Golden Hills Chinese Restaurant in Allerdale

When we visit keswick we always come here, for a take away, normally fantastic, NOT SO THIS TIME..starters king prawns spring rolls won tons good, chow mein special and chicken Awful the chicken was strange and big pieces of white horrible soft meat, just felt a bit sloppy..not the normal tasty chinese wew loved shame..

Had takeaway was very good food

Rude staff. There’s a really impolite old man in the entry. It seems like he doesn’t want you to come and hopes you can leave.

My kids enjoyed the takeaway food except for the crispy seaweed which was too sweet.

The service was excellent, the food was even better. My gluten free food was absolutely amazing the best Chinese I've had in a long time.

Food: 2.5-star, service: 1-star Our specification of "no mushrooms" was ignored. Sevice is poor. We had to ask other waiters, sometimes multiple times to get anything, including water. Both soups we ordered were terrible. We had 1 spoon of one of the soups and left it. The noodles we got were completely bland. 2 other items we ordered were quite good.

Real misery. Went in to order takeaway. The bloke at the bar said 2 and a half hour wait on a Sunday evening. He spoke as though I was a major inconvenience entering his establishment. There weren't even that many people in the restaurant. Oh well

Came here for the friendly lgbtq+ restaurant, I went to the mens toilet and changed into ladies outfit (a bit like mrs doubtfire) had a great meal, licked the plate clean. I’m vegan and the plate of fresh air was excellent.

Friendly staff who accurately predicted time food would be ready for collection. Tasty and well prepared and packaged carefully.

Very delicious food, one of the best Chinese we’ve had. Friendly staff

One of the worst Chinese meals I've ever tasted. Myself and my wife, ordered a takeaway while on holiday in the area- Beef chow mein. Sweet soup chicken. Egg fried rice and portion of chips. Very disappointing as it ruined our night. The food tasted reheat up and very bland tasting, dried out chips also very small portion size, if you actually ate the meal.

I really struggle to see why people feel the need to write damning reviews of Golden Hills, I have been a customer for many years and honestly have never had a bad meal

Circumstances resulted in a late takeaway order on a very busy Friday. Depite busy time staff were friendly & polite. Food was fantastic 😋

Tasty food and good service. Very busy during Keswick Convention so order early!

Food is excellent and service is fssy

Can’t comment on the food as we were unable to get a table this evening as it was a busy Saturday night … but… leaving a review here in the hope that the owner will read it and address the poor service we received when we popped in. The person behind the bar, though busy could have taken the time to just be pleasant and friendly rather than tersely inform us that it was a hour wait. It’s the small stuff - the pleasantries that were sadly lacking. We’ll be back in Keswick but we won’t be going here.

Have been several times before but was disappointed this time. The food was tasty but poor service. One starter came out way earlier than the other and we had to wait ages for the main course. We normally enjoy a coffee after our meal but we didn't want to have to wait again and we felt a bit rushed out as others were waiting for a table. We're unlikely to visit again.

Ordered a takeaway to collect at 7.30pm. It was ready as we got there. Their king prawn curry was lovely. Good amount of King prawns. Boiled rice was good, but the chips were overcooked and tasted chewy, like they'd been ready for while and been sitting under a warmer. The chips let the meal down. Otherwise, as a takeaway, it would have been a good meal.

Always head here for a great Chinese meal. Attentive service and a lovely range of very tasty dishes.

Take away - some work is needed on food , below is a chicken spring roll, truly awful & inedible 😖 lamb starter not much better although the chicken sweet & sour was mildly better

Not amazing, its rarely open for eat in meals meaning the take out has a 45 mins to 1 hour wait as so many who would have eaten in couldn't, and the room is dark and unwelcoming. We both had a chicken and Beef Curry, with rice and chips, they tasted nice enough but you could almost mistake it for a vegetarian meal as there was virtually no meat in either of them, it was just filled with mushrooms, onions and carrots, which to my knowledge is NOT a Chinese dish and the chips are thin dried up fries, not chips. Overall if this is the best rated Chinese that Keswick has to offer I won't bother in the future. On a plus point though, the lady serving was very pleasant and apologetic for the long wait.

