ASK Italian - Shrewsbury in Shropshire

Our server Jack was outstanding. Taking care of us especially our granddaughter, so much so that we ate at ask Italian the following day too! Food was lovely. All staff were polite, helpful and very professional. Paying very good attention to little ones and also one of our group with a nut allergy. Excellent. Would recommend and will go again next time we visit Shrewsbury.

Jack was our server and he was lovely :)

Jack was so accommodating! thoroughly enjoyed our food & drinks! would 100% recommend x

Jack was friendly and attentive

We were served by Jack, he was very helpful and kind! Food was lovely and great service provided.

Great service. With Jack tonight. Very polite and swift

Had a lovely evening celebrating a birthday. Great food and amazing service by Gabriela

My partner and I went for some food last minute on Saturday and the staff were very accommodating especially Jack who looked after us from the moment we walked in until we left excellent customer service and gave us recommendations on the food which we really enjoyed. We will definitely return again. Cocktails are lovely too so thank you to all staff that evening.

Food excellent, chicken was lush and meatballs too. Jack served us and was amazing and polite 👍

Really nice place. Beautiful atmosphere and delicious food. The team is lovely and helpful! Highly recommend ☀️

A wonderful meal with my children for mothers day. As always delicious food. professional service and very friendly staff. Gabriela was amazing. I highly recommend dining here.

Served by Jack. Very friendly, quick service, despite having worked long shifts over the weekend.

Excellent food and delivery was perfect.

Gabrielle was lovely and the whole staff including chefs made sure we got full service even though we came in late. A credit to the company and just what random customers needed!

It was a lovely evening, good food & service, a little loud, hence the 4 stars.

Great food and service! Jack who served us was really attentive and gave us some great recommendations for food!

Liam was absolutely fabulous- welcoming, friendly, nothing too much trouble- thank you so much

Great lunch with my wife, usual excellent service and good quality food - very enjoyable. Thank you Liam for taking the time to check out allergy concerns & making it a great visit. We'll be back!

First time visit to resturant for lunch. Lovely warm welcome by Liam, great service from start to finish. Liam even helped with my discount. Will be back.

Lovely experience, brilliant staff and wonderful food

Great food, great atmosphere. We were served by Ramona who was excellent - efficient, helpful and generally lovely😁

Lovely style and ambience in the restaurant and fantastic service, particularly from my new Hungarian friend! Super friendly and knowledgeable, gave the perfect dessert recommendation; the white chocolate pistachio tart was to die for.

Had a fantastic time with our family who were visiting from Spain. The food was great but the best thing of all was the service from Marianna. She was warm and friendly but still kept it professional. I will definitely be going back very soon.

My partner and I visited Shrewsbury today. We popped into Ask Italian when we fancied a quick meal. We were served by Marianna. She was very pleasant and very helpful with our certain dietary specifics. Her charming personality made the experience even better along with the delicious meal. Great service and great staff members. We will definitely return! 😊

Jack served us and he is so friendly and cute

Walked in for lunch and to be fair , the food was pretty good . My wife had two starters - Bruchetta with tomato concasse , and the Burrata . I had the Chicken ‘Caesar Salad’ , (which was nicely presented )but the menu clearly stated that the dish contained the classic and essential Caesar ingredient of Anchovies. I was really dismayed to discover that the dish was totally devoid of any Anchovies . I immediately questioned this and was told that “ the menu was mis- printed by head office and that they were waiting for corrected menus” ! I suggested that the restaurant was misleading its clients , and should have still served the Anchovies until the new menus arrived , however then the dish could only be offered on the menu as a Chicken and Lettuce salad , and certainly NOT a Caesar Salad . It seemed clear that the duty supervisor ( and the ASK head office ) do not fully understand their contractual obligations of Offer and Acceptance .

poor and inattentive service and the food was meh, the staff clearly didn’t want to be there and didn’t want to serve us.. will not be returning as there are so many better Italian restaurants in Shrewsbury which are better priced and way better staffed

There is a reason this is well outside the top 50 places in Shrewsbury, customer service poor and just too many place s with food and a sentiment to customers that cares. Never again.

Excellent food , really busy pass but food and service were excellent

Jack very friendly and helpful lovely food

I was served by Jack. Wonderful service would highly recommend!!

