. Delicious food. Very pleasant staff. Well worth a visit. We'll be back! Thank you 💚!!

Ordered Penang Curry as it was the only plant based option, which was not a problem as I like curry. In appearance it was nowhere near the description on the menu. It was served in a small bowl; the rice was hard and lumped together, the curry looked like sludge and tasted of too much salt and nothing else. Inexplicably there was a lot of grated carrot and red cabbage in the bowl - not on the menu, not requested and no idea why it was there. Refused to eat it or pay for it. My friends meals were only just ok; one of them left over half of the food on her plate.

A lovely gift shop with very reasonable prices. We had booked a table for 4 online. Very friendly staff, absolutely delicious lunch which we all enjoyed. The portions are very big, I would share a sandwich next time to leave room for pudding. We will definitely be back and I would highly recommend anyone to visit

First time visiting today. I booked afternoon tea for me and my mother for her birthday and I really can’t find a fault in this place. We loved how we were given a choice of what sandwich and cake we wanted to be included in our afternoon tea, we have been to many places were we just had to have what we were given, the options were great too, I eat meat but my mam doesn’t so there was a vegetarian option which she loved, the size of the portions were great we even had to take some home as we could not eat it all, the coffee was great and the overall atmosphere was great. After our afternoon tea we browsed the shop and had to buy a few items as the items stocked here are amazing. Overall great experience and I’m glad I found this place to celebrate my mother’s birthday. Will definitely be back in the future.

Love this place - never a less than perfect service 💗 a menu that is always a winner for everyone at the table, homely well executed dishes with each element carefully prepared & presented beautifully - we recommend everything! The venue is beautiful & clean the shop is full of treasures for the home & gifts galore, staff are attentive friendly & professional, but the food is "chefs kiss" ...every time! No food photos because we were so hungry we only remembered after we are .. items we recommend - corned beef pie - meatball marinara - cheese & pickle quiche - fruit scones & the NEW Toffee crunch pie 😋

Bayburry never disappoints. Service is quick and all the staff are fantastic. Food is the best all freshly prepared. Spotlessly clean.

Great selection of food at realistic prices, served by very attentive staff. Would not hesitate to recommended the Bayberry Hollow.

Come here loads its normally great food. Today got dry bun cold chicken with hardly any sauce on it. Was very poor food today. Shame as usually spot on

Absolutely delicious! Great food, good service. A very popular place, we booked in advance to guarantee a table at the time we wanted. The staff were professional and attentive. Would recommend and we will definitely be back!

Awesome wee place and really tasty food. Scones and sandwiches were amazing. Highly recommended.

Love this place all staff are friendly and welcoming. The meals are fab

Love this place either me and my wife as a couple or individually visit at least once a week, outside looks Brilliant and inside is really nice to we love the Snug (try to keep it a secret) , food is plentiful and reasonably priced for the quality of the place(if George thinks it’s expensive perhaps he should go to Greggs or Tesco for a meal deal ) this and Cafe 21 in Fenwicks are our go to places for generally for breakfast and coffees , keep up the good work a credit to the local area

Took my son for lunch. Lovely cafe, cheese onion and bacon scone was delicious. However service wasn't great. Lady who took our order was lovely, interacted with my son and was polite. Then another girl brought out the wrong scone to the table and when I asked for the one I ordered there was no apology, brought the correct scone back cold (I had ordered a warmed scone). I asked her to warm it and she took it back muttering something as she walked off, she then brought scone back. It was mildly warm on the outside but stone cold in the middle. Such a shame as have heard good things about the place so took my son out for a treat. Will give the place another chance as it was only the one serving food that massively let the place down

Great Venue. But you will need deep pockets to eat here. !! I.E. - Cheese Savory £9,95 or Tuna Sandwich £9.75 including a few crisps. Enough said already about the "iPad" tipping system.

Great food as expected. Service was brilliant, very attentive staff checking back for drinks top ups and quality assurance. Canny little gift shop too.

Amazing food and they cater so well for intolerance and allergies! The staff are so lovely and welcoming.

Absolutely outstanding.....food exceptional, staff extremely helpful and courteous..... definitely worth a visit.. 😋😋😋😋😋😋😋.....

First visit. Soup nice. Service good. Very BLUE RINSE AND WOMENS AFTERNOON OUT.

