Bamboo in Allerdale

Delicious food massaman curry was the best I have had. The buffet for 2 is £60 for soup mixed hot starters two mains with rice so not cheap but better value than ordering items individually. Main meals averaged £17. We booked a table at 5.15pm and it was quite busy for a Thursday evening. Staff very attentive and friendly.

Undecided between Chinese or Indian for dinner but chose Chinese after reading reviews. Very good menu, very tasty food & friendly staff. Very pleased with our choice of Chinese.

Booked over the phone. Was told we only had the table two hours, we thought this was fine. It almost wasn't though as whilst the staff were nice, the service was extremely slow and our two hours was up just as we were leaving. The food was nice but there was a really long wait for it. The prices are creeping up, bordering on expensive now.

Not bad. It is better than the other three places I went to whilst visiting Cockermouth - Diamond, Full House, and the awful Lee's Fish and Chips/Chinese.

We were a walk in early on a Sunday evening, shortly after opening time. The restaurant was quiet so they were able to accommodate us. Though there was a steady flow of takeaway orders. Cannot fault the service, the staff were friendly and attentive. The food was lovely, we enjoyed starters and mains as well as complementary prawn crackers. We were outfaced by the portion sizes! Will definitely be back.

Love this place and cannot find fault, the staff are amazing and the food delicious, what more could you want? We visit monthly and cannot rate it highly enough. Definitely worth a visit.

Staff friendly and helpful. The place is absolutely spotless. The food fabulous couldn’t ask for any more. We will definitely be back

We managed to book a table on a busy Saturday night and were delighted with our meals. The food was absolutely delicious. We didn’t have to wait long for our food and the waiting staff were friendly and accommodating. We would definitely recommend a visit and would return if in Cockermouth again.

This must be the best chinise restaurant in cumbria. The food is always very good here. The service is quick and efficiently and the prices are very reasonable. I would recommend this restaurant to anybody that visits the lovely town of cockermouth.

I booked a table on Thursday evening for two of us on Saturday at 5.30. I left my name and number for the booking. When we arrived, the man couldn’t find my booking, he did then find it but it was on the wrong day. He then got a female waitress. She was so rude for absolutely no reason. “There is nothing we can do we are fully booked” bearing in mind I had booked. She even questioned me “are you sure you booked” when my name and number was written down but they had put it on the wrong day! The place was dead, there was a few tables in but plenty of empty ones. After they turned us away, she then rang me to say “ a table is going to be 15 minutes late so we can put you on that”. Laughable, what difference was 15 minutes going to make?? It was about 10 minutes after we had left the restaurant, so I find it hard to believe that they didn’t just have that table free. We politely refused and went somewhere else.

This booking was part of a 50th birthday surprise weekend. I did look at the reviews on Trip Advisor, however i made my decision to give it ago (i personally do not like chinese food, thai i prefer)... When making the booking the lady who took my call was really helpful and explain a couple of the issues that i had read and eased my concerns (especially as we had someone who was a celiac in the party). Upon arrival, we were seated all together (15 of us), which was fantastic to have... We were given two serving staff (a young man and lady)... What can i say about their service levels, outstanding really, that sums it up. We had starters and mains and lots of drinks, not once did they drop the ball, not once did they get any of the orders wrong. They were so very polite and so attentive to everyone, they simply could not do enough and they never got the celiac's meals wrong either. In addition to this, what was so impressive according to our guest that is a celiac, he was given his own menu to choose from, and it was simple with a good variety of choices on it.. he was extremely impressed... Upon ordering food and drinks, they brought us prawn crackers which were demolished... Then the starters came, everyone was blown away by them, the comments were, so fresh, so tasty, so hot (just cooked), so yummy etc etc... everyone was pleased, but the best was to come... The mains, wow, everyone and i mean everyone ate everything, i do not believe anything was wasted, every plate went back clean, nothing left in the sharing bowls, everyone really enjoyed the way the food was presented, the way it tasted the freshness of the food, comments from so many of them was that it was the best Chinese meal they have had and they have had a lot.... I just wanted to write and tell the Bambo, we can all write bad comments about anything, but we must also write praise, and i can honestly tell you, that Saturday night will be remembered mainly for the evening we spent at your restaurant... Amazing, be proud of all your waiting staff, kitchen staff and of course the young lady who looked after me on the phone and before we left... You all played your part and one day we hope to be back... Keep up the great work and thank you for making it memorable...

