Aubaine Deli in City of London, Westminster

I was today in the place. I have ordered pizza that was disgusting with the price 14 pounds. I didn’t recommend the place.

I arrived with my daughter was sent to a table which was at a massive angle, (thought the drinks might roll down the table! ) waiter seemed rude to us, awkward in his approach muttered something inaudible as he pointed to the lop sided table. I noticed that some people were receiving better service, we bought 2 champagne Bellinis which looked and tasted awful. Looked like they had chucked some syrup in which was still sliding down the side. It didn’t taste good at all and was warm. In a very small champagne glass and for 2 cost £40.50. We were ignored for a considerable amount of time, despite asking for the menu with a view to order something that tasted better, no one returned so we decided to leave. Waited another 15-20 minutes for the bill. Service charge added to bill wow!! What service? Awful atmosphere and drinks, I’m guessing I should have read reviews before I bothered.

I’ve never written a negative review but this was an all round awful experience. Seating seemed chaotic but we were given a table and menus and looked forward to a drink and some food. My daughter left to go to the toilets. 20 minutes later she returned. This establishment has no toilets despite a large seating area. My daughter had to visit a toilet elsewhere and was charged £1. Meanwhile we ordered. Small menu. Not cheap. My younger daughter ordered a croissant. The waiter appeared with a plate of pasta and seemed totally confused when we explained the item was not what we’d ordered. He stood looking confused and didn’t seem to take in that we hadn’t ordered pasta. Eventually he left and returned, this time with a toastie. My daughter gave up and just ate it. I asked the waitress why there were no toilets and why my daughter had been charged despite spending £60 on food. She could not advise. She offered to speak to manager. The manager didn’t appear. Later I called over the manager who really didn’t grasp the issue but suggested there was some token system. Why was this not explained when my daughter enquired re the toilets? A service charge was applied. I paid and left as I didn’t want to further embarrass the waitress. Shocking all round. Ps The ‘pizza’ I ordered was disgusting. Cheese spread on some sort of wrap. Nothing could’ve been further from a pizza.

We were sat down very quickly in a nice position outdoors but then were asked if we were ready every few seconds. The meals were very limited in what they offered and were not cheap. The wine was at unbelievable prices, £12 plus service for the cheapest glass if I remember correctly. My alternative of a double espresso at £4.50 plus service was the final straw so we eat elsewhere, a few yards away and at almost half the price.

Arrived for and pastries this morning. Service was slow but it was busy so understandable, we ordered 3 pastries they took a very long time so we cancelled them. We were not offered an apology and upon complaining the staff member took it very personal and became aggressive and dismissive. Very disappointing as the coffees were perfect.

It is what it is. Stopped here for drinks and it's hideously overpriced. Having said that it's in Covent Garden Square and I knew it would be. Service was pleasant enough - but wouldn't come back.

We had a very bad experience in this restaurant. There was no food available because there were troubles in the kitchen. We orderd without seeing the menu Some drinks. When we want to pay, we saw that 1 glass sauvignon was 16!!!!!! Pounds. They also let you pay almost 4 pounds for service. When we asked about the price, the manager was not Nice. Stupid restaurant en service. Please Go somewhere else.

Totally unacceptable - waited 50 mins for salads to arrive and when they did they were shockingly bad. A few salad leaves and some bits of pale chicken. The waiter was very understanding and didn’t charge us (we weren’t going to pay). It’s a great location but you need to get your act together. You can’t be charging these prices for what you’re producing and taking ages to produce it!

What a lovely way to start the new year! My wife and I popped into what we thought was a Deli but ended up being a lovely little restaurant on the corner of Covent Garden. We were welcomed by Marcus the manager who tempted us to have a seat and enjoy the chef’s “famous” Avocado Toast. We did, we ate and we loved it! The Iranian chef came and spoke to us and made us feel like VIP’s. Thank you Marcus and thank you Chef. We’ll be back soon.

Went with a group of friends in the middle of a very busy freezing cold Saturday after looking around Covent Garden Christmas Markets. We'd tried a number of places for lunch and had almost given up before we found the Aubaine Deli. The lovely Manager Marcus (pictured) quickly created a table under a heater for all six of us. We were warmed up with delicious mulled wine, we were all given blankets too. The service was excellent, the food was fab and we were all very happy indeed. Thank you Marcus!

