Based on 204 opinions finded in 1 websites
Based on 204 opinions finded in 1 websites
Nº 3213 in 7028 in City of London, Westminster
Nº 121 of 297 American in City of London, Westminster
Opinions
Very poor service. We had to wait over an hour for the deserts. Waitress even brought the bill before we had even had the deserts. I had to ask twice and the only way we got them was to say remove from the bill as we have not had them. No apology at all. I got the feeling this place is run on very little staff that cannot deal with trade. Will not use again. I will order a pizza to be delivered and would still get it quicker
Paul . 2024-08-10
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Had breakfast and dinner there for four straight days in combo with lodging at Premier Inn. Food was good with a reasonably varied menu with vegetarian and vegan options. The morning staff was always nice and friendly. I'm afraid I can't say the same for the evening staff. Differently from breakfast time, dinner time was never busy. However, the waiting staff was always less than welcoming, lukewarm if not frosty. Had to wait long before we were even acknowledged and given a table. Let alone get our order taken and served. No apologies for the waiting, ever. Instead, we've got always a lot of eye rolling by (what appeared to be) the red haired girl in charge. The place was extremely disorganised with plenty of staff who seemed to just be wandering around aimlessly trying to avoid eye contact with customers. We witnessed other tables waiting long to be served. Less than impressed and overall a bit of a poor show all round.
Emanuela C . 2024-08-10
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Excellent food for an exceptional service from Tyrone who was a star and really made a great evening for our entire family.
Emz . 2024-08-02
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The food was excellent and the service from Tyrone was exceptional. I ordered the 10oz ribeye steak and it was cooked to perfection and melted in the mouth. Well worth a visit!
Craig S . 2024-08-02
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Tyrone’s service was outstanding from the first second! He made us feel welcome as soon as we sat down and offered great service throughout our evening.
John R . 2024-07-29
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Tyrone who served us was absolutely fantastic. Really attentive and made conversation with us. Checked in on us throughout our meal, making sure all was OK and we had everything we needed. The food was fabulous! Husband had the fillet steak and I had small plates. Really recommend the burnt ends! They melt in the mouth!! Will definitely eat here again when I the area.
Claire N . 2024-07-19
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Great food, even better service. Tyrone was fantastic. A real credit to the restaurant. If only all waiters could be like him!
Dave . 2024-07-17
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honestly one of the best restaurant experiences ive ever had, our server tyrone was great, deserves a raise for sure 10/10
stephen . 2024-07-17
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Arrived late at Premier with Bar+Block below. Food didn’t disappoint nor did Tyrone who looked after me brilliantly. Made for a relaxed end to a soaking wet dash from Paddington. Definitely recommend eating here
Charles H . 2024-07-15
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On business and love this place. Staff are excellent. Had a selection of starters with a couple of beers (this to me is heaven). ▪︎King prawns (in garlic butter with pita bread). ▪︎Salt n pepper chicken. ▪︎Beef bits (whoever invented this needs a medal). ▪︎Battered squid with chili's. Absolute 10/10. Your member of staff, Tyrone. This is customer service personified. Others could learn from him. He ensured everyone was enjoying their food and nothing was too much trouble. Thank him and acknowledge him. This young man is an asset to your brand. I'm staying in the adjoining Hotel until Thursday. The next two nights was going to be trying different restaurants around Paddington. Not a chance. I'm coming back the next 2 nights as the food and service was that good.
Jimmy M . 2024-07-15
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Food is very good. The steak was amayzing olso wine is good Servis is exselend, special weiter Swami. He is very kind and professional. Hi is allways asking if we need anything. 🙂
Mirjana S . 2024-03-06
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Came for dinner, food was amazing and service was even better! The manager made sure we had a perfect dinner! I recommend highly!!
ellamU7994QP . 2024-02-28
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Chicken burger was spicy and very delicious, service (waiter named Tyrone) extremely friendly and caring. Everything went fast. Dessert was delicious, too. My only critical point is, it was very cold in the restaurant due to the air condition. But anyway, I will definitely come back and enjoy another burger or steak.
