Asda Cafe in Teignbridge

The manager of this store is so incompetent. The store is packed,people are queuing in the Isles blocking them and only two tills are open. This store gets worse by the day and to say it's a painful experience shopping here would be an understatement. Asda,please can we have a better store manager in Newton Abbot? He really isn't an asset to your company 🙄

Just paid £140 parking fine! Machines haven't worked since last December!!!! Got a letter from bailiffs! 🤬 Guess who won't be returning and shopping in Asda ever again!

Free parking, competitive prices, good selection, value for money and they have a Costa coffee shop. What's not to like.

Ok shop good selection of goods and clothes not the tidiest supermarket or the cleanest either though

I was 1st to input my number to collect at 8am this morning. I was still waiting at 8.25 ,with the excuse its a big early...people do work also no appoligy or anything really bad

Parking has been free for many months. I hope that continues!

Amazing store! Plenty of options to choose on products. Exclusive foods and drinks and friendly staff!

Good location of the store had everything I needed

AVOID!! Worst store in the country, staff can’t be bothered and the management are even worse. No customer service, no communication and they cut the phone off rather than talking to you.

Recent visit to this store for few bits..bought some gluten free asda own lemon slices. Out of date! I recently visited Bridgewater asda and had same issue. Only this time I paid then realised so went to customer services to be faced by a grumpy woman who gave me a refund and said they were short staffed. Really?...so how come the other gluten free items were in date? She didn't even apologise. Clearly whoever stocks this aisle has left them there because you have to many in stock and happy to rip customers off? Remove out of date foods that are months out of date and put in a reduced section so it's then upto customers if they wish to purchase them at a reasonable cost. Not left on the shelf at full price! It's more of an issue that months out of date could make a special dietary requirement person very ill to consume. As for being short staffed..im sure plenty of local people would be happy to have a job checking dates to avoid this issue.

A good all round store. Plenty of choice and priced reasonably. A good little cafe for a snack or coffee. Toilets cleaned on a regular basis. Lots of parking and money back in store off your shopping bill if you spend over £10.

Didn't have kopenberg pear cider in cans even though google says they do

Popped in to get an Easter prezzie, shelves were empty but staff asked me if they could help and went and found me the product out of the stores. Very helpful and very much appreciated. Bart was the guy who helped me but excellent and friendly customer service. Thanks Bart!

The lady at the pizza area who helped with my quest for sun-kissed tomatoes...She was the most helpful ! .when life is a bit rubbish for everyone at the moment ...thank-you

Popped in to my local Asda the other day and I couldn’t find what I wanted. I approached a member of staff. Jackie Smith. Who was so helpful and took me to the product I was after. She also asked if there was anything else she could do for me. Very pleasant helpful and friendly. Would definitely recommend seeking her out for help if you’re ever in there :) 10 out of 10

Don't go here often as wrong side of town for me. Was pleasantly surprised at the sale goods, unbelievably cheap.

Just wanted to say a big thank you to the security gentleman and Heather for looking after my husband when he had a fall on Friday in the store you guys were amazing thank you

Why dont Asda open more tills, ! I was in on wednesday and there was a que of 12 people for just 1 till open , not good enough Asda, not everybody wants to use self checkout or use a scanner, penty of staff just standing about not doing much, come on get a grip

I have to say on this occasion two of the staff that had yellow coats on which said " we are here to help "should have we are not here to help.I had a query, and had to run to get their attention, and when I said excuse me the girl turned around and gave me such a filthy look, as if to say what do you want! Anyway the young lad took the item that I wanted to see how much it was, and I had to really walk fast to keep up with him to find out. Obviously we were taking their time up! Asda what has happened to your staff! You have a hand full that are really nice , but the rest have no customer care.This is the Newton abbot Branch .-I will send the information but not sure how to get it to you as there is no way of replying on here .

