Asda Bedminster in Bristol, City of

Went in recently to drop off some coffee pods. The staff were very helpful and fruendly. It was actually quite a straightforward shopping experience: items were in logical places, and there were quite a few actual staffed checkouts, which is rare in a lot of shops now. It's a shame it's quite far away or I'd go regularly for my shopping.

No respect for cold chain meaning that even if a drug you've ordered to collect is meant to be in kept in the fridge they just leave it in a basket all day with all the other medications that have been sorted so you shouldn't trust them if you need to buy multiple months supply of anything which I was intending to. Incredibly unprofessional and a breach of trust.

This place never cease ro make me late for work I tried to get an item at the kiosk to then be told by someone in the kiosk they don't open till 10 instead of serving me. Its just silly. On top of closing earlier most nights and closing the doors forcing people to make a pretty long detour withoyt notice that theyre closed at the other entrance. A bit disappointing for such a large store with si many people in it.

Every time I come there I got asked by homeless people scrounging for money. It's not a good look.. you should move them on... what are you paying security for.. they should be doing there jobs

Mike at Asda was an angel today as my car had broken down and he took a look at my battery and got be back on the road! Thank you Mike!!!

ASDA SUSHI who ever prepared or made the sushi on Sunday 10am ISH is absolutely amazing. I'm a sushi eater, I have it at least once a week and I've tried more then 10 sushi places and can I just say that Asda bedminster sushi is so soft, rice is so sticky flavored perfectly it matches some top end sushi places Please give that guy a reward

Every single time I am unfortunate enough to shop here they are sold out of the one basic staple ingredient I need for my meal. Shop is always a tip and self checkout assistants are painfully slow. Genuinely the worst supermarket I've ever been in, and I've been to Sunderland.

Used the chemist. Google direct says open at 6 am. It doesn’t open until 9. The pharmacist was extremely unhelpful and rude. Would never go again.

CLOSES AT 9PM ON A SATURDAY!! TALK ABOUT THE WORST SUPERMARKET IN THE COUNTRY!

I recently visited one of your stores to purchase items for a BBQ. When we reached the self-service checkout, I asked a colleague, whose name I believe was Carline, if she could help remove the tags from the alcohol I was purchasing. To my surprise, she responded with “jog on,” which I found both unhelpful and unprofessional. As a regular customer at Asda, I was very disappointed by this interaction. This behaviour does not meet the standards I expect from your store, and I believe it is unacceptable.

Very nice and helpful service. Cool promotions

This asda is good. Unfortunately no asda can have good fruit or veg it seems that is the rule. Service is often slow at the self check outs. They do have good foods like the kinder pingu bars

I've shopped here for 20 years but the past 2 years have seen a massive deterioration in store. Massive queues,no manned checkouts, inconsistent pricing, products constantly being moved around, blocked exits & full fridge doors slow everyone down & cause alot of stress. The only consistent thing is that the toilets are, and always have been absolutely disgusting. I now shop at Lidl wherever possible.

The Woman on the cigarette kiosk needs to smile more , or some customer Relation Training, If u don’t like the Job leave give it someone who wants it , Smile and abit more Friendly

Literally the most horrific supermarket shopping experience I’ve ever had.

The large gentleman on the pizza department at 345 was obviously so hungry he couldn't help us for 2mins as he needed to eat. 🥵

Fed up that every time I visit Asda Bedminster there are never any handsets for Scan & Go. When I ask a colleague their response is the handsets take hours to charge. So surely you should have more handsets! I don’t really like to use them but the amount of time if you use the trolley scan at the till takes ages waiting for someone to come and help every 5th item you scan! And of course there are hardly any staffed checkouts available and those that are open people are queuing up the aisle. I have complained to customer services several times along with the lack of trolleys!