When ordering a vegetarian set meal we received soup with pork in it. If vegetarian and coming to this restaurant be aware that this could happen.

We booked a table here and paid £60 deposit for 6 people. Unfortunately two members of our group couldn’t attend due to family illness. When we arrived, we told the waitress we were now a party of 4 and she said that it wasn’t a problem and sat us on a table for 6. There were still lots of other tables available, as it was very quiet. We ordered plenty of food, drinks, a bottle of Prosecco and a bottle of red wine. When we came to pay our £155 bill, we were told that they would only take £40 deposit off our bill because two people hadn’t shown up. They claimed if they’d known we were only a table of 4, they would have sat us at a table of 4 and that they had to turn people away because we took a table for 6. This was total lies, as a table for 4 was available when we arrived which we could have sat at. Nobody sat at it the whole time we were in. Only one other table came in when we were there so it was also a lie that tables had been turned away! When I asked to speak to the manager, the waitress very rudely said that they work as a team and that he wouldn’t want to speak to us. She was very rude! When she wasn’t getting anywhere, she begrudgingly went and got another waitress who also refused to take the additional £20 we’d paid off our bill. When my friend said about being a regular customer, her response was ‘well, I never see you!’ I also said that I’d not go again due to the attitude and her response was ‘people say that all the time!’ They really didn’t care! When I said that we’d pay for exactly what we’d had minus the full deposit we’d paid, she said she’d call the police on me! I told her to go ahead, as I was paying for exactly what I owed. When we asked to speak to the owner, her response was ‘he doesn’t want to speak to you!’ Wow!!! He finally came to speak to us and was equally as rude as the two before. Did not care that they were taking £20 from regular customers and that we wouldn’t come back. That £20 will cost them a lot more in losing repeat customers. We ended up paying the full amount and lost the deposit but neither my friends or myself will ever return. The customer service was the worst I’ve ever experienced.

Amazing food as always and amazingly staff Had a lovely NYE meal in lovely surroundings and friendly atmosphere Staff really make the place and the Food is the best locally A firm favourite why we keep coming back

Wouldn't bother when phoned up due to half of the ingredients been missing was called a liar by the head chef and told not to come back so they don't have to deal with awkward customers (we're a regular customer and never complained) can understand now why there always looking for staff. Attitude stinks

Came in for a takeaway just after opening. Very pleasant service when our order was taken. Quick turnaround of the order. Food was very tasty. All in all a good experience.

We came here for a meal to celebrate a birthday with family. We booked a table via telephone and was advised we could only have the table for 2 hours. We didn't think this would be a problem and it wasn't, as we stayed less than the 2 hours. We were regular visitors to Bamboo but hadn't been in a while as it was shut for quite a long time during the covid pandemic. We ordered half a duck and pancakes for our starter. Whilst this was nice, there was no where near enough pancakes for the amount of duck. We ordered a few different dishes for our main course to share. The food was nice but I find the prices have rocketed somewhat since our last visit, bordering on expensive. The staff were ok but one lady, I assume a supervisor kept veering from overly friendly to sarcastic, sometimes condescending. it was odd.

Came here on a Wednesday night with friends, table booked for 1830 and advised we only had table for 2 hours, fair enough as many busy establishments now have this ruling! And then it began, one of us is vegetarian, one doesn't like food too...

Good food served by attentive staff. The menu was simple to understand and the prices reasonable. Well worth a return visit.

every time I am in the Lake District I visit this Chinese restaurant ! food is always fresh and hot, flavours are incredible

I Visited the above about 4 weeks ago, and whilst the food was Excellent, the Service was less so to say the Least.. We were asked todrink up at 8.45 as they were closing by 9.pm. I decided to give it he Benefit of the...

Two of visited Bamboo without booking which wasnt a problem. Usual Chinese restaurant choices but with lots of combination deals for 2,3,4 diners etc. In addition there was a very good Thai range which i opted for and enjoyed very much. Menu knowledge of the...

I ordered chicken curry and the portion i got was like a childrens portion. My mum ordered sweet and sour chicken cantonese style but it was like fried batter strips with a tiny shred of chicken in the middle which was so tough that she...