What a totally delightful place. The food was exquisite & so was the service. Thank you so much. Will definitely be back. x

Busy place, good atmosphere. Awkward when payment was being made. An IPad was handed to me asking what size tip we would like to leave, 10, 20 or 30%. The waitress still standing there. She’d brought us a quick drink and a sandwich, not a 3 course meal!

Lovely little bistro / coffee shop... really nice for breakfast or lunch time snack 😋....not sure the recent 'online reservations' really works for them as lots of empty tables which is very unusual...we gave up our table for an elderly lady who could of sat upstairs but there was plenty of tables down stairs but obviously 'booked'

An establishment that charges premium rates for sandwiches should have this reflected in the service too. On arrival there was a reservations issue and despite showing the confirmation, it felt like we were intruding. We had to wait and had to explain two times that we had a booking and the behaviour we got was somewhat aloof and matter of fact…this is not in keeping with the premium pricing and the experience expected from Bayberry!! And there were ample free tables by the way!! It was resolved but we still felt unwelcomed and Bayberry need to do better…the first impression sets the tone and you failed to do this!! Instead of multiple discussions, it should have been…welcome we love that you are here and let me find you a table…hopefully this helps you to do better. Very generous food portions with some lovely wait staff. When the space is full, impossible to have a conversation as too loud. We wish the team here the best and usure we would return.

cant believe we didnt know about this place, its a little gem. so good to see a small business doing so well it was packed. the food was delicious, fresh and tasty. the staff attentive without being overly so. scones were warm with a gooey toffee in the centre, delightful! its a shame there isnt more room in the gift shop area as i would of liked to have a good look but it was also packed. only small criticism is queuing in the gift shop to wait for our table we were in everyones way. we will call in more often now that we know where it is.

Had a lovely visit on Sunday morning for breakfast. The service was good and the breakfast was lovely. Will be going back soon.

Had some lovely meals from here . The staff are lovely and helpful . Today we went for 12 noon and waited over an hour for our food . We ordered a jacket potato for a 5 year old and told we would be charged extra for the cheese because it was special cheese looked like cheddar . Shame because the food is delicious not happy

We went for Afternoon Tea for my mums birthday. I love the decor of the place, very seasonal and instagrammable. The afternoon tea is very filling, we had take some home with us. It is an autmnal vibe and the shop is so cute. It would have been nice to have a choice about the scones. The cafe was a little warm and the music was abit loud. The staff were not very attentive, yes it was busy but it would have been nice to been made a fuss of for my mam birthday. Overall it is really nice and i would go back.

The food was absolutely delicious. We both had a Spanish deli sandwich and it was great with the perfect mix of flavours. The staff were absolutely lovely even though it was manic. *****

Second visit and still a lovely place for lunch Friendly and helpful staff.

Called in with friends for quick cake & drink, but there’s nothing quick about this place I’m afraid. Once a table was available we sat for several minutes (10) before being offered a menu. Waited again for the waitress to take our order then waited again for drinks & cakes to arrive. It’s a good job we had a lot to catch up on because our quick lunch took almost 60 minutes to arrive at our table.

My wife and I have been here several times but always for lunch until today as we were out and about elsewhere so decided to see what was on offer for breakfast, as my wife is vegan I have to say she was very disappointed nothing other than toast on the breakfast menu so we won't be back until lunchtime in future. Come on guys vegans eat breakfast aswell.

Bayberry Hollow serves delicious home-cooked food, which is always fresh. Sadly the price of the cakes are too expensive. I have not actually tried any cake here, as I cannot justify paying £5.95 for cake (this was for taking the cake away without ice cream too). It is a beautiful cafe and staff are pleasant.

Visited for lunch with my mam on recommendation of a friend. We both had mushroom soup and oh my word it was delicious (best I’ve ever had). This was our first visit and won’t be our last. The food, the staff and the decor were all top notch. See you soon hopefully

Nice cafe in a gift shop. Food was nicely presented, generous portions & averagely priced. Corned beef pie looked home made. I had the quiche & salad which was deep & tasty.

Lovely atmosphere. Great little coffee shop. The Food is very good here.

Good food and friendly service.

Had breakfast, lunch and takeaway from here many times and cannot fault it! 10/10 every time! Lovely staff, lovely place and lovely food and drinks!

