Based on 3.738 opinions finded in 2 websites
Opinions
Usually enjoy this place but yesterday the food was disgusting
Helen Hutchinson . 2024-11-28
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The only thing that we would need to change is the draught to the area where we were sat! As we were in the conservatory area!
Diane Corsham . 2024-11-27
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Absolutely fabulous carvery , all food nicely cooked and piping hot visited about 3pm on Thurs before Christmas. Truly enjoyed it and can't wait to visit again 😋
Joanne Rowland . 2024-11-27
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Excellent value for money carvery and drinks. The table for 4 people was a little small. Otherwise very good place to eat.
C H . 2024-11-25
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Been here twice for breakfast with the guys from work. All you can eat, great value and decent quality. Really can't go wrong.
Rich Millington . 2024-11-25
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Fay was really kind and helpful, food was lovely!
charlotte muxlow . 2024-11-24
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We have been many times for a meal and every time the meal is constantly good. Would highly recommend it.
Jackie Moore . 2024-11-24
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faye was our server and was very friendly and helped when i had a question lovely food too as always
Molly L . 2024-11-24
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Very good meals and the staff were very good
Roy Cross . 2024-11-23
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Brilliant carvery. Good price . Friendly staff.
Jane Hardy . 2024-11-21
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Great friendly welcome very pleasant food as always hot and spot on
Helen Neave . 2024-11-20
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Great food, good selection of drinks, staff were friendly, helpful. Would advise to book as we only just managed to get a table. Popular place with diners.
Richard Eagles . 2024-11-17
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Great service with a smile. Delicious food as usual. Thank you.
Janice Pearce . 2024-11-17
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Fantastic, one of the very few places you can have crackling with your dinner. Thank you Fay & Deb for a wonderful service.
Sarah Ashton . 2024-11-17
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Perfect service nice and quick for the starving boyfriend Faye and Debs were absolutely fantastic and took amazing care of us with respect and kindness
It’s Clo . 2024-11-17
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Very quick and easy service for really good burgers even on a Sunday Faye and debs were lovely and friendly as well
joseph whitfield . 2024-11-17
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Great food, tasty, decent portions. Staff were brilliant!! Cheers Debbie and the guys 😁
Matt Cullen . 2024-11-17
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Good food and quick service, Faye was a great server.
Mia Coss . 2024-11-17
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A good carvery. Veggie option was okay. Fay, our waiter, was very helpful.
Jo Notts . 2024-11-17
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Food very nice seating comfy and a very welcoming atmosphere the lady sorting our table was very helpful
Gio . 2024-11-17
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Lovely meal, friendly staff, table cleared by faye
Michelle Staples . 2024-11-17
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Came to lunch to celebrate a family birthday. Fabulous service, warm welcome & friendly staff.
Lindsey Gough . 2024-11-13
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Staff brilliant, speed of deliver via app excellent, atmosphere nice, comfort was ok although air-conditioning was chilling and draughty. Carvery was tasty BUT was not hot just merely warm. Clearance of table was very good. We have been before and everything was perfect, we will come again to see if the carvery improves.
Bill Marsden . 2024-11-11
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Regular visitor to Bartlewood Lodge. Always enjoy the food and atmosphere. Would definitely recommend. Especially server Fay. 🙂
Emma Chapman . 2024-11-10
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Food was amazing, good service and friendly environment. Fay our server was very friendly and helpful. I would definitily come back. By Nathan Goff-Kai
Nathan Kai . 2024-11-10
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Great food and good portion sizes. Good service from Faye.
Jon Hemsley . 2024-11-10
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I ordered a pulled pork burger that was meant to be saucy and hot, my burger came burnt, my bun was burnt, there was no filling or love put into my meal and it saddened me. The burger was also supposed to have salad in and had none so was very disappointed with my meal. I paid £15 for a filled burger with nice meat patties that tasted burnt and stale. Not happy at all.
Victoria Askam . 2024-11-08
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Really friendly staff good value here
Michelle Rudd . 2024-11-06
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The food is cheap and good, but a bit bland and I would recommend the pub roast because of the price.
Olusegun Afolawo . 2024-11-06
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Had the carvery only £6 with discount very nice
John Davis . 2024-11-05
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Had a too good to go pot. It was full to the and tasted great.
