Bay Tree Bistro in Blackpool

Visited with friends on ourannual trip to St Annes. Plan was to have lunch and then have a look round the garden dept and buy a few autumn plants. Mosy outside seats were taken but several available inside. We chose the one that seemed cleanest, (can you see where I am going with this), ie, the one with only a few crumbs. We chose two small scampi and chips, an egg mayo sandwich and a 'wrap', all with garnish and/or chips. Nothing too challenging about that lot. We were told that there would be a wait of 25 minutes. This at around 1:00 pm. We waited. And we waited. We had a bit of verbal catching-up to do with our friends so it did not matter. Or at least not too much. After abot 50 minutes I went to ask about our order but could see that in the kitchen area our order was being plated- up. Drinks that had a rrived maybe4 40 minutes earlier had been long since consumed. After maybe another 5 minutes they were served to us. The lady asked who had ordered what, we told her and our respective orfers were placed in front of us. No mention of an apology or the wait or even 'enjoy your food'. Not even so much as a smile. In fact I have to say that the lady looked thoroughly p..... -off, as indeed were we. Now to the food. Our scampi's were sort of ok as were the chips. The wraps were so so. My wifes egg mayo butty lacked content. Miniscule ammount of egg was made-up by maybe too much mayo, but only in the sense of this being as a proportion of the whole. By this time there were few diners left. We opted not to have a sweet as godness knows how long we would have had to wait for this. A couple of points. 1. We were fairly certain that customers who had ordered much later than us were served much earlier. 2. There seemed to me to be to be an absence of working- to- a -common- purpose amongst the counter staff. (I used to be in staff supervision and management, though not in the catering industry I have to say). Not a good experince, and importantly, one we will not be repeating. By this point, time was moving on and wewanted to be enjoying the sea air, so no time to look round the garden section. We later had coffes and do-nuts at the pier cafe in St Annes. Pleasant and prompt service and possibly the best do-nuts I have ever had, a thoroughly pleasing experience. When I read past reviews, I notice a pretty common thread running through them. I also note that in no case have the management made a response. They certainly seem not to take any of them on board

My daughter and grandson both had lovely meals, mine however was not your usual standard ihad a baked potato with prawns which were very chewy and the potato was just done and not very warm not crispy on the outside very disappointed, plus had to wait half an hour for our food

I took my 3 year old grandson for breakfast with Santa today at the Bistro at Lytham St Annes Garden centre. What a magical experience for him and me- I cannot praise the manager Janos highly enough- a delicious breakfast - we collected reindeer food, decorated cookies, hunted for reindeer and met Santa who spent ages with the kids and read them a story and joined in all the fun. Also a fabulous gift and a personalised card. I will be back next year and would highly recommend this fantastic staff.

It has been a couple of years since I was last at this garden centre. Surprised to find that it has been bought out by a large garden centre chain British Garden Centres. The corporate machine has taken over and not in a good way. Used to love coming here for a snack in the cafe and have a bimble around, always nice things to buy and a pleasant atmosphere in the cafe with lovely friendly staff and honest prices. The new regime is now here - new staff, new uniform and untrained. Please teach your staff in the cafe how to make coffee as they don't know what they are doing. Explain what a flat white coffee is and when the customer wants an extra coffee shot you put it in the cup and not pour it away as they have paid for it!!! Not as good as it used to be - the corporate chain of change. Such a shame.

Asked for a sandwich. Sandwich and been .not on mere so was a massive problem urrrrr. Over £6 unbelievable .and to top it all ran out of barms at 10 am joke

Whenever I am visiting my mum we always try to have lunch at Trebaron bistro and yet again it didn't disappoint. Thank you for friendly service and lovely food. I hope to be back again soon.