We popped in for a light lunch and really wish we hadn’t. The service was so slow, it took them nearly 45 minuets to rustle up a pizza and a sharing board. With a hungry 4 year old and an 9 month old baby loosing his attention span , this was not a good combination. The waiting staff were nice enough but very inexperienced. I think the chef must have been on lunch break when we called as very few people appeared to have food in front on them. The table was on a silly slope, the food was mediocre, the price certainly didn’t match the quality. I’m all for helping staff out with tips, but when a service charge of 12.5 % was added after such a dreadful experience I was left feeling mugged off. I would recommend giving this establishment a swerve until they get their act together.

Stopped in for a light lunch Restaurant in nice postion .Felt like you were in Covent garden but not to close to hustle and bustle. Had ham and cheese croissant (ok) and Salmon and cheese ( gorgeous) . Slightly under staffed . Perfect for light lunch

Don’t bother, much nicer and cheaper places to eat nearby. Truffle rigatoni was cold and like macaroni cheese - vile and overpriced

4 of us visited this place for drinks only. We ordered 4 pints of beer after asking the waiter which beers he had (he walked off mid conversation!). We got our drinks, 1 of which had hairs on the top and which the waiter appeared loathe to the change (but did). We paid for our drinks and left when we noticed a board outside saying £15 for 4 beers so we decided to query this with the waiter who told us that the board had been put up after we arrived, that it was for small beers and that he was not trying to rob us!!! Shocking attitude all round by a waiter (foreign accent). I definitely would not recommend this place 😡

We just found this place randomly looking for a normal outdoor bar that was fun. It was not just fun, the staff were super friendly and went out of their way to celebrate my birthday and make it special. In these challenging times it was sooo needed. Absolutely amazing!! Thank you Dimitris and the team.

We needed somewhere we could get something hot for breakfast so selected here. Nice interior, asked for scrambled egg was told not available. Ordered two pain au chocolat, came out over done and very hard. Coffee is very good. Ordered also avocado on toast, bread...

Nice decor. Good coffee. Good pasties. OK service. Generally just average. Wish we had known Laduree was around the corner.

The Tartines were advertised as sourdough but came out with cheap sliced wheat. Not toasted at all. Pizza was raw on the bottom and very scarce on toppings.

After several places let us down my daughter and I were left with no other choice for a pre theatre matinee lunch. Wish I had taken the time to read these reviews. Chicken Caesar Salad was horrendous. No parmesan. No anchovies. Dripping with out of...

We came to Aubaine Covent Garden after a super lunch at Honest.What a completely awful experience. Curt service, all four coffees (latte, Americano, flat white, mocha) luke warm, despite asking for some hot milk with the Americano none was brought and had to be asked...

After a long rainy day walking around London we spent hours trying to find a place which could assist with the food for the baby! The manager in Aubaine was super kind and he was very glad to help us, saving our day! Talking about...

Cute vibe for this small little place, I love the flowers hanging from the ceiling and the Instagram worthy way that the food is set out on kitsch tray like plates. The service was good despite, all the comments from others. Our food came shortly...

Came in for a quick bite and really should have read the reviews here 😝 The byline is we appreciate the frecher things in life...ok...so frencher must mean awful service from unhappy confused staff, over priced, terrible portion sizes, limp salad with no dressing and...

Had Breakfast here. Very nice food. Avocado and poached eggs. Young girl serving looked very unhappy. Service slow. All of the diners were commenting and eye rolling. She needs some training on how to smile. The other two chaps were similar. Potential customers were walking...

We were finally shown to a seat by a very miserable & unfriendly lady. She returned to take our order showing the same lack of interest . When one of us wanted to use the restroom & went inside to look for it they were...

Went there after visiting the Covent Garden Market. After being ignored by several staff members, one showed us mercy and provided us with a table. After taking our order (only had drinks), we were served quickly. However after that, they never cared to check with...

Stopped here with my fiance and 4yr old child. The food is expensive but no more than all the other local options. The food was good and we were all very happy with it. Service was good and no complaints there.

