Averna Restaurant in Elmbridge

The restaurant was busy with a nice vibe. The service was OK - probably not enough staff but they were pleasant. The food was pretty good. Not quite sure why it gets rave reviews but certainly worth a visit and would return.

A good option in the local area for nice Italian food and wine. we stopped by one evening after work.

Such great food, great service and the BEST happy birthday singing I have ever heard!!! It’s such a friendly place, we have a great time

I really enjoyed the pizza Today. The perfect amount of toppings, crispy , but soft. It arrived very quickly - which I appreciate as we were very pressed. We will order again soon. Thanks to the team Averna.

good size pizza, good quality and very good delivery times. I definitely recommend them

Always a brilliant evening. The food is excellent, the staff friendly and professional, the value great. Aways exceeds expectations.

This isn't what we were expecting, some of the food tasted more processed.

As always, well cooked, very tasty.

Excellent Never anything less Greeted with warmth and friendly faces Customer service excellent Nothing is too much trouble Food is always fantastic and you are truly looked after.

Hospitality in deferent level 5+ Star. Peaple is nice. Food is another level 😋. Prices are good compared to europe. Enjoyed every minute . Great country, a lot to see . There are a lot of historical places to visit . My favourite 😍 T

Had a great night out for my husband’s 70th birthday. All the staff were very attentive and the food was excellent. Would highly recommend Averna.

What a great, friendly restaurant and such delicious food! Most places would be empty on a Monday night but this place was at least 2/3rds full

Nice spot, welcoming and friendly staff and pretty good food and wine. We had the burratas and bruschetta with pizzas and vongole to follow and they were all decent portions and very tasty. A good local restaurant with good food that we will support

Good, wholesome, freshly cooked Italian food. We loved it!

Lovely homemade pasta cooked to perfection. I had Carbonara which was really tasty. My friend had a mushroom pizza which was great too. Perfect service and great atmosphere. The only slight issue was that it’s quite hot and stuffy in there. Some more air would be good!

Do you remember those days when you could go out to an Italian restaurant that wasn’t part of some chain; where the padrone really did own the business; where the waiters were part of the family; where they were proud to give you excellent service; where the food was really Italian and really GOOD? It seems the good people of Claygate have been keeping this one to themselves. We went there recently with my son’s family, grandchildren and all. We were welcomed like old friends, we ate like royalty and the grandkids loved the food and the friendliness. The food and wine were all priced sensibly and the portions were just right; not too little; not too much. The menu, Italian but modern such as you might eat in Milano, Pisa or Roma. The whole evening under the personal supervision of Signor Mario, a gentleman who clearly understands hospitality. he smiles a lot but misses nothing; and the service is as good as the food; it felt as if we were his personal guests, rather than his customers. Any regrets? None! Will I come again? For sure!! Bert Santilly

First time ordering, won’t be the last! Great pizza!

I came here last night for 1st time the food was lovely the garlic bread was the best I've had my main was also lovely and the staff were also so nice defo recommend here and be coming again.

Really good lunch, the waiters Andre and Erick gave us really good service, and the chef was very obliging when we wanted to change a pasta sauce, highly recomend

Very bad service ! Not child friendly . Came here with my small kids and my grandmother, We had a long journey from Cambridge and was really tired and also hungry. A lady which was a staff member was so rude and very upset over kids in restaurant . Manager was speaking about us to he’s staff members in he’s own language.Gave us cold food which was ready in 5 minutes talked about us in Italian among there self . We got are mains before starters had to remind them we haven’t had starters yet , Go to another Italian avoid this place there are lots of other nice places to go, with lovely staff

Party of twenty for a retirement dinner.The children were made very welcome as it is in Italy .The food was excellent as was the service and hospitality shown to us.Would highly recommended a visit. Thank you all at the Averna for making our evening one to remember. The flowers were a kind thought.

Delicious lasagna, sumptuous banoffee pie!

Consistently high quality of food with attentive and flexible staff. Its our favourite Italian restaurant in our local area - Elmbridge and Kingston

very tasty food. followed order notes. only thing was chips were floppy and soggy. maybe need to have holes in container for such items.

Terrible booking system. I booked a table for two for Saturday evening. I received a booking confirmation at 08:58. At 16:08 I received a text saying that my booking had been cancelled. I called them to clarify and they just laughed.