Very pleasant and good service. Good lemonade, food is average, not super tasty. In lasagne it was as if the wine was not fully evaporated.

Jack provided amazing service to the entire table. Was very thorough with his ID checks, and making sure was up to satisfaction. We will be back :)

Lovely restaurant and Jack was great!!

Jack was a great server for us, very attentive and friendly!

Jack was lovely. Service was perfect. Thank you

Jack was amazing. Top tier from the whole team! Deserve a raise!!

A delightful and tasty meal by this lovely restaurant. Very welcoming staff upon arrival and attentive throughout. A great menu to choose pastas, pizzas and more… Had a calamari starter (large) sharer and it served my two children who devoured all! Incredibly fresh and delicious. The seafood pasta filled with clams, prawns, mussels and squid, absolutely fantastic. The pizza served amazing and delicious. A great cup of coffee served. Well worth the monies spent. Update: visited again, not disappointed, Ramona was absolutely amazing, bless her. I had a situation of two children recovering from Chest Infections and Flu, she ensured the children had fresh jug of iced water, had time to choose their food etc. Everything was made at the children’s pace and no rush. We had the pasta and two delicious pizzas, absolutely perfect. Puddings, once again, delightful. A great evening out, a big Thank you to Ramona😁

Excellent food no complaints and looked after very well by Amy,thank you

The whole experience was wonderful. The food, atmosphere and table service were amazing! Would strongly recommend this fabulous restaurant to everyone who loves traditional Italian food. Romona and her team were professional with a warm personal touch. Thank you

Very nice but table tops are very unhygienic

Always love coming to Ask, Shrewsbury. Food is amazing, the service is friendly and efficient, food is great value.

Jack was a star, definitely deserves recognition.

Ramona was happy to help very cheerful and very helpful. Extremely efficient and attentive very happy with her service 😊

Jack was brilliant, friendly and funny. Definitely deserves recognition

Jack and Ramona were just wonderful! Really attentive and food was just great. Thank you so much!

Really great food, staff excellent Ramona is brilliant I would employ her in a heartbeat, attentive, polite and looked after us throughout. Definitely be back to the Shrewsbury restaurant.

The best service and staff I’ve ever had. Friendly efficient accommodating the staff are a credit to the company. Will defo be back thank you guys

Fabulous food, lovely atmosphere with wonderful service by Ramoua. Thank you 🥰

Great food and service, very tasty!

Ramona was lovely and very attentive! Great service and great food

Had a fabulous family lunch. Attentive and patient staff. It must have been a chore waiting for us all to choose. Marianne was brilliant

Atmosphere was great and service was excellent. From the moment we walked in, the staff were really friendly and welcoming.

Marianna was amazing professional and efficient and very friendly.

Marianna was our waitress, she was very friendly and professional - a real credit to your company. Thank you.

Lovely lunch with my mum - great service from Lois - friendly and attentive

jack is the loveliest waiter i’ve ever had! 10 out of ten! thankyou!

Wonderful experience from ask Shrewsbury, great service from Jack, food was fast, hot and delicious. Haven't been to ask for years but will certainly be returning again soon.

We were served by Jack. He was fantastic and really informative! We had such lovely conversations and he was advised really good food for us. I will definitely return!

Amazing food and service! Our waiter was called Jack and he was so lovely and polite, will definitely visit again

The waiter Jack was very lovely and welcoming to me and my table, and had great service which made the whole trip very enjoyable, thank you.

Lovely meal and great service from Jack :)

We came for my brothers birthday meal. It was very nice and jack who served us was very friendly and efficient.

Jack provided excellent service

A wonderful meal as always, my kids love it here. Today’s meal was particularly good because of the excellent service from our waiter, Jack! Great with the kids which allows makes my life easier. Thanks Jack 👍🏼

Romana was fantastic.@ the Shrewsbury restaurant, friendly and efficient xx

I just love Ask Italian. The food is simple but so tasty at reasonable prices.

The food was really good and the service was really good the people were really nice

Food was really tasty, just the right amount of sauce to pasta, I had the mushroom pappardelle and added chicken

Jack was fabulous. Very friendly and helpful.

Jack was very friendly, personable and professional. Food was absolutely delicious.