Short on time and needed to feed my little one. Staff were pleasant enough but a little more attention on which customers need service and less standing in a group chatting by the door would be sensible. Croque Monsieur was not bad, a little dry...

Great spot in Covent Garden BUT £22 for a glass of Cloudy Bay 😵 you can buy a bottle for £25 !!!!!!

£3.75 for a can of pop for it to be brought out in a glass with lipstick on the rim! No option to have tap water so you have to pay £5!!! and no, that’s not a typo, £5 for a 75cl bottle of water...

We ordered: fresh lemonade - it tasted like tepid water with half a dozen lemon slices in it Lemon tea - absolutely insipid! Elderflower presse - only good one because it came in a tin and they couldn’t mess that up! Wish I’d read the...

Although the service was dreadful and there were hidden charges on the bill I still couldn't help but have a little sympathy for the clearly miserable staff; they obviously didn't want to be there almost as much as me by the end of this awful...

You expect to pay over the odds to eat on Covent Garden but add to the rip off a plethora of surly disinterested staff & an inflexible approach to customer care then this is your place! One meal out of 4 failed to come, drinks...

Great location - that’s it. After having experienced some amazing food during our stay in London the menu of Aubaine looked promising. It’s basically a tourist trap. Mediocre food, incredibly priced for the quality and portion that you get. Felt totally ripped off. A service...

This vaguely French-style restaurant is on the south side of the main market complex with tables under a large canopy. There's hostess seating, which takes the hassle out of snagging a table. We ordered a small salad and the Croque Monsieur along with some drinks....

Stopped for lunch with friends in a pretty spot in Covent Garden. The food was pleasant but we found the service poor and the staff unfriendly. The waitress told us she was ‘too busy’ to help us split a bill and then never ended up...

Mostly the service, really terrible the waitress was rude, most of the options in the menu wasn’t available and the menu there is not even many options, also the food is not nice comparing to the price they charge

We had a running joke with our surrounding tables about how slow and rude the service was.... we were convinced that the waiter hated us!!! Aperol spritz was below average, wine was over-priced and the food was SHOCKING! They are clearly taking advantage of a...

Terrible service, waiters have bad attitude and are not interested in customer service. My tour almost left me, because I had to wait for the bill. GO SOMEWHERE ELSE!!!

Poor service and poor food. Avocado toast had the smallest smear . Chicken on a brioche bun was a dry bun with dry chicken and tiny portion of avocado. With two hot drinks the bill came to an astounding £43.00! A complete rip-off.

Read menu and asked for a table. When waitress came to take our order, my friend asked for scrambled eggs. Waitress said, “no, we don’t do that, we don’t have eggs today”. She enquired further and there were no eggs to scramble but you could...

Had lunch and a glass of wine. Silly me just asked for a Sav Blanc. The bill came and I was charged.$46 DOLLARS for a glass of wine. Rip off don’t ever eat there

We ordered what we thought was a margarita pizza. What arrived was a really bad recreation of a cheap cheese bread. The manager was very unprofessional and spoke with disrespect and was undermining us. It was a very bad experience and we left shortly after...

I went here for a morning coffee and pastry. Had to sit outside?? They did not take inside seating at 10am?? Not once was I checked on to see if I needed anything else and they had the cheek to add a service charge, for...

Went to this place today for lunch with a friend. Its a cross between a cafe (just cups of coffee and a restaurant serving light lunches. I had the ceaser salad my guest had the crab tortellini, with a choice of tomato or cream sauce,...

Cavent garden is busy at the best of times this Little Deli is in the centre of all the buss.e but surprisingly not that busy, the lunch we had was very nice but very expensive, I suppose if you are in the centre you pay...

We were tired and simply sat. Then the horror movie began. Garbage on dishes, followed by a rocket bill with an undeserved service tip and the unnanounced VAT. Look the shows around and eat elsewhere.

London is beautiful but still a bit cold for me. Looking for take out, I found this lovely French deli with fresh baked goods in Covent Garden.

I'm still speechless over the service received! The waitress was unbelievably rude. First we were rushed to order despite saying we were not ready and need a few more minutes.She basically stood over us reading out the options and glaring until we picked something. We...

