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4.8

Based on 1.816 opinions finded in 2 websites

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Nº 65 in 876 in Southampton

Nº 5 of 32 Italian in Southampton

CUSTOMERS TALK ABOUT DISHES WITH..tapascheeseprawnsbeautifulchillichickenpotatoesroastmustporkmeatballssquidpizzacookedmeat

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No point saying anything negative just fantastic roast and service and decor.

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stewart harder . 2024-11-18

MORE AT Google

It was our first visit to this restaurant, but certainly not the last when we are next in Southampton. The food was delicious, the service was very nice, helpful, the food was served very quickly. The decor of the restaurant was wonderful, the atmosphere. We felt sensational in every respect. It's been a long time since we were in such a nice, tasty and cozy restaurant.

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Dominika Krysztofiak . 2024-11-16

MORE AT Google

Had the most wonderful birthday dinner here! The food and drinks were spectacular (especially the cocktails) and the service was excellent. Would recommend to anyone!!

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Catriona Buchanan . 2024-11-12

MORE AT Google

First time we'd been and it was a Sunday. We were greeted by all staff as we arrived, with great smiles. We were quickly shown to our table and the atmosphere was great, cosy and warm place with great character. We skipped starters and went straight for the mixed roast, and it was absolutely amazing!! Lots of it, perfectly cooked, beautifully presented and all sauces supplied. This was the best roast we've had in Southampton and we can't wait to try their weekday menu soon.

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David Bradley . 2024-11-07

MORE AT Google

Food is really good and the staff is on point. Place is beautiful with a romantic atmosphere. The only downside would be that, for the rations they serve, it is a bit expensive, other than that is great

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ismaelbusto . 2024-11-05

MORE AT Google

Great tapas, friendly service, need to book at weekends. The prawns are a must

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Nick Cvetkovic . 2024-11-02

MORE AT Google

Amazing first time dinner and perfect service by Mat (the GM). Scallops were really good and nice cocktails. Cheesehoard needs a bit of rework - a bit dry, needs relish, crackers were a bit stale and grapes were a bit brown and squishy. However it was good for the value. Deffo coming back 👍

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Rambo . 2024-11-02

MORE AT Google

Ok its 4yrs since i was last here and the food remains excellent it just Disadvantaged by the parking arrangement, ie parking watch you know the company £60 pound fines etc etc Totally unnecessary in my opinion and just makes the evening difficult. My only other gripe would be how they serve the food ie as it gets cooked so as in our case say 3 of us were on our second dish before one of us got their first again it doesn't really work and makes it awkward and is not good manners is it! Staff are excellent though and the general ambience is good. My advise Bacaro would be find a better spot :-)

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JohnmDavies . 2024-10-31

MORE AT TripAdvisor

Loved the food. Loved the staff. This meal made me so happy.

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Danielle Vista . 2024-10-31

MORE AT Google

Tasty tapas style dishes in great location. Top notch!

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john green . 2024-10-25

MORE AT Google

Brilliant other than being sung happy birthday. Nice thought but mega cringe.

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Nick Clarke . 2024-10-21

MORE AT Google

Wonderful place to have Italian meals

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Emmy Red . 2024-10-16

MORE AT Google

Absolutely delicious food, cozy atmosphere and lovely staff

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Marina Denisova . 2024-10-12

MORE AT Google

Lovely place and great tapas-style food! Arancini’s are delicious.

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Fedor Denisov . 2024-10-12

MORE AT Google

We are regulars. The food is always excellent, the service good and the environment is attractive. One irritation last night was to be told that the kitchen would close for hot food at 8.45. Strange!

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379Mel . 2024-10-04

MORE AT TripAdvisor

We visited what was our favourite place for dinner on Saturday 28th September. Unfortunately it left us disappointed. This visit was definitely not an experience but felt like everything was dumped on our table to get us out of the way. Scallops are usually amazing this time they were just mushy with no flavour. Arancini were over cooked and again very mushy inside. Beef croquettes tasted great but were burnt on the outside. Overall £380 later and one compliment to give cocktails were unreal. Very upsetting since we were celebrating a birthday but larger parties seem to take priority. Will not be rushing back

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irina . 2024-09-29

MORE AT TripAdvisor

£6 a scallop, £6 a small cup of fries, you can get better for your money, but oh my word, the food is super tasty, excellent customer service, a fantastic atmosphere, diverse clientele. We had dinner 8:45 pm, the place was vibrant. Really good vibe.

