Asda Cafe in South Gloucestershire

Haven't been here in more than a year, and nothing has changed. No toasties, no jackets, all tables full of dirty plates etc, no beans in the coffee machine, no clean cutlery. 1pm on a Thursday. Why is it so awful here? I spoke to the store manager back in summer 2023, she advised me it was going to be taken under new management, I can only assume this hasn't happened. Such a let down considering it was alright once upon a time

The restaurant was empty, nobody at the counter for service. Waited for staff to arrive. Ordered two big breakfasts. The breakfasts were cold, sausages kept warmish, over cooked, hash browns dried out, black pudding dried out, tiny tomato or half of one, beans Luke warm, bacon tasty but looked raw, eggs the only thing fresh. Plus 2 mugs of tea. £18 for appaling food, they won't get our service again, awful. Asda should be ashamed serving it, never mind charging for it as well

after the new food hub refit this store has gone down the toilet. It took nearly an hour to get two uncooked pizzas with a 20 min gap between them (they were ordered at the same time), most of the items on the meal deal with it were out of stock, we found the order to be incorrect when we arrived home and the woman at the counter literally dropped it on the floor !!! When customer service were told of this they did precisely nothing. This store is an absolute shambles and a health hazard !

The cafe overall wasn’t clean, there was food splats all over the walls and the tables were grubby. The tray for the food was awful, it was extremely old and warped, it was also full of stains. We ordered two breakfasts, the order took 35 minutes to come out to the table, the food was warm and it looked like it had been sat for some time as the baked beans had a skin on them. The bacon and sausage was of a very poor quality and they were extremely tasteless. The cups of tea were served out of paper cups which you had to fill yourself. I was fine with this although a proper cup would have been nice! The cutlery was absolutely filthy, I rinsed it under the hot water which was meant for the tea. All of the cutlery had old food on. There was also milk on the side in a jug. The whole area was filthy and not maintained! The staff member who brought out the food seemed friendly although no apologies for the fact that the food took so long! Overall the cafe could do with a makeover.

Whole cafe appeared “grubby” At 10 am struggled to find a table that had been wiped down Cup had a chip Knives and forks looked dirty Whole place needs a revamp

Poor service, Dirty surrounding, rude staff, and COLD food, Thought we would give Asda another chance, but wished we hadn't. We ordered one Meal Deal Breakfast and one Full English breakfast and a coffee, after paying for the meal we sat back in a very quiet cafe , only 4 other tables occupied. When our food was served it was luke warm, the tomato wasn't even grilled it was raw, eating warm over cooked bacon, warm sausage, barely warm baked beans and warm gridled eggs was not my idea of enjoyment. I took my full english back to the counter and asked if it could be microwaved to an exceptable temperature. The young lad was most put out that I should complain and took it from me and told me that he would bring it over to me. Instead of microwaving they decided to dish up another breakfast that although was a faction hotter it was still not hot. Its a no wonder that the place was nearly empty. ASDA sort it out before you loose more customers

Stopped by as we were passing through and thought we’d try the £1 kids meals. Kids meals were fine, but no vegan options for adults. Vegan burrito was on the menu but none were left. No dairy-free milk available for coffee despite it clearly being on menu. Ended up spending £2 there for the kids when we were willing to spend much more if they actually had the items available. Signs everywhere saying to ask about allergens, but don’t bother, they won’t have anything that you want.

Worst food I have experienced ever. Who the hell microwaves a panini and only Luke warm. £14 odd for total inedible garbage. Dirty tea spoons place could do with a good clean. I would avoid this place at all costs.

Firstly they had low stock. Ordered lasagne advertised with garlic bread no garlic bread wasn't told it wasn't available bought out lasagne was burnt. Dirty stuff on sides by the coffee machine also. A member of staff just kicked a dirty paper towel that was on the floor instead of picking it up and binning it and no one cleaning used tables

I and my partner had a cheese and ham panini and a toasted teacake. The Teacake was undercooked and never came with Jam which it was advertised. The panini was wet (probably very greasy) with lots of black burnt bits on the bottom which seemed to have been picked up from the grill. Finally, we saw them put food in the grill using their hands, this is not sanitary.