Best restaurant in Keswick. Staff are always lovely. The food is great and the prices are incredibly reasonable. Loads of vegan and vegetarian options.

Always have a takeaway when our son is home from work in the army , pre ordered on Tuesday for Thursday pick up . Great service and fantastic food , we ate everything. £33.00 was very good value. Well done all and thank you for a great family meal x until next time xx

Brilliant food, well worth a visit

Went to this place on the weekend as I was visiting a friend in the area as soon as i got there I noticed how hygiene wasn’t there top priority as tables was sticky and forks was filthy as I placed my order I noticed that there was a dog roaming around the restaurant but as a dog lover myself I didn’t think much of it but as the food arrived I noticed in my chicken and sweet corn soup there was a dog hair floating that matched the color of the dog so I called over the waiter who was very Rude!! And he brought over who i think was the manager I asked for a refund! He refused as he said the hair was not from the dog but was mine but I’m bald ! So i laughed thinking he was making a joke but he wasn’t he refused to give me a refund and then told me to never come back. this place is aporling to say the least !! Needs closed down

Hi went here on Sunday evening, got recommended by a friend of a friend so we had good expections, however I ordered the honey chilli chicken as I would normally get in any other Chinese restaurant my friend had gotten the chicken chow main/ dog chow it came and the chicken looked like boiled rubber had no taste what’s so ever however we did not eat the food as it was practically un edible so we went to the bar/desk and asked for a refund the guy who I think is the manager would not give us a refund as he claims that we should have told him straight away even tho we left as soon as the food came out in its terrible state so we more or less did tell him straight away he claims the only thing that he could do was take the drinks off from the bill however we had ordered 2 glasses of Diet Coke each and there was 4 of us so I don’t understand how that makes up 5 pounds he was very rude to my friend who was bare in mind in a bad state of health and had told us to leave and not return well I have some news for you we won’t be returning this place needs shut down or needs industrial cleaned as it was absolutely a mess the plates had hair/fur on it and the table was sticky the drink glasses was finger print smudged and the knife and fork they gave us had food on it and my friends soup had a dog hair in it the same colour as the dog that was roaming the restaurant and then the animal proceeded to enter the kitchen and I myself am allergic to dogs if there was a such as thing as a minus star I’d give this place a -10 star absolutely disgusting and disgraceful this is an embarrassment for the Lake District why have so much beauty and then a let down of a resturant don’t come here when in Keswick please for your own sake go somewhere that doesn’t smell like a animal shelter and the price of the so called food was absolutely horrendous.

We ate at Golden Hills on Sunday evening and had duck with green pepper and black bean sauce, king prawns with green pepper and black bean sauce, egg fried rice and noodles with bean sprouts) The service was excellent, food hot and delicious, there is nothing I can fault. The restaurant was full when we arrived, but that is not surprising because it is very popular with tourists and people who live in Keswick. We were given a seat until there was a free table and were able to have a drink and look at the menu while we waited. Not sure what on earth the previous comment is about a dog in the restaurant because there certainly wasn’t one there. A very clean and friendly place that serves excellent food

Worst Chinese takeaway I've had by a long shot. Chicken was slimey and taste boiled. Noodles had no flavour and even Prawn crackers where not great.

The food was good as most Chinese restaurants are. However the price was almost double what I'm used to paying various others restaurants for the same meals. On that basis I will not be going back to this restaurant and will take more time looking for value for money restaurants in which you are happy to spend for same standard ( not hard to find).

Nice atmosphere and good service, made to feel very welcome! Has to be the tastiest Chinese meal I've ever had! Delighted they served Guinness! Wish we lived closer!