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Merlotcats . 2024-09-28

MORE AT TripAdvisor

I chose this restaurant because of the good reviews and I am shocked that a place with such a good review has such poor and expensive food, the portions are so small and of poor quality that after eating the main course I didn't even feel that I had eaten something, shame on me I will never come there again

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Tomyrys . 2024-09-23

MORE AT Google

A real gem of a place. Superb food and atmosphere. Staff were also really helpful

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Chris Richards . 2024-09-23

MORE AT Google

First off- this was not a bad experience. The staff were great, the restaurant is beautiful and the food was pretty good. It was just hugely over priced for what it was. The pork was £15 per portion and it was literally four tiny slices of pork fillet. The sides were over priced too, at £8. Unfortunately the whole meal, although tasty, wasn’t hot either. Overall, nice flavours, just too pricey for what it is!

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Jakob T . 2024-09-19

MORE AT TripAdvisor

Lovely food and staff. Ran out of gluten free Yorkshire puddings but the staff made a special effort and made me two! It was very much appreciated as I know dietary requirements can be a pain in the arse. Been here twice, would definitely recommend.

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Grace Drodge . 2024-09-15

MORE AT Google

Love this restaurant bar in Ocean Village. I spent time catching up with ex work colleagues and it was just the right place to chill and soak up the relaxing vibe. Sharing plates are it main offer however we had the burgers and saltimbocca mains both good choices

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Donna Beckford . 2024-09-08

MORE AT Google

Bacaro was on my list for a long time! In the middle of August we managed to go for a Sunday lunch ant it was really enjoyable! We had the beef, the lamb and the fish, everything was cooked very nicely. Very good service. We’ll be back 😃

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Gloria Stark . 2024-09-08

MORE AT Google

Gorgeous restaurant for dates/ celebrations. The deodorant/ pads on offer in the ladies toilets was such a kind touch. Definitely recommend for valentines!

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A H . 2024-09-04

MORE AT Google

Such a lovely place and the food is always incredible. Unbeatable for a Sunday lunch.

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Hannah Wyatt . 2024-09-02

MORE AT Google

Best Sunday roast . Very friendly and great atmosphere 👌

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lucly nn . 2024-08-26

MORE AT Google

I ate here a week ago, and had a fantastic service experience. The meal I chose was too spicy for me, so the staff got me to pick another option on the menu to replace it and took it off the bill entirely. Also the brownie was absolutely delicious! I would totally recommend this place to anyone looking for yummy Italian with good vegan options.

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Tessa Jacobsen-Grocott . 2024-08-25

MORE AT Google

Second time here, great experience. Little bit snug & quite close to a large group of loud patrons which isnt always the best - but thats no fault of the warm & welcoming staff who are attentive and helpful

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Lauren McInerney . 2024-08-24

MORE AT Google

Family of 5 came for Sunday lunch. It’s probably the best roast dinner to be found around here. We had all the meats, they were all cooked perfectly & the accompaniments were very generous & delicious. We sat outside, the whole place appears super clean, the atmosphere is lovely & the staff were great & the manager friendly. I recommend coming here. Thank you to all the staff.

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Beshlie Farmer . 2024-07-28

MORE AT Google

Really good food, a bit expensive though. Pork fillets very good.Arancini one of the best. Sorbet very good

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A.A K.K . 2024-07-18

MORE AT Google

Lovely place, really nice atmosphere and staff helpful and informative, oh yes and the food was pretty damn good too. Whats not to like.

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P & S Cramphorn . 2024-06-25

MORE AT Google

Excellent Sunday lunch, absolutely love the idea of vegetable sharing boards , food is good quality, nicely cooked. All the Staff are very helpful and friendly.

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Nick Thurston . 2024-06-21

MORE AT Google

What can I say WOW the food was to die for. Will definitely be coming back, our favourite restaurant in Southampton. Spent more than need as I wanted to try everything.

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Andrew Irvine . 2024-06-15

MORE AT Google

Best Sunday roast ever, and the roast lamb is a must have. Very popular and books up quickly, so make sure you prebook. Fantastic cocktails and excellent service.

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Laura . 2024-06-11

MORE AT Google

Decent food, nice location a bit too noisy

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Antonio De Stefano . 2024-06-06

MORE AT Google

A lively atmosphere. Great food & wide selection

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Mary . 2024-05-30

MORE AT Google

The food was really good. What captures you when you enter the restaurant is the cozy atmosphere of the place. The wine was great, the music was great and the service was brilliant. A big thank you to Leah, Matt five star service.