Myself and my family were staying at the Chessington hotel, however, didn’t fancy the hotel food. We food this restaurant on Trip Advisor and we are glad we did. This is an Italian restaurant. It was around 5 - 10 minute drive from the hotel, there was parking near by which was free after 6pm. The restaurant itself was lovely inside, there was music playing and the lights were dimmed to create a lovely atmosphere. Immediately you could see the staff were brilliant. Friendly, funny, engaging, attentive and there to make sure you had a good experience. My daughters have Italian names (purely because we liked them) The staff immediately picked up on this, and called them by name each time they either passed the table or came to the table. My girls are quite fussy with their food, however, the staff were very accommodating, they only wanted plain pasta with butter, which was no issue at all. My girls and husband had tomato garlic bread and I had carpaccio to start. They said the garlic bread was excellent, obviously very fresh, hot and delicious, as for the carpaccio, I highly recommend this, it was amazing. As mentioned, the girls had pasta, my husband had pizza, he is a veggie, and they again accommodated his request to change some toppings. I had the seabass, and again, it was outstanding. Throughout the meal, the staff couldn’t have done enough, without being over baring while we were eating. Once we had finished eating one of the waiters came and had a chat with us, we’d travelled down from Manchester and we talked about football, he seemed genuinely interested and not just small talk. The bill was very reasonable for what we ordered, we had wine also. When we were leaving, the girls were given a lolly, and I was given a friendly and welcomed “Italian double cheek kiss”. I’m sorry this restaurant is so far away from Manchester, or it would soon become my favourite place to eat!

Love the food here. All home made and individually made. Fresh and not over complicated. We keep coming here.

Their reputation most definitely proceeds itself! Outstanding! We celebrated my daughter’s 10th birthday there and we were not left disappointed. The food was sublime and the service was on par with that too. Great with the kids, they were even taken into the kitchen to help prepare their own desserts which they absolutely loved. Definitely returning very soon Thanks again

Very friendly staff excellent service food standard very high and affordable

Really impressed about a nice location, delicious food, and unique atmosphere, a big Thank goes to Mario that looked after us very well 💥

Had lunch here. Great food. Service impeccable! Would go again when in the area.

We had a family lunch here on Friday, with fourteen adults. The service was very friendly and efficient. The menu is varied and the food was fantastic. I don’t live close but I’ll make sure to revisit.

Best Gluten Free pizza and pasta I’ve ever had outside of Italy. My husband loves the Calzone and it’s huge. The staff are all so friendly and attentive, my husband and I will be back.

Excellent Italian food and very polite server. The atmosphere reminded me of a quaint restaurant in the Italian countryside.

Food was lovely …eventually. Was willing to give this place another chance as a friend booked it for a girls’ night and we were really hoping the service may have improved since the last time we went there! But the service still really lets this place down - even when not busy on a Monday night; waiters were unfriendly and had some difficulty understanding the orders. Asked very nicely to just have a smaller half portion of spaghetti with the Milanese with just some vegetables not potatoes instead please to cut the amount of carbs - oh my what a fuss from the surly waiters! Had to explain the request 3 times to 2 different waiters and received a really aggressive & surly response. Still received potatoes in-spite of requesting no potatoes please. Somebody should maybe tell them smiles are free and would be nicer and more welcoming than the scowls they were wearing. What a disappointing experience. A discretionary service charge is automatically added - so we made sure the service charge reflected their stroppy & inefficient service.

Delicious pizza, fresh tasting and such a brilliant reasonable price. An asset to the local area.

After being let at the last minute by another restaurant who had electrical problems, we decided to try Averna for the first time to celebrate my birthday with friends. We had no problem getting a table (Thur) and found the food was amazing, the ambiance was warm and cosy, and the waiters were attentive and even bought out a cake with candle! All in all, it was a great experience. Thank you.

Quite disappointed with the meal. Pasta itself nice, but sauce tasted old and as if cooked in dirty pans. Lacked flavour.

Delicious pizza and happy friendly delivery man, Tony, what an absolute gem

One of the best Italian restaurants in area. The pasta is great and so are the pizzas. Good service, too.

Delicious food every time we visit, the friendly staff always make us feel right at home with a lovely atmosphere. Cannot fault this place.

Absolutely the best restaurant in the Esher/Claygate area.Exceptional menu cooked to perfection. The whole atmosphere is based around customer attention and unobtrusive service with all staff making the eating experience an absolute pleasure. so nice to be treated like a special customer.

