Astley Arms in Northumberland

Came here on 27th April for a family lunch. Before entering my little one fell over hurting her knees, kirsty helped with first aid and made my little one feel better ❤️ Food was lovely and great prices too. Thank you so much.

Staff helpful, but very run down place especially for a Stonehouse, food been standing for a long time so everything dry only two choice of meat , it needs some TLC

I visited on Wednesday 24th April. When I entered, no one was around, I didnt know what to do, I did not know what the process was. So I found myself a seat, waiters were walking passed me not asking if I was okay. I had to go up to them to ask what do I have to do. But after this, the waiter made sure I was looked after. The food was amazing, very high quality and the price was very reasonable, I had the carvery and the meat was very tasty. I then had a chocolate fudge cake for dessert and once again, it was really tasty. Overall, a very nice positive experience.

Food was lovely, we had the carvery and the service excellent

Basic breakfast buffet, sausage and bacon were lovely had to wait for eggs but again were cooked well. No black pudding 😞 hash browns were perfect 👍

Great food friendly staff reasonable prices 7 of us went for breakfast today 14th April 2024 and the food was fantastic I would highly recommend 😋

Cracking carvery at a very reasonable price.

Lovely food, was quiet when we were there. Great staff. Desserts were amazing!! We ordered fish and chips and chicken burgers (2 adults one child) for our mains. Forgot to take pics though. Might go back for the carvery one day as it looked amazing.

Goid place for a relaxed meal byvthe sea

Went for carvery last wk, hadn't been for a while, food excellent , but just received a £100 fine for using car park being pensioners we didn't notice sign thought staff would remind people when ordering food etc,

Had a large end of season party for a girls football team, there were around 40 of us. The communication beforehand was brilliant and the person I spoke to was really helpful. We had a large amount of pizzas and chips in a buffet style and they were all amazing as were the staff. Everyone enjoyed it and we’ll definitely be back.

We had a large football party for a team of local girls and their families. Excellent service from the team at the Astley Arms from bar to kitchen staff. Beautiful food and lovely atmosphere! Linzi was very helpful and accommodating. Highly recommended

Went for meal and cost me £100 parking ticket even with disabled badge on display would not recommend parking intact ide recommend going else where

Very friendly staff and great food also dog Friendly

While staying in Whitley Bay we fancied a carvery and came across the Astley Arms at Seaton Sluice (5 mins up the road). On arrival we received a very warm welcome from the lady behind the bar and were seated at a large table in the front bar along with our 2 dogs. We purchased some drinks from the bar and at the same time paid for some tickets for the carvery. We were advised that they had run out of gammon (7pm) and beef and that only turkey was left, but this didnt bother us. We then went up for our food and were given generous slices of turkey carved off the bone along with 2 large yorkshire puddings. There was a great selection of vegetables including peas, 2 types of carrots, green beans, cauliflower cheese, mash, cheesy and tomato mash, onions in gravy, stuffing and roast potato. None of the vegetables were 'sloppy' in my opinion. There were also 2 pots of gravy on the side along with apple, horseradish, cranberry and one other sauce. We thoroughly enjoyed our meal and the service we received was excellent. Better still we got a 25% discount off our food as my daughter had signed up to the Stonehouse App prior to our visit which I think brought the food bill total to around £25 for 4 people. Thank you to the Astley Arms for such a warm welcome and great food at an amazing price. Sorry no photos we were so hungry we ate everything!

Went for lunch here as my partner fancied the carvery. I myself had seen a photo of this delicious looking burger from the reviews so decided to get one. The burger I got was not the same as the one I had seen. 2 skinny tasteless patties that looked like they'd been stolen out of a rustler burger undercooked bacon with a cheese slice on top and undercooked chips. Took one bite and told the waitress to take it away. The service was good though the refund was sorted straight away as I had declined a replacement meal

Went for an unlimited breakfast bought X2 asked about the breakfast pizza and was told it was being made asked again to be told they had to wait for delivery for ingredients and that she will ask but it should be ready.. we sat waiting over an hour to again be told it won't be long! We waiting over 2 hours awaiting thos breakfast pizza and to have nothing. There wasn't much choice and the hash browns had been over cooked to a heard crumble. Under cooked soggy bacon. Just an overall unpleased and over priced at 19.00 when they ran out off coffee and everyone had to wait or attempt to find staff to get one from the bar.