Andreas F . 2024-02-19
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Staff and manager rude and obnoxious. Dinner took a while to arrive, went for dinner at 19.30 on a Friday. Ate and told the we couldn’t order another drink, but we could at the bar. Ordered a bottle of wine, where the barman rudely said we could take the glasses upstairs. Manager at 11.00 told us we had to drink up. No shout if last orders were made. Not the most welcome feeling. I complained as we were staying at the Premier inn, to be told ‘he might have had a bad day’. He came up and apologised for ‘having a long and stressful shift’. Not my problem. We returned tonight after a day in London for a drink. The bar man with a beard shouted last orders obnoxiously and for our benefit. He then sat with his possible girlfriend, staring at us as he was talking about us. The female manager saw us on the way in, smirked and never came over to us. I caught her staring at us and she looked embarrassingly away. If we had anyone else to go we would. Poor service and poor management. I’d stay away!
Noelhickman . 2024-02-10
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Had a great meal here last night, our server was Tyrone who looked after us fabulously. The steaks may look expensive, but boy are they worth it. A wonderfully succulent Sirloin steak for me and a just as succulent Rump for my wife. Highly recommended for an evening meal. Only downside is no bitters available so if you don't like Lager or Brewdog IPA you're a bit stuck. This is the only reason why I've marked this as Very Good.
Neal M . 2024-02-03
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We both had a sirloin steak and it was cooked to perfection, we loved our food so much it was lovely and really quick to come out 😄. Huge mention to Tyrone who was our host and sat us in a nice area of the restaurant and gave us a table on short notice:)! He was very friendly, helpful and is a great asset to your team!!
997gabbieb . 2024-02-02
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A delicious meal, quiet and clean surroundings. Served with a lovely smile, helpful and professional table service by Tyrone. Happy team that were 'on it'. Well done.
Rebecca S . 2024-01-23
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Amazing service, lovely athmosphere . We have enjoyed our time here with friends . Really enjoyed ourselves, will recommemd tonothers
Traveler15943251935 . 2024-01-20
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The food was amazing and service excellent. Served by Peter and Romeo. Both was excellent. Thank you
Diána T . 2024-01-20
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My friend and I were looking for a bite to eat in Paddington and found a restaurant called Bar + Block which was situated in the Premier Inn Hotel. It certainly was not what I was expecting. The hotel front desk staff were extremely nice and cheerful. I was very impressed with how well kept everything was. Down a little staircase into a very modern and comfortable dining area. The whole place was extremely clean and tidy. We were just in for one course, but thoroughly enjoyed our steaks. The cooking of the steaks was exactly what we both ordered and the quality of the meat was very good. I can’t say that the service was good, because it was excellent. We had a young waiter named Tyrone who was very thorough and took time to make sure we had everything that we need and wanted. I most most impressed by his ability to give great service, be very attentive he come across as a very pleasant and professional guy. I hope that this review finds its way back to him just so he and Bar + Block know that he made the meal even better than it already was. Well done all. Many thanks for a nice evening.
DarrenM2511 . 2024-01-07
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Why not? Simply because, although the menu describes scallops and king prawns (note the plural on both of those), you actually get just one scallop and one prawn. You also pay a supplement for this starter, so you obviously presume there’s going to be a healthy helping, and then this pathetic excuse turns up. I made an amused remark to the lovely individual who brought me the food, and she said that she had bought the same complaint up several times with the restaurant management, but keeps getting told “that’s the portion size”. If that’s the case, I strongly suggest that you change The description on the menu to read, scallop, and King prawn, before you get a legal case for false advertising. The rest of my mail was pleasant enough, so it’s not all bad.