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Bettina K . 2024-05-04

MORE AT Google

Great food and staff, very nice

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kevin conde . 2024-04-08

MORE AT Google

"Had a fantastic experience at Hotel Kai Lai. The room was beautifully decorated and comfortable, and the amenities were top-notch. The staff was extremely helpful and went out of their way to make sure our stay was enjoyable. Will definitely be back." "Outstanding hotel with excellent service. The staff at Hotel Kai Lai were attentive and professional, and the room was perfect for our needs. The location was convenient for all our activities. Would highly recommend this hotel to anyone visiting the area." I hope these English word reviews help give you a better understanding of the quality and experience at Hotel Kai Lai. Let me know if you need any more information!

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Haroon Khan . 2024-04-01

MORE AT Google

Hands down the best carvery place in Southampton

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Isabella Villalobos Rodriguez . 2024-04-01

MORE AT Google

We celebrated a wedding reception here yesterday and what an amazing experience. Staff were incredible especially with helping me charge my camera batteries! What an amazing place and the food was outstanding! Everything was just perfect for the newlyweds! It was amazing!

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Samantha Baillie . 2024-03-31

MORE AT Google

We decided to try this place out for our biweekly date night. The atmosphere was warm and lively and the service was fantastic. We were a bit disappointed by the size of some of the plates of food. Especially the small plates section. We thought it was incredibly overpriced for what you got. We had calamari, bread, meatballs and a pasta dish. The calamari and bread was delicious. We weren't overly impressed by the size, price or taste of the meatballs or pasta. We definitely won't be coming again because of this. However, the staff were a real pleasure

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H R . 2024-03-26

MORE AT Google

The best Italian restaurant in Southampton. Delicious food, friendly people l! Worth visiting!

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Sylvia W. . 2024-03-19

MORE AT Google

First time visitor today for the Sunday roast. It did not disappoint. Had the trio of meats really good quality, well cooked and large portions. Veg was excellent only thing roast potatoes were very very small and there were only 6 however, still a great Sunday roast.

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J B . 2024-03-17

MORE AT Google

Spent my 60th birthday there for roast dinner the best roast dinner and atmosphere and service was amazing thank you.

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Stephen Deards . 2024-03-13

MORE AT Google

Excellent place for a Sunday Roast - booking is essential though.

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LE HJ . 2024-03-10

MORE AT Google

Booked in for Sunday lunch and was a first time visit for me. Lovely building inside, staff very friendly, attentive and helpful. I had the roast Lamb and it was delicious and all the trimmings were also spot on. Definitely one of the best places for a Sunday Roast in Southampton but you will need to book.

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Rich Prosser . 2024-03-04

MORE AT Google

Delicious food, every item we ordered was perfect. Cocktail hour was a surprising bonus. Good quality cocktails, with plenty of alcohol. Service was really good and friendly.

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Dominic Lawrence . 2024-03-01

MORE AT Google

Does not disappoint. Two for one cocktails 17-18, and some amazing cocktails! Aranacini and croquettes were woof delicious. High has to be the veg gnocchi and ravioli. Dessert is a must

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Mikey A . 2024-03-01

MORE AT Google

The food is good and the place is amazing

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H A . 2024-02-22

MORE AT Google

Sunday lunch with sharing roast - absolutely delicious! We left only some of the mustard so that shows how good it was. The food presentation was excellent too - see the photo!

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John Carter . 2024-02-18

MORE AT Google

Great food, the Sunday roast was good and plenty of it. The staff were friendly.

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Kerilis Soryal . 2024-02-11

MORE AT Google

We thoroughly enjoyed our relaxed evening. The ambience is very pleasant, though there was a fairly loud party in the bar, that is atmosphere isn't it? We could talk fine. The food is well executed and tasty. It's nice to be able to try a good variety of dishes, we had 6 plates between 2 which was more than enough.

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Iain Smallwood . 2024-01-28

MORE AT Google

Lovely grub in good portions for tapas.

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Dave Maycock . 2024-01-28

MORE AT Google

Lovely lunch with friends. The menu is varied and plenty of GF and vegan options. The waitress we had was so very efficient and polite. Great experience.

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Claudia T . 2024-01-20

MORE AT Google

Great food and service. Food comes as and when it's ready. Great for sharing. Drink we're great. Friendly staff. I booked a table in the bar, upon arrival requested to move to the main restaurant which they accommodated without any fuss. Would recommend and definitely will be coming back.

