Based on 72 opinions finded in 1 websites
Based on 72 opinions finded in 1 websites
Nº 275 in 542 in Newport
Opinions
Used drive through. Lovely hot chocolate and nice enough staff but the car park is incredibly small to turn in and get out. Better off removing the curbs in the middle and having arrows instead. Found it difficult getting out and I have an astra
Jake Barber . 2024-09-29
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Have to say that today the service has been fabulous. Met with a smiling, helpful face where nothing was too much to ask- the staff Will has served us before and his service was good then- much appreciated- thank you!
katiedark1 . 2024-09-26
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They made a nice flat white and it was quiet but the location on Google maps is wrong (update submitted) and the car park barrier was broken and the car Park is a bit tight
Lorian Nod . 2024-09-13
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Pretty appalled with the apathy of the staff in the drive through Costa at the coldra roundabout……very lazy. This was my first time visiting the place and will not be going back. Hadn’t see my friend in a while so we were sitting inside. We turned up and it was quiet with only 4-5 tables taken. We ordered and sat at a table that had used cups/plates on it so we moved them over to the side on a table attached to ours (see pic) I ordered food and was told it would be a few minutes and they would call me when ready. No call after 20mins so went to the counter to be told they had called me twice……..they didn’t because I was listening out for them to call……I didn’t say anything. They put fresh food on for me and said they would bring it over. Brought it over with no napkin or cutlery so had to ask for those. I was there for 2 and a half hours with my friend and none of the staff came over to clear the table attached to us with dishes from the previous customers. Also as customers were leaving the tables were just left with their dishes. They were really quiet inside and the drive through was quiet. The 4 staff were only interested in standing around chatting. One member of staff came around and eventually cleared the tables after we had been there over an hour and a half but they left the dishes on the table attached to us. The staff gave the impression that doing their job was an inconvenience to them. The place needs a serious shake up. I expect more from Costa, very disappointed
Michelle Gooding . 2024-09-01
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A decently newish Costa, staff are friendly but regularly get drinks orders wrong, food is the same awful ultra processed factory crap dross that every Costa sells. Since the hotel next door opened the car park is simply awful, too small and with awful high kerbs at the entrance so say goodbye to your alloys
NGW . 2024-08-17
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Awful WiFi awful car park - great staff
Matthew Barney . 2024-08-04
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This costa is consistently good, they make good coffee and it's never hit and miss. It's a good location when enroute to various places. Friendly staff too.
Maxine M . 2024-07-22
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My favourite Costa, great atmosphere, very friendly staff who go out of their way ti help you 😁
Sue Brain . 2024-07-16
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Excellent team, excellent Costa branch!
Samuel Dalby . 2024-07-10
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Normally love this costa as staff are friendly and when I have sat in there has been a pleasant atmosphere. This morning however was very disappointing. Ordered a vanilla latte and there is not a trace of vanilla. This is not the first time either that I have paid extra for syrup and it has not been added to my drink. Better communication is needed between the staff member taking the order and the staff member making the order.
Amelia Poole . 2024-05-09
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Main car park now completely taken over by building works for the new hotel so unusable. Attempted to park in the new overflow car park, no spaces as completely full of works vehicles, was just able to park in the small rear car park which I would normally avoid due to the large concrete divider on the entrance and exit which caused several vehicles to mount the kerb as it's too big. Will not be returning until building works are complete.
Joanne Andrew . 2024-03-25
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Costa is lovely and spacious , with friendly staff.
Janeen Thornton . 2024-03-03
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DO NOT try and use car park at rear of building - use drive through or car park opposite/front. Much too small and just watched cars mounting kerb trying to get out, it looks like they have fudged the dimensions and is much too small.
Pacific81x . 2024-03-01
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First visit to Costa @ Langstone, Newport . Very friendly + helpful staff,nice coffee. Will be returning in the future.
Simon Jenkins . 2024-01-27
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Usual good standards of coffee and service.
Andy See . 2024-01-16
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My favourite Costa. Lovely staff. Great accessible location. I go there most mornings for an hour. Sets me up for the rest of the day. A special thanks to Amy, manager. Always a smiling and welcoming.
David Power . 2023-12-26
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Brilliant place to work from for a couple of hours, good coffee, good food, good WiFi and the occasional power socket. I use it a lot
Ray Ok . 2023-11-18
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Nice, new and airy space. The location is not pedestrian-friendly. The service was relaxed. Shame not to have had a choice of any salads for lunch. We had to cross a dual carriageway on foot from the McDonald’s car park where we were using the InstaVolt electric car charger. I’ve corrected the location on the map repeatedly, but the location isn't being updated. At the time of writing, the satellite photo shows the building in progress. I've included a screenshot photo showing the correct location with the red marker.
Christopher Whalen . 2023-10-18
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There was a lot of business people there with there laptops but the staff was more than welcoming with helping the customer and the service was polite and pleasant would definitely revisit in the future
Kellie marie Dyer . 2023-09-26
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Dirty cups dirty floors dirty chairs only us in here staff should be checking areas disappointed
Kerry swallow . 2023-09-23
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Fantastic service, highly recommended
Mya Rose . 2023-09-10
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Great venue for early morning coffee and chat!
Kaylinda Winston . 2023-08-06
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Nice chilled atmosphere, staff very friendly and helpful, overall a good experience. Been here a few times now and it's been a good experience each time.
Ted Breen . 2023-07-03
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Usual Costa, experience. Not dog friendly so have to sit outside with the smokers if you dare to bring a dog. But handy if you're passing on the M4 and need coffee, or if Macdonald's next door is busy.