The food was absolutely fresh, hot and delicious. I will recommend this restaurant to anyone. Attentive service and reasonable prices.

Best Chinese food I've ever had. I could not recommend more. Please try it, you shall not be dissappointed.

I really enjoyed it here. The service was brilliant, the food was gorgeous. I highly recommend eating here.

Delicious as always. Highly recommend Golden Hills.

Called in to collect takeaway food. Both dishes were similar tasting, gloopy sauce and so horribly sweet. Not a pleasant experience at all.

Outstanding- big man sized portions, great food!

Popped in for a takeaway without ringing ahead, staff really welcoming and had a drink whilst waiting. Food was excellent, everyone enjoyed what they’d ordered and no leftovers! Thanks so much and see you next time we come to Keswick!

Managed to get a table on the weekend we stayed in Keswick and were pleased we did. It is a busy place, both the restaurant and the takeaway section. That says everything! Great menu selection to choose from, and the food matched our expectations. Superb.

Fantastic Chinese takeaway. You need to order early as it is very busy, but it was definitely worth the 2 hour wait. Best Chinese we’ve had. Ordered for 10 people and all hot and delicious. Friendly staff.

It just wasn’t good at all. After literally hearing customers walk out saying it’s worth every penny I was excited to say the least. But then I got my food 19£ for quarter duck and sweet chilli beef. The duck was just warm at best and burnt rather than crispy the pancakes and hoisin were the best bit about the meal the beef was hot but there was little beef and what was there was just bad I won’t go again but glad I tried

We've been here a few times for meals, and we've always enjoyed everything we've eaten!

Read the reviews before you go all true I didn't lol

Had another great takeaway experience here again, food excellent and polished off by my family. Need to order as early as possible to avoid a bit of a wait as always seems busy. Will continue to use when staying near Keswick.

Fab-u-lous. Great food, best Chinese for a long time. Will definitely return next time we are in Keswick

The main meals ordered by our group were very nice, as were the starters. The chips were more like French fries and were poor quality. Having to wait over 2hrs for a collection order was ridiculous though.

As in keswick for a few days we always eat here one night as it is totally excellent food and great hospitality, this time we had my elderly mother with us that struggles with her mobility they where very accommodating with her , ps food 100% perfect

Never experienced such poor customer service!! It was very busy, but we were happy to wait the half an hour for a table and sit with a drink. However, the man behind the counter that greeted us was so unbelievably rude that we just decided to leave. We went over the road to the Indian instead which I highly recommend!

Terrible service and even worse food.

Had a lovely meal this evening Will definitely be back Next time we visit Keswick J&A Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Had a great meal here whist on holiday in Keswick and would highly recommend! Lovely food!

Lovely food and great service from a very nice lady. We had tofu with oyster sauce and Mongolian lamb. Fried rice and noodles. It was delicious. Fresh and tasty. We are only visiting Keswick for a few days but will definitely make a beeline for Golden Hills Chinese Restaurant in future visits.

Small but very good food. It is also a takeaway. We had salt and pepper chicken and beef curry really good.

food was delicious and the worker I interacted with was super nice both on the phone and in person.

Visited twice for a takeaway, cannot praise food, staff and value enough. On each visit staff so pleasant and food delicious, unusual main dishes include rice or chips so make cost so reasonable. If in Keswick would recommend going there, on the weekend I presume you would need to book as always busy. Will be back, well done, food best Chinese we have had.

We phoned today to place a collection order. They told us the pick up time was a wait of one hour which was fine with us. We then told the person on the phone we would like a sweet and sour pork..we asked if this was the strips or balls. He said it was balls, and we said we didn’t want that then, can we have a chicken curry instead. He then rudely huffed/sighed down the phone, and acted like it was the biggest inconvenience for us asking a very simple question. State this on your menu so its not so unclear. Very rude. We told him to sod his food then, we will go elsewhere. It may be time for the owner to review who answers their phones. Unless it is the owner…then god help you.

