Based on 2.527 opinions finded in 2 websites
Based on 2.527 opinions finded in 2 websites
Nº 870 in 1203 in Northumberland
Nº 255 of 324 British in Northumberland
Opinions
Christmas dinner 2024 the service was excellent & the food was fresh & delicious, our table was nice & private but we still experienced a nice atmosphere👍
Rory . 2024-12-31
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We came here for Christmas lunch with family, we were seated by very friendly waitress, the food was really good, I was quite surprised at how nice it was, we will return on our next visit to Northumberland.
Nixynic . 2024-12-29
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Excellent breakfast with Santa, breakfast was delicious and the staff were fantastic with the kids . Sharon was very friendly and fabulous and Santa was super too
Gemma Parkin . 2024-12-24
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Lovely greeting as we entered from Sharon and the service she provided was fantastic! Great asset to the team
Amie Houghton . 2024-12-24
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Food was great. Brilliant service and staff were superb, especially Sharon who was great will be coming again.
Samantha Ball . 2024-12-24
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Food was brilliant and the staff were very pleasant, especially Sharon who was very nice brilliant service.
Ethan Reynolds . 2024-12-22
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We popped into the Astley after a cold walk along the beach to warm up with a coffee and met Sharon. Sharon is an absolute asset to the pub. She is so friendly, chatty, warm and happy. She had us laughing within minutes of walking in, and although we have never met her before, it made us feel like we were all old friends. Can't speak highly enough of her and having worked in the industry myself until recently, I would employ her in a heartbeat! Brilliant!
Rebecca Reece . 2024-12-22
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Went for Sunday lunch today.. food was lovely and a fantastic selection to choose from.. we had the carvery and it was gorgeous.. Sharon who kept checking on us was so friendly and took the time to have a conversation with not just us but every table she was tending by too making it such a friendly atmosphere.. will definitely be back
Amanda Buglass . 2024-12-22
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Thank you, from the runners nice warm welcome good breakfast plenty to choice .a good morning had by all, merry xmas
kevin thomas . 2024-12-22
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Food was excellent, service by Sharon made the visit. Have a good Xmas
Max Robson . 2024-12-20
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Food was amazing Sharon was lovely couldn't ask for more
David Wright . 2024-12-20
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Amazing breakfast friendly staff good service from Sharon.
David Allen . 2024-12-20
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Great value for money. Great food in lovely warm pub
val heslop . 2024-12-20
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The carvery was amazing. The staff were all friendly especially our server sharon. We will definitely be back again
lynne . 2024-12-19
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The food was very good definitely recommend
Elliot Robinson . 2024-12-19
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Food was amazing and member of staff called sharon was very nice I will be coming back 10/10
Alan Rippon . 2024-12-17
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Great breakfast, served by Sharon who was a friendly waitress, will be back!
colin hunter . 2024-12-17
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Fantastic service from Sharon, always has a smile on her face. Beautiful food too
bianca bowers . 2024-12-16
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I take my adult son with severe special needs and the staff could not be more helpful and understanding. Especially Sharon who served me with a smile even though I know we are hard work and the girl on the carvery who is incredibly patient and accommodating with us.
Andrea Kane . 2024-12-16
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Sharon and the team are excellent, food is amazing . Service is amazing. Love coming here. Highly recommend
lee blyth . 2024-12-16
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Sharen always gives the best service .always makes you welcome and so nice
Leanne Foster . 2024-12-16
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Thanks to Sharon for lovely service
Tania Dunne . 2024-12-08
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Had the small carvery here, on the recommendation of a friend. Plate was very small, so couldn’t fill up much on veg. I opted for the beef. There was a good selection of vegetables, and they looked nice. Veg was tasty, but a bit lukewarm. By the time I found my beef buried under the veg, I was looking forward to tasting it. However the beef was fatty, gristly, and very sparse, even for a small portion. I left it on the plate, but didn’t feel I could then go and complain about the meat, as I had eaten most of the meal. Next time I will have the turkey, or some other meat that isn’t usually fatty. I suggest they at least give a decent sized plate even for the small portion, as I struggled to get all the veg and gravy I wanted on the very small plate given. It was a struggle to get the gravy on it without spilling some, as the plate was quite full.
