Based on 257 opinions finded in 2 websites
Based on 257 opinions finded in 2 websites
Opinions
I came looking for another place I’d ate from a while back on Narborough Rd, it had closed down but we were buzzing to find this place instead! Fresh, well cooked and great flavours. Great lads serving as well il definitely be coming back ☺️ Thanks lads, Dave K
T8821NQdavidk . 2021-08-17
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My self and my brother ordered from this establishment recently. I have to say I haven't been shocked like this in a long time. We were given one sauce between two people. The chicken breast burger was more of a mini fillet and the bread was cakey due to it not being fresh. The burger was wet because the salad was not drained properly after being washed. Really bad experience, extremely embarrassing as I fed my brother this food. Why are you guys operating a business in this way? if you can't manage it properly close up and work at a superstore or something. Wake up early tomorrow, do a deep clean, get some training in cooking grilled food and improve your business. 1. WEAR STAFF MATCHING UNIFORM. 2. WEAR CLEAN SHOES TO WORK. 3. CONTRACT THE CLEANING TO A CLEANING COMPANY IF YOUR STAFF DO NOT KNOW HOW TO KEEP A PLACE LOOKING PRESENTABLE. 4. FOLLOW HEALTH AND SAFETY GUIDELINES If you can't adhere to all of those above you should seriously consider your life choices. WAKE UP AND STOP RELIVING WHAT I BELIEVE MUST BE A NIGHTMARISH CYCLE!
Israfilwithlove . 2021-03-18
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Food was good as always. Family enjoyed it. Great combo for large family get together. Good food and fresh..
AdamS23 . 2019-03-23
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So went here with a bunch of mates and I tell you what I’m HAPPY I did. I had sliders something 3 small sized burgers 3 different flavours. Lamb, beef and chicken. At first sounded strange but surprisingly really good and price weren’t bad. Now that being said at the time chips could have been a little better but no complaints really. So yeah if you around this area jump in and give it a try. Also the way they cook it is pretty cool check it out in photos. Keep an eye out for my other reviews for around Leicester as I’ll be trying a new place every time.
Mobe87 . 2018-09-30
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I have eaten here a few times and the last time was in January. I have always enjoyed eating a good meal here. On my last visit I noticed theyve changed the layout and the menu. Appeared that the vendors have changed. They were HMC certified but not any more.
Yasin J . 2018-03-19
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Cheesy chips were Cold when they arrived. Rice and chicken was nice though.
Qiqi . 2017-10-28
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I ordered online via Hungryhouse for the mixed grill. The price quoted was around £15. When I went to collect and paid, I seen the menu instore charged the same meal for £9. I confronted the cashier who initially refused to refund me the difference and blamed it on Hungryhouse. I called Hungryhouse who informed me that BBQ base are contracted to set the price on the HH website as the same price instore. They can not charge more. I finally received a refund and returned the food. I did not eat any, but I looked at the portion size and it was laughable. Even the £9 in store price would be overpriced. Avoid.
Scott C . 2017-10-18
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Food is always beautiful food and excellent customer service
Liam . 2017-10-09
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Food was lovely, will definitely be ordering again, fast delivery, excellent overall
Steph . 2017-08-05
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Great delivery time and quality food.
Baljit . 2017-07-25
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Chicken was cold and dry chips were cold. Overall not great from Bbq base
Amit . 2017-07-12
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Ordered chips and not rice the chicken was cold and not tasting nice at all very dissapointing
ABDUL . 2017-07-09
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Excellent well cooked, well seasoned food with prompt delivery.
Muhammad . 2017-06-25
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Never dissapointed by bbq base top fast food spot quality meat
Anita . 2017-04-29
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Love the food, one of to best burgers in Leicester. Service a bit slow as they rely on third party delivery drivers but well worth the wait!
Zak . 2017-04-16
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Very very expensive. But very good
Dilawar . 2017-04-08
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Close your restaurant down. Shocking!
Miriam . 2017-04-06
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Delivery driver was early and food was absolutely amazing. Those lamb chops are top notch for a takeaway 👌👌
Fauzan . 2017-04-03
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Food 🥘 was not ready although I was a couple mins late .... and then I ate at home .. only to find I had a dismal salad and a piece of chicken that had clearly been cooked until it was dry ... I like BBQ base on this occasion disappointing
Shadon . 2017-03-23
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Food was nice but the chicken wasn't chargrilled enough it was quite bland not enough flavour
Tracey . 2017-02-24
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Got the wrong food.. misleading "Jerk chicken" (It was not Jerk Chicken). Narborough road manager/supervisor was extremely rude. Hung up the phone on me without resolving the issue and refused to refund me or give me a substitute meal when I needed it.