We came here for breakfast a few weeks ago. I absolutely love the waffles and normally love an astley arms breakfast. However we arrived well before the end of breakfast and us and others were waiting for food for ages. When we got to the counter there was only fried bread, a couple of eggs, some overdone bacon, and tomatoes. We had to ask for sausages, eggs, beans, and waffles. The chef brought things out slowly. Then 30 mins later came out and said the steamer wasn't working so no beans... my mam suggested microwaving them. So then we got beans. Don't understand why the chefs don't pop out every so often to check levels of what's left, and put food in when they're getting low. Such a shame as its on our doorstep.

Average experience. Vegetables underdone but plenty of them and a cheerful server of same. Receipts not offered and parking unecessarily complex.

A long drive from Wallsend for a carvery to find that they only had a small slither of gammon left. Bearing in mind that The Astley Arms built their business on carvery meals it makes me feel sad to think that the current manager doesn't place the correct value on the carvery being functional. It felt a bit like you might feel if you visited pizza hut and they had little or no pizzas on that day.... Or McDonald's and they had no burgers.... I mean, c'mon... what's going on! Does a potential customer need to call ahead to ask if the carvery is fully operational? That is.... Do they have meat? The pub/restaurant looks run down and desperately in need of a refresh..... With few customers and unenthusiastic staff. C'mon Astley..... Catch up!

3 of us called in, given a menu, got our drinks went to order 2 Burger meals 1 carvery, No meals being served only carvery, went for the carvery, a lady already there had been waiting 10 minutes for gravy, we stood for 7 minutes for the chef to serve us. 1st time at the Astley unfortunately it will be the last time. No complaint about the food, it was hot and tasty to be fair.

An old woman stole the last roast potatoes... I am going to end her whole blood line

Absolutely disgusting slop . All mash veg were over cooked and like slop . Ok for a 90 year with digestive problems. Won’t return in a hurry . 1 hour slots for lunch just isn’t enough time 🕰️

We had booked a table but had to go to the bar to order. After a 45 minute wait the food arrived. Pizza was pretty much inedible, very thin and tasteless - not 100% or fresh like the sign says. The chips were dry and hard. We will never eat there again, it was shocking.

The food was nice but waited ages for it to come

Always great whenever we go, relaxed atmosphere and great food for reasonable prices.

Lovely food and lovely service. Would highly recommend.

Amazing experience, Sharron entertained the kids and made sure we were all happy 😀

Service was 5 star the lady who served me lucy was so friendly and good at her job

Another great night for carvery. No complaints whatsoever. Had the beef, Lush. Thank you to Lucy, the carver of the beef. We will be back soon. x

Went 13th February evening time, food was great but the wait time was extremely long for the food to be cooked. The whole pub was very quiet with only a handful of customers in and I only noticed myself and partner had ordered food. Wait time was over 30 mins so decided to give this a 2 star ratting for service.

My partner, sister and I like to go to the Astley Arms every Sunday for a meat free carvery. We have noticed the meal prices going up, especially on Sundays. We enjoy going to the Astley Arms and the staff are very friendly and helpful, however the whole place looks very tired. The carpet is filthy and some of the tables and chairs look shabby. It could do with a spruce up!

Lucy and Ryan amazing as alwaysssss 💖

Staff friendly helpful, everyone enjoyed their meal which was the roast.

Not happy at all . Went for a carvery for my daughter in laws birthday. Absolutely terrible. Unfortunately paying that much for bad food just isn't acceptable. Thanks for spoiling a lovely birthday. Sorry won't give any stars for it .

Amazing food couldn’t fault and one staff member in particular was amazing 100% Katie thank you for my dinner will definitely be comming back

Lovely and quiet atmosphere, beautiful food served in good time

Very pleased with the service the place was clean and tidy Special mention for the young lad that prepared my pizza it was done to perfection 👍

Me and my husband called in for food we ordered carvery calzone pizza it had next to no pizza sauce in it or cheese and the top of them were flooded with garlic it tasted so sickly but had plenty of meat in I also got a hot chocolate which I could drink straight away as it was not hit out of the machine I was very disappointed with what we got served for the money I payed

Called in today for lunch , had the carvery which was delicious, looking forward to our next visit.