Was very nice the atmosphere was great and the food overall was really nice ans amazing service

Jack, was a great server….. very attentive and friendly.

Great time! Ramona who served us was amazing! Thank you

Served lunch by Gabriela, she was very friendly and approachable. Was nice to have a lovely meal served by a happy face.

Lovely Sunday meal. Great costumer care from Jack.

No complaints, Jack and Las were really welcoming and made sure everything was good. Friendly and attentive!

The waitress was pleasant and patient with us. The time for the food to arrive was slower than we would usually expect at Ask and all three chicken dishes were overcooked (by that I mean the crumb was black in places)

Lovely meal and our server Jack was fabulous

A regular go to for me and my daughter. Staff are incredibly friendly, the food is always served quickly. I also had a belated work Christmas party here and could not fault anything.

Great service by Romona. Food was hot, really tasty and we didn't have to wait too long. A nice lunch before going to the theatre

Jack and les excellent members of the team, they are very friendly and everything was great with the meal! Thankyou

Jack was lovely and checked on our tablet frequently. He was so accommodating to our group. He is a lovely lad and so nice to the birthday girl

Las and Jake were lovely hosts thanks for a great night!

We met for a friend’s birthday and everything we had for our main courses was so tasty, hot and there was no long wait to be served with our food. The desserts went down very well too, cheesecake, brownie and sundae were all greatly enjoyed. It was quite busy as there is an offer on, nice to see the restaurant busy. Ramona looked after us very well, great customer service, she is an asset to the company.

Excellent food and service Very pleased overall nothing negative to say.

Very helpful staff, food was ready in a timely manner, and was very good.

Jack was such a pleasant and caring server, couldn’t of wished for a better experience, thank you xxx

I ordered six pizzas for my son and his friends for £87. I could have got better pizzas from the local supermarket. They were tiny and the topping non existent. The margarita was just a pizza base with melted cheese. Disgraceful!

Last night I ordered six takeaway pizzas for £87. On returning home and opening the boxes I could hardly believe what I saw. The smallest pizzas with dreadful toppings. I bough one for £17.50 and it was actually half the size of the others and finished in three mouthfuls. I had to go to our local Coop to get some more and they were WAY better for £5.95!! Avoid at all costs. Such a shame because 10 years ago ASK was a really good Italian. How they’re still existing god only knows.

Friendly and quick service!! Food all very nice. Friendly and polite server Jack

After last time I ordered and didn’t receive and refund, due to being poorly of the food and being uncooked I still wanted to give you guys a chance as I’ve always had great ordered and quality and don’t mind spending the high prices due to good food. This time made up to last, food was incredible but, the mushroom risotto was not given instead it was a tomatoe pasta with mushroom which my partner did not like and I was to full to eat it! Can I please have a refund for that one item?

We came here the evening before my wedding. All the food was excellent and the environment was warm and calm. Gabi and Las were excellent servers who treated us very kindly. Im very happy we chose to book here.

Went on Saturday (11/01) to celebrate a friends daughters birthday. Group of 7. Had a really lovely meal. Food was perfect, and the staff were exceptional- attentive and friendly without being overbearing. Service quick even though the place was busy. We had a lovely big table upstairs. They helped us with our own birthday cake and I must give a special mention to the male staff member who was so kind and helpful. Thank you for a wonderful evening. Highly recommend and we hope to return- live far away but would go out of our way to come back

All I can say is what an amazing experience from the minute we walked in. The staff we attentive and took us straight to our table. I was served my a girl called Mariana I asked for her name so that I could make this review. Her service was incredible she smiled, she was polite and the food was amazing we had the fiery pizza and the courgette fries and arancini which was incredible ! I simply can’t fault it. Thankyou Mariana for making it so brilliant and thanks to the chefs for the tasty food. I will be back and I’ll tell all of my friends what to order !

Amazing service and felt really looked after with great conversation, highly recommend

Beautiful food and wonderful service.

Ramona is always so attentive, remembers allergies and suggests what's new. Even more reason to come when there's vouchers on.

We had a great night there on New Year’s Eve - the staff and manager were especially helpful and the food & location were first class. Thank you…looking forward to our next visit already!

Lovely food really friendly helpful waitress Can't fault it We'll be back soon