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4,4

Based on 1.903 opinions finded in 3 websites

3.9Ambience3.9Cuisine3.9Price4.4Service
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comment_iconOpinions

New Dough !! Outstanding ! as usual the customer service was on point ! Rosh / Jess / Sandhi front of house and Christian & Joao in the kitchen smashed it.

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Johnny H . 2024-03-14

MORE AT TripAdvisor

Popped in for lunch whilst out on a girls shopping trip. It wasn’t very busy and with only one waiter who was struggling to keep up with service and we waited almost half an hour for our drinks and food order to be taken but we were entertained whilst we waited we were witness to a couple of dramas and complaints … in hindsight we should have taken that as a hint that it would not be good. The food when it arrived, was disappointing, in content and taste but more to the point not served as described on the menu. For example chip with garlic and cheese turned out to be chips with a side dip of garlic mayo 🤷🏻‍♀️ That evening we weren’t well with upset stomachs so personally we wouldn’t recommend or visit again. There are plenty of other restaurants locally.

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alwaysbetterinthesun . 2024-03-12

MORE AT TripAdvisor

Lovely restaurant and great food. Service was good too. Had a gift card which I had to access to pay. My advice would be to have that all downloaded beforehand as you need a code not just your voucher. Eventually got the code as Internet was naff, so could pay. I help another family get their code as they were having trouble too. Yes I would go again. There menu is full and Pizzas are lovely too.

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edwards843 . 2024-03-12

MORE AT TripAdvisor

It was nice to be given a free lemonade shot as this encouraged me to try the raspberry lemonade when I wasn’t sure what to have to drink. The food was very tasty but the portion sizes were disappointing, especially for the money and we were left feeling like we could have managed more. Better signs for the toilets would be good as it wasn’t clear to me. However the staff were very friendly and the ambience was relaxing.

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Lucy T . 2024-02-19

MORE AT TripAdvisor

Chichester’s Ask has become our favourite restaurant in the local area, not only for its delicious food, but also for its terrific and attentive waiting staff. I’ve been a total of 6 times in the past 18 months, and every meal I’ve had has been as brilliant as the last. Their mushroom calzone is just gorgeous! Sam was our waiter on valentines evening and he judges the tone of the table so nicely, times his interventions to the table exquisitely and offers a natural charming sincerity. A really lovely experience - thank you Ask Chichester!

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656kennedyb . 2024-02-15

MORE AT TripAdvisor

Lots of choice on the menu. Food was delicious and they will tweak ingredients to suit your taste. Service was very good.

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nicola mc nair . 2024-02-13

MORE AT Google

Made a booking for a large table, I tried calling many times to change the numbers and left numerous voicemails but to no avail. I eventually got through and managed to change the number. However, whilst they were changing the number, they did not mute the call so I could hear the conversation between the staff and manager and they were moaning that we were a large table and that we hadn’t pre ordered (we weren’t asked too) and that the food would be over an hour wait. Aside from this - when we came - the service was good and the food came out promptly and was tasty.

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Henry P . 2024-02-13

MORE AT TripAdvisor

We had a lovely meal here last week. The food was delicious and the service was fantastic. Our server Roshwyn was very attentive and couldn’t do enough for us.

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Caroline Wigg . 2024-02-01

MORE AT Google

Loverly modern style resturant located in Chichester city centre on East Street our first visit and we were not disappointed my wife and I had different carbonara dishes both very good just a little expensive though but we will return! (Tip if you have Tesco clubcard points you can get double the £ value at ASK )

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mickpiercey . 2024-01-31

MORE AT TripAdvisor

Our favourite 'to go to place' for a special occasion or treat..find it the best place for a family with youngsters..food always hot and staff lovely! Roshwyn served us and attended to all our needs, especially the cheese! 🤣..Thank you to you all (not forgetting the chefs) who are superb!! 🤩

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brenda figg . 2024-01-30

MORE AT Google

roshwyn and jess provided an excellent service , we’re very helpful with dietary restrictions :)

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Alex Jackson . 2024-01-26

MORE AT Google

Always great lunch out. Food and service were spot on.