Was really busy on a Wednesday night - we should have booked - obviously popular - nice choice of Thai food and really great value and quantity for the price. Nice friendly staff.

We visit this restaurant at least once a month and it never fails to deliver. Both the staff and the food are wonderful. I cannot recommend it highly enough.

Service excellent and very attentive. We ordered the banquet for 4 and quite simply everything was fantastic. Slightly disappointed not to see dim sums on the menu. Really clean and welcoming. Sad I don't live nearer, as I can imagine thus being a regular haunt!!

Honestly, for me personally, it was the tastiest Chinese I've ever had. Food all fresh and well cooked, good portions and reasonably priced. Absolutely gutted we don't live anywhere near Cockermouth although probably good news for our waistlines! We ordered takeaway and were advised about...

Great food as always. Good service and friendly staff. Drop the face nappy signs plastered everywhere though. Covid is over

Had a takeaway twice from here during our weeks stay near Cockermouth. A bit pricey but worth it as quality of all food ordered was good. Would certainly recommend.

We had a two meal takeaway from Bamboo and it was delicious. The portions were great for the two of us and the price was reasonable. Would definitely order again or try eating in.

Such a delightful evening. The food was very tasty and good portions. The two young staff, Emmy? and a young waiter were very accommodating and friendly. Heads up to the management, hopefully these youngsters will get some recognition. We will definitely be returning in the...

Overall the food was delicious. The only thing that let the whole experience down was the attitude and behaviour of head waitress Rebecca. We felt rushed, she had bad manners was lazy and very unapproachable. The other members of staff were more helpful than her....

Expected a good evening based on the positive reviews I’ve read ,but evening was really poor and will not be returning .On entering the restaurant was told they were working to COVID rules and could only have table for 2 hours ? Lots of signage...

Great food, great service. Really enjoyed it. Was a little bit loud but think that could have been the large groups in at the same time as us. Other than that, really can’t fault it! Would def come back

Takeaway order from before even if there you still need to phone to place order owing to social distancing! Phone if busy keep trying as they are very busy. Average food but the sweet sour Cantonese chicken was decent. Not impressed with the egg fried...

We spent £40 for a family take away. Over priced, dry and bland food. The chicken curry tasted like pepper and grit, this cost £8 on its own! Didn't even come with rice, ridiculously overpriced. The only thing we had some enjoyment out of was...

For years we have eaten from Bamboo and it’s been great. Unfortunately our last take away was diabolical. Overpriced, dry, and bad tasting food. They vegetable spring rolls were empty, so thick and stodgy. Went in the bin. I really hope they turn things back...

Couldn’t get served. We have always used Bamboo but today we couldn’t get served as our phone wasn’t working so we went to order at the door. The girl was rude and said phone orders only, she then answered the phone and left us standing....

Apparently the business is the process of being sold... Avoid. Absolutely gross. Cheap, rubbery chicken and oily prawn crackers. One of the dishes we ordered was lemon chicken and whilst it was cooked, it was in a strange pink coloured sauce... not very appetising. None...

Great selection in choice of dishes and I can tell the chefs are extremely passionate about the food they produce - it was exquisite!

Rang up to place an order to pick it. Ordered a lot of dishes for 4 of us. The bill came to £75. The woman on the phone said bring cash as they don't take card. I handed over our money. £80 cash. The woman...

Bamboo does great Chinese food which can be eaten in the restaurant or as a takeaway. I have done both and have enjoyed a range of their dishes.

Very disappointed! Have eaten here many times & it’s been fine - not great but good enough to go back as we don’t have a lot of choice in a small market town. Yesterday’s takeaway was horrid: greasy, tasteless & lacking in meat in both...

Just had the soggiest version of crispy chilli beef I think has ever graced my palate. Seemed to be atleast 50 percent gristle and once you then find a half decent piece it tasted off. Would definitely not recommend.

First takeaway since they reopened after lockdown and superb as always! Proper set up for safe pick up and food as good as always has been, if not better! Glad to see they are back up and running have been missed 👍

Just had the best Asian meal I’ve had for many years excellent food and very professional service from the staff here I’d recommend this place for a friendly atmosphere We would like to personally thank Rebecca for your first class service, always friendly and pleasant

My colleague and I are working locally and we just enjoyed a great meal and service at Bamboo restaurant in Cockermouth Food was delicious. Service was efficient, friendly and fast. I highly recommend this place and Rebecca is especially worthy of mention and praise. Thank...

