The Coldra Beefeater in Newport

When staying at the adjacent Premier Inn next door for an event at the neighbouring ICC, myself and a group visited this Beefeater for Dinner and then Breakfast the following day. This was pre-booked, and we opted for the 'meal deal'. This is a good choice for value! There are few options nearby for food and we were very restricted for time, meaning we could not travel far from the area, so settled for this convenient option. When arriving for our meals, the tables were dirty each time. For breakfast this was especially concerning as we were the first arrivals of the day. The crockery was similarly blemished and gritty, with food sticking to some of the plates. It seems like there was an issue with their pot wash. The food was mediocre, lukewarm, and not presented particularly well. The mushroom starter was sitting in a pool of grease, and the breakfast buffet items were suffering and drying out at the hot-plate. The bread at breakfast had clearly been sitting out for a long time uncovered as it was totally dried out! Our waitress was inexperienced and found serving us challenging - she was unaware of the 'meal deal' information, clearly didn't know the menu, and then when serving our order her t-shirt was dangling into dishes, which is not only pretty gross, but also knocked food off the plates and onto the floor, meaning we had to ask for a replacement item. Our food took an extremely long time to arrive. Our table was booked for 4pm and we did not leave until almost 6:30pm! Not so much cheap and cheerful as mediocre and disappointing.

We had Sunday lunch which was very tasty.

Cooked breakfast a little bit too greasy for me, however a great breakfast with great selection of food... Staff friendly, polite, and helpful... I will definitely return...

A run of the mill lunch, nothing special. Slow service but staff were great. Food was about average for a Sunday lunch. "Staple" meats and veg, of smaller quantities.

We had breakfast here the morning after a friends wedding. The food was cooked really nicely and the selection was really good too. The staff seated us quickly, were really friendly and polite and best of all the meals and drinks were really well priced!

Jen was fantastic and really looked after our large table. Great service well done and thank you.

Lovely food and staff are fantastic, highly recommend, I've been here for a meal many times during the past 20 years for family occasions and never had any problems A☆ 👏 Returned September 2024 still A☆

Lovely food. Had surf and turf with extra onion rings. Can't fault it. Staff were lovely and service was quick. Clean and tidy. Would definitely recommend.

The food was amazing. I really enjoyed it. The front of house staff, however, seemed all too happy to stand around talking as a big group whilst tables we're left waiting for service. When I tried waving someone down for a napkin, every single one (expect for one) ignored me and others who tried. I felt sorry for the lady left to do all the work on her own whilst the others stood and did nothing whilst there was clearly stuff to be doing.

Myself and my husband decided to treat ourselves went to the beefeater at the coldra we were greeted lovely by the staff were taken to our table we looked at the menu mostly everything was bbq sauce based we both do not like bbq sauce but there wasn’t a gd selection of sauce I have never know garlic mushrooms to be sevrved with bbq sauce and the smothered chicken felt very disappointed we didn’t stay for any food I feel our choice of sauce is taken from us and it shouldn’t be this way please give back our garlic sauce it’s our choice felt very disappointed spoiled our evening out

Really friendly staff amazing food I be coming back 100% steak out this world the chef mikey himself cook food amazing took his time come see how's my food was I will be telling all my friends etc come here 100%

Friendly staff, place looks a little grubby and in need of an uplift, whenever somebody moved in the neighbouring booth our booth seat moved too. Food was average, nachos looked a little sad. Child's menus choice really good 3 courses for 6.99 the child's main meal as pictured could have done with a few more chips and the veggie sticks side didn't seem the freshest. No complaints with the other meals although I must say rather pricey, had we not had a 40% off voucher we wouldn't have dined there. The bill for a family of 4 3 adult meals 1 child 3 refillables would have been over £100, with our voucher it come to roughly £50. Pretty avarage overall.

Beautiful Sunday lunch cooked by Michael, roast potatoes were amazing

Had a lovely meal, as usual. Been coming here for many years. Then noticed a 99p for BBQ sauce. At no point was this mentioned to us when we ordered. It's in the menu small print apparently. I said that should have been pointed out when we ordered. Not a lot of money of course, but the principle. Then I said what if I refuse to pay the 99p, the female manager said she'd call the police. How about the customer is always right, we won't charge this time, etc. but no, we'll call the police. So in short, we won't be returning. What a shame. Very poorly dealt with.