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Shumz . 2024-01-14

MORE AT Google

First time to Bacaro after a few attempts at booking as it is very popular. I can however see why after a great meal here, all the food was great and the service was extremely attentive. Cocktails were excellent and was a perfect meal to finish off the working year. Highly recommend and we look forward to returning!

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Chris O . 2023-12-24

MORE AT Google

Excellent food, service and atmosphere. I've been here many times and it's always a wonderful experience. It's my favourite restaurant. Highly recommend to everyone.

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Bethany McDermott . 2023-12-21

MORE AT Google

The food was great. We had to wait a bit between main and dessert dishes but to be fair, we were a large table

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Sarah Tizzard . 2023-12-09

MORE AT Google

Such a lovely venue, Sunday roast was excellent. Staff were very friendly and atmosphere was lively

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Gunner Grinch . 2023-12-02

MORE AT Google

Birthday dinner with friends. First visit. Food was so good, no negative comments from any one of us. Parmesan chips were loved all round. Friendly staff.

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Gill Watson . 2023-11-27

MORE AT Google

One of the best Sunday roasts I've had in a very long time. Meat all perfectly cooked (and generously portioned) and a lovely selection of accompaniments. The gravy should win an award. Very attentive and friendly staff and a lovely ambience. I'll be back!

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Andrew Mackie . 2023-11-26

MORE AT Google

Highly Highly recommended it! 🥰

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mondon mo . 2023-11-25

MORE AT Google

First visit this evening. Excellent, courteous staff who looked after us incredibly well. Food was excellent. Loved the vibe to. Have been told Sunday roasts are 1st Class to so will be back very soon.

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Simon Sothcott . 2023-11-24

MORE AT Google

Been here a couple of times now. The food is always amazing and the restaurant has a lovely atmosphere. Great place for bottomless brunch too!

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Sarah Blowers . 2023-11-10

MORE AT Google

Amazinf roast dinner! Great quality and portion for price 👏

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Minesh Mistry . 2023-11-03

MORE AT Google

Had a great time here, the staff are very nice and the food is amazing. My partner and I go here often as they regularly updated their menus and most of their foods can be made vegan. Would definitely recommend

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karla . 2023-11-02

MORE AT Google

Food was fab, great place for a special meal. Crab pasta was bland but everything else was amazing defo recommend

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Yamina . 2023-11-02

MORE AT Google

1st time here for a roast and won't be our last. Ambience, service and food all amazing. Would highly recommend 😁😋

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DONNA COPE . 2023-10-29

MORE AT Google

I booked this place for my birthday and I can say it is definitely one of the best restaurants in Southampton. Food being the most important, I found they have a variety you don't find in other restaurants. It is a small plates menu so don't expect a huge plate of pasta but quality and taste was very good (especially the arancini balls and sirloin steak). Our waiter was very attentive and the atmosphere of the place was great. Very pleased with their wine too. I would totally recommend.

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Kostas . 2023-10-17

MORE AT Google

Food was really good and tasty. And cocktails also delicious

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Kacper Jur . 2023-10-13

MORE AT Google

I can’t recommend Bacaro highly enough! It is by far our favourite local restaurant and bar with a fabulous atmosphere and a delicious, varied menu - their Sunday lunch is to die for! The team too are outstanding and always very welcoming and friendly. Please come back soon, we miss you!

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OV555- . 2020-04-10

MORE AT TripAdvisor

Reservamos un sábado por la noche, estaba ocupado pero tuvimos una gran mesa después de una espera inicial en el bar. El servidor fue servicial, agradable y proporcionó un excelente servicio. La comida era genial, con cada plato no realmente tapas, pero tampoco un plato principal. Esto nos permitió elegir 4 platos y proporcionó un plato principal delicioso y abundante para dos personas. Pero recomendaría pedir dos o tres platos y luego pedir más platos cuando estén listos, vinieron rápidamente y recién preparados.Disfrutar

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talmet . 2020-03-21

MORE AT TripAdvisor

I came here in January for my birthday and I loved it! We were served by Bari, who was friendly, knowledgable and gave great service without being in your face. I've been meaning to leave this review for weeks but kept forgetting. If I remember correctly I had a pizza which was delicious... and we also had ravioli along with several other side dishes (which I can't remember now because it was a while ago) but everything was so good and we were all very impressed and will definitely be going back. The ambience, decor, service, food... everything was great! Would highly recommend.