Food was really nice, especially the egg fried rice but unfortunately there was only enough to feed one person. One of the staff was rude towards one of the group who was an inexperienced beginner in working her card.

La comida era muy buena, aunque el servicio era deficiente, excepto por dos de los cuatro que esperaban en el personal, habría pensado que los otros dos estaban obligados a trabajar en contra de su propia voluntad. El arroz frito con huevo estaba delicioso. Lástima de algunos miembros del personal, de lo contrario sería un gran restaurante.

Brilliant food however extremely rude waitress’. Went as a table of six and received poor service making us feel unwelcome.

Good food - shocking service! Not happy to listen to a customers concerns. Rude waitress and owner, seem out of their depth. Disappointing in such a lovely town!

Ate in with friends and was delicious. Good dishes, good beers and service was good too. would return

had a lovely meal in the bamboo.very friendly staff couldnt do enough for you.the food was as good as you'll get anywhere.we would recommend the bamboo worth a visit

Thai green curry was very watery sauce with too few prawns, also much much spicier than green curries I have had elsewhere over the years.

First time here and we thoroughly enjoyed it. Food was delicious, service was fast and friendly.

We visited the restaurant on a recommendation and we weren't disappointed. Great choice. Restaurant was busy but we didnt wait long. Food was really good and plenty of it. Staff were friendly and helpful.

6 of us turned up for a 70th birthday.

Table for 4 pre booked. Was quite busy and the service could not be faulted. Drinks ordered first without delay, even an awkward request was read back to confirm. The food was excellent, served in good time, hot, tasty and plenty of it. Would recommend as Chinese and Thai offered on the menu. Good value, nice experience. Go there if you like this genre of food, you won’t be disappointed.

Me and my Husband had a takeaway and it was really nice, we came from Keswick because we had read such good reviews about it. My husband collected and said service was fast and friendly.

As usual the food was brilliant and couldnt fault it one bit.

Simply the best Chinese/Thai in cumbria, helpful staff and amazing food always to the same high quality, I Dont understand the comments regards Rebecca, she’s the most knowledgeable and charming waitress they have, always a smile on her face and she knows the menu inside out. Outstanding

Great gin selection, comfortable surroundings and fresh ingredients. The roast duck and plum sauce was incredible and my chicken satay wasn’t too shabby either.

Firstly this review is 100% genuine and just my opinion.

The food was freshly cooked and delicious. The staff were kind and polite. Nothing was too much trouble for them. Prawn crackers to die for! Give it a try. You won't be disappointed.

Been going 4 years for both sit in's and takeaways, Hot & Spicy shredded chicken and the salt & pepper chips are absolutely incredible, staff very attentive and friendly and place always very clean. You simply cannot go wrong here.

My favourite Chinese restaurant ever!! I love this place and the menu is amazing. I recommend the shredded salt and pepper chicken!!!

Extremely friendly staff and very attentive. Portions big and extremely tasty. Only negative was the chicken Skewers as there was not much chicken on them. Food otherwise amazing and excellent In Portion size and quality! Definitely recommend and the staff are an asset here!

Stoped here for a quick meal with my dad and hubby, were really happy with the meals and service! The young staff were great and the manager Rebecca was excellent and took care of us and helped my husband try a new food (he loved it), only problem was the food was massive portions, she offered to box it up for us too! Amazing experience altogether!

We just had the food today and found to be top notch, quality service and even better food. Will love to comeback if we aren’t travelling.

雰囲気も味も良いです。丁寧な調理で、炒め物のもやしが綺麗に根をとってあったので感心しました。メニューは豊富ですが、豚肉料理がありませんでした。イスラム系なのかも。テイクアウトもありました。電話で注文してできた頃に取りに行けば良いので簡単です。

En primer lugar, permítanme comenzar diciendo que la comida aquí era hermosa, que todo estaba cocinado según las preferencias de mi grupo y que todos disfrutaron la comida preparada para nosotros, felicitaciones al chef.

