Arzoo in Cherwell

Had crunchy garlic mushrooms starter, lacked flavour and hardly any garlic, most likely cheap garlic powder, not at all tasty. Mains was a huge dollop of gristly chunks of lamb slapped on a plate with plenty of tasteless curry sauce named Pathia. Also I ordered a Peshwari naan, the coconut was some yellow coloured, flavoured sauce, hardly any coconut involved, again likely out of a bulk pack. Side dish was curried vegetable, probably out of a cheap catering tin of mixed veg with added tinned curry sauce. I doubt a chef was actually involved with the cooking as it appeared to be microwaved. I certainly didn't enjoy any part of the meal whatsoever. Definitely will not return to this very unprofessionally run restaurant.

Absolutely fantastic staff, great food and service

Cockroach Masala! Yummy! Arzoo, located in Bicester Market Square, was issued a Hygiene Emergency Prohibition Notice by Cherwell District Council on Monday (September 2). The notice said there was an "imminent risk of injury to health due to a serious, widespread infestation of cockroaches". It added that the infestation was "serious enough to result in the actual contamination of food or a significant risk of contamination throughout the food premises".

Absolutely amazing food, high-quality. Definitely would recommend this restaurant.

Came here for a takeaway, and popped to the gents whilst waiting, this place has fantastic service, especially by Sal, and is definitely a place I'd highly recommend and would definitely return again

The food was horrible. Its lacks authenticity. The food was too sweet. They dont know how to cook any dish at all. Please dont visit

Another late finish from work. Come back multiple times for a good meal.. not all grease and colouring. Also been with friends at weekends. Always good food and accmodating. Midweek set menu I'd also good value!

Below par food quality and to top it, the service is pathetic. Would definitely not recommend this place to anyone. Highly disappointed

Food quality is very poor and the servers are extremely discourteous.

I have meal with my friends it’s very tasty & good service aswell, hope come back again

Me and my friends we have been for a dinner for farewell party of our colleague on last Sunday. Place was been lots of changes and improvements It was a lovely experience on overall. Its was great food and service. I would like to thank Jamal . Will definitely recommend and see you soon . Thank you

Amazing staff amazing service food is great I would like to recommend this to anyone I'm a big fan of spice and love my curry's definitely worth a vist for friendly service and a good evening

I am always well looked after and the food is really good, basic but good. If you like hot curries, please let them know because most of the dishes are mild, the Nager is not even up to a Madras for me!

Had a mix grill and tandoori garlic king prawns mosala with my friend Sam after shopping in Bicest village,it was very tasty, hope come again

The food here is absolutely spectacular. My family and I got dine in here after long day of shopping at bicester village and we were extremely happy with the amazing dishes that were served to us during our dinner.

I went there for a takeout and found the front of house quite charming and friendly. As for the decor and ambiance, it’s nice and pleasant, typical of an Indian (tandoori) restaurant. Although, there was a couple there that thought it was ok to have a loud conversation with someone on speakerphone! Considering it was early on and there was only one other occupied table in there. Some people just lack respect and decorum. The food was fairly nice, however, the potatoes in the saag aloo were a little undercooked. Overall though, pretty nice food. Would visit again.

DISGUSTING PLACE! RUDE STAFF, RUDE DELIVERY DRIVER. WE WAS WAITING OVER AN HOUR AND A HALF FOR OUR FOOD. WE CALLED THE RESTAURANT AS TIME WAS GETTING ON AND THEY INFORMED US THE DELIVERY DRIVER WAS WAITING FOR 20 MINUITES. WE WROTE CLEAR INSTRUCTIONS ON THE DRIVER NOTES TO DRIVE THROUGH THE MAIN GATES (we gave the code) THEN TO CALL US WHEN THEY ARRIVED 2 NUMBERS WE LEFT AND NOT ONE OF THEM RANG. THE DRIVER WAS RUDE TO ME AND JUST LOOKED AT THE RECIPT WHEN I ASKED IF SHE READ THEM SHE JUST MADE A NOISE AND SAID SHE DIDNT SEE IT. NEVER GO HERE EVER!!!! I HOPE THOS PLACE GETS SHUT DOWN. OUR FOOD WAS FREEZING COLD AND THATS HARD TO DO WITH A CURRY, WE ASKED FOR A REFUND AND THE MANAGER DIDNT DO ANYTHING ABOUT IT

Really disappointed with our meal last night. The dips for the poppadoms had no taste & looked like they had been sat for a week. The meals were warm at best & had no spice to them. Found foreign objects in the curry's which totally put us off. Ordered before and that was fine. Unfortunately will not order from here again.