Diane Newton . 2024-11-04
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5* thank you to all the staff, Adam 5* service. Will be back again for another carvery yummy 😋
Amber Clarke . 2024-11-03
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Customer service was amazing, Debbie was polite and took time out to help us
Milly Lambert . 2024-11-03
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Debbie was very helpful when it came to me and my friend wanting a few takeaway boxes, she was lovely to chat to and made us laugh! Pleasant person to be served by!!
Bethany Marsden . 2024-11-03
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Food is what you would expect from a pub. All you can eat breakfast was good and plenty of choice but paying £0.49 extra for mushrooms seems an odd choice. Not sure why not included in buffet price. Toast station was a bit out the way so not everyone realised could get toast too. We're a large group but weren't able to all sit together despite booking in advance.
Michael Frawley . 2024-11-03
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Loving the new decor, comfortable and relaxed atmosphere
Lorraine Gillott . 2024-10-31
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Everything from being greeted at the door to the breakfast, cleanliness was exceptional. The best breakfast around as far as l’m concerned. There’s nothing that l can honestly say we didn’t enjoy. Very relaxing can take your time and don’t feel pressured to leave.
Sandra Holdsworth . 2024-10-29
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Nice Sunday carvery. Friendly staff.
John Dunkley . 2024-10-28
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Everything was lovely and the carvery was delicious
Laila F . 2024-10-27
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Had a lovely carvery meal on the 23rd October for four of us food was lovely also service especially Debbie on the bar
Terry Shapcott . 2024-10-27
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Great atmosphere, great food, happy team. Love going here for a carvery. And kids area outside so the little ones can let off some steam.
Sam C . 2024-10-27
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Great food and service. Would highly recommend. Thank you to Fay & Millie for looking after us.
James Hooper . 2024-10-27
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Lovely friendly staff (we were looked after by Fay and Millie) food was excellent and portions are great 👍
Jake Simpson . 2024-10-27
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Food was amazing as always, we go most Sundays and think it's the best carvery in the Midlands, even further than that. Kitchen staff (james especially) are amazing and are always helpful and are always saving pork crackling for me and the missus (Which is absolutely amazing), also Faye and Milly are always on hand to help when clearing away and setting up, and Nico on reception is always letting us eat early even tho we book. He always tries to get us a table. Bartlewood lodge is amazing, hence why we keep going back every weekend. All bar staff are also helpful. Thank you Bartlewood for making us feel welcome. Best by far.
Aaron king . 2024-10-27
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The food can be very hit and miss here sadly, some days the mash will be beautiful others it'll be dry lumpy and poorly seasoned just depends who's on shift sadly.
Dutch Bantams Derbyshire . 2024-10-26
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Brilliant value. Don't get all the negative posts that were on the reviews, but there will always be someone unhappy. Good concept, happy staff and great product for the.price.
Martin Harrison . 2024-10-23
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Today we have a delicious carvery. The Turkey was lovely and all the veg tasty and hot.Really enjoyed our meal here as we always do.
Christopher D . 2024-10-21
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Shown to seating area of our choice felt safe and comfortable
Ken Bainbridge . 2024-10-21
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First time we’ve been and really enjoyed it. Great carvery, pleasant table setting and atmosphere. Nice friendly staff. On the whole good value for money.
KAREN INGMAN . 2024-10-21
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Local, friendly, fabulous food, helpful staff (Lucy especially 😊)reasonably priced, what not to like.
Sue Griffin . 2024-10-20
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Booked for a family birthday celebration. Food good and Lucy S looked after us and put cling film over the cake etc. some had carvery some had ordered food off menu.
SamandIstvan . 2024-10-20
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Been for Sunday lunch today with family food absolutely lovely and top service from Debbie a member of staff such a lovely kind lady nothing was to much trouble , we shall definitely return ☺️
Vickyelizabeth38 . 2024-10-20
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Came with the family for a meal and Lucy M was very helpful and polite. Will be returning again soon
K Smith . 2024-10-20
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Came for a carvery on the spur of the moment, did not book a table this time ,but after a short wait was shown to our table, great food as always debbie looked after our table, really great service as always, even found room for a dessert 🍨 🥧
Jason Millward . 2024-10-20
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Myself and family have just been to Bartlewood Lodge for dinner and were pleasantly surprised they were able to seat us at a prime time for an evening meal. Carvery was lovely and child's meal came out very quickly. Empty plates were also cleared away quickly rather than being left until we had vacated the table. Lucy M, was very polite and made conversation with my 5 year old about her face paint and Halloween dress, as was another member of staff about her curly hair - lovely to hear and see the staff interacting with guests. Overall very nice experience and meal :)
Amy Scarle . 2024-10-20
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We had a delicious meal,Debbie one of the staff members was very helpful and friendly. Providing my son his pudding, and taking away our empty dishes,brilliant service.
