ASK Italian - Shrewsbury in Shropshire

Service was excellent our server Ramona was amazing! Excellent customer service to us but also witnessed for others. Customer left umbrella and Ramona ran after them. Food was lovely!

Amazing place, friendly service, great pizzas what a night

Beautiful meal, awesome service & our waitress Sophie was so friendly and helpful. The mini trio of desserts was so lush too- especially the marscapone & cherries

We had a lovely lunch of a shared pizza and salad. All nicely served by Gabriela

They were very accommodating with us. Despite being a busy time, they reserved a table for us so we could come back later. We had a warm welcome and the waitress was very attentive. All the staff were friendly. One of our dishes was a little late, but she went out of her way to sort it out. Our food was delicious, our daughter even cleared her plate. The atmosphere was perfect. The whole experience was, we only had a main course, because we had to go off to the panto otherwise we would have stayed longer.

My boyfriend and I came for an evening meal which I had booked online before hand. When we arrived it was very busy and we were seated on a table right next to the door. With it being so busy people were in and out making it very cold (it's December), I had to keep my coat on for the entire meal. My boyfriend asked a waitress if we could move somewhere a bit warmer, pointing to a table that had just been cleared and she said unfortunately there was nowhere else, the table we had seen was reserved. She then went on to say that she didn't like seating people on the table we were on. So my question is why did she seat us there, what is the point in booking a table if you are only going to get given the worst table in the restaurant? After we had eaten I went to use the toilets which were upstairs and to my surprise there was a whole room of empty tables. While sitting on our table next to the door, we watched the staff turn multiple people away claiming they had no tables. What a joke! Food was average, service was poor (we ordered online after waiting 15 minutes for even a drinks order to be taken) and the atmosphere was horrible. Worst ASK Italian I've ever been to, will never be returning!

Ramona served us, she was attentive and friendly. Dough balls were amazing

The whole experience of the restaurant was excellent Liam the waiter went through the menu with us and was wonderful and will be definitely returning when back in Shrewsbury

The food was divine early and piping hot 🔥 thank you

We popped in here for a break in Christmas shopping. There was a definite atmosphere when we told them we hadn't booked (in this situation it's absolutely fine to say no, we know it's running up to Christmas but it didn't feel welcoming.) The other deal breaker was my wife loves a strong cup of tea. Most tea bags are commercial and not very strong so my wife asks for another tea bag to be put in the pot. We were informed we would be charged for two pots of tea if they did this. Ridiculous, you've lost potential custom for the price of a few pence on a lunch bill of £50. Overall it was OK but we won't be returning.

Served by Jack who was very friendly.

Ramona was absolutely amazing!! We came out for a Christmas treat when our son was performing in the town and she lavished attention on our children ensuring that the children had a wonderful time and we enjoyed meal. Thank you ASK Italian.

Stephen was a lovely service man. He was so attentive and helpful with anything we needed and our vegan needs

The waiting staff were attentive and helpful and I was not made to feel at all uncomfortable dining alone. When the waitress brought my mushroom risotto she also brought parmesan to grate over it, which I thought was a nice touch. It was fairly early on a Tuesday evening and, although not busy, there were a number of couples and small groups in so it didn't feel empty

Came here for my friends birthday. We all had a lovely time. Food was yummy. Staff were all so lovely and helpful. Stephen our server was great. Lots of choice of food, they take allergies seriously and have great veggie options.

Ramona, who served us, was really professional. She was attentive, caring, funny and very polite. My daughter wasn’t sure about which food to order and she was kind to explain and advise. I would give her 10 out of 10 ☺️ Happy customer 🥰

Ramona is the sweetest person and gave me to try something when I didn’t know what it was. I would highly recommend a raise for her ❤️❤️❤️

Everything was great including the staff apart from seemed a little confused if you were going to order via the table app or wait for table service.

Little wait to be attended to but apologies from staff

Enjoyed dinner with a old school friend yesterday. The service was as always excellent and as this is one of the best Italian restaurants in Town, the food was delicious. We both went for a main course with a soft drink each, Coke Zero and Raspberry lemonade which by the way is certainly refreshing. My guest enjoyed the Beef Brisket Pappardelle while I went for the old boring but traditional Spag Bolognese saving plenty of room for a massive slab of my favourite Bailey's Tiramisu. My old School friend took advantage of the new dessert menu and opted for the Lemon. A wafer thin lemon produced from White Chocolate with cheesecake biscuits. The venue was extremely clean and our meals were served within 10 minutes of being ordered. We opted for a mid-afternoon attendance, so it was nice and quiet. Excellent all round 10/10.

Great meal before leaving Shropshire last night. Excellent service and recommendation from Ramona. Definitely visit again

Fantastic friendly service and great consistent food as always. A return visit every time I’m back in Shrewsbury. Thank you Ramona.

Love the food, would love larger portions tho but can't really fault it

Lovely atmosphere, prompt service and great food :) G!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Amazing time. We were served by Gabriela who was kind, quick to help and amazing with the children. We came with 3 kids (4, 6 & 7 yrs) and the starters came out quickly to keep them entertained. Even better as it’s was kids eat for £1 too! Highly recommend this place for dining with children.