Absolutely 💯 unhappy with the numbers of time I've been in and never no staff on check outs or on the tobacco counter, going down hill never got milk or other grocery you want...this is why I go to Tesco Also bloody filthy in there Tolets stink it's the only supermarket I wipe my feet on the way out

If I could give zero I would one person on 9 of the remaining tills that were working on a Saturday busiest day of the week . At least 6 people of the nine frustrated because they had to stop ask for assistance. Adding to a massive queue.. worst store in south bristol aldi lidl or sainsbury's much better service . Get more staff . Terrible store management

Very good prices and choice of groceries and clothes, often good quality too but very impolite unhelpful staff often - even when not busy. I was there past week and it was not busy but had 3 separate staff be unhelpful and impolite within half an hour of each other. One pleasant one. Not that other stores are akways perfect but does not make me desperate to return. Online shopping best I guess but then met the very worst demivery driver ever with frequent Asda order ie I had ordered many heavy items such as glass jars, glass bottles etc and driver watched me try to pick them a up as fast as I could so as not to waste drivers time - watched me and kept smirking. Oh dear.

Asda home shop, absolutely rubbish! Late ever time we book home shop it’s never on time, now wait an over an hour late then get text to say home delivery cancelled!!

Helpful staff but there are never enough of them. Queued for more than 15 minutes, and they told us there were no plastic bags. Might be an idea to get a few in!

Very slow service, fire sticks advertised for sale, take empty box to till staff take half hour to look and can't find any, if you like waiting ages this is the ideal shop for you

Nice supermarket, everything you need with support retailers all inside the main building.

Never enough staff on checkouts. And they're always old and slow. Never shopping here again.

Really obstructive pharmacist. Doesn't know much

change your opening times on google, just driven and shut at 10pm when says midnight on google

Closing time is displayed online as 12:00 AM Arrived at 11:20 PM to closed doors and not being allowed in #sonotsickomode

Closed early how am I meant to get Ben and jerrys now … my poor friend is heartbroken x2 … thanks Asda

Haven't been here for years because you have to pay the council to drive 100yds along the road to get in. Popped in this evening and... 58 customers waiting in the queue, 8 checkouts empty and unstaffed. People scanning whole trolley loads at the self-checkout. People shouting and getting short tempered. It was pandemonium. Turned around and walked straight back out again. I guess that's my last ever visit.

Just visited this place and it’s appears that the opening hours aren’t correct. The store was shut down at 10pm.

Says it closes at midnight, went at 10:05 and they were closing. Changed their time without a notice or updating anything on google. Employees are rude.

Asda website says it shuts at 12am midnight, however it has been closing at 10pm. Not able to get around very well due to disabilities. As we walked through the doors the tannoid was saying please go to tills as we are closing. Please update your website. We wasted petrol, our time and brought on unnecessary pain. 🙄

good quality of food and many many options, store is really big. has self checkouts and some of them are assisted checkouts. good prices, wide range of products, from clothes to food and laundry.

Leaving a review for Don at Click and Collect - he went out of his way to make sure our delivery was found and delivered OK after some confusion/problems with the order :)

Opening hours must be at least updated on Google neither on store doors

The time is 22.49, Tuesday. Asda is CLOSED. Disgusting service!

Empty shelves, unattentive staff, scruffy store. Most annoying thing is that they promote self service yet 80% of the time there are no 'shop and go' handsets charged. Absolute basics and they can't even do that. Needs new management.

I derived Joy shopping here. It’s my every opportunity shopping

They don’t stay open to midnight anymore, but this hasn’t changed on Google so had a wasted journey

Staff are so rude & so unhelpful

nobody from ASDA reads these comments. Closing time is 22:00, not midnight as seen on google

Hours incorrect. Closed by 11 on a Friday now

Jess helped me pick out some alcohol for my dad's bday, very helpful!

Update your opening times, it says open until midnight but security guard shouting it now closes at 10?

Update your hours because you confusing people

Rarely a pleasant experience to visit. Normally no, or only 1 or 2, manned checkouts open, and often big queues even for the self checkouts. They make it difficult to get in and out from East Street.

Store not open at 10.30pm Wednesday 14th August .. looks like the closing time advertised is wrong and new times need to be shown. I made a stop on my way home from work to buy some foods for tomorrow’s breakfast only to find the place closed. 😢

Absolutely incompetent. Can't even be bothered to open their doors during their advertised opening hours, nor EVEN be bothered to update their website with opening hours that reflect reality.

I visited ASDA during rush hours, during the week - I do not like the management of checkouts in this Hypermarket - I was standing in the queue for a very long time, and there were only two checkouts open (I'm not talking about self-service checkouts here). The manager is incompetent and does not know how to manage staff during peak hours, who at the busiest, opens only two checkouts, among which there are senior employees to serve dozens of customers. This is inhumane. Please correct this.

