At The Chapel in South Somerset - Phone Number, Reservations, Reviews

Disappointed with this visit.We had focaccia to start with but it was stale and dry rather than a nice pillowy, oily treat. Great olives. My partner's pizza was fine but dull and rather soggy and with tinned tomato topping. I had a burger which had a burnt brioche bun and the burger itself was overcooked with burnt edges and completely lacking in taste. Very unpleasant. The setting is lovely and the waitress was charming but the barman was extremely miserable and looked like he hated being there!

As good as it was around 20 years ago when I first went here. Wonderful space, really good pizza and service. Nice

Lunch on the Terrace was a great experience. Aubergine dish was outstanding, soup enjoyed, pizza toppings could have been more interesting and generous. Plants around us were stunning.

When choosing a room, make sure not to choose the room under the attic. Due to the sloping ceilings and the high knee floor, the room seems a bit cramped. However, if you spend the whole day enjoying the great surroundings, this doesn't matter much. The breakfast, as well as the location and the staff, are extremely accommodating and fulfill all your wishes.

Disappointing, Obnoxious, Unprofessional, Unhelpful Customer Service plus extremely unfriendly. This review is about the coffee place/ Café/ Restaurant - At The Chapel. I have loved this place for years and despite other people saying how bad the place was with average food I still loved it. Every time we came to the countryside we would first drive to Bruton to buy whatever we could from The Chapel. The service has been always on the unfriendly side but once they realised that we were loyal customers and not just visitors they would warm up a little bit… I have been completely shocked what happened, this place has gone from bad to worse and sadly I have to agree with all the negative feedbacks below on facebook. There is clearly something fundamentally wrong with this place, not only are the staff lacking in the most basic training but the management are unable to handle difficult and challenging situations without offending customers. I walked into the cafe feeling so happy to be back again only to see that everyone looks so unhappy, no acknowledgement no hello no good afternoon nothing at all and when questioned a member of staff about what is the difference between two different breads the person was unable to answer, when i questioned the staff about vegan, and dairy free pastries I was told to read every single ingredient on every single label as the person also had no clue what I was talking about. For your information I did read the the labels but on chocolate cake the description of Allergens: was left blank no description at all and your member of staff not only was unable to answer the basic question but has no knowledge of the products you sell. This is unacceptable, given what had happened recently and how an innocent person died due to her allergies not being taken seriously, I am stunned by this approach and how little your staff know about the products and how your employees walked around the cafe/ bakery pulling the face and making unpleasant and unfriendly faces instead of helping. Finally, when I managed to put my order together and I paid, I noticed that I was given completely wrong order. When another member of staff joined in this chaos, I was treated with lack of respect, I said this service is extremely unfriendly and unhelpful and that I have an allergy which no one was able to answer my questions, the member of staff pulled out a bread with cynical behaviour stating this is bread… this behaviour is unacceptable and it shows lack of compassion, respect and humanity. What a shame how you act not only as “professionals” but humans. Customers come to your or any other business to have enjoyable shopping experience and that involves having a conversation with the staff, it is completely inappropriate and unacceptable for members of staff being in a working environment without not only product knowledge but also with people skills. To summarise your place, I came to to buy chia vegan latte and beautiful dairy free cake but walked out being treated in very unprofessional and miserable manner by your staff, definitely would not recommend this place there are few other places within driving distance but with happy and most importantly polite staff. Wish you peace and love as you clearly lacking this in your life.

Super pizza restaurant in an interesting old chapel. Food is good. Vibe is nice. Good food and drink options. Gets busy at the weekend.

The food was great - lovely to look at and delicious to eat BUT the service was surly at best. We ate there last a couple of years ago and then our waiter was delightful and very helpful. This time our waiter could not have been less interested. Chapel - get your act together. You are not cheap and for your prices we also expect cheerful smiling attention.

Wir haben hier als Familie einen hervorragenden Abend verbracht. Es ist eigentlich kein Restaurant, dass man zwingend mit Kindern besucht, aber es wurde uns in vielfacher Hinsicht trotzdem leicht gemacht. Der Raum ist wunderschön, imposant und der Service ist zuvorkommend. Das Essen war top, für die Kinder gab es eine tolle Pizza. Alles auf hohen Niveau, trotzdem nicht anstrengend, aber niveauvoll. Ein besondere Ort, der trotz der gehobenen Preise ein gutes Preis-/Leistungsverhältnis hat. Es stimmt hier sehr, sehr viel.