Extremely Disappointed with the service and the food, missing my side of onions rings and having to ask twice for a refill, very unprofessional having to speak up to get the servers attention food is going cold waiting. Overall breakfast and evening meals poor. Beefeater with the world's smallest sausage for breakfast and poor beef burgers. Re training needed in house for this restaurant.

Stopped by on the way home, Brilliant and quick service, Fillet steak was excellent and a chocolate brownie to finish it off.

Excellent service with Heidi; food as always lovely

I came for lunch on the 30th Agust 2024. I had to wait 10 minutes before someone appeared at the reception to give me a table. The excuse was she has just started and was doing an handover. Once seated I ordered my food. I asked for a blue steak. I received a medium rare steak. The manager argue with me that it is the law. I have been a beefeater customer for over 10 years. I known for a fact that it is one of the only chain of restaurants where I can enjoyed a delicious steak cooked as I want. So after telling her that at worst case it should be cooked rare. Finally a blue steak was served. I did enjoyed it a lot. Also the Beefeater Coldra is one of the worst looking Beefeater I have been into. The carpet is dirty. Often you see dirt / food on the floor. The dinning bench was damaged. I used to eat every week in a beefeater but as my closest one is the Coldra. I am only want to go there yo fullfill my craving of a good steak. It is not a beefeater I will recommend and I suggest the higher management to retrain their staff or to inspect it. Ref: Chk 4855 tbl 23/1

Decent food and great service. Exactly what you would expect from this restaurant chain.

Good food good service and staff were so professional

Not bad service, staff friendly and helpful, unfortunately the decor and furniture is disgusting, dirty, ripped seating, not appealing at all. I would not eat there again!

Went there for my nans birthday, they made us feel so welcomed! Our waiter Riley was patient and professional, and made sure we got our food quickly, which was top quality! Can't reccomend enough

Had steak and chips today. Food was tasty. Service was good. Friendly staff.

It felt a little dirty and tired, breakfast wasn't the best. Poached eggs overcooked and the coffee machine was broken. But no sign. Service was friendly. At the point of payment I had to go looking for a member of staff. Not the same as before which is a shame.

The hotel is a very nice hotel and we would recommend it. We booked at the last minute, so we're very pleased to get a nice room. It did not face the garden but we were pleased to have a nice big room, which was primarily for the disabled. The staff were very friendly and polite! The breakfast is very good with lots of selection. We had dinner at the The Rib Smokehouse and Grill and the waitress was friendly and helpful. I was disappointed with my starter, the Calamari were the worst I have ever eaten. Thin chewy Calamari and in thick batter! The 8 very small Calamari were on a thin layer of sauce with No garnish. The ribs were good and we would recommend it. The treacle tart was fridge cold and tasteless!! It would have been better if it had been warm. We were disappointed with the starter and dessert and would not choose them again. We would however have the ribs. We would definitely stay at Coldra Court again as we did enjoy staying here.

Great meal good value for money

Not bad all told, service a little slow but ghat happens. Food was basic as expected but ridiculously small portions. 3 from out table ordered steaks and 3 left them saying they were very chewy. On the whole it was an ok meal but the noticeable small portions did leave a lot to be desired.

A decent fillet steak and nice beer garden. Nothing fancy, but a nice enough place to enjoy the company of friends!

I recently dined at Beefeater Newport and had the pleasure of being served by Rebecca. Her service was outstanding and truly elevated our dining experience. Rebecca was attentive, friendly, and knowledgeable about the menu, making excellent recommendations that suited our tastes perfectly. From the moment we were seated, Rebecca made sure we felt welcome and comfortable. She checked in on us regularly without being intrusive, ensuring our drinks were topped up and our needs were met promptly. Her cheerful demeanor and genuine enthusiasm made the evening even more enjoyable. The food at Beefeater Newport was delicious, but it was Rebecca's impeccable service that stood out the most. She managed to strike the perfect balance between professionalism and warmth, making us feel like valued guests. Overall, Rebecca's excellent service was a key factor in making our visit to Beefeater Newport a memorable one. Highly recommended!

Very slow in taking orders even though not full and plenty of staff.

A family meal to celebrate a birthday. The staff are friendly and the food was delicious. I recommend the beef and ale pie. A good atmosphere and very busy venue but online booking system meant we had a spacious table.

Staff are lovely food is fantastic Heidi is fantastic waitress

Always very good food and great service

Buffet breakfast was good. Nice selection of fruit, continental and full English. Recommended.

