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4.0

Based on 81 opinions finded in 1 websites

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Nº 222 in 399 in Epping Forest

Nº 11 of 13 Mediterranean in Epping Forest

CUSTOMERS TALK ABOUT DISHES WITH..roastlamb
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OpinionsNoteTripAdvisor814.0

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Had a mixed Shish the chicken was dry and lamb was just lumps of fat. Very expensive for what you get. Although the staff were very good. This was a very large family event and all 8 tables were charged extortionate service fee and it total that came to £280 an absolute joke when we only had 2 servers. It took them over an hour for us to all pay as there was items on the bills that we didn’t get and unfortunately we decided just to pay and get out. But most certainly will not be returning.

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Wendy L . 2024-07-14

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Have visited Aura many times for special occasions but won’t be returning. On your instagram is states roast dinners half price throughout the year This is not the case when we queried our full price meal (which wasn’t really managed very well )as we were just left sitting there wondering if someone was going to address our querie. We were told if you had rung up you would have been told that the offer is not valid on Father’s Day . ‘ Funny that it was last year ! My daughter made the booking online What a joke change your instagram page then that’s not a valid explanation and make it clear ITS NOT THROUGHOUT THE YEAR. Spoke to the manager eventually who said he can’t change the bill now but offered us a desert. We declined as we were full. Feel ripped off Aura The way we’ve been treated is not acceptable and perhaps you would like to respond to my email sent 2 days ago.

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Tanya C . 2024-06-18

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Took my family for lunch. Was welcomed by Harry and the experience we got was the best I've ever had, from taking the order to making sure everything was ok? Food was so tasty, portions was great and overall was amazing!! Will defo be going back and would defo recommend, if you like 5 star dining and service this is the place to be. Can't wait to go back x

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seema g . 2024-06-08

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I came to Aura with some friends on the weekend, and what a great time it was. The atmosphere in this restaurant did not disappoint, with a belly dancer while you’re dining and a bar/DJ for after your meal. The food was amazing, causing none of our plates to go back empty. I will definitely be recommending it to my friends and will be coming back soon!

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Seaside43820836410 . 2024-06-05

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There aren’t enough words to describe how incredible Aura is and how friendly the staff are. The food is incredible and the staff are highly attentive. The venues entertainment blows my mind every time. It’s a must go to on a night and any occasion! Will be back down to see everyone again soon

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Thomas W . 2024-06-03

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Me and my friends had a great experience last night when went to Aura for dinner and the belly dance show. Food was great and the show amazing! Staff was incredibly attentive. I would only mention that the belly dance show should be longer than 10 minutes.

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s_nziana_2023 . 2024-03-03

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I rarely write reviews but feel compelled to write something after my poor experience last night at Aura where I visited with my partner and daughter for Valentines evening. Now whilst the service was fine and attentive and the food ok-ish the bill at the end of the evening certainly was not. Like many of their clients last night I was surprised to find that they had a set menu for three courses at £75 each (even children) for Valentine's evening. Now for £75 I had Calamari, a mixed shish kebab and a side order of aspargus and some mango sorbet....that is not a £75 meal. For a set menu of £75 would be expecting something rather more special. In fact the set menu was extremely limited and unimpressive. Including drinks (of which several wines and cocktails were missing off the menu) the bill came to a whopping £398!!! People on the table opposite were equally as astonished as I was. Think about that for a moment ....two adults and a child for essentially a couple of kebabs and a kids chicken burger and a few drinks. That is completely our of whack for Loughton High Street.....this is not Sexy Fish on Berkeley Square, or one of Tom Kerridge's restaurants in the West End, this is Turkish/Med style restaurant on Loughton High Street. Aura Bar & Grill is suffering from the same problem that many Essex establishments suffer from....pretending to be something that they are not and charging prices like they some kind of exclusive michelin starred restaurant on par with the Fat Duck in Bray. They deliver neither the quality of food or service to even think about charging these types of prices. You do not pay £398 for a meal on Loughton High Street - you pay that sort of money in the West End and you get the service and quality of food to match it. Suffice to say I will never return to be ripped off for nearly £400 for a ok-ish kebab and a few drinks....and I recommend you save yourself some money by not going either!