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Louise Wright . 2024-01-26

MORE AT Google

Lunch at Ask Chichester today 25/1/24 fantastic food as always, staff lovely, alway an enjoyable experience, highly recommend.

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Catherine Bland . 2024-01-25

MORE AT Google

This was an amazing experience. The waiter Roshwya Diosta was so friendly and served us very well. Very polite and catered for our every need. Brilliant place and brilliant people.

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Riaz . 2024-01-25

MORE AT Google

Great selection of food and drink available. Our meals were very tasty and prepared quickly. Nice atmosphere, friendly staff who made us feel very welcome.

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Jerry Baker . 2024-01-20

MORE AT Google

Very good.Our waiting guy was very friendly and remembered us from a previous visit.

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Gabrielle Dunford . 2024-01-20

MORE AT Google

New Year same top quality food & service. Nice to meet the new manager Sam very welcoming and knows the industry. Nathan & Greta as usual demonstrating great customer service. Christian & Tommy in the kitchen training a new chef and delivering top quality food. Love ask and the staff

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Johnny H . 2024-01-19

MORE AT TripAdvisor

Amazing three courses for £40 with their 30% discount.

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Debra King . 2024-01-19

MORE AT Google

Excellent food. Chicken Cacciotore was delicious. As was Biscoff Cheesecake. Waiter was amazing.

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Geraldine Mustard . 2024-01-15

MORE AT Google

Excellent fresh hot food and great service. Very good stop off after shopping

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Trevor harman . 2024-01-13

MORE AT Google

Unecessary noise from the kitchen which sounded like the cutlery being droped from a great hight. Garlic bread over cooked to a crisp. Main course very nice and would have again should I return. Which we will but not on a Saturday lunchtime.

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Tim Grainger . 2024-01-06

MORE AT Google

My talligatele was a little over cooked, everything else is fine. We enjoyed the atmosphere. Tiramisu is yummy.

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Philip Fung . 2024-01-05

MORE AT Google

I enjoyed the food, there is a good variety. It is a nice setting, service was helpful and it seems like a popular restaurant.

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Aisha Dadoo . 2024-01-05

MORE AT Google

Concern Regarding Staff I hope this message finds you well. I wanted to express my concern regarding recent interactions with the staff manager, lady dark hair on evening shift. It seems that she may not be in the best mood to work, and I have noticed a certain level of rudeness during our interactions.

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Rafhael Junior . 2024-01-01

MORE AT Google

We were made to feel so welcome. Our requests were catered for (my children have ASD so I requested a low traffic area to be seated in.) The food was beautiful and the waiting staff had the perfect balance of checking in and leaving be. Many thanks

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Esther Boulton . 2023-12-30

MORE AT Google

Ordered the seafood linguine. Was so bland I sent it back. The service couldn't have been better. The food was replaced without much delay and I was made to feel valued. Unfortunately the replaced dish wasn't much better. Disappointed at the price point I would expect much better for a popular dish.

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Ben Howard . 2023-12-29

MORE AT Google

My friends and I visited the restaruant last night and left very disappointed with our meal and evening unfortunately. One friends received her meal without the veg and when we asked if they were coming, we were told that they had none - Perhaps this is something you should confirm at the time of ordering!? We then had the same problem with one persons dessert - they were given a slightly different dessert and when we asked the waitress, we were told they didn't have what was ordered...! Two of my friends were also disappointed with their puddings (brownies lasagne). I also felt the food was slightly over priced considering the taste and experience. We also sat waiting for our bill for a long period of time, without anyone checking if we were ok or if we needed anything, whilst all the staff prepared for closing up around us (9:30pm). Overall, not a good expereince and we won't be back unfortunately.

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Sophie Upham . 2023-12-21

MORE AT Google

Very nice food ,prompt service and pleasant atmosphere

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Feeona Wales . 2023-12-20

MORE AT Google

Nathan was great and really looked after us. Food was well cooked and arrived in good time. Just abit stingy on the pizza toppings, considering the prices eg Fiery Calabria. Abit overpriced for portion sizes. Restaurant was clean and we were well looked after though.