Angelene Lewis . 2024-10-20
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Met a friend for sunday lunch, I had the chicken burger with skin on fries which was amazing, definitely be back again soon
jamie wragg . 2024-10-20
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Shell was amazing, very helpful and friendly.
Amy Coupe . 2024-10-20
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Brilliant food brilliant service. shell was fantastic.very pleasant and always willing to help.
David Casey . 2024-10-20
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Lovely place nice friendly staff Good food Thanks Shel and Faye
scott buxton . 2024-10-20
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Lovely carvery lots of choices and great staff
Christine Verney . 2024-10-20
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Birthday treat for 2, very enjoyable.
David Elston . 2024-10-19
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Amazing food love the carvery, available every day. Never had a bad dish great pizzas too
Richard Boulton . 2024-10-19
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We decided to visit on Wednesday lunchtime, not having been here since before it was Crown carvery. We were all very impressed with the quality of the carvery and the friendly helpful staff. We will definitely be visiting again.
Martin . 2024-10-18
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Nice comfortable and relaxing place. Good food and plenty of it.
Martin Carmichael . 2024-10-18
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A good little pub that offers reasonably priced food and a wide selection of drinks and a kids playground.
Oliver Gambling . 2024-10-17
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Tried to make an online booking for a large party, was cancelled online with no contact or reason.
Jeni Reeve . 2024-10-16
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Food was good but we sat on the table next to the door/entrance and the phone was ringing non stop for the whole time we were sat there. Maybe the phone should be put on silent during busy periods
Simon James . 2024-10-15
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Great value for money, great staff, especially Lucy S, friendly,caring service.
Dave Tait . 2024-10-15
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Previous was nice this time when went carvery came out luke warm guessing plate heaters were not on as may meet to the heating up on carvery lamps a little or spot check temps during day
Phoenix Behemoth . 2024-10-15
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Beef was inedible and there was a long wait for the food. Staff was pleasant
Tammy Fox . 2024-10-13
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Had breakfast buffet here and it’s just lovely, hot and fresh food. Amazing. Friendly and helpful staff. Just my favourite breakfast place atm
Kelly Pearce . 2024-10-13
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Carvery only luke warm. Some quite cold, otherwise food would be OK Customer microwave would be good
David Smith . 2024-10-12
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Love coming to this place and all the staff are amazing , can I also say thank you to Lucy S who always goes above and beyond to help you out
Paul . 2024-10-07
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Fabulous, sizeable portions, good price, lots of choice. Good carpark!
Eddie Neat . 2024-10-05
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Fantastic breakfast with the missus, very good value for money, excellent quality food and superb service.
Shane Dellow . 2024-10-05
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Staff are very welcoming courteous helpful and kind Lucy, Pete, Jade, Nico, are like friends highly recommend a visit 👌👌
Den Garlick . 2024-10-04
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Great food at excellent prices.Warm and welcoming .Plenty of choice , good offers on two courses . Clean and bright .
Lesley Bayliss . 2024-10-04
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Have been a regular visitor for Christmas lunch and breakfasts for many years Breakfast this morning was awful had to wait for fresh eggs to be cooked coffee and tea were cold we waited that long. toast moved away from serving area another wait for that to go through and when we came to eat breakfast everything cold and fresh eggs cooked were undercooked. Travel from burton on trent to come here dint think I will bother again.