Steven . 2017-01-18
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Love the BBQ chicken and chips from this cafe. The rice and coleslaw are very tasty, too. Not the most glamorous place to eat but clean. Definitely a cut above other chicken joints.
DBrooke69 . 2017-01-18
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food was lovely, arrived on time. great service!
Nasim . 2017-01-12
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Good quality food, fast delivery 👌🏾
Anton . 2017-01-09
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Food was all wrong and cold wouldn't refund will never order from these!
Andrea . 2017-01-01
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Amazing food with top class service, was told 45 minutes by just eat but had a phone call to say it will be ready in 10! Well done
Joe . 2016-12-24
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No coleslaw came but was charged for it so wasted £1. Not what I needed just before Christmas. The driver blamed me because he couldn't find the house too which was a bit of a joke. The drink I ordered was out of stock but was replaced which was good
Lewis . 2016-12-24
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Estimated delivery time 1hr and 15 mins on a late Monday evening. Absolutely ridiculous. Called takeaway and was told they could do it in 45 mins. Decided to collect myself as it would be ready in 7 mins!!
Natasha . 2016-12-19
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Food is always great! Best chicken i have had!
Jay . 2016-11-12
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Whilst the food was tasty, albeit a little cold; our delivery time was quoted to be an hour after ordering - not so bad. However, the food actually arrived an extra 45 minutes past this, with the restaurant promising to call us back with updates (three times) but failing to do so. There was no real apology or reason why our food took 1hr 45 to be delivered less than one mile away. Not great.
Kyle . 2016-10-29
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great nice little burger and saled chips was cooked just nice and crispy
John . 2016-10-24
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Good food which really satisfied my craving.
Yasmin . 2016-10-07
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Great service, good food never disappointed when I order.
Husein . 2016-09-18
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Tried to tell me kids meal doesnt come with a drink. Sort out the menu bbq base this one states it does... Safe to say i got the drink i paid for
Zahra . 2016-09-06
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Very nice and perfect for a veggie do nothing day so no cooking, chips were hot and chicken spicy and nicey!
Garfield . 2016-08-29
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Fantastic food, the best on narborough road to be fair. Only wish that the online menu would match the restaurant menu.
Kamil . 2016-07-16
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First time ordering and it was really nice tasty food would definitely order again and tell people about the service
Fern . 2016-07-03
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Super fast delivery everytime and delicious, value for money food. Would definitely recommend!
Shanice . 2016-06-28
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very tasty chicken and super fast delivery arrived 20 min early
Ahmed . 2016-06-02
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Very fast delivery and good food
Hassan . 2016-05-23
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Always Excellent Food. Never had a problem in eight years. Recommend the hand-made lamb burgers
Hussain . 2016-05-04
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Very over priced 7.50 for a box of pulled chicken and rice plus no no option to not include a drink. Very dissapointed cost £20 for two of us and was still hungry after.
Lewis . 2016-05-03
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Excellent food and quick delivery
Mr . 2016-04-30
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These guys get it right every time, top service
James . 2016-04-12
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The blurb online all seemed interesting. Handmade burgers, Mongolian grills etc. Yet again another example of poor execution. Good ideas and concepts are only any good when the food tastes good. Surroundings and decor matter very little, and the surroundings here weren't special. So the handmade burger was sizeable. Unfortunately cremated, burnt and extremely dry. Bun was stale. Chips were anaemic. Can't really recommend this place at the moment, with work I'm sure it would be fine but a major rethink needed.
Hint_of_Pepper . 2016-04-10
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Always good quality and fast delivery
Kamil . 2016-04-05
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The food was absolutely terrible, burnt old chips. The lamb chops were of awful quality with shop bought chilli sauce added on. Also delivery time was for 19:45, came at 18:25!! Will not be ordering from here again.
