GastroRanking-logo
whatsappWhatsapp
phoneCall
desktopWebsite
menuMenu
bookingBooking
4,00

Based on 217 opinions finded in 1 websites

4.5Ambience4.5Cuisine4.5Price4.0Service
site_photo4

Nº 340 in 488 in Derbyshire Dales

Nº 117 of 176 British in Derbyshire Dales

CUSTOMERS TALK ABOUT DISHES WITH..baconcookedsoupladycakeoldpotatofriedsandwichcoffeecreampaysalad
Score
OpinionsNoteTripAdvisor2174.0

comment_iconOpinions

As far as I know they open at 10. We went last week (14/02) and at 10:10 they were still closed. This week I phoned up to check if they would be open today (22/02) at 10. I was assured they would be. 10:10 we were still waiting, as was a food delivery truck. Appears they operate on a different time zone to the rest of the UK. Can't comment on the food, I've not managed to get any.

site_logo

Sean D . 2024-02-22

MORE AT TripAdvisor

Superb Full English. Popped in early on a rainy Saturday to be treated to a proper feed. They were flexible with our canivore-only guest (don't ask). No fuss at all, great service.

site_logo

GazImp . 2023-10-28

MORE AT TripAdvisor

Food and service 5 star ! The owners went above and beyond for us during our stay , we had a fabulous lunch and an even better breakfast! The owners helped us at a moment’s notice with our flat tyre too ! Will be certainly coming back !

site_logo

Marlies L . 2023-08-18

MORE AT TripAdvisor

On entry we met a lovely gent !!! Very inviting and conversed with the children patiently and happily . The service and food is excellent and we will definitely be visiting again !!!!

site_logo

Jo! . 2023-07-07

MORE AT TripAdvisor

Dealt well with dietary requirements, nice place for breakfast. It was quiet the day we went and the specials on the board sounded nice and friendly staff

site_logo

WorcestershireSarah . 2022-09-19

MORE AT TripAdvisor

Took 'Stake & Ale Pie W/ Mash Potatoes, 'Ham & Cheese Sandwich', and two drinks (Tea & Pepsi). The Stake & Ale Pie wasn't great due to being bland, no taste whatsoever. The Ham & Cheese Sandwich tasted good. It's not just on food they need to improve but on hygiene as well... The toilets were very filthy. The toilet, the floors and the sink were in awful condition. Wouldn't come back here again unfortunately, expected more from a Pub in such a touristic area.

site_logo

Oo_Sam_o0 . 2022-08-05

MORE AT TripAdvisor

Amazing full English breakfast and a range of options for those who prefer a lighter start to the day. Attentive staff, super clean and very reasonable prices.

site_logo

boyhacku . 2022-07-02

MORE AT TripAdvisor

Friendly and accommodating, the chap who runs this place is so welcoming. Thank you for having us! Also, thank you for the dog treats and water!

site_logo

lizzyp202 . 2022-03-28

MORE AT TripAdvisor

Four of us called in for lunch. The young lady who served was very friendly and pleasant. The food came promptly, and the portions were a good size, my hot pork bap filled me up. Well worth calling in.

site_logo

Haddaway . 2022-02-03

MORE AT TripAdvisor

Excellent breakfast here at the Bank Note. Superb & friendly service, good value for money. Can recommend the Scrambled Eggs on Toast. Free top ups on tea & coffee too!!

site_logo

CPD197 . 2021-10-18

MORE AT TripAdvisor

We visited here today with my family and in laws. It is such a lovely place. Friendly service from the moment we sat down outside. Couldn't do enough for us and the children. Even moved us inside when it started raining a little. Food was lovely too and was decent portion sizes. Will definitely be visiting again the next time we are there. Thank you so much for such a lovely lunch.

site_logo

katieG3638 . 2021-07-31

MORE AT TripAdvisor

Terrible service. Male manager clearly didn't want us to eat here. Rude and abrupt and stated 45min wait for breakfast. Don't waste your money. Better cafes near by.

site_logo

683arranh . 2021-07-30

MORE AT TripAdvisor

What can i say where do i start, first of all the warm welcome from paul the owner fantastic what a wonderful man so so freindly, The food and service fantastic from start to finish, food 5star service 5 star, would most highly recommend the bank note for your daily food and drink. Also fantastic bed & breakfast available. A BIG MASSIVE THANKS TO PAUL. We look forward to coming again. MANDY & MARK.