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OneGlove . 2023-12-19

MORE AT TripAdvisor

Great experience, and we've been served by a lovely and professional waitress.

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Laura . 2023-12-12

MORE AT Google

Just had Xmas dinner... Starters were shell on butterfly prawns served on toast which was soggy and the prawns lacked flavour as well as being covered in parsley which is such a strong herb all you could taste was parsley. My partner had the 'most loved' beef brisket papperdelle which was low quality beef brisket most likely frozen, flavourless watery Ragu and again covered in parsley... There's a trend here.... I had the nduja sausage pizza which again was covered in a ridiculous amount of parsley completely spoiling the flavour not sure why the chefs have been trained to litter everything with parsley it's bizzare. The restaurant was dead, absolutely no atmosphere, no Christmas music, no Christmas crackers just some napkins that said happy Xmas. Servers were disinterested and clearly didn't want to be there, same goes for the chefs all standing around staring at diners. When we arrived we were served a shot of lemonade... A shot of lemonade... I've never seen that before... it's supposedly an Italian restaurant can't we have limoncello? My partner said the toilets were a mess, wallpaper peeling, no toilet roll holder and a massive hole in the wall full of grub what a disgusting thing for a chain restaurant to allow, toilets that are rundown. I'm absolutely baffled how this restaurant is #3 in Chichester, food tastes like it's all frozen because it is and is completely spoiled by a ridiculous amount of parsley on everything. I know it's Xmas and standards maybe slip but I find it hard to believe anything would be different on a normal day other than disinterested staff. What a complete disappointment. Never again.

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Jake Davies . 2023-12-10

MORE AT Google

I visited Ask early evening today as part of a party of 6 with two children also one toddler not eating. There was only one table occupied when we arrived. We were waiting at least an hour for our main courses, (kids had their garlic bread promptly). I asked staff for an update as kiddies getting fractious and hungry. Grandad had to prompt again since every other table served who had all arrived after us. Granted they apologised and gave us 25% off bill. If it was just us and not grandkids I would not be complaining but don't think it's right particularly as I could see from where we were sitting that takeaways were clearly taking priority. Shame.

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Julie S . 2023-12-06

MORE AT TripAdvisor

On the 2nd December 2023, at 16:40pm me and my partner entered Ask Italian Chichester and it all went down from there. It was our anniversary and the staff completely ruined with their rude service and lack of respect. From first breath they were saying they were booked despite having 10 or so tablets free and putting time limits on tables, they sat us at a table but instantly time limited us telling us we have to be out by 5:30pm, giving us only 50 minutes to eat our meal. The female waitress which originally time limited us gave us massive attitude and made us feel very unwelcome. She had told all the staff that we were on a time limit and they all made it clear that we were not welcome to eat in comfort. There was one waiter who was extremely rude and made our whole experience awful, he had massive attitude and kept coming over telling us to get out because he apparently needed the table despite their being many tables available. Well it got to 5:30pm and he came over snatched our plates off the table, never once offered the dessert menu (he offered it to many other customers around us). We ask for the dessert menu and he sarcastically said yes but it was cutting time apparently because he wanted the table. He slammed the menus on the table and less than 1 minute later came and told us to decide, my partner being on the phone we had not decided yet and he snatched the menu from us and told us to get out all because he wanted the table for customers who had not turned up. I cannot believe how disgusting someone can be, Chichester Ask Italian has no respect at all and we will never be going again, they have lost good customers. If I could give 0 stars I would.

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bethany . 2023-12-02

MORE AT Google

Friendly waiter cheered up my day, great place to eat

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Harry barry . 2023-11-25

MORE AT Google

Nothing to say as when we went in for a table for two on a Saturday we were told sorry we don’t have enough staff to serve you and the ones we do have need a break. Suit yourself we won’t bother again

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Escape63382337181 . 2023-11-25

MORE AT TripAdvisor

We had been looking forward to trying the Chichester branch and really wished we hadn’t bothered. Dirty tables, filthy toilets, overpriced flavourless food. Very disappointing. The antipasto at £15 for 2 to share was barely enough for 1. The “special “ pizza was anything but special. And my wife’s risotto con funghi (with chicken) was totally devoid of flavour and she left most of it. To the servers credit he did take the risotto off the bill but this is hardly the point. Restaurant prices have risen considerably over the last few years and expecting people to part with their hard earned cash for such mediocrity is really not on.