Unfortunately my fish and chips looked lovely but was cooked twice and the fish was dry and unedible. But ended up having the meal for free. Brilliant atmosphere. Very comfortable and easy atmosohere

Had a lovely time took my best mate for his 18th and he really enjoyed himself as did I thank you so much and our waitress Jenny was absolutely lovely definitely recommend ☺️

The food was the usual great standard as in other Beefeater restaurants, service slightly slow and although correct, not spotless clean, probably end of a busy day...

Went for a late Sunday lunch, lamb roast. Food was delicious and well cooked. My friend had a salad with prawn cocktail and extra cocktail sauce which she loved.

We were very disappointed with our meal which was full of grease, not enough staff and found the restaurant not clean. We chose the restaurant as we attended here about two years ago and the place was completely different as far as the food, staff and cleanliness was concerned it was much better. We were going to have a second evening at the Beefeater but decided because it was such a bad experience we had a McDonalds instead. We will not be attending this restaurant again

Good in general, portion sizes vary though. My fries were smaller compared to others in my party. We had to ask for our refill drinks to be refilled as opposed to the server asking us. It's the little things.

Probably the worst fish and chips I have ever had. The batter was rubbery and unpleasant. So I did not eat the batter. The garden peas were not good, so I did not eat those either.

5.99 for 1/2 packet of doritos wirh no flavour cheese. You're having a laugh

Stayed at the Premier Inn next door and Booked for Breakfast and a Dinner, the breakfast was excellent, well cooked and very tasty with a great selection of cooked items plus a continental selection. The dinner was also cooked really well with the usual selection from their menu, the place was packed due to the Conference centre nearby, but the staff were super friendly and helpful and we got our food hot and in good time. The beer garden was lovely and good to relax in. Well done.

Great service, straight forward and speedy. Okay prices and the staff are very friendly, thanks to all that served me and thabk you to Cerys for hosting me in my final night. Thank you.

Always a lovey meal ,And staff are welcoming and polite 😁

Had the surf and turf steak and prawns and was very impressed with the quality of food provided

Went on a Wednesday dinner time, was quiet, friendly staff, food arrived promptly and was well presented. A lovely meal was had by all.

Excellent breakfast cooked very well by chef mikey and really attentive service from Racheal would defo recommend

Staff were excellent, food was great

Not the best food but the service was great.

It's ok staff were pleasant. Food middle of road.

Great breakfast after a stay in an adjoining Travelodge. Wonderful staff especially Mikey. Parking overnight our car became covered in bird poo. When Mikey saw that we were cleaning it off he came to our assistance and had my partner Meg drive the car to the side kitchen services area where there is a hosepipe. He led by helping to clean off all the bird poo. A very kind person, thank you Mikey we think you deserve a loud call out, "you certainly are a gentleman". Date 28 March time 9:30 am two appreciative guests. Meg & Thomas. "We'll be back"

If you know what Beafeaters are all about, then there will be no shocks here! Foods ok, staff were friendly and attentive and the decor fine. Was fine for a family of four as a pit stop on the way home!

On first impression I was very disappointed at the cleanliness of the restaurant and the toilets were disgusting. But on reflection they were extremely busy as it was Easter Sunday so very understandable. Overall the food was delicious and the service was very good.

Arrive early evening, being a Sunday it wasn’t particularly busy, server took our drinks order straight away but it took another 15 mins for them to arrive! The chicken dish I wanted was sold out so I quickly with the server looking directly at me chose another dish. Surly tho anything on the menu that was not available they should have told us as they handed us the menu on arrival, they are quick enough to ask about allergies!! Anyhow I just choose the same as my friend as it was easier -the chicken, ribs and the homemade chips all very nice,but the sauce was stone cold. Desserts, my friend ordered her favourite apple pie n ice cream, as you can see on the photos what turned up looked like a stew, the server was questioned her reply was it goes like that heated in the microwave because it’s gluten free. We never ordered GF mind, so the Apple stew was left on the table - to stew - lol. Price was £5.99 -so not cheap, but they did deduct this off our bill. I ordered my favourite Biscoff sundae, while it looked the bees knees the taste test said differently, the biscuit and cream on top was yummy but the rest wasn’t. It was just ice cream and biscuit broken up. No biscoff sauce!!! Sooo dry. Looking at it I thought Mmmmmm😋 but such a let down…… Hard ice cream and crumbled biscuit, I even lifted the chunk of ice cream to visit the bottom but hmph 😡 no sauce !! Such a disappointment so I left the majority of it. Not cheap either, at £6.99 a pop. Drinks -I asked for a refill with no ice, again this took 10 minutes to arrive- with ice 🤷‍♀️ Will we come back here? I’d say yes as it’s a nice place and very convenient for the icc wales venue, but next time ill be asking for what’s not available on the menu and ill make sure my biscoff sundae is smothered in biscoff sauce!!