My daughter and I visited the bistro in Treebaron Garden centre today. It had just gone 3pm and we were sternly told that “food had stopped” but she would “see if they could make us a sandwich” which they reluctantly agreed to do. (There are no opening times anywhere and we asked a member of staff in the garden centre what time it was open until and were told 4.30pm) My baguette arrived burnt but I decided it wasn’t worth the fuss to complain. All of the staff were completely miserable and each time a customer walked through the door (it was 3.25pm at this point) they were sternly told they had to sit outside as they closed at 4.30pm??! And that they could only order coffee/tea at this point. Now I counted a MINIMUM of 7 staff, and the Bistro isn’t big at all, so why do they need to be closed for an hour to clean up and stop food 1.5 hours before they close?? I’ve worked in cafes in my younger years and I’ve NEVER known this, if anything we stayed late! Now, all of this aside, and my main reason for this review is this. An elderly lady came into the bistro at 3.30pm and was helped from her wheelchair into a chair. The staff watched her struggle and then loudly shouted “you can’t sit there you need to sit outside” and made her struggle back into her wheelchair and sit in the COLD when they didn’t even close for an HOUR. My daughter said “why when you don’t even close for an hour” and she was ignored. I said “I’ve never seen anything like it, absolutely appalling” and the waitress just looked at me with a disgusting look on her face and shook her head. We decided to leave as we’d seen enough and it had completely ruined our meal anyway. On leaving we asked to speak to the manager of Treebaron who, although agreeing with us didn’t seem to really care and just said he’d “have a word” Now, I was raised to not only treat my elders with respect and dignity but I’ve also enough life/work experience to know that is not how you treat customers. It really isn’t good enough. I’ve visited Treebaron since I was a baby with my Nan, I treasure those memories and all of the staff in Treebaron itself are amazing and lovely…I remember a few even from being a child! But the staff in the bistro completely let the place down and ruined what was a rare and special day out for my daughter and I (were both so busy!) I will definitely return to Treebaron but never the bistro. Which is a shame as it used to be lovely. I noticed they were advertising for staff, I suggest the manager chooses more wisely this time.

£2.99. I feel very short changed. Passed on ordering a coffee. To be fair I have been here before had decent size cake and nice coffee. Expected the same again. Save your money

A brilliant safe place to go for lunch.The whole team have created a spacious area to eat .The menu is delicious especially the homemade pies.I take my 92 year old Aunt every week and can’t say how Covid safe they have made this place.From the minute you arrive you feel everywhere is spotless the sfaff see you to your table and explain everything.I can’t praise them enough and it is the highlight of my Aunts week after shielding for so long.Thankyou everyone

We went to the garden centre on bank holiday Monday it didnt seen to busy and there were some empty tables .As we sat down we had noticed a 30 min delay whice we thought was ok we were in know hurry.As we sat waiting to give our order i did notice 3 other tables who came in after us were being attended to and there orders taken ,still we sat waiting in the end we had to get up and call somebody to get some service we ordered our meal and also ordered a sweet before they ran out the waitres fetched the sweets first to put on the table . The piece of cheese cake came it was all broken in pieces she had droped it putting it in the dish we did get that free .There was know sighn of our meal and other people were in the same boat .After over an hour we went to find out what was going on they said sorry they had forgot it but it arrived shortly after .The table next to us waited 1 and a half hrs for there lunch it did not arrive and they were told they couldnt be served it was to late i belive it was a lady and it was her birthday very disapointing for them dont think they will go back again we might not .

Took our 94yr old mum for her birthday lunch today. On arrival we were told there was a 30 minute delay, that was ok we had coffee while we waited. Tried to order but everything we asked for seemed to be off the menu so it took a while to get something we wanted. There was a long wait and the table next to us waited over an hour before they went and asked where theirs was and eventually it came. So we waited just over an hour after ordering which was nearly 2 hours since we arrived only to be told by a very rude lady that she hadn't had our order even though it was at the till, and that the kitchen was now closed !!!!!! Asked if that meant we wouldn't be getting our meal and we're told no. She did eventually offer us a free meal next time I asked if we could have it in writing she sent someone to get paper,she carried on serving people . After another 10 minutes she saw us stand up to leave and rushed out said she was just coming we decided we had waited long enough and were going after all how much good was a 94th birthday meal any good when not on her birthday. We have been regular customers here and it was not the first time this lady has been rude. We will never return again and would not recommend

