Asda in Tameside

They only have 5 check outs that are Partial staffed all the rest are self serve so if you have a trolley full then prepare to stand in line for 30 mins or go queue at the self serve for 30 mins and struggle with some where to place your scanned shopping while looking for the 1 assistant to help with a problem while they are dealing with the other 20 problems. Absolute mayhem in there Saturday morning. They have even converted the kiosk into self serve, machines dispense vapes and tobacco items, lotto tickets you purchase from a self serve desk now. Very expensive, always empty shelves and they keep replacing branded products with there own brand with no option to buy the branded items. They are scamming people into buying asda products at the same or higher price than a branded product. You can actually find product cheaper in Sainsbury's and that is saying something. The veg is never fresh and does not last much fresher in lidl which is across the road. Dates on dairy products are always very short compared to competitors. There are also a lot of items subject to shrinkflation (look it up) Pack of 4 onions is now a pack of 3 onions for the same price. The so called offers are not offers be careful and do the maths a 1kilo of butter could be cheaper if you buy 2 500gram packs of the same even though the large one is on so called offer. The fact they have taken so many tills away and added the scan your own system is stupid, they are forcing there customers to do the work and this puts people out of work. Update. Called in Asda Ashton today AM, it was discusting the amount of empty card board boxes/trays that were on the shelfs and floor there was more empty than full it is a disgrace and an accident waiting to happen some poor person will fall because of the mess. Asda poor attempt at making the shelfs look full. Most recent Asda scam advertise items as £1 but on the shelf they range from £3, the £1 item is on the bottom shelf very deceiving. See photo. So Asda are removing all the manned check out from there stores Ashton is a pilot store for this, today they had only 5 left you are expected to use the self check out with a full shopping trolly. The queues were up the isles. Self check out tills were mayhem. If it stays this way I will not shop here. Frozen produce left in isle. Visited today and the cream eggs took more priority than customers being able to walk through checkout, the gate was part closed in the way.

Excellent store, a variety of different shops in here as well great location and friendly staff. This store is absolutely massive.

This is a really unique market and I like the quality of the products, the prices and the discounts. We buy most of our family clothes here. Garden tools and all household items are available here very easily separated

Absolutely disgusted to hear the manager speak to my 67 year old mum who suffers from mental health in the tone and manner of speech she did 🤬🤬🤬. She really didn't like I when I asked for her name she put the phone down after hours of trying to make a complaint based on a delivery mistake made by the store. I HAVE NEVER heard anyone in hospitality speak to a customer like that WHEN THE STORE HAS MADE A MISTAKE? No apology offered, absolutely nothing. Someone needs to showcase what lack of empathy and understanding the store really has for its customers. DISGUSTED

The service staff and pizza at Cafe Asda are wonderful, thank you Guys. ⭐️⭐️⭐️⭐️⭐️+

VERY VERY VERY POOR CUSTOMER SERVICE. Waited over 30 minutes for someone to answer the door in the click and collect. Extension number didn't work. Banging on the door time after time didn't work. !! Went into store to get help only have to walk all the way round through the tills just to get to the customer service desk. Because if a stupid unnecessary one-way system To fine no one there SHOCKING won't be doing this again or coming back. !!! 😡 Wish I could put zero stairs but you can't. So one will have to do.

Good range of products, staff are lovely in this store

Spectacularly incompetent customer service staff. Never let a massive queue or a phone ringing off the hook get in the way of having a good moan to each other behind the counter.

This used to be an amazing store unfortunately it no longer is. It’s dirty, understaffed with poor quality fruit & veg. They can’t control their stock levels and your online shop will be full of substitutes and missing items - It’s a total waste of time as half your shopping’s missing! Save yourself the trouble & go to Tesco.

Self service checkouts are not the most user friendly or intuitive. The woman overseeing them was not helpfull. Customer service was a joke aswell with the woman on there prioritising a phone call over me then just wandering off. The whole experience was very poor.

