Based on 2.858 opinions finded in 3 websites
Based on 2.858 opinions finded in 3 websites
Opinions
Great food and even better customer service! Melissa was very professional and friendly from taking my order on the phone to collecting it in store. Thank you.
Laura Pask . 2024-11-20
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Brilliant , Mellisa was amazing!
Cory Harris . 2024-11-19
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Great service from melissa very friendly and helpful
Salvatore Turone . 2024-11-19
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Fantastic restaurant, excellent customer services and very friendly. Food is so delicious.
Annabella Forde . 2024-11-18
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I come here very often and that speaks for itself. Loved the food and our server kainat was great.
Jack . 2024-11-16
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Luca was really friendly, great service as always, meeting all our needs! The food is always tasty, and the ambience of the place is lovely. I really do recommend Banana Tree - West Hampstead!
Anisah Rahman . 2024-11-16
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Wait for 1h to get dinner. Exhausted experience. Not worth the wait at all.
G Sunny . 2024-11-15
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A delicious dinner, with fantastic service from Eryk, Luca and Kai at - thank you for a gorgeous evening! Highly recommend the vegan satay skewers 🫶
Leah Godfrey . 2024-11-14
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We had Melissa as a waitress, she was great !
Carla Subias . 2024-11-14
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Loved the place. The ramen was great.
David Porras . 2024-11-14
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Delish meal, fast service and lovely staff. Thanks to Eryk, Luca and Kainat. Will be back!
Rachel F . 2024-11-14
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Eryk, Luca and Kaiuat made the eve!!! Would rec x
Jemma Jacobs . 2024-11-14
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Nice Thai food restaurant just a short walk away from West Hempstead station. We ordered Katsu curry, Raman and Laksa. The corn fritters were amazing. The service we received from Kainat and Blasio was top notch.
Rahul Sharma . 2024-11-12
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Recently had a meal with m wife and sisters. Great service and meal.
jiten patel . 2024-11-12
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My mum and I are originally from South East Asia and we love the food at Banana Tree. Their pad Thai is delicious and not too dry like it is at a lot of other places, and we love their fish curry. Melissa has been our server every time we’ve come and she’s very attentive, kind and an absolute pleasure to speak with. Can only recommend! We’ve also taken away from them often and the food travels well
Serena Alwani . 2024-11-12
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We loved all the dishes and they were busy so clearly very popular
Matthew Wilson . 2024-11-10
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Amazing drinks, very exotic, the best food I’ve had in ages!!! Robert was a great server
Amy Lawrence . 2024-11-09
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Very accomadating and helpful staff. Great food and a wonderful evening all round
Jacob Rosoman . 2024-11-09
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Robert was absolutely brilliant, very attentive and helpful !!
Inez Solomon . 2024-11-09
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Great food and service. Luca was very attentive and friendly.
Libby Moreton . 2024-11-09
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Service with a smile from Blasio, great food and attentiveness
Gita Ruparelia . 2024-11-09
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Lots of vegan options and super fast service
Francesca Naon . 2024-11-09
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Robert was amazing, a great server. Food was amazing. Would come again!
Joy Clark . 2024-11-09
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Great food and great host! Thank you Robert!
Holly KB (Holly.K.B) . 2024-11-09
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Melissa is super friendly, warm and helpful, she served me with a beautiful smile, and made me feel like home! I ordered a Laksa with grilled chicken and it was delicious! Most restaurants in London cannot do Laksa properly, it is very touching to taste a bowl of good Laksa! Thanks BananaTree!!
Yin Krissy Lam . 2024-11-08
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Food was great, and Melissa has been very kind and quick in helping us
Fabio Maggioni . 2024-11-08
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Amazing service from Melissa. Thank you.
Mo A . 2024-11-08
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Food was great, service also. Melissa, our waitress, was fantastic. Very attentive and met our every demand. A credit to you guys.
Kevin Jamali . 2024-11-08
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I like this place, best pad thai. Food and service is nice, I like Melissa.
Henrietta Szőnyi . 2024-11-08
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Melissa was the highlight of our experience! The food was tasty and abundant as always, and they were very helpful and caring during our meal. Definitely recommended!
Laura Bompani . 2024-11-08
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Melissa was very kind and gentle
Francesca Campioli . 2024-11-08
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Melissa served me today, she was lovely. First visit and will most definitely be back again. Hopefully she will be there to serve us again :)
sara selimia . 2024-11-08
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Kainat and sophia were great and the food was good too
Nimen . 2024-11-08
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Lovely food, very quick and attentive service Thank you Melisa
B M . 2024-11-07
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Melissa is an outstanding hostess and we were very well looked after. The food at Banana Tree is superb.
Alain Takvor . 2024-11-07
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The banana tree is my go to for deliveroo, so it was nice to eat there in person. The express lunch menu is a great deal - a main and drink for under £10. The staff were lovely, Eryk and Melissa were very attentive and friendly. Melissa has a great rapport with the regular customers, it's nice to see a restaurant where the staff and customers are familiar with each other - not what I expected from a chain!