I have only recently started to come out of my house having been shielding for the last few months . Biting the bullet I went to trebanon garden centre knowing there was ample space to keep my distance from others . Seeing the cafe wasn't over busy we decided to stop for coffee and a snack . The only way I can describe the experience is outstanding. We were asked to use hand sanitizer then shown the way to the seating are via a one-way circuit . The service was table service which was prompt . The whole thing is over seen by what I can only assume is the manager . The one way system and smooth running would put most Sargent major's to shame . If anyone needs advice on how to run a business during covid go to this place to seek advice . I would recommend this place to anyone

Whilst every effort was made in regard to virus they clearly need more staff. We had our lunch which came quick and was nice. I asked waitress for dessert but at least 20mins passed she never came to tske my order. I could see it was filling up so she was busy but surely as id already had meal i should have been able to order sweet. In end went to pay without having sweet waitress said oh well!! No sorry. I wont come back i go where they want my custom not where they not bothered.

Haven’t been in for a while due to the pandemic but we went for breakfast yesterday and it was wonderful. They really have taken great measures to make sure they are operating safely. One way system, member of staff on the door with hand sanitiser, they now take the order at the table and allow you to pay at the table if using card. Tables very well spaced out and the outdoor space has been extended. All tables are sanitised and a sign placed on it showing this. Food is wonderful and the staff are really friendly

We use this place on a regular basis. Don't know if they have changed kitchen staff but last twice been in been very dissapointed.First time cheese and onion pie stuck to plate and tasted sour. Second time g ammon burnt on bottom. Not the standard used to be.

The surroundings in the middle of the Garden centre aren’t great and you feel very closed in.There isn’t very much choice of breakfast coffee shops in st Anne’s with the cafe at the end of the pier being closed ( our preferred choice for breakfast) , So met at the garden centre . The staff are ok and limited choice of breakfasts - The group had full breakfasts and bacon sandwiches cooked as requested . Reasonably priced and ok for what it is . Wouldn’t be in a rush to go back .

We visited on 5th Dec for breakfast. We received our coffee's which were only half full & almost cold, in fact the sugar didn't even dissolve. The food arrived ages after the coffee, the bread roll was dry, the butter rock hard we couldn't spread it. We go out quite often for breakfast to various establishments but this was by far the worse we have ever had. Wont be coming back.

On holiday and decided to visit for Xmas displays - what a find. Left to wander through coloured tree decorations I can’t find the likes of in Coventry. Reasonable prices needed to acquire a basket. Visited the cafe for coffee and hubby came back with 2 mince pies and Brandy butter, those little homemade mince pies not mass produced. I’ m still raving about that mince pie - gorgeous and only 75p each. The coffee was good and cafe clean, warm and airy feel.

They say things happen in threes. We stopped here to kick start our holiday and I ordered the ‘Bay Tree Burger’ . I asked for it fully plain, no relish, coleslaw , onions and to place salad on the side. 1. It comes out with onions on. 2. Second time around it comes out with no salad. 3. The burger was fully pink in the middle. We took it back and they just gave us a refund. No health and safety, probing or organisation. Terrible. Will be sending an official complaint to the local government.

Poor service, lazy staff, turned up at 245pm, when food is supposed to be served until 3pm and told they have already cleared up food so cannot serve anything other than a tea cake. When I asked why? As they are supposed to serve until 3, the girl was very rude and said ‘because we decided to clear up early’ - no apology. Very rude and won’t be going again.