Went there for Mother's Day Mill was very nice

Food was amazing. extra crispy chicken wings to start with calamari and breaded mushrooms cooked very well, crispy but not burnt and the mushrooms were still soft inside. Then Fillet steak. Not an amazing cut but so tender and cooked perfectly that I can't fault it. Went for triple cooked chips and peppercorn sauce cuz of tradition. Only 3 for atmosphere cuz it's very plain and safe. This doesn't ruin the food though and the service was bang on. staff were great, polite and friendly.

Greeted and seated, we were asked if we had any allergies straight away and given the non gluten containing ingredients menu before sitting. Drinks order taken promptly, and orders taken about 5 mins later. Food arrived after about 15 mins, was hot and tasty, portions on the smaller side though. Some decent vegan options and a decent amount of gf options too. Kids 3 course meal for £6.99 a good bargain.

Pestered what seemed like every ten minutes asking if everything was ok.

Staff are excellent 5 stars. Not had a bad experience with the hospitality team from the management too the dinning experience team.

Go for breakfast always freshly cooked and great value for money

Haven't tried the food but good location, great service and nice chilled out atmosphere

Not great from start to finish. We were greeted and taken to the table. that bit was fine, after that it went all down hill. Between waiting 20 minutes to have a drink order taken for 2 of us. The 90 minutes it took to have starters and mains brought to us. The 30 minute wait on water for the table to go with our food which turned up after we finished eating and the staff just generally not having enough time to effectively cater to their customers, it was not a good experience. I have some sympathy for the staff on site on the day being short staffed but if we had been informed of this on arrival it would have set expectations. The batter on my fish was extremely soggy and the chips were leaking oil. Food was being left on the hot plate for far too long and salad was even warm. I was thoroughly disappointed.

Nice quiet pub. Cold drinks. Food looked a bit on the small side. Expensive drinks

Wonderful atmosphere and incredible customer service! Everyone made us feel super welcome not to mention the food was delicious! Absolutely will be back!

We love it here! Never dissapointed!

Visited 7th February 2024 for the lunch time menu. Convenient just off the M4. 2nd visit and will visit again if just for the service really welcoming, nice and polite and will visit again. Thank you.

Amazing great food Brill atmosphere

Very tatty seats. Leatherette ripped carpets bitty. Dishes had food on the bottom on several, and some food stuck on top. All you can eat breakfast/drinks ran out of orange juice and apple juice, coffee machine ran out of milk. Won't be going back again

The staff are very friendly but we came for breakfast. The supposed hot food was luke warm unfortunately

First visit. Booked a table for dinner for myself, partner and granddaughter. I booked on line and left a note to say we would be bringing my granddaughter Tillie who would be celebrating her 11th birthday. When we arrived there was a birthday banner, card and a present on the table for Tilly which she loved and put a big smile on her face. We were served by the lovely Jenny who went above and beyond to make our evening a rememberable one. When Tillies desert arrived it had been decorated with candles and jenny arrived singing. I cannot thank you all enough for making this a very special night for Tilly x

lovely staff and food after a 3hour drive ,just what we needed ,fantastic and definitely will return

Excellent been today food, service everything fab will be going back again.

Food was great and the service was polite and timely. I was on my own so atmosphere was not based on being a couple or in a group. Pricing was about right and worthy of a good tip

Third time visiting, always lovely food. Quick service and not over priced at all😊 I had the ribs they were amazing 😍

I had a mixed grill it is all overcooked and burnt worst meal I've everard hard would never go there again

Nice breakfast, not many staff about, and plates left on table till after we left...

Ordered the mix grill in a meal deal as staying at the premier in asked how I would like my steak well done it was defo well done on the outside but could not be any pinker on the inside if they tryed sausages was also burnt but other then that OK service was OK a few people in but was quite but service was good but did nothing when I mentioned about how pink the steak was in side not even a sorry I stayed in the one in Durham for 3 nights last week was amazing compared to this one glad only here for 1 night

Had Xmas Dinner here on Xmas day, excellent food and the service was top notch, especially as the restaurant was full with customers.