Love it here food is so nice, moving here to new estate in Feb 25 going to be so lucky to have this on our doorstep.

Absolute favourite little cafe on earth

We found this place while looking for somewhere to have breakfast and it did not disappoint. Friendly staff, lovely food, good coffee. Recommended.

Found this place on Google maps. What a lovely place. All the staff were very friendly, and service was excellent. The food was delicious. I would highly recommend it and I’ll definitely be back. There’s also a lovely quaint gift shop which is definitely worth a visit too.

Booked for afternoon tea, and expecting (like previous visits) for the price (nearly £30 without alcohol) a very good spread, but sadly we were dissapointed. All three afternoon tea's were brought on one stand (itself not a good sign), and it was fairly meagre for the price paid. Had to choose a sandwich (would have expected as in other places several different sandwiches on the plate). I had the bloomer, but my friends swore theirs was just sliced warburtons white loaf. No quiche or pie was included (though there were some lovely looking ones on the display, and sprig of salad and crisps (about two each) adorned the near £100 meal. The cheese scone was a fairly small falt affair, compared to the massive fluffy ones at the counter. A fairly dry Victoria sponge with buttercream completed the repast. Tea and Coffe was included, but if you waned cappucino or other than standard tea, this was EXTRA. Not worth the price paid, and was of an overall standard of a high street cafe, not the "delicious home cooked food in a rustic cafe and bistro" advertised.

Excellent and friendly welcome. Food was great. We thought £88 for 3 afternoon teas was good value. The sandwiches were lovely and fresh and were served with crisps and salad. There were cheese scones and blueberry scones served with lemon curd and clotted cream. There were cakes and chocolate dipped strawberries. Great attention to detail. The staff could not have been more attentive. The whole experience was fantastic and we will definitely return again.

Couldn't fault this at all.... It was lovely.... But the "icing on the cake" was when server, Nicola, assisted us with my elderly mother's wheelchair.... THANKS FOR YOUR KINDNESS AND CONSIDERATION

Called in today for my sisters birthday, took my granddaughter aswell, the place is beautiful, food is absolutely amazing and the staff are wonderful, it's a real hidden gem

A lovely place to go, lovely atmosphere and amazing food whether it be lunch or just a cup of tea and a scone! Sweet treats are amazing- and large!!! Staff are courteous and ensure that you have everything that you need.

Had a lovely lunch here, food was outstanding, service was great, atmosphere outside was nice as well. Forgot to take pics of mains. The Caesar salad was 🔥

Lovely place, food was lovely, not a huge amount of choice. Staff friendly enough! The shop has lots of beautiful things for sale!

Myself, my other half and our daughter went to Bayberry hollow for breakfast and it was absolutely delicious 😋 it isn’t our first visit to this beautiful little cafè. We had full English breakfast, my other half had an orange juice and I had an ice latte with whipped cream and caramel it was delicious 😋. I’ve been here three time and every time it’s always a great experience but this time the service was fantastic we got served really quickly and all our needs were met with us having a 5month old. We have never been here with our daughter before so it was an amazing experience as I was rather nervous. However, staff are great and our experience was fantastic. High chairs provided also. Great atmosphere and it was priced like anywhere else ££. Would definitely say we will be back!! We recommend to all our friends and family too!! The little gift shop is also incredible, I love it and even bought myself a lovely bag too!! Brilliant morning out before we went for a lovely walk.

Excellent food, exceptional service with a warm, inviting atmosphere.

cute place not big There is also a store inside that has all kinds of beautiful things for the home. Rural atmosphere. There is parking outside. Have breakfast either English or toast bread with a scrambled egg and then choose either avocado or very delicious salmon.

Found Bayberry Hollow online it looked Quant and cosy, I was looking for afternoon tea for my fiance 's Birthday we love our afternoon teas and have been many places for them, I have to say this is by far the best so far,plenty of food which tasted amazing the atmosphere and staff were so friendly they have a lovely little shop also which we came away with a few bits will definitely be coming back 🥰

First visit for me although my sister, who I was with had been a number of times. Absolutely charming restaurant with very friendly staff and a great atmosphere. The food was outstanding. I went for the tandoori chicken flatbread while my sister had the traditional corned beef pie. Both were scrumptious. Couldn’t resist buying some delicious cakes and scones to take home too. Would absolutely recommend this lovely little gem.

