GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
4.0

Based on 72 opinions finded in 1 websites

site_photo4

Nº 275 in 542 in Newport

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle724.0

comment_iconOpinions

Used drive through. Lovely hot chocolate and nice enough staff but the car park is incredibly small to turn in and get out. Better off removing the curbs in the middle and having arrows instead. Found it difficult getting out and I have an astra

site_logo

Jake Barber . 2024-09-29

MORE AT Google

Have to say that today the service has been fabulous. Met with a smiling, helpful face where nothing was too much to ask- the staff Will has served us before and his service was good then- much appreciated- thank you!

site_logo

katiedark1 . 2024-09-26

MORE AT Google

They made a nice flat white and it was quiet but the location on Google maps is wrong (update submitted) and the car park barrier was broken and the car Park is a bit tight

site_logo

Lorian Nod . 2024-09-13

MORE AT Google

Pretty appalled with the apathy of the staff in the drive through Costa at the coldra roundabout……very lazy. This was my first time visiting the place and will not be going back. Hadn’t see my friend in a while so we were sitting inside. We turned up and it was quiet with only 4-5 tables taken. We ordered and sat at a table that had used cups/plates on it so we moved them over to the side on a table attached to ours (see pic) I ordered food and was told it would be a few minutes and they would call me when ready. No call after 20mins so went to the counter to be told they had called me twice……..they didn’t because I was listening out for them to call……I didn’t say anything. They put fresh food on for me and said they would bring it over. Brought it over with no napkin or cutlery so had to ask for those. I was there for 2 and a half hours with my friend and none of the staff came over to clear the table attached to us with dishes from the previous customers. Also as customers were leaving the tables were just left with their dishes. They were really quiet inside and the drive through was quiet. The 4 staff were only interested in standing around chatting. One member of staff came around and eventually cleared the tables after we had been there over an hour and a half but they left the dishes on the table attached to us. The staff gave the impression that doing their job was an inconvenience to them. The place needs a serious shake up. I expect more from Costa, very disappointed

site_logo

Michelle Gooding . 2024-09-01

MORE AT Google

A decently newish Costa, staff are friendly but regularly get drinks orders wrong, food is the same awful ultra processed factory crap dross that every Costa sells. Since the hotel next door opened the car park is simply awful, too small and with awful high kerbs at the entrance so say goodbye to your alloys

site_logo

NGW . 2024-08-17

MORE AT Google

Awful WiFi awful car park - great staff

site_logo

Matthew Barney . 2024-08-04

MORE AT Google

This costa is consistently good, they make good coffee and it's never hit and miss. It's a good location when enroute to various places. Friendly staff too.

site_logo

Maxine M . 2024-07-22

MORE AT Google

My favourite Costa, great atmosphere, very friendly staff who go out of their way ti help you 😁

site_logo

Sue Brain . 2024-07-16

MORE AT Google

Excellent team, excellent Costa branch!

site_logo

Samuel Dalby . 2024-07-10

MORE AT Google

Normally love this costa as staff are friendly and when I have sat in there has been a pleasant atmosphere. This morning however was very disappointing. Ordered a vanilla latte and there is not a trace of vanilla. This is not the first time either that I have paid extra for syrup and it has not been added to my drink. Better communication is needed between the staff member taking the order and the staff member making the order.

site_logo

Amelia Poole . 2024-05-09

MORE AT Google

Main car park now completely taken over by building works for the new hotel so unusable. Attempted to park in the new overflow car park, no spaces as completely full of works vehicles, was just able to park in the small rear car park which I would normally avoid due to the large concrete divider on the entrance and exit which caused several vehicles to mount the kerb as it's too big. Will not be returning until building works are complete.

site_logo

Joanne Andrew . 2024-03-25

MORE AT Google

Costa is lovely and spacious , with friendly staff.

site_logo

Janeen Thornton . 2024-03-03

MORE AT Google

DO NOT try and use car park at rear of building - use drive through or car park opposite/front. Much too small and just watched cars mounting kerb trying to get out, it looks like they have fudged the dimensions and is much too small.

site_logo

Pacific81x . 2024-03-01

MORE AT Google

First visit to Costa @ Langstone, Newport . Very friendly + helpful staff,nice coffee. Will be returning in the future.

site_logo

Simon Jenkins . 2024-01-27

MORE AT Google

Usual good standards of coffee and service.

site_logo

Andy See . 2024-01-16

MORE AT Google

My favourite Costa. Lovely staff. Great accessible location. I go there most mornings for an hour. Sets me up for the rest of the day. A special thanks to Amy, manager. Always a smiling and welcoming.