SHEILA MOUAT . 2024-12-08
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We were served by Sharon today and she was so helpful and kind! She went the extra mile for us and was so bubbly and friendly. Great member of staff my daughter even told her that she loved her Christmas top! Thank you Sharon
molly havenhand . 2024-12-08
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Sharon was the nicest server totally went the extra mile
Catil McCarthy . 2024-12-08
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Warm welcome, good food and friendly staff, particularly David the cheery lad on the carvery!
Samantha Waters . 2024-12-08
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Lovely food, great service from Sharon. Will be back
Rich Smith . 2024-12-08
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Sharon was very helpful thank you
Pam Hoolin . 2024-12-08
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Highly recommended carvery loves this place been coming for years , Sharon was the best hostess and very helpful brilliant customer service will be coming back again thank yous all
cheryl harm . 2024-12-07
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Even though the weather must've put most people off the service, friendliness and food quality was fantastic! Would highly recommend the meat feast calzone!!
danny hunt . 2024-12-07
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We got served by Sharon, she was so lovely. We enjoyed our carvery! Highly recommend
Sophie Gray . 2024-12-07
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Amazing Sunday Carvery with family from the Shetlands Food was beautiful Atmosphere very christmassy Staff friendly- big shout out to Sharon - helpful attentative and fun Definitely be back
Julie Paterson . 2024-12-05
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We had a family Christmas carvery tonight, the food, service, and staff were amazing. We'll definitely be back. See you soon xxx
Marie Randle . 2024-12-04
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Fantastic Festive Food. Staff were very warm, welcoming and attentive. Definitely be back. Lovely atmosphere
Diane Walton . 2024-12-04
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Sharon welcomed us as soon as we walked in, very polite and very friendly. Very quick service, food was very nice but the amount of meat on a carvery wasn’t great. Would still recommend 👍
Mark Hetherington . 2024-12-04
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The staff member who served us was absolutely amazing and so lovely throughout, and the food was also absolutely beautiful and came very quickly. I believe the women’s name was Steph, but I could not be 100% that’s right.
Lauren Kelly . 2024-12-04
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Visited the astley for Christmas meal with cousins. Food was a good choice. Staff so welcoming and helpful. Definitely would visit again.
Linda D . 2024-12-04
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Everyone was so friendly and went that extra mile especially Sharon who made sure everything was perfect and it was 😊Love this place every time I come but its getting better
Daniel Samuels . 2024-12-02
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Food was lovely and service at the bar is quick, thanks to Sharon for looking after us
David Stewart . 2024-12-02
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Great food. We ordered a burger and pizza. Excellent service by Sharon. Food was swift. No issues at all. Will return.
Stretch 1892 . 2024-12-02
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Absolutely superb. Go there very often. Carvery the nicest around. Very friendly staff. Honestly can't fault it.
Mark Thompson . 2024-12-01
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I always like to bring my son here greeted at the door got taken to our table by Ruby who was really helpful reminded us to log the car in we got our food and after we were done Ruby cleared the table and got my sons ice cream tub for him .always a good place to come and enjoy and relax
George Plant . 2024-12-01
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We went for a carvery and the food was spot on. Danny and Shannell at the front were really welcoming, despite it being busy. The carver was very friendly, and ensured the carvery was plentiful. Me and my friends will definitely be back, and would recommend those toasties!
David F . 2024-11-28
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David the chef was amazing when I visited. The staff at the Astley are always good but he saw I was sad as I had received some bad news and come out to try and process. He was so kind and lovely despite being busy, a credit to your organisation 🥰
Kate Watson . 2024-11-27
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Staff were super friendly and helpful. Fantastic service and the food was excellent. We will definitely be back here again!