Great little gem of a pub near the sea. We had a carvery, it was lovely 😋. Great staff, especially Lucy, who made us feel really welcome xxx

Food tasted ok but carvery cold

We went for the Sunday lunch, we had to book our table but the meal was absolutely lovely

Very nice carvery and reasonably priced

Payday Sunday lunch. Poor staff. No beef. Poor veg. Scrappy roast potatoes. Would recommend going here in the week. Not enough staff. Would have preferred better vegetables.

Sunday dinner was great, and the sticky toffee pudding was delicious! Seating was quite tight though

Stopped there for tea it wad dark and raining parked the car in pub car park. Went in had a nice meal no signs in the pub about the car park, I wad served drinks nothing said about car park charges. Today we got notification of car park charge £100 very disappointed at nor being informed. Very bad customer service.

Carvery meats were really good but bordering on cold. Vegetables needed attention or refreshing. The veg too, became cold quite quickly. The decor & furnishings needs attention, the interior was dark, dull, drab and looked dirty in places

The most disgusting food I have edger had!! Waited 17 minutes for one cocktail with no other customers at the bar. Ordered two pizza and selection of starters: Chicken wings: raw inside and soggy Chicken dippers Cheese fried Spicy prawns Tempura mushrooms These could have been anything as they were al the same; tasteless covered in butter, oily and sickly…could have been cat meat as they all the same, absolutely horrendous Pizza covered in black stuff I can only guess being burnt cheese as cooked in the oven for 27 minutes whilst we waited…. The worst most disgusting service we ever experienced and had, food less than average and cooked with the same skills….none!!!!! Service and customer care non existent …..sent 75 of food back and one one, no one of the staff had the decency or the courage to come and apology or have the face to stand there and be accountable…..they all talked amongst each others probably making fun of us…. Absolutely pathetic!!!!!

My friend & I stopped here for a pizza today& it was really delicious, very friendly & welcoming staff, a really nice warm & friendly pub. Patricia. North Shields

Dissatisfaction is a word for The Astley Arms. The best part of our visit was the service, that was excellent by the female at the bar and a lad doing the delivery of meals. The meals were abysmal the starter was battered mushrooms which were grease balls. These were not whole they were quarter cut and battered. We opted for the carvery, the meat was excellent and well cut and presented. From there it went further downhill, vegetables were cold and looked from a packet. The premises need a good revamp, wallpaper coming off walls, water stains on the ceilings. The furnishings some seats had cracked coverings. If you use the car park opposite, the sign says free for patrons of the establishment. But inside there are monitor's where you have to enter your registration otherwise a fine will be issued.

Have read some very mixed reviews about this place so wanted to try for ourselves. Pub was quite quiet when we arrived, so we easily found a seat and had a look at the menu. Although it was very clean it was a bit shabby in places however looks as if it’s been getting a bit of a face lift. There’s a good range of veggie options available and we choose a ‘chicken’ and beyond ‘beef’ burger along with some drinks. Everything arrived quickly and piping hot and was most importantly, really tasty! Staff were friendly and helpful when asked about further bookings and Xmas, bringing dogs etc, checking the availability for us. Will definitely visit again! PS parking is across the road and you can get it free when you go in and use the screen at the bar!

Decent food and venue. Family and dog friendly. Worth popping in if you're up that way.

Lovely food, vegetarian carvery lovely and filling. Staff friendly. I've never actually seen anyone else in there when I've been to pick up food but maybe it's just because I go nearish closing time.

Went tonight. Food that was served was poor quality and cold, they were using the last of the food because they were quiet. Never go back.

Very disappointed today. Went after 5 p.m and sure we had the left overs. Chips were cold and tasted terrible and only half a portion. Chicken dippers cold too. It was quite quiet and we felt as though chef couldn't be bothered to cook any fresh food as he was sat at the bar. Couldn't believe what was served. Usually we are satisfied and never complain. But this time felt we needed too as cost a lot for what we had. Not be rushing back.