site_logo

David Power . 2023-12-26

MORE AT Google

Brilliant place to work from for a couple of hours, good coffee, good food, good WiFi and the occasional power socket. I use it a lot

site_logo

Ray Ok . 2023-11-18

MORE AT Google

Nice, new and airy space. The location is not pedestrian-friendly. The service was relaxed. Shame not to have had a choice of any salads for lunch. We had to cross a dual carriageway on foot from the McDonald’s car park where we were using the InstaVolt electric car charger. I’ve corrected the location on the map repeatedly, but the location isn't being updated. At the time of writing, the satellite photo shows the building in progress. I've included a screenshot photo showing the correct location with the red marker.

site_logo

Christopher Whalen . 2023-10-18

MORE AT Google

There was a lot of business people there with there laptops but the staff was more than welcoming with helping the customer and the service was polite and pleasant would definitely revisit in the future

site_logo

Kellie marie Dyer . 2023-09-26

MORE AT Google

Dirty cups dirty floors dirty chairs only us in here staff should be checking areas disappointed

site_logo

Kerry swallow . 2023-09-23

MORE AT Google

Fantastic service, highly recommended

site_logo

Mya Rose . 2023-09-10

MORE AT Google

Great venue for early morning coffee and chat!

site_logo

Kaylinda Winston . 2023-08-06

MORE AT Google

Nice chilled atmosphere, staff very friendly and helpful, overall a good experience. Been here a few times now and it's been a good experience each time.

site_logo

Ted Breen . 2023-07-03

MORE AT Google

Usual Costa, experience. Not dog friendly so have to sit outside with the smokers if you dare to bring a dog. But handy if you're passing on the M4 and need coffee, or if Macdonald's next door is busy.

site_logo

Stuart Elliott . 2023-06-10

MORE AT Google

Nice new Costa. If you're approaching from the east on the A48, you'll need to go all the way around the motorway roundabout and double-back on yourself to get to it.

site_logo

Pete Taylor . 2023-05-27

MORE AT Google

Painfully slow service when it was not even busy. Poor communication from staff. Systems not working.

site_logo

Joshua . 2023-04-28

MORE AT Google

Nice clean cafe with friendly staff and good coffee

site_logo

tina hopkins . 2023-04-28

MORE AT Google

This Costa is like a hidden gem! I had trouble locating it using Google Maps as it led me to the entrance of the highway with nothing in sight. Additionally, there isn't a large sign that's easily visible when driving around the big roundabout (although you'll spot the McDonald's sign). Thankfully, the kind lady at the shop was very patient and provided me with directions over the phone. The Costa Drive Thru is actually located across the street from McDonald's, and I was able to find it with her guidance. The two lovely barista ladies, one of whom helped me on the phone, prepared my iced hazelnut latte perfectly, and it was served nice and cold. Thank you for the excellent service, and I'll definitely be stopping by again soon since it's conveniently located on my way to work! XD

site_logo

Flora Yan . 2023-04-20

MORE AT Google

For someone on a diet, the choice is.... Packet of lentil crisps 90 calories. That is it! I suggest more choice for light snacks for dieters, possibly some fruit?? Or lower calorie cake items?? Otherwise our visit was very pleasant.

site_logo

Angie Tomkins . 2023-04-16

MORE AT Google

Used the drive-thru. Friendly staff and quick service. Coffee was good.

site_logo

Alex Lewis . 2023-04-16

MORE AT Google

Always a pleasure to visit a Costa and this was not a disappointment. Staff were welcoming and helpful when making choices. We're happy to accept gift card in paper format as well as a card payment nothing phased anyone.

site_logo

jakki waller . 2023-04-02

MORE AT Google

Service amazing smiling happy friendly staff and plenty of them good to see.

site_logo

Kris Thomas (Sharky) . 2023-03-04

MORE AT Google

I went to Costa coffee drive thru but sat inside. There were quite a number of people having coffee. The atmosphere was very pleasant and the service wS quick. Would recommend Costa coffee at Langstone to friends.

site_logo

margaret higgs . 2023-02-06

MORE AT Google

Expensive BUT hey ho, we know that!

site_logo

Andrew Jones . 2023-01-11

MORE AT Google

Nice and local. Offers the usual costa experience but nice and clean and friendly

site_logo

gavin rowe . 2022-12-11

MORE AT Google

Good stop off if on a long journey or finished one .not my go to place locally off the beaten track for me but good if motorway driving.