Check your dates, and stock rotation..... Amazingly amazing 👏 🤩 👏 🤩 👏 I will be hyper vigilant in the future. (Standards are dropping)

SCAM ALERT - THEY USE A PREDITORY PARKNG COMPANY THAT WILL CHARGE YOU FOR EVENING GOING THROUGH THE CAR PARK _ NO WAY TO CONTACT JUST STRAIGHT TO BAILIFTS - ASDA DONT CARE UNABLE TO HELP _ AVOID THIS SHOP AT ALL COSTS

The parking system is a joke so many people recieving fines...im sure the powers that be will see that the sales are going down not rocket science really ...bye asda ...

My partner and I camped nearby in August and dropped in to buy some food, spent £90. We have since received a £140 collections notice after not recieving a PCN from the parasites parking eye. I've never been to an Asda where I needed to pay to park, and there is obviously not sufficient signs to make everyone aware of it, going by these reviews. This is very poor from Asda. We won't be visiting any Asda going forward. Any company that teams up with parking eye shows their level of contempt for customers.

This mickey mouse outfit have no clue what their doing,they sent my food delivery to the wrong address.This is the second time mess up,offered a five pound voucher which they can keep,ill take my business elsewhere,I suggest you do the same.

Adding my name to what seems to be a growing list of paying Asda customers who have been blind-sided and slapped with a parking ticket. Will also write to the store manager.

Colleague of ASDA for 5 years and normally defend their stupid decisions, but having a fine heavy - pay and display system in the car park with minimal signage is insane.

I popped in here for a quick lunch when extremely hungry. I spent over £80 grabbing household bits I needed. Got a parking ticket! I will never spend one penny of my money at any Asda ever again! I earn decent money so you’ve shot yourselves in the foot. Disgraceful company and customer service and I’m not quiet in my opinions. I will now make it a personal endeavour to make sure as many people as possible avoid this horrendous, greedy, money grabbing, intimidating shop. Completely disgusted and won’t be happy until they have ceased trading in the UK. To make matters worse I then receive a reply from a manager saying ‘most’ stores offer 1 hour free parking (I have never stayed in any supermarket longer than an hour) and certainly not this one. Also no option to reply to the reply. Insulting! Goodbye disgusting company!

Easy to get to. Ample parking. Great Costa coffee and all the staff are very friendly

Really bad set up with car parking

As a visitor who needed to shop, and uses their own Asda, parked here with a blue badge. Took us 15/20 mins to register as long queue at customer services. Two long walks as all the parking spaces for disability parking are a small number by the door- the rest are parent and child. today recieved a parking notice which shows us leaving parking site at 2 mins past time!! We had problems getting out as they were doing work in the car park and could not go the way the arrows dictated + had to queue for some time to get out as car park busy. Not only that the PBA (british Parking Association, to which your car parking company are a member apparently as displayed on their letterhead), give a grace period of 10 minutes! please could someone have the grace to explain this? We had to wait to pay and then wait to buy something at the chemist, + 15 minutes to register blue badge, the vehicle was seen entering and leaving- but no account being taken for find a space of reading the signage!!! Both the families we were visiting or ourselves will not be visiting your store any time soon. Luckily there is plenty of choice for supermarkets

Absolute joke...when I arrived I asked an Asda employee if it was pay & display. "Nah just pay its all cctv now" most unhelpful..I dutifully went to a machine had to enter registration & pay a £1, once again a total lack of information given,no ticket given no proof of payment...was feeling anxious all the time I was shopping... will never use again....Maybe Asdas profits have been bad. Very poor quality & service .

Just grabbing a few bits this afternoon. Wasn’t too busy went to the checkout and the cashier was fantastic. Really good service. Generally good service as a whole.