Imogen K . 2024-11-26
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Excellent food staff Sharon spot on couldn't do enough for us defo be back.
Brian Rutherford . 2024-11-26
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Delicious! Great service from the very smiley Sharon. Kitchen staff happy to carve, and make sure you're well fed! Lovely atmosphere of a well knit team, working together to make lunchtime brilliant! Had the carvery, great selection of meat and veg, all perfectly cooked and kept hot and well presented in a clean and tidy carvery bay.
Sarah English . 2024-11-26
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Sharon gave us great service today thank you !!!!
Alison Milburn . 2024-11-26
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We were 3rd in queue for Sunday Lunch, all veg/potatoes were cold ,gravy no taste and insipid, Its 2 years since we had lunch here,quality has definitely gone down, will not be returning. I would have spoken to manager but he was busy,left very disappointed.
David H. . 2024-11-25
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Lovely breakfast, great staff, great service thank you Sharon
Arthur Stonebanks . 2024-11-24
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Thank you Sharon fantastic hospitality.
Sam Goodlet . 2024-11-24
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Sharon was lovely, helpful, polite and checked everything was okay, we come every week and she’s always helpful and polite.
Kevin Armstrong . 2024-11-24
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Very friendly environment and with kids, especially Sharon was very helpful. We will be back again
michelle eastman . 2024-11-24
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Lucy and Sharon really made me and my family's visit so much more fun and warmful....we will 100% be back and encourage others to come...food great,staff even better!
William Taggart . 2024-11-23
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Fantastic staff special shout out to Sharon and Lucy for the warm welcome and great food and service and to the lad as well Beautiful carvery and lovely staff Definitely be back very soon xxx
daniel taggart . 2024-11-23
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Sharon is a fabulous barmaid creating a great and fun atmosphere. Great food, great craic
Kat Reed . 2024-11-23
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Great service especially by sharon
Malcolm Thirlwall . 2024-11-23
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Bought on line food. Was a bowl of mushed up mash potatoes few carrots and peas with a slice of fatty beef on top. Fit for my dog just. Went straight in bin. Never again. Used to call this place the ghastly arms when I was a kid. Lovely memories.
Nicholas Gay . 2024-11-22
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Food was great, everyone was friendly, Sharon one of the servers were really good with my little boy spoke and played with him. He really took to her.
The little Maid . 2024-11-22
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Absolutely love this place. Food is always spot on. Service is fantastic and it's dog friendly which is always a bonus! One of my favourite places. And my little fluff ball loves it too
Imogen-Jane Battey . 2024-11-22
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Lovely staff. Place nice & warm. Got a too good to go bag. English breakfast for £2.50 on the app. You have to park across the road in the car park. You must register your car at the bar or you'll get charged for parking.
dave smith . 2024-11-19
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Good sunday lunch, and Sharon was really friendly and welcoming, thank you!
Abi Armer . 2024-11-17
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Food was fantastic staff were great and Sharon was lovely as usual
Gillian Roberson . 2024-11-17
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We enjoyed our Sunday dinner at the Astley Arms today. The food was delicious, plenty of choice of meats, vegetables. Sharon made sure we had everything we needed, very helpful and kind. Went the extra mile with our daughter who wanted an ice cream.
Hayley Weatherstone . 2024-11-17
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First time today definitely won't be our last Food was amazing Cooked perfect. The bloke behind the bar with the Santa hat what a happy cheerful soul he is If I had one criticism would be the tables 10.11 and 12 crammed together Your nearly sat with the next table . Other than that loved loved loved it
Joanne . 2024-11-17
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The food is very good, the staff are polite and friendly, and the place very warm and welcoming.and Sharon and Alice were happy and welcoming
Peter Clarke . 2024-11-16
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Very friendly staff especially Sharon there to welcome you with a chat and a smile.
