ASK Italian - Taunton in Taunton Deane

Had a very lovely birthday meal. They were very accommodating and all round legends, Thank you to our sever Jake for making the night banging!!!

Great food, and great service from Jake. Professional, polite and friendly. 5 stars

Excellent food. Staff were amazing couldn’t do enough for you great value for money xx

Amazing food! Jake was an amazing server and very quick with our requests. We will come again!!!

We had great time and they accommodated us having a surprise birthday party for a friend. Jake was our server and he was very friendly making sure we had food and checking on a later dish

Came here for one of my friends birthdays and was treated so well! We had set up a surprise party and they accommodated that so well, allowing us to pre prepare the table in advance with balloons. Then, when it came to the actual meal, Jake served us with such kindness and attentiveness. Made for such a wonderful evening!

Food was great, lots to choose from. Jake on service was friendly. Five stars, would recommend.

Very kind server and excellent food, Dave was very polite and helpful

Jake and Charlotte were amazing. Offered recommendations that were spot on, great service. Could not be more impressed with the food, atmosphere or service.

Jake and Charlotte were fantasitc! They had helpful suggestions that were absolutely delicious and attentive to what we needed making our dinner absolutely wonderful! Thank you very much to all the helpful staff and chefs working tonight!

Great food and atmosphere, Jake was a lovely server and made the experience even better!

Had a lovely time, staff were great and very helpful:)

I love this place, the food is amazing and from a good sorce (I asked italian 🤣) The staff are very friendly I've been here many times, and I'll be back many times more.

Great customer service from all staff especially Charlotte. Accommodating to dietary needs of all. Highly recommend 👌

Fantastic meal. Brilliant service from Dave and Jake, made us feel quite at home

Jake gave great service & we had a wonderful time

Dave and Jake provided great customer service and the pasta was tasty! Many thanks

Want to say a huge thank you to Dave the manager and Jake the waiter for looking after my party of girls so wonderfully tonight. Couldn’t have asked for more but then you did because they ADORED the food too. Incredible. Thank you so much.

We visit ASK Italian regularly, and it never disappoints. The food is always absolutely delicious – it’s the only chain restaurant where the flavours genuinely match what we’ve had in Italy (and we go there often, so we know!👀). The staff are always friendly in a warm, natural way – just genuinely nice. It’s a place we keep coming back to with real joy👌😊

Great menu, typical Italian decor, too is always served hot and very well presented. Very clean and well set out, has friendly and polite staff who are very attentive. We go here at least once a month Highly recommended

Service and atmosphere was great. Servers were attentive and the restaurant was clean. Food tasted good, however the portion size for the desserts was a little disappointing

Lovely food. Fast and friendly service from Jake especially but all staff lovely. Thank you

Had a lovely meal for date night. As always no faults to say. Our server Kyle was great

Food was mediocre. Portions vary in size. Charged £2 for added chicken to a mushroom pasta dish to find only 3 very small pieces!!! One of the assistant managers took us to our table (3 middle aged ladies) and basically just left us. After waiting for 1/2 hr I had to call someone over. The female server said that she had not been told to serve us!! The male server who brought us our food looked like he was sucking lemons and never cracked a smile during the evening. Our saving grace was the other assistant manager, JAKE, who very kindly brought us some Prosecco to make up for our distress plus it was also my birthday. We know Jake from previous visits and he is a real Star. Such a lovely personable young man who always makes time to talk to us and makes sure we are being properly looked after. He is a real asset to the restaurant in Taunton. Thank you Jake for saving my birthday celebrations 🙏

It was a great visit! The food was fast (around 10 min) the service was exceptional. Had great fun with gus. <3

Charlotte and Jake were very helpful

great service from charlotte and jake.

had a lovely experience, our servers jake and dave were very attentive to all of our needs. very happy with the service, will be coming back!! :)

I waited 3 hours and the delivery never arrived, I am soooooo angry about it, they could at least told me they werent going to deliver, on the app its said they delivered but they they're Haddent

We were at this restaurant for the second time and we were disappointed. The food we ordered tasted good, but it didn't make us feel good. We ate in different restaurants more than once and did not have any stomach problems. We feel bad after visiting this place. We have stomach pain, reflux, and we feel like vomiting. We don't know what we were served, something was definitely not fresh. We are disappointed and have no intention of going back there. The client's health should be the most important thing.