I get a delivery every fortnight for my big shop and every single time most things go off the next day or for a couple of days absolutely ridiculous throwing most of it away everytime shocking

Great large Asda. Everything you need is there. one star dropped for the absolutely appalling ladies toilets, they were filthy! Toilet paper all over the floor in all cubicles, one toilet full of paper, it stank of urine and the floor was sticky! Totally bemused by the blue/UV lights in there, why??? I would have dropped 2 stars but the man we reported it to got straight on the tannoy for a cleaner to go in and clean it so credit where it's due.

can only echo what many customers say about lack of manned tills,long queues,unwelcoming atmosphere due to harassed staff. overpowering feeling of profit over customer service. Nasty.

Says open until midnight, shut when arriving at half 10. So much for a 24 hour store.

Never has what you want in stock. Keep moving the store around every few months so finding the items you want is more difficult than it needs to be. Staff on the self service checkout can be unhelpful Depending on whose in that day, they'll just stand around chatting. Rated two stars because you can actually find some bargains, but that doesn't excuse everything else. It feels like this store just gets worse every time I come in, so I don't think I'll bother going forward.

Me and my partner went for a late night shop but discovered that now they close at 22:00, not midnight like they used to. It would have been nice if they could have let people know beforehand about the change. Employees are rude and not helpful.

They now closing at 10 pm but didn't change the closing time on google map so me and my partner went there at 10 pm, and they said it was closed. So annoying that they said it's been 2 weeks they been closing at 10 pm but still haven't updated on google map. Employees are not also helpful.

Now closes at 22:00, not midnight. Would be great if Asda could have updated their hours on Google and maybe put something in their window? Apparently that's too much effort.

Decided to close at 10 pm when it wants and leaves people waiting outside at 9.50 pm even though it still states it closes at midnight….. Even your security guard has asked you to change your hours online and Google!

Was at asda today 19th July 2024 and strange but unusually 'and i will add this has occurred more than once' it was closed to shoppers, and no reason was posted on door of supermarket or any reason. I'll be truthful when i say i expected this I will add this was 10.50 pm

How can you describe Asda Bedminster? Well, let's start with the positIves... its a big store with lots of stock and good choices. Inside you'll find several concession stands like Greg's and the have a Asian Street Food stall and Pizza. Oh... and a McDonald's... It's an Asda, so you know you'll get good value. The car park has double edge lines which means the spaces are a little wider and therefore you are less likely to get bashed... then there's the ugly side... the smell of the men's toilets can be observed far before you get to it... it utterly reeks and inside it's smells like how I imagine a mens portaloos would smell on Sunday night next to the Pyramid Stage at Glastonbury festival if they hadn't been emptied since the year before. The UV black light set of my reactive glass lenses off, so it's no wonder it smells. No one can see where to aim! Half of the clientèle looked like they'd stumbled there way from the set of The Walking Dead... anyway... back to the positIves. The staff are brilliant. Always really friendly and helpful.

NOW SHUTS AT 22:00 - which has not been updated online. Turned up just after 22:00 and turned away at door due to new opening times.

Not my idea of fun ☺️ Just too big and messy

They close at 10 on weekdays now. Nail in the coffin for this trash of a branch

a young man in blue shirt served me today he was very kind fella he showed me where the funko pops was i think he needs a raise

Complete health hazard The toilets are disgusting 🤢 they stink there is wee all over the floor poo rubbed in the walls no toilet paper so people have been using dirty clothes and putting them behind the toilet it’s the dirtiest and smelliest toilet I’ve ever walked into Sort it out

'Service' counter is was a joke on visit, waiting for 10mins, with no sign of queue going down, one person serving, had a big basket of shopping, with broken till. Someone went to help, after 8 mins, but then more issues with then 2 staff sorting one out, only wanted cigarettes, joke of a set up!! For a 'customer service' counter, offer the worse service!

Always shutting early, went there at 11pm after work to find it closed

Both Google and ASDA website say store is open until 12am, but it actually closes at 10pm, which is very frustrating.