site_logo

kittymxm . 2021-07-05

MORE AT TripAdvisor

After many years of attending and consistently receiving an amazing welcome , I was delighted to find the recent national issues, had not impacted the response /welcome I was shown, from Paul and all his family/staff at the café. And to add to that delight, the cooking and food supplied by his wife, was exceptional, yet realistically priced. I look forward to many more years of attending this venue. And would strongly urge other travelers/tourists to this beautiful area, to seek out this café and indulge in what is a not to be missed experience!!

site_logo

davidhP3811PB . 2021-05-24

MORE AT TripAdvisor

Met with friends for drinks and food when we went to The Old Bank Note yesterday. Staff were great, good selection of beers including some German lagers on tap. If you are visiting Matlock Bath this place deserves your business and well worth visiting. We have a home in Matlock Bath so we try and visit this place as often as we can! Will be back 😊🍻

site_logo

Andy201407 . 2021-04-25

MORE AT TripAdvisor

Paul really looked after us with excellent food served and great service will return again very soon

site_logo

R8901VQtimg . 2021-04-15

MORE AT TripAdvisor

My husband and I called in today for lunch. Husband had a jacket potato & I had a ploughman's I can honestly say we have not had such lovely food in a long time. The young lady that was serving us was very polite and chatty. Thank-you very much and will be back very soon.

site_logo

mrandmrsking100803 . 2020-10-15

MORE AT TripAdvisor

Perfect big breakfast and lovely staff serving it. Fried bread was to die for and couldn’t have asked for a better start to the day

site_logo

Djwolin . 2020-10-12

MORE AT TripAdvisor

We stopped here for tea and cake after traveling up from Kent. Very friendly and helpful service and great cake.

site_logo

Burnsie61 . 2020-09-26

MORE AT TripAdvisor

I stopped here with my family to have a bite to eat. When we arrived we were met by a grumpy waitress and owner. We asked where they wanted us to sit, then said they’re busy! There wasn’t another person there. The only thing worse was than the greeting we got was the food they served. We went for panini’s thinking that they couldn’t get that wrong but they were awful. Do not bother! Trip adviser is great at helping you avoid these places so I feel I want to make sure no one else wastes their money here. Horrible experience.

site_logo

WarwickshireMummy . 2020-09-16

MORE AT TripAdvisor

What a lovely cafe and bar/pub next door. The owner Paul made this a lovely visit. Only had drinks but was a fantastic atmosphere, thank you

site_logo

rita112233 . 2020-09-06

MORE AT TripAdvisor

There was a few negative reviews about this place but not sure if people went to the same cafe as us. The owners were lovely and really made a fuss out of our daughter.The full English was huge and really nice. My partner had an omelette that was too big to finish. The overall quality of the food was fantastic.

site_logo

The_Stillers . 2020-08-20

MORE AT TripAdvisor

Incredibly rude service! I do note some positive reviews, but the experience we had was nothing at all like described in other reviews. We were not even greeted or asked what we wanted inspite of waiting for some time to see a member of staff. There are much better cafes on this street. Avoid this one !!!

site_logo

AswathaN1 . 2020-08-16

MORE AT TripAdvisor

My wife and I walked into the place and we were greeted with a shrug and "yes?". We couldn't believe the arrogance. He then threw his hands up and went "what?". We promptly removed ourselves from the premises as he was shouting something at us as we left!

site_logo

Abilash S . 2020-08-16

MORE AT TripAdvisor

Lovely welcome, great gf menu and the fresh gf breakfast was delicious. Tables and cafe gleaming and clean. Server was knowledgeable about gf and was friendly and helpful. Excellent welcome and delicious food

site_logo

Phil C . 2020-08-15

MORE AT TripAdvisor

Quite simply nothing is too much here. We have been in twice in our short stay in the area, once for drinks and food. The food is great, everyone's dish was good and everything coming out looked great too!The second visit we had drinks and were later in the evening, the kitchen was understandably closed. Paul the owner though, arranged takeaway, plates, cutlery and despite numerous offers tidied up after us!Fantastic laugh too, the right level of interaction, not too much but the perfect host.I always say I'll review places I have been and never do, today though it just couldn't be left.Cheers Paul, really great guy

site_logo

G6518LOleeb . 2020-07-19

MORE AT TripAdvisor

We visited matlock bath and workswirth for a long weekend as two couples for 5 days and this was the best place we visited by far.The landlord Paul, is amazing. We were immediately made to feel welcome and nothing was too much trouble at all.The food and drinks were all lovely and very reasonably priced. We each had a meal and all meals were lovely. Everything else coming out the kitchen also looked great.We have since found out there is a b and b here too, and will be back to stay soon!

site_logo

samanthamP9626DU . 2020-07-19

MORE AT TripAdvisor

stopped here twice on our trip. Can not fault the place! Paul the owner couldn't do enough for us! Food was superb! Highly recommend!! 5 star! Cracking place!