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Petrolhead1010 . 2024-02-15

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Just returned from thud awesome place! Went for a friend's birthday...28 of us!! Beautiful decor, we waited upstairs in the lounge area before our table was ready, enjoying drinks and good soulful music. We were seated downstairs (there are 2 dining levels). On the whole, food was brought out fairly quickly consideringwe were such a large group. Order the Banging Shrimps...warm and delisshhhh!! Served similar to a prawn cocktail but much tastier! For main it was the sea bass, it comes on a very small bed of green veg so I'd recommend a side. We had a side order of fat chips. Again, all beautifully cooked and very tasty. Staff were excellent, always smiling (despite a few difficult to please people in our party) The staff handled the moaners with professionalism. Most of us had a wicked time, thank you to your wonderful team. I'd definitely come back. Downstairs is quite big and all tables were occupied so you're obviously doing something right. Keep it up. Warm regards, From a happy and very satisfied customer

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Lula927 . 2024-02-10

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Greeted with a smile on entering Aura Restaurant Loughton. Very nice ambience with good colours of light and decor. Starters of hummus olives and scallops, couldn’t fault it, it was perfect. Unfortunately, our mains were inedible, I had the black cod, costing £45, a tiny triangle shape and so salty… my husband had the sea bass again too salty. The sweet potato fries were overcooked… for the price, they should make sure everything is cooked to perfection and not send out food that’s inedible. So will not be going back!

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Una139 . 2024-01-28

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Terrible Terrible Service, DO NOT GO TO THIS RESTAURANT if you don’t want to be stressed!! From start the finish , my experience with this place was HORRIBLE. I attended this restaurant on a Saturday for my birthday with a group of 22. The restaurant had split my guests across the restaurant. Upon clarification , apparently they are too busy and serve over 200 people so table cannot be together even without asking. Staff members INCLUDING the host needs to learn some manners and customer service training. EXTREMELY RUDE! After having to overly explain myself the seating was finally sorted. They had given us a very stressed WAITER for the table of 22 who was also serving other tables across the room. SERVER was shouting at myself and guests , basically everything short of a good customer service. Very rude servers constantly trying to patronise, justify and pacify. They then said we should pay service charge for the most disgraceful service And said because it’s mandatory!!!! DO NOT GO TO THIS PLACE if you do not want to ruin your day. I couldn’t even take one single picture on my big day. Truly terrible.

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Eniola o . 2024-01-21

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Really good customer service. The owner spoke to us and was very welcoming. Food was delicious and tasty. We got a variety of starters and mains. Everything was absolutely delicious and fresh. Will be back to visit!

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affy1979 . 2024-01-06

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I had an amazing time at Aura last night. It was the best dining experience I have had in a very long time. The food was amazing and the cocktails were a hit. We were served by Harry and he did a great job in making sure we were comfortable and he had a smile throughout the night. After dinner, we went upstairs for more cocktails and the dj was fantastic, I will definitely come back SOON and I can't wait.

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Oluwatoyin O . 2024-01-06

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Thank you for an amazing evening everyone enjoyed themselves. The food was delicious and service was great. Thank you Halil, he was great at giving recommendations, kind and very friendly. Third visit now and we will definitely be visiting again.

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Nilab B . 2023-12-24

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Sunday roast made our family outing very special! Food was great. Above and beyond to make your visit fun Thank you

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shruti1310 . 2023-12-17

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This restaurant is the most unprofessional place I've experienced whilst at the dinner and afterwards when contacting customer services. The dinner itself was terrible, we arrived at 8.30pm and weren't seated til 10pm, manager was extremely rude to the birthday girl to the point she was in tears, waiters kept messing up our orders and had to fix it multiple times. We 100% took off that service charge as they treated us terribly. Once we left we realised they didn't take off our deposit on our final bill. They currently owe use £160 and I have been trying to contact them to give me my money this past week, they are utterly terrible responding and don't give a toss about you so don't bother at all. Don't bother calling or emailing them because they either won't answer or will act daft on the phone. Im still waiting for our money back and an apology! Take your money elsewhere.