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koycegizladLondon . 2023-11-23

MORE AT TripAdvisor

Top quality ! Front of house very attentive to all that came in Sandhi, Nicole, Jess always ensure you are seated and looked after. Tommi & Ranch doing what they do best in the kitchen. Top notch quality of food and my lunch was perfect. I have been coming to ask (chichester) for over 15 years. The staff are the most important reason I keep coming back along with the food of course. That being said more has to be done to retain staff, I know it's difficult in this industry but they are the life & soul of the company and should given the support they need.

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Johnny H . 2023-11-16

MORE AT TripAdvisor

We were served by Jessica who was really very lovely and friendly. We had a veggie pizza each (Caprina and Melanzane) which were delicious! We also had the new sticky toffee coffee pudding with salted caramel gelato which we shared. This was also really tasty. It was quite busy so the noise was a lot higher than what we have experienced before but I’m sure had it bothered us, the staff would have moved us without any qualms. Thank you for a lovely evening!

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Tamsin F . 2023-11-11

MORE AT TripAdvisor

Firstly it was between lunch and dinner .The service by both waiting staff was excellent. There were very few occupied tables probably at a push 5 so no excuse to say kitchen was under pressure The waiter told us several things were unavailable..I have had this before at Billericay ASK so I know what to expect .We ordered BEEF BRISKET PAPARADELLE. The waiter came and told us they hadnt the correct pasta so would substitute .It went downhill from there on .the pasta hadnt been drained properly was watery .and the sauce was virtually non existant .I felt it was more a weak bolonaise and shared between the two plates. This is not our first visit to Chi. ASK its usually buzzing .this time on entering it was soul less and almost empty .Maybe patrons had rubbish food and sought another Chichester Italian .It will be a long time before we venture in again .The Management should take a trip to ASK at Billericay and see how its done. Sad to write this and so very very dissapointed.

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Alan L . 2023-11-04

MORE AT TripAdvisor

Fantastic all round. Upon entering Greta (manager) had our table ready and waiting. Service from Marcella was impeccable with nothing being to much trouble. Food was amazing as always. Thanks for a lovely evening! X

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Kirsty C . 2023-10-31

MORE AT TripAdvisor

The staff were very friendly and helpful and the restaurant itself looked pleasant. I ordered the Fettucine Bolognese which was a fairly small serving and really quite bland tasting.

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HellsBells30 . 2023-10-22

MORE AT TripAdvisor

Cannot fault the food, service nor atmosphere. Very friendly staff - a special mention for Nathan - the service was spot on. I tried the vegan salad bowl, something usually outside of my comfort zone, but it was tasty. The kids menu encouraged our little one to try new things too and they were satisfied. The new chocolate brownie lasagne wasn't overly sweet which was great. Thanks again!

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Richard Priest . 2023-10-14

MORE AT Google

Delicious carbonara. My friend had seabass and it was cooked to perfection. Friendly efficient staff.

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Jooles . 2023-10-13

MORE AT Google

As always such high service and wonderful staff, food as always was top quality, hot and served quickly. Lots of reviews about internal decorations but we like this, its rustic Italian style, if you have every been to Italy you would know this is the style of many restaurants, if you want modern then go to a fast food chain. Would recommended to all.

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John K . 2023-10-11

MORE AT TripAdvisor

I came to the restaurant today with a lady with learning disabilities. Staff where very accommodating and very patient with us. Highly recommended this restaurant 😃

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Karen Thorpe-Fairall . 2023-10-04

MORE AT Google

Service was quite rude. Ordered a cocktail and it came out without any garnishes like advertised and had to get it redone, and one dish wasn't made so my friends food came out after the rest of us had finished eating, so we had to suggest we got a complementary drink. Through none of this was there any apology. At the end of this bad service my mum was pressured into a service charge by the waitress. This was for my graduation meal, my mum had made a cake that she brought to the resturant. The waitress when asked if they would like a slice of cake by my mum as a nice gesture, took (literally) half the cake for themselves.

