Based on 2.507 opinions finded in 2 websites
Based on 2.507 opinions finded in 2 websites
Nº 871 in 1203 in Northumberland
Nº 256 of 324 British in Northumberland
Opinions
Lovely breakfast, great staff, great service thank you Sharon
Arthur Stonebanks . 2024-11-24
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Thank you Sharon fantastic hospitality.
Sam Goodlet . 2024-11-24
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Very friendly environment and with kids, especially Sharon was very helpful. We will be back again
michelle eastman . 2024-11-24
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Sharon was lovely, helpful, polite and checked everything was okay, we come every week and she’s always helpful and polite.
Kevin Armstrong . 2024-11-24
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Fantastic staff special shout out to Sharon and Lucy for the warm welcome and great food and service and to the lad as well Beautiful carvery and lovely staff Definitely be back very soon xxx
daniel taggart . 2024-11-23
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Lucy and Sharon really made me and my family's visit so much more fun and warmful....we will 100% be back and encourage others to come...food great,staff even better!
William Taggart . 2024-11-23
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Sharon is a fabulous barmaid creating a great and fun atmosphere. Great food, great craic
Kat Reed . 2024-11-23
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Great service especially by sharon
Malcolm Thirlwall . 2024-11-23
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Bought on line food. Was a bowl of mushed up mash potatoes few carrots and peas with a slice of fatty beef on top. Fit for my dog just. Went straight in bin. Never again. Used to call this place the ghastly arms when I was a kid. Lovely memories.
Nicholas Gay . 2024-11-22
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Absolutely love this place. Food is always spot on. Service is fantastic and it's dog friendly which is always a bonus! One of my favourite places. And my little fluff ball loves it too
Imogen-Jane Battey . 2024-11-22
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Food was great, everyone was friendly, Sharon one of the servers were really good with my little boy spoke and played with him. He really took to her.
The little Maid . 2024-11-22
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Lovely staff. Place nice & warm. Got a too good to go bag. English breakfast for £2.50 on the app. You have to park across the road in the car park. You must register your car at the bar or you'll get charged for parking.
dave smith . 2024-11-19
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Good sunday lunch, and Sharon was really friendly and welcoming, thank you!
Abi Armer . 2024-11-17
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First time today definitely won't be our last Food was amazing Cooked perfect. The bloke behind the bar with the Santa hat what a happy cheerful soul he is If I had one criticism would be the tables 10.11 and 12 crammed together Your nearly sat with the next table . Other than that loved loved loved it
Joanne . 2024-11-17
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Food was fantastic staff were great and Sharon was lovely as usual
Gillian Roberson . 2024-11-17
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We enjoyed our Sunday dinner at the Astley Arms today. The food was delicious, plenty of choice of meats, vegetables. Sharon made sure we had everything we needed, very helpful and kind. Went the extra mile with our daughter who wanted an ice cream.
Hayley Weatherstone . 2024-11-17
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Nice food. Great service from Sharon
John Davies . 2024-11-16
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The food is very good, the staff are polite and friendly, and the place very warm and welcoming.and Sharon and Alice were happy and welcoming
Peter Clarke . 2024-11-16
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Lovely pint and great service by Sharon. First time in here will definitely be back.
Alex Irving . 2024-11-16
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Lovely breakfast and great price. Sharon and Alice had lovely customer service and were very attentive.
Tom Guthery . 2024-11-16
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Sharon was friendly and done a great service 👏 will be back soon
Jay Williamson . 2024-11-16
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Very friendly staff especially Sharon there to welcome you with a chat and a smile.
Rebecca . 2024-11-16
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Lovely meal and staff, Sharon was excellent. Male member of staff on the carvery was great helping my 83 dad with his plate of food . Time was about 12.30pm
Mark Blacklock . 2024-11-14
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Really good value 2 course meal! Lucy's roast potatoes were fabulous, we'll be coming back soon.
Peter Hoban . 2024-11-13
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Haven't been since before the pandemic. Do love the changes, alot more variety of food. Ordered the carvery, highly disappointed that the amount of veg to choose from was minimum. Only had cauliflower with cheese, no just normal cauliflower, disappointment as not everyone's cup of tea with a Sunday lunch. No brussle sprouts. Not the most friendly welcome when entering the Stonehouse either. Will not be coming back and won't recommend. Not worth the price.