Rudest staff I ever came across! The self checkout woman couldn't be bothered to even make eye contact when she had to reset the checkout and I just spent nearly 5 minutes waiting at the cigarette counter whilst one member of staff was looking at a machine and the other filling in paperwork, both saw me and completely ignored me until I gave up and left! I wont shop somewhere the staff are ignorant so wont be back here again in a hurry! Some training on basic manners required!

Options se staff helpful some really not Store Staff okay

They made my drink in like 1 minute I was lost for words. 🔥👍 I got a small frappucino.

Nice clean store very large selection of clothes especially ladies and they do lovely coffees and the café lady was very helpful

We were in the neighbourhood today and decided to try this asda for the first time. We used scan and go and were pleased with the selection of produce the store had. We found everything we needed, and more. However, when we went to pay, the scan and go device did not work (the touch screen would not respond, and our shopping could not be transferred). The Asda member of staff minding the scan and go tills was very apologetic and offered to help scan our shopping on a self checkout. We were pleasantly surprised by her customer service (in other shops, when this happens, they just send you to scan everything yourself or to a manned checkout). I did not catch her name, unfortunately, but she is an asset to asda. We will definitely come back thanks to this great experience.

Good quality food and friendly staff

Nowhere to sit outside when waiting for a taxi. Avoid if you have mobility problems.

In cafe, they don't do lactose free milk with your tea for the people who can't have it.asked for a banana,no bananas,no fruit bowl.wow.tea no milk was ok

Good service most of time, getting more expensive but aren't they all, some of fruit products not as as good as used to be going off within a day. Shelves disgusting too many empty boxes.

The service at this store is becoming ridiculous. I popped into the store quickly around 8pm in the evening to buy some milk for my young child. I asked the woman on the self service checkout for a carrier bag, politely. She was too busy gossiping with her colleague, to which she then walked straight past me, upon her going to walk back past me, I asked her for a carrier bag again, she proceeded to take her time scanning the bag, and then as I reached out to take it, she placed it on the scales. In which I had to pick it up to open the bag and the machine starts shouting about the bagging area due to the fluctuating weight, I said to the woman “thank you, but I could scan the bag myself” given she took her time doing so to begin with. She proceeded to speak through to security saying “woman on self check out being extremely abusive over being given a carrier bag” this was nothing more than an attempt at trying to provoke a reaction out of a woman on her own with two children. This Asda colleague then proceeded to walk back and forth past me while looking over my shoulder. Completely uncalled for. While Asda want colleagues to scan bags maybe they should be given a crash course in customer service and also the fact that after scanning surly the bag can be passed to the customer so they’re able to open it for their shopping.

Your store, products, pricing etc are fine with me.....BUT when are you going to repair your access road, I am ruining my tyres and suspension every time I visit your store! The savings I make are negated by vehicle costs.....your road is worse than the councils.....PLEASE sort it out? Also, whilst on my soapbox. Why have you started to introduce lovely plastic trolleys with no slot for your awards scanning gun!!

Hot food stand inside the store is convenient but the stink of weed from the homeless beggars outside is most inconvenient. Multiple times I have experienced cardboard in shelves rather than stock I was interested in. Some of the male staff sure enjoy chatting up female staff when you try to approach them they don't look too pleased about helping you. It would be helpful if staff took the time to check the floors for clothing so folks don't trip or get trolley wheel stuck to the clothes.

Ladies toilets are usually always filthy. Someone needs to visit Morrisons toilets and see how they keep their toilets clean.