561ChrisP . 2023-12-14
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We were served by Tyrone who was very polite and friendly, providing excellent service. Food was delicious and came quickly
Ellie T . 2023-12-10
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Absolutely amazing food and service, couldn’t recommend anymore. Me and my boyfriend went for our anniversary we were served by Tyrone who was the most amazing server he made our meal so much better we got a free dessert for our anniversary and Tyrone made a hand written note to make our experience feel so much more special. One of the best restaurants i’ve been too. Amazing!!!
libbie d . 2023-12-09
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I visited the Bar & Block during my stay at the Premier Inn which made the place convenient and accessible. There was a great selection on the menu, and I opted for the Asian Beef starter and Short Rib burger. Food was great and the service was excellent, we was waited on my a gentleman named Tyrone, who is a great asset to the restaurant. I was recommend a visit if in the area.
Harry F . 2023-11-29
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Excellent environment. Great, freshly cooked food. Cheeky chappie, Tyrone, served me and made dinner for one ( here on a course for the week) more relaxing and pleasant experience. I’ll be back for the rest of the week!
Beeeley . 2023-11-26
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Good food, nice atmosphere with great service from Tyrone who was very attentive and friendly - definitely be back
MarkJJones . 2023-11-26
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Staying for work, all the staff are friendly and my server Tyrone was very kind helpful and tentative
Kirk James H . 2023-11-22
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Tyrone or big T as he is now know as was a brilliant waiter. Very professional yet very witty and good humour. Food was great coupled with the service and banter made a very dry business trip fun. Please pass on kit thanks to Tyrone.
C3036RLrossg . 2023-11-22
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Enjoyable enough meal made all the better by the waiter, Tyrone, chatty, knowledgable and helpful. We opted for burgers as the cost of a steak looked a little on the high side. Food was good, side dishes were of a decent size, no dessert just...
Falmike . 2023-11-20
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Tyrone was excellent. Very friendly service to all customers. He went the extra mile. Nice open space for comfortable eating.
carolm620 . 2023-11-14
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Nice atmosphere, excellent service with a smile, we had the Christmas turkey and it was lovely. I would recommend this place.
Maps21519085654 . 2023-11-11
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Great if you want a big meal or a few picky bits, food is superb. Also, super cocktails (2 for 1), but best of all the service, Tyrone was so accommodating and patient, he’s a credit to the hotel.
Caoimhe B . 2023-11-04
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The food was nice, dissapointed just that I couldn't swop something on my plate, instead of salad I wanted chips & then my friend asked for her burger with cheese & Bacon, they forgot! The waitress was a bit laid back as was the manager...
chipslondon . 2023-10-29
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Food was fantastic, i had scollops and the beef rib, cooked to perfection and very tasty, backed up by brilliant service, was served by Chanelle, had a really nice conversation, she was so friendly.. always a plus as a lone traveller…. Credit to the business...
GregMii . 2023-10-26
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Tyrone was a most excellent server. We thoroughly enjoyed our meal and his service. The food was delicious. We will visit again.
lkwingate . 2023-10-25
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Tyrone was very attentive and exceptionally polite. The food choice was good and tasted nice too. Prices are brilliant for London
KerryMickiewicz . 2023-10-18
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Came to this establishment for dinner with my partner. We were served by Tyrone who is very friendly and attentive.
Jess S . 2023-10-15
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Tyrone was excellent (promotion needed). He was able to sort out all the issues with the table in an effective and efficient manor.
Abiodun O . 2023-10-14
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Was served by Tyrone who was brilliant, friendly and helpful and a pleasure to deal with. Food was great and service was excellent. I would recommend a meal if you are staying at the Premier Inn upstairs.
Jonathan M . 2023-10-12
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Surprisingly nice atmosphere for a hotel restaurant with good decor and lovely staff. I was well looked after by Lisa, who was friendly and welcoming. Would go back to stay at the Hotel because of the restaurant.
FamilytravelSOPJ . 2023-09-29
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Had a good meal this evening using the offer from staying at the premier inn. Usually when I eat on my own I feel slightly uncomfortable but Tyrone was great, chatty, helpful, kind and made me smile. Good job Tyrone!
