Ashiana Indian Takeaway in Sefton

Don't get a take away from here the foods crap. Had a take away from here last year and it was not that great but I thought I would give it another try. And last month tried it again the chicken chatt was like water looked horrible even the dog wouldn't eat it . The pops was ok the meals wasn't up to scatch either. They need to get rid of the fella that's in the kitchen. Will never go back there. It used to be nice there as well. Sorry guys

30 minutes late. Food was nice but no keema bread came with it until we called the shop they'd instead give us spring rolls because no dough was left, thought they would of called to ask what we want instead.

Ordered at 7,with delivery time of 2020. Still hadn't arrived by 2050 so called restaurant who said driver stuck on other delivery and would be 15 minutes. Food didn't arrive until 2130. Two and a half hours ridiculous when it takes them no more than 10 mins in car. Offered half price next time, but will probably use other Indian restaurants in future

Unacceptable customer service! Missing 2 x poppadoms and a keema naan, given boiled rice instead of pilau, given awful/soggy veg samosas instead of onion bhajis, a half portion of chips instead of full portion, 3 x cans of coke instead of a big bottle. On top of this, the order itself was over 45 minutes late!!! Called to complain and girl apologised and explained that it had been a busy evening and that they had ran out of a lot of items. I asked why I had not been contacted to have this explained to me as I may have wanted to cancel/change my order...again it was explained that they had been too busy! Girl was only willing to offer 50% discount on a future order?!! Daylight robbery as I had paid for items that were completely missing from order!! Will be thinking twice before I order from here ever again! A huge disappointment! 😡

ordered at 18.15 it’s now 20.15 and I still haven’t received order

we waited over an hour and fifteen minutes to then ring up and be told it would be another half hour to 45 minutes before it arrives. The lady on the phone was rude and abrupt and they refused to compensate us in any way for the hassle and delay.

Do not go anywhere near this restaurant. Took over 3 hours to deliver our food from initial order time. I was repeatedly lied to when I called to chase my order. When it finally arrived near 10pm all food was freezing, missing items and we were given spring rolls instead of onion bhajis.

Ordered at 7,with delivery time of 2020. Still hadn't arrived by 2050 so called restaurant who said driver stuck on other delivery and would be 15 minutes. Food didn't arrive until 2130. Two and a half hours ridiculous when it takes them no more than 10 mins in car. Offered half price next time, but will probably use other Indian restaurants in future

30 minutes late. Food was nice but no keema bread came with it until we called the shop they'd instead give us spring rolls because no dough was left, thought they would of called to ask what we want instead.

Unacceptable customer service! Missing 2 x poppadoms and a keema naan, given boiled rice instead of pilau, given awful/soggy veg samosas instead of onion bhajis, a half portion of chips instead of full portion, 3 x cans of coke instead of a big bottle. On top of this, the order itself was over 45 minutes late!!! Called to complain and girl apologised and explained that it had been a busy evening and that they had ran out of a lot of items. I asked why I had not been contacted to have this explained to me as I may have wanted to cancel/change my order...again it was explained that they had been too busy! Girl was only willing to offer 50% discount on a future order?!! Daylight robbery as I had paid for items that were completely missing from order!! Will be thinking twice before I order from here ever again! A huge disappointment! 😡

Do not go anywhere near this restaurant. Took over 3 hours to deliver our food from initial order time. I was repeatedly lied to when I called to chase my order. When it finally arrived near 10pm all food was freezing, missing items and we were given spring rolls instead of onion bhajis.