Tuvimos unos días en Cockermouth y fuimos a la China el sábado a las 5 pm, ya que abrió sus puertas. Nos dijeron que todas las mesas estaban reservadas para la noche, pero tenían una disponible que estaba en la parte de atrás cerca de los baños. La selección en el menú es realmente buena. Las comidas llegaron puntualmente. La cerveza por pinta no es mucho más que los precios de pub. Mi principal preocupación es que la comida principal es de aproximadamente 11 y luego te cobran 4 por el arroz frito. Nunca antes hemos pagado tanto por el arroz.

Muy buena comida china, el personal muy amable. Había aparecido para llevar el menú más temprano en el día, lo que me llevó a una joven de la que elegí nuestro pedido para que me dijera que me reconocía y esperaba que hubiera tenido un buen día. Un poco caro pero muy buena comida.

He estado en Bamboo muchas veces y disfruté mucho de la experiencia, sin embargo, anoche fue un asunto muy diferente. Al llegar nos sentamos junto a una encantadora camarera (Rebecca) que he visto muchas veces y siempre es genial con nosotros. Todo iba bien y yo y mi amiga charlamos, cuando la camarera (Laura) tomó las galletas de gambas como aperitivo. Me estaba dirigiendo a mi amigo en ese momento y la camarera me miró y dijo: "Al menos podrías decir gracias, tú". Me pareció muy grosero, ya que habíamos sido educados con las camareras durante toda la noche y seguimos siendo durante toda la noche. Más tarde, en la noche, la camarera (Laura) estaba limpiando una mesa junto a nosotros y luego se acercó a nuestra mesa, inclinándose y diciendo: "No aprecio tu hostilidad mientras estoy en el trabajo". ¡Todo porque ella pensó que yo estaba siendo grosero con ella! No solo la encontré condescendiente, ¡sino que me echaron de la comida! ¡Quien espera ser confrontado mientras se sienta a tomar su té! ? Rápidamente le pedimos a una camarera que nos pagara la cuenta y conseguimos la mayoría de nuestras comidas en caja para que pudiéramos irnos. Me sentí molesto por la situación, ya que siempre amamos el bambú y nos hubiera encantado quedarnos más tiempo, ¡a este ritmo solo volveré a tener la opción de comida para llevar! Dejé una propina de 5 libras a las camareras educadas que nos sirvieron ya que son muy trabajadoras y se esforzarán al máximo para asegurarse de que tenga todo lo que necesita. Espero que si volvemos para una comida esta nueva camarera ha recibido algún entrenamiento.

Tuvimos una comida familiar para celebrar un cumpleaños. Tenía el banquete conjunto para 5 (grupo de 7) con un cambio de plato principal. Había suficiente para llenarnos a todos. Una sugerencia que haría es que la sopa se sirva en un tazón más grande y proporcione tazones más pequeños para servir. había yegua que suficiente sopa para 7, pero tuvimos que pasar los tazones más grandes. El servicio era muy bueno y tuvimos una comida muy relajada. Siempre siento que las bebidas son demasiado caras en los restaurantes, pero eso es parte del margen de ganancia. BYO en noches más tranquilas durante la semana puede ser una opción.

Me and the mrs are up on holiday and we was impressed with this place. The young manager Rebecca was friendly and talked us through the menu so we could try new stuff cos we never eat Chinese much but the food was so nice. only bad thing was that there was a bit of a wait between our starters and main courses but we wernt ignored and the other young manager Ethan made sure we wer happy and had drinks while the food was coming out. Them two worked well organising the other staff and the service overall last the other night was really good. We will 100% come back if we come to Cockermouth again

I called in to order a takeaway for four, the strawberry blonde behind the counter, Rebecca, whose polite and friendly manner made me feel immediately welcome. She had an extensive knowledge of the menu and was more than happy to explain some of the dishes to me. The food was superb, hot and exactly as described. A reassuringly professional and competent approach to customer service. I very much look forward to booking a table there the next time I dine out.

My 2nd visit here this month. The food is always really tasty & most of the sfaff are lovely. But the ginger haired waitress is so rude!! She even came over to me to ask if she had offended me & she wasn't really bothered if she had. Her service skills really have put me off going back!

Surprised by the mixed reviews of Bamboo, it was some of the nicest Chinese food we have ever had....and we have had a lot! Good choice, tasted fresh and full of flavour.