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dourdamsel . 2020-03-10

MORE AT TripAdvisor

I decided my birthday meal would be spent at Bacaro.as soon as you walk in you are greeted with a warm smile and welcome. The bar area is relaxed and friendly and vibrant.For the meal I had the cod, chilli prawns, arrancini and garlic bread. The cod was cooked to perfection, light and tasty. The chilli prawns were just right with the taste and heat. The garlic bread was delightful and not over done. The arrancini were mixed with parmesan and wild mushrooms ... they are a taste sensation !! The wine was red this time and it was light and fruity and complemented the food superbly !! I have absolutely no complaints about the food in fact it was sublime, gorgeous I could go on with how good it was. As for the cost it's not bad in my eyes, you actually have to pay for excellence but it's worth every single penny I paid !!The real stars of this complete gem of a place is the guys and girls who work there. Let's face it they are the make or break of any restaurant. Tonight I was served by the delightful Sophie, always helpful, smiley and completely switched on to what the customer needs are.As I'm into chivalry I am going to say firstly thanks to the girls Sophie, Alex, Shae, Christina, Ana, Billie and Aeofi and the guys Stefannio, Shayne, Celso, Diogo and head chef Greg and his superb kitchen staff for your professionalism and hospitality, keep it up you are all stars in my eyes.Lucy you should be bursting with pride at your team ... well done

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DuncanG831 . 2020-03-10

MORE AT TripAdvisor

A lovely modern venue. Really attentive staff .the taster menu was delicious. My only thought was as we had a party of 3 some of the taster option only accommodated 2!! Would it be too difficult to make the taster menu fit to the people numbers? There were plenty of tables of threes eating. Otherwise it was a lovely evening with great service

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Sue W . 2020-03-08

MORE AT TripAdvisor

Great food and great service. Perfect evening! We love to come here. Great dishes, also vegetarian options and a children’s menu.

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KathrinK576 . 2020-03-08

MORE AT TripAdvisor

Fui con la familia a un asado del domingo para el cumpleaños de mi hijo (¡lo reconocieron con un postre elegante!)El servicio era amable y eficiente, la comida excelente y el restaurante en sí era encantador.El lugar estaba muy animado, ya que es muy popular, por lo que deberá reservar con anticipación.

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Sarah L . 2020-03-06

MORE AT TripAdvisor

Came to bacaro for the second time this evening. the service and food was amazing! Thankyou Aleles!!

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Kerry W . 2020-03-06

MORE AT TripAdvisor

Went to Bacaro the Sunday just gone with a group of 10 for a Sunday roast and couldn’t have been happier. The service was great, the cocktails were awesome, the atmosphere was perfect and the food was just another level. Billie and her team have really got an absolute gem going here! Will definitely be back again.... very soon!

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CourtneyEllen96 . 2020-03-02

MORE AT TripAdvisor

We were late trying to find somewhere that could accommodate 8 for a Sunday dinner, and Bacaro said they could do it which was great, the service was great, so friendly and polite with a nice amount of humour thrown in. The food was top notch so tasty and the sharing roast is such a good idea, we all loved the restaurant so much that we all stopped on the way out to check out the normal menu, I think several of us will be returning for another visit.

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Easel1973 . 2020-03-02

MORE AT TripAdvisor

Nice, relaxed setting, good atmosphere that's great for conversation. Good for couples and for groups!

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954wesleyk . 2020-03-01

MORE AT TripAdvisor

We cannot thank Bacaro enough especially Aleks who served us throughout the evening, you made ourevebinf so special, love this restaurant so much 💕

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aliceobray . 2020-02-28

MORE AT TripAdvisor

Lovely food and atmosphere and really friendly staff. We visited with a family group for a triple celebration and had a fantastic evening. Thank you.

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alancU2140VO . 2020-02-27

MORE AT TripAdvisor

Lovely sharing roast, great service and atmosphere would definitely come back soon! We had the sharing roast, just over £15pp and worth every penny!

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lamartrip . 2020-02-24

MORE AT TripAdvisor

Visited here last night with friends and had a wonderful evening. Booked in for 6pm as a table of 4 and was served by Anna all evening who was wonderful! Food was lovely, wine was great & all the staff were fantastic. They even managed to extend our booking slot for a extra hour (your given the table for 2 hours depending on party size). A really cool social setting and perfect for a catch up with close friends. Ideal to order multiple different dishes and share. Will be returning.