site_logo

philg7144 . 2020-07-19

MORE AT TripAdvisor

We visited here just pre lockdown on a couple of evenings.We were made so very welcome by the Landlord Paul, lovely man so very friendly.Hopefully once restrictions are over we can return & it is somewhere we would highly recommend for a drink whilst in Matlock Bath.

site_logo

Archnet . 2020-05-28

MORE AT TripAdvisor

Lovely place, owner very nice and friendly. We found this place on the off chance waiting to check in to Gulliver's kingdom and needing some food. The food was lovely, kids were kept entertained with colouring and learning some information about the local area.

site_logo

Hyde85 . 2020-02-16

MORE AT TripAdvisor

We have stayed at the Bank note some time ago. A nice place to stay however facilities need an upgrade.A big downfall and what people need to be aware of is there is no parking at all at the property. There is an option of a public car park down the road but you need to pay. £6 per day and if you don't get there at 8 in the morning you will get a parking ticket as I did.When you add the cost per night and parking on top it's not as cheap as it should be. Good breakfast though will give you that.

site_logo

Johannesburg F . 2020-01-12

MORE AT TripAdvisor

We popped in here for a drink whilst we visited matlock, customer service was great the guy couldn't do enough for you. We decided to go back for lunch as prices were reasonable and the service was so good,food was excellent. He then when above and beyond as he gave my mum a birthday card, my little girl sweets, a toy and ice cream at no cost to us. Fabulous customer service well definitely be back!

site_logo

Nkirkbride . 2019-10-22

MORE AT TripAdvisor

Went for drinks in here last night and was told to be quiet!! ( sorry I thought this was a public house) Afterwards we were told to leave 😢 Very rude landlord so won’t even try to go back

site_logo

LesleyL689 . 2019-09-25

MORE AT TripAdvisor

Full English and a teacake devoured. Great friendly service. Even better when the kids came from the arcade and wanted omelettes and bacon sarnies. One child is a fussy eater. Ate every last bit and asked when they could return! Will be back.

site_logo

Holly W . 2019-09-07

MORE AT TripAdvisor

Amazing lovely host with manners of a gent lovely food too I will be recommending you to family and friends See you again soon

site_logo

Grace R . 2019-07-05

MORE AT TripAdvisor

Great staff, very clean, nice clean toilet. family friendly. My husband had a bacon brie and cranberry pannini which he said was nice and tasty, filled him up for ages, I had gluten free vegetarian quiche with a jacket potato and salad, very filling and a nice change. took a while to arrive but were not in a rush, can eat/drink inside or outside, they also do decaf tea and coffee.

site_logo

DebraG_12 . 2019-05-28

MORE AT TripAdvisor

Fantastic place friendly and nice wellkept ales, Clean and well kept. Haventried the food but been told its good.

site_logo

stronlaw . 2019-05-07

MORE AT TripAdvisor

We ordered a salad sandwich each, the sandwiches came on a tray with a side salad, which was more like a small buffet! The sandwiches were fresh as was the salad, the pot of tea was just as nice and was topped up at no extra cost. The cafe area was nice and clean and our table was cleaned before we sat down. The toilets were spotless. Would definitely call again.

site_logo

GMH1968CEW1969 . 2019-03-17

MORE AT TripAdvisor

Booked 2 rooms with this guy direct for nye. We have been going for few nye on trot. Turned up, refused to accept we had booked even tho we had emails. Turned us away, 6pm nye to another place Charlie’s who also had no rooms. Do not trust this man Paul. He’s word is worth nothing. Book here at you peril. He attitude stank, no apology, nothing. Had to drive all way back to Leeds on nye.

site_logo

Burgers19 . 2019-01-01

MORE AT TripAdvisor

Would not be coming here again in a rush. The place was empty could count on one hand how many customers were here! It took ages for our meal to arrive, the person who served us was very miserable. Will not be recommending this place. On top of this our food was warmish but with waiting so long could not be bothered for it to be warm up For what we had was a bit on the expensive side.

site_logo

TomandJane . 2018-11-20

MORE AT TripAdvisor

This little gem has the BEST full english! The owners are so friendly and couldnt do enough for us. Nothing was too much trouble. You must visit this place.

site_logo

Cheryl M . 2018-11-02

MORE AT TripAdvisor

A fabulous local bar with a mighty fine array of beers and lagers in very pleasant surroundings served by very friendly staff

site_logo

anthony r . 2018-10-14

MORE AT TripAdvisor

Excellent home cooking here Ive tried most of the budget meals and could not fault them, steak pie is good value and is beautiful, hmmmm im feeling hungry now just writing it.