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DayTrip31541800603 . 2023-12-15

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What an incredible experience! The food, service and all round vibe was exceptional We were looked after from the moment we walked in … and through to the end of our night. The venue was absolutely packed … they are so well setup that each table I saw was incredibly looked after. Syed the owner took the time to come and speak to me and my wife and nothing was too much to ask. If you haven’t experienced this place… you need to! Thank you Team Aura … we will certainly be back soon.❤️

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directorsl . 2023-12-09

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I celebrated my birthday last Friday with a group of friends. We all of us had an amazing time. The food is amazing, the service is excellent, they were all great, friendly and fast to bring our food at the same time after the order. There is a lovely entertainment with belly dancers throughout the dinner and they have a nice room upstairs with deejay for dancing. Everyone was so very friendly and kind. We absolutely loved the place and the service. The place is beautiful, positive and great vibes. I can’t recommend it enough, I am definitely going to be back.

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Giada T . 2023-11-28

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Booked a roast dinner based off of reviews I had seen on YouTube. The YouTube videos shows freshly prepared spuds, yorkshires etc and a lamb shank. The triple meat I got was two frozen roast potatoes, old veg, one frozen Yorkshire pudding, small tasteless bit of lamb and half a fatty slice of beef. Service was pretty crap too. Food spilt on the table was not cleaned between starters and mains. The chicken wing starter was nice and so was the chicken sheesh. The roast dinner was slightly worse than a Toby carvery. Very disappointed and a waste long journey

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Ollie C . 2023-11-19

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We went to Aura for our anniversary dinner. We wanted to go somewhere local but also somewhere nice. We had a wonderful evening at Aura. Food was delicious, drinks were great but above all of this, the service we received from Harry, was exceptional. An extremely polite, well mannered, young man, who made sure we were comfortable and payed attention to every detail… our glasses were never empty, our table was always clean, even when I took my napkin, Harry quickly replaced a serviette under my cutlery. Thank you Harry for going above and beyond your job. We truly appreciate all you did for us. Thank you.

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Shreta P . 2023-10-12

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Mums night out and what a great place to be! From the food, drinks to service- it was a wholesome package and would definitely recommend. The belly dancer was phenomenal and we ended the evening dancing away to the great tracks by the DJ!

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arteel2017 . 2023-07-22

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It’s great for a girls night out, with a buzzing atmosphere. Once you’ve finished your dinner, you can go upstairs into the club. I wouldn’t recommend for a romantic night out, it’s more a boozy dinner & dance. I had to give 4 stars as...

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Extraordinary729631 . 2023-07-19

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Had high expectations for this place but was very disappointed.. as a group who regularly go to restaurant's in Mayfair this is nowhere near a fine dining experience as some other reviews suggest. All of us ordered the lamb chops which to be fair were...

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lucyZ13BJ . 2023-07-02

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Food came out after tables that had ordered after us. 5 steaks ordered and all cold along with the plate and along with the side of vegetables being cold. They offered 15% off the bill and a free round of drinks. Poor from an establishment...

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Kieran S . 2023-07-01

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Lovely venue with al fresco dining. Definitely an Instagram location with lots of photo opportunities.The food is beautifully presented and really tasty too. The service was excellent, very attentive and courteous. The cocktails were so nice, looking and tasting fantastic. There was entertainment, with an...

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diegomR7570PD . 2023-06-24

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Sunday Roast fiasco Booked and paid deposit for a party of 12 for a Sundays roast. On arrival we were informed that all the roasts had been sold and our only option was to eat off the a la carte menu. Initially we voiced our...

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Chris R . 2023-06-12

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The chef is fantastic. Every one of the 8 of us thought our dinner was gorgeous. Rare that. The venue is lovely and the magician Skymagic is brilliant. Had a thoroughly great night! We will return. No idea bout the prices as someone snuck off...