Shelves are never full ? & to expensive . But the staff are friendly

I visited the store today to buy an item seen online. The item was not on the shelf. I asked customers services if they could check if the item was in storage in the back, to which she replied " We don't do that anymore". So apparently the only option is to stay in store after closing time and see if the night staff fill up the shelf. Night all

Visited asda Manchester Eastlands opposite man city ground cafe ordered two £1 children's meals for my kids my daughter tried hers and didn't like it so rather than waste I decided to eat it it when a rude member of staff cleaning the tables said I should not be eating a child's meal and I should have to pay full price and get adults meal! Before I had chance to explain she said very loudly and rudely I would be refused to be served by her again in the future if I try to purchase a kids meal,everyone heard and was looking I explaind as she looked at my son and said they have to be under 16 as well as which he is 12 but she trying to say he was old my son who is autistic was eating but then had a melt down due to this horrible rude member of staff she stated the rules regarding children meal are on the menu and I should read them! which i later check and they weren't . How dare a member of staff SPK to me and my children like this I came to feed my children not to be embarrassed and spoken to in this manner!! Disscusting! To berate a customer in front of other people as well. Tried to complain via Asda site but need a receipt and wasn't given one so reviewed on here.

Booked a click and collect slot between 3.30-4, arrived at 3.40, hadn't been picked. Sat there like an idiot until 4.30 when I got my items dumped by the car and the young lad went back inside and shut the door. I had a number of subs and missing items (which I couldn't check because I wasn't given a receipt or emailed one until after I'd left) and couldn't even ask for help as there was literally not one person about. Had to take them home and request a refund instead. The number of subs (7) and unavailable items (9) are beyond a joke, I won't shop here again.

Click and collect is a joke... currently sat with 5 other cars and nobody has even come out.... absolute joke....if you can't cater for click and collect you shouldn't provide it...

We're becoming a cashless country, yet you've now reintroduced trollies where you need £1. Even the council has added card machines for car parking charges, yet this ASDA has gone backwards.

Their groceries click and collect service is atrocious. I regularly have to physically go in to the store to inform someone that I am waiting for my order.

I’ve always been a fan of this store and for me it’s the best supermarket in Tameside. The store itself is quite large and sells everything from George clothing to a car air freshener. The store has a bakery and the pizzas they make are exceptional. The isles are well stocked with goods and I’ve always found the staff to be extremely helpful and polite. The supermarket has a very large car park which is easy to get in and out of as well as a Petrol station near to the car park entrance. The store used to be a 24hr store which was brilliant for quiet late night shopping but since Covid, it now shuts at midnight.

Very poor stock levels recently especially in the cooked meat and frozen departments also more and more items are reducing in pack sizes but the price is the same most recently the febreze range getting smaller costs the same

Problems with my asda rewards card on Friday 25th January about 3pm ish. Anne on customer services was brilliant,sorted it all for me, so patient and helpful. Deserves a merit !!!

Not enough staff. Saturday afternoon and customers in a queue down to bottom of isles. Only 4 staff on tills. They are trying to force customers onto self service so they don't have to pay staff. Off to a supermarket that pay wages

Ordered for online delivery from here, it was atrocious! Most of my delivery wasn't loaded into the delivery van!! Yes I got the missing items refunded!! However the inconvenience of half my order not turning up, isn't assuaged by a refund & a voucher to spend with Asda! I will not be ordering online, from here,for quite some time!!! I'm also considering giving it a miss visiting in-store for the time being. At least until they can get their act together

Very nice supermarket, everything you needed was nearby for 3 days and friendly staff.

Warning about Asda Awards. The customer isn't always right, apparently. Always shopped at Asda for main shop. Rarely had any problems. But today I was annoyed. I had £86 on my Asda Awards. Bought alcahol and gift vouchers. Went to till. Lady on till scanned it all in. Value £96. I asked how to pay for some of it with my Asds Awards. The lady on the till kindly did it for me on my phone. Created a voucher for £85. Then tried to scan it and it said invalid voucher. Went through the whole rigmarole of rescanning and calling supervisor over. Then had to go to customer service till. There I was told that I couldn't.pay for gift vouchers with my Awards. . And I couldn't pay for my shopping because it didn't amount to the £85 that the Awards voucher was for.. So I had to pay on my card. And I didn't want to use my card. Even though the woman on the till had told me to do it. I was angry because I had been advised by your staff and now its cost me money I couldn't afford to spend. Next time.I'll stick to morrisons for my wine So much for LOYALTY CARDS.