Disgusting attitude from all staff as soon as we entered , glaring and miserable, told the lady we had a table booked for 11 people and she glared and muttered something under her breath and stormed off , came back and said to find our own tables , which were separated from each other , paid for meals , 2 of our party got their carvery after queuing for 15 minutes for peas?? Then the rest of the party were told there was no carvery for another 30 mins (bear in mind the other 2 were eating theirs) Then told there was no chips left for the kids. Only meat available was Turkey which we weren’t told about whilst paying, nor chips!! Not all our party like Turkey , the staff were rude and unhelpful glaring and arguing with us. On leaving the restaurant after we asked for a refund ., walking past the kitchen had a strong smell of marijuana and there was a member of staff I’m presuming it was the manager as she was dressed in black standing in the entrance door of the restaurant smoking a cigarette blowing it in our faces .We booked a family meal for New Year’s Day , some had travelled miles. Only 3 out of the 11 of us had a meal , the rest had to sit and wait for them to finish before we went elsewhere for a meal, Never will we be going back nor will we recommend. Your staff need retrained and I’ll be surprised if you get new customers returning, this spoilt our new year’s celebrations, Disgusting!!!!

A pleasant pub, with adequate seating and a marvellous carvary. Staff attentive and polite.

Went on Xmas day 5 adults 2 children first of all they were very understaffed but the staff serving were lovely especially the guy on the carvery , table was not set no wine glasses with napkins in like other tables had and although had some crackers on table wasn’t enough for everyone , soup for started was cold we waited 45 minutes from finishing our starter for someone to come clear away and let us know we could move on to carvery , food from carvery was nice , service was really bad but was told they were understaffed so was understandable , this was first time we have went out for Christmas dinner there was nothing really Christmassy abou it and would not come again .

Good value, basic food but OK for the price. Easy free parking across the road. Good range of beers.

Lovely breakfast and pleasant atmosphere.

Booked a family festive lunch for today. We arrived a few minutes before our booking time 12.00 and stood at the bar waiting to be greeted and shown to our table. We were completely ignored until I said we had a reservation. The reply was "we are still setting up and aren't ready yet! Just sit anywhere....." We found a table in the shabby restaurant area which could do with a deep clean and waited to be served. There was no festive menu on the table so I asked a man, possibly the manager who just pointed and said they are on the tables! I found one on the next table. Then I asked if anyone was serving and he said quite abruptly you order at the bar! So off to the bar we went to place our order, the young lady behind the bar was so miserable and uninterested we almost walked out but decided we might struggle to get a table anywhere else at such short notice so gave our order and hoped for the best. After a very long wait the starters arrived, loaded yorkies- 2 tiny soggy yorkshire puddings sparsely filled with some sort of dry tasteless meat smothered in plastic cheese. For the main course we had chosen the festive traditional carvery. The "chef" carved a choice of turkey gammon or ham in wafer thin slices and you helped yourself to vegetables and gravy. There was a bowl of sausages (just plain small sausages not even pigs in blankets) but we were not allowed to have one as we hadn't paid the £2 supplement to upgrade our meal to include a sausage! The veg was abysmal, the tiniest sprouts you have ever seen, red cabbage boiled to death, tasteless mashed turnip, tasteless carrots, the cheapest quality frozen peas, tasteless cauliflower cheese, bland sloppy mashed potatoes and the only redeeming feature, half decent roast potatoes. The gravy was congealed lukewarm brown liquid. Everything was barely lukewarm very bland with no flavour and very unappealing. When we got back to the table our plates from our starters had still not been cleared. After the very disappointing meal so far we waited for our deserts- nothing arrived so after a while hubby went off in search of someone to ask. Eventually the deserts arrived but the server didn't clear either the starter or the main course plates and just squeezed the desert plates around the mess. We couldn't believe it and the whole lunch had just descended into a complete farce. We had to clear them ourselves onto another table. The deserts were every bit as bad as the rest of the meal and they were all cold. We didnt waste our time complaining due to the indifferent attitude of the staff. I visited the ladies on the way out and although they were shabby they were clean, however its a bit disconcerting when your feet stick to the floor! This used to be a lovely restaurant but has gone way downhill recently and is in dire need of a refurb and a change of staff to people who actually take pride in their work and can at least be pleasant to paying customers.