Great place for pre dinner cocktails if u are eating at The Osip

Came here for a roast dinner but I was pretty disappointed. I was served 2 wafer thin slivers of beef and my partner had a solitary slice of pork. Both dishes came without their condiments (horse radish and apple sauce), so we had to ask the waitress for these. I don't really care about the price and the overall flavours were ok, but come on, 2 extremely thin slices of beef is not acceptable. It was the kind you'd get a packet at a supermarket, not befitting of a dinner menu. Aside from that the yorkshire puddings were more like big crisps and they were pretty inedible. I guess they left out the egg from the mixture to appease vegans, but surely someone must have tasted these before serving and realised how unappetising they were. All in all it was more like a school dinner. I liked the space and the ambience, which is why I gave this 2*s instead of 1.

We had a great stay and meal At The Chapel. Our room was beautiful, the meal was delicious and vegan options were available. They also delivered freshly baked vegan croissants to our room in the morning. Breakfast was also great value for guests. We would highly recommend it.

We didn't stay here but had lunch. Food was gorgeous and we were served by a really lovely waitress. We didn't feel rushed, we could take our time. Would definitely recommend and we will be going back.

Good service and great portions!

I had a delicious Sunday roast beef with all the trimmings and a super tasty tiramisu to finish. The staff were very friendly and welcoming. I’d highly recommend. The rye bread bought from the bakery was also of great quality.

Beautiful great tasting food and good service

I recently visited At The Chapel and, unfortunately, had a disappointing experience despite the promising venue and good food. We placed our initial order and it took nearly 30 minutes for our coffees to arrive. To make matters worse, one of the cups was dirty which is simply unacceptable. We ordered two cooked breakfasts and a breakfast roll, which took 50 minutes to get to our table. During this time, we noticed that tables who came in after us received their food much earlier. This inconsistency in service was frustrating. There was no check-in on our table while we were eating, and the young waiters seemed indifferent to providing a good dining experience. Their lack of care was evident and disappointing. Despite these issues, I must say that the food was good, and the venue itself is beautiful. Additionally, a more experienced waitress did apologise for the delays which was appreciated, but it wasn't enough to offset the overall poor service. Given the service we experienced, I'm hesitant to return or recommend At The Chapel. There are certainly areas that need improvement to match the quality of the food and the venue.

We had an amazing lunch at At the Chapel. The pizza is much better than even the photos indicate! The Diavola is out of this world. They have a special lager that is extremely light - my partner tells me the most difficult kinds of lagers to brew - however if you don't like a very light lager perhaps opt for something else! The only little downside was that the waitstaff seemed annoyed at us when we made some reasonable requests (a dip for our pizza) so that is where I have dropped a star for service. Thank you for overall a great time!

Fantastic service for us humans and our two dachshunds!! Lovely staff, wonderful chefs who create beautiful food, our supper was delicious! The room was clean and comfy. The sourdough bread was that great we brought a loaf home! The only thing was some light bulbs where out in the room and no water provided albeit the moment I informed the staff about the water they couldn't bring it quick enough fo us and a bowl for our dogs thankfully. Thank you all.

Staying fairly local and found The Chapel by chance. Were celebrating a birthday and stopped by for lunch. Excellent food, cooked and presented with care. Modern, healthy and delicious! Thank you 🤩

Had an amazing meal here last night. Service and food were both exceptional.

Excellent location and facilities. The staff seemed rushed / frustrated at times

Possibly the MOST Expensive takeaway coffee you can buy in South West England. Expect “London” prices here. It is a nice venue, and great for bread. But prices are steep (think Bruton School) They even charge 50p extra, if you like milk with your Americano!

The restaurant is based in an old chapel, hence the name. Enjoyed the visit as the food (especially the pizzas and fish)were excellent as were the drinks. Staff nice with quick service. Enjoyed everything from setting to the food. Will return when back in the area.

Exceptional food in an exceptional setting served by exceptional people. Thank you to everyone involved in today's visit 07/04/2024. We couldn't fault anything. Roast chicken with all the trimmings was the best roast we’ve ever tasted. Outstanding. Pizza and chips the best outside of Naples.