Just wanted to get some crossants which were £2 and when I checked the receipt when I got got home it turned out that it was £4.50. Ended going back to get it checked out and they said they were going to refund me £2:50... They ended up just charging me £2 instead. Great stuff

ASDA have a Rodent issue thats been there for over ten years, and they don't look after their land allows pests to live and breed, food for them is always at hand because rubbish is just left for rats and seagulls to fight over. Bins have been removed from the car park so people just drop there unwanted rubbish anywhere. It's just lazy and Disgusting.

After shopping loads if time here all of a sudden I have been fined £70 never needed a ticket b4 so didn't realise needless to say I won't be shopping here again, I'd sooner drive a bit further and shop and not have to pay for the privilege just to get shopping. I've done as asked of me and sent proof on twitter but no answer from you as to whether the info is ok for you to do anything about it.

Very poor, Asda had the cheek to allow a Costa here, despite the cost of living and their claim to be a low cost supermarket, why they did this is anyone's guess. It was a great cafe before the Costa moved in.

Useless store, better off going anywhere but here. Staff are not helpful and rude to you, have no manners or skills of customer service! Just a massive disappointment

I think her name was lizzie, me and my friend asked her if she knew were we could find where the toiletries where, and she was very rude and told us she was busy and couldn’t show us. Very rude member of staff.

Very big and lots of quality items in stock

Asda is an anagram of aldi. If you take a few letters away and add a few.

Toilets are filthy and even dust on skirting boards and door hinges

Love Asda. 3 for 2 on sandwiches, wraps and sushi. Great fruit, large range of products .. and you always find something different like the jammy Dodger/Maryland cookie mash up .. and they sell clothes, storage, games, homewares... Loads of things available at great prices.

Loads of parking, easy access, large well stocked, best thing is Scan & Go so quick and easy.

Asda not supporting British beef farmers so I won't support ASDA

Always use Click and collect the staff are excellent. Has two Christmas collections this week and pretty much got all we needed with minimal subs. Great job.

Valid NHS blue light card was not accepted today. Bad customer service. Typical Asda!

I was in your store today and yet again your staff are so rude. i was at the cream cakes and as I went to pick one up a staff member came so close that I stepped away from her and instead of her saying thank you I was told to get a life she then went on to talk to other staff and point at me. I know times are bad and that you are busy but if your staff have no idea how to deal with customers maybe perhaps they she work in the warehouse. As with many people I have spoken to about asda I will only use you in an emergency and if I could put less than 1 star I would

Great place to shop free parking on Sundays or £1an hour week days

Poor stock levels , staff who are more interested on talking to each other than helping , quite a large slip backwards from our last visit . Disappointing

As always everything I required I was able to purchase

Worst customer service I have ever seen, what's worst is the store manager that when speaking to me was rude and walked away whilst I was being respectful and polite. AVOID AT ALL COST IF YOU CARE ABOUT HAVING A GOOD SHOPPING EXPERIENCE.

Very popular in newton Abbot good range 0f products

Miserable, unhelpful staff. Too busy chatting to each other, to talk to customers

Not much in there but staff polite and Sue who served us was great!

Quite well stocked, friendly checkout staff

I have never had this before I have roasted meat for 50+ years We bought a piece of beef for roasting from Farm store it was so tough that to carve it we needed an electric saw! Trying to cut small piece to eat we could only suck and chew it and put on the side of our plate

Good store not many Asda's in Devon got good clothing, dvd , arts&crafts departments aswell as wide range of Food's and drinks

Great selection good parking access. Great value for money

It's ok parking is hard as not a big carpark.

My local supermarket can always find everything I need for my week shop have found there promotions very lacking recently compared to tescos club card deals

Received delivery with ALL frozen items throughly defrosted, ice cream tubs were liquid and all uncooked meats literally watered boxes as defrosted. Frozen compartment on delivery van can't be working and yet deliveries are still going on, hate to be somebody with a later delivery slot who receives all their frozen items later which will be unsuitable for freezing again. Try going through customer services and they only ask which frozen items do you want a refund for, when ALL FROZEN ITEMS on that delivery van are affected, utterly rubbish system.