I haven’t got a bad thing to say it was such a lovely place I went for my birthday with my family the food was absolutely amazing could not fault a thing !!!! And the staff were so so lovely and kind they even bought a cake with candles and sung happy birthday Thank-you so much to all the staff will 100% recommend and will be back Thank-you for such a lovely evening :)

Very disappointed with the staff very rude very disappointed in the food and was very cold in side ove the restaurant do not recommend this restaurant to nobody Zaara is very good restaurant

Great little place we were made so welcome and the food was amazing. The Manager even gave my husband a birthday cake 🎂 thanks , was so thoughtful id be bank to try another dish if we were more local.

Had a delicious takeaway on Saturday. The food was ready on time for me to collect and was by far the nicest Indian food I have had in a long time. The staff were also very friendly and welcoming.

Superb. Well done team Arzoo. We ordered for 12 for New Years Eve. I picked up at 5.30pm. Food was all ready and chef had done extra onion bahjis for us. We had chicken korma and lamb roghan josh plus aloo gobi and lots of popadoms and nans. Quite superb. All deliciously prepared and succulent. A great meal ahead of a very Happy New Year. Well done team Arzoo.

My experience at Arzoo Restaurant was disappointing, to say the least. Firstly, the ambiance lacked warmth and authenticity, making it feel more like a fast-food joint than an authentic Indian eatery. Moving on to the food, the dishes were a far cry from genuine Indian flavors. The dal makhni was too spicy & from no angle, one can say it's a dal makhni. The naan bread was dry and tasted as if it had been reheated multiple times. Service was another major letdown. The staff seemed disinterested and inattentive, taking an unusually long time to attend our order. Moreover, our orders were mixed up, and when brought to their attention, the staff appeared indifferent and made no effort to rectify the mistake promptly. To top it all off, the pricing did not match the quality or portion sizes offered. For the amount we paid, the value for money was simply not there. The staff was very rude, especially the one who attended us Overall, Arzoo Restaurant failed to deliver on multiple fronts - from ambiance and food quality to service. I would not recommend this place to anyone looking for an authentic Indian dining experience.

Pathetic food. We gave a take away order for dal makhni and chicken. In the name of dal Makhni they gave us Masala curry. When we called them to ask, the guy on the other side was so rude and said if you don’t like it throw it in the dust bin. We sell this Dal makhni only. I haven’t seen this rude behaviour from a resturant ever.

Excellent Christmas Day lunch with the family at the Arzoo yesterday. Food was very good and service was excellent. Really enjoyed our meal and look forward to our next visit.

Very good food and service, had butter chicken & Pila rice, Bombay potatoes with mix nan. I booked a table for two, when we arrived I found out the chef has recently won another food competition. I’ve been eating at Arzoo for few years and will continue to. Very recommended

Good service nice food friendly staff

Zero food hygiene given recently. Check the council website.

We looked around Bicester for a decent Indian and thought we would try this one again as it has been a few years. As always we checked the Food Standards Agency. 0 out of 5. We did not enter as did not look very inviting

Very welcoming.waiter was very attentive.lovely food.a very good price

Ordered a delivery which they said would take 1 hour for delivery. After 1.5 hours I called to see where it was - they said it would be 5/10 minutes. After another 30 mins I called again and was told it would arrive any minute. After another 15 mins I called again and they said they were sorry, and would send it with a nice bottle of wine and it would be with me any minute. After another 15 minutes I called again and they advised it was on my street…my daughter went out to find them. They did then appear with food that was lukewarm and an already opened, half drunk bottle of cheap wine. I asked for a refund. They didn’t agree to it. Terrible. I won’t use them again and want to warn others.

Wish I could give a zero.. horrendous food we ever had. No decent atmosphere Front house gentleman is rude and doesn’t know what is he doing. Save yourselves from this ****

Should have read the reviews before ordering! Below average, luke warm food (which now makes sense as I've seen their zero rating, here's to hoping we don't all get sick!) 2 hours for delivery having chased numerous times and overall poor service. Do not eat from here!

About a year ago we noted a decline in the service and delivery. Taraq was very personable, new me from our frequent orders and even new our order… the restaurant changed ownership and since then the service has declined hugely so. We’ve just ordered a takeaway and as always advised 45 - 60 minutes, it’s now been 90 minutes despite a call offering assurances it would be with us imminently, 25 minutes ago. Maybe it’s time to consider Shakils!

Should have read the reviews before ordering! Below average, luke warm food (which now makes sense as I've seen their zero rating, here's to hoping we don't all get sick!) 2 hours for delivery having chased numerous times and overall poor service. Do not eat from here!

Delicious food ! Especially duck and mango!

Delicious food and excellent service

Attractive setting, delicious food, good service, good value. We felt relaxed and comfortable and the food was excellent.

Awesome food. We has Tandoori Chicken, Lamb Curry (ordered mild as we have little one… if not I would ordered spicy 😄), garlic naan and plain rice. All are good and delicious. Love the chili pickles too …. Yummy. Had to cancelled my diet 😅😅. Highly recommended.