site_logo

whitebhoy . 2018-10-02

MORE AT TripAdvisor

Stopped here for a quick snack. Delicious, fresh, sandwiches, with loads of filling and generous portions. Couldn’t understand why there was no one else in there as Matlock was heaving. Combined with charming service it is definitely a winner.

site_logo

aphrodite38 . 2018-09-04

MORE AT TripAdvisor

My wife and I had a smashing evening meal in here last night . Very nice traditional food at a very reasonable price In an old fashioned styled pub with excellent service. Well worth the drive out from Nottingham,will definitely be back .

site_logo

jason d . 2018-09-02

MORE AT TripAdvisor

We called in for breakfast and it was lovely. We all had the full English breakfast and it was huge and excellent value for money. We will definitely be going again. Paul was friendly and chatty and made us all feel very welcome

site_logo

Emma W . 2018-08-22

MORE AT TripAdvisor

Just stumpled upon here by chance on the way up to Abraham’s Heights. Great little place run by an owner who clearly believes in serving a good English breakfast. Yes simple, but clean, and great food. Well worth a visit.

site_logo

sps1957 . 2018-07-09

MORE AT TripAdvisor

Did not eat here actually. I overheard one of the staff talking to a small group of customers, 3 of whom in wheelchairs. In view of his awful attitude, decided to go for a coffee and snack elsewhere, where the staff would be a little more freindly and accomodating.

site_logo

Montalivet2 . 2018-07-06

MORE AT TripAdvisor

I would give 0 stars if I could. Myself, 2 colleagues and 3 residents from a nursing home came here for a cup of tea to sit outside. The manager was extremely rude when we tried to pay with a £20 note and a can of coke cost £1.38! When we moved chairs to make way for wheelchairs the manager came out huffing and puffing and rolling his eyes and moved chairs back. We visited last year and got a similar sort of service. We will not be coming back here again, avoid if you would like a pleasant visit and decent customer service!

site_logo

Leesa T . 2018-06-29

MORE AT TripAdvisor

Had an evening meal sat outside 2 adults and 1 child. Absolutely fabulous and change from £30. Would recommend and visit again.

site_logo

mstidy . 2018-06-09

MORE AT TripAdvisor

This food was excellent, it was all home cooked by someone who loves cooking. Would thoroughly recommend this place.

site_logo

Sarah M . 2018-06-02

MORE AT TripAdvisor

What a lovely place with equally lovely owners. We had a couple of drinks here and our little boy was also made to feel welcome. Even offered to look after our bags whilst we had a walk around Matlock bath. Really really lovely people.

site_logo

kelnay1983 . 2018-06-01

MORE AT TripAdvisor

We have had breakfast and lunch here many times and the food and coffee has always been excellent. There is also a comfy bar next door which is owned by the same manager. With regards to the owner we have always found him to be pleasant and friendly.

site_logo

meandmybloke . 2018-05-31

MORE AT TripAdvisor

just got back from a weekend away, and we found the Bank Note pub, on the 1st afternoon. The landlord and his wife a very hard working, not only do they run a nice pub and cafe, they are very helpful and will tell you where to go and are happy to tell you about other pubs in the town. It should really be called the Wow Pub , the landlord said come and have a breakfast in the morning, as i said i not having a croissant for breakfast, him and his wife produced one of the best fried breakfast we ever had ,you must have this, all freshly cooked, and endless tea and coffee .

site_logo

diosbourne . 2018-05-20

MORE AT TripAdvisor

We felt so looked after here. Both being vegan, we were worried they would not accommodate for a good breakfast but we were pleasantly surprised. Great for a good ol fry up breakfast. Really lovely service too.Thanks for such a great breakfast!

site_logo

Giraver . 2018-04-25

MORE AT TripAdvisor

This is honestly one of the best breakfasts I’ve ever had in a lovely cafe. The host was absolutely brilliant, giving the children extras and toys which was a nice touch. Great food and great prices. We’ll 100% be back next time we are in the area.

site_logo

Robertjackson89 . 2018-01-02

MORE AT TripAdvisor

Arriving in Matlock Bath for the annual raft race our family entered The Bank Note. The staff and owner, Paul were brilliant from the off with plenty of coffee and excellent food - first rate, certainly one for future trips.

site_logo

PaulJulianWilson6 . 2017-12-28

MORE AT TripAdvisor

Just returned from our second visit this year. Once again made very welcome by Paul and his staff would definitely recommend this b&b.; Breakfast is the best I have ever had.