Unacceptable customer service! Missing 2 x poppadoms and a keema naan, given boiled rice instead of pilau, given awful/soggy veg samosas instead of onion bhajis, a half portion of chips instead of full portion, 3 x cans of coke instead of a big bottle. On top of this, the order itself was over 45 minutes late!!! Called to complain and girl apologised and explained that it had been a busy evening and that they had ran out of a lot of items. I asked why I had not been contacted to have this explained to me as I may have wanted to cancel/change my order...again it was explained that they had been too busy! Girl was only willing to offer 50% discount on a future order?!! Daylight robbery as I had paid for items that were completely missing from order!! Will be thinking twice before I order from here ever again! A huge disappointment! 😡

Ordered at 7,with delivery time of 2020. Still hadn't arrived by 2050 so called restaurant who said driver stuck on other delivery and would be 15 minutes. Food didn't arrive until 2130. Two and a half hours ridiculous when it takes them no more than 10 mins in car. Offered half price next time, but will probably use other Indian restaurants in future

normally nice from here but not this time took over 2 hours to be delivered and food missing no taste

we waited over an hour and fifteen minutes to then ring up and be told it would be another half hour to 45 minutes before it arrives. The lady on the phone was rude and abrupt and they refused to compensate us in any way for the hassle and delay.

ordered at 18.15 it’s now 20.15 and I still haven’t received order

ordered at 18.15 it’s now 20.15 and I still haven’t received order

we waited over an hour and fifteen minutes to then ring up and be told it would be another half hour to 45 minutes before it arrives. The lady on the phone was rude and abrupt and they refused to compensate us in any way for the hassle and delay.

Do not go anywhere near this restaurant. Took over 3 hours to deliver our food from initial order time. I was repeatedly lied to when I called to chase my order. When it finally arrived near 10pm all food was freezing, missing items and we were given spring rolls instead of onion bhajis.

30 minutes late. Food was nice but no keema bread came with it until we called the shop they'd instead give us spring rolls because no dough was left, thought they would of called to ask what we want instead.

normally nice from here but not this time took over 2 hours to be delivered and food missing no taste

I rang the takeaway 15 mins after time of delivery to be rudely told that the driver was on my street. After another 20 mins I rang again told be told that they were on the way and then had the phone put down on me. I rang straight back to be rudely told again that they were going to be leaving the shop in 5 mins with my order so it had not even left the shop. I then called again after another 10 mins to say that it was too late at night now and to just cancel the order he said ok and put phone down again. 2 mins later driver arrives saying it's busy and that it was the chef answering the phone and was stressed. Asked to speak to manager to be told he gone. When finally paid for order got inside some items were wrong. Tried calling the shop but no answer so are what I could but was not impressed at all. I will be calling and speaking to the manager.

I rang the takeaway 15 mins after time of delivery to be rudely told that the driver was on my street. After another 20 mins I rang again told be told that they were on the way and then had the phone put down on me. I rang straight back to be rudely told again that they were going to be leaving the shop in 5 mins with my order so it had not even left the shop. I then called again after another 10 mins to say that it was too late at night now and to just cancel the order he said ok and put phone down again. 2 mins later driver arrives saying it's busy and that it was the chef answering the phone and was stressed. Asked to speak to manager to be told he gone. When finally paid for order got inside some items were wrong. Tried calling the shop but no answer so are what I could but was not impressed at all. I will be calling and speaking to the manager.

Ordered set meal A for one last night as it's plenty of food. I ordered a chicken Rogan josh with mild spice. Our order came but we had been given someone else's food and they had been given ours. Missing was the naan bread and Bombay aloo. No chutney but instead had 2 onion raita. The starter was incorrect and the curry was incorrect but I thought it's still food so left those as it were. Called the restaurant, and was advised the orders had been mixed up and they would 're deliver the missing items. Unfortunately the aloo Bombay and the starter were all I could eat. The lamb Rogan josh which was given to me incorrectly must of been ordered as extra hot, not mild as i had ordered. My partner even thought it to be hot and he usually orders extra spicy! Such a shame as I was starving but it was too late to reorder by then.