MK36000 . 2023-09-27
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I wasn’t expecting much as it is a hotel restaurant and the hotel it’s self had a few negatives but I was honestly blown away. Firstly they were all very welcoming and understanding about my dietary requirements, they showed patience and care with a dietary...
Kaisha P . 2023-09-25
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We often stay at the Premier Inn, but until this weekend had somehow never gone downstairs to this restaurant. Big mistake. The Angus fillet steak was as good as any steak we’ve eaten in London, and inspired us to return the next night - and...
Trevor S . 2023-09-23
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This was a lovely spot for a dinner with my sisters Didn’t wait too long for the food or service and our waiter was very attentive The steak was amazing and full of flavour Scallops and Mac and cheese were also enjoyed with the souvlaki...
Voyager14418315952 . 2023-09-23
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Fantastic service by Tyrone, really friendly and knowledgeable. Food was delicious and restaurant was clean and tidy. Great deal on food and breakfast if you stay at premier inn
mrandmrsb2019 . 2023-09-17
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Arrived at the hotel and stopped in for a light meal before our event. We got the 4 small plates for £21 - delicious and a bargain. Would definitely recommend the beef ends. The waiter, Tyrone, was very polite and friendly. Service was pretty fast...
Sophie S . 2023-09-15
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As visiting London as a couple we stayed at the adjoining premier inn. The food was actually not bad (although expected more on the plate by what the menu suggests) but have to knock a couple of marks down due to the service. Whilst i...
alemanno88 . 2023-09-14
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We had dinner here & I have to say we were pleasantly surprise at the quality of our food. Everything we ordered was so fresh & tasty. To top it all off we were served by Tyrone who was very friendly & attentive. All in...
Woza68 . 2023-09-10
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This restaurant is perfect for a fresh, delicious dinner after a day's sightseeing. We were served very attentively by Tyrone. He will go far in customer service with his personal and attentive service.
723janellec . 2023-09-09
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Came here for dinner with my boyfriend and the food was fantastic. Got the small plates and a burger and everything was lovely. Shout out to Tyrone, was so friendly and made our experience very pleasant. Will definitely be coming back! :)
567harleec . 2023-09-08
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Location is great and good for families. Tyrone served me with politeness. There is a range of meals available from steak to salad or vegan.
norikom196 . 2023-09-04
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Have a lovely dinner at this restaurant on the 1st Sept. Our waiter Tyrone was very good! It’s our first time to Bar+Block and we were pleasantly surprised by the whole dining experience. I ordered a 3 course dinner and enjoyed every dish I ordered.
Darryl W . 2023-09-01
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Went to this restaurant twice, very nice and tastey. Staff are extremely friendly and they all said hello to our 7 month old. Great with dietary requirements. Fresh and tastey. Definitely recommended especially when staying in the hotel attached.
Debbie M . 2023-08-27
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Efficient and effective service along with a nice rump steak that was cooked as requested . No frills or extras and not cheap but value for money.
Alexander L . 2023-08-27
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I have mixed reviews about this place, as the bar and dining experience were miles apart. The bar service from our arrival here wasn’t good, as the bartender didn’t make no attempt to acknowledge us and this is big no no for me. We wanted...
kwisatzhaderach60 . 2023-08-26
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Good menu suitable for children. Bar serving drinks. Food hot and well presented. Served by Ismailia and Tyrone who were friendly and helpful. Certainly recommend for family meals.
Global07350060500 . 2023-08-22
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tucked away within the tower blocks between the m40 and the grand union canal beneath the premier inn hotel the interior has a barn style feel -well laid out, spacious, with a central bar area ( 2-4-1 cocktail happy hours 5pm-7 ) It’s a steak...
Janine M . 2023-08-21
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Excellent meal, everything was top class. Tyrone the waiter was a wee Gem, he was so attentive and really friendly 😊
Jennie H . 2023-08-20
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This was a pleasant surprise. We were weary travellers having driven up from the Loire Valley and then via Eurostar from Paris to London and were overnighting at Premier Inn Paddington before heading back to the West Country. We couldn’t face trawling around for a...