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Saffron Hills . 2023-09-16

MORE AT Google

We visited Ask in chichester as soon as I walked in I thought the place needed updating like having a lick of paint plus other things seating etc and I thought the food was mediocre I have had better from other Italian places but on the plus side the staff were really friendly and helpful.

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colinmT9162KC . 2023-09-16

MORE AT TripAdvisor

Great meal, in a lovely restaurant and a great location

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Neil (NC50) . 2023-09-15

MORE AT Google

Top service along with a great meal. Short staffed again but everyone mucking in to get people served. Food was top notch. Nathan and team (Jess) were on it.

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Johnny H . 2023-09-04

MORE AT TripAdvisor

Lots of space. Refused to serve. Update: 2023 August - arrived, 5-6 customers in, refused to seat. Refused to get a manager.

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Tom Kent . 2023-08-27

MORE AT Google

Poor service, the waiter had bad smelling BO, the food portions were very small and just not worth it even with a voucher.

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Jane Charlton . 2023-08-23

MORE AT Google

As a regular visitor to the Chichester branch, I was so incredibly angry with my visit! Being disappointed with how a dish was presented to my wife and me, I asked for them to be returned - didn't think that was too much of a stretch?! They were taken away only for me to hear our server and the three kitchen staff at the back of the restaurant talking about me apparently ‘taking the piss’ by sending something back. Unbelievable! I confronted them all to be told I was 'being ridiculous' - a customer complaining about the below-par food is ridiculous. I’m not sure these chaps are cut out for service. After asking another [more helpful] member of the serving team who the manager was, I’m told it was our original server, so there is nobody I trust to talk to in that branch any longer to raise my grievance. Clearly they wanted an early finish on a Sunday night, and I’ll certainly not be returning for such a terrible service level and a Manager that thought it appropriate to be derogatory about a customer thinking they weren't in earshot.

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M8491PSmarkw . 2023-08-21

MORE AT TripAdvisor

On arrival nobody seemed interested in finding us a table,menus arrived served by a nice young lady and then we ordered our food who’s arrived after 25 minutes. Side salad was dry lasagne was flat and minuscule sized portion,my carbonara was passable after requesting salt and pepper and a side spoon for my linguine. Waiter could have done with a bit of arm charm Won’t be rushing back!

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angusc85 . 2023-08-21

MORE AT TripAdvisor

As a regular visitor to the Chichester branch, I was so incredibly angry with my visit! Being disappointed with how a dish was presented to my wife and me, I asked for them to be returned - didn't think that was too much of a stretch?! They were taken away only for me to hear our server and the three kitchen staff at the back of the restaurant talking about me apparently ‘taking the piss’ by sending something back. Unbelievable! I confronted them all to be told I was 'being ridiculous' - a customer complaining about the below-par food is ridiculous. I’m not sure these chaps are cut out for service. After asking another [more helpful] member of the serving team who the manager was, I’m told it was our original server, so there is nobody I trust to talk to in that branch any longer to raise my grievance. Clearly they wanted an early finish on a Sunday night, and I’ll certainly not be returning for such a terrible service level and a Manager that thought it appropriate to be derogatory about a customer thinking they weren't in earshot.

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Mark Wood-Davies . 2023-08-21

MORE AT Google

18.08.23 15:20 - Food took 45 minutes to come, we were the only ones in the restaurant for some time. - When we asked about our food the manager responded that he thought our food had already come and that he wasn't paying attention. - We ordered the Prawn & Crayfish tagliatelle, a large prawn still had the poo sack in. The manager apologised but said that this was because the restaurant use frozen prawns. This was taken off the bill. - Manager was turning away groups of people when 4 tables were seated in the restaurant. - Upon leaving, the manager openly said to us that he wouldn't recommend eating at this restaurant.