This place never fails to disappoint. There is so much hype about The Chapel that I thought past experiences were just unlucky one offs but sadly they are consistently lacking. We find the staff a bit ' precious ' and you can't have a burger cooked to your liking due to health and safety. I've never heard that one before! Aside from an overcooked, cold,dry burger, the menu and food was ordinary although some members of our party of 8 said the pizzas were nice. Shan't bother giving The Chapel another 'benefit of the doubt' visit.

Loved the time spent there, fantastic place.

Lovely place for a pizza, coffee etc

I took a friend from South Africa to your restaurant this afternoon, looking forward to introducing her to Bruton and all the delights on offer. I cannot tell you how disappointed I was, your restaurant was dirty, we were shown to a table uncleaned and covered in debris, we were completely ignored and it took twenty minutes to get someone to take our order. No one came and asked if we would like more coffee, so eventually we decided to leave. We paid and left with such disappointment. Your cloakrooms were appalling, two loos not flushing and untidy. Please sort all of this out, I was embarrassed.

Impressive on entry Menu looks good All the foundations to a great restaurant Front of house staff unfriendly, told I could not order the steak for medium only medium rare! Never experienced this before. Waited a long time for a drink when the restaurant was half full. Waitresses - both polite and friendly.

Came for pizza , was mates bday, it was really tasty snd the dough was perfect. Very happy

Just there for a snack , never seen before , excellent service , friendly and food , coffees drinks all good oh and some cake too

Got a take out pizza , would have been better making cheese on toast . It actually tastes worst than looks which is hard to believe , actually am now make cheese on toast .

Lamb perfectly cooked. A big group, almost 40, and so elbow space, a bit tight

Super value and super food right in the centre of Bruton. A restaurant that major cities would be glad to have in their high street .... how fortunate for us it is in Bruton. Friendly and efficient service with staff willing to go the extra mile for their customers. Highly recommended but be sure to book to get a table.

Really beautiful converted chapel, and a great buzzy atmosphere. We had a great lunch, and there was a really lovely selection of small plates, mains and Pizza. Good service, delicious food, we would love to come back, and stay next time ❤️

Very good food and great staff. Nice atmosphere. Thanks form the guises

Tried various foods here - coffee, cider, pizza, chicken and beef dish. Coffee, as other people mentioned, barista needs a training. Pizza was very nice, dough is really fresh, other ingredients as well - Highly recommended. Cider, Chicken and beef were okay good but not great. I would return for the pizza!

It’s our first evening in Bruton and we couldn’t have picked a better venue for our evening meal. The service was awesome lizzie looked after us and the food too was top class. The restaurant itself is a 1700’s chapel presented in a modern stylish and relaxing way. I would highly recommend. Next time we will try the hotel as well.

1.Dreadful food I had the cervice for a starter. This was swimming, if not drowned in a very acidic grapefruit juice. If that wasn't poor enough, it was very annihilated, by a covering of hot pepper. The portion size was shockingly small. I informed our waiter of my displeasure, to which he responded saying he would give my feedback to the "chef". Next came my main course. Skate wing. Well the whole fish must have been very small, because I have never had such a small piece of skate. It was overcooked, and served with a very small piece of white salsify, and cauliflower, cunningly disguised. The prawn and butter sauce was cloying. The side of skinny fries, were far from skinny, overcooked and dried up. The broccoli was okay, but the accompanying sauce was awful. 2 poor service A very perfunctory foh welcome. The restaurant was cold. Our table was in a corner, which made it difficult to serve us. The menus were in one pile, with no special menus, and no drinks menu. The table itself looked past its best and given a cursory wipe over, in preparation for customers. I received no feedback regarding my dissatisfaction with my starter. The bill gave no adjustment either. A truly terrible food experience. It is severely overpriced, and not even "reassuringly expensive".

Reliable eatery with delicious baked goods and wood fired pizza

Amazing place - lovely food and great setting! Had pizza, arincini, and tiramisu. All DELICOUS and some lovely aperol spritz.

Seriously disappointing…we visited when it first opened and was disappointed, thought it deserved another try? So our fury friends walk through the restaurant and open kitchen - baffled…to sit upstairs where service is actually non existent, that non existent the FOH team can’t understand the logic either! No FOH station on the floor to get essential like salt & pepper, ketchup, mayo, cutlery, water! Servers wasting time running up and down stairs!