Ordered on uber eats waited 2 hours absolutely nothing not even picked I rang them and they put the phone down on me twice

I was at your Store yesterday to purchase Cakes and Doughnuts for my Cancer Charity Event. Sharon at your check out couldn't have been more helpful and friendly. She even bought a box of Cakes for my Event. What an absolute wonderful example of Customer Service. Sharon, thank you so much. 😍😍😍😍😍

Typical ASDA store, everything you need and generally at a reasonable price

Very good. Nice staff. Good produce. Fair prices.

Ordered in advance all Christmas shopping. When delivered on 20th Dec. Half was out of stock. What is the point of them asking for Christmas orders when they don't get half of them. Asda is getting worse since the new owners arrived.

This is my favourite supermarket. The staff are so helpful, great range of items, dairy products, foods, chocolates, breads and cakes, newspapers, magazines, stationery, clothing for adults and children, make-up, fresh vegetables, flowers and much more. They have an indoor eat-in restaurant as well. Fantastic . Thank you

I did not have a good experience. Firstly all the chilled snack aisle was empty. The home/kitchen selection was also bare. Bins overflowing as security guards sit on their phone. The rewards app is where it all went wrong Mr/Ms Asda. Having to sign in at the till is highly stressful. Why does it keep doing that? Not only that but if you have to then reset your password you have to call the helpline which is not open in the evening. Also not being able to reclaim points that may have been missed because of these issues is enough to make me stop shopping here. Why would you not allow people to claim their rewards at a later date? Bad customer service if you ask me. Anyway.. the member of staff Hazel was brilliant. And your plant based coleslaw is great too.

Egg was raw at cafe this morning, toast was not well toasted as asked for. Coke machine has tendancy to be out of order always. Need private booths here, it would bring more customers. Too many obese ladies gazing around whilst chewing.

It's amazing how fast a store like Asda can go downhill so fast. Store is looking like a little tatty, aisles are depressing and range of goods looking decidedly sad. Products in the bakery and cooked meats departments particularly are of a decidedly reduced standard to previous ranges. Cafe disappointing and toilets were in a very poor condition. Beggars outside entrance also not a very good introduction to a shopping visit. Other supermarkets in Ashton/Stalybridge area offer a far better experience.

Chemist doesn't open early anymore.

Love asda shop there all the time some great products there

Better atmosphere than hyde adsa, most of the staff are helpful and friendly, and always smiling

Called in Asda eastlands again for a coffee and sandwich, and as the last few times the coffee area is still infested with flies, especially on the milk jugs spouts. I have reported this problem a few times to the staff who have said that they would sort it , but obviously they haven't. Also the floor is covered in bits of food that seems to have been there all day. Let's hope the food inspector pays a visit soon.

Wemt2 opticians in store Great setvice

I use it for cheap diesel only.

Customers are allowed to scan their own bags when requiring one, when buying shopping and a bag....the store itself is neither overly busy and it's not weekend.....so if someone has gone to the honesty in scanning and willing to go to the effort of paying for all other items. I'm sure that they have the ability and morale about them to scan a bag too Having spoken to customer services about it and security today. They are of the belief that a customer can be trusted to buy a bag (30p) please ensure the lady on self service at 2.40pm Thurs 29/06/23 knows this and doesn't lie to customers saying it's an ASDA policy.....because it's not been highlighted nationwide if this is the case and not all staff are aware of it. Meaning it's not a policy at all. I had to go up and down following this member of staff because she wanted to scan my bag in herself and was busy dealing with other things at the time as there had been a spillage of eggs on one of the repos terminals. Just because a customer is wearing a hoodie, doesn't mean they don't have the funds to buy a bag or morals to pay for one either.....that's why this store has bad reviews, staff!!!!

Great shop to buy near enough everything for your daily, weekly, and monthly shop. They also sell clothes (GEORGE), games, dvds, small home appliances like kettle, microvawes, etc. Inside asda, there's pharmacy and opticians, toilets, and MusicMagpie kiosk to trade in your phone. You can scan and go in this store which helps with queuing to pay. Asda also started the rewards app, which helps if you shop a lot.