Katherine Robinson . 2024-11-07
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Had a Pad Thai takeaway which is always great and Melissa who took my order was so friendly.
kim keith . 2024-11-07
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Good quick and tasty and rob was really nice too
Michael Camilleri . 2024-11-06
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Eryk + Rob, brings the place to life with his personality, caring and attentive to customer needs, builds great rapport and took great care of us on our first visit.
Subed Ali . 2024-11-06
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Good food. Melissa was a great server.
Adam Cord . 2024-11-06
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Great food and great service from Eryk
Jaariyah C . 2024-11-06
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Special thanks to Robert for is friendly service :-)
Tolga Cavusoglu . 2024-11-06
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Sophia was great and very attentive! Will definitely be back again
demini patel . 2024-11-05
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Thank you Melissa, for wonderful service!
Sasha Grynyuk . 2024-11-05
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Excellent food! Superb flavours. Great ambience. Not much crowd. And nice service with a smile from Melissa.
Niranjan Janardhanan . 2024-11-05
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Really great food and our host Melissa was super nice and helpful.
khush Shah . 2024-11-05
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Really lovely and attentive staff! Thank you Sophia & Krishna.
Lolly Williams . 2024-11-04
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Relaxing environment, very friendly staff
amanie a . 2024-11-04
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Great Staff food tasted delicious and lovely atmosphere
Omotayo Odunuga . 2024-11-03
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The food was excellent and Eryk and Krishna did an great job! It was also really good for kids: they enjoyed their katsu kids menu and had plenty of games to keep them entertained. Thanks!
Claudia Li . 2024-11-02
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Popped in for lunch with a friend. Lovely menu, well priced and the food definitely did not disappoint. Very friendly and efficient staff Kainat & Erik looked after us very well. Will definitely return
Susan Samuel . 2024-11-01
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Great food served quickly and tons of check-ins. Great mojito pitcher! Recommend the vegan gyoza and beef rendang. Melissa and Robert were excellent servers!
Dylan Vizzachero . 2024-11-01
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This is my kids favourite local place to eat . Staff are always very kind to them .
Jungle Experience Koh Phangan . 2024-10-31
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Always great food and a great dependable local. Thanks for the service Robert!
Justin Lynham . 2024-10-31
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I would like to express my sincere gratitude to the waiter Eric for the excellent service during our visit! He was very attentive, friendly, and professional. Eryk helped us with the selection of dishes and drinks, and his recommendations were simply outstanding. The atmosphere in the restaurant became even more pleasant thanks to his positive attitude and caring approach. Thank you, Eric, for making our evening unforgettable! We will definitely return again!"
Tanya Elet . 2024-10-30
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Food excellent as always and fantastic service from Melissa!
Louise Gotch . 2024-10-29
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Melissa was charming and efficient, Service was rapid food piping hot. Couldn't fault anything
Robert Kane . 2024-10-29
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John was amazing and we had a lovely time for my daughter’s 7th birthday. Food was lovely and service 5 stars !!
ishq saclain . 2024-10-29
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Melissa was a very good waitress
Edward Ruffer . 2024-10-29
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One of our favourite restaurants in the High Street made even better by the outstanding food and the excellent service from Melissa👏🏻👏🏻
Jason Gotch . 2024-10-29
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Nice place to grab a quick lunch, they do offer lunch menu which is tasty and affordable. Melissa is very kind and helpful when helping me to order and pay.
Haoxuan Gong . 2024-10-29
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We had Melissa serving us and she was great . Such good service and lovely food
Hannah Ruffer . 2024-10-29
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Food was very delicious, my son loved the wings
Lucia Majer . 2024-10-28
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Lovely place, great food and very accommodating
Lorron Rogers . 2024-10-28
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Loved the food! We were looking for something to warm up after a long rainy day out, and Banana Tree was the best choice possible! Everything we ate was rich in flavours, spicy and beyond expectations. Furthermore our waiter, Krishna, took perfect care of us and was attentive to all our needs. If we have the opportunity we will definitely come back!
Giulia Polito . 2024-10-28
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Krishna is amazing. Give him a raise.
Kartik Aggarwal . 2024-10-27
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Melissa was a fantastic waitress everything was spot on. Thank you
Emma Dedman . 2024-10-27
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Really enjoyable meal and nice staff!!
Susan Healy . 2024-10-26
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Great food and wonderful staff. I would definitely visit this restaurant again 😁
Tracey Barry . 2024-10-26
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I recently dined at Banana Tree, and it was a truly great experience! Everything we ordered was fresh. The service was outstanding—would like to mention Kainat, Erik, Robert and Krishna for being professional.The welcoming atmosphere added to the overall enjoyment of our meal. I highly recommend Banana Tree for anyone seeking great food and excellent service. I’m already looking forward to my next visit!
