Bassaleg Sandwich Bar in Newport

I used to go to this place years ago. I was in town and thought to pop in and WOW god forbid you want to go here as a young person!!! I have never experienced such awful customer service. Was stared down as soon as I entered, with not a word said. Went and sat in the back. Okay portion but an extortionate price and the quality has gone right down. Staff moaned the entire time aloud and only spoke nicely to other elderly people. It's like they have a disdain for the people who are not going to be keeling over anytime soon. I was polite despite this and as I paid I said thank you and tried to make small talk to the older gent who then interrupted me to say the payment has gone through, not even a thank you or goodbye. Worst customer service I've ever experienced (and I travel the world for work). Can't wait for the place to find new management. Talk about disappoining.

Who ever designed the car park needs to be sacked

I just got out of hospital with with food poisoning from this place, please stay away at all cost

Absolutely stunning food had the merlot beef brisket and my husband had beer battered cod food was fast and delicious service was fantastic staff are super friendly all in all a 5 star in every aspect.

Really good food, lots to choose from and very pleasant staff, definitely recommend.