ASK Italian - Taunton in Taunton Deane

Went in as an off chance, was absolutely delicious! Everything came out hot and full of flavours, greeted with a smile at the door and service was excellent.

In the past we have had some very good meals in Ask and regarded them as being one step ahead of the competition. That changed yesterday in Taunton, the glass of wine and garlic bread starters were ok but then it went downhill. The main pasta courses arrived looking tired and not fresh & appetising on cold plates; it got worse when my wife saw a long brown hair in here food which they immediately offered to replace. I carried on eating but before her replacement arrived, I saw, at the bottom of my plate a 3cm strand of brown hair which wasn’t mine as it’s all grey! We got up to leave, refused her replacement which was being brought to the table and left. Very disappointing for a chain which used to be so good.

The food was stunning - enjoyed starter, main & desert thoroughly. The pasta dishes were stunning. Also, our server Gus was very engaging and friendly. He made us feel super comfortable and he was a breath of fresh air!

Just an ok experience… food just about eatable, thinking it’s a microwave job now as doesn’t taste anything like freshly made… just tipped out on the plate, lacking any presentation. Staff on their mobiles forgetting drinks order… won’t be returning sadly.

Not a good experience, food sadly appeared and tasted microwaved- presentation poor. Staff on mobiles forgetting drinks orders.. clearly quality and standards have dropped. Won’t be returning as there is better competition.

Not impressed, very expensive for what you got .

Thank you to Ella and Kyle for a lovely evening yesterday. Very welcoming and cheerful. Really knew how to take care of the customer. Thanks for the tasty food recommendation, and they easily accommodated to my numerous food allergens!

Really good meal with the Fam 10/10!

Went in for a meal tonight with the family, service from Daisy was exceptional and Kyle was really friendly. Food was delicious. Will be back!

I'm shocked by the waiting time, just one cook and two people working at the front, they need to be quicker. the food is good.

Lovely family meal, good was delicious and service was attentive but not in your face.

For à first visit it was amazing.

Partner and I had main meals delivered cold. Manageress had them re heated. Both mains were very average and not very tasty. Desserts were OK but nothing special. Surroundings were nice and bright, staff very pleasant and attentive. The manageress was very apologetic regarding our meal being cold and late in delivery and actually did not charge us for the meals. Unexpected, but appreciated the lovely gesture. I would give it another go next time in Taunton.

This is the second time I’ve been here. In my opinion it’s one of the better Ask restaurants. Good manager and good chefs, both times service was attentive and responsive. Last night we did the Easter egg painting experience which came with a reduction off the food bill afterwards. I’d really recommend it, my friends and I enjoyed the creative aspect and the meal was fab too. Great initiative and a good choice if you want to do something different with your mates. More please!

Have had a fantastic evening painting Easter eggs under the expert guidance of the lovely encouraging Natasha Eveleigh, followed by fabulous food.

Attended an Easter Egg painting evening here and it was fantastic fun, ended the evening with 3 glorious easter eggs to display at home and had the most fantastic meal afterwards.

Food was acceptable as well as prices. Not impressed with the cleanliness of the place though and the state of some of the tables. Service was ok, friendly staff.

Visited for lunch today. Best meal we’ve ever had at Ask! Had the new Pianta pizza (super creamy and would never guess it was vegan - super crisp base. Beautiful) and a side of Zucchini Fries and Side Salad. All so fresh tasting. Lovely server, and food came out quickly. Will definitely be back again.

It was a busy Friday night, and Ella and her team were on fire! A really jolly vibe all around, with joyous service, great, hearty food and a loving atmosphere. Will be highly recommending them to our friends and family.

Our servers Kyle and Ella were amazing and chatty, the food was fabulous and quick out. One of my favourite places to eat out

The food was amazing, Kyle and Ella gave us great service and attentiveness and made us feel very welcome

Kyle and Ella served us tonight. They made us feel very welcome and were very sociable. The food was quick and delicious and we left very happy. Would definitely come back again.