site_logo

weehen63 . 2017-10-29

MORE AT TripAdvisor

This place is a no GO! If you like rude, arrogant and miserable then go.

site_logo

Sheffield W . 2017-10-29

MORE AT TripAdvisor

we first stopped here early in the year and was happy to book again great owners jane paul ,very helpful great food good clean rooms

site_logo

mim g . 2017-10-24

MORE AT TripAdvisor

Matlock Bath is limited when it comes to accommodation but I would have no qualms booking this place again. Only...

site_logo

raggersparkin . 2017-10-15

MORE AT TripAdvisor

Cannot understand the negative comments, we have known the owner Paul over a number of years, his friendly and helpful...

site_logo

Chris S . 2017-10-10

MORE AT TripAdvisor

Thank you for a wonderful meal on Saturday 30th September. We visited before viewing the Matlock Bath Illuminations as a...

site_logo

James_Sam . 2017-10-01

MORE AT TripAdvisor

Went here for lunch with a friend. Manager was grumpy and rude. Ordered lunch and it took a good half...

site_logo

Sophie E . 2017-09-24

MORE AT TripAdvisor

I cannot believe all the previous comments about the owner. My wife and myself only popped in for a Sunday...

site_logo

Dave F . 2017-09-06

MORE AT TripAdvisor

My wife and I popped in for a drink and something to eat. The young lady behind the bar could do enough to help us. Wife is disabled and in a wheelchair.The bar has a wonderful atmosphere and servers great food to boot.

site_logo

mysts_of_tyme . 2017-08-28

MORE AT TripAdvisor

The Manager in this place should not work in any customer facing role at all, I have never seen anybody as rude or self important as him.We went in at 09.30am looking for a nice coffee and breakfast as there wasn't much else open at this time in Matlock and it looked nice from the outside.After being told abruptly to take a seat after trying to order a simple coffee and bacon sandwich, it took 20mins for the manager to come over and take our order, the place was very quiet but looked absolute chaos with no one seeming to know what they were doing.Some bikers came in and tried to get coffee to be rudely told to move.He then very loudly moaned about a group of women sat at another table who were "In his way and wished they would leave" as he barged past.25minutes down and still we are waiting for our drink and food, finally coffee arrives, full English breakfasts for a few others are coming out which did look rather nice but still it's a no show for a simple bacon sandwich.After more wait we enquire how much longer our food will be, an uninterested young lady goes in kitchen and asks we are told 10 more minutes, I could of gone shop, bought bacon and made it myself quicker, it's also not a cheap place charging £3.95 for a bacon butty some service would be nice.We decide to cut out losses and just pay for the coffee, the uninterested young lady went outside to speak to "Manager" he stormed back in slamming open the kitchen door and shouting cancel the bacon these idiots obviously only want fast food.We very politely pointed out that half an hour is way too long to wait for just a simple bacon sandwich, and we're told to "Get the Fub out of HIS Establishment"Honestly just avoid this place.

site_logo

hfevo . 2017-08-27

MORE AT TripAdvisor

Called in today 13/08/17,had the full english breakfast,it was cooked fresh to order, was very hot and good quality food.When we looked at the menu we thought it was a little more expensive than we normally pay but when it came out the price was justified as it was a large breakfast.Will definitely use again when visiting Matlock Bath.

site_logo

Stu A . 2017-08-13

MORE AT TripAdvisor

Enjoyed sitting outside in the sunshine eating our freshly cooked to order lunch. The omelette was delicious & the baked potato was cooked to perfection. Enjoyed talking to the owner, Paul. Would definitely recommend & will definitely go back for more. Friendly, helpful, polite & happy staff

site_logo

55RonaH . 2017-08-11

MORE AT TripAdvisor

went for day out to matlock been before many times. Spotted new place called bank note. Went in for Sunday lunch very quiet in there. Ordered drink girl behind bar friendly asked about ordering food she said fine but half hour wait. That was fine no problem, After a hour and 15mins of waiting i was not happy so asked for my money back as soon as i said this my order was put in front of us no apologies at all. Dinner was just ok but i was so hungry ate it. Staff changing over whole time we were there but it was like no one knew what the other one was doing. Not nice atmosphere in there. Shame as was really looking forward to new place. Came away very disapointed with experience.