Samantha Watson . 2024-11-12
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Brilliant carvery, price and service. Great atmosphere and brilliant staff.
alan ball . 2024-11-12
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This is an updated review from my original one 3 years ago. I gave it 5* back then and I'd give it more now if I could! We've been a few times and never been disappointed. The food is beautiful. The service is quick. And the staff are some of the best! Sharron needs to be mentioned... She's one of the friendliest and bubbliest people! Always makes you feel warm and welcome 😁 She's so good with kids as well. Our 2 year old loves seeing her!
Chris . 2024-11-10
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We had a kids carvery and a standard carvery. Food was lovely and piping hot. Lovely little meal with my daughter. We are regulars so we will be back again
Davey Anderson . 2024-11-10
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Always amazing food and Sharon always creates such a lovely atmosphere by being friendly and positive. Very kid friendly my little one loves it here
Katie Mitchelson . 2024-11-10
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Lovely food lovely service and great service from sharon
Cam Crosh . 2024-11-10
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Amazing service from Sharon thanks so much lovely food to
Kayleigh Watt . 2024-11-10
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Updated Review: Under new management who are friendly and inviting. However vegan burger has changed and not as good as previous offering. So a little disappointed on our recent visit.(03/11/2024). —— Lovely food and service here. Sign of how good the food is, would have added a photo of the burger I had but it looked so good it was eaten before I remembered to photograph it. 🙃 Always feel welcomed when we come and great for the dog as well! Nice to be welcomed as an old friend especially by Sharon!
Derek O'Brien . 2024-11-09
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What a lovely welcome sharon has given me today. She was on hand and helped to the table. A credit to the company.
jane mcphee . 2024-11-06
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Amazing food, friendly, helpful staff. Will be back soon.
Carol Wilcox . 2024-11-06
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Dinner was nice apart from Veg which was hard
Lesley Bews . 2024-11-04
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Super food and great service from Sharon
Rachael Richards . 2024-11-03
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We dined as a group of 4 and were disappointed with the food and service. The restaurant wasn’t busy, and yet it still took 55 minutes for our food to arrive and when it did, it all arrived at different times, rather than together, so each person on our table ate separately to each other. For example, one of our group ordered 3 starters as their main and each part of their order arrived separately. The beef burger patties were cheap and thin. On the online order, you had the option to remove onions and burger sauce which I did, and the burger arrived with both. No attention to detail. Avoid!
Matt . 2024-11-03
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Really good food and service Sharon was really helpful and the lad who served us the food polite and the lady who done the roast potatoes they were the best
George Plant . 2024-11-03
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Lovely food and service was great. Big shout out to Sharon who was a breath of fresh air, nothing was a bother and made sure our meal was as it should be.
Jayne Moore . 2024-11-03
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Lucy Sharon and whoever makes the pizzas and the guy who works behind the bar today were fab. Brilliant! The new pizzas are absolutely lovely 👌
Melissa Irwin . 2024-11-01
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A lovely breakfast and fantastic service Sharon made our day,such a lovely bubbly person. Will be back fir sure!
Mark Graham . 2024-11-01
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Called in for breakfast and it did not disappoint, Sharon made sure I was well looked after and was such a lovely happy member of staff, certainly an asset to the Astley arms!
stephen hughes . 2024-11-01
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Sharon was super helpful, food was really lovely, especially roast potatoes! Relaxed atmosphere warm and friendly.
Judith Carroll . 2024-11-01
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Always love my carvery at Astley Arms. Think I came after the beef had all gone but still enjoyed a turkey and loads potato veg ...wemt back for veggie seconds ! Today the meal was cool in parts but I still enjoyed it and I know the staff would warm meal up again if I had asked . Sharon looked after me very well ..very friendly and always helpful.
Gerry Tapscott . 2024-10-30
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Here on holiday Sharon was the best she made our visit to Stonehouse memorable such a happy lady couldn’t do enough for us nothing was too much trouble a credit to your company Keep up the good work Sharon
Mark Knivett . 2024-10-30
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Really friendly staff and owners
Francesca Wilkinson . 2024-10-30
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Amazing customer service from Sharon this evening, she ensured we had everything we needed and that our meal was enjoyed by all. Her customer service is fantastic, smiling and she is so efficient. We wish our local Stone house had a Sharon !!! Also a massive thank you to the lovely chef, Lisa, service with a smile and nothing was too much trouble. Thank you so much !
Becky Appleby . 2024-10-29
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Excellent service from Sharon and the lady serving the carvery. Cannot fault it
David Stemp . 2024-10-29
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Love it here: friendly atmosphere and Sharon is fantastic.
Stuart . 2024-10-27
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Good quality, family friendly and good value for money. The staff are really friendly and helpful. Thank you for having us! Sharon is always a pleasure to see!.