Stuart Elliott . 2023-06-10
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Nice new Costa. If you're approaching from the east on the A48, you'll need to go all the way around the motorway roundabout and double-back on yourself to get to it.
Pete Taylor . 2023-05-27
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Painfully slow service when it was not even busy. Poor communication from staff. Systems not working.
Joshua . 2023-04-28
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Nice clean cafe with friendly staff and good coffee
tina hopkins . 2023-04-28
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This Costa is like a hidden gem! I had trouble locating it using Google Maps as it led me to the entrance of the highway with nothing in sight. Additionally, there isn't a large sign that's easily visible when driving around the big roundabout (although you'll spot the McDonald's sign). Thankfully, the kind lady at the shop was very patient and provided me with directions over the phone. The Costa Drive Thru is actually located across the street from McDonald's, and I was able to find it with her guidance. The two lovely barista ladies, one of whom helped me on the phone, prepared my iced hazelnut latte perfectly, and it was served nice and cold. Thank you for the excellent service, and I'll definitely be stopping by again soon since it's conveniently located on my way to work! XD
Flora Yan . 2023-04-20
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For someone on a diet, the choice is.... Packet of lentil crisps 90 calories. That is it! I suggest more choice for light snacks for dieters, possibly some fruit?? Or lower calorie cake items?? Otherwise our visit was very pleasant.
Angie Tomkins . 2023-04-16
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Used the drive-thru. Friendly staff and quick service. Coffee was good.
Alex Lewis . 2023-04-16
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Always a pleasure to visit a Costa and this was not a disappointment. Staff were welcoming and helpful when making choices. We're happy to accept gift card in paper format as well as a card payment nothing phased anyone.
jakki waller . 2023-04-02
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Service amazing smiling happy friendly staff and plenty of them good to see.
Kris Thomas (Sharky) . 2023-03-04
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I went to Costa coffee drive thru but sat inside. There were quite a number of people having coffee. The atmosphere was very pleasant and the service wS quick. Would recommend Costa coffee at Langstone to friends.
margaret higgs . 2023-02-06
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Expensive BUT hey ho, we know that!
Andrew Jones . 2023-01-11
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Nice and local. Offers the usual costa experience but nice and clean and friendly
gavin rowe . 2022-12-11
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Good stop off if on a long journey or finished one .not my go to place locally off the beaten track for me but good if motorway driving.
Carl Walker . 2022-12-08
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Really new but staff are nice and efficient
Joanna Rogers . 2022-12-05
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Costa in Newport: Emily Bunning Ryan Butcher Oliver Caniff Kelsey Davies Summer Doorhof Sean Harding Connor Lucas Tyler McIntosh Abi Millard Hayden Nash Kieran Neal Zoe Probert Liam Taylor Jamie White
Connor Lee . 2022-12-04
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So so slow, not a good experience
J H . 2022-12-01
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Closes at 6 but won't let you sit down even when you get through the door at 5. Not great with a tired/hungry young family. Need to state "sitting in" hours somewhere if they are going to be so different from the published open hours.
Sian Fry . 2022-11-13
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Great facility and location. Despite an apparent abundance of staff on duty a number of tables were left with used cups and plates, and where tables were cleaned there was food rubbish on the floor. Needs focus and attention to detail.
Mark Whiting . 2022-11-05
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We have visited here 4 times since it has opened, using the drive thru. Despite it being slow due to staff shortages the staff that are there have been polite, thorough, professional and surprisingly cheerful given the pressure they are under. We spoke to a young girl called Megan who was a pure delight. All businesses are struggling at the moment, a large percentage of the country doesn’t seem to want to work. We will continue to visit here and my Vanilla Latte was delicious!
Lora F . 2022-09-18
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Unable to make an oat milk cappuccino - after 2 dismal attempts asked for a refund.
Tony Jones . 2022-09-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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4 Opinions
Oh wow just stopped for a coffee, such good service with a smile and great conversation too, thanks for the guidance, we are on our way to Cardiff. Lovely coffee and wishing you well in your business. Continue doing what you are doing as you certainly made our day for our first stop in Wales. X
7 Opinions
Where to begin? We ordered food from Nipa Hut Filipino and Chinese Restaurant online, after delivery time being changed twice, we waited an hour and 20 minutes for food to arrive. We ordered an Egg Fried Rice, Large Chips, Pork Fried Rice, Sweet and Sour Pork, Chicken Chow Mein, 2 pieces of Fried Chicken, Prawn Crackers and a can of Coke. Straight away we could see that a pot of curry sauce had leaked, the lid had come off and covered everything else that was in the bag. (Photo is after we had cleaned up). The Egg Fried Rice was the only thing we could eat. The Chips (can't really call them that) were cold hard burnt bits absolutely swimming in grease, we could not eat them. The Pork dishes, which were bland, contained literally just fat and skin with pig hairs still attached! (See photos) There were 2 hard bits which were rock solid, once piece was unrecognisable and looked old, upon closer inspection one was actually a lump of gristle and/or possibly bone? Totally off putting. The Fried Chicken had possibly be refried several times as very hard, and hardly any meat on them. We really couldn't believe that a restaurant had actually sent this out for delivery. I called to advise that the food was inedible and we were told to just get a refund via Just Eat. We took a few photos to show the Just Eat customer service advisor but I wish I had taken more, as just viewing these photos cannot comprehend how awful this food really was. Haven't eaten here previously and will never order from here again.
39 Opinions
Went into the health hut for my dinner and had the most amazing chicken curry & rice. Well recommended to try. Keep up the great work health hut and defo coming back for that 10/10
105 Opinions
Can't through ordered food from website no food no refund shop is shut. Tried ringing constantly engaged have emailed and messaged via Facebook no response