Very poor experience meal was booked for 6.15 it was cold when we got it chef kept us waiting to busy talking. No one asked us how we found the meal and got ripped off for a cup of tea @£2.39 . Would not go back !

Had a Too good to go Roast carvery. Very good value

Visited today for the first time in a very long time for breakfast. We were greeted with a smile and served promptly at the bar. The breakfast was very good. The service from the chef, Lucy was fantastic. She was very polite and made us feel like very welcomed not just another customer in a line. Well done team, we will be back

Had an amazing full English breakfast, the chef Lucy was absolutely amazing. Really good atmosphere , good service and like I've said good food!

Food is lovely service is amazing my favourite is Lucy she goes all out to make sure everything is perfect 5star

Lush food and very friend chef Lucy I will definitely be going back!

The food is lovely always hot and the chef Lucy Carson is lovely who always speaks and greats u when she about the staff is very friendly and the place is always clean I can’t fault the place food and staff are great..

Lovely staff and food unreal and nice

Looking forward to a carvery. The meat was very thin and only warm, the veg looked like it had been there all day.all in all very disappointing.

We had the carvery. It was cold and hard.

Very friendly greeting when we arrived prompt service and clean and tidy.

Beautiful Sunday dinner, I actually enjoyed it more than toby carver. Went for my birthday and wasn't disappointed. Only down side is the seating arrangement are very squashed unless you book the big tables. And people are walking back and forward while you eat which for me personally I don't like. It is a cheap Sunday dinner compared to most and worth every penny though. Staff were helpful and pleasant.

Just called in for a lunch time meal, car park across the road and sign in at the bar. Decided on the carvery at £8.95. WOW! choice of beef, turkey or gammon, then serce yourself to yorkshire pud, stuffing, carrots, bubble &squeak, sprouts, cauliflower cheese, crispy roast and mashed spuds and delicious onion gravy. All fresh veggies and well cooked. Worth every penny and highly recommended. They do breakfast as well and looking at the menu you couldn't make it for that price. Only live a couple of miles away so guess where we are going next time for a cooked breccy, on till 11.30am.

First time having breakfast there & definitely the last time!!! Hardly anything ready, family had to wait for ages for eggs, I went after them & must’ve waited at least half an hour for dishes to be filled up. Food was luke warm, dried up black pudding & dread to think how long the bacon & sausages had been there A member of staff asked what my problem was!!! Told her the lack of food was my problem! Chef standing in bar area chatting to another member of staff instead of sorting food, staff just didn’t care, tables dirty, wooden seating areas dusty, plenty of staff on duty & hardly any customers so no excuses! Not to mention the place being freezing as boiler was off so not able to wash hands in hot water after toilet visit! Have used this place for evening meals many times, no idea what is happening but the place has gone downhill rapidly!! Stonehouse group you need to get this place sorted out & back to the good food/surroundings it used to have.

Worst breakfast ever! Having to wait for food to be filled up, eggs to be cooked, service was terrible, staff had no interest at all. Place is dirty, no heating as boiler off, place was freezing. Staff member asked what my problem was when I was getting annoyed at the waiting time & lack of service. My problem was the lack of food & terrible service! Won’t be back anytime soon!

Cold burnt and not on time dirty tables shocking disgusting food mains out then starter half hour later some of party finished while others not received theres

Been here twice, first time went for a carvery the meat was lovely but the veg had all sorts "sauces" on them which looked awful, second time went for fish and chips (not recommended) found out this time the veg didn't have horrible "sauces" on them so missed out carvery. Not good changing like the wind.

Music poor and a bit loud for the number of people that were in. Not of our taste being elderly.

I’ve just had a really poor carvery. There was only dried out turkey, and gammon( the gammon was Ok). The veg was either dried out over cooked or almost so raw( cauliflower) that it was impossible to cut. The gravy was so cold it made everything on the plate cold. I only ate it because i was really hungry. I don’t think I’ll go back for a while.

Lovely food yet biggest downfall is the waiting time for food (around 1 hour) and then the waiting time for dessert when there was only a handful of people in. However overall food & staff were excellent, as well as a park outside for the kids .

Came for Sunday dinner. The style was very similar to the Toby Carvery. The food was of a good quality. The shine was taken off the day as there was an altercation between two customers. It created an uncomfortable atmosphere.