Jan Petitjean . 2024-10-03
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We always have good food there, it's out of town so it has to be worth going and it really is,
David Stevenson . 2024-10-02
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Brilliant food service very good especially hayleigh with me being disabled always helps me when she can and great apmosphere carvery good breakfast good
Ray North . 2024-10-01
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Lovely food good service staff friendly nice place to go
Lindsay Docherty . 2024-09-30
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Great service and atmosphere, only thing that was disappointing was when paying with the app to use 25% discount I could use my phone for one thing for a stamp, but my partner was not able to use hers for another which was annoying as other places that use an app allow this so we both was unable to get a stamp each
Reece Webb . 2024-09-29
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Beautiful carvery as always. Pudding lovely, served by the youngest girl lucy m. Thankyou lucy 😊
Jackie Brady . 2024-09-29
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Lucy m was amazing and so friendly and made us so welcome thank you Lucy m
Lacie Woolley . 2024-09-29
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Great service by Lucy M and excellent carvery.
Gemma Cooke . 2024-09-29
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Liked the new refurbished restaurant. Carvery was beautiful as always. Excellent choice of veg, new sweet potato and squash mash which was lovely. Everything perfect for my visit, look forward to dining here again.
Samantha Bostock . 2024-09-28
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Mel, Scott and Nico are always very accommodating and super friendly. The prices are fantastic and we’ll be returning customers forever more. Highly recommended.
Stephen Woloczkow . 2024-09-27
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We enjoyed the food and service as we were going by the place felt hungry so popped in will go again
michael hollingshurst . 2024-09-25
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Excellent carvery and staff all very friendly. Went with others who ordered pizza but although it came out in a good time, my partner wasn't too impressed with the taste of the pizza, hence knocking down slightly on food. Only other criticism was that the tables feel very crammed in and it's difficult getting in and out, especially because we were a big group.
Amie Green . 2024-09-25
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Enjoyed the food, lots of choice for the carvery, will definitely be returning!
Hollie H . 2024-09-24
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Went for a carvery, very disappointed, meat & veg were quite dry.
Diane Barry . 2024-09-24
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Today our sunday lunch was extremely good allnthe staff were pleasant and the entire pub was very well organised. No queueing at carvery or bar. I would like to thank Denise and Michelle who helped my 94 year old father getting his meal and putting it on the table for him there help and humour was appreciated and we both had a lovely time and hope to return soon. Thankx
Lynne Thorpe . 2024-09-22
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I took my son's for a carvery, food was beautiful. Shelley and Debs made us feel very welcome. Lovely ladies 😊
Suzanne Maxwell . 2024-09-22
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Debbie omg employee of the month! Debbie needs a Pay rise
Luke Limb . 2024-09-20
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Been here a few times now and never been disappointed. The bottom less breakfast is to die for
Alan Goodman . 2024-08-30
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Really nice country pub. Great place to eat for families, kids play area outside, Good pizza and ice cream selection Our server Debbie was lovely. Very friendly and professional See you again soon Thank you
Only Fools And Horses Appreciation Society . 2024-08-30
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Refurb nice. Place definitely cleaner and seemed more organised. Service however as slow as ever. I feel sorry for the staff they are under staffed and were super busy the whole time. Always pleasant, always helpful but not enough staff to service the level of customers adequately.
Sarah Paylor . 2024-08-29
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First time I’ve been since the refurb. Looks so much better. Unfortunately I was left disappointed and unlikely to bother going again. Was taken to our table promptly and ordered our food and drinks via the app. We got our drinks within about 15 mins which was ok but not great. We then waited an hour for our food. Was on the verge of cancelling our order and walking. I had the pizza pin wheels which were actually pretty good and the BBQ chicken burger and skin on fries. The fries were ok but the burger looked like it was dying a sorry death. It was over cooked and dry as a dessert. We had no staff double check our food was ok and didn’t really see any staff much at all. Didn’t bother with dessert as we didn’t fancy waiting another hour.
Samantha Adams . 2024-08-28
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Wouldn’t know about the food or service or atmosphere due to my 16 year old being rudely refused a table along with 5 pals after being dropped off to celebrate passing exams last Thurs , disgusting of the staff to assume they wanted to cause a problem when they r the best group of lads never caused a problem anywhere they have ever been firstly told no tables yet people were leaving and even offered their table to them then to be told was no cutlery yet was loads was a complete joke to which they then got collected to go to toby carvery and ended up having a brilliant 2 hours celebrating quietly amongst themselves without causing any problems suprise suprise they have had many trips to Nando’s , pizza express , waga mama and always been accepted , what rude service to be greated with and assumed would cause a problem. They won’t be returning nor shall we quite appalled at how they were perceived 😡
Jo . 2024-08-27
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