Rebecca . 2024-11-16
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Sharon was friendly and done a great service 👏 will be back soon
Jay Williamson . 2024-11-16
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Lovely breakfast and great price. Sharon and Alice had lovely customer service and were very attentive.
Tom Guthery . 2024-11-16
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Lovely pint and great service by Sharon. First time in here will definitely be back.
Alex Irving . 2024-11-16
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Nice food. Great service from Sharon
John Davies . 2024-11-16
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Lovely meal and staff, Sharon was excellent. Male member of staff on the carvery was great helping my 83 dad with his plate of food . Time was about 12.30pm
Mark Blacklock . 2024-11-14
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Really good value 2 course meal! Lucy's roast potatoes were fabulous, we'll be coming back soon.
Peter Hoban . 2024-11-13
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Haven't been since before the pandemic. Do love the changes, alot more variety of food. Ordered the carvery, highly disappointed that the amount of veg to choose from was minimum. Only had cauliflower with cheese, no just normal cauliflower, disappointment as not everyone's cup of tea with a Sunday lunch. No brussle sprouts. Not the most friendly welcome when entering the Stonehouse either. Will not be coming back and won't recommend. Not worth the price.
Samantha Watson . 2024-11-12
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Brilliant carvery, price and service. Great atmosphere and brilliant staff.
alan ball . 2024-11-12
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This is an updated review from my original one 3 years ago. I gave it 5* back then and I'd give it more now if I could! We've been a few times and never been disappointed. The food is beautiful. The service is quick. And the staff are some of the best! Sharron needs to be mentioned... She's one of the friendliest and bubbliest people! Always makes you feel warm and welcome 😁 She's so good with kids as well. Our 2 year old loves seeing her!
Chris . 2024-11-10
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We had a kids carvery and a standard carvery. Food was lovely and piping hot. Lovely little meal with my daughter. We are regulars so we will be back again
Davey Anderson . 2024-11-10
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Amazing service from Sharon thanks so much lovely food to
Kayleigh Watt . 2024-11-10
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Lovely food lovely service and great service from sharon
Cam Crosh . 2024-11-10
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Always amazing food and Sharon always creates such a lovely atmosphere by being friendly and positive. Very kid friendly my little one loves it here
Katie Mitchelson . 2024-11-10
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Updated Review: Under new management who are friendly and inviting. However vegan burger has changed and not as good as previous offering. So a little disappointed on our recent visit.(03/11/2024). —— Lovely food and service here. Sign of how good the food is, would have added a photo of the burger I had but it looked so good it was eaten before I remembered to photograph it. 🙃 Always feel welcomed when we come and great for the dog as well! Nice to be welcomed as an old friend especially by Sharon!
Derek O'Brien . 2024-11-09
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Amazing food, friendly, helpful staff. Will be back soon.
Carol Wilcox . 2024-11-06
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What a lovely welcome sharon has given me today. She was on hand and helped to the table. A credit to the company.
jane mcphee . 2024-11-06
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Dinner was nice apart from Veg which was hard
Lesley Bews . 2024-11-04
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We dined as a group of 4 and were disappointed with the food and service. The restaurant wasn’t busy, and yet it still took 55 minutes for our food to arrive and when it did, it all arrived at different times, rather than together, so each person on our table ate separately to each other. For example, one of our group ordered 3 starters as their main and each part of their order arrived separately. The beef burger patties were cheap and thin. On the online order, you had the option to remove onions and burger sauce which I did, and the burger arrived with both. No attention to detail. Avoid!
Matt . 2024-11-03
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Lovely food and service was great. Big shout out to Sharon who was a breath of fresh air, nothing was a bother and made sure our meal was as it should be.
Jayne Moore . 2024-11-03
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Super food and great service from Sharon
Rachael Richards . 2024-11-03
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A lovely breakfast and fantastic service Sharon made our day,such a lovely bubbly person. Will be back fir sure!