The staff member we were served with was new and interesting levels of rude. Rushed us to order then disagreed with me when I said that the coffee was so strong as to be undrinkable. Which is genuinely was! Their colleagues were sympathetic but unhelpful....

We were a group of 5 (2 adults and 3 Teens). I love good restaurants and I know that sometimes the atmosphere is a part of the package you'll get. That's fine but paying that amount of money (more than €130) and we had to...

I Used to go to Aubaine in South Ken and the one near Regent St. Beautiful food and great service are the only things that came to mind until I tried their Covent Garden deli yesterday. I was excited to find them there as I...

I lived in London for many years and never bothered to venture into Covent Garden for anything. I brought my lovely American wife over for short break to experience London for herself and as tourists do, they select restaurants in tourist hot spots. As a...

Sat here for ages with a glass of wine then coffee and pistachio cake. All very pleasant. Staff weren’t particularly smiley but the wrap was so fab for February, we didn’t really care!

We had a decent chicken sandwich/bun which was fine but I can’t say I will be back. Seats are located we next to fairly busy street which isn’t ideal.

The place is really nice, but the pastries aren’t really good. Also the coffe is disgusting, said by an Italian though, so maybe I have high standards. It’s really turistic.

Reviews are down to the descretion of the customer, push notifications are ridiculous!! You have a nice deli and the coffee was nice but if I knew connecting to your Wi-Fi would mean I get daily requests to leave reviews I never would have visited....

The food was great and the staff were very nice. The service was very fast we did not even wait 15minutes for our food to arrive.

A most mediocre place for a cup of coffee in Covent Garden, staff pretty much ignored me, tea was luke warm and no-one even offered me a menu.

While waiting in the ridiculously long queue for Ding Tai Fung, luckily we found this little cafe near by. Friendly and really nice of them to still be serving us charcuterie board and salad to go with our wine when their kitchen actually closed nearly...

I popped in for a light meal on Friday 21st December and the staff really did not seem interested in serving me. They did not smile and were not welcoming at all which was a shame a few nights before Christmas. My meal was actually...

Place was cold on a winters day. We needed some warmth & not many places so missed opportunity. Waitress service sporadic but friendly.

A Sunday morning visit to Covent Garden was unfortunately a disappointment after having a coffee here. Poor service with staff showing no interest at all. Pricey and awful coffee. Will not be returning

I arrived at 11:50, i waited for 10 minutes for the waiter and she told me “it’s 12:01, you can not order anymore breakfast”... so I asked for a coffee... they didn t brought me a spoon.. very disappointed!

Such a nice place to relax, look out the window and admire Covent Garden! Especially at Christmas time.

Stopped by to have a brunch literally my on,y meal, on that a day. The hostess was pleasant and smiling; her colleague seemed less happy and didn’t really pay attention to my request (as she came with full dishes, when I requested only the eggs...

Managed to get a table inside on Saturday evening, which was good, as we'd not managed to get in anywhere else. Food wasn't too bad although the Croque Monsieur was a little bit soggy. One of those places that you'd expect more from but don't...

Excellent food, well worth the wait, very efficient service and happy and friendly staff...a lovely restaurant

even if the location is good the food isn't. The service was ok but not able to compensate the quality of the food.

Popped in to for a cake and coffee. Nice place to sit and people watch, but the chocolate cherry cake I ordered was sadly a little stale. Ended up leaving quite a lot.

Stopped on the hood for a quick lunch for work. The service was good and the food tasty. Not your usual sandwich/cake resturant but offers a different approach to a quick lunch.

I have been here a couple of times and on both occasions the service has been poor, 20 minute + wait to have order taken, standing around waiting to be seated and having to hunt someone down to pay the bill. Only reason I have...

It was a lovely relaxing experience. I would recommend this deli for couples & for a group of friends wanting to brunch

On a recent visit I stopped for a croissant and a cuppa. Enjoyed both. Excellent service and friendly staff

Stopped for a drink and nibbles one afternoon. Beautiful patio. Absolutely horrible service. Our server literally disappeared. A new server finally materialized and we felt so bad for him. He said several staff had left. He apparently was trying to accommodate a crowded patio of...

Overall this was a very dissapointing visit. We only stopped off for a drink and quick bite as had travelled all day and couldn't check into our hotel untill 15:00. We ordered two glasses of Prosecco and some of their savoury croissants. We waited 20...