Ordered set meal A for one last night as it's plenty of food. I ordered a chicken Rogan josh with mild spice. Our order came but we had been given someone else's food and they had been given ours. Missing was the naan bread and Bombay aloo. No chutney but instead had 2 onion raita. The starter was incorrect and the curry was incorrect but I thought it's still food so left those as it were. Called the restaurant, and was advised the orders had been mixed up and they would 're deliver the missing items. Unfortunately the aloo Bombay and the starter were all I could eat. The lamb Rogan josh which was given to me incorrectly must of been ordered as extra hot, not mild as i had ordered. My partner even thought it to be hot and he usually orders extra spicy! Such a shame as I was starving but it was too late to reorder by then.

we've ordered from here a few times and I literally can't fault the food it's always hot out order I always right and it tastes amazing 😍 tonight was the first time they've ever been late with delivery which we can't really complain about because it is bank holiday!!

we've ordered from here a few times and I literally can't fault the food it's always hot out order I always right and it tastes amazing 😍 tonight was the first time they've ever been late with delivery which we can't really complain about because it is bank holiday!!

excellent was a little bit late but worth the wait very happy will be goin here again 👌🏼

excellent was a little bit late but worth the wait very happy will be goin here again 👌🏼

Food here is second to none.... best Indian food in Merseyside

Food here is second to none.... best Indian food in Merseyside

Waited far too long and the food was terrible.

Ordered for the first time from this takeaway. The Onion Bharji starter was 3 burnt, smashed up Bharji's in a brown paper bag, no yogurt dip or salad. The Madras contained 4 small pieces of chicken, the Dhansak initially looked OK. Phoned the takeaway to complain, and was forced to have a 15 minute conversation to convince the takeaway that the issues were real, as they did not believe me, saying it was not possible. Only when I said I would photograph the food and send to his mobile did he relent and offer to send replacements. In meantime, I began to eat the Dhansak, within a minute of putting on plate, the rice and curry were sat in a murky pool of water on the plate, either separated from the curry, or from the rice. Inedible, so cancelled replacement food, and phoned a different takeaway. Will never use again, only given even 1 star because no option to give none.

Ordered for the first time from this takeaway. The Onion Bharji starter was 3 burnt, smashed up Bharji's in a brown paper bag, no yogurt dip or salad. The Madras contained 4 small pieces of chicken, the Dhansak initially looked OK. Phoned the takeaway to complain, and was forced to have a 15 minute conversation to convince the takeaway that the issues were real, as they did not believe me, saying it was not possible. Only when I said I would photograph the food and send to his mobile did he relent and offer to send replacements. In meantime, I began to eat the Dhansak, within a minute of putting on plate, the rice and curry were sat in a murky pool of water on the plate, either separated from the curry, or from the rice. Inedible, so cancelled replacement food, and phoned a different takeaway. Will never use again, only given even 1 star because no option to give none.

Best indian food I have had ever

Best indian food I have had ever

AWFUL!!! when they eventually delivered our food the delivery guy broke the news that they had run out of nahn bread dough??? so we where given a substitute. The popadoms were stale, the chicken pakora was inedible and the curry had a slick of grease across the top. We ordered onion chutney that just was not included at all. Just awful

food was delivered very fast and for the most part it was nice and tasty the main problem I had with all the currys was that there was far too much oil in them there was literally a thick layer of oil on top of each one so you really need to try and make your currys with less oil and the other problem was we ordered spicy chips and you gave us just plain chips so that was quite disappointing

2 hours and 25 mins late. No apology or anything. Won't be using again.

Writing this now before i slip into a food coma. This is by far the best curry I've ever had. I asked for a vindaloo extremely hot. It was about the same heat as a phal, which is perfect for me but not only was it hotter than normal, it turned up extremely hot. As if it had been cooked outside my house! Everything was perfect and will definitely order from here again.

Order from here regularly, but tonight waited 2 hours, rang up to see where order was and was told it was ready and they were waiting on the driver, rang back half an hour later to be told the same thing cancelled as food was left sitting there for over half an hour.

Waited far too long and the food was terrible.

Was a little bit late but staff apologised and gave us a free bottle of alcohol free bubbly

I have never ordered from this restaurant before, but I will definitely be ordering from it again! Authentic Indian food....absolutely delicious!!

Delivered before stated time & food was delicious as always. Best curry in Sefton.

Lovely hot good always deliverd on time we order from her at least 2 nights a week never had a problem delivery driver very polite 😋😋

Food arrived later than stated but it was very nice & main meal was delicious. Very good value set meal will definitely be ordering from here again.