Have eaten here on a number of occasions over the years - a little hidden gem in the garden centre.Arrived very early this morning for breakfast to still find them in darkness and setting up for the day. A lovely waiter served me - I was travelling back to Somerset and was a bit stressed due to the long drive. Ordered a bacon butty, a pot of tea and a sandwich to take away for my journey. Charming and caring staff - food very good and plentiful, efficiently served.Great little cafe - lovely staff, smashing food. Definitely one to keep coming back to.

Go to the back of the garden centre on your right and indulge in lovely cakes ( chocolate one very good) and tea. We sat outside the café in the indoor seating (yes I know what I have just typed doesn't make sense) and enjoyed the sound of running water, the colour of the flora and fauna and just chatted and people watched. A lovely way to spend an idle half hour, will come again.

Called to try this little cafe in a garden centre,after being given lots of recommendations.We simply ordered toasted tea cakes and a coffee and a pot of tea,and these were delivered by a lady with very good presentation and appearanceThe tea cakes were certainly larger than as usual in some places,with butter (but paper-wrapped )The surroundings are very good and there was a feeling of warmth from the sun -shine outside through the roof of the of the building .We certainly enjoyed our visit and determined to return when we will be a little more adventurous with the choice of food!

Popped in for lunch on a Saturday finding much as it usually is - busy. We like going here as you can take your dog into the garden centre and the bistro has a seating area where you can sit with your dog. A good varied menu saw us ordering a couple of rounds of sandwiches and a portion of chips. The sandwiches arrived of good quality and excellent quantity. The chips weren’t that good in so much we must have got the end of the bag (frozen?) and I guess the longest chip couldn’t have been longer than an inch or so. That said we ate them! All washed down with two good cups of tea we will certainly return. All staff were friendly attentive and helpful.

Visited recently for lunch, and chose the All Day Brunch. It is really good and great value at about £7.50 if I remember rightly. I'd definitely recommend, and will be going back again.

After an early appointment, we decided to stop off on the way home and treat ourselves to breakfast. It really was a treat...one full English, one vegetarian, lots of toast and two cappuccinos. Large freshly cooked portions all for £14.56 plus staff friendly and efficient. Well done guys.

We visited on a cold Monday lunchtime and were surprised how many people were at the cafe- admittedly most about a similar age (as us!) Although they were busy service was good as was the food (soup, toasties or sandwiches each for around £5). The only slight negative comment is that the men's toilets (in the garden centre part) weren't all that clean- a shame.

Good access. Friendly and efficient staff. An exceptional choice of meals, cakes, ice cream and much more! Great Service. Can be busy at times. All in all, must be the best in a covered garden centre!

The staff are very friendly, helpful and hard working and keep the place immaculately clean with tables cleared immediately they are vacated. The food is perfectly adequate but no better than average and certainly unimaginative!

Visited for my daughters birthday. Had a lovely afternoon tea with plenty of choice on offer. Everything very fresh and nicely presented. Very good value for money too.

We have visited here many times but like lots of things in life nothing stays the same.

Went for lunch had vegetarian breakfast it was really nice ,Lovely latte the staff are very friendly and helpful quick service.

Took my partner for cake and a coffee, the portion of cake couldn’t get any smaller if the person tried, certainly wouldn’t go back with so many other places out there doing the same type of food

My partner and I visited today and had a latte, hot chocolate, lemon cake and a Bavarian slice.

Visit the Bay Tree on regular basis .Staff always friendly and helpful. The restaurant can get a bit on the noisy side during very busy times but the service is consistently good. The food is well presented and good .

Took the family for breakfast here after reading some good reviews. I wasn't disappointed it was perfect couldn't fault anything at all delicious also the coffee was really good. Will definitely be recommending to all my friends and family and will be returning.

Firstly, I was served by the most welcoming and friendly staff.

This cafe is amazingly good and compliments a nice garden centre trip. The food is outstanding and cleanliness excellent (although once we had to ask for a table wipe, but they were very busy that day). The cooked breakfast is lovely, the cake choice very good and the staff friendly and helpful. We will continue to visit regularly.