Disgusting. Over cooked dried food. Wouldnt feed to my dogs. This has to be the worse place I have ever eaten at. I asked for sandwich which was advertised have none of that. Burrito advertised we don't do that at this branch. Dint think could be bothered if I'm honest. So unfriendly

Waitress was rushed of her feet serving customers and clearing tables while the chef/ spoke to a customer who she knew for 15 minutes while we waited for our food when we eventually had our food the sausage was over cooked and the hash browns ,and half a mushroom was full of grease would not vista again

Thought I would have a quick bite before shopping, had steak & ale pie, mash & peas, if I could add photo to this I would, you would see that there was no meat in said pie, no meat in pie whatsoever just gravy, mash tasteless. Did have nice cup of latte. Come on Asda pull your socks up and sort out this food.

Had to return a item. Bought a few weeks ago. I've been back to Customer service. 1st time no one there, but 2 staff in self service and just 1 customer there, they looked at me and carried on chatting, I stood there waiting for over 5 mins. 2nd time still no one there. 3rd time today. Great 2 staff there, was told the customer services don't open until 8am. Up until today there was no sign to say opening times. Today there was 2 signs saying opening and closing times. Opens at 6am If you only open parts of your store at different times, it would be a good idea to put a sign up and would have saved me 3 6 miles round trip.

never have i seen a store go downhill so fast. the checkout is a total joke, the que can be the length of a food isle and there is no management in sight to sort the problem. the self checkouts are the worst thing on planet earth. there has to be 3-4 asda staff present at all time to sort out customers misshaps! this farce will cost you customers "mr asda" cos i will be giving that store a wide berth for a very long time

Yet again I think it a good idea to get a pizza from asda. Yet again there's a queue and why is there a queue..... Because the staff are too busy chatting with each other to take much notice of what customers are asking for and that there are indeed customers requiring serving. Twice I was asked if I wanted items on my pizza that I didn't want, twice I said no. This is now a regular occurance. I will try one more time to get served by someone who values my custom over chatting to her mate and I will hope that when I get asked what toppings I would like that the staff listen and don't have to ask twice...... Otherwise Sainsburys here I come. They have a better self scanning service too. Much friendlier staff all round there....

I had not shopped in Asda previously because of Wallmart's shocking treatment of its US employees. However, I felt the time was right to visit after Wallmart recently sold Asda to a British consortium. The two girls in the cafe were helpful and friendly and my order came quickly. I was intrigued and then suprised, my meal was fine! I ordered steak pie, chips and peas. The steak pie was seriously tender and tasty, the peas were fine and the chips divine! Thanks Asda, I'll be back!

Visited Longwell green Asda last week with my my grandparents and received the most awful customer service. Not to mention my 90 year old grandfather having a panic attack in the middle of the shop for staff members to completely ignore and walk past. When I asked for help, I was also ignored. The cafe upstairs had no food except for one cold ham and cheese sandwich and when asked why this was I was told “because of coronavirus”. Very rude and helpful staff in both the main shop and in the cafe. Very unpleasant environment and experience and the toilets were also filthy. I have been coming to Asda Longwell green for many years but after this experience I will not be going back and I am just disgusted by their behaviour.Avoid at all costs!!

there is absolutely nothing to recommend thisa cafe. believe me you will have a nicer experience eating sandwiches in the car park (ESPECIALLY IF YOU BOUGHT THE SANDWICHES AT ALDI) avoid at all costs

I wish i had read the reviews before eating here. Not a good start when going to the counter, no sandwiches, rolls or cake on display. Behind the counter looked extremely chaotic. Orders being written on a a4 pad, payment being taken on a card machine that does not take contactless(its 2020). Should have walked away the minute we arrived, dirty tables, staff not wearing hair nets. i ordered fish and chips which took 20minutes to arrive, really greasy fish and dry baked beans, my friend had the breakfast. Cheap nasty sausages . Did not complain about the food because i had read the reviews by then and clearly Asda does not care about customer service,they have not replyed to any reviews. Shocking that Asda is still unable to provide basic food to the general public in a clean and hospitable environment. Also why was there no cake sarnies or rolls? it was 1.30 on a Wednesday.