site_logo

bannonBurtonontrent . 2017-07-17

MORE AT TripAdvisor

We visited matlock bath for my sons birthday and when for lunch at the bank note. There was 8 of us 4 adults and 4 kids. We struggled to find a table but some very nice customers swapped tables to help seat us, my daughter and son have autism and adhd My wife also suffers from fibromaliger and is in constant pain, for the manager to physically shove my wife's seat with her sat on the chair causing my wife a lot of pain the waitress was very apologetic shame the manager has a very short fuse he should not really work with the public if he can't control his temper. Also one of our friends ordered the breakfast the egg was under cooked when we asked to have the egg redone we could hear the manager swearing in the kitchen. Not happy at all very poor people skills. We will definitely not be eating there again such a rude angry man

site_logo

Cj S . 2017-06-27

MORE AT TripAdvisor

I,m not even going to waste my time writing the whole story about my experience. If you like real ale and like to try before you order don't ask, he gets mardy and abusive if you don't like the first one. Felt sorry for the young girl who worked there she was really embarrassed by the idiots behaviour. Mind you he did have toothache lol I think if he spoke to most people the way he spoke to me most folks would of knocked them out for him with pleasure. Don't go here.

site_logo

Bear46Derby . 2017-06-26

MORE AT TripAdvisor

What an awful shame this place has the current manager because his people skill are non existent.My family stopped off there to eat on the way to celebrate my Grandsons Birthday.Firstly my niece ordered a breakfast specifying a well done egg as she is pregnant and visibly so it arrived swimming in grease and sunny side up and was returned minus items resulting in her not wanting the meal.The manager came out and barged past my daughter, no excuse me or anything and went to the kitchen where husband language could be heard by all including my grandchildren and any other kids.It's a shame really the waiting staff are friendly and helpful and I'm sure they struggle with the managers inconsiderate nature and foul language

site_logo

Annaliese E . 2017-06-25

MORE AT TripAdvisor

What an odd place. ...food very good but the antics of the owner are priceless..god help anyone who complains he goes mad!!! Like a brummie basil fawlty ..not nice to be on the end of but as a spectator it's cringeworthy...been done up apparently???Perhaps on the budget of a full English ..fine dining on an evening we were informed ,I questioned was it in another room to which he stormed off. So funny...the food is good tho and the portions are huge..the owner needs a course on personal and management skills or stay out of the cafe or better still employ a professional server.....

site_logo

Shamus1965 . 2017-06-17

MORE AT TripAdvisor

We stayed weekend of 26/05. Great size room, bright and welcoming, Paul was a great host and even put our bikes (including my dad's) away safely next door. Breakfast was also next door in a bright and warm room and was of very good quality. Great service and we will be back. Thanks Paul and team!The McDonalds

site_logo

Anousjka . 2017-05-28

MORE AT TripAdvisor

Really disappointed. Walked in with my children, wanting to buy drinks but my 3 year old required the toilet, so my plan was to toilet my children and then come out and sort us with drinks. The man behind the bar shouted "No" as soon as he heard my plan and informed me "toilets are across the road". I replied "but I'm going to by us drinks!" And he said "I've heard that one before, no, you're not using the toilet" my poor little three year old was jumping in desperation by this point. Surely a little discretion & common sense could've been used? So, even though we visit Matlock Bath on a regular basis, I will be avoiding this establishment and informing many of my friends and family to do the same. Shame.

site_logo

bella201084 . 2017-04-15

MORE AT TripAdvisor

We visited after leaving the heights of Abraham, and just popped in for a light refreshment. When we entered the place was empty and the owner was leaning against the bar reading his news paper, he eventually served us and returned to his paper. We felt a little out of place and conspicuous so left as soon as we could.

site_logo

neilian9 . 2017-04-07

MORE AT TripAdvisor

Dropped in for breakfast and chose the full English. Quality feed, tasty and plenty of it. Refilled pot of tea as well so no complaints at all! Will no doubt return.

site_logo

Diotor . 2017-04-01

MORE AT TripAdvisor

Took my husband to Matlock today for his birthday and decided to have lunch in Bank Note, what a fab experience, the restaurant is really lovely, good choice of food, and drinks, service exceptional, the Manager seems to go that extra mile to please his customers. We have been here many times before and the service is always good as are the meals. A refreshing change.

site_logo

Katey-Saxaphone . 2017-03-14

MORE AT TripAdvisor

We have visited this place many times over a period of years, we visit matlock bath regularly during the summer months for a walk and to watch the bikes on nice summers days. I always order the full english breakfast ( served until 13:00)which is always excellent! and my wife has ordered various lighter meals which have also been very nice.We have always received a warm welcome form Paul, the owner, and most of the other staff, which do seem to change quite regularly.This is a cafe serving good quality food and is almost always our choice for dining when we are in matlock bath. I appreciate there are some negative reviews but I take everything as I find them and have never had any cause for complaint, on one occasion I was later than planned and had missed the 13:00 cut off point ( but only by 15 or 20 mins) for the breakfast, but when Paul saw it was us he thankfully let us still have our full english, which was very much appreciated!!