Nusrat . 2016-03-19
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1 hour over estimate time Meat dry like Ghandi's flipflop
Steven . 2016-03-15
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It was disgusting quality of food jerk chicken and rice had a funny smell like fish chips was well overcooked burger was just a chicken Brest and I'm more than dissatisfied with I seen as I payed 20 for a meal when most of it went into the bin I will never ever order from here again
Louis . 2016-03-01
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Guy rang me 4 times for directions and when he finallly got here, instead of apologising for my food being late, told me when I order, I shouldnt give my address because its too hard to find and instead, I should give an adjacent address?? Plus they delivered normal coke which I detest instead of diet. The actual food was absolutely delicious though.
Joseph . 2016-02-25
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Quality of food is consistent and always nice
John . 2016-02-25
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The food was cold the order was late and they sent the wrong drinks with our order. Overall quite poor
Sam . 2016-02-20
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Food order wasn't complete had to ring up and complain
Marie . 2016-02-20
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Very good food and good service - even the allgergy advice was done correctly. The o ly reason its not got full stars because I thought the very expensive 'boneless jerk chicken' would be a butterfly or fillet;Not chopped chicken mixed with peppers.
Chris . 2016-02-17
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This is my family's absolute favourite restaurant! The food is always delivered hot and is extremely delicious!
Candace . 2016-02-16
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First time I have ordered and we'll empresses I will b likely to order again x
Shelley . 2016-02-12
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Coleslaw is amazing, rice is nice although a bit dry. Chicken has good flavour. If your thinking of ordering chips then I would advise having masala chips, smell and taste beaut, chips without the flavouring aren't great. Don't agree with you having to order a drink with meal deal before you can add to your basket, this should be an extra or included in meal deal.
Natasha . 2016-02-07
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Food came before time, was nice and hot
Bhavik . 2016-02-05
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Ordered from here twice the first time everything was spot on the 2ND time I spent 45minutes on the phone giving directions to the driver on arrival the food was cold
Ellen . 2016-01-29
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Brilliant service and a couple of calls to clarify some changes to our order to make sure we got exactly what we wanted. Thank you ☺️
Kerry . 2016-01-24
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just £2 delivery fee a bit much should be free with £15 and over orders . Apart from that the food and staff are lovely
Tina . 2016-01-16
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Brilliant service and lovely food. Even rang to say they were on their way.
Natalie . 2015-12-26
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As always fantastic food! Just Eat failed to tell Bar BQ Base my chosen delivery time and Just Eats customer service advisor wasn't helpful at all however Bar BQ Base were exceptional with sorting the issue and delivered fresh hot food at the correct time :) And it was delicious guys! Our new favourite takeaway :)
Kellie . 2015-12-19
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Quick delivery. Food came very hot & was very nice. Will most definitely order from there again.
James . 2015-12-08
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We love ordering from here. Always nice tender chicken, fresh chicken xx
Paige . 2015-12-05
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Great food.. We order from here at least once a week.!!
P . 2015-12-03
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Overall it was a very good meal. Whilst ordering online, it was compulsory that we buy drinks aswell otherwise we could not proceed with the transaction. Some customers may not want to buy so its something to think about.
Irfan . 2015-11-28
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jerk chicken had funny stale taste
Dawood . 2015-11-26
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Great food and speedy timing! Definitely order from here again!
Skye . 2015-11-15
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Portion sizes has decreased to half since about two months ago I used to get double what I revived .. And tbh was a let down this time
Khulud . 2015-10-23
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Great food although delivery driver suggested I might want to down scale on the level of spice by taking one look at me at the door when he saw I asked for hot level of marinade. I'm a vet of the spice. You sir were wrong. Tucking into the complimenting meats of lamb chops chicken wings kebabs and more chicken I stopped, reviewed the data from my taste buds and thought if anything I could of chosen extra hot, but the only reason I didn't was because I was new to this establishment, and didn't want to judge the chef before I had some reliable evidence of his spice guides. All being said was satisfied and would certainly recommend them.
Sam . 2015-10-11
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I can highly recommend the mixed grill......had it 2 days in a row. Easily the best takeaway I've had in a long time. Great service
Scott . 2015-09-28
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high price which does not reflect small portion size, food quality is average at best.
Pedro . 2015-09-21
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Best chicken and Fries on Narborough road!
Steve . 2015-09-04
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The Chicken on the the 1/4 chicken was the most pink chicken i have ever seen! cant fault anything else but that has put me off from ordering from here again
WILLIAM . 2015-07-23
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Love this place, decent, real food that isn't greasy and proper nice.