Best scones I've ever had and I've had quite a few. Very nice place inside the garden centre. I had a cherry scone which was lovely but all around me people (and it was quite busy) were eating a variety of meals from breakfasts to things with chips. Very nice clean place with friendly and efficient staff. Great garden centre too with a variety of plants, garden furniture and bedding.

Came on Sunday for the all day brunch and a coffee. One of the best breakfasts I've had! Staff were very welcoming and the service was fantastic. Would definitely recommend!

My wife and i had a nice day out at this lovely garden centre.

My husband and I went to Trebaron Garden Centre today for some grow-bags, and we went for a drink in the Bay Tree. Very friendly efficient staff, and great that the drinks were brought to the table. Don had a lovely large cappuccino, and I had a pot of tea. We didn't have time for anything to eat, but there was a wide range of food on offer on the menu, very reasonably priced. Excellent!

We were driving past Trebaron Garden Centre and saw the Bay Tree Bistro advertised, so called in for a coffee and cakes.

My partner and I visit regularly - usually weekly through the winter months. Bay Tree Bistro is arguably the best garden centre based cafe on the Fylde Coast - and we have tried them all. The garden centre itself has truly amazing and inspiring Christmas displays equalling those of much larger venues and in fact beating many. Bistro staff are always friendly and welcoming. The atmosphere is good as it's often busy even on quieter weekdays. Coffee and cake here is consistently excellent and portion sizes are generous. Inside is pleasant and well decorated with a choice of dining chairs or tub chairs. Sit 'outside' in the covered area for that Parisien feel on the doorstep of Marton Moss!

Visited following a recommendation, situated in Trebaron Garden Centre we were not disappointed. We ordered two Bay Tree Burgers which came with a fresh side salad, chips, a wedge of melted cheese on top and two onion rings on a brioche bun, absolutely fabulous, a steak pie, melted in the mouth, full with thick steak served with fries and a lighter bite of a Thai fish cake served with a chilli sauce and side sale. The meals were all excellent and reflected by the lack of tables with diners. We will definitely be back and soon, well done to all, simply fabulous

Visited twice whilst on holiday in St Annes. Quick service, nothing was too much trouble. Came here specially before setting off for home and had coffee and very large tea cakes. Good choice of specials and best selection of hot puddings, hmm which to have – chocolate sponge, bread & butter or the apple pie! Afternoon tea for 2 also good value. Garden Centre itself was just setting out their Christmas stock alongside the existing very nice gift items. Bought a cyclamen which looks so good people keep touching it to make sure it's real.

My family and I go here regularly. The food is delicious and well presented and never disappoints. I often have a special which is on the board on the wall (above the ice cream counter).

Fantastic visit and I as well as my friends have returned on multiple occasions now. You are able to take your pooches to this cafe if you sit in the garden centre aware which is just as lovely as the inside of this cafe. Highly recommend.

food quite good although the staff were a bit miserable, probably under pressure.... nice garden centre though

Popped into the garden center and decided to have lunch at the bay tree.really good service and a vast menu.The cauliflower soup was absolutely gorgeous.The cheese pie very tasty definately will go again.The cake and deserts looked fantastic was too full to try unfortunately

I came here with my Grandparents and my Uncle. I had a regular Americano with a fruit scone and strawberry jam and cream. The coffee was very nice not too strong very delicate. The scone was very tasty as well with lots of currants in it and the cream and strawberry jam was also tasty. The scone was nice and soft and you can tell it was also fresh and well baked.

We have been calling here for coffees a.d toasted tea cakes for a few months now, today I went with my Mum & youngest son for lunch, it was really busy and not many tables empty when we arrived. We all chose what we wanted from the extensive range on the menu and chalk boards special. Ordering and paying at the till was easy with a very pleasant young man. We couldn't believe how quickly the food & drink arrived, everything was well presented and the food was exceptionally good value and very tasty. Even though it was so busy all the staff were happy smiling and hard working. A fabulous experience x

Expensive, but quality, garden centre: then the bistro!