I was very happy with my order. Delivered within 5 mins of estimated time. Food was hot and really nice. I had the lamb biryani, hot wings and the prawn rolls and loved it all. Will definitely order again.

excellent food but just have a bit of a wait for it to be delivered,but the taste of the curry more than made up for it.

Food came on time was nice we asked for mild and it was very spicy

Food deliverd quick on time still hot delicious loved everythink deffo order again

I don't usually order Indians but was so happy with my order! Prawn rolls were lovely with great sauce added on the side Ordered the rogan josh very hot and it was very hot! Delicious Plus great delivery driver!!

Was waiting half an hour extra for food delivery, but food was worth it. Lovely food

Food is always delicious and nice and hot.

Only problem all sauces lids off and was a mess all over bag otherwise meal was nice

As always the food was high quality, however, we ordered a Chicken Tikka Masala and chose 'Hot' for the level of spice. The options were Very Mild, Mild, Hot, Very Hot and Extremely Hot. We figured hot would be in the middle which we like but wow, it was so spicy we couldn't finish it! I enjoy spice and Madras is normally my choice & limit but this was hotter. The kebab salon was outstanding! 10/10. Normally delivery time is great from here but it did take over an hour this time which isn't so good. Saturday night and busy though so what can you do.

A nice curry, one of the best I've had in a while. Didn't taste like it was from a jar like a lot do, tasted very nice. Highly recommended. Good chef.

Always love the food from here! Staff are nice and always deliver on time or before! :-)

Fantastic as always. Thank you :)

Missed rice of set meal good job I orderd extra rice so had that.food bit cold as they couldn't find my house apart from that nice enough

2 hrs to deliver food..cold soggy food!! They cancelled our order last time an then we get some half assed attempt this time!!

Good food and service. Delivery took around 45 minutes longer than stated but restaurant was polite and helpful when called.

ALWAYS GREAT FROM THIS GREAT PLACE

Added 20 mins to order time which gave a delivery time of 8 .30 pm, ,phoned them up , they said it was on the way but still didn't arrive until late 9. 10 pm chips were soggy, food warm . It was on kt 2 miles away.

Amazing thank you Ashiana Dominique

Yea was nice will order again people in shop where brill

Was late by 20 mins and food tasted different than usual. Plust still never received my mango sauce from my last order again

Food was lovely fast delivery would highly recommend

Second time I have ordered from here. & this time it was a collection. Food ready on time and the food was perfect again. Really can't fault this takeaway in any way. The lady who served me was so friendly and welcoming and a credit to the business.

Ordered a meal for 1 & not only was there loads of food but it was perfect. Still piping hot when delivered & delivery man was really friendly. Definitely order from here again.

First time we've ordered from here and we will most definitely be returning. Food was absolutely gorgeous and the delivery driver was very polite when he dropped our meal off.

Tried all indians takeaways 2 standout but ashiana no 1

Had 2 not so good orders so was never going to order again but so glad i did food outstanding delivered on time and piping hot but didn't receive onion chutney but at 50p i can live with that

Food is always delicious and on time

Don't know if it's a new chef or new owners, I noticed the menu was slightly different but ordered my usual set meal, lamb buhna and chicken tikka, there is now a section to set how hit u want your meal I'm not a massive hot spice fan but like a little spice so clicked the mild button, omg jeeee wizz the meal was so hot couldn't finish it, not at all the usual great meal I have come to expect from ashiana, sad to say time to find a new Indian takeaway.

Best in the area no other restaurant comes close well done again Ashiana

Last time i ordered i wasn;t happy but this time was slightly better but wont be ordering again even though the food tasted amazing they delayed the delivery time by 10 mins wasn't bothered until i had to put my oven on to reheat everything the pakora was soggy then discovered i had no sauce for the onion bhaji not a god night

Not impressed with service tonight. Order time out back by 25 mins and then they didn't deliver for a further 30 mins after that - pancake with chaat completely destroyed and soggy. Delivered wrong drinks. Have order from here before and everything been ok - not a good night for Ashiana!!