As usual this place is perfect, the food has amazing flavour and the staff brilliant. We seem to use this place to mark every family occasion. It's local, tasty and consistent. What's not to love. The salt and pepper ribs are amazing, mango chicken outstanding - but dare I say it - try the salt and pepper chips!! Fab

The food at Bamboo is very nice. I really enjoyed the sizzling fillet steak which cooks at your table. The staff are really friendly and you can have a laugh with them. Our waitress seemed genuinely surprised and pleased with a 10% tip. Have been before and will be going again!

This had to be the most disappointing valentines meal. My husband took me for a romantic meal. The ginger haired waitress was rude to me but flirted openly with my husband. He was obviously very embarrased! He is 42 years of age. We have children her age!!! Sort yourselves Bamboo! You used to be a respectable business. Won’t be returning.

Now i’ve reviewed the restaurant but never the takeaway side.

A while since we’ve used Bamboo but I’m pleased we did. Lovely fresh food, good portion sizes and everything was tasty. We’ll definitely be using for our takeaway nights again from now on!

Plus points . Lovely welcome and modern decor , lovely

Went with my grandparents for dinner and have to say it was really good.

We were there last night 08/11/18 for our sons 18th birthday. There were 13 of us in total. We were shown to our table immediately and our drinks order was taken. They gave us the right amount of time to peruse the menu. There was plenty of choice and the food was very good and we all thourghly enjoyed the evening. I would have no hesitation in recommending this place

It was difficult to find the entrance. Once in the restaurant was clean. Food to a good standard. Service very fast. Would recommend it.

Ordered £87 of food for a special occasion. Was asked at the end if telephone order if I wanted prawn crackers I questioned if they'd be free with such a pricey order- NO she said, that's ILLEGAL!!!!!! Is it?????🤣 I'll be going elsewhere in future.

Al quedarnos con amigos cercanos, todos nos apetecía una comida china pero, sin conocer el área, ¡no pensé que encontraríamos algo tan bueno como esto! Nos saludaron con grandes sonrisas y el personal estaba dispuesto a asegurarnos de que entendíamos nuestras opciones. Tuvimos una gran comida, no apurada para desocupar nuestra mesa, y una buena botella de vino (a un precio razonable). Recomendaría este establecimiento.

We often dine at the bamboo. Could not fault the food. This visit however the new manageress Rebecca was very frosty. She obviously is very new as she didn’t have a clue what was going on.

No está mal, pero no tiene nada de especial, especialmente porque es el único restaurante chino de la ciudad. Las raciones son muy pequeñas y bastante medianas pero muy caras. El arroz fue probablemente la mejor parte de la comida, pero sin duda evita las sal y la pimienta. Solo son chips congelados de bog estándar con un poco de saborizante: ve al lado del bar Castle si quieres los más sabrosos. Me decepcionó mucho y no volveré a visitarlo, PERO el personal fue encantador.

Portion sizes where small, disappointed they didn’t have sweet and sour pork. (They did however have sweet and sour chicken.) Flavours where okay. Will try a different Chinese next time.

Entré en este restaurante en la parte de atrás de las críticas de TripAdvisor y no me decepcionó, opté por el satay de ternera, que en realidad era la mejor salsa satay que he probado en mi vida, comí arroz frito con huevo que de nuevo estaba perfectamente preparado, el personal fue muy amable y educado y recomiendo encarecidamente este restaurante. PD También tienen un menú para llevar.

We didn’t have reservation but the manager/owner very kindly fitted us in between sittings. Food was amazing, probably some of the best Chinese food I have had with full flavours and generous portions at reasonable prices.

Visited on a Saturday evening, we hadn't booked but we were still accommodated. Over the next 2 hours having ordered the celebration meal for 2, we had some of the most amazing food. All the time the staff were very attentive but not over crowding.

Came here while staying in Cockermouth, we hadn't booked but they very kindly fit us in. Service was fantastic and food was gorgeous and very reasonably priced. Highly recommended.

Friday night treat meal out at local favourite chinese. Experience ruined by the shock of the bill and how much prices had gone up. Frequent this restaurant on a regular basis (last time in June this year) and we always have virtually the same every time we go. Bill ususally comes to around £43-£45 but this time is was just under £56 for virtually the same as what we had in June. We now consider this very overpriced and will be going less often from now on. Very unhappy local customer.

Arrived here just before 6pm, table booked for 6.

Have had bit takeaway and sit down meals quite a few times. Everytime the food is fab & service really good!