One of the best pastas I've ever had ! Our waiter was very welcoming - his name was jack Thankyou very much , i would definitely recommend.

Our group had a great lunch at the Shrewsbury restaurant . The service was quick and everyone really enjoyed their food. A great choice for a large group ( over 50 people in our case).

Pesto and cheese dough bites, best starter we've ever had. Anywhere.

Good food. Nice atmosphere. Our waiter was great too

Liam and Ramona looked after our party superbly a credit to Ask in Shrewsbury

Food was nice but after it was served we were forgotten about and had no more contact from the staff. Nobody came to ask about desserts or the bill. We tried to catch their eye but they looked away and carried on serving other people who had arrived after us. We wanted to order our child's dessert which was included with her meal but waited 20 mins before we gave up and paid online using the QR code on the table. Went downstairs and asked for the dessert to take away which we got, with an apology which was fair enough, but we will go somewhere else next time where hopefully the service is better.

Fantastic experience. Great food and lovely staff and the prices are quite reasonable. Thank you.

Food lacks flavour and does not match the images on the menu. No response when you contact customer service either.

Always good with the kids and good food too.

Great atmosphere lovely guy who served us. Nice food.

Our waiter was the best, we were a group of 4 teen girls and our waiter was so funny and nice, he matched our vibe, I recommend that waiter to any teenagers coming to ask italian, 10/10. Our food also came faster than usual, and it was really good. Jack deserves a raise!! Delicious

5 star review excellent service

Really friendly staff, delicious food. All round winner!

Food was taste less. Pasta with no sauce! The cheesy potato’s. Turned up with nothing on them and freezing. Really don’t recommend.

Fantastic experience at ask italian shrewsbury on 29th september at 2.30pm, we 3 have great serviceand food. Served by Marianna.

Gabriela was wonderful, funny and very professional

Went on a Wednesday and wasn't aware of free dough balls so that was nice, they were a bit spicy as an FYI. We enjoyed our meal, I wasn't expecting my main to be what it was but that's on me for not looking online first, I had the Pollo Milanese, felt like it sounded fancier than it was, it was still lovely but I would have pizza/pasta instead next time. Starters were lovely, Arancini was so nice 👌 Service was excellent and would definitely return.

We had a lovely lunch at ask Italian Shrewsbury. The food was delicious and Romona was wonderful especially with my daughter. Thank you so much.

Waiters and waitresses are excellent

Lovely food, staff were amazing, nice fellow guests

Excellent atmosphere. Great service. Superb food.

Great service , great food nicé atmos

My sisters and I enjoyed a lovely lunch. This is a great family friendly restaurant and the staff are friendly and welcoming.

Ramona was amazing! So helpful and kind! My son has ADHD and finds it hard to sit still for long and she didn't bat an eyelid. Food was great, atmosphere was lovely. Highly recommend

Me and my partner spent the afternoon at the Ask Italian in shrewsbury. Our experience was spectacular. The servers were lovely and very helpful. They had a lot of options to choose from on the menu. When we ordered our food didn't come long afterwards which was perfect. When we were eating we kept saying how nice the food was, it was mouth watering. And we ordered dessert which were sickly but so nice. And when we left the staff were very polite. Would definitely come again

One of my Favorite foods spots in the area. I always find the food to be cooked to perfection with a lovely environment/atmosphere. Staff are welcoming and always do there best to cater to your needs

Warm welcome and thoughtful words in addressing any allergy. Never seen that before, a full book detailing any food and drinks with allergens, advices and recommendations. Another waitress came to us taking orders, she already knew and was made aware by her colleagues beforehand. Well done !!

Ramona is an incredible waitress! She needs a raise!

Amazing food and great prices, great service. Will definitely be coming back.

Extremely courteous, helpful and friendly staff. We were served by Las and, like the rest of the staff could not have been any more professional. The meal we both had was piping hot, more than we could eat! sadly. So a very nice dining experience. Thank you ‘Ask Italian’ staff, Ceri and Terry Wilde.

Jack was so sweet and friendly, very good for his first shift and Ramona was as lovely as always very friendly and jokey. Oh and the food was amazing :)

Lovely food with even lovelier staff! Jack Rowson was very chatty and helpful for his first day!

The manager at Shrewsbury could not have been more accommodating, efficient and helpful. We had just planned to go for a light lunch, but ended up having three courses and coffee due to the excellent experience.

Very good service, food and polite staff.

Date night dinner, after movies. Dropped in to Ask Shrewsbury. Quiet but not too quiet. Service by Sophie excellent, enough attention without being overbearing. Matched the beef dishes with a Sicilian red, just right. Been a while since we have been, will be back a bit more frequently

We arrived late on Sunday evening and were the only people present as it was just before schools returned. We'd had a long drive from Stansted and so were grateful for a friendly welcome. We ordered a mushroom starter which we shared, it was tasty and plenty for two. Then we shared a pizza and salad and some wine. A lovely evening made better by great service from Stephen and the staff at Shrewsbury Ask Italian. Thank you!