Pleasant but relatively inexperienced staff who did their best. Senior management should instigate staff training programme.Food was good and good value.

Amazing experience! As a veggie it’s sometimes hard to find food that wows me, Ask Italian has done this for me today. What made it even nicer was the service I received from the assistant manager, Kyle (nicest server I’ve met in a long time)! Huge recommend to all the veggies and non veggies alike

Food was excellent and our server called Kyle was very friendly and attentive. Will be back again soon!

Loads of staff but always hard to get their attention when needed

Food very bland and risotto very think and sticky One cubicles in the ladies toilet had toilet roll on floor, hairs in sink and generally looked "tired" Staff looked VERY casual and not sure if there should have been standard colour as there has previously. We will not be returning and others dining also said the same!

Just wanted to take the time to say a massive thank you to the kitchen staff and manager at Ask Italian Taunton for going over and beyond with their service, having a sulphate allergy can be quite difficult and they went over and beyond to make me feel comfortable and make sure my food was not in contact with any other and was safe . Thank you to Ella for taking the time to check everything the chefs for cleaning and making sure it was safe and to the other waitress Niamh xx Thank you for the most enjoyable evening Will come again. xx

Service was amazing from Ella and the portions were good sizes and everything was delicious especially the passion fruit martinis

Niamh our server was brilliant. Super lovely and friendly.

Gus and the team at ASK Italian in Taunton were great on Valentine’s Day afternoon, when we were needing a reservation at last minute for a group of 8, on the way back from a day out with children during half term. Excellent welcome, food & service. Great to know that outstanding customer service still exists!

Food is always delicious. Staff are always friendly. Always love being able to take food away if needed. Ella is awesome!

My last time giving Ask Taunton a try. The only good thing I can say is that they are consistent- in poor service & lukewarm food Such a shame and entirely unnecessary.

So good had to go back after a week

Ella excellent service thank you

We had a very bad experience this time,the starters were ok but when they brought the wine to the table the waitress didn't even open the bottle... Never seen that before,the team was nice but a bit unprofessional. Then we wait ages for the food and we needed to ask for our food which they replied that the chef forgot our order... When the food finally arrived,my partner food was burned and my food wasn't what i was expecting.. so in general wasn't a good experience at all. Not recommendable and I'll never go back there again.

Drinks took ages to come out starters came before the drinks. 3/4 of the table had finished their starters before the forth member even got theirs. the forth starter was prawns in shells which is not stated on the menu and they were very plain with little to no flavour. one ordered a margarita pizza with extra goats cheese and received 3 tiny pieces of goats cheese on her pizza. my friends and i carbonara each were luke warm. empty glasses were not taken away from the table. I know you get what you pay for and it’s cheerful but honestly service and food were so poor it’s pass bothering just because the price is lower.

Polite, friendly service and the food was great!

Lovely food and very attentive service from our waitress Niamh. Restaurant is beautifully decorated and they’ve done a great job turning this old Post Office into a restaurant. We’ll definitely be visiting again.

4pm on Valentines day 3 adults and 4 kids looking for quick bite to eat. Having initially being turned away from Wildwood up the road by rude staff because they were "apparently" full, (the place was empty), we found ASK Italian up the road. Table for 7, no problem. We joked that at least some staff are welcoming and friendly, and staff member said, let me guess you've been to Wildwood. Apparently not the 1st customers they had turned away this afternoon. ASK food was delicious coupled with impeccable service from all staff, especially Gus. We were done by 5.30. So if your looking for decent Italian meal in Taunton forget Wildwood and go straight to ASK Italian

Great!! Kyle was amazing and helpful!