Good except for parking which is a bit crowded and pay and display (refundable)

To the guy in the costa cafe that is in TOADS what an amazing guy you are. You had my wife and I laughing so much with your antics. Was a pleasant relief from that hot weather outside.

Quick to receive my parcels friendly staff overall good experience

Good store, lots of what you need, and just had a till/checkout upgrade

Best ASDA ever. Huge store, really smart and modern, great range of goods and friendly staff. I would happily sell my house and all my worldly possessions to help this store.

After being treated in an appalling manner by an alleged assistant in the checkout area this afternoon, I will not be visiting this store in future. She obviously didn't read her job description properly, as her mission was clearly to be as belligerent and condescending to me as possible rather than to assist and help me. I'm not often left speechless but her attitude and behaviour - which included an insolent hand gesture and was in front of other customers - left me with two options: immediately find the nearest manager and make a formal complaint, or take a deep breath, stay silent, turn around and walk away - which I did, taking my future custom with me. In the (unlikely) event that this paragon of customer service ever reads this review, I say this: they should take note that their unprofessional conduct has directly cost Newton Abbot ASDA a customer. Maybe they'd had a rubbish day - well so had I, actually, no doubt as had many other people both working and shopping in the store today - and especially in these difficult times - but this person's conduct was so outrageously offensive it belies any excuse. Perhaps they just don't care. They certainly ought to look up the words "empathy", "kindness" and "respect"; they might learn something. I've wasted enough words on them. Sorry to say this to ASDA - and to those staff who DO treat customers with politeness, understanding and decency - but I'm afraid it's goodbye from me.

Shocking reply from Asda delivery driver who had blocked my drive in Exeter with plenty of parking 10 yds up further up , when asked why , his Reply was because i am lazy and its not the .end of the world .

Quick, polite and efficient. If help is needed staff are happy to help.

If I could leave no stars I would! Did not get as far as the shop as I didn’t have the cash to pay for parking! If you are going to make people pay for parking at least install machines you can either pay by app/card or cash!

I frequent Asda, it is my closest "big" shop. I have been using this branch for almost 5 years and I have to say, it is rather on and off for a good shopping experience. Yes, it's a supermarket, yes the footfall is bigger so maintaining a excellent service all day must be hard. During this pandemic I have noticed it more. During the first lockdown, they were excellent, one of the best stores with their restrictions, queues and signage. After that, it felt like they gave up. When it comes to stock, they have a mind blowing amount of products, you will find it difficult not to find what you need. The staff can be very hit or miss as well, some staff are absolutely brilliant, wonderful, bubbly, helpful, smiles at all times and a true credit to the company. A good few others are very abrupt, ignore you, scoff if you have an enquire, etc. The rollbacks are very good, they do take off a great discount compared to their competitors, on a lot of items you would buy. I find with a few stores the discounts can be more more obscure products. I do find a lot of times that the shelves can be haphazardly put together, like the store was thrown on the shelf with little care. You would look for product to be met by empty torn boxes, just left there. At times you will go back the next day and it is in the same position, unmoved. My latest experience as of writing this review, was when I was looking for a specific tortellini to have a box just obstructing most of the range. I saw a worker with a trolley of goods, as they were stocking the shelves. They had boxes already condensed down so I politely shown them the box to pass it over "why do I want this.... put it back where it was" in a very snappy manner. Rolled their eyes at me and stormed off. Honestly I am not a stranger to retail, I have been working in the sector since I was a teenager. If someone hands me a box in previous roles, I would be happy to remove it. I know it is a difficult time however, there is no excuse for snapping. I have rated 3 as it's a great store for all its produce, the incredible in-store made pizzas, quick little mention of the usual members of staff working on that area. They are incredible, very helpful and always the nicest. Truly always makes me happy and encourages more pizza to buy haha. The range is incredible as well, the rollbacks and the Asda finest items. However their is a lot of things that can let it down too. I will always keep going to Asda as it is less of a walk, fair price and you always know you will get what you come in for and more.