site_logo

tgjohnsonltd . 2017-03-06

MORE AT TripAdvisor

I visited this establishment today 4/3/17 with my family in the hope of having a cup of tea and a slice of gluten free cake for £3.50, as advertised on a black board sign outside the entrance.We decided to sit inside out of the way of passing foot traffic. I settled my two children and took my coat off. The proprietor came over and before I could muster a 'hello' I was briskly asked if we were ordering from the menu, I said no we just want to some tea and cake thankyou. The proprietor looked at me and in a very aggravated manner told me that they were only taking menu orders. When my husband mentioned the sign outside he was met with yet again a very irritable and forceful 'well it should have been taken down, we aren't doing it, just food orders'. When my husband pushed the matter a little more and mentioned the rude tone of the gentleman's voice he was told to 'stop mentioning it' and to 'go away'.I have never come across such appalling customer service. We had visited this establishment at the end of summer last year and we were delighted in the service and the gluten free option for cake so I was really looking forward to enjoying another treat. Needless to say it is doubtful that we will visit again after today's experience. I'm not one for writing bad reviews but I feel I need to make future visitors aware of the unwelcome they will receive here.

site_logo

emily n . 2017-03-04

MORE AT TripAdvisor

Great find, we would thoroughly recommend this cafe/bar. Very reasonably priced, good quality food and drink. Excellent service, super with the children who were there. Modern, clean and attractive.

site_logo

TeresaWhetstone . 2017-02-21

MORE AT TripAdvisor

pre-meal drinks with friends in such a cosy place. Loved the charm and character of the place. Noticed a good selection of ales being served!

site_logo

Derbyshire_Foodie92 . 2017-02-13

MORE AT TripAdvisor

We visited on a cold and miserable day.The welcome we were given by the owner soon dispelled our winter blues.The bottom less coffee and Home made cake were superb. The meals that were coming out looked delicious.

site_logo

David P . 2017-02-13

MORE AT TripAdvisor

Was made to feel so very welcome, first visit of many and honestly Paul made us so welcome. Had Titanic Plum Porter and a quality coffee. There's no other pub in Matlock that I would return to now after been in here. We wish you all the very best with this place. Lovely friendly pub... getting rare now. We're coming back to Matlock soon just to come here. See use u soon.

site_logo

GHV8 . 2017-01-29

MORE AT TripAdvisor

We went for a run out late on Saturday afternoon most shops were closing and it was really cold outsideWe looked through the window of this little cafe and saw it said home made food I always shake my head because it's normally frozen rubbish in most cafes. off we went in the owner made us feel so welcome menu looked great and it's also a bar what a fabulous find1 ordered the liver 1 roast dinner and myself and hubby had stew and dumplings finished with bread and butter pudding.We had a bottle of wine while we waited the food was well worth the wait it was completely home cooked and lots of it We can highly recommend this place Their be no more going to expensive sandwich shops nowI really don't know how they did that amazing food for the money Topped of with coffees on the house The owner also explained it's a B&B as well We will definitely be back Thankyou

site_logo

donna c . 2016-12-02

MORE AT TripAdvisor

We called in for breakfast early on a saturday morning (10am). We both settled on the full English breakfast and although we expected a fairly large meal, the size of the plate astonished us. Apart from slightly overcooked fried eggs, we couldn't fault the food.The restaurant is small, but well laid out and attractive and in a town that is dominated by so many fish and chip shops, the Bank Note is a welcome change.The owner (Paul) was charming and very helpful. He also informed us that bed and breakfast was available, something we willl certainly book should we return to Matlock Bath.

site_logo

Fabiocat . 2016-10-27

MORE AT TripAdvisor

Stayed Saturday night auth October for the fireworks. Initially had trouble parking but it was busy. Hotel room very comfy and cosy. Breakfast fantastic, very good front of house service.Would recommend and return.

site_logo

Landonsd . 2016-10-16

MORE AT TripAdvisor

Wife and I had a lovely time and we'll looked after. Hosts were great. Lovely meal and a comfy bed and a lovely freshly cooked breakfast. Would definitely come again.