Great customer service from all staff. Accommodating to dietary needs of all. Highly recommend 👌

Kyle, Gus and Charlotte were fab :)

Absolutely lovely staff and lovely food. We were a table of 10 and everything was exceptional. Thank you to all the staff :)

It was pretty awful the service was terrible we weren't even offered water and nobody asked if everything was alright my husband was supposed to have meatballs on his dinner but they were crushed and he had cold sauce on his starter but the seabass was OK

Very helpful and friendly waiter Excellent service and food nice and hot,

Pretty awful , service terrible, never once offered water or asked if food was OK. Asked the waitress where the meatballs were in my dish "broken up" lol , sauce with arancini was cold tbh never going back

Nearly 2 hour wait for a pizza. When they arrived they were over-cooked. Must be the worst restaurant in Taunton

Went on Sunday 28th January and the server was definitely in the top 5 servers I've had ever. Very polite and helpful. We went for a birthday and an extra couple of people showed up but it wasn't an issue whatsoever. There was an issue with one of the pizzas not coming out but they were very apologetic and we didn't mind the wait because they were so good about it. Also, couldn't fault the food at all. Was exactly as expected and very tasty. Will definitely be going back.

Visited on a Thursday afternoon. It was very quiet with only a few diners in there, so the atmosphere was not as satisfying as other times I've visited when they have been full, but for some, the quietness may be welcome. The food is exceptional, really flavoursome and not too expensive. The service was excellent. Nice and clean in the restaurant area and bathrooms.

Sadly a hangover from Christmas and the New Year celebrations i think. Not sure what to say about our experience this time around as we've never had such bad service before. From a main meal being forgotten about entirely, and the rude manager who really didn't care whether the 6 of us were there or not to discount coupons not being honoured due to what was explained as a change in redemption rules which begs the question, when is a reward an actual reward or when is an Ask Italian Perk not a Perk? I'm very sorry to say that due to our experience, our son's 40th birthday celebration in which we will have 12 in the party, won't be booking this restaurant.... shame!

We had a brilliant time! The waiters/waitresses were very friendly and polite and the food was served on time and was delicious

Fantastic service and wonderful food, definitely improved from a few months ago, will definitely go back after today’s experience!

We were not allowed to share our perks code more than one per code at the table

Great food and lots of choice. Gus was particularly friendly!

Excellent as always, Gus our server was fantastic, will 100% return

Gus, Josie and Daisy were very professional and the food / Gus was delicious.

Lovely evening at the ask Italian, served by Niamh who was great and kept the table water topped up. Started off with the mushroom al forno, followed by the mushroom ragu, and now I don’t have mushroom for more!

Lovely evening on Friday at Ask Italian. Great food, lovely atmosphere and fantastic service from Niamh. She was attentive and friendly, and made sure we were all taken care of promptly.

Lovely meal. Great service thank you to Ella and team for making us feel very welcome. The Dryad Gin was soooo good

Enjoyed a lovely meal and excellent service. Everyone was friendly despite it being very busy and they were attentive and vigilant with my Gluten Free order. Thanks so much for a lovely meal and experience! 😊

Lovely staff thank u so much we had a great time. Loved the food they gave us free pudding for our birthday thank u for looking after us. Highly recommended

Good food and service. Nice for a special occasion.

The pizza was lovely but there weren't enough staff so had to wait a bit to order mains & then desserts. Also need to turn the heating on as it was cold.

Great service, attentive, (06/01/2024) I ordered a cheesy carbonara with bacon, mushroom and truffle pizza and a coffee toffee pudding, absolute delicious Reasonable price

I came to the restaurant on Boxing Day with my partner and we had a wonderful time the food was fabulous. We want to say a massive thank you to I think her name is Elle she was amazing and made us feel very welcome and so patient as we took so long to choose our meal. Thank you very much

Extremely long wait. It wasnt busy either just very slow. Chilly and flat atmosphere.

Excellent quality of food, service was excellent, Ella and her team gave us a great lunchtime experience , there were 26 of us and service from beginning to end was excellent , nothing was too much trouble and our whole party were very happy, will be going again , highly recommend

Pizza sizes have shrunk dramatically whilst prices have risen since we visited in October. Staff were very good as usual.