Mark Graham . 2024-11-01
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Sharon was super helpful, food was really lovely, especially roast potatoes! Relaxed atmosphere warm and friendly.
Judith Carroll . 2024-11-01
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Lucy Sharon and whoever makes the pizzas and the guy who works behind the bar today were fab. Brilliant! The new pizzas are absolutely lovely 👌
Melissa Irwin . 2024-11-01
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Called in for breakfast and it did not disappoint, Sharon made sure I was well looked after and was such a lovely happy member of staff, certainly an asset to the Astley arms!
stephen hughes . 2024-11-01
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Really friendly staff and owners
Francesca Wilkinson . 2024-10-30
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Here on holiday Sharon was the best she made our visit to Stonehouse memorable such a happy lady couldn’t do enough for us nothing was too much trouble a credit to your company Keep up the good work Sharon
Mark Knivett . 2024-10-30
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Always love my carvery at Astley Arms. Think I came after the beef had all gone but still enjoyed a turkey and loads potato veg ...wemt back for veggie seconds ! Today the meal was cool in parts but I still enjoyed it and I know the staff would warm meal up again if I had asked . Sharon looked after me very well ..very friendly and always helpful.
Gerry Tapscott . 2024-10-30
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Excellent service from Sharon and the lady serving the carvery. Cannot fault it
David Stemp . 2024-10-29
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Amazing customer service from Sharon this evening, she ensured we had everything we needed and that our meal was enjoyed by all. Her customer service is fantastic, smiling and she is so efficient. We wish our local Stone house had a Sharon !!! Also a massive thank you to the lovely chef, Lisa, service with a smile and nothing was too much trouble. Thank you so much !
Becky Appleby . 2024-10-29
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Love it here: friendly atmosphere and Sharon is fantastic.
Stuart . 2024-10-27
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Good quality, family friendly and good value for money. The staff are really friendly and helpful. Thank you for having us! Sharon is always a pleasure to see!.
Nicola Crowley . 2024-10-27
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Sharon was lovely! Made me feel comfortable her laugh is contagious!
Jordan Ewart . 2024-10-24
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Lovely place to have a nice breakfast and Sharon made it an even better morning woth her bubbly happy character always making sure we had everything we needed and even having general friendly chit chats
Chloe Venner . 2024-10-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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755 Opinions
The pub itself was lively and had a good atmosphere, but avoid staying overnight in the rooms. The positives were the location and friendly staff, but that’s about all. The place needs a thorough clean and the carpets in the room and corridor were so filthy that I wouldn’t want to walk on them with bare feet and they made the whole room smell. The room and bathroom had clearly been given some attention in terms of cleaning, but the things that a quick “once over” wouldn’t rectify (mould around the bath, grime on the dressing table, etc) were an issue. There were also lots of broken things in the room: the “whirlpool” bath, wobbly window fittings, holes in the panels in the bathroom. We wouldn’t stay here again, there are much nicer places in Alnwick that are similarly priced. The Black Swan ought to either drastically lower its prices, or invest in a deep clean.
306 Opinions
Went too watch the match canny pub some good characters in there I felt really welcome
832 Opinions
A group of 11 of us had dinner here recently after hearing good reviews about the steak offers. For starters we had the potato wedges and salt n pepper calamari to share. We also had two bottles of red wine and numerous glasses of beer. We had a variety of 7 different type of beef steak, 2 kangaroo steak, a barramundi with chips and a chicken parmigiana. Everyone having the beef steak commented their steak was cooked nicely. The barramundi was great too and so was the chicken parmigiana. However the two having the kangaroo steak commented their steak was quite dry as they ate into it as there was not enough sauce. They poured some of their red wine onto it so that they could finished it. Overall, everyone agreed they enjoyed their choices. Service was good but not exceptional.
749 Opinions
Canny just a sunday lunch in the bar nice armosphere not haute cuisine but basic hot and tasty and not to expensive food.... Guest ale was flippin rotten but barman gave me another one free.....