Lovely place. A lot of parking free parking around. We had few cars so very convenient for s family meeting. Food was delicious. See food and lobster linguine was lovely. Very nice pizza as well. Mario made us feel like at home. Will be back soon.

BRILLIANT Food service, Staff, great evening with friends and two young children . Looking very much to return . Faultless

The last time I visited this restaurant was as a group and I thought it was the right time to go back and have the liver and bacon which is all ways very good. I was not disappointed. With the meal I had a glass of Merlot. As always the staff were very fast and efficient. I would have given it five stars but for the fact that when it is full, the noise level is extremely bad. It really needs some soft furnishings. On the weekend always book as it is extremely popular

Great food although a bit slow and expensive, but worth the wait

He was a bit late but the food was still hot so 5 out of 6 for delivery.

Consistently provides authentic Italian food at a very reasonable price, be it takeaway or sit in. A great asset for East Molesey and recommend fully.

The spaghetti was pretty bad not recommend it and definitely not buying again

Friendly staff, fast service and delicious food. The dough to tomato to cheese ratio of the pizza was perfect!

Chocolate cake was not Chocolate and cheese cake missing shame

Beautiful food, great value, great people

loved it thanks need to moved understand.

Very lovely restaurant. Food was very good and I even tasted how fresh the pepperoni was on the pizza. Absolutely fantastic meal. The waiter was very friendly and courteous. Very approachable. Had to compliment them after.

Great Italian restaurant and food, friendly service, nice staff

Excellent pasta takeaway and good size portions too. Very tasty.

Locale molto curato e ben organizzato gentilezza e buoni piatti fanno il resto tipicamente ambiente variegato e molto accogliente decisamente da visitare buon appetito !!!!

We eat here regularly, great service & good food but portions could be bigger for the money!

Nice place for Al Fresco Lunch and Dinner. With good weather, of course.

Great pizzas - fresh ingredients

Spent new year eve there. Nice atmosphere and friendly staff. Given a drink to have at midnight and we all went outside for fire works which were very good. Everyone had a large sparkler. Nice touch made the eve. Good food.

The Averna in Molesey Village was great New year's eve, very busy at 6.30 we booked before hand food n service 10/10 highly recommend you go

Can't go wrong here, never ate in always had delivery and has always been consistent.

Really friendly, always welcoming, food always very good and highly recommended.

As usual a welcoming Italian restaurant with good service ,great food,and amazing atmosphere with entertainment

Brilliant place for an Italian meal, very friendly also with kids- we will be back :-)

I ordered 16 pizzas for a party, they arrived on tme, hot and DELICIOUS!! My party guests laughed at how much pizza I bought, saying I'll be eating pizza for weeks ... THEY ATE IT ALL!! It was sooo good. The team at Averna were polite, helpful and more than accomadating to ensure I got what I wanted!

We have been going there for years, what a friendly place, and the food is always amazing!!

Food is excellent however the restaurant keeps forgetting to deliver things. Last order the avocado and mozzarella salad was completely missed. This time we paid nearly £9 for the flat mushroom with goats cheese and spinach and instead got a dish of regular cut mushrooms. Fairly disappointing considering the cost and that was the only dish someone was having. Claygate Averna is far superior however they don’t have the same menu.

Usually very Good pizzas, sadly very slow delivery and shockingly rude customer service. As you can see from their response, this is a tamed down version of what I received on the phone before they hung up on me. I suggest the new Fireaway Pizza down the road, just as good pizza and a far superior service.

Very good food and excellent, friendly service.

If you are looking for an authentic Italian restaurant that serves top quality food with a personal touch on service then look no further than this local gem. Check it out. Mario and his team will look after you as they did our team of 8 today 13th Aug 2021. We all had an amazing lunch with a beautiful house red or 3. Terrific recommendation from our good friend Nigel. Cheers Gregg

We had a fantastic meal for 9 here today. Fantastic service and delicious food!

More authentic pizza than any of the usual mob. Really nice.

The place was not too busy as, you would expect for a Tuesday evening, but there were a few guests in. We were shown to our table by our host and given the menu. We were given just the right amount of time to decide on our choice. Soon after placing our order some complimentary bread and olive oil was brought out. The host was very attentive, he noticed that my wife wasn't using the olive oil dressing, came over and asked if she would like butter. The portion sizes were very good and the food was delicious (I had the seafood risotto) and reasonably priced. The wine was also very good and there is a good selection to choose from. The other staff were also friendly and we felt very welcome and were looked after very well and I would recommend this restaurant to anyone looking for great Italian food. We enjoyed eating here and could find no reason to knock any stars off our rating so we give Restaurant Averna a five star score.