Pleasant experience, Great atmosphere, Friendly and helpful staff, Very accommodating, will definitely return

Only rated as 1 star as nothing in minus numbers. Had butterfly prawn that was like rubber and was inedable, carbanara that was worse than the worst microwave meal you can buy. Couldn't eat it. Friend had pizza with little to no topping and the base wasn't cooked properly. Was horrible. Waited ages for food even though pre booked as was a works Christmas party and they were given a list of everyone's order priour to the event. Food came out at different times. Waitress was very nice but seemed she had been thrown in at the deepend and hadn't had sufficient training to cope with the situation. Waited so long for the drinks that some of us went to the nearest bar and had a drink. When we came back our drinks were then served to us. That's how long it took! Wouldn't recommend to anyone

Staff not paying any attention to us. After ordering the drinks, we waited 20 mins, and had to ask again how long we would have to wait. My partner ordered pasta but the waiter forgot about parmesan, until we asked about it. The food was delicious. After the main meals we were offered a menu with deserts. I asked if we could have more water. After waiting 15 minutes, we decided to ask for the bill as the water never arrived while the staff were chatting and giggling (3 young girls). Other clients also tried to have their attention, unsuccessfully. Overall, the FOOD was VERY NICE but the SERVICE really POOR.

Despite the fact that one of the wait staff had phoned in sick and another just hadn’t bothered to come to work, Ella and Olivia dealt with very busy restaurant with a smile. Although they were constantly dealing with customers, going to the kitchen to collect food or dealing with the inevitable home delivery people, neither of them looked harassed remaining level headed and professional at all times. Then to top it all off the food was delicious!

Food orders confused, long delays, really not good ! Manager said lots of new staff and DID give us a discount but the whole experience of celebrating a birthday was ruined !

Really enjoyed the visit. Food was great and service excellent. Just two girls running the show due to sickness and they were brilliant. Thank you Ella and Olivia

I think they must have been having an off day they were not at all busy but the food wasn't up to standard and we were there 3 hrs on a Sunday night, in my opinion the service was extremely poor

Ella was our waitress and she was absolutely lovely. She was polite and friendly, and really made us feel at home. We both had allergies and she stayed to help us when we had any questions. The food arrived quickly and was absolutely delicious. Definitely coming again and recommending to all my friends!

Ella was brilliant at our evening meal! Really good service and really friendly, will definitely come back. Such a good meal. Thank you!

Fantastic service and food for my daughters birthday. Highly recommend

Last minute booking for a party of 11 which Ask was happy to cater for. Was greeted and seated by two very friendly, helpful servers and taster lemonade swiftly brought to the table. The order was happily taken by a young man who managed well with the confusion of several Gluten Free, Vegetarian and children. The meals all arrived within good time, Gluten Free clearly marked and enjoyed by everyone. We all felt well looked after, and the staff were even able to provide a dessert, with lit Tea light, for an impromptu birthday celebration. A very nice evening.

Went to this restaurant after my Subday shopping. I’ve been here before so i know what to expect. The starter of the butterflied prawns in garlic was a little burnt. And it was tad dry. I opted for seabass for my mains. At first i’m not keen on the baby potatoes that comes with it but i’m glad I didn’t changed it fir something else. It was really delicious and so the whole meal. Also the zucchini fries and craft of still lemonade is a must when i ate here. The service from Gus was superb. He was very attentive and professional despite it was a little bit busy and he was on his own. I will be back soon.

Food is good, but everything is very slow.

This restaurant was recommended to me by a local as a great place for authentic Italian cuisine. Unfortunately, we had a horrible experience with food that was undercooked and subpar. After sharing our concerns with the staff, we were then notified that the chef had called in sick that day. The redeeming quality was the excellent customer service by Kirsty and Stan (acting manager) who went above and beyond to make our experience as good as possible under the circumstances. Stan is an asset to the restaurant, and had it not been for his professionalism and excellent customer service then this would have been a 1-star review.

Realy nice experience me and my partner have enjoyed ourselves, many thanks.

The Pizza was great and the staff were friendly. The food was delivered relatively quickly. However, the tables were not clean.