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Aetheling . 2023-08-19

MORE AT Google

My husband and I have been coming here for about 8 years and have had these dishes at least 6 times previously. Calamari - appeared to be half the usual portion. Had to ask if they had sent small by mistake. For almost £15 just for this alone without sides this was very disappointing although tasted delicious. Ragu - kind enough to change the pasta. They notified me that how it was made last year had changed as they were using a different pasta last year, however this dish differs greatly from how it was served last year. No flavour, there is very little actual meat and sauce, and tasted watered down consistency meant after 2 attempts I couldn’t eat it! Sent the whole dish back and then heard the staff talking about the fact that it was that I ordered the wrong pasta with the dish. As we were waiting for our waiter we were literally discussing where else we could have gone to eat. Sadly after many year of ASK being a favourite the meals are not up to par for what you pay when you are paying about £20 a dish when finer restaurants charge the same and the food is of far superior quality. Let’s hope pudding is still the same and this may redeem the evening. Desert was delicious. The deserts did not disappoint. We had a mini panacotta, Nutella gnocchi & my favourite blood orange and raspberry tart. Well if ASK was just a desert bar it wouldn’t surprise me with the quality of the deserts. So glad the deserts were worth getting dressed and leaving the house for. Sadly I can confidently say I will not be back for the Savoury menu however I would visit just for desert and highly recommend the chocolate blood orange tart.

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Shona Etherington . 2023-08-14

MORE AT Google

Food arrived on time, but cold! Looked hardly cooked, we both had lasagne! Garlic bread also cold. Really disappointed, won't be having this again

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Claire Rainey . 2023-08-13

MORE AT Google

We visited in a large group (24) on a Saturday night so we booked weeks in advance, sent a full itemised pre-order through 3 days before and asked for individual bills in order to avoid the inevitable painful “who had what and who owes what” process at the end of the night. The restaurant completely ignored our request, keyed in the pre-order for the kitchen 20 minutes after we arrived (defeating the point of a pre-order), it took 20 minutes to even get our first drink. And because the billing hadn’t been done as we requested it took one full hour to go round the individuals to work through us each paying our bill. So painful. We arrived at 7:30 and didn’t leave until 11pm due to how long the service took. They also seated us on 3 separate tables with a pillar between us, so much for a group social event. And the food wasn’t great, the bruschetta had little flavour (no basil or garlic just mushy tomatoes on bread) and the beef brisket was mostly just stodgy pasta and not enough sauce. Terrible service and nowhere near compensated by the standards of food. If you’re in a group avoid this place.

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Lesley H . 2023-08-06

MORE AT TripAdvisor

Mediocre food. Staff friendly. Place needs a good scrub... banister rail to loos sticky and nasty. Loo floors (especially where floor meets wall filthy). My niece's glass was dirty. Windows next to us hasn't been cleaned in ages. Not a good impression and makes you wonder how clean the kitchen is. Made me wonder if the waiting staff were expected to do the cleaning.... saving money on these things in hospitality is, finally, losing money. I won't go back there and nor will I try another branch.

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sarah baldwin . 2023-08-03

MORE AT Google

My wife and I love ASK in Chichester. The restaurant is very light and airy and the service friendly and efficient. We generally only go lunchtimes, but it always seems a bit of a treat. The food never fails to impress. I have no hesitation in recommending a visit but one should always book.

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Jack Glee . 2023-07-31

MORE AT Google

Great food and service!! Thank you for a fantastic lunch

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Nichola Beales . 2023-07-29

MORE AT Google

First off Nathan, Jess & Tommy along with the rest of the staff were doing an amazing job today. Looked a little short staffed but every customer I could see was being looked after and had smiles on their faces. This Restaurant is of course one of my favorite's but it's the people along with the food that make it that. Credit to them all. Always a pleasure.

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Johnny H . 2023-07-28

MORE AT TripAdvisor

Lovely restaurant celebrated my sons 15th birthday. Staff were wonderful very helpful and welcoming. Food was amazing. They were extremely busy but still made time to bring out my sons birthday cake and sing happy birthday. Thank you.