Jake was our server and he was very friendly and the food itself surprised us as its improved a lot. Very impressed.

Amazing service from Jake quick and accommodating

We had a delicious and enjoyable family meal at Ask in Taunton, our server was Dave who was friendly and attentive. It was a lovely night out. Thank you!

A nice warm welcome by the staff, our waiter was really friendly and nothing was a problem. Food was great and the courgette fries are insanely good, everything was well presented.

absolutely love the food, i don’t come in often but when i do it never disappoints. both jake and kyle delivered us amazing service with a warm smile

absolutely loved the food come every now and again and it never fails, jake and kyle were lovely and had amazing service

Shoutout to Dave! Great service and so friendly! 🔥

lovely experience! big shoutout to dave, made our friends birthday special!

We had a lovely meal here for a date night. Food was served lovely and hot. Olives were delicious and very large portions, the mocktail was amazing. Staff were very friendly and polite. Service was really good and we didn’t need to wait very long to be served

A lovely bright atmosphere with attentive staff. Great food and great value for money especially with the January offer !

New years eve family meal. Food great. Thank you to the two staff on their own doing all the work. We had a small wait for food but we were in no rush. Food was good

I ordered Ask through Deliveroo. I confirmed with Ask before I ordered, under their tell us about a requirement note, that we DEFINITELY COULD NOT, have peppers on a pizza they said not a problem they’d tell chef . Phoned after I’d ordered for a second time to confirm not a problem and confirmed my name. Guess what : pizza came with peppers on. Took 15 times for them to answer call. Our Christmas takeaway treat and someone had no food. Ask’s only solution come and get another one yourself in your car!!!!! Not likely Ask after a glass of wine not the way I do things!! AVOID not worth it if have any sensitivity or want a treat you don’t normally have. REALLY Disappointed!! Nearly £100 for a family meal and they can’t even get it right with 2 extra reminders - apparently sent our order to someone else as the kitchen can’t come with 2 at once 😱

Ask - Taunton My husband and I booked a table at Ask Taunton for a pre Christmas lunch Friday 20th December. On arriving at the restaurant we immediately notice heaters dotted around and asked the front of house why - he explained the heating was not working and the mobile heaters had been issued by head office - several people were eating with their coats and hats on, we did contemplate leaving but decided to stay as our many previous experiences of this venue had been nothing but positive. This booking was however to be the worst we have ever experienced !! There was probably only 6 tables occupied around the restaurant but it took nearly 15 minutes for the waitress to even ask our drinks order, the 3 members of staff seemed more interested in cleaning tables than serving new customers. We ordered our drink and food, and our wine and starters arrived quite promptly, however our mains seemed to take forever, it was a good 30mins wait. When our pizza finally did arrive, my husbands was on a 'marble effect' plate and was stone cold ! Goodness knows how, there were only 3 tables occupied by this time and its a specialist pizza restaurant !! My husband was not happy to say the least and so we called a male member of staff over The conversations went as follows My husband said "Sorry mate but this pizza is cold" The mans reply was "Right" - then he just stood there - not offering any interest at all My husband then said again "This pizza is cold" The man replied "And what exactly do you want me to do about it" We were both gobsmacked and looked at each other dumfounded My husband then said "errr I'd like you to replace it with a hot pizza if it not too much trouble" The man's reply in a sarcastic tone was "and that’s exactly what I was going to suggest if you'd give me a chance" My husband then said "I think your attitude is out of order mate, we are the customers, and you have served us cold food" The man then said "there's only one person here with an attitude mate and its not me" At this point my husband was incredulous and wrongly reacted by saying "f*** off" - This was not directed at the member of staff, it was said in disbelief that a someone is hospitality would dream of speaking to a member of the public like that. Trying to calm the situation down, I said "I think it best if you just take both pizzas back" The man looked at me and said "you both need to leave now or I'm calling the police" I then said "and I think I need to speak to your manager" He then shouted "I AM THE MANAGER" and walked away. The whole restaurant went silent and looked at us. We have never been so shocked and embarrassed. I am still reeling this morning that a manager of a well known restaurant chain would behave in such a despicable manner. We immediately put on our coats to leave - leaving our food and half a bottle of unfinished wine. We approached the waitress who had been lovely throughout and attempted to pay £40 for the starters and wine we had consumed but she refused to take the money. She was nearly in tears apologising for the way we had been treated and spoken to. I asked where the normal manager, who in our previous experience as also been lovely, was but she said he was not available and this man was the 'GM' - assume that is a General Manager. I felt so sorry for her I was reluctant to leave her, the man is an obvious bully. My husband and I are in our 50s, we have never been treated in such an appalling way by anyone in hospitality - it was really very upsetting. We have vowed never to enter another Ask Italian again

Gus and Jake provided great service. Thanks guys. 👍

Jake and Hannah were very lovely and accommodating.