Appalling customer service! Watched our drinks sit on the bar for 15 minutes, waiting for someone to carry them two metres to our table, then waited an hour for food asked where it was to be told they had missed our ticket walked out at this point hungry after driving 20 miles to eat there will never return

I visited your restaurant last Saturday and felt the need to let you know how pleased I was with the service. It was late in the evening with basically an empty restaurant. Imogen, the waitress at the time graciously helped us. As my daughter gets cautious with the calories on the menu. What a breath of fresh air to have someone that genuinely cared. She was fun and bubbly with the whole table. When the food arrived it was all delicious! Especially the mushrooms to start. Was warming and flavoursome. What a lovely experience. Will be coming back thank you all so much!

Not real Italian food. Second time been here and will definitely definitely not be going again Food v mediocre,too salty, pasta too dry. Overall a rubbish meal for the second time sadly.

Had a 30% off voucher for their birthday and as usual the food didn’t disappoint! We had cocktails (which didn’t quite look like the photos!) but the service was good and the food was quite quick once we had sat down. We got 2 courses and drinks for £67 which was fantastic!

Amazing food, staff were lovely and quick service. Thanks so much! 10/10 😊

We have been coming here for quite a few years and have always had a great experience and wonderful food but this time the quality of the food has gone right down and although the waitress who served our table was wonderful the restaurant was clearly under staffed especially for a Friday evening. The pizza ordered was half the size to what we have had in the past and it was £17! The bolognese dish hardly had any meat or sauce so was mainly just pasta, the chips were hard in the middle and the lasagne was just awful, unfortunately we will not be returning and another Italian restaurant in the area will be getting our custom in the future, such a shame!

It's ok if you want to have some decent food but it's always booked and you have to make sure you got a booking. The food is pricey for what you get but they do traditional Italian food.

My favourite restaurant in town. Staff always very happy and helpful. Very nice atmosphere and always delicious food. New cheese founde for starter is amazing 😍

Great food..they were short staffed but Jaylee stepped up and helped us really enjoy the experience..be warned..the Calzone are enormous!!

Came in, served by Gus. Gus delivered a wonderful experience from start to finish, despite being the only server on. Brilliant recommendations. We felt very accomodated. Will be coming back!

Was served by a young lady Wednesday night ,lovely food good service, nice atmosphere and brilliant service 👌 will come again 100 percent

Staff made such an effort to make my mother's guide dog feel welcome and went above and beyond - offering not just water but food and happy discussions. Lovely experience, would come again!

The best dining experience I've had in years. We booked a last minute meal for my husband's birthday. Our daughter is recovering from surgery so we weren't sure whether we would be able to celebrate so it was a last minute booking for 14 people, 6 of which are aged 7 months to 4 years. As you can imagine, with so many young kids it can be rather chaotic, but the staff excelled in catering to our needs and keeping the kids happy and entertained (subsequently making the parents happy!). They put out decorations on the table to mark the occasion and Ella, who I believe was a manager, could see we needed to get the kids settled so proactively suggested she brought out their starters to give us time to select our food, with less distraction from the kids. Everyone had a great time, the food was some of the best food I've had in ages. A hugely varied menu despite being an Italian and all empty plates returned. I brought cupcakes for my husbands birthday, which they kindly brought over to us to do the usual happy birthday song and blowing of candles and they presented it beautifully on a board, decorated with strawberries. The staff just got it and got us. They could easily have perceived us as a large difficult party (and I wouldn't have blamed them!) but instead they were just a dream to us. Couldn't have asked for more of them and already seeking and excuse to return. I really hope head office see this review with special mention to Ella and Jon.

Very good service. Called to book a table and spoke to Ryan who got this done quickly and when in the restaurant he and the other staff were very friendly. When we asked Ryan what he recommended he was very knowledgeable. The food was excellent and the restaurant itself has a good atmosphere.

Meal was amazing, very tasty and the staff were very efficient and didn't leave us feeling like we were pushed to eat or leaving us for too long either. Very helpful staff and super friendly.