Apauling staff levels. Totally inadequate number of tills open. Not impressed with the new shelving.

Don't know why anyone should hold any criticism against the Ashton branch of Asda , I found them very helpful and very polite, more so round the self service tills, regards to all the staff and management ,

Better choice for clothes shopping

Have been a customer since it opened on Cavendish Street. After the attitude received from Abid on the self scan, we will never spend any more money here again. Clearly, he should not be in a customer facing role. Full details were provided to the customer services manager. Will also be sending details across to your head office.

Whatever you want can be bought here like most supermarkets. As always, watch prices

Typical Asda. All the same. Only 2 tills operating with people expected to use self scan.

Worst place to shop. Stuck on parking and trying to get out for 40 mins

Always get what I need for my family

I don't know what asda has done to their Pizzas but they're absolutely disgusting now. We used to really love them, now the bases are tasteless and dry and toppings have halved and taste vile. We actually thought we must have covid and it affected our taste buds. Get your act together Asda, the cost of living crisis shouldn't mean you should jump on the bandwagon of reduction in quality and increased prices. You should be better than that.

The pizzas are lovely and the girls there are lovely too it’s our Friday nights always fixed xx

Love to shop from here Verities option Good choice Affordable price Good cafe with can get children 1pound kids meal Multiple choice to buy Often shops there

Always use either to go and physically shop or on line great on both sides

Well £3.30 for bacon sandwich...I'll let you decide 😳

Only when to pharmacy as only one around with the medicine my grandkid needed also nice coffee in cafe had one as had to wait for medicine

That's where Ashton folks buy their groceries. They also have a reward system which allows a great savings on groceries purchases. It's truly convenient. They have an eat-in restaurant where people can eat freshly cooked meals and snacks. Awesome. Thank you.

Store very tatty looking, now needs a total upgrade not very appealing to shoppers.

I make a delivery from Asda,and after 1 half hour,my order was cancelled,and I don't know why.Very bad service.

If you like Asda you’ll love this one it’s huge and has pretty much everything. We love the pizzas there and they do really good deal on them. Clean and easy to find products!

Only 1 till open 6 people in queue. Diabolical at 6.15pm

Clean. Don't av to put a quid in trolley

Great store it’s a shame that Tom is so rude as unhelpful lets the store down

Just had my delivery has always the driver was very helpfull and polite

Great store, always has everything you need and has plenty of parking too. Would like to know when the best time is to get a Prime Drink?? Ta.

POLITE staff. ALWAYS a good range of products and it's a 5 minute walk away. Just normal people trying to make a living.

Staffs only chatting each other , I ask only one thing there was 3 ladies was chatting about their own things instead of helping me!!!! , they even kind of ignored me , after I walk away they just laughed at me , after afew second I asked about same thing to a man ( staff!!) , he just ignored me aswell , with miserable face said to me "down there" without showing anywhere 😱 😱 😱 It's zero service staffs getting pay for no Work

The usual, great food good prices with rewards.

There was more staff on the self service tills than on the tills worked by staff, slow and always trying to push you onto self service. Only go there when I can't get things in ashton . because of that I can imagine that they loose a lot of money off people

Great experience, Asda are a wonderful help to all, Caring with their Champion Joanne thank you for all you do and serving the Community. Wild flower garden/arts/crafts

Good range of products decent lay out and design

Brilliant cafe, only down side is the service is a little slow but the food is brilliant and staff are friendly. Store is well stocked and clean enough. Parking is great, never had to find a spot. Well done Asda

Would review more if it wasn't for the woman who you have serving on the front desk, brown hair, tint of red and wears glasses (been served by her a few times now) but today wow, her stuck up attitude needs to change. My disabled partner who does not get offended easily coming back home telling me he went to her with another collegue as the school vouchers would not work on the scan to go and the first thing she commented whilst staring at the trolley... he does know its for no alcohol doesnt he with an awful look on her face (my partner does not drink!!) That should not be the first thing you say whilst a customer is stood right there and these vouchers are being used for people in need. Awful awful service!!! Not once has she been nice but today this was too much of a judgement!