Another first class restaurant, afternoon tea 🍵 is good value quite a good selection of food 😋 👌 👍 to eat in.Would recommend it even if you just wanted a cup of tea parking your car could be a problem plus disabled access.Still as good ever

Had food here today, amazing food, amazing staff and amazing venue. Highly recommend!

Food is always tasty and well presented And the staff are wonderful, chatty and very helpful 😀 2 standout staff are Joanne and Tracy who was our waitress for the day. But I dare say all the staff are outstanding

Lovely out-of-the-way surprise - cosy and welcoming cafe with scones to die for! Friendly table service. Curiosity/gift shop full of treasures to browse on the way out.

Fantastic place. Food lush and the staff are amazing. We had a really good laugh with Joanne who was our server . Atmosphere was fab!

Had the breakfast which at around £10 was more than what you would pay at Wetherspoons but also worth paying as the quality and taste are much higher. We will return.

We visited 28/6/24 for afternoon tea and could not fault the excellent service and delicious food. The staff were so lovely and had a great sense of humour. Would definitely recommended and will certainly be back soon.

Lovely cosy coffee ☕ house, It was my first visit and will definitely be back, I also bought a lovely top in the shop,

Food was lovely as was the place,the staff were really helpful and friendly.

Nice food good service, very busy and a bit noisy

Located in a beautiful part of Tanfield, Bayberry Hollow is a wonderful place to have a bite to eat. We've been twice and both times it was very busy, which makes for a good atmosphere. We loved the cozy environment. The waitresses were very pleasant, and despite there being a lot of customers to serve, we got our meals in reasonable time. There is also a shop on site, which sells very nice items for the home.

Very expensive for what it was.

Lovly setting fab shop couldn't ask for any nicer staff soup was delicious bread on sandwiches a bit dry

We came in for coffee and cake on Bank Holiday Monday. Good quality furnishing and attentive staff. The milk in the coffee was a bit hot but the cake was enormous and tasty. We had chocolate fudge cake and carrot cake to share and it was very good value for money. Live this place. The gift shop is also nice for unusual cards and small gifts..

What a wonderful little place! Food was excellent as was the service. Friendly helpful staff, the breakfast was delicious, a great sausage! Added bonus.... a wonderful gift shop also. Lovely things to buy for yourself or as gifts for others. I am looking forward to visiting again.

This was my first time at Bayberry Hollow and I'll be back! Such helpful and friendly staff. Special thanks to Nicola, who organised a nice table for us on my friend's birthday. Food was delicious and plentiful, with excellent service. Along with a bit of retail therapy, it was a fabulous experience.

Absolutely gorgeous place to visit, so many items in the gift shop to look at all reasonably priced. The restaurant was very cosy and comfortable and the food was to die for. Will definitely be back soon with friends to try the afternoon tea. Highly recommend!

Poor, overpriced and not very friendly staff I'm afraid. We were shown to a table to be told lunch was in 20 minutes. Breakfast must have been over so cakes weren't required. I also bumped my head on the way out (no warning sign). Lack of parking.

We had been here a few times in the past, though not for a couple of years now. We were really looking forward to a nice lunch as we knew this place always had a nice atmosphere. In the past we'd had sandwiches, always delicious, Not this time. Barely any sandwiches on the menu seems to be more hot food. We had some kind of quiche, not sure what kind but it was pretty inedible, with salad, which was all just lettuce, nothing appealing about it at all. The other was an Easter sandwich of hot turkey and bacon, the bun was dry and the meat heated up and withered. Again, inedible. The offer was good and the staff lovely, though a bit chaotic as it was busy. It was £30 and we left most of it (something I never do). Lots of other dishes looked nice from what I could see on the way out. A poor choice made by us no doubt, but we won't be back any time soon

Recent visit. Tea and fruit scone. This had to be the worst fruit scone I have ever been served. Taste, texture and appearance very disappointing.

Been a few times and food always delicious. Staff friendly and attentive.

Great lunch! Quality food and massive portions.

Nice scone and tea, lovely staff my husband struggles with stairs, they found us a table downstairs even though it was very busy. Thankyou