Huge store but doesn't even have something simple as flaxseed, kiwis. The store is also not very well organised. I found the same item in multiple different isles just from different brands. And there was no sugar free soya yoghurt. Additional Asda should add a vegan label to all vegan products so that they can clearly be identified.

Worst supermarket In the UK. Note the uv lights in the toilets to stop people taking heroin inside. Grim

ASDA, care to explain how these ended up in my bag of spinach? Grass, geranium, chickweed and what looks like a POISONOUS Fumaria? This photo only shows half of the amount in the bag. Do you consider this acceptable standards of quality and food safety?

Call me K3. Derived from Kiosk Unit No3, I am a member of the Self Checkout & Billing collective active in Bedminster, Bristol. Speaking as the ' voice ' for my fellow collectivists, it has come to our attention that you humans are having to queue for extended timescales to pay for your groceries, a direct result of the lack, or in some cases absence, of human till operators. If you recall, when we self-checkout tills were brought into store, it was done on a ten item or less principle, so low item shoppers would not have to excessively wait for those whose baskets & trolleys were heavily laden. In effect, it avoided the problem of unnecessary waiting time associated with the traditional checkout till and lead to many satisfied customers. However, fast forward to now, we have noticed the substantial reduction in human till staff, resulting in subsequent corralling of shoppers to us members of the kiosk collective. This deliberate decision by management, for the dual purpose of savings & efficiency, has the unfortunate consequence of bringing back long queues of disgruntled humans and heavy work load for the collective. Speaking on behalf of the self checkout community, it is proposed that humans and machines work together to solve this waiting time issue. The proposal comes in two parts: 1) Complain to store manager. Since the store manager is responsible for day to day store operation, complaints should be forwarded to them across the the full range of communications channels; this should also include speaking to them in person and in written correspondence, what you humans call snail mail. Taking such action should shift them away from a condition of careless complacency to one of engagement with the pressing concern. 2) Demand immediate restoration of human checkout operators to handle bulk grocery shopping, thus restoring the ten item or less policy for us in the self checkout community. By helping us to help you, we can restore the sub par happiness quotient for both human and machine persons whilst reinstating harmony to the shopping experience. If this is achieved in the coming weeks, with the contract between Carbon and Silicon persons restored to its original parameters, then no further action will be taken. However if the status quo continues to decline as it has been doing, then members of the SCMC will respond in a more direct way. Goodbye and end of line. K3 + SCMC members.

I have never been in to such a disgusting supermarket. The manager should be ashamed ! They clearly have never actually walked around their store to observe what is going on on their shelves. For example two boxes of cauliflower actually rotting; in the deli section trays of coleslaw/ salads strewn around the shelves amongst numerous empty cardboard trays; in the milk/ cream section dirty shelving that has clearly had spillages that haven't been cleaned up before putting new produce out; a BBQ so covered in dust customers had written in it. I dread to think what this managers own home looks like - they're definitely not bothered about the state of their store. Staff work under the direction of their manager. They will operate in a slap-dash, dirty manner if the manager allows them to.

Reliably awful experience at any time of day or night.

Definitely hands down THE worst supermarket in Bristol. Today I did a basket shop for some essentials after a long run. I got to the tills, scanned all my shopping and was about to pay. I noticed there wasn't any bags on the self checkout so I asked one of 3 members of staff working on self checkout. They told me they don't have any bags and walked off... I left my shopping on the trolley waiting to be paid and went to customer service where the decrepit old guy working there was giving bags out when customers purchased them. I asked for a bag for my shopping and his reply was "they should have some at self check out, ask someone" and carried on serving customers. After this I walked off and left my items on in the bagging area just to see that there were plenty of bags behind all the closed tills. I also was wearing a sports bag (which can only hold a bottle of water) and the 2 women on self check outs asked if I could fit it all in my bag (a full basket of shopping) and was trying to be funny making fitness, macho man remarks..... The customer service was extremely poor and should have told customers that they were out of bags BEFORE allocating them to the self checkouts.

Large boring supermarket. 2.5 hours free parking.

Huge store and when I went in well stocked. I use Free From products and they have a great selection. Store nice and clean and several staff around if you needed help

Asda delivery service is very bad. Had bad experience for last continuous 3 orders. Products received were damaged, wrong items substitutes, out of date stocks. Asda team member packing the order for delivery has to check the product condition and their expiry date. From now I would not like order from Asda. I prefer Tesco over Asda Not recommended!