Never seem to stock the items they have on promotion. Staff in this store are helpful. Feel sorry for them working for this supermarket

Large Asda with the usual groceries plus an instore Costa. Surprised to have to pay for parking though.

No queue, we'll stocked aisles and social distancing measures in place.

I'm in a wheelchair & budget restricted. Last Saturday i had a delivery from asda & 1 of my items was missing (a £32 bottle of jack daniels honey). It's the only thing helping with my pain. So I requested a refund online, it was refused because the cash amount was "too high". Then I phoned customer services (in the Philippines of course) & the lady I spoke to said she'd escalate my request. Then today, Thursday, i phoned again, having not received a refund & was told that the store said they delivered it which they didn't. The store aren't answering calls at the moment due to COVID. So basically I've paid £32 for nothing. I hope anyone with a shred of decency doesn't shop in asda again. I'm actually really disappointed because asda have a great vegetarian range but I refuse to stop there again because I can't afford to lose money

Firstly, the app did not allow me to check in. When I arrived, a car was parked opposite the bays preventing me from parking within the collection bay (no fault of Asda). A member of staff approached me very promptly once I had been able to park and took my name. I waited an inordinately long time for my shopping. When it finally arrived, I was given a very pleasant apology and told "my colleague has just gone to get your chilled produce". Another long wait. When this arrived, it was not in carrier bags which had been paid for. I explained to the young gentleman that I needed carrier bags and that I had already been waiting for around half an hour. He strolled off with no attempt to hurry, to get some carrier bags. Upon his return he gave me a handful of carriers without any offer of help to pack. I then had to point out to him that the milk was not as ordered! He duly shuffled off to replace it. I was given another apology but it would have meant so much more if there had even been a hint of haste. I'm not sure exactly how long the entire collection took, but 3 cars came and went, collecting at least 6 crates of shopping each, before my order was complete. I have nothing but praise for the doorstep deliveries I receive, the service given by all the drivers is exemplary. Their cheery visits have been so much appreciated during Lockdown but I am in no hurry to repeat my Click & Collect experience of today.

We shop in asda using the app on the mobile phone. No ques this way just straight through. The newton Abbott shop is normally very clean tidy and well stocked.

Very nice shopping good parking

Terrible. Very clear the store cares more about their sales than the health and safety of their customers. Store was absolutely rammed, no checking of numbers or masks at the door, just letting in as many people as they could. Aisles were packed, no social distancing, it's as if Asda think Covid has just disappeared. Feel sorry for the shop floor staff that have to work in that environment.

It seems all their covid guidelines are based around the entrance to the shop and that's it. Appearances only. As soon as you enter, it's chaos. Too many times I've seen members of staff chatting away hidden in isles not working.etc Biggest bug bear is if you go in to use the cigarette counter/customer service, you have to queue up again just to exit the shop as there is no way to bypass the checkouts. Stupid system. Many more options before recommending Asda as your go to supermarket.

This store has gone down hill since covid. Poor staff having too work in this free for all no system no queuing just a free for all this is clearly down too poor management as they quite clearly don't care about there store colleagues or local community in this pandemic.

Nice enough store, staff are usually quite friendly too! Click and collect shopping is normally a bit off, we get really random replacements!!

This review is based on their food delivery service I booked between 3 and 5 and I waited and waited and by 10 p.m I decided it wasn't coming. they didn't contact me in any way when I try to ring the store they were too busy take calls they didn't offer anything by way of compensation they just said to book another slot which right now it's probably in about 3 weeks time. Disgraceful!