Nicola Crowley . 2024-10-27
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Visited the Ashley arms today at Seaton Sluce, often visit and find the place warm and welcoming.Sharon served us and was very helpful sorting out our food order and drinks making it a pleasant experience
Robert Etherington . 2024-10-24
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Lovely place to have a nice breakfast and Sharon made it an even better morning woth her bubbly happy character always making sure we had everything we needed and even having general friendly chit chats
Chloe Venner . 2024-10-24
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Sharon was lovely! Made me feel comfortable her laugh is contagious!
Jordan Ewart . 2024-10-24
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Sharon was our table server, she greeted us with at the door and helped us threw out our visit. Food was amazing as always.
Emmah Ord . 2024-10-24
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Use this place fairly regularly with my little boy. Always great and friendly service from all the staff and Sharon was extremely helpful today and even took my little boy up for ice cream while I finished my food.
Joe Loughton . 2024-10-23
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Had a lovely meal. Sharon was very bubbly and welcoming.
Stephanie Virgo . 2024-10-23
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Lovely lunch today. Served by Lisa on the carvery
Lucy Carson . 2024-10-22
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Went for a mid week tea, set menu really reasonably priced, food was really tasty (carvery is included on set menu which we didn’t expect and was delicious) Sharon was really friendly, we had a good laugh with her and she couldn’t do enough to help.
terrie-jean bell . 2024-10-22
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Great food, great service, great price. John went the extra mile to put a shamrock on the top of my Guinness, Scott was really helpful and knows his food 👌 will definitely be coming back!
kyle nealon . 2024-10-22
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Popped in for the first time today,for tea with the kids.really friendly service from sharon.will definitely be back 😊
Marie Birbeck . 2024-10-22
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David the carvery chef is mint great kid always a joy when I'm there keep up the hard work lad
Robert Brennan . 2024-10-22
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Recommended by the receptionist at Park Dene, perfect end to a beautiful walk 😍 , the carvery was delicious, roasties were the best!
Karen Armstrong . 2024-10-21
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We received all round great service from Sharon and John. We would happily make a return visit.
Stephen Foster . 2024-10-18
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Sharon was really helpful during our visit, very friendly
Sarah Carr . 2024-10-18
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It's under new management very good if there keep the food and service up and the best caravry around
Christopher Graham . 2024-10-17
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Carvery was very good. Gammon de-lici-ous with a good range of vegetables. Sharon, the waitress, was very cheerful and helpful, always speaks. Till the next time..
H Dalton . 2024-10-16
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Food was lovely and service was polite as well as friendly. Sharon was really lovely and chatty. Would definitely come back.
emily embleton . 2024-10-16
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Popped in for a mid-week carvery with my 3 year old. Food is amazing - my son ate more than me! Sharon managed to get my normally shy 3 year old to have a chat 😊 lovely service!
Jordan . 2024-10-16
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Great service by Sharon this evening
Robin Palmer . 2024-10-16
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Fab lass is Sharon very attentive and lovely down to earth lass a credit to the astley arms !!
Dan Sutcliffe . 2024-10-15
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lovely food, fab service from Sharon
Erin Golightly . 2024-10-13
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Lovely meal really tasty and a great service by Sharon Definitely recommend
Adele Hodgson . 2024-10-13
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Sharon and the rest of the team were great! Very enjoyable meal out. Attentive service and food was great. Will be back again, thanks Again Sharon!!! 😊
Shaun Elliott . 2024-10-13
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Amazing experience all round but customer service really makes the difference and Sharon had a lovely, bubbly and welcoming attitude! She had us all laughing and was none stop around the restaurant. The food was delightful and atmosphere was lovely. Thank you all.
Megan Evans . 2024-10-13
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Food was amazing, Sharon our server was fantastic. Our whole visit was thoroughly enjoyable, great atmosphere, all the staff were very friendly & helpful. Food was top notch. 10 out of 10!
colin dow . 2024-10-13
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Lovely Sunday dinner and great service from sharon
Russ Wood . 2024-10-13
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Sharon was excellent. Couldn't fault her and was great with the bairn
Steven Bradshaw . 2024-10-12
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Excellent service, the staff are great special mention for Sharon she was lovely and very attentive : )
Michael Rutherford . 2024-10-12
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Sharon is just top notch. Couldn’t have done more for us. We’ll be back next week just hoping to see her. Breakfast amazing as always
Holly Peat . 2024-10-12
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Fantastic service from the lovely Sharon , lovely food , lovely atmosphere , highly recommend this place .