The best steaks, especially surf and turf combination meals. Good waitress service.

Got breakfast just before the end time of service. Didn't even get to lock it ourselves, it was brought to us even though advertised as all you can eat breakfast.... The sausages were just about cooked, black pudding was like mush and there was no atmosphere... And we couldn't get a refill of the coffee as it had gone past the breakfast time... Ok it was the first thing on a Monday morning, but not sure if I'd have breakfast there again...McD's is close by 🤣

Friendly service. Nice atmosphere. The food was very enjoyable.

Food was dreadfull over cooked bery dry.. the waiter was chewing on food when taking our order, nobody asked how our food was, we had yo ask for desert and wanted a cheese board looked like something a 5 year old threw together.. over priced won't be going again

Lovely clean tidy pub staff very helpful food top notch definitely going again

Friendly service. Few items not available on the menu and food only average.

Was really lovely, despite running out of Guinness

Took my team here for lunch Good food

Went on a busy Saturday afternoon and had no problem getting a table and service was quick and friendly. Food was amazing. All 4 of us ate everything

"Coldra Beefeater restaurant in Newport, part of a well-known chain, has consistently impressed me with its delicious food and excellent service. Whenever I visit, I am treated to a satisfying dining experience that keeps me coming back for more. The food at Coldra Beefeater is simply fantastic. From their juicy steaks to their flavorful burgers, the menu offers a wide variety of options that cater to different tastes and cravings. The cooks consistently deliver tasty and well-prepared meals that exceed expectations. Each dish is made with care, showcasing the chain's commitment to providing a memorable dining experience. The service at Coldra Beefeater is equally commendable. The staff members are friendly, attentive, and dedicated to ensuring that customers have an enjoyable time. Despite being a chain restaurant, the service feels personalized and welcoming. The staff members are knowledgeable about the menu and are always ready to offer recommendations or accommodate special requests. Their commitment to providing excellent service truly enhances the overall dining experience. In addition to the food and service, Coldra Beefeater also maintains a pleasant atmosphere. Though it may not have the same intimate ambiance as smaller, independent establishments, the restaurant is clean, tidy, and comfortable. It provides a welcoming setting for diners to enjoy their meals and spend quality time with family or friends. In summary, Coldra Beefeater in Newport consistently delivers delicious food and excellent service. Whether you're craving a juicy steak or a flavorful burger, you can expect a satisfying culinary experience. The friendly and attentive staff members ensure that your visit is enjoyable, and the clean and comfortable atmosphere adds to the overall positive dining experience. Coldra Beefeater is a reliable choice for a great meal."

On Monday 20th November 2023 we had the, round table. This was to celebrate an 80th birthday of a dear friend. The table was full, about 10 of us, nice an intimate. Staff were great, as was the atmosphere. We have been there before an they never disappoint. Thanks.

Fantastic meal , the staff were lovely , bright and bubbly

Lovely little place and easy to find.

I was expecting more for the price we paid . Reception are indifferent to the guests when you enter the hotel. In the 4 nights we stayed our bedding was never changed. They didnt bother to wash the coffee cups and spoons in the room ,just left them there dirty . There also could of been more choice at breakfast .

Amazing waitress Jade! So friendly and great banter, made.our night a good laugh and not rushed at all!

Always a good meal and pleasant staff.

Good service and food staff are friendly very helpful

AVOID, AWFUL meal and service!! Surf & Turf, surf was more of a Mill Pond, 2 prawns, inedible invisible calamari !! Turf, RANCID gristle !! Not one person asked “How is your meal”, more interested in chatting together in a huddle!! Should be ashamed and manager needs re-training! Beefeater, sort you staff out!! Visit at your peril!

Served by a young man so polite and friendly..had a mix grill £20 5 chips on there ,eggs was boiled 😆...the rest of it was good ,but for the money your paying it should be perfect

Friendly team, nice food good range of drinks, very clean and tidy. World definitely recommend

Stayed at the Premier Inn for a graduation ceremony at ICC. Booking for meal had been botched. Staff at Beefeater were superb and found a table. They were run off their feet but incredibly welcoming, and friendly. Nothing too much. Very appreciated after a long journey. Even smiling again for the am breakfast shift. Food fabulous for evening meal and breakfast. Just the job. Very much appreciated . Will definitely book again. Diolch yn fawr