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660andyf . 2023-06-06

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Our experience at Aura was seemless from start to finish! The lamb roast was award winning, so delicious! Our server was Katie and she really took her time to talk to us, give recommendations and when I asked regarding a bottomless brunch she knew all...

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emmagJ2543CA . 2023-05-21

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Excellent Saturday night venue for a birthday celebration. Great atmosphere and excellent staff (special mention to the door staff!) making sure our evening went well. Great range of delicious food and extensive cocktail menu. My only complaint was our mains were were brought up minutes...

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Florence_and_Mary . 2023-05-21

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lovely venue and nice staff but sadly i had the roast beef which they have a promotion on . meat ok but veg was hard cabbage and carrots , pre prepared roast potatos and an airy overcooked yorkshire pudding . wouldn’t go back for that...

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Montyinloughton . 2023-05-14

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What a great night went with my family and friends brilliant atmosphere lovely food service was 1st class our waitress Katie couldn’t be more helpful and friendly, staff zanab Katie beau made our night! Dj was playing the best tunes! Would recommend this place 100%...

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58christineg . 2023-05-13

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What a lovely place. Beautiful decor, great atmosphere with quite loud music although we could still talk, a bar, DJ & dancing upstairs after your meal if you can still move ! A well balanced menu with a wide selection of meat, fish and vegetarian,...

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Quest25932815868 . 2023-04-02

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I was there for my cousins birthday. The restaurant is beautiful, full of places to take pictures and so on. However, the food it was a disappointment, I ordered the mix shish and for the price I was not happy. The proportion was small and...

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Jojo G . 2023-03-24

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Went for Mother's Day the kids have given me the day off and this ended a lovely evening, a surprise fine dining out. The deco was very nice and the music up beat. The staff were very friendly and attentive. Cocktails to die for. Definitely...

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julie b . 2023-03-20

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Went last night 31st Jan Tx6 friends 3 couples. Have to say was not Impressed . Oh place looks great sparkly shame the service didnt live up to it. Staff were unprofessional . We ordered out food when they eventually brought out the food after...

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laurapooEssex . 2023-02-01

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Food wasn't too bad actually, bao buns were delicious. Truffle chips were disappointing. The club/ dance floor upstairs was great fun. Overall Aura was let down by the lack of charisma by the staff, and the addition of the magician was not welcomed. He did...

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V3579DZkatherinem . 2023-01-31

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Beautiful restaurant with amazing food and atmosphere. Was a busy weekend with good vibe and my new local, can’t wait to revisit!

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martin-lik . 2023-01-23

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Food was okay but not offering anything different to other fine dining experiences. I think the ambience is made for by the decor and touch sensitive lamps on the table. Not sure if I'll be coming back again as I was struggling to find the...

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razlepick . 2023-01-22

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Arrived at 8.30 to have a drink at the bar a drink was a 15minute wait. Our table of 10 was booked months ago for 8.45pm. We kept being told ‘5 minutes’ every 20minutes… finally getting to our table at 10pm we were crammed in...

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emmai728 . 2022-12-18

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Extremely disappointed as me and 10 friends had booked a meal as our Christmas get together. Our table was over an hour late, leaving us crammed in the hallway waiting. They were short staffed, we were waiting 30-40 minutes for drinks. We had booked our...

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756ambae . 2022-12-18

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Decor is amazing. Food is amazing. Service is amazing. Visited here in December (busy month) the staff make you feel welcomed and do not rush you to eat. The starters are great especially the Calamari! Main course was just as amazing. Didn’t get to try...

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Elainep2011 . 2022-12-14

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The décor is grand and well presented, Hygiene is fantastic, The staff always polite and ready to assist. I have visited 4 times since the opening and we are always greeted with respect and made very welcome. Most importantly the food and drinks are top...

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C6633DQphilipk . 2022-12-14

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I visited in December and the restaurant was beautifully decorated for the festive season. I wasn’t sure what to expect as my boyfriend had booked the restaurant and I hadn’t really looked into the menu beforehand. I was so pleasantly surprised. The food was so...

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vaish_explores . 2022-12-05

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We’ve been on a Saturday for dinner with some friends, lovely place and great atmosphere, the service was incredible especially from that waiter with an Italian accent. He recommended us a bottle of italian wine “primitive” with our steak and that was definitely a great...