Best pizza I have ever had. Absolutely delicious. Enticing menu. Excellent service. Immaculately clean throughout the restaurant, including toilets.

Service was a bit slow, pasta wasn't as nice as normal.

My fav place to get a good pasta dish and pizza for kids

Excellent food quality. Real Italian pizza taste. Will order again.

Very good waiting staff particularly funny good fun, fast service, nice food and good drink.

The restaurant was very clean and all the staff wore masks whilst walking around. Currently you do not feel like you are on top of the next table it's nice to have a bit of space.The staff were very helpful and friendly and nothing was a problem. The service was very good and any questions about the food dealt with.It was a Tuesday evening and the atmosphere was nice and relaxed.

Delicious fresh pizza. Loved it.

We have ordered from you in the past and never had any complaints. The carbonara was excellent. The calamari was soggy and very oily. The batter just falls off. The chips we ordered were also under cooked. Slightly disappointing. I will order again but just some constructive feedback.

Both dishes were basically just tomato and pasta. Pretty disappointed. Cakes were good though

Whether eating in (permitted) or getting the food delivered, the whole experience is always unique, yet consistently good, evocative of original Italian meals but with Averna’s personal flair. Just bounced a seafood pizza and seafood risotto with my partner. Top drawer! Get a bottle of Red and add a large prawn or 2:)

Amongst the best Italian restaurant in the area.

I'm not someone who writes reviews but, having had yet another great meal (via takeaway service), I want to highlight the quality of Averna's food and their service. This is one of the few restaurants that my whole family enjoy and we are all looking forward to being visiting Averna again as soon as we are able to enjoy delicious food with their warm hospitality. We absolutely recommend Averna.

Really great pizzas- nice fresh veg - not too doughy and certainly not greasy at all. Would recommend

Best Italian in the area! Seafood pasta is so delicious. Their tomato sauce really hits the spot. Can't sing their praises enough.

Although the food in general is very good. The dessert was supposed to be cheesecake. What turned up was a chocolate cake! Please, please, please, if you haven’t got what you advertise on your menu, remove it from your menu. Failing that, get someone who knows the difference between a chocolate cake and cheesecake. Thank you.

Absolutely lovely pizza, great size and price. So happy we found this place, definitely will order again.

I've used Averna a few times to break the monotony of cooking our own food day after day over lock down and it's great to see the team have such a diverse and tasty menu available for collection.

The love that goes into the food and service is outstanding. The atmosphere really enhances my mood too. So 10/10 from all senses

Food was fine, nothing special. Delivery time was 25 minutes later than stated on the app, and the pizza was cold.

Excellent Italian restaurant frequented for years!

My new favourite restaurant, can not believe it’s taken me so long to visit. Great food, great atmosphere and amazing host. A must visit.

Food was completely cold by the time arrived, had to call the restaurant so many times to receive order, 1 item was missing from what I ordered.

A humble restaurant with a fantastic group of staff! Mario and Nick were able to accommodate us last minute for a dinner reservation. We have visited the restaurant several times in the past and impressed with quality of food each time, the service continues to surprise us - regardless of how busy they are; they are happy and bubbly and couldn’t do more for you. Highly recommend anyone to try!! Fantastic setting and still our favourite restaurant around! M & J

What a wonderful evening! Definitely will be returning soon, excellent service, friendly staff and the food was delicious! So lovely to receive a complimentary cocktail for my birthday they really made the occasion special. Thankyou!

Unfortunately I needed to go gluten free 3 months ago and in that time I haven't had great experiences of going out. I was so excited to hear that I could pretty much have anything on the menu, I had prawns to start, as did my hubby and it was wonderful as usual. I then had a gluten free pizza which was amazing, I will definitely try their gluten free pasta next time and of course all of the meat dishes can be ensured to be gluten free. They have someone who is coeliac in the team which gave me the confidence that they knew what they were doing. I also found out that they have a great vegan menu, I'm not vegan myself but thought it might interest others. I asked Mario what desserts were "safe" and he came back with an amazing mango sorbet, served beautifully in a martini glass with fresh fruits. My family had a great night and enjoyed the fresh homemade bread, stunning pastas and desserts. It is absolutely a family favourite of ours and most importantly for me no adverse reactions, they know what they are doing!!