Brief stop at this cafe. Food ok and service pleasant. Great place to watch the world walk past as you enjoy a coffee.

We stopped here on a lovely, sunny day for a refresher. The staff were really pleasant and chatty which is so nice and different from a lot of places in London (personal opinion). I’ve read some of the other reviews and people seem outraged with...

Don’t bother. Service is rubbish, only ordered coffee and pain au chocolate. The second didn’t come, I asked for a glass of water to go with the coffee, for drinking- the waiter offered a pot of hot water. They just are clueless here- I wasn’t...

We had the brie truffle tartine and it was really good! The staff is also very nice and the location is very good.

Came here with two friends on a busy Saturday afternoon during the heatwave in June. We needed somewhere to eat before going to watch a show at the Cambridge theatre. It was very busy which is always a positive point when you're not from the...

The cafe was very clean, including the plaza area, very friendly staff and speedy service, we only had coffees, which were lovely but the food did look very appetising.

Lovely Covent Garden setting with a good drinks selection and some especially tasty cakes. Good spot to watch the world go by on a sunny summer afternoon with a couple of Aperol Spritz.

I was so excited to eat here as I'd passed it several times in Covent Garden. First off, they didn't let me sit inside, which is why I went there in the first place. I walked in and asked for an indoor seat-there were many...

Very good pre-dinner happy hour. Good Aperol Spritz and a very good cheese board. Young and kind waiters in a trendy space

Excellent service. We had a visit with the whole Family and it was wonderfull. Nice weather and a nice place for a rest!

Great location but service really poor, staff are either missing or surly. In any other location the place would go bust! Avoid!

We had lunch here on a lovely sunny July day. We were paying for being able to sit in prime people watching position in Covent Garden. Sadly the food didn't live up to that at all. The 'fresh' crab tartine was a small slice of...

Lunched here with 4 adults and 3 children. Service was prompt and friendly. Food (salads, sandwiches and cheese board) were excellent. I highly recommend.

Although food was great (generous portion sizes) and tasted great. Service was poor, lots of staff on but unhelpful and we had to get up to order, pay etc.... Also unclean and there was food smeared on husbands chair which has marked his top. Told...

On business in area needed a quick eat. Wandered into Covent Garden piazza and found Aubaine. Food tasty and good. Would have scored 5 stars except for service. Ignored by 3 staff before getting excellent service from lady with auburn hair (sorry didn’t catch name)...

It was a nice place to sit in the sun. That’s the point though. We ordered and asked for some cold water as we sat in the sun. The food arrived 15 minutes later and it took 2 reminders to get the water. Coffee was...

We visited Covent Garden on Saturday 14th July. We saw this place and thought it looked like a nice enough place to have some drinks outside in the sun. Whilst the service for the most part was great, we felt the service from the guy,...

30 degrees in the capital, outside eating at a premium - luckily we walked past the Aubaine Deli and they were able to seat all 7 of us together - their last tables that had only just been vacated. Relaxed, but prompt and polite, service....

Lovely lunch in the summer sunshine. Excellent service . I had a baked goats cheese salad and my daughter the caesar...fresh and tasty and plenty of it. Highly recommend for a relaxing luncheon.

Nice outside eating area if it’s sunny and food is ok. This is a tourist trap but what else do you expect in Covent Garden. Service was also ok. It was expensive but you’re paying for the location rather than the food quality.

it was really nice food was nice, too hot to eat anything tho, nice surroundings busy in covent garden at every restaurant so can’t really complain about how busy it was.

So I went to Aubaine in Covent Garden yesterday. The service was slower than slow, upon them telling us after every 30 minutes they would charge our table an extra £20 per person.. on top of our food bill. They certainly played that to their...

Terrible experience, very expensive lunch which doesn't match with the quality offered. Ordered a salad "ham and melon" which should also include basil, balsamic, and rocket. However, only got a plate with ham and melon. No apologies after informing the staff. Paid 46 euro for...

When you’re paying over £8 for a tea and coffee you don’t expect to have to ask for your order to be taken, or wait ages for it to be brought or wait ages to pay because they cannot find the card machine