Very nice Bistro, which is in the garden centre. Plenty on the menu to choose from

Popped in for lunch with family,this bistro is a little gem hidden away in the Trebaron garden centre. The bistro is light and airy with decent spaces between tables. On the day we visited a gas effect fire was lit and provided a 'warm welcoming'. There a few tables outside the bistro but still 'inside the garden centre where you can take and sit with your dog if you have one.

Lovely hidden gem of a cafe in Trebaron Garden Centre. All dishes freshly prepared, generous portions, tasty - and very good value. Staff are unfailingly friendly, polite and helpful. Cakes delicious too! Understandably can get busy, but definitely worth a visit.

Often pop in when visiting the Garden Centre. Sat in front of the lovely warm fire, and enjoyed coffee and cakes. The staff are always friendly and helpful, and the bistro is large, bright and very clean. Well worth a visit for a snack or something more substantial.

We went to the garden centre to buy a Christmas Tree and decided to have a drink and a light meal.We chose a toasted ham, cheese and tomato sandwich which comes with salad, coleslaw and crisps. We waited no more than 5min and our drinks arrived followed shortly thereafter by our sandwiches.

Lovely home cooked menu with a varied specials board, excellent staff and service! Amazingly clean too. It's always busy and that says everything! It's an excellent place to eat, even if you've not come to shop at the garden centre.

Really enjoy coming here for lunch. My husband and I bring my Dad aged 90 here because it is easy to walk in and out and the seating in well located. The menu is great, there is always something suitable for my Dad - a typical pie and chips man, the homemade pie is excellent and he always clears his plate! The cakes are fab, always plenty of choice and the portions are plentiful and well priced. A bit of a hidden gem this place, however now we have found it, when we are in the area we always visit. Great to get unusual presents and items for the garden at the same time. Staff also friendly and helpful.

Took my children for lunch and loved it again. Son and I had a cream tea - took the scones and scone paraphernalia away as so full from sandwiches and cake. Baby had beans on toast.

A great café serving delicious cakes and pastries within The Trebaron Garden Centre, staff are friendly and service is very good. We will be returning!

Needing to kill some time before shops opened excellent pot of proper tea in cups not paper very good value for money

Ordered 2 coffees and breakfast barms. Coffee came as we finished the food which isn't ideal. Bread roles were obviously frozen and dried out. Can I also suggest that a good move may be for the staff to bring cutlery to the table rather than pick it up ourselves from a trolley with other people's hands being in there first? Friendly staff but you need to get basics right.

This was my first time and was well worth a visit, food great and staff very pleasant. will be back soon.

Just been for lunch with some friends, the food was great and reasonably priced (not the normal rip off garden centre prices) and a good selection on offer. All the staff were friendly and helpful,Will be back well worth a visit

Can't be beaten for pleasant surroundings, value for money and pleasant, helpful staff. After recent refurbishment this must be one of the nicest, every day places to go for a trip out or just a regular meal. My elderly parents go there weekly and whenever I am around it is my favourite place to take my disabled mum - gives her much pleasure. Lovely to sit, when warm enough, on a table just outside the café looking at flowers and plants. They will kindly split a sandwich onto 2 plates and add garnish to both - enough for a small appetite. Can't praise it enough. Thank you.

The Bay Tree Bistro is situated in Trebaron Garden Centre. It was a delight to find such a good range of choices (including a large range of gluten free dishes for my wife and daughter). The place was clean and the staff very friendly and helpful.

Called in on spec expecting to have to have our usual baked potato and were delighted to find a comprehensive and delicious gluten free menu including chicken and mushroom pie, sausages, toasties, ice cream galore and a selection of cakes to name but a few! We had a slice of very yummy coffee and walnut cake. We could have had a full roast including Yorkshire pudds! We will definitely be back!