If you enjoy being humiliated in front of loads of customers on the basis of your weight and being falsely accused of shoplifting and getting banned unnecessarily on the basis of one other persons behaviour, this is the place for you. One of the ASDA workers belittled me for my weight because I was unhappy about her accusation of shoplifting against me. I’ve been shopping here for almost two years since my best friend moved here and I’ve never experienced such poor customer service in my life, this incident has really effected my mental health and if I could give -10 stars I would. Avoid here at all costs for your mental health and your life

Its an amazing place! Its like a cities of shelves! I bought so much alcohol, the only problem was having to queue at the cash resister because there was a problem with someone's iron...

OMG! What an amazing store, loved wondering through the isles. Every corner was like a mystery. I Was having an incredible time until i had to que which is when i stop having an incredible time. I had to wait in line beccause a iron made it there before i did.

Very good store, shelves have plenty of choice of products on them, best time to go is early morning it gets very packed and uncomfortable after that

Good food, good prices, good people. What more do you need?

Absolutely amazing, all the rides were a right blast! The queues weren't that long either!

Lovely friendly staff always happy to help however they can,

So glad that Asda sells electronic stuff,bought a energy saving kettle£20 and hand blender £9, reasonably priced,huge choice,staff always helpful and friendly.

I'm only giving Asda, Newton Abbot a star so I'm able to write a review. I will NEVER SHOP HERE AGAIN. The grotty store, confusing car park and worst Customer Service I've experienced really left me speechless... It was a sad state of affairs and the staff on shift during my visit were beyond woeful. There is NO JUSTIFICATION for the store being in such a state in aesthetics, moral and helpfulness. The Click and Collect was the poorest system ever -Tesco and Sainsburys nail it and their staff are beyond helpful and they CARE! They are on hand to help. The setup is faultless. Take note Asda. No pride in this shop or the staff employed. SHOP ANYWHERE BUT HERE. CLICK AND COLLECT UTTER SHAMBLES. STILL WAITING FOR MY REFUNDS...! I will be making a formal complaint.

Very helpful staff even though they were busy stacking shelves at 9.30 at night. Great selection of products. I went there for storage solutions for my new kitchen and work top protectors very reasonably priced compared with Sainsbury's Dunelm and marks and Spencers. No parking fee this time of night which was a bonus. Not 24 hour at the moment due to covid but open until 12 midnight. Very leisurely experience would recommend shopping this time of day. Lots of staff on hand to help if you need it.

Lovely big supermarket with lots of parking, lots of stock and even offers click and collect across all of its sections!

Staff couldn't have been more helpful today. All very cheerful too. Thank you for looking after me.

This is the only Asda I’ve ever been to you have to pay parking even if you are there under two hours. Very small un-obvious pay signs which I did not see, literally popped into the shop for 10 minutes and I came out to a £70 parking fine. I’ve spent £100’s in there and they still find ways to take money out your pocket. Staff seem dull and always have miserable faces. I have shopped at Asda for years but this one makes me want to never shop at one again! It always look untidy and I went in there yesterday (4/10/20) and picked up some cakes that went out of date on the 24/9/20!!

Spent nearly £50 in Asda today to be approached at the self scan area by some spotty school kid that I hadn't paid for my bag for life,when in actual fact I had,I told him that I had to which he replied okay calm down before sending the security a message to intercept me at the door,I had proof of my purchase and left the store, with no intention of ever visiting the store again. Let other people pay your wages spotty because I certainly won't be. Shop always looks dirty and unorganised.

Had to use the self scanner!!! as the tills were busy. Every time I had to SCAN TWICE as the system was have a moment.... NOT IMPRESSED.... the other point that why I gave ASDA 1 star. Went to customer services only 1 person on that point. When I mentioned that I rang the store on the telephone No. as listed in GOOGLE. the answer on the No. Option 1.... I am sorry we cannot answer your call, find your answer on the WEB SITE. The customer services assistant seemed that she could care less and was NOT INTETESTED.....NOT good ASDA...So let's have some answering the phones, just like TESCO (5STARS)

Its a supermarket, enough said.

The roller-coaster wasn't open 😡