ASK Italian - Shrewsbury in Shropshire

Good food. Nice atmosphere. Our waiter was great too

Liam and Ramona looked after our party superbly a credit to Ask in Shrewsbury

Food was nice but after it was served we were forgotten about and had no more contact from the staff. Nobody came to ask about desserts or the bill. We tried to catch their eye but they looked away and carried on serving other people who had arrived after us. We wanted to order our child's dessert which was included with her meal but waited 20 mins before we gave up and paid online using the QR code on the table. Went downstairs and asked for the dessert to take away which we got, with an apology which was fair enough, but we will go somewhere else next time where hopefully the service is better.

Fantastic experience. Great food and lovely staff and the prices are quite reasonable. Thank you.

Food lacks flavour and does not match the images on the menu. No response when you contact customer service either.

Always good with the kids and good food too.

Great atmosphere lovely guy who served us. Nice food.

Our waiter was the best, we were a group of 4 teen girls and our waiter was so funny and nice, he matched our vibe, I recommend that waiter to any teenagers coming to ask italian, 10/10. Our food also came faster than usual, and it was really good. Jack deserves a raise!! Delicious

5 star review excellent service

Really friendly staff, delicious food. All round winner!

Food was taste less. Pasta with no sauce! The cheesy potato’s. Turned up with nothing on them and freezing. Really don’t recommend.

Fantastic experience at ask italian shrewsbury on 29th september at 2.30pm, we 3 have great serviceand food. Served by Marianna.

Gabriela was wonderful, funny and very professional

Went on a Wednesday and wasn't aware of free dough balls so that was nice, they were a bit spicy as an FYI. We enjoyed our meal, I wasn't expecting my main to be what it was but that's on me for not looking online first, I had the Pollo Milanese, felt like it sounded fancier than it was, it was still lovely but I would have pizza/pasta instead next time. Starters were lovely, Arancini was so nice 👌 Service was excellent and would definitely return.

We had a lovely lunch at ask Italian Shrewsbury. The food was delicious and Romona was wonderful especially with my daughter. Thank you so much.

Waiters and waitresses are excellent

Lovely food, staff were amazing, nice fellow guests

Excellent atmosphere. Great service. Superb food.

Great service , great food nicé atmos

My sisters and I enjoyed a lovely lunch. This is a great family friendly restaurant and the staff are friendly and welcoming.

Ramona was amazing! So helpful and kind! My son has ADHD and finds it hard to sit still for long and she didn't bat an eyelid. Food was great, atmosphere was lovely. Highly recommend

Me and my partner spent the afternoon at the Ask Italian in shrewsbury. Our experience was spectacular. The servers were lovely and very helpful. They had a lot of options to choose from on the menu. When we ordered our food didn't come long afterwards which was perfect. When we were eating we kept saying how nice the food was, it was mouth watering. And we ordered dessert which were sickly but so nice. And when we left the staff were very polite. Would definitely come again

One of my Favorite foods spots in the area. I always find the food to be cooked to perfection with a lovely environment/atmosphere. Staff are welcoming and always do there best to cater to your needs

Warm welcome and thoughtful words in addressing any allergy. Never seen that before, a full book detailing any food and drinks with allergens, advices and recommendations. Another waitress came to us taking orders, she already knew and was made aware by her colleagues beforehand. Well done !!

Ramona is an incredible waitress! She needs a raise!

Amazing food and great prices, great service. Will definitely be coming back.

Extremely courteous, helpful and friendly staff. We were served by Las and, like the rest of the staff could not have been any more professional. The meal we both had was piping hot, more than we could eat! sadly. So a very nice dining experience. Thank you ‘Ask Italian’ staff, Ceri and Terry Wilde.

Lovely food with even lovelier staff! Jack Rowson was very chatty and helpful for his first day!

Jack was so sweet and friendly, very good for his first shift and Ramona was as lovely as always very friendly and jokey. Oh and the food was amazing :)

The manager at Shrewsbury could not have been more accommodating, efficient and helpful. We had just planned to go for a light lunch, but ended up having three courses and coffee due to the excellent experience.

Very good service, food and polite staff.

Date night dinner, after movies. Dropped in to Ask Shrewsbury. Quiet but not too quiet. Service by Sophie excellent, enough attention without being overbearing. Matched the beef dishes with a Sicilian red, just right. Been a while since we have been, will be back a bit more frequently

We arrived late on Sunday evening and were the only people present as it was just before schools returned. We'd had a long drive from Stansted and so were grateful for a friendly welcome. We ordered a mushroom starter which we shared, it was tasty and plenty for two. Then we shared a pizza and salad and some wine. A lovely evening made better by great service from Stephen and the staff at Shrewsbury Ask Italian. Thank you!