We followed up a lovely country walk with an equally very nice lunch here. The food was very nice - I had a pizza - and our friends complemented it. The service was good, even though the restaurant was quite busy. The restaurant is impressive in that it is in a former chapel with high ceilings and large windows and an impressive central light fitting. I did, though, think that the white paint on the walls made it feel quite austere. The real pizza oven was a nice touch.

We were hoping to have a lovely lunch even though we knew it would be a little pricey. The reality was that the whole experience was extremely disappointing. The entrance was chaotic, unfriendly and unwelcoming. The decor felt really uninspiring and we had to work hard to get served. Whilst we waited for the menus we were given a bottle of tepid tap water. Not a great start! The staff were totally inattentive and I think we were finally served by the owner who seemed pre-occupied and uninterested! The French onion soup was a bowl of tasteless mush that looked like it had given up the Will to live!and the burrito dish was just bland and uninteresting. The one flat white coffee was great! For this experience we paid £26.18 which included £2.38 of non-agreed service charge! I really hope the owners take note of this review. We entered At the Chapel really expecting to have a lovely meal and experience. We left feeling ripped off. The final insult was when I used the ladies and non of the toilet doors actually locked! Unsurprisingly we won’t be back. Two minutes further down the road we found a lovely cafe/ bookshop for coffee and cake. The whole experience was vastly better and much more realistically priced!

Onion soup was a bowl of onion jam, no liquid only oil, the ceviche was bland and tasteless. Slightly baffled by the prices versus what was served. I was really hoping for something special but the food wasn’t. The service and venue great but food was below average.

Christmas lunch!! What a fantastic meal..the food really does live up to the hype I started with the crab and langoustine and followed this with the rib of beef and ox cheek and finished with the Christmas pudding. All were adapted for my dairy issues without any problems whatsoever. Each course was incredibly tasty, but the beef was unbelievable!!! I really would recommend a visit here It's very relaxed and families were welcome. The staff were very friendly and attentive. A thoroughly enjoyable experience There's also a large selection of drinks, including low alcohol/mocktails, so lots of choice to keep everyone happy

Our party of 4 enjoyed the excellent roast beef, pork and the fish main course with nduja as well as the game terrine , pickled delicata and smoked trout. Nice atmosphere, we haven’t been here for a few years, now under new owners and doing a great job.

Great food, service and atmosphere. That’s why we keep coming back! The pizzas are great and so is the roast! Really nice you have a draught lager on tap now!

Second Sunday visit to this place and both times we had to return the coffee. Weak and tasteless. Limited breakfast menu. Very mediocre muffin. Doughnut was not fresh. Style over substance.

Centrally located, this is an attractive and friendly venue for a family meal. There are a few bench tables for larger groups, and low tables with armchairs around the bar area for casual dining. Food was of a high standard: the varied menu includes excellent pizza, while the grilled cabbage side dish deserves special mention. Excellent courteous service, and our young children were made to feel welcome. Prices are not excessive bearing in mind the location, and we left well satisfied.

This was the most incredible find on our journey home to Kent from Cornwall. Funghi Pizza was wood fired and exceptional. Braised cabbage side was off the charts and even the fries were sooo good. Chai latte and a few dog treats for Hector. You...

Delicious wood fired pizza enjoyed in a beautiful setting. Chocolate dessert was great too. Service and overall experience was excellent. Highly recommended.

On holiday close by, and had been to the bakery earlier in the week for pastries. Booked a table for lunch. However, still had to stand and wait for our table to become available despite the reservation. No apology. Service all round was not good...

Disappointing experience today at the Chapel, called in for a breakfast and was served a tumbler each full of tasty but luke warm coffee, Ordered a Pain au Chocolat and an Almond croissant but by the time the waitress returned to inform us that they...

Dining at At The Chapel in Briton, Somerset, was a culinary revelation. The wood-fired pizzas were a symphony of flavors, Dining at At The Chapel in Burten, Somerset, was a culinary revelation. The wood-fired pizzas were a symphony of flavors, with each bite transporting my...