JeanR710 . 2023-08-19
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Very friendly staff (Tyrone and Lisa), food was good. We had the small plates and enjoyed them.
8675309_jennyt . 2023-08-18
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Lovely meal - burgers for the adults and a kids fish. relaxed surroundings. Our server Tyrone was very friendly and helpful. Good value too
jillshand07 . 2023-08-16
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10 minute queue to be seated ( plenty of tables made up ready but witj just one member of staff signing in and showing to tables meant long queue. Watered-down orange juice, not enough staff on floor, poor choice, bad quality jams, dirty table. Very...
Kathryn M . 2023-08-16
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Very good service, the staff were very nice and kind. He (Tyrome) always came to check on us. Food was great also
Maggie F . 2023-08-12
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Just had a meal here and I could not fault. Food was good. I felt the atmosphere was good. Tyrone who served us I could not fault he was polite and professional
Paul T . 2023-08-05
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Dinner was superb, amazing in fact. The exception was the useless manager (we assume) who couldn’t manage their way out of a paper bag. Breakfast (under the Premier Inn deal) was another story. The service was awful. The same useless manager was wandering around, adding...
JCOCKREM3103 . 2023-08-05
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Staying at the hotel and decided to eat in ! Peter was really good ! Good dinner and conveniently in the hotel. Very nice food and good service.
AndreaM327 . 2023-08-04
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We were served by a very friendly gentleman called Peter. He made our bottomless lunch experience excellent. Overall enjoyed thoroughly, the staff were amazing.
Fefefefebj123 . 2023-08-03
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Perfect portion size for the Sunday roast, the lamb is juicy. The iced latte taste great and isn't as small as what it's normally is.
Lok Shing L . 2023-07-30
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Popped downstairs in the Premier Inn for a quick bite to eat and was not disappointed with the Bar and Block. Fab service from the staff, lovely food. Thank you guys, and Tyrone
Mounty82 . 2023-07-24
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Food was really good, pleasantly impressed. service was slow but overall good experience. Certainly value for money if you’re staying at the premier inn and get the meal deal
Mark A . 2023-07-24
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Lovely food and great staff. They took great care of our gluten free option with separate cutlery. Reasonably priced.
208AnnieM . 2023-07-23
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The food and service were both excellent! I highly recommend stopping here for a meal. You will NOT be disappointed!
Glory S . 2023-07-23
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Great service! Everything was good. Drinks, dinner, and dessert. Decent location near hotels. Recommend.
Greg M . 2023-07-22
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I visit this bar + block multiple times every week as I stay at Premier Inn. They do a great steak and the staff are always friendly to me and make an effort. The only constructive feedback I have is that sometimes there are not...
George S . 2023-07-20
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The cheeseburger was exquisite and the way the chocolate brownie melted in the mouth was orgasmic…😮💨. However the waiter Tyrone…damm! Looked like a dessert himself, chef should’ve served him up instead.
P8387PBbelenr . 2023-07-15
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Stayed at Premier Inn and this restaurant is linked. Visit not planned and although were empty tables had to book and go back an hour later. Strange system, but having said that the food was very tasty and reasonable prices. Service was mostly OK apart...
neilmarner . 2023-07-14
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Very nice meal very professional waiter Tyrone i had a blast, amazing food and brunch and the lovely manager who made us feel really special ! Can't wait to go back
Amaree A . 2023-07-14
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Really great service, the food was really nice and we had a really friendly and helpful waiter (Tyrone). Would definitely come back!
C S . 2023-07-14
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Good simple food (burger & souvlaki), and deserts very yummy. The wait staff (Tyrone) excellent. Thanks
Steve H . 2023-07-13
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Very average, staff OK, food average. Can find better cutlery in a flea market. Had better pub grub.