The food would of been lovely if you like it really hot everything was lovely the rice the read really really nice food but I ordered a madras I have had madras plenty of times I omits hot but not this hot it's like it has been cooked in the same pan as vindaloo it burn my insides if I wanted it that hot I wud of order a very hot curry. Unless my order was mixed up. I hate to give this feedback but just so you no it's a bit too hot for a madras

Normally go here at least once a month and it's usually really nice and can't fault it but the last 2 times iv had food here it's not been amazing, today the egg rice was really mushy and really greasy it's normally white aswell but this time it's was yellow... The onion bahjis where so hard and so dry they where far from crispy, even the naan wasn't soft the only thing I ate was the bhuna curry sauce (didn't eat the chicken as that was hard too) an the popadoms. It's a shame that I definitely won't be ordering here again I used to really enjoy their food, such a let down.

Food usually lovely ! 3 pieces of chicken in the korma ! Terrible ! And was just warm and 30 minutes late !

More prawns would have been nice. Good taste, great heat.

This was the first time I had ordered from here, on ordering at 19:45 it was stated that delivery would be 20:45 but shortly after was changed to 21:15 due to how busy it was which is understandable. I phoned at 21:25 to find out whereabouts my order was & I got informed that the fryers weren't working so they couldn't do some of my order! They never took an opportunity before to call and ask if I wanted to change my order to something else instead was told they would give me a couple poppadoms & a can of coke even though I was missing chips and onion bahjis. Food finally arrived at 21:40 nearly 2 hours after I placed the order. Unfortunately it didn't stop there as food I did receive was barely luke warm! Contacted the restaurant to be told they would just call me back tomorrow feel aggrieved to have paid £15 for a meal and delivery just to receive a curry dish and a cheese Naan which is only £7. ** Positive ** - Even though it wasn't hot the curry itself tasted delicious !!

Absolutely georgous! Delivery could be a bit quicker but they do warn you that it takes a while

Our order was absolutely fantastic...chicken dupiaza and chicken garlic balti, piping hot and the tastiest we have had! We will be back!

The order was really late and the delivery time was never updated, we had to call and chase our food. When it did come, the quality of the food was poor. The curries were swimming in overly hot sauce and it was hard to find the other ingredients. The puri were heavy and grease sodden. The omelette tiny and I didn't even know it was possible to overcook fishfingers, but, apparently it is.

Happy overall, ask for little amendments with my meal and they done exactly how I asked.

Starter great .. curry was not what I expected .. got some on my hand spent 2 days getting dye of turmeric off .. chunky onions .. needed glasses to see them .. not right

Gave extra free poppadoms food was amazin as always best take away around

Members of staff are so helpful and the food is brilliant. Me and my wife really enjoy Ashiana's. :)

Lovely food and fast delivery will be ordering again

Food was very tasty. Shame it took so long (an hour and a half) and was delivered even later than the stated delivery time. Also, they forgot to include the mint sauce or salad for starters and no mango chutney as ordered and paid for.

Lovely food as always! Never a bad meal! Delivery spot on!

Food not great at all all tasted same. Keema naan very bland and no keema inside! Will not be ordering frim here again I'm afraid.

Food lovely as usual and driver very nice and polite. However, delivery time was shocking. From ordering at 1910 only arrived at 2045 having been promised for 2000 then 2020.

The meal hasn't been delivered!!!!!!!!

Took over 2 hours to be delivered, food was not good at all. Two of the curries tasted pretty much the same even though they was meant to be totally different. The only real positive was they gave us 2 bottles of drink and some free poppadoms because it was so late but even that didnt make up for the whole experience. Very dissapointed, sorry guys.

Well done guys this was spot on all round

Unbelievable food amazing never fail 👌

Every time I order from here, the food and service has been absolutely exceptional! Would definitely recommend to a friend, food has never been bad ALWAYS so nice and hot and delivery guy is so friendly and polite, great service