Is a lovely quiet restaurant, the staff are so friendly. Food is amazing definitely worth it. Service is quick and food comes still piping hot. Offered drinks on the house. would definitely go back

Do yourself a favour and don't give these guys your money until they sort their act out! Currently rated 0 on the food hygiene scale which is genuinely hard to do unless you straight up do not care about your customers or basic hygiene!

Always love visiting Arzoo. The staff are so friendly. The restaurant is lovely and homely - service is efficient but not rushed. We have also had many takeaways which are ready quickly and we are always offered a drink on collection. My favourite Indian restaurant in Bicester by FAR.

Hubby and I visited here for the first time Sunday 26th March. Not visited previously due to poor reviews but looking for a local restaurant checked current reviews which were good and seeing that it was under new management decided to give it a try and we were so glad we did. The food was superb, we both had speciality mains, absolutely top notch and the owner took the time to chat to us at the end of the night telling us how he had recently taken this restaurant over. The food was so good we visited again last weekend and the food was even better, we thought it was good our first visit but this meal got a real wow and the owner remembered us from our previous visit which was lovely. This is by far the best indian restaurant in Bicester, we normally go to the Cowley Road, not anymore. If you love Indian food don't go anywhere else. The food and service both excellent.

We have been eating in Indian restaurants since the very early 1970's so we have eaten a lot of Indian food over the years. Having visited Arzoo on 17th February and enjoyed an absolutely delicious meal I would rate our experience as excellent. The food was delicious, beautifully presented and the customer service was great.

Once visit place, when you have no good option,

Visited Arzoo on Saturday evening with my family, one of whom can be a fussy eater. The staff were very welcoming and accommodated special requests for my child. The menu is interesting and varied, All the food was excellent. Staff were attentive and offered to pack up our leftovers to take home. A superb restaurant…we will be back soon.

Friendly staff, great food and all round a good experience. 100% would go again if it was 2:30 hours away, Ps the green coconut powder is amazing!

Haven't eaten here for a while it was always a favourite, really disappointed this time

Our friends had a small party and ordered all the food from here. It was all delicious, great Dhal, fish curry, panner, veg curry. Each dish was very well done and the best we have had for a long time. Will definitely be our 'go to' curry house from now on.

Good boss very polite helpful only down full is food when delivered arrives cold and oily new boss used to own restaurant in witney called raj indain which was good

One of the worst food I ever had in UK. Just ridiculous.

Maybe nice place for meat eaters, however for vegetarian there isn’t much choice ordered matar paneer which was tasteless & naans we got served seemed from local supermarket they didn’t tasted or looked freshly made! 3 stars for only for those beautiful Indian outfits waitresses, who were genuinely caring about good hospitality

Went in this restaurant on Christmas Eve dinner . No me and my friends are regretting on this choice to have food from there. Really disappointed. Not recommended to anyone especially punjabis

Ordered a takeaway from Arzoo after a few months of not using them after a below par curry last time. Thought we’d give them another shot but what a disappointment! Ordered two portions of onion bhajis which were very dark (almost burnt) on outside but completely raw inside! Lamb korma and lamb tikka full of gristle, very little meat you could actually eat and considering each curry is just under £10 shocking quality for the price. Also ordered garlic rice which literally had raw garlic chunks throughout it. So much so you couldn’t even pick it out. So even the rice was inedible. Genuinely, the only nice thing was the naan bread. We used to order from arzoo any time we got a curry and they were good but after the last two being so awful I will not be returning. My advice; AVOID!

Food OK service not good, too interested in carry out customers.

The worst food I had in Uk still now they don’t know how add spice of Indian kitchen it’s not Indian kitchen please don’t lie to people

Quick service, food was slightly bland and felt the need to add salt and pepper to it that was on the table. Not to my palette as I prefer my food seasoned well so disappointed that I had to add to it. Small but clean restaurant

We had booked for dinner at a pub but there was no chef so we ordered from just eat. Excellent food delivered on time, without delivery charge, at an amazing price- well done - very happy customer 👏🏻👏🏻

Supurb selection of currys that tasted authentic. Everything about the food was good from taste, portion sizes and presentation. Reasonable priced and friendly staff also. Definitely recommended.

A quiet Monday evening but still received excellent service and high quality selection of Indian food - with no pressure. Service and presentation top class and even the Indian beer was surprisingly well priced

We found this restaurant on our visit to Bicester last weekend. Really friendly staff, great food and reasonably priced, will definitely go here again.

We popped in here on our way through Bicester and were really impressed. The man serving us (who we presume was the proprietor) was really friendly, welcoming and couldn't do enough for us. The food was amazing, the chicken shashlik was the best we've ever...