Nabeel R . 2024-10-26
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Food was very tasty and Robert was a great server!
Do Co . 2024-10-26
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Melissa was brillaint as was the food!
Ben Pollock . 2024-10-25
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The food was lovely and our waitress Melissa was outstanding. Friendly, efficient and knowledgeable about our choice of food. She overheard that it was my birthday and organised a birthday dessert with a candle on it! It was a real pleasure for me, thank you!
bev quist . 2024-10-25
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Melissa, the hostess with the mostess, fantastic service
Patrick Dunne . 2024-10-25
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great experience, great service melissa was especially amazing and very welcoming would definitely come here again
amy . 2024-10-25
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Melissa for pay rise ! Great service lovely lady- don’t lose her!
Daisy Heyes . 2024-10-25
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The lady was lovely and had a very friendly tone. Food was excellent. Seating outside is good but obviously a bit noisy.
Darez . 2024-10-25
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Banana Tree is such a vibe in West Hampstead. The vegan goyzas are honestly such a great way to start a meal, and easily one of the best katsu curry I’ve ever had.
Gerard Nixon . 2024-10-25
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Such a great experience here. We love to pop in for a Katsu curry and the best Gyoza and Spring rolls I’ve ever head. They also offer 2 for 1 cocktails that can’t be missed!
Emily Clarke . 2024-10-25
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Food was amazing, great service, our server john was really friendly and the place had a lovely atmosphere overall
Jennifer Flaherty . 2024-10-25
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All in all a pretty decent restaurant. The food was nice but was nothing special (comparable to wagamamas) however john was a helpful server and food came out in a timely manner
eddybaby . 2024-10-25
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Kainat was a super friendly when waiting on our table and very attentive.
Seena Patel . 2024-10-25
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We regularly eat at Banana Tree West Hampstead and the food is always so authentic, tasty and consistent. However what sets this place apart and makes us come back is the staff - John (the restaurant manager) is amazing and a massive credit to the restaurant/chain and one of the main reasons we come back here so often! Exceptional service and great food too of course!
Harv L . 2024-10-25
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Kainat was so helpful and knowledgable about my gluten free requirements. Great vibe!
D Jones . 2024-10-25
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DRY food with very little quality !! All the dishes we ordered were literally dry?! I hated how crispy the duck was it was literally sharp when I was trying to eat it. The waitress messed up by bribing our mains before the starters.. turns out that they forgot to order the starter so my duck was sitting under the hot plate until we finished the starters and they even bothered to make the starters. Honestly I really did not enjoy how dry the food was. Even the firecracker wings were overcooked dry chicken the sauce wasn’t even sauce-ing. I mean, have you ever swen a DRY papaya salad?! Do yourself a favour and avoid this place.
R L . 2024-10-25
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I had an amazing experience at Banana Tree with my server Kainat. Kainat’s service was welcoming, kind, and prompt. The spiced noodles and sticky chicken wings are to die for.
KALEA ESCOBOSA . 2024-10-24
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The food was amazing and the service was great! I am excited to come back soon!
Lindsay Beckwith . 2024-10-24
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Service was great and John was attentive and very fast at serving!
Andrea Colaco . 2024-10-24
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Had a great time especially enjoying the chicken&shrimp pad Thai, which was flavourful and delicious! However, the vegan gyoza wasn’t the best. Overall, a lovely experience with friendly service. The real highlight though was the free dessert it was sooooo gooddd! Sweet surprise! 😊
Peony Tun . 2024-10-22
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Great food as always. John is fantastic!
James Bird . 2024-10-21
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Thanks John for your fantastic service! Quick, welcoming and informative
Anya Poundall . 2024-10-21
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The service at this place was truly lovely! Melissa saw me trying to wrangle two small children and immediately came out to help. By the time I’d locked up my bike, the kids were seated with crayons and puzzles. She was similar helpful throughout our lunch. The food was good—chargrilled duck was yummy and the shrimp for the pad Thai were juicy. My son loved the chicken satay. We will definitely come back—thanks to Melissa who made the experience a whole lot easier!
Li Markakis . 2024-10-21
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We had Melissa today and for our first visit it was perfect ! Melissa was lovely and do accommodating. And amazing with the kids.
Reece Collier . 2024-10-21
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Lovely food as always. Big up my man John.
Henry Bush . 2024-10-21
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Best asian restaurant in our hood!
Edward Arandia . 2024-10-21
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Best pad thai I've ever had!! Great atmosphere, attentive service from John, and very enjoyable evening! Thank you 🍾🍾🗿😊
Rujacq Rujacq . 2024-10-21
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Melissa was lovely and very attentive
Sophie Wilson . 2024-10-21
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Food was incredible and a great deal, our server Melissa was so lovely and helpful! Definitely worth a visit
sarah turner . 2024-10-21
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Varied menu, lovely food, friendly service, and very good value.
O Mack . 2024-10-21
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Food was very tasty and amazing customer service, big short for John
Lucia v . 2024-10-21
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