We went in for breakfast , 35 min wait and I asked if they knew what time it would be here with the reply soon. The lady serving was so rude including being rude to her work colleague. Once the food got to table it was cold !

Disappointed, staff not very helpful. You order tea and get a mug., no decaf. Then you must make your own tea.

customer service is terrible i asked 3 times on 3 diffrent days to sort out problem no help wont go back

Very good value for money. Had a breakfast there for brunch and for £3.95 had two slices of toast, topped with avocado and two well-cooked poached eggs. No probs there at all. But the wait!!! On and on and one. One assistant was handling the orders, and making the drinks. She was a tiny Asian lady who needs to be complimented as she worked like a trojan and was very jolly and helpful. But of course the queue built up. We did our shop in Asda (good value as always) and returned when the queue had disappeared. Then we had to wait for our food to come. We were lucky. We spoke to a lady who was looking annoyed, and she reported back that her food took 30 mins to arrive. Ours was just 10 minutes. We asked why, when it came, and found out only one chef cooking as the other had phoned in sick. Asda need to address their staff problems urgently. It is obvious throughout the store, and especially at checkout.

Visited the store today with kids. Been a few time before but this was a awful visit.Lack of staff to deal with numbers is the first thing. When times are busy where are the managers to help out?Food quality is getting worse now. Iknow its very cheap but and an £1 and improve it slightly. Everything about this cafe is poor.ASda sort it out?

This is the second time we’ve been to Asda’s cafe now hoping that this time would be better but it wasn’t as I found burnt prices in my food so won’t come again and wouldn’t recommend!

Popped in for a few bits and pieces this morning, only 2 tills open which had long cues on each, decided to use self service check out. Had a bottle of wine so needed a member of staff to ok the purchase, nobody around so had to go and find someone. Paid and went to leave. Then shouting behind me STOP HER!, I was accused of theft. I had not paid!, my card had not gone through, I HAD THE RECEIPT!!!. Apparently someone had not paid and stole £6.00 worth of goods I had spent £17.00. I was made to feel like a criminal, how professional!!!

All though the staff were friendly there was only one staff member present. It wasn’t until we were next in the queue that another member of staff turned up. We did not get what we ordered when we asked for a substitute

Visited ASDA yesterday & stopped for an omelette. Lovely food along with tomatoes, beans & bacon. Visit here regularly but not always for breakfast. The lunchtime menu is very affordable & tasty

Visits the store with my Mother and the treatment from Til staff was truly disgusting. There were offers on shelf’s which were refused at the til and the staff were arguing over £2.14. The whole situation was so embarrassing I would have never thought a store would treat disabled customers in such a degrading manner. A complaint was raised and the management failed to reply or Male any contact even after being instructed to do so by the Executive Main Office. Their service is clearly some of the worst ever experienced.

i dont know what the food was like it is freezing in there i will not go there again it was not any good the staff are very nude

We called in here on a journey, as usual, keen to see the updated cafe.Positives are that the staff were ok, the scones and coffee were ok.However, the cafe was cold and stark, not a welcoming area.The 'clean' cutlery was mostly filthy and very off putting.I did mention it but didn't see any removed.Most of the tables were uncleared and there was no sense of enthusiasm about the table clearers.Not a place I look forward to visiting again really.We did miss the lovely smiling foreign lady who used to be on the till.

Popped in after visiting the mall was hoping for a lovely lunch how it used to be.New company took over terrible food had the worst fish and chips in my life.The fish they serve is a cheapest frozen product mine was not even cooked propely.And it USED TO BE lovely fresh hot made from fish not shredded one.What happened here??The garden peas were uncooked as well as the chips.Never again, we will just forget this place.Shame on the new company wanting big profit with terrible food.Hope they wont operate for long!