Called in today for flowers for the crematorium, when I opened the flowers thay were all damaged , heads broken off , and stems broken, some of the flowers were just flung everywhere . Went to the toilet and was absolutely disgusted, thay were absolutely filthy .

We visited Asda Ashton, cavendish street this evening, and as always staff where amazing especially one lady at the scan and go till who went above and beyond to help us. She was very polite and very helpful. I didn’t catch her name but I can’t thank her enough for the help she gave us, it was very much appreciated. We spoke to the manager who was also at the scan and go tills to sing her praises as she is an absolute angel. The manager was just as lovely and polite. Every time we do our shop at Asda the staff are always friendly and helpful. Thank you 😁

So this is a lot of details to this story but imma try to keep it short. For the last few years I’ve made an enemy out of 2 security guards for stupid reasons. They took a disliking to me. I came in the store with a friend on Halloween day and my friend needed to go up the toilets and I ended up being stood outside and the male security guard was passing and I decided that because it’s be a long time that I would smile and let on to him. He completely ignored me. He then called me a slag. I got it on camera actually. I always have my camera ready in case of trouble. As I always get trouble from somebody every time I go out. My friend came out and he was there. I didn’t even hear the security guy call me a slag so I said come on (I could hear the security man going on with himself calling me names but I couldn’t hear and I told my friend let’s go and ignore him) When we got to the cafe I took a seat whilst my friend ordered. Next thing I know another security guard, a woman, came barrelling at me and he started shouting at me and accusing me of insulting the security man. She then told the cafe staff not to serve me and escorted me out of the store. I didn’t know what to say. I didn’t know the guy had called me a slag so I didn’t say anything. My friend heard it and didn’t tell me until after we left and it was too late. I was furious. Anyway I thought I was banned from the whole shop but I’ve been there a few times since. Luckily they weren’t there and the other security guards were friendly. I attempted going to the cafe and they told me I was barred. They didn’t even know why. I used to go to the cafe to eat on a regular basis before going shopping and have been a loyal customer for many years. I can’t believe they’d rather lose custom and extra money over a stupid incident where I was the one who was insulted. I feel I was ganged up on by those security guards like they were children bullies in a school yard who’d taken a hating to some weaker innocent kid. Tried speaking to the manager on the phone and the phone operator told me he’d email the manager and then they’d get in touch with me. It’s now been about 2 weeks and I’ve not heard back. Very angry. I will take this down if it gets resolved but until then my complaint still stands

Great choice of items and friendly staff

It's an Asda, What more do you need to know?

Daughter banned but they have no reason why. How can you ban someone for no actual reason why? She has shopped in store with her mum for the past 28yrs until the pandemic hit and she had to shop alone. Of which we always ate there at the cafe and on her own, again since pandemic. No issues at this cafe so why have they banned her? The store she still goes too, last time today. Makes no sense.

Excellent staff food quality good and very clean

extremely rude service , just as ignorant as aldi staff . no conversation but she had a right good conversation on her headset with colleagues . not even trying to be discreet . she may aswel of been on her mobile phone on loud speaker . wouldn’t mind if i was in and out but we spent £130, i’ll be going tesco next time .

Shocking availability, I know Asda always has loads of shelves empty but I thought we were back to Covid panic buying seeing the bare store. Won't be back.

We shop here most weekends and it has all we need.

Always visit on our way to the Etihad. Cafe is good place to eat the disabled toilets could be better

Understaffed, smells, empty shelves.... Go to Aldi.

Thanks to the check out team for their help and support. They were very kind :)

Great for shopping for food aswell you can buy clothes and shoes

It's just asda. However The amount of goods on the shelf was frankly pitiful. It could be housed in much less space. Goods spread out to make it look full. Many fridges and freezers empty, but still turned on, shameful waste of energy, turn off those not in use, save yourselves money and allow cheaper pricing to customers.