Food really good, enjoyed. Service great. And staff really pleasant. A word of warning, don't forget to put car reg into system.

We used the Astley Arms years ago every week for Sunday dinner and haven't visited in a long time. Recently we have visited twice in the past 2 weeks for breakfast, first time as a family of 4 and today my son and myself. Both times the bar staff attitudes were rotten, we are inconveniencing them by asking for any form of service, clearly the wrong job because customer service is non existent. The food is standard eat what you can, not bad, Plenty choice. Please don't ask for tomato sauce because you won't get it, it's rationed on one per person, I'd of actually paid for it so it doesnt spoil anyone's breakfast but no you cannot buy it, it's given by the attituded bar staff. The kitchen staff seem to be the fun, you can hear singing and laughter, just what the pub atmosphere should be like, maybe the front of house staff should spend an hour in the kitchen to lighten up! We won't try a third time, and won't return!

Came in for a wonderful Sunday lunch, service from Katie was fantastic… extremely helpful. We will be coming back and would highly recommend

Amazing Sunday dinner, easily the best I've had for a long time. Staff were really pleasant, chatty and helpful and the atmosphere was spot on. Will be returning again soon.

I'll put it like this, dont go, beers terrible, mac n chesse was baby food, onion rings black as could be. And as for the state of the place...needs a full make over as its very shabby. Wont be back ever

The carvery was lovely today and apart from the roast meats there was lovely mash, roasties and an amazing six rainbow veg all nicely cooked and carved by a lovely young man. Best presentation of veg here ever. The staff on the bar not so great

This place has had some harsh reviews lately but we've been coming here for a long time for both breakfast and evening meals and I can honestly say the staff have always made us feel very welcome from the manager to Katie who works behind the bar to Lucy the chef and all our meals have been spot on I can't complain at all and fantastic value for money shell and Ashley

All our starters, drinks and desserts were fab. Two of us had carvery and the beef was beautiful. The veg was a little dry but a quick mix sorted that! One of our party had a burger which cost around £11. He was extremely disappointed in the actual burgers as they were cheap processed meat which he said was horrible. I tasted them and agreed. At that cost, I would have expected a lot better quality. Beefeater burgers cost approximately £2 more and they are amazing as they are so meaty and definitely not processed. The burger really let you down. We explained to the server that it wasn’t eaten because it tasted cheap n nasty, but got no response! We still paid in full for it, but definitely disappointed. Since it was our first visit here, it could well be our last unfortunately.

Been going here for many years since my.son was five years old 20 years later still visit food is good and a good selection of beers and spirits excellent service all round all boxes ticked

We regularly pop in always a great friendly welcome! Would recommend beyond a doubt.

Katie and the team were exceptional as always. Katie always has a smile and goes above and beyond to deliver a brilliant service

Very disappointed with attitude of staff member, we had booked for 3pm looking forward to a late lunch after a lovely walk on the beach. We were told it was first come first served basis on a Sunday which was not clear on booking info, a family who had not booked took a table after an embarrassing confrontation. The staff member was not helpful or apologetic we were just told we had to wait, what is the point of making a booking. We had planned our day, which was ruined and had travelled quite a distance. Would not go back, perhaps training should be given on how to deal with customers professionally

Good quality, family friendly and good value for money. The staff are really friendly and helpful. Thank you for having us! Katie and the team are always smiling.

Regularly go to the Astley for Sunday lunch asked today to move to a different table because of the heat of the sun to be told all tables were booked in a most aggressive manner by person who sat us easily recognisable by his unironed shirt I could see at least 10 empty tables. Told to close the blinds but there were none only filthy curtains connected by a few rings full of dust and spiders webs when I moved them not what I would have expected ! Fab food but whole place needs to be cleaned and staff need training and a non-iron uniform.

Good food ,good service ,good seating area ,friendly staff , nice and quiet ,Friday lunchtime . Good puddings, good prices. Carvery .

Busy carvery again good meal all meats ( beef gammon pork turkey ) available 5 or 6 veg combinations including mash and awesome crispy roasties ...topped off by Yorkshire puds and a gravy to top it off

Absolutely love this place! It’s local and serve the best food. Katie is amazing she always has great banter and makes it a lovely atmosphere!