site_logo

stevegordon54 . 2016-10-10

MORE AT TripAdvisor

Lovely, comfortable, clean room. Excellent breakfast. Dinner wholesome and well-cooked. Extremely friendly, helpful owner who goes beyond what could be expected. We will be back. Thank you

site_logo

Nina_Gregory . 2016-10-09

MORE AT TripAdvisor

Amazing breakfast, I've not found anyone that could make fried bread like my Dad's but this place can, high praise, amazing! Good price too,The man serving us could have been a bit more welcoming to us like he was to the people that had obviously booked his rooms. I'll be back here for the fried bread alone if I'm in the area again

site_logo

Niki H . 2016-09-24

MORE AT TripAdvisor

We were in matlock for a couple of days arrived on 1st day parked up needed to eat went into The Bank Note , Waited on by a lovely young lady who we later found out was the owners daughter , She was excellent nothing was too much trouble for her , Food was excellent well prepared and presented really enjoyed our visit wish all the places in Skegness was like this.

site_logo

Brian R . 2016-09-21

MORE AT TripAdvisor

Very good room clean and tidy warm welcome very good breakfast. Bad things very noisy at night till early hours it say it has car parking spaces has 4 rooms but only 2 parking bays.Have to pay car park fees

site_logo

derekmsimmons . 2016-09-18

MORE AT TripAdvisor

My wife booked one night bed & breakfast at the bank note, Matlock bath. On arrival the owner, Mr Paul Williams took us to our room, which was clean, warm & tidy, there was the usual TV, kettle, etc, but he told us that breakfast would be served in the cafe downstairs, that served as the dining room, he also told us that as residents we could get free tea or coffee in the cafe ,whenever!.after unpacking we called in the cafe for a drink,there were lots of really delicious looking cakes on display.so we thought it only fair as we were drinking free coffee we would buy some cake.(now you know what's coming).when we went to pay Paul he wouldn't accept the money.regardless of the actual price of cake, we found the gesture really kind and started our weekend on a great note. The breakfast next morning was fantastic, and I would recommend this establishment to anyone.

site_logo

John A . 2016-09-08

MORE AT TripAdvisor

Really great place to stay. Paul the owner couldn't do enough for us. And made us really welcome. Breakfast was awesome and the room was spotless. Definitely will stay here again.

site_logo

Daryl n . 2016-09-04

MORE AT TripAdvisor

Hi I have been three times now, the food is always good-as are the staff and service. When I have called on my bike the owner has always locked it up securely and given a free coffee refill. The homemade cake and coffee for £3.50 is terrific. I will definitely call again.

site_logo

Phil O . 2016-08-26

MORE AT TripAdvisor

Dropped into this restaurant late afternoon for a meal for six people, staff were very accommodating and helpful. Ample portions supplied, will certainly pop in again

site_logo

Phil B . 2016-08-25

MORE AT TripAdvisor

Popped into the Bank Note after the bank holiday as we were visiting Matlock Bath for the day. Walked along the high street and wanted a quick bite to eat. So popped in our heads and it looked like a good place to go. Warmly greeted when we walked through the door we knew instantly then we'd made the right choice. The menu included sandwiches and breakfasts plus cream teas and various other meals.Looking through the menu myself and my wife decided to go for a cream tea each £3.50 and my oldest son went for a scone and half pint of coke. My youngest went for a cheese sandwich on white bread which came with a side salad and a fruit shoot for a drink. The scones were fantastic light and not too heavy. Nice amounts of jam and cream as well. The cheese sarnies were also very nice according to my youngest and were generously filled with cheese. In total our bill came to around £14 which we thought represented good value for money. The member of staff who was on at the time was very polite and courteous as well and the place was very clean and tidy as well. If you're looking for good value for money and some where for a snack

site_logo

Neil B . 2016-08-22

MORE AT TripAdvisor

After enquiring if they had a vacancy, was directed to the car park space where Paul the owner was waiting for us and insisted on carrying our 2 overnight cases back to his establishment - a decent walk away. That appears to be typical of such an exceptionally nice person who couldn't do enough for you. The room was large, very clean and the bed very, very comfortable - slept really well.English breakfast, cooked by his wife Jane (hope that's how you speel it) was very nice indeed (we didn't have the full one as it would certainly have been far too much and believe me, I can eat a very large breakfast indeed!)I don't know the average prices for that area as this our first visit but I certainly got the impression from looking at one or two others via the internet that this was a reasonable price.Only things to be aware of are the fact that you have a shared bathroom (no en-suite) and there are a few stairs to climb - I think all four rooms are on the third floor.Other than that, would cretainly recommend and if we return to the area we shall attempt to stay here again. A big thankyou to you both.

site_logo

Terence K . 2016-08-17

MORE AT TripAdvisor

This is the 2nd time we have stayed here, rooms are clean,comfy and very reasonable. The breakfast that's included is the best in Matlock. We will be back

site_logo

jobiee1 . 2016-08-14

MORE AT TripAdvisor

Similary restaurants in East Midlands