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smW1720XK . 2022-10-03

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Went there for a first time with some friends. I must say that the place it self is very cool. The food and service was great, good portion and delicious. Bar area 👌. Only downside of the evening was a DJ, not my type of...

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vitac909 . 2022-10-01

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I recently went to Aura and had an absolutely delicious 3 course meal. I had the Aura Ocean (Seafood) which was amazing. The service was excellent, very professional and attentive (waited on by Maria who was lovely, friendly and added to our experience). The surroundings...

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LondomMe . 2022-09-28

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My original review posting on Friday evening at 8.45pm was deleted this was because at around 9.30pm my husband who had eaten the Octopus starter started to feel very unwell. He then began to be violently sick, in total 5 times until around 1pm. We...

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Lizzylazyway . 2022-09-04

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Had a great time last night here. The staff are so friendly and the vibe is great. The owner was really kind and looked after us so well. Definitely the place to visit!

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968rabiah . 2022-09-01

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By far one of the best places I have been for food. The Mac n cheese is compatible to any on this planet!!!! The ambiance is elegant, and instagram worthy. You would think it’s a high end west end restaurant, but it’s in Loughton. Can’t...

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marksZ6997WF . 2022-08-11

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Really great new restaurant, had such a wonderful evening from the moment we arrived. The reservations host was so friendly and welcomed which set an amazing start to the evening. We then was greeted by our waitress olga who was amazing and went that extra...

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chianr2022 . 2022-07-15

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We visited Aura on the weekend as couples and wow!! The food, service and decor was amazing! A great welcoming from the doorman’s and the host! We came earlier then our booking time so we popped upstairs to the bar area to have a drink,...

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martin-lik . 2022-07-06

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Not the greatest first impression as an over zealous doorman all but pushed me back as I approached the door with my wife. He seemed surprised we were trying to get in to the restaurant for a booked table. No idea why this place feels...

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DTTMYH . 2022-07-05

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Came to aura with my husband and friends on the opening and I must say, what a fantastic night we all had. The decor is absolutely stunning! The drinks were amazing, the complementary food was delicious and The staff are very welcoming and friendly. Looking...

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Semss85 . 2022-07-04

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Very nice people and welcoming. You need to make a reservation and dress smartly. We got seated by the window which was nice. The door lady was beautiful her makeup was perfect. The owners were very friendly the waitress went above and beyond to make...

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lorjtravel . 2022-07-04

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The wagyu sirloin steak I got was one of the greatest cuts of meat I've ever had in London, and it was cooked to perfection. My partner and I went on opening day, and the food was amazing and the ambiance was the best in...

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MrsCyp . 2022-07-03

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Really fun, beautiful and scenic. Amazing cocktails, perfect spot for date night or somewhere nice to go with your friends. Classy.. Will be back xxx

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Misssjb14 . 2022-07-01

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Me and my family went to the opening of Aura on Tuesday evening and had a really lovely evening. We sampled lots of food dishes , from steak skewers , bao buns, sliders and pistachio brownies. The cocktail list was full of our favourites ,with...

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Bookpropertyconcierg . 2022-07-01

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A must visit, the vibes, decor and food were amazing. I had such a good time and the staff were extremely helpful and attentive. I am definitely going to be making this place my new regular!!

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942faizaz . 2022-06-30

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Visited with family during the opening week. Our large group were made to feel very welcomed as we also had young children. Most importantly the food was delicious (highly recommend their steak, lamb chops, ribs, bao buns and crab burger!) and presentation was on point....

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ShubeeWallaWalla . 2022-06-30

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What a great place, owners treated us very well, food was delicious, defo coming back! Drinks was tasty!

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Canersozlu . 2022-06-30

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Came to the opening day with my partner the food was amazing ordered the wagyu sirloin steak one of the best meat qualities ive had in london, cooked to perfection, the atmosphere is the best in town, and the service was excellent. Would highly recommend...

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Jabir-997 . 2022-06-30

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