Jake was my server. Lovely service, food came quickly and hot , tasted great, relaxed environment at lunch

Nice food, good service very clean 🍲

An amazing Christmas works do! 28 of us had amazing 3 course meals - everyone loved their food and the staff were so attentive and friendly! David was especially helpful in the planning and execution of a fantastic afternoon, would definitely recommend for large groups as we ordered and paid in advance which made it so easy on the night!

We chose Ask as the venue for our work Christmas meal. The staff couldn't have been more helpful throughout the process, making it very easy for us. The food was amazing, everyone commented on how they enjoyed it. I would highly recommend having a large group meal here.

Amazing food and even better service from Jake 10/10

Lovely food and cocktails, good service

First visit. 6 of us came for lunch. Each of us had a different meal but all were satisfied. I had the Christmas carbonara, basically a normal one but with sprouts !! Service good. Would return if in Taunton.

What a job the 2 members of staff on the floor did and the 2 in the kitchen to keep up with the demand and a smile on their face. Having worked in the industry I know how tough it is and their management team really need to support them better with more, trained staff. The food was good, no big flavours but very pleasant. Decor was clean and fresh and had a nice light feeling.

Great food which came pretty quickly, complementary lemonade is a nice touch however service was a bit nonchalant and we felt forgotten about at times. Fine for a quick, casual bite to eat

Great service and many thanks to Jake.

There was a problem with our order cos they had run out of chicken apparently but we were not informed until the delivery time was reached. I ordered a chicken Milanese burger and when we received it,it was lukewarm. My wife had ordered a chicken meal with chips but substituted that with a lasagne when told they had run out of chicken. The lasagne was good. A little bit cold. Overall a disappointing experience. Hope it gets better next time.

Massive hats off to Jake for his great service for a works Christmas party. The food was amazing and the atmosphere was great. Another thankyou to Hannah, gus and the kitchen team for a fab night out. .

lovely atmosphere, food and service, thank you jake, guss and hanna!!!

Food was delicious and hot. Service prompt efficient and friendly. We went early doors so the atmosphere was developing. Particularly enjoyed a good affogato

Incredible food! Staff were really friendly and helpful.

Brilliant service expiate our erratic work Xmas meal! Thank you Jake, Gus and Hannah!

Jake was brilliant for our work Christmas party, very funny, very swift service given. Gus and Hannah were also amazing tonight.

I often come to ASK Italian Witt my best mate matt and also with my family .. we enjoy the welcome and the food .. we know all the staff by name cos they are so friendly which is very important to us returning

Amazing garlic bread but where’s the meat in the spaghetti bolognese?

Lovely greeting super friendly and welcoming. Ended up spilling my drink and they were very helpful and kind about it. Food was great

This could have been 4 stars but the attention by the staff, the general atmosphere and the quality on the day was excellent. Really enjoyed my lasagne and my wife loved her sea bass. I had stuffed mushrooms first and they were first class. Ice cream to finish and all washed down with a Primitivo red wine. Happy customers! 5 stars.

Jake was exceptional and extremely attentive to the large group. Definitely come back for the amazing food and atmosphere.

Birthday meal was a complete success the manager dave was an absolute legend not only because he rectified any issues with our meal but he also got involved in our night and had a laugh and a joke with us even to the point he brought the birthday cake and said "don't look it's supposed to be a surprise" me my partner and my family had a great experience the food wasn't 100% but the manager made up for it by giving us a discount and getting involved in the banter thanks again dave!

Lovely place, food was fab. A gentleman called Jake served our table and he was very Friendly and helpful! Highly recommend

It was good for and waiter was very friendly and helpful

We had a lovely warm welcome from our waitress Hannah who showed us to our table . Hannah offered her recommendations and we did order a cocktail she suggested which was lovely . Food came quickly and was good . The waiting staff were friendly and very good at making sure we were happy .