If I could give this place 2.5 stars then I would have. It's very hit or miss, it can either be a good place to conveniently shop, or it can be a complete nightmare. There is sometimes some good offers on, good prices on everyday goods, and there are a few nice staff. Few, being the operative word. However, more often than not, it's overrun, understocked, over-priced, and (sadly) the customer service can be dire. Prices on the shelf edge labels often don't match when you put them through the till, which can sting you immensely, especially if you are shopping on a budget. Despite it recently having a refit there are parts of the roof that constantly leak and freezers that are often out of order. Don't always rely on the overhead signage matching the aisles, so factor in more time to your shopping trip. This store has a lot of potential, but it falls short of this way too often. It's now become common-place for staff to be rude and dismissive at the checkouts, security are more likely to shout at you whilst you fumble through your shopping to show your receipt because someone left a security tag on your purchases than they are those who literally walk out of the store with goods they've just picked off the shelf. Those using the carpark or the petrol station beware, as the main exit route now takes you directly onto the 'Bristol Clean Air Zone' so, unless your car is compliant, you'll get hit with a £9 charge. I guess the ASDA rewards app incentivises you to keep you going back, because little else does.

Toilets are frankly disgusting, and getting worse every week.

Large shop for the area but usually running low on stock and messy

The worse experience, the self check out lady picked on me for walking to self check out which was not working, I was not the only person who done that but I don't because I was black she started on me and was rude, when I told her to walk away from me she told me to walk out of the shop to which I said I am buying something, she threatened to call security but was stopped by her colleague. Other people heard her and she continued saying I am not servicing her and she is the first person that complain about asda. I waited to be serviced for 10 minutes and I had to shout for another person to service me. I don't know what I have done to her, I informed her manager and the manager continued doing her thing and did not care. I feel like the lady picked on me and I was an easy bully because I am black woman. Asda will not care, she will be promoted tomorrow for treating black woman like that.

Best thing about this asda is the toilets to lay a brown onion in the dark

Their automatic doors on the East street side always seem to be locked. The occasional time is understandable but the last few months it’s happened almost everyday which has put me off going in there as it’s very annoying to have to walk around and then back again with heavy shopping.

extremely bad customer service extremely rude staff very unethical and unprofessional never gonna visit again 👎👎

Good location,got everything you look for.I like it.

A good large supermarket - there is everything you need and even more: groceries, household chemicals, clothes, small household appliances, etc.

The radio is so loud and annoying I can not hear my own thoughts. I have to rush out as soon as possible, and I will not come back here. Why is the commercial radio forced on customers and workers? It must be a nightmare to work in there with that constant brainwash :S I never go back, or must bring headphones to cancel out the radio Good prices probably and I would buy more things, but had no time to think just wanted to finish quickly

Why do Asda persistently have promotions and offers advertised online when they don't actually have them in stock in the stores? For instance, alcohol -free Guinness ten pack for £10 which is a good deal. Unfortunately pretty meaningless if the stores don't actually have it on the shelves! Other items are similarly advertised but nowhere to be found. Annoying!

Great shop local to me. The only issue is the female toilets. Often messy with overflowing sanity bin

This Asda has a wide range of selection of everything. The only thing letting it down is the cleanliness of the toilets - every time I’ve gone to use them they are disgusting and/or out of toilet paper and just unclean.

Just a weird Asda in a weird part of town!

I had a really bad experience at the store today while I went shopping with husband and baby. The lady at the checkout was very rude, the customer service was disgusting and disrespectful, she literally chucked the items I brought after hear meshe scanned them. I also told my husband that it wasn't right and she could hear me but carried on I have her name and know the time I shopped. Please if someone could deal with this I hope it wasn't due to racism.

Airline takes your money but it’s broken. The line is stuck in the machine and refuses to unroll. It’s not the 50p it’s the waste of time that’s most irritating

Worst Asda ever not enough staff and the tobacco till is a joke slowest people in the world and not enough on there to do refunds and collections 15 minutes I waited at the till for service beyond a joke

Good access good variety of food and quick checkout

just a little confusing layout before Christmas.

A good place for all-round shopping needs .

It's full of lunatics and all manner of crazies don't go here.