Natasha . 2015-07-10
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Wasn't labelled as requested , taste wasn't as good of quality as it could have been
Chantelle . 2015-07-10
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Very good food excellent service and quick timing
Billy . 2015-07-07
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Food different from what was orders was sent
Ahmed . 2015-06-17
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RECOMMENDED REAL BBQ ,AMAZING FRIND TOLD ME Try ! dont forget.
Muhammad . 2015-06-11
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Love this place, the extra hot is actually hot and the coleslaw is freshly made.
Natasha . 2015-05-31
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best takeaway chicken in the city ,fresh shop made coleslaw and fresh pitta.nice!
Scott . 2015-05-26
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delicious chicken meals prefer it to peri peri .nice rice and pitta bread .tip mix coleslaw with rice...unusual but delicious
Scott . 2015-05-23
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we were recommended this restaurant at a children's birthday party but I think went to the one that has very bad reviews on here ( there are two in Leicester). Service was fine but the food was really bad. I ordered a half chicken that was really dry, the alleged hand cut chips were processed frozen chips and the coleslaw was sweet. It tasted as if it had been made with sweetened yoghurt! My wife ordered a salmon burger that she couldn't eat because it tasted as if it was on the turn. We probably ate 10% of the food and left. To top this of we ate on the first floor that was extremely hot and dirty. The table we sat at hat a dirty knife on it and was sticky. Not a good experience not to be repeated. I didn't ask for a refund because my wife doesn't like any sort of confrontation. We left and went to mcindians which was a 5/5 and lots cheaper. Be warned, don't go there!
damion l . 2015-05-03
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Food was appalling - steak was crumbling in my mouth and had a weird smell to it same goes for the chicken and the rice
Danial . 2015-04-27
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I ordered a jerk chicken panini meal and jerk chicken pitta meal. When I got home I found the panini bread was uncooked there was enough tasteless chicken in there to feed ten people. The pitta meal was filled with the exact same tasteless chicken. Don't bother it was Discusting !
Hana123456 . 2015-02-03
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This was my 2nd visit with friends from out of town. To be clear, I do like the food and have been to the branch on Narborough Road on many an occasion and have been hugely impressed but this review relates to Uppingham Road in Leicester. On both occasions, the staff are very polite, friendly and helpful and the prices are very reasonable. They offer BBQ Chicken + home made burgers & a Thai / Malaysian type concept that has been around a while where you choose your ingredients and they prepare in front of you. On both visits, we went for the whole chicken, chicken wings and fries + coleslaw and drinks. I'm not sure if it is because the seating us upstairs or whether they forget to heat the plates but the fries when it reach us, are always lukewarm and the chicken on both occasions has been dry with very little moisture. As I said, everything else in terms of service, price and friendliness is faultless, they just need to make some changes where the food is concerned. Now take the Narborough road branch which I have used on at least 12-18 occasions. The chicken is always juicy and succulent, the fries are hot and the coleslaw is is out of this World, yet the seating is limited, hence the trek over to Uppingham road.
Khalidoms . 2015-01-06
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Absolutely amasing top quality food and service. Go on treat yourself you won't regret it
Barbara . 2014-12-29
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Terrible food, terrible service took 2 hours to come. AVOID
Jacob . 2014-12-18
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Really enjoyed the chicken from here! Beautifully Smokey flavours
Bella . 2014-10-25
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One word comes to mind DELICIOUS!!!
Amrita . 2014-09-12
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ORDERED A NICE MEAL OF LAMB CHOPS! was thrilled!! got home to find them dry, with abit of bottle chilli sauce? did i really pay to have grilled lamb thats got abit sauce from a bottle NEVER GOING THERE TO EAT AGAIN.
Saadia C . 2014-09-05
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Tasted nice but took long too arrive
Frances . 2014-05-31
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They was bit tight with salads n all rest was lovely and came quick
Debbie . 2014-04-26
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They rang me to check how spicy we wanted one item. Was all hot, tasty and all round yummy.
Caroline . 2014-03-05
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Excellent food! Very tasty, spicy and utterly delicious food....yum yum yum!
Kiz . 2013-12-30
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The chicken in the berto box was not fresh so did not enjoy it
Zainab . 2013-12-13
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Arrived quicker than other reviews said, but food was cold and actually unappetising. Should have just ordered pizza.
Hiten . 2013-11-22
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Long delivery time but food was delish!!!
Natasha . 2013-07-11
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The delivery takes a bit too long but the food is definitely worth it! Very tasty and the service is very good too!
Manuela . 2013-05-15
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