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Char Carney . 2023-07-27

MORE AT Google

Amazing food as always and amazing staff! Couldn't recommend this place more. Great atmosphere and best Italian chain I have ever been to!

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Maddison B . 2023-07-26

MORE AT Google

We had lunch to celebrate our anniversary. We had a lovely time, and were served by Roshwyn, who was excellent!

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Rob Lennox . 2023-07-22

MORE AT Google

Does what it says on the tin. A nice lady looked after us, very well.

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Chris Benham . 2023-07-18

MORE AT Google

I have been to several ask Italians and the staff were lovely but on my last visit this time the head chef behind the counter was extremely rude to other members of staff, it is very disheartening to see that these are the kind of people ASK Italian employ, and to witness this as a customer is absolutely not acceptable. I hope the Chichester branch will teach their member's of staff on how to communicate kindly with each other.

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Zainab Carter . 2023-07-14

MORE AT Google

Excellent all round!! Never been before but will definitely go again.

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Kev Taylor . 2023-07-08

MORE AT Google

Food was good but took a long time to come out, service ok but had to get the waiters attention a couple of times. For a chain restaurant it was better than expected and would go again.

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Amy Harvey . 2023-07-01

MORE AT Google

Brilliant staff & fantastic food

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Sheila Brown . 2023-06-26

MORE AT Google

Lovely food, lovely staff and a lovely place. We enjoyed a lovely Mother’s Day here

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Vicki . 2023-06-24

MORE AT Google

Needed somewhere in the town for a late lunch. Nice big clean space, warm welcome, food was good, reasonable value. No problems

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YorkshireManinblack . 2023-06-20

MORE AT TripAdvisor

My first time in an ASK Italian. I don't think I'll repeat it. We had a table booked for 5 and on arrival we weren't shown to the table, rather it was pointed out and we seated ourselves. After sometime we managed to order some drinks, no water was on the table or offered. Food was slow but generally ok. Overall the experience was quite poor, it was difficult to know who our server was during the meal, nobody made the effort to check on us or provide any kind of service. The restaurant was far from full but the noise level meant conversation was difficult. There is only one toilet and it's a baby changing/disabled toilet. The place needs a serious overhaul. Don't ASK Italian, ASK to go somewhere else.

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Tim Harvey . 2023-06-20

MORE AT Google

We were at this place by 8:45pm, after seeing the closing times in google at 10:00pm. We were 7 in total includes 5 adults and 2 toddlers. One staff member came, he didn’t even bothered to greet us. He started to ask how many people are you, and after seeing us he tells us there is no staff. Then we asked to call the manager then the lady came, who doesn’t seem like manager but seems like one of the staff, and we told her if not for us just for the sake of babies allow us, we all together requested and said that babies are hungry, but she just denied and said seats are not available. If there are no seats she can ask us to wait but not to leave, or should have updated it. We came by walk to this place from 2miles because this is the only restaurant which was open, Such a horrible and disrespectful it was. Where I don’t want any other person to feel the same by visiting this place. Customers comes only when they like service first and food later. Service is horrible and I don’t recommend anyone going here. Such a worst service and people. Increase the staff or make them better experienced in how to serve people when there are limited staff and more number of customers.

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ashwitha Pokala . 2023-06-18

MORE AT Google

The restaurant timings where till 10.00 pm closing, we were around 8.45 pm with two toddlers and the manager was refusing to give a table at that moment without even concerning of toddlers, this was so distgusting without humanity.

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sai kiran . 2023-06-18

MORE AT Google

The pasta was very tasty, dessert was good as well.

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Laura Zarioiu . 2023-06-15

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Poorly ventilated when we dined

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Rob W. . 2023-06-14

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Fast service, tasty food, great atmosphere.

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burcus mihaela . 2023-06-14

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The service was good from a guy who served us but a woman there was being really disrespectful and with an attitude as we asked to turn off the ac because it was cold at least until we leave , we were refused by her twice, but the guy who served us was very nice and would give a lot more stars but the disrespect we received decreased the number of stars, they only turned the ac off when we left becasue it started raining. The food was great and atmosphere as well. Only the woman that brought our mood down.