site_logo

Carl Walker . 2022-12-08

MORE AT Google

Really new but staff are nice and efficient

site_logo

Joanna Rogers . 2022-12-05

MORE AT Google

Costa in Newport: Emily Bunning Ryan Butcher Oliver Caniff Kelsey Davies Summer Doorhof Sean Harding Connor Lucas Tyler McIntosh Abi Millard Hayden Nash Kieran Neal Zoe Probert Liam Taylor Jamie White

site_logo

Connor Lee . 2022-12-04

MORE AT Google

So so slow, not a good experience

site_logo

J H . 2022-12-01

MORE AT Google

Closes at 6 but won't let you sit down even when you get through the door at 5. Not great with a tired/hungry young family. Need to state "sitting in" hours somewhere if they are going to be so different from the published open hours.

site_logo

Sian Fry . 2022-11-13

MORE AT Google

Great facility and location. Despite an apparent abundance of staff on duty a number of tables were left with used cups and plates, and where tables were cleaned there was food rubbish on the floor. Needs focus and attention to detail.

site_logo

Mark Whiting . 2022-11-05

MORE AT Google

We have visited here 4 times since it has opened, using the drive thru. Despite it being slow due to staff shortages the staff that are there have been polite, thorough, professional and surprisingly cheerful given the pressure they are under. We spoke to a young girl called Megan who was a pure delight. All businesses are struggling at the moment, a large percentage of the country doesn’t seem to want to work. We will continue to visit here and my Vanilla Latte was delicious!

site_logo

Lora F . 2022-09-18

MORE AT Google

Unable to make an oat milk cappuccino - after 2 dismal attempts asked for a refund.

site_logo

Tony Jones . 2022-09-18

MORE AT Google

Similary restaurants in South Wales

restaurant_img
4.0

4 Opinions

location-icon100 Somerton Rd, Newport, NP19 0JX, United Kingdom
outdoor_seating_350564takeaway_350564delivery_350564

Oh wow just stopped for a coffee, such good service with a smile and great conversation too, thanks for the guidance, we are on our way to Cardiff. Lovely coffee and wishing you well in your business. Continue doing what you are doing as you certainly made our day for our first stop in Wales. X

restaurant_img
4.0

7 Opinions

location-icon60 Commercial Street, Newport NP20 1LQ Wales
outdoor_seating_248693takeaway_248693delivery_248693

Where to begin? We ordered food from Nipa Hut Filipino and Chinese Restaurant online, after delivery time being changed twice, we waited an hour and 20 minutes for food to arrive. We ordered an Egg Fried Rice, Large Chips, Pork Fried Rice, Sweet and Sour Pork, Chicken Chow Mein, 2 pieces of Fried Chicken, Prawn Crackers and a can of Coke. Straight away we could see that a pot of curry sauce had leaked, the lid had come off and covered everything else that was in the bag. (Photo is after we had cleaned up). The Egg Fried Rice was the only thing we could eat. The Chips (can't really call them that) were cold hard burnt bits absolutely swimming in grease, we could not eat them. The Pork dishes, which were bland, contained literally just fat and skin with pig hairs still attached! (See photos) There were 2 hard bits which were rock solid, once piece was unrecognisable and looked old, upon closer inspection one was actually a lump of gristle and/or possibly bone? Totally off putting. The Fried Chicken had possibly be refried several times as very hard, and hardly any meat on them. We really couldn't believe that a restaurant had actually sent this out for delivery. I called to advise that the food was inedible and we were told to just get a refund via Just Eat. We took a few photos to show the Just Eat customer service advisor but I wish I had taken more, as just viewing these photos cannot comprehend how awful this food really was. Haven't eaten here previously and will never order from here again.

restaurant_img
4.0

39 Opinions

location-iconUnit 2 Canal Terrace, Newport NP20 2BL Wales
Other cuisines
outdoor_seating_272438takeaway_272438delivery_272438

Went into the health hut for my dinner and had the most amazing chicken curry & rice. Well recommended to try. Keep up the great work health hut and defo coming back for that 10/10

restaurant_img
4.0

105 Opinions

location-icon12 Risca Road, Newport NP20 4JW Wales
Indian
outdoor_seating_266595takeaway_266595delivery_266595

Can't through ordered food from website no food no refund shop is shut. Tried ringing constantly engaged have emailed and messaged via Facebook no response

restaurant_img
4.0

1 Opinions

location-icon143 Cromwell Road, Newport NP19 0HP Wales
outdoor_seating_254281takeaway_254281delivery_254281

Very strange chip shop, popped in to get some food and absolutely nothing was cooked, 1:00 pm and anything you wanted would have to be cooked from scratch !! Needless to say I left and went to a proper chip shop 😳