Moti Jheel . 2024-10-12
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Very good experience here. Sharon was very helpful throughout our visit, making sure we were comfortable and enjoying our food.
Jacob Franchi . 2024-10-10
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Sharon was very helpful and nothing was a problem. Lovely customer service, everywhere should have staff like this.
kerry white . 2024-10-10
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Great all you can eat breakfast and great service from Sharon. Will be back again!
Aaron Patrick . 2024-10-10
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Beautiful food staff sharon n Lucy are always very cheerful and helpful great atmosphere
Nicola Blackburn . 2024-10-10
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Fantastic food and and great down to earth staff
Jason Carrick . 2024-10-10
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Fantastic food Sharon was great very friendly
David Ouzman . 2024-10-10
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2nd Stonehouse pub we've visited this was the best very helpful manager and his team enjoyed the experience and very competitive prices will definitely be back
paul soulsby . 2024-10-09
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We love the Astley and have been coming regularly! The food is lovely and the service is always fab. Sharon is absolutely brilliant, always happy to help and great with kids if you have little ones. Thanks for a lovely tea!
Gemma Gray . 2024-10-08
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Lovely place Sharon was very nice she deserves a nice bottle of wine 🍷 👌 ❤️
John Forster . 2024-10-07
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Thank you Sharon is really polite and kind and the food is lush -x
Leanne Hannon . 2024-10-06
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Called for breakfast food and staff were good.
Garry H . 2024-10-06
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The food is amazing as always,always accommodating and even welcomed the dog who got lots of attention, Sharon had the tables cleared supper quick in a very friendly welcoming way, listening to her with a neighbouring table with kids she’s a good value to their team, we will be returning
Ben Riches . 2024-10-06
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Have read some very mixed reviews about this place so wanted to try for ourselves. Pub was quite quiet when we arrived, so we easily found a seat and had a look at the menu. Although it was very clean it was a bit shabby in places however looks as if it’s been getting a bit of a face lift. There’s a good range of veggie options available and we choose a ‘chicken’ and beyond ‘beef’ burger along with some drinks. Everything arrived quickly and piping hot and was most importantly, really tasty! Staff were friendly and helpful when asked about further bookings and Xmas, bringing dogs etc, checking the availability for us. Will definitely visit again! PS parking is across the road and you can get it free when you go in and use the screen at the bar! NB We’ve now become regulars here as the food and welcoming atmosphere won out! There’s a nice range of veggies options including Sunday dinners as well as the usual burgers. Team here always make us welcome especially Sharon who always recognises us when we come in and looks after us well! X
Samantha Ann Lee . 2024-10-06
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First time for Sunday dinner and did not disappoint! Food amazing and staff friendly and helpful, especially Sharon xx
Glyn Hedley . 2024-10-06
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Great service by Sharon and food was delicious
Lisa R . 2024-10-05
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great service from sharon , amazing food
Heidi Gates . 2024-10-05
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Great service today thanks to Sharon who was lovely with my niece
Tracy Spry . 2024-10-05
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I visited today with my partner to try out the breakfast. The food was very good quality (especially considering the price) and the staff were very helpful and welcoming. The chef Lucy came out of the kitchen to make sure we were OK and the waitress Sharon kept checking on us to make sure we had everything we needed, great start to the day we will be returning!
Greg . 2024-10-05
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Sharon made our lunch time so enjoyable such a spirited friendly atmosphere food was the best.
irene stevens . 2024-10-02
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Had lunch today we are regular clientell there we go most weeks for breakfast after finish work and we go for lunch as well today was even better than before we walked in and the place was electric absolutely buzzing new manager was serving behind the counter what a lovely man Sharon came over had a chat with us what a lovely woman well deserves a bottle of wine lovely lady serving our lunces today knows us well as we're there every week on wards and upwards lovely Happy staff and a lovely atmosphere xx looking forward to breakfast tomorrow morning as well crispy bacon yummy xx
Janette Mills . 2024-10-02
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Amazing place! We had part of our wedding reception there. The staff was amazing and even left a bottle of champagne for us in our room. They were exceptionally accommodating and helped make our special day memorable. The rooms were great, and some of our guests also stayed there. I would definitely recommend it.
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Zac is a legend and sorted us out with a complex sparkling, thanks mate. Top service. 10/10
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Went too watch the match canny pub some good characters in there I felt really welcome
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We stopped here for lunch on a windy afternoon, friendly staff, decent prices and good ale..
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This is the coffee shop with the loveliest staff ever! Everyone was friendly and helpful. Nothing was a bother and they even brought your order to your table with a lovely smile. Thank you