Overall food was good. The mushroom fried rice was enormous. The staff were friendly and efficient. The only down side is the price of the food is very expensive.

Excellent takeaway and bang on time when it was collected.

Back again 2 years later and same old story. Just online order from silk Road instead, food is ready in 20 minutes for collection Never got an opportunity to try the food. Stared to call at 17:30 for take-away. We were unable to get through so we drove there and the wire was out the door which is great for business at these times. But we were told that take away for would not be ready for 2 hours. It was a little disappointing.

Went for a takeaway, we aren't local and had seen the restaurant had good reviews, we ordered a takeaway of Singapore vermicelli n prawn toast, the guy taking the orders was so friendly, even let us sit inside with our springer, the food was delicious, one of the best vermicellis we've had, the prawn toast was nice too.

Best Chinese I have probably ever had

Pretty good standard regional Chinese. Overload of sweetened dishes but no surprises there. Excellent ribs and crispy duck pancakes. Was disappointed that the Szechuan dishes had no Szechuan pepper in them but I think that was my fault for the expectation!

Great food but I don't appreciate the lack of flexibility regarding when it is dine in allowed.

Probablys one of the worst chineses i’ve ever had, chicken was pale and like jelly and noodles looked like they were out a 59p ramen packet. Only plus was the curry sauce which had a bit of spice and could mask the flavour that was on the noodles. Won’t be back. Also don’t do salt and chilli chips which is a let down

Not our first takeaway from Golden Hills and as ever it was delicious. Would highly recommend! Can be tricky to get through on the phone to order so we usually nip in and place our order and pop to a pub for a drink whilst it's being prepared. We will be back!

Had a fabulous authentic Chinese meal on a Friday night. Only open for dining in at the weekend unfortunately but does takeaway during the week. Great friendly service and nice atmosphere. Food was unbelievablely good for a small locally owned and run family restaurant.

Just finished our takeaway from here, superb, best we've had so far in Keswick, biggest prawns I've had anywhere in northern England, my wife and daughter would happily have another tomorrow night and maybe we will, thank you so much

Ordered a takeaway for 2. Good sized portions. Efficient service. Satay chicken and lamb in black bean sauce a little too bland for our taste. Prawn toast and veg spring rolls lacked flavour.

Excellent chinese food. Been wanting to try this place for years and finally got to enjoy it tonight. We shared special chow mein, chicken curry, fried rice and chips. Everything was cooked perfectly and it was extremely tasty. I would not hesitate to go back. Nice friendly service too from the gents. Keep up the good work guys!

Vegetables tastless and washed-out, chicken is that slimy stuff you get in a plastic bag with yellow colured water from the wholesalers and noodles were really fine like glass noodles and just stuck together. Service was fine and wait not too long....but why would you go, unless the battered meat is better

The food was ok but the chicken was over cooked

+ generous portions + the chicken in the chicken in green pepper and black bean sauce was soft, tender and juicy + the chicken fried rice was flavourful - the staff was not welcoming; infact all staff members seemed cold and very transactional - the schezwan prawns had a chilli sign beside it on the menu indicating it would be spicy, but the prawns tasted sweet instead - asked for a blackcurrant cordial with soda but was served with water instead - the Diet Coke was flat

Excellent service and on time takeaway.one of the nicest Chinese takeaways we have had in a long time , even though it always seems busy the staff are pleasant and helpful

That has got to be the worst Chinese takeaway I have had in my life

My favourite restaurant from my holiday to Keswick. The food was excellent and would definitely visit again. I recommend that you get there as the doors open as the place was full almost instantly. Great service, would recommend to friends visiting the area.

Fantastic Chinese restaurant. Hello Stephen and the scouscers. Had another great time there. Tiptop food and drinks. Many thanks will zero in on you next time we are in the north lakes. ONLY place to eat if you fancy a chinese.