Terrible service. No atmosphere

Fabulous restaurant, great food and serviceFabulous dining experience, lovely atmosphere and food is amazing. Service by Romana was the best she was friendly and super efficent

The most wonderful staff! We were made to feel very welcome! Nothing was too much trouble! A really lovely restaurant and the food was amazing!

Amazing meal as usual, had some very impressed grandparents and 4 very happy tummies! Thanks to the team and to Liam and Ramona, fantastic service and catered brilliantly for my allergies. See you again! from Emily @ Lincoln ASK

One of my favourite restaurants in Shrewsbury. Amazing atmosphere and great approach to the customers. Highly recommend to visit!

Salad was very small and cost £15.95 with the additional feta cheese. Considering the cost it is over priced for the portion. My wife asked for no peas, the waitress did not ask if there was something else she would like in place of the peas. My own main course Manzo Picante was fine well cooked and plenty to eat.

Marianna was a very welcoming host and server. She made good recommendations and made my partner and I feel very comfortable. She is an asset to the team in Shrewsbury and we will likely return when we are next in Shrewsbury.

Excellent food and service. Attentive staff and well looked after by Ramona.

Amazing food and staff. Staff everyone here are so attend to details and kind. For sure we will be back!!

Excellent lunch today - my friend had the vegan pizza and the lemon tart; I had the mushroom risotto and tiramisu. All dishes were delicious. I have soya intolerance which was very well catered for. Service was superb.

Staff are lovely (polite and friendly

Had an excellent meal for my parents Birthdays at the Ask Italian in Shrewsbury, excellent food and service. Was served by Ramona who was an excellent host with brilliant menu advice and recommendations. Top service. Thank you!

Lovely lunchtime visit with family, excellent as always, food and service great. Will visit again soon.

A nice visit with friends. The manageress and server were pleasant and we all enjoyed our meal. Always a good choice on the menu and a convenient location on the square.

Had sea bass. Best I have ever had. Portion size was just perfect for me. Left me room to enjoy the cheese cake with ice cream. Looked after by Ryan who was spot on. Well done all the team. Be back soon.🙂👍

A great return, after too long. Our waitress was Vanessa and she was very attentive and especially took time to explain how gratuity was included in the bill, how we could change it either way, which we thought was extremely honest and open. We look forward to our next visit.

Great place. Delicious food, and really nice staff, concerned about my son's allergie and taking the preparation of his dish very seriously. Highly recommended.

Service was good - Vanessa was very prompt and helpful. Food mediocre.

Gabriela was really attentive, with two young children she checked they were happy and had what they needed and then checked on us. We had a lovely time, and all the staff were friendly and helpful.

I took my family who visited from Italy here last night and it was amazing. Gabriela served us and she was really helpful, she even helped translated the menu and orders in Italian for my family. The service was perfect and I will not hesitate to come again. The food was delicious and they were so accommodating throughout and im very grateful.

Lovely meal. The serving staff were excellent, the right mix of being there when you need them but not constantly pestering you. Clean cutlery and napkins for every course.

Delicious food and great service.

Excellent service from Ramona, thank you!

Incredible customer service, the staff are amazing! So welcoming especially as a walk in. The food was delicious and arrived in good time. Will 100% be visiting again!

Lovely food, attentive staff who catered brilliantly with my coeliac granddaughter. I’m impressed with the range of gluten free food your restaurant offers. Thank you.

Great service and lovely food! And so tolerate of kids! 🤣

We went around 9 pm and food wasn’t that fresh. So I think the early you go you’ll get more fresher food. :(

I was greeted by very warm staff members who then escorted me to my table. I was also given a shot of their complimentary lemonade which was delicious. Tried the prawn salad which was, to say the least, one of the best dishes I’ve had. The chocolate Etna was decedent and just the perfect amount of sweet. Recommend 10/10 to everyone. Additionally, Vanessa was sweet and did not leave any room for any complaints. Definitely visiting again.

Great service and food as always.

Very nice meal. Excellent staff. Atmosphere was comfortable. Brilliant service by Gabriela. Totally understood everyone's needs including children and SEN children. Thank you so much.

11 people including 5 children 1 autistic and 2 ADHD. Kind, engaging and understanding service made what could have been a very stressful experience very enjoyable.

Gabriela at Ask Italian Shrewsbury was very welcoming and attentive

Great service by gabriela, loved the food

Lunchtime Monday. Good gor a quick bite

Weak third. Appetizer with goat cheese and beetroot was completely tasteless. Pasta dishes were quite ok. Good Chianti. Liquor drinks.

SERVED BY VANESSA LOVELY LADY !

Staff were brilliant and attentive, food was delicious!

Great food and friendly staff ... 100% go back again

A great Italian Restaurant with a friendly atmosphere and good food. We always ask for Ask vouchers from family and friends for special occasions because the manager always looks after us and the food is plentiful and consistently delicious. The service was as good as always and the staff are obviously very hard working and cheerful. The restaurant is spotless and the little touches like the taster of the still lemonade and being welcomed back by the manager makes it feel extra special. We can’t wait to visit again.