Fabulous restaurant, great food and serviceFabulous dining experience, lovely atmosphere and food is amazing. Service by Romana was the best she was friendly and super efficent

Terrible service. No atmosphere

The most wonderful staff! We were made to feel very welcome! Nothing was too much trouble! A really lovely restaurant and the food was amazing!

Amazing meal as usual, had some very impressed grandparents and 4 very happy tummies! Thanks to the team and to Liam and Ramona, fantastic service and catered brilliantly for my allergies. See you again! from Emily @ Lincoln ASK

One of my favourite restaurants in Shrewsbury. Amazing atmosphere and great approach to the customers. Highly recommend to visit!

Salad was very small and cost £15.95 with the additional feta cheese. Considering the cost it is over priced for the portion. My wife asked for no peas, the waitress did not ask if there was something else she would like in place of the peas. My own main course Manzo Picante was fine well cooked and plenty to eat.

Marianna was a very welcoming host and server. She made good recommendations and made my partner and I feel very comfortable. She is an asset to the team in Shrewsbury and we will likely return when we are next in Shrewsbury.

Excellent food and service. Attentive staff and well looked after by Ramona.

Staff are lovely (polite and friendly

Excellent lunch today - my friend had the vegan pizza and the lemon tart; I had the mushroom risotto and tiramisu. All dishes were delicious. I have soya intolerance which was very well catered for. Service was superb.

Amazing food and staff. Staff everyone here are so attend to details and kind. For sure we will be back!!

Had an excellent meal for my parents Birthdays at the Ask Italian in Shrewsbury, excellent food and service. Was served by Ramona who was an excellent host with brilliant menu advice and recommendations. Top service. Thank you!

Lovely lunchtime visit with family, excellent as always, food and service great. Will visit again soon.

Had sea bass. Best I have ever had. Portion size was just perfect for me. Left me room to enjoy the cheese cake with ice cream. Looked after by Ryan who was spot on. Well done all the team. Be back soon.🙂👍

A nice visit with friends. The manageress and server were pleasant and we all enjoyed our meal. Always a good choice on the menu and a convenient location on the square.

A great return, after too long. Our waitress was Vanessa and she was very attentive and especially took time to explain how gratuity was included in the bill, how we could change it either way, which we thought was extremely honest and open. We look forward to our next visit.

Great place. Delicious food, and really nice staff, concerned about my son's allergie and taking the preparation of his dish very seriously. Highly recommended.

Service was good - Vanessa was very prompt and helpful. Food mediocre.

Gabriela was really attentive, with two young children she checked they were happy and had what they needed and then checked on us. We had a lovely time, and all the staff were friendly and helpful.

I took my family who visited from Italy here last night and it was amazing. Gabriela served us and she was really helpful, she even helped translated the menu and orders in Italian for my family. The service was perfect and I will not hesitate to come again. The food was delicious and they were so accommodating throughout and im very grateful.

Lovely meal. The serving staff were excellent, the right mix of being there when you need them but not constantly pestering you. Clean cutlery and napkins for every course.

Delicious food and great service.

Excellent service from Ramona, thank you!

Incredible customer service, the staff are amazing! So welcoming especially as a walk in. The food was delicious and arrived in good time. Will 100% be visiting again!

Lovely food, attentive staff who catered brilliantly with my coeliac granddaughter. I’m impressed with the range of gluten free food your restaurant offers. Thank you.

Great service and lovely food! And so tolerate of kids! 🤣

We went around 9 pm and food wasn’t that fresh. So I think the early you go you’ll get more fresher food. :(

I was greeted by very warm staff members who then escorted me to my table. I was also given a shot of their complimentary lemonade which was delicious. Tried the prawn salad which was, to say the least, one of the best dishes I’ve had. The chocolate Etna was decedent and just the perfect amount of sweet. Recommend 10/10 to everyone. Additionally, Vanessa was sweet and did not leave any room for any complaints. Definitely visiting again.

Great service and food as always.

Very nice meal. Excellent staff. Atmosphere was comfortable. Brilliant service by Gabriela. Totally understood everyone's needs including children and SEN children. Thank you so much.

11 people including 5 children 1 autistic and 2 ADHD. Kind, engaging and understanding service made what could have been a very stressful experience very enjoyable.

Gabriela at Ask Italian Shrewsbury was very welcoming and attentive

Great service by gabriela, loved the food

Lunchtime Monday. Good gor a quick bite

Weak third. Appetizer with goat cheese and beetroot was completely tasteless. Pasta dishes were quite ok. Good Chianti. Liquor drinks.

SERVED BY VANESSA LOVELY LADY !

Staff were brilliant and attentive, food was delicious!

Great food and friendly staff ... 100% go back again

A great Italian Restaurant with a friendly atmosphere and good food. We always ask for Ask vouchers from family and friends for special occasions because the manager always looks after us and the food is plentiful and consistently delicious. The service was as good as always and the staff are obviously very hard working and cheerful. The restaurant is spotless and the little touches like the taster of the still lemonade and being welcomed back by the manager makes it feel extra special. We can’t wait to visit again.