Food was very tasty and delicious

Visiting my parents this weekend so we ordered a takeaway for 8 of us. (despite ordering on a previous occasion and the rice not being delivered). This time they did not deliver one of the meals ordered (a biryani). When I rang I was told I had not ordered that dish, despite reading the items from a piece of paper. After some back and forth with the restaurant during which they were insisting I lied about the biryani they agreed to send another. Whilst waiting for the food to arrive we also found a large piece of clay from the clay oven embedded in the nan bread. Luckily we spotted it before it broke some teeth or caused somebody to choke. After we eventually received all our food (and a complimentary £2.99 bottle of white wine from aldi) we added up the total from the menu. It came to £80.50 including the biryani which is what I paid. Perhaps instead of calling their customers a liar this restaurant could spend more time not serving clay to their customers and ensuring they deliver what is ordered.

Friendly helpful staff. Food was good.

Me and my family visited ARZOO on Sunday night ,one of our favourite place to dine for Indian restaurant, great atmosphere, was a great service and our mix stater , lamb biryani and chicken rogan josh was awesome. Very Friday staff thank you for great...

So disappointed with the service we received tonight at Arzoo. Came out for my boyfriends brothers birthday meal. Could tell as soon as we walked into the establishment that the server could not be bothered with us. Bad attitude from the start. Poppadoms were lovely...

Lovely Chicken Dhansak with Chapati's and cold refreshing lager. Staff were very polite and service was excellent. Lack of recent reviews is slightly unusual????

We ordered two Madras curries. One was okay, the other one was insanely(!) hot. Very disappointed by the fact that almost all the veg in the vegetable madras was appeared to be from a standard bag of frozen peas, carrots and sweetcorn. I expect fresh vegetables from a restaurant.

Even one star is not worth. Worst place in the U.K. .. firstly the menu had a million items to order from . Due to some confusion about the menu we asked the waiter for suggestions about the menu items and the waiter started showing attitude and asked us to go eat somewhere else . Obviously we went to another lovely place but such a pathetic attitude for what ? … we were sincerely confused about the menu and took a little longer to order and Experienced a pathetic behaviour from U.K’s most pathetic place ….. the city deserves a better place Good we went to another place else the waiter might have spit in our food … never ever .. come close within 100 meters to this place

The best Indian food around. Never had a bad meal or take away and great service.

Food was good but food was cold and we’re very thankful for a microwave

Usually have our takeaways from here and really enjoy them. However the past two occasions our deliveries have been over half an hour late being delivered, this evening it was an hour late being delivered. The food quality on this occasion was poor too. Will not be using this restaurant again.

I had the food it was ok but I was upset because my Nan Died at the time

Arzoo in general is fab... delicious food and we often sit in, so usually great service. Mid week, this week 27th Oct was not quite the same... still good but food was under par and service was incredibly slow for just 3 tables. I asked for mild on my usual tasty dish but instead of reducing the heat as they usually do, they added really sickly sweet ingredient to sweeten it up... in short it was not the same savoury, tasty, depth of flavour... the sweet killed it off and the heat still there. The naan was not hot and fluffy but flat, seemed under cooked (unrisen) and heavy. The bombay potatoes were tainted and unusually oily (they usually melt in the mouth and are stunningly delicious). Such a shame as we always thoroughly enjoy our food here... which usually is delicious, tantalises the taste buds with depth of flavour without heat, but not this time. Our guest was none the wiser, but we both agreed not up to usual standards... fingers crossed standards return and it improves next time.

Came here after a long day travelling home from Paris, myself my husband and 2 children who may I add are very well behaved, Came to the door opened it, the manager/owner/worker, was stood at the door and held it half way open to barricade...

Excellent meal, very pleasant and good service, clean tidy and well presented restaurant.

Requested delivery at 8.15 as friends were arriving at 8... The food arrived at 7.40! Asked for apology but got nothing. Zero respect for customer service. Won't use again - more reliable curry houses in Bicester

We selected Arzoo for a family gathering to celebrate a birthday. The greeting was friendly and importantly genuine. We chose the onion Bhakti, crispy garlic mushroom and king prawn as starters. Joypur Honey duck, Lamb Pista and chicken korma as main course. Whilst waiting we...

Mixed review on this restaurant. My husband had a lovely meal having the Bangladesh hotpot which he really enjoyed. For me going to a restaurant I don't expect to receive frozen veg the carrots would have bounced if I had attempted to bounce them certainly couldn't get my knife to cut them. This used to have such high standards. We knew it had been through a rough time but thought we would give it another go again. Shame shan't be going back.

Arrived at Arzoo at around 7pm without booking, was able to seat the four of us. Fast service, with drink orders, and providing poppadoms and sauces which were very tasty. Food was cooked well and came out in good time. Would eat here again and would recommend.

Our favourite indian in