Basil in Lincoln

First time my friends and I have been to a bottomless at Craft, least to say we were disappointed. We arrived and notified the staff that we were here for bottomless, seated but was not attended to for half an hour and the drinks took a further 20 minutes. In the whole time we were there, we were served 3 drinks each. We came to an end of our bottomless early due to this and notified the staff, which were lovely and apologetic but not worth the price.

Has to be one of the worst KFC in Lincoln. Horrendously slow service. Staff don't have any interaction with the customers. The board showing current orders may as well be removed. I've never seen my order shown. Seem to prioritise the drive thru, but in my experience that is also shocking. The chicken was almost soggy even though assumed cooked fresh.

Staff were very lovely and helpful. Food was best I've had in any taco bell

Not open 24 hours, wrong information.

After ordering on Just Eat and waiting an hour for our food they rang and said it would be another £4 delivery charge and a further 40 minute wait as we were ‘so far away and they were busy’. When I asked why they had accepted the order knowing the address they couldn’t tell me, just reiterated that we are far away, and that it would be another £4 and 40 minutes. Eventually they asked if we would wait the 40 minutes if they waived the additional fee, but I said no and asked them to cancel it. They marked it as delivered so we had to complain to Just Eat to cancel the order and get a refund.