The food was phenomenal! Had Stephen as our server and he was soooo bloody helpful! Very friendly helped us with dietary requirements, and places to visit in Shrewsbury afterwards!

Excellent, one of the best examples of this chain that we've eaten in.

Love this place, excellent food, table service etc. 5 stars 😁

Our first visit to Shrewsbury. Wonderful food and excellent service. Highly recommend

Las was our waitress and couldn’t do enough for us. The food was amazing. We will definitely be returning!

A great experience. Staff were really friendly but very professional

Ramona - great waitress Lovely food

Warmly greeted by Ramona as usual and very well served by Vanessa.

Liam was fantastic, really helpful especially with food allergies, really friendly and welcoming.

Excellent service from Vanessa. Great food. Recommended

The food was wonderful! The service was great, particular Vanessa! Everyone was wonderful. :)

Ramona was very friendly. Food was delicious and no waiting around. The homemade lemonade was a lovely addition.

I had to ask for a different table as we were under the air conditioning unit which was cold and noisy. Next table was next to people who were v loud. Waitress Vanessa was excellent and looked after us very well.

I've eaten at a few Asks, and found their service somewhat variable... it's fair to awful, never really been anything outstanding. This trip began good - we were shown to a table without a reservation, given menus and a shot each of raspberry soda. I asked about their pizzas and were told they were 12", but I didn't realise it wasn't round, so is suitable for one person. Nonetheless, we shared a pizza, side salad and calamari (starter) all as a main course, which was sufficient for a light early evening bite. Service initially was quite good an engaging, but as the time wore on there seemed to be less waiting staff, eventually only dropping down to one waitress accompanied by a waiter (presumably learning the ropes) and another waitress that concerned herself with setting tables - no other staff were available. It took a bit to attract them away from polishing cutlery and setting tables to get the bill. Cheap bite out, but they could do with being a bit more attentive to those currently in the restaurant over making preparations for those yet to arrive.

Hot, perfectly cooked food. Lovely service, attentive and really friendly without being intrusive.

I've eaten at a few Asks, and found their service somewhat variable... it's fair to awful, never really been anything outstanding. This trip began good - we were shown to a table without a reservation, given menus and a shot each of raspberry soda. I asked about their pizzas and were told they were 12", but I didn't realise it wasn't round, so is suitable for one person. Nonetheless, we shared a pizza, side salad and calamari (starter) all as a main course, which was sufficient for a light early evening bite. Service initially was quite good an engaging, but as the time wore on there seemed to be less waiting staff, eventually only dropping down to one waitress accompanied by a waiter (presumably learning the ropes) and another waitress that concerned herself with setting tables - no other staff were available. It took a bit to attract them away from polishing cutlery and setting tables to get the bill. Cheap bite out, but they could do with being a bit more attentive to those currently in the restaurant over making preparations for those yet to arrive.

Ramona was absolutely fantastic, nothing was too much trouble and she was wonderful with my 2 year old son, he definitely fell in love. Would 100% go back!

The food was decent but we are extremely disappointed with the service. We had to wait 45 minutes just to pay the bill. None of the waiters were making eye contact with us, despite it being clear that we were waiting and signalling for them. We were sitting upstairs, so I went down to inform the female manager that we wanted to pay. She sent me back up and told me someone would come to our table with the bill. Another 15 minutes went by, and nobody did! We had to go down again and when I explained what had happened, the female manager had a very rude attitude towards me and told me I could have paid through their QR code (which nobody told me was an option) and claimed that the restaurant was “busy”. The worst was they were unapologetic! Being busy is not an excuse to make your customers wait for 45 minutes for their bill. Will never return again!

Slow service, after finishing starters no one came to collect the plates for a while which then delayed our main. We didn’t bother with desserts after that. Felt very neglected by the staff, especially as they weren’t run off their feet and could be seen chatting to each other. Food was nice when it arrived, but soured by the poor service.

Sophie was a great waitress! Food was fab

Really lovely meal Liam and Las were really friendly and helpful

Such a cute restaurant, serves fabulous Italian food, a regular spot for my family!

Friendly staff, Liam and Lucas were brilliant, thank you very much!! 5 ⭐️

Absolutely delicious, ordered the king prawns as starter, sea bass, then Tiramisu.. the team were amazing we also used my blue light giving us £50 off our final bill, thank you a lovely evening

Very courteous and helpful polite waiter served us today . Good was good too Stephen our water was attentive

Visited many Ask's throughout the country, they are all good.

We were served by Vanessa who was very warm and attentive, the only tiny thing was that we were upstairs on a busy night and we were left a bit to our own devices but that can't really be helped. All in all was a lovely meal and the staff were fantastic. We would go definitely go back!

Always tasty gluten free options for me & my mum when treating ourselves to a visit here, cocktails were lovely & the service super friendly