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UnitedEverything92 . 2020-02-23

MORE AT TripAdvisor

Another great visit to Bacaro, just everything we like and enjoy. Lots of little plates of deliciousness, a very special mention to Stefano who went out of his way to make sure we got our delicious vegetarian arancini balls as the ones on the menu contained meat! So thanks very much! Sometimes it's just the little things that make the night that little bit extra. Perfect Start to finish I could safely say. All I would say is that there is live music on a friday evening and for me properly was a little to loud.

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leuthen2019 . 2020-02-17

MORE AT TripAdvisor

We popped in without a reservation and were greeted by lovely staff.

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Helena Noodles7... B . 2020-02-16

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I went here with my girlfriend for Valentine’s Day and we were served by the lovely Ana. The ambience had a rustic and cosy feel, the food was served quickly and dessert was a surprise. Whenever I’m in Southampton, I’ll definitely go back.

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davido351 . 2020-02-16

MORE AT TripAdvisor

My wife and I enjoyed a delicious Sunday dinner here today.

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bdbartram . 2020-02-16

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The food was fresh, flavourful and just the right amount. The atmosphere was perfect for couples/friends meal out and the waiters, especially Celso, made the experience personal and special!

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J193ZIpascalec . 2020-02-15

MORE AT TripAdvisor

Me and my husband came here for a romantic meal. The atmosphere was lovely,chilled and although busy not overly noisy. The food was incredible And I think I had the best pizza I've had in my life! The staff were attentive, friendly and chatty. We're definitely going back and it's making my mouth water just thinking about it!

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Tina W . 2020-02-15

MORE AT TripAdvisor

Absolutely insane!! Stunning roast would definitely come back and 100% recommend!! Atmosphere always great aswell.

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Lozzi1992 . 2020-02-15

MORE AT TripAdvisor

Excellent food, never had something like this before. Plenty of small dishes at excelent quality and taste. You really need to try their lamb, pizza and start with squids. And for the end, best ever sticky toffee puding!!!!! Thank you for brilliant service guys!

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112maciejr . 2020-02-12

MORE AT TripAdvisor

Great service, very attentive waitresses always well spoken and in good manner. The food is always exceptional and there is a wide variety of selection on the wine list, that can also come from besides the classic bottle or glass combination and extend into large glasses or carafe.

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LTheo95 . 2020-02-04

MORE AT TripAdvisor

Fantastic food Great selection on the menu as a vegetarian. Wonderful atmosphere and 5* service from Celso.

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Jaynelovesgrub . 2020-02-03

MORE AT TripAdvisor

I have eaten here probably half a dozen times now and it’s my go to favourite place! It’s always great. We’ve not had a bad meal, or bad dish come to think of it. All food amazing and delicious! Stefano, Ana and Celso all friendly with great service! Don’t hesitate! You must go! Great work Bacaro!

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cawest1 . 2020-02-03

MORE AT TripAdvisor

Had a lovely meal at Bacaro for my mums birthday. Food was delicious and of a very high standard. The sharing Sunday dinner is an amazing idea! Our waiter Celso was very attentive and made our visit wonderful! Can’t wait to visit again :)

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Reffraction . 2020-02-03

MORE AT TripAdvisor

With its brick wall and exposed structure it remind it has a cosy warehouse feel about it

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JohnmDavies . 2020-02-02

MORE AT TripAdvisor

Great late Sunday lunch at Bacaro, we booked really late and could only get a seat in the bar, however on arrival I asked if it was possible to sit in the main dining area if they got any no shows, they quickly made us aware of a table that had become available, which was great! We had the roast beef and nut roast both were fantastic and we thoroughly enjoyed our dinner, the parsnips deserve their own mention as they were incredible! Great Sunday roast dinner with quick and friendly service, thank you to Billie! Definitely recommended

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Jesseybabe . 2020-02-02

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Italian
outdoor_seating_196214takeaway_196214delivery_196214

Terrible service, had to go up and get the dips we had ordered that had been forgotten after trying to flag down a server for 10 mins. While our table was being cleared, we started to tell the server that we wanted dessert. Server left our table, as I was mid sentence and left the table half cleared for 25 minutes before we finally flagged someone down to get the bill. By that time our appetite had soured completely. We were also automatically charged 10% "optional service charge" for their terrible service. While exiting the bathroom I saw the chef ringing the bell for service while the server just ignored the call. Needs more wait staff and for them to pay more attention.