We booked a large party for a colleague's leaving meal. On arriving we were not booked in the main restaurant but the basement courtyard. One long table rather than a square which isolated guests. As the table was outside with no outdoor heaters - we...

The best burger I've ever eaten! Lovely lunch, burger and salad, coconut panacotta, wine, excellent coffee. Service was rather inefficient and indifferent, my only complaint. Lovely building. Not as expensive as I'd been warned it was. Reasonable price for a memorable lunch.

Fast, friendly service - we only ordered drinks and takeout pizza but staff were polite and helpful- the Chai was the real deal - no syrup- a proper house blend

Nice atmosphere but the food is below average. Salad was wet and limp, pizza was soggy and we sent the fries away as they were undercooked and tasteless. Service staff were nice but we won't be coming back.

Hadn't booked and arrived 20 minutes before kitchens were due to close. Made very welcome by male on entry, and informed we needed to order ASAP, had stuffed roast pork, boy had roast beef and wife a burger. Couldn't fault any of it, hot, tasted...

The pizza was good . Me and my family had a lovely pizza time together. I am a very difficult person when it comes to pizza because I had a horrible pizza somewhere else before. This pizza was delicious and great . Well done to...

The restaurant is a beautiful open space, full of interesting art and had a really nice atmosphere when we visited on a Saturday afternoon for lunch. It's perfectly placed on the Bruton high street for an explore before/after eating. The wine list is good, along...

Saturday 15th We visited this extraordinary building after a recommendation from friends, a little awkward to say the least after walking past a chef with long hair shoulder length in a chef jacket and green apron in the alley way literally feet from the front...

We had lunch there, and were very pleased - very nice pizza and other food in a lovely converted chapel

Visited twice in one day. Early afternoon for a refreshing mocktail. Then booked for early evening dinner at 6.30 pm via their online app. Service was efficient though not the quickest, having said that we did not feel rushed. We both had the gourmet burger,...

Where to start? This was a gorgeous restaurant. We sat on the terrace with our dog and it was idyllic. The food was amazing too. We had pizza and pasta and it was 🤌🏻 there’s parking on the street outside if you can find a...

I think that the people who have posted negative reviews must have eaten in a different place! Our experience was first class from pre dinner drink thro to dessert. Attentive friendly staff, good service, pleasant setting and delicious food. We had piping hot beautifully cooked...

A quirky restaurant situated within a converted chapel in the centre of town. The menu tries to emulate continental style food featuring spanish influences. The dishes were presented nicely and the staff were friendly and welcoming. The flavours in the dishes were not piquant as...

Lovely! Enjoyed a date with my dog on the upper level, Connor the manager was very welcoming, had great food and drink knowledge and made the over all experience top notch! Will visit again!

Wish i had read the reviews first and booked elsewhere :-( Pros: The staff were VERY hardworking and deserve a mention. Brilliant, fast paced service with a smile. The building was also lovely, smaller then in the photos but with good accoustics, even though cavernous....

Food only average - needs a better chef. Service average/poor. Prices high. Used to be SO MUCH BETTER.

Nice surroundings and friendly efficient staff. Alas food let them down. Two of our party ( of 7) ordered a burger. It was well, presented and looked good in its bun. However it was grossly over cooked probably more than once. The outside was black...

Had the Nut Roast for Sunday lunch. It was awful. The overfilled plate (too small for the amount of food piled on it), was smothered in a fairly tasteless brown gravy which turned the nut roast & veg into sludge. (Perhaps serve the gravy in...

The food was cold, overpriced and bland. Not what you expect for a £22 dish.. would definitely not visit again. Asked for a bottled water for the table, served warm with no ice or lemon available. The only positive was the location, very pretty setting...

Really nice food but the service was awful. We had to chase up drinks twice and the main course took 40 minutes to arrive. We were there to celebrate wedding anniversary and I was expecting something a bit more special. Lovely building though.

Why are we being given take away cups and cutlery to eat in… Very disappointing there is no thought of the environment… Cake was delicious, but staff rather insincere… slightly disappointing visit.

Over the years we have travelled here from near Lacock to enjoy some of the beautiful food that was on offer, however its been a couple of year's since our last visit and our expectations were that once again the journey to this venue was...

The food used to be good here, but it has gone down hill. We had a burger and ravioli, both were ok, but for the price you pay not worth it - pay a lot less elsewhere in a cafe and get the same fare....