15th November 2018 my wife and I went to the new Green st Cafe in Asda, the cafe really cold inside, no heating on, waited 18 minutes for breakfast, did not fetch what we ordered, when it arrived food was COLD, we sampled a small amount but couldn't finish, food was so cold, the people sat at table behind us complained their food was cold, I complained and was told I should have said something when the meal was first brought out. We usually just walk away and don't complain, but hearing the couple behind I decided to complain, I was sorry I did, the waiter said in a loud voice that we had ate half before complaining

Asda Walsgrave Coventry Cafe. Asda Cafe is run by the Compass Group.

Nice food and friendly staff Shopping is very easy and shop floor staff are very helpful very cheap as well.

We ate breakfast here back in April after the menu changed, we as a family are 6 and paid nearly £40 for breakfast, wouldn’t return. Wasn’t hot enough to justify these prices and the coffee was much weaker than before.

They have started doing their Xmas dsinners and I thoughourly enjoyed it. You get 2 veg, choice of potatoes, stuffing and turkey served in a Giant Yorkshire pudding.

Been away for a couple of months. What a change! Their coffee used to be cheap and cheerful. Now it's pricey and has no taste whatsoever (wondered what they coloured the water with certainly wasn't coffee). Long queue to order coffee long queue to get coffee yourself from machine (only one worked). A dispensing machine would be quicker and couldn't do worse coffee.

We had 2 brunches and they were served on only what I can

The food here is not that good and the atmosphere is pretty much like eating in a school canteen. I was not impressed with my food and suspect that I will limit any future visits to a simple cuppa tea.

Basic food and drink but never an issue. . Can be rather noisy when kids are off as it's very open.. .

This place is the pits. Truly awful food with service to match. If you love sausages with a meat content of 0% then is your dream house. Wouldn't let me dog eat here, and I don't even have a dog.

Después de llevar a los niños al aire hop nos decidimos por asda cribbs causeway para comer tarde. Dios mío qué sucio y repugnante. El personal de servicio eran de plástico que usando guantes eran asquerosamente sucia y con los dedos que faltaban, así que no hay punto de llevarlos a ellos y a sus delantales, obviamente no había sido lavada en mucho tiempo. Cuando pedimos burrito, nos dijeron "no hay ninguno". Cuando pedimos calzone nos dijeron "ai no ninguno".

This was the most appalling coffee I have ever had here! the fact that the machine could of done with a clean and that coffee tasted like old drags plus the milk was in broken lipped jug (not health and safety!) there was litter on the floor and dirty tables which looked passed there time.The person operating the till (although polite) was cleaning the bins at the same time with out washing her hands.It was like having coffee in a drop out centre,awful and this was all first thing in the morning at about 10.need to re vamp asda or you will lose it!

After doing the weekly shop we popped into the cafe to have a breakfast. Decent food, a range of different things to have according to ur appetite. Fairly good service a bit slow but ok

Went at 3pm not much hot food left.chips looked horrible.coffee tasted horrible.tables were dirty,didn't look a very nice place to eat.decided to get a pretty packed sandwich instead

Este es un conveniente lugar para comer después de ir de compras. ¡Qué gran error! Había un montón de mesas por desgracia la mayoría de ellos no fueron aclaradas. Muy desordenada. Pedimos el desayuno pero no a todos. No mencionar al personal pero no parecían...

After swimming this very economic cafe is ideal for the family of adults and young children. Good swift friendly service - acceptable food at a very reasonable price.

Popped into asda at cribbs causeway Bristol today did some shopping which was fine, then we decided to stop in the cafe for a drink and something to eat, well not great, staff had no customer service at all not one of them made us feel welcome or even tryed to smile. Asda cafes really do need updating they look very old and out dated, plus staff could do with being trained in customer service not good at all, then to top it all off when we were sat eating the cleaner was going round brushing the floor and decided he needed to clean under our table and ask us to move our belongings so he could clean under it with us sat there, I said no as we were eating and he should not ask customers Intill they have finished or left the table he then went on to say that he has to do it or he will get told off, I said no we are eat you should wait Intill we have left, he still went on to disagree with me in the end I had to tell him to go away. Asda you really need to sort your cafes out as it reflects on you. Will not be using a asda cafe again.