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Victor Lungu . 2023-06-11

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Great service, the food was absolutely Devine, just what I needed for a solo trip out for the first time in a while

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310charleyb . 2023-06-08

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It is indeed a big ask to feed a choir on tour in a friendly and efficient way, but the excellent staff were up up to the task. There were 62 of us, very hungry after singing evensong in the cathedral. We had pre booked...

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Davmed . 2023-06-08

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Can't believe we’ve been waiting for more than ONE HOUR and we still haven’t got the food now. I’ll leave this 1-star review before I starve to death:)

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Claire Who . 2023-06-02

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Horrible experience. Wait for more than ONE hour with no one coming to ask and then be dumped with one sentence” 5 minutes okay??”. The waitress treated another table with smile but unfortunately not to my table.

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RUIXUAN ZHANG . 2023-06-02

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Well done brilliant food and service

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Robert Marshall . 2023-05-14

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Harry Kane dupe/ Connor was amazing best service ever even took my be real love it happy 16th to my bestie Bethany deserves a raise

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Eleanor Sandieson . 2023-05-13

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Food was average at best...no authentic Italian flavours...loved the starters won't be ordering a mains next time.

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Nilesh Parekh . 2023-05-11

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Celebrated my 19th Birthday last night with a few of my friends and I just wanted to say the service was amazing. Our waiter (who’s name I didn’t catch) was great, he went above and beyond, we were all able to have a laugh with him and he made the night memorable. Couldn’t have asked for a better experience! Thank you so much 🥳

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Deanna Pearce . 2023-05-08

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Para celiacos es de lo mejor de Edimburgo…. Y la comida genial. El trato del personal inmejorable. Por lo q...

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Kakin1967 . 2023-05-02

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Food discusting, pizzas made without thought or any kind of love, very sloppy under cooked, smelly chicken on pizza & tinned sliced mushrooms, defo will not return, also toilets & general cleaning very poor, see photos attached as they don't lie...

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Rob Castle . 2023-04-30

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Beautiful food but service on the slow side bless them they needed more staff on

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Pauline Butler . 2023-04-20

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I am not a greet fan of chain restaurants but we had a discount voucher to eat here and decided to give it a try. I felt the pizzas were up to the standard one would get at an independent Italian restaurant. Service was friendly...

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MYDOGISFINN . 2023-04-16

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Great Customer service from Jess & Shay ! credit to the company. Den & Sam smashed it in the kitchen as usual ! Outstanding from the boys.

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Johnny H . 2023-04-14

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1 hour and 20 mins of waiting for food. We eventually left as food was still nowhere near ready. We were told - 50 mins after ordering - that they’d messed up the order and were offered free drinks as an apology. 25 mins later...

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RT666 . 2023-04-12

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My wife Louise and I popped in for a quite bite while in the city centre - so it’s a great location if you’re enjoying the shops / cathedral / etc. I had the Verdure (with chilli and capers) which was perfect - well cooked,...

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Darren G . 2023-04-09

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Shocking.. where to start? Waited to be seated for 15 minutes (we were the only 2 customers in the restaurant). A lady acknowledged us however must have been on a break, after 15 minutes she then came over to us and took us to a...

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Emlouisianna129 . 2023-04-09

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Lovely food service a little slow.. And meals not bought out together...

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Allyson Trist . 2023-04-06

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What a shame. They used to have a lovely team here always attentive and service with a smile. The last few times we've been greeted with grunts and ignored at the table. Perhaps some exercise would do the staff good! They're alot slower than their...

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Betty G . 2023-04-05

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Evening meal for a family birthday. Lovely decor and lighting, great food and excellent service

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Melinda Matthews . 2023-03-25

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Staff were excellent, food was perfectly timed, we both had the Calzoni which was sublime! Thank you for a great meal and visit to your Restuarant!

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John Brewster . 2023-03-25

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Had a lovely lunch, 2 of us attended, experienced great service and tasty food, beyond what I expected

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K F . 2023-03-24

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