Popped in for breakfast. Ordered 1 decaf coffee and 1 ordinary and got 2 decaf Ordered 2 lots of scrambled eggs, 1 with sausages, 1 with hash browns. Both were served on cold plates. Hash browns were tepid at best but on a cold plate...

We both had pizza’s ( one gluten free) and they were delicious . Friendly quietly efficient service and calm atmosphere. A number of families in and well catered for. Very clean . Good coffee.

poor service and only average food quality Had to wait 10 minutes to place order and waited a further 20 mins to be served The restaurant was nor full Need more and better trained staff This is a regular occurrence and will nor return

Our family of my wife and me and 4 adult children, have been visiting the restaurant and bakery at least 1-2 times each year for 5+ years. We love the style and whole ambiance of At The Chapel. We were slightly nervous before our visit...

We had booked for a family lunch celebration and were concerned about the recent negative reviews and considered cancelling our reservation, but did not. We arrived and were warmly welcomed and shown to our table. Service was prompt and friendly and the food was greatly...

Here is that very rare place where you find baking that is fresh and at the finest point of the art. Forget your diet for the nonce. You are unlikely to find anything of like quality elsewhere. The croissant for me was the epitome ~...

We visited this restaurant because of reviews we had seen in places like Time Out (why didn’t I check here?!) Admittedly we arrived at an unusual time for dinner (16:00), we were awkwardly seated at a table with menus. There were quite a few children...

We are regular local visitors to At the Chapel. Sadly, it appears to have gone downhill since the change in ownership. The unobtrusive elegance of the service is gone, replaced by shouty pub-style staff. I've adjusted my expectations since to not expect any form of...

Third visit to At the Chapel and possibly the last as things seem to have gone downhill. Greeted without a smile, waitress not particularly friendly or attentive throughout the service. Ordered bread which didn't come until the food arrived, was starving as the food took...

Selected bottled beer, unavailable - Bread for the table now charged for, and was not as good as the salt/rosemary crust previously given foc - Wine glasses were dirty and had to be changed - Selected main course (the only fish dish on the menu),...

Called in here to pick up some rolls for lunch and coffees after a long hike. Nearly £7 each for a take away crusty cob with some chicken and lettuce in, no bigger than a clenched fist. Far too expensive for what it was. At...

Lovely room, obviously in what was a Methodist or other non-conformist chapel. Staff absolutely charming and very helpful. Drinks marvellous, but food a little too focused on the alternative options. I had roast porcetta which was very fatty but very tasty. My wife had a...

Had heard great things but were actually left a little disappointed, when we arrived the staff were lovely and welcoming ,we were shown to a huge table in the middle of the restaurant, it was busy but we felt there was no ambience, it was...

We were welcomed into the bright and airy dining room by a lovely, friendly staff member. Situated in an old chapel, the building is full of character. You also have to pass the amazing bakery, wood fired oven and wine shop which gets the mouth...

Really great service and totally awesome and authentic Italian pizza in a super cool space - what’s not to like 👍

At the Chapel was one of the projects that made Bruton a happening place. The welcome there was always exceptional, the service peerless and the food adventutous, original and excellent. The owners had a philiosphy about business that came from the heart and was not...

We recently stayed At The Chapel as we understood that it is under the ownership of the Stay Original Group and their great management team. The Chapel is described on their website as a restaurant with rooms and we weren't disappointed. We arrived in time...

Thank goodness that At The Chapel now has new owners and management. A much improved experience since we last stayed and ate here. Very good food, service and attention to detail. It just goes to show how new owners can bring better standards and systems....

We had a family gathering in Bruton and went into town for lunch, not knowing exactly where we were going we walked into "At The Chapel" and saw the amazing pizzas. They were able to seat all 10 of us and the food was so...

We had lunch here. The pizzas were very good pizzas and the service was friendly. We’ll come back for dinner next time we’re in Bruton.

we visited on a Monday night when it was quiet busy but we didn't have to wait long for our meal which was the sourdough pizzas with skinny fries. Followed by tiramasu and delicious fig ice cream. The waitress was very good but not chatty...

I popped in for a quick lunch whilst visiting their bakery as I had never been. I will be back again. The decor is simple but creative. It would be a great meeting place for my friends and I