Brian H . 2023-07-11
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Gutes Preis Leistungsverhältnis. Etwas zu laute Musik, aber insgesamt ein schönes Abendessen! Tyrone was a very friendly host, but he was a bit quite (sore throat?) and therefore not easy to understand.
Wanderer14264410280 . 2023-07-10
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Amazing service from Tyrone, not one complaint, food was delicious The restaurant was clean and quiet and food came in a decent time Will deffo come again make my birthday so special !
AngelE L . 2023-07-09
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We came here for a birthday meal, food was very well prepared and our server Tyrone was friendly prompt and took care of every request we had. We came in the early evening and had the restaurant to ourselves so it was very quiet and...
Adventure38033825907 . 2023-07-09
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Tyrone served us and he was great and served ur well.We thoroughly enjoyed our meal there. Hope to visit back soon.
That90eesgirl . 2023-07-09
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Staff very friendly, food was fabulous and good value for money. Would highly recommend. Customer service was excellent.
Flyer260123 . 2023-07-08
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Had lovely evening meal; started with a munch of savoury warm popcorn while choosing what to eat. Drinks arrived quick and freshly chargrilled food soon after. Tasty, fresh ingredients, cooked well and good value. Served by Tyrone with a smile - thank you :-)
whizzw2020 . 2023-07-08
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After a long day out travelling, we decided to eat close to home as we were knackered. The food was delicious and served in quick fashion. Our experience was also improved by the assistance of our waiter, Tyrone, who was very helpful, diligent and funny....
NeddyTheTeddy435 . 2023-07-08
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Nicely set out casual restaurant which is part of the Premier Inn Hotel. The menu is fairly basic but reasonably priced. We took advantage of the Premier Inn 'package' which gave a set meal (2 courses) at a reduced rate and included a beer. The...
OldManFletch . 2023-06-29
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An old friend and myself were a little travel weary after a long trip from Glasgow. It was a hot and humid evening as we wandered and meandered through the west-end streets and bars, enjoying the hustle, bustle and general happy summer feeling among the...
P9290WGchrisc . 2023-06-29
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Excellent experience, we had a lovely meal. We had literally just arrived in London and popped down while our room was being prepared. We were greeted by two lovely staff members who were really nice and friendly. The food was lovely, they actually had a...
Laura G . 2023-06-28
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Food was good and the service was very good with Tyrone being very welcoming and funny, would definitely come again!
Harry F . 2023-06-27
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The food was nice and the man Tyrone who served us well well mannered and made us feel very welcome, would definitely eat and stay there again.
Stay35910330187 . 2023-06-27
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Really enjoyable meal. Steak cooked to perfection, clean plates all round. It was an absolute pleasure to be served by Tyrone. He definitely added to the enjoyable dining experience. He is a credit to the restaurant and deserves recognition.
packyourstuff . 2023-06-24
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Great food great service. Thank you Tyrone you really looked after us!! Good luck with your future career we are sure you will smash it!
Faye F . 2023-06-24
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Half an hour to bring a drink. Two staff walking around doing as little as possible and avoiding customers. Awful awful service - although if you like faulty towers you may find it entertaining to watch
Itspouringdown . 2023-06-24
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Food was great, staff were friendly and the food was quick to our table, would love to visit again.
Maps03748560873 . 2023-06-23
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Was served by Tyrone and he was totally amazing he made us laugh, and was one of the most amazing waiters. He really sold us the bar & block experience. The food was also delicious makes a massive positive change from the traditional beef eater...
Naomi C . 2023-06-23
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Brilliant restaurant and a lovely meal, couldn't fault it. Thank you Tyrone for your excellent service
Alison P . 2023-06-16
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Long queues for breakfast only to be faced with another long wait for food after you’re seated; or a shortage of food; or if you’re lucky you’ll get one of the last dried up, stale pancakes. Doesn’t matter the time you go, always seems to...
G7991NEw . 2023-06-14
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Amazing food amazing service was served by the lovely ish.. he gave us amazing service we also left him a huge tip would recommend coming down to Paddington woo!
Brittney S . 2023-06-13
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