Excellent. Really fresh and tasty takeaway, no claggy after taste like you sometimes get, definitely recommend

Came here last night quite late at 9:30 as many other places had stopped serving food. Friendly service and delicious food. Would definitely come back. The crispy duck was lovely and the Mongolian lamb!

Golden Hills is situated right in the middle of town. They don’t take bookings you have to turn up and take your chances on a first come basis, but its worth it to wait. We had mixed specialties which to be honest were a little...

Excellent take away and very friendly lady taking our order highly recommend

What a diamond in the rough area of dining in Keswick; this place is. Food is Tasty and well presented. I allus fancied a visit to Mongolia via the Trans Siberian train. I guess I shall now have to settle for delicious Mongolian Lamb at...

Just not very good. Nice people and atmosphere is fine but the foods just a bit tasteless. Made my mate sick.

Been here a few times and it doesn’t fail to disappoint. The staff are friendly and make you feel looked after. Food is amazing, much different to your Chinese takeaway. We came on bank holiday weekend which was incredibly busy. We had to wait 15...

Honestly, worst experience to ever go to this restaurant. Food was below average and the staff was racist and ridiculous. He is pure racist and i would never recommend anyone to go for anything, not even for water.

Absolutely tasteless food and the staff is so rude that you can’t even imagine. Even if you ask them for something which is not according to their convenience they will start abusing you. The lady came to give us the bill and when asked about why were we charged for adding extra chillis she started shouting and showing us attitude. And then the staff asked us to stop shouting when we were just talking. Be ready to be judged and verbally abused by them!

Be ready to obey the staff! They will charge you for anything you ask, such as extra salt, pepper, chilli, etc. And if you question it, the staff is going to physically assault you. Probably they are racist, so you might be a victim if you are not a local.

Don’t bother going here.we had a full day of activities planned so thought we would have an early night with a takeaway. Despite the opening hours saying open until 10pm we went to order at 8.15pm to be told it was closing and had no...

Excellent food and service happy days😁

Closed on Monday when we planned to visit for a sit down meal. Takeaway was available. E hope to visit next time we are in Keswick Heard that it was very good.

If your looking for a friendly Chinese run by local people, serving great food then this is the place for you It’s a restaurant and not a takeaway, so ignore some of the previous reviews, you may need to wait 5-10 mins for a table...

The food and customer service was abysmal to say the least. The food was taste less and dry and when called to tell them about our bad experience with they food they were rude and unreasonable. Wouldn't recommend.

We decided on a takeaway meal for 2. I checked the opening time for Sunday, 1730. I went along at 1800 and when I went to order was told it would be 2030 at the earliest, so I left. The restaurant does takeaway, but it...

Thank you so much! Amazing food, perfect service, and staff were super friendly! We will be back!! We had chicken curry, crispy ok sauce and all the sides. All perfect.

Firstly this is not a review about food . It’s about the service and expectations. We went in to order a takeaway at 5.50pm on Saturday 4/3/2023, to be told we would have a wait of 2.5 hours !! Yes for a takeaway in a...

It’s closed on Monday 6 PM, 20Feb2023. An old lady told me she is awaiting since half and hour. There is no notice for closure.

One of our favourite places to eat in Keswick each time we come. Always look forward to coming back for more. Caters well for us as Vegan too 😋

We visited on Sunday and the restaurant was busy. Although there were 4 of us we were unable to book as they only accept bookings for 5 or more. We came early at 18:30 and we’re told there was a 30 minute wait ( which...

The best Chinese food I've had for a long time. I couldn't fault anything.

Really great food, the sweet and sour prawns were worth a six hour drive from London Not the smiliest of staff but could not fault the food or THE BILL !!!

Disappointed!! Frozen cheapest of cheap scabby chips used. Won't be back!!

Food was odd. I think the word slippery applies. Just odd. And the soupezs overdone with MSD