The 2nd time eating here - the last time was a couple of years ago when we went in for lunch, which was pretty awful, the only jacket potato I have ever had which was inedible. However, against my better judgment, we decided to give it a 2nd chance when we fancied a post-Christmas shop breakfast. I had the small breakfast at £2.95 and my husband had the regular at £4.95. Small consisted of 1 sausage, 1 bacon, 1 egg, beans and half a tomato. None of it was particularly hot, but the tomato was raw and cold! The tables were dirty and the nearby instore toilets were absolutely disgusting. Years ago the Asda café was good value and freshly cooked hot food, but no more. You'll get a much better value and nice breakfast at a Harvester or Wetherspoons. Oh, and this café is in Longwell Green, not Patchway as the TA details say.

Eating for the first time in Asda Walmart I was very impressed with the food choice and quality. It is only recently that they have revamped their restaurant and its just like being back at school. The food is all laid out to see and dished up by the staff upon request. The food was hot, hot and very cheap for what you got in return.

We popped in to buy some plates from the store, which looks like a typical Asda anywhere would you go.Whilst there I said to my partner let's have breakfast as both hungry.What I saw was what I could only say the worst ever and although not wanting to see again anywhere in the world being served up.The whole room is a complete let down a shambles and way out of date, food horrid nd no manager to complain to.Really Asda your must not farm this out as it's your name here at risk. Will never retrun again.

Popped into ASDA for some shopping and decided to try the breakfast brunch in the cafe. What came out looked like nasty, burnt bacon and sausage, over cooked egg, stale bread and cheap frozen chips. The food did not taste any better than it looked and will never try a ASDA cafe again.

we go often for morning coffee and cakes very nice selection also the full english breakfasts are very tasty

People on here giving it a bad review need to get a life! It's a cheap cafe inside a supermarket what do you expect 5 star restaurant and a 3 course meal! Some people really do moan about anything! Bet you're the kind of people that write reviews on holidays when there is a spec of dust in your room or a crumb on the floor and the hotel is actually amazing! #getalife

The food was hot and fresh, which is a lot better than some of the places we have eaten recently. Chilli con carni was tasty and my wife had pie and veg which was also tasty and hot. basic food, but it is what it is. very good for the money. There were a few dirty tables where customers had left a mess, if it had been a restaurant i might have thought differently but here it didn't seem to matter. we would eat here again.

Always used to stop here when on motorway journey . Never again . Food appalling . Only 2 staff on duty , one indifferent the other down right rude . Filthy counters , tables and surroundings . Certainly will not be back again . Will pack a thermos !

No choice. Messy food containers and heat dried. Been on display too long and dried out. Used to be ok Apparently not owned by Asda anymore. Staff miserable and unhelpful. Will vote with feet and not go again

The printed signs above the hot drinks machines made me want to scream.THEY ALL SAIDThis Machinesare not FREE REFILLCUSTOMER WILL BE CHARGED FOR EXTRA DRINKS CONSUMED

We've often used the cafe at Asda, Cribbs Causeway as a motorway stop as it's so convenient for the M5. It's normally "Cheap and cheerful" but yesterday it was less of the cheerful.The staff and food are both ok, but the cleanliness left a lot to be desired. The floor was covered in bits of food and there was actually a large ant of some kind crawling under our table. There were quite a few tables which hadn't been cleared, and the food serving counter around the hotplates was covered in spills of food which had dried. There were also a grubby, food stained oven gloves lying around on the counter which looked filthy and hadn't seen a washing machine in quite some time. Overall it was pretty grim!

Me and my parter order this morning BIG breakfast in asda at cribbs Causeway, We disapointed, Bacon Under cookeed,sausage bad quality, even my dog eat better, first and last time, next i close MC Donald ' s

We often take lunch here if shopping in the area, it does not claim to be the ritz, I guess the staff are not treated the best by management and that reflects on them, the food itself is not cordon blue but it is adequate and cheaply priced.....agree with previous comments about cutlery and table clearing, still we will be back I'm sure..

Went to ASDA Cafe and had a snack whilst my girls had cooked Sunday lunch.Great choice of food for younger one's. I personally think it could be cleaner. Tables need to be cleared quicker, cutlery needs to be constantly maintained, as do all condiments.