Great food and friendly service from Jake and Olivia. Lovely gluten free options.

Great service and delicious food - highly recommend! David was our wonderful server and made our visit extra enjoyable. Thank you for a lovely experience :)

Usually we have a great experience. Sadly this last visit was terrible. The waitress really didn’t seem interested. She didn’t even manage a smile. We just felt like we were getting in the way of her chatting with the other waitresses. Service was very slow as she took ages to come over and left us waiting ages. The restaurant wasn’t even very busy, we got there at 5.15, but didn’t get out until nearly 7.30 as service was slow. Did notice a couple of other tables trying to catch other waitresses eyes and having to wait for them. We are always polite and friendly and understand waiting tables is a hard job. Generally we have lovely waiters and they are always welcoming and helpful. Also their new prawn pizza was very disappointing, only had a few prawns and was mainly red peppers. Otherwise food was good as usually.

Brilliant for a quick lunch, Jake was fantastic!

Dave and jake great customer service. Food amazing . Cocktails to die for

Amazing place to eat, jake and dave are the friendliest most amazing servers you could have, would definitely recommend

Came in on Tuesday afternoon. Looked after by David & Jake. Wasn't busy but they were looking after every table like a team, the mood in the place was amazing. Highly recommend.

Lunch on family day out - fantastic meal, and great service from Jake and the team!

amazing atmosphere and perfect food as always. my family and i have been coming here for years and have always enjoyed it - definitely our favourite restaurant to go to. however i will say that the service was quite poor on our most recent visit, two girls - i believe one was called olivia and i am not sure of the other girl’s name, spent more time talking than doing anything else. service was slow and my family felt they were being judged along with a couple other tables that were speaking about it. we will be back but am disappointed with the attitude and the service provided.

Jake was absolutely fantastic! He went above and beyond, finding my elderly father’s wallet and keeping it safe for when we returned to be able to pick it up was just amazing! He completely made our day!! Highly recommend.

The gents who were on looked after us all. We thoroughly enjoyed our time here and look forward to coming back again.

Great place to eat excellent service as normal

Lovely service very friendly, Jake was very happy to help.

What a fantastic place to eat with excellent service, We are regular visitors to Ask and the food never disappoints always early good, Staff friendly and great always helpful.

My favourite Italian restaurant by miles. The Taunton one is always fantastic.

Food was amazing and quick, drinks were spot on all together was a great evening and experience would go again

Great food, great atmosphere and wonderful service from Nick was a lovely evening

Food was amazing. Jake was so lovely, cheery and smily. Can't wait to come back.

How dreadful can you get, the restaurant was empty and totally devoid of any ambience. The food when it arrived was late and one main dish did not arrive until much later.. not good form!. We were advised that the main course after we had ordered and had asked the question did you have enough product for three of us. Only to find that we were disappointed as they had run out and indeed had run out the previous night and not replenished. We had yet again to choose something else which when arrived was the worst food I have ever tasted it was awful, bland and no care had been taken in the kitchen. It was an unmitigated disaster and my birthday treat as well. I have had a response from the restaurant this morning asking for a review and to be fair my response was just as blunt!. Will I or my friends be returning to any other Ask restaurant not in a million years it had no redeeming features...I even regret paying a tip..£10 on an £80 meal.

I used to like this restaurant quite a lot despite it being extremely expensive for what it is however over the last couple years my favourite items have been removed leaving very little just pasta and sauce options , the majority of all the pasta HAVE to have meat or vegetables or something in it , personally I just like pasta and sauce and before there were many options but now there are only 1 option and it’s the most boring. They removed the gnocchi aribatta And another option which I can’t quite remember but I have no faults of this restaurant other than this. The gnocchi was a good item so why was it removed after being on there for at least a year 🤷‍♀️🤷‍♀️

Couldn't finish the chips as they weren't cooked right through.

Great food and good service. Give a shout to Jake who has been amazing!

Amazing food and great service from Jake

Jake was very friendly and helpful

Excellent service and attentive staff. Thankyou Jake

Enthusiastic & attentive staff,good food🙂👍

there were supposed to be 2 dips with my order but only 1 in the bag

Brillant food and service from Jake tonight!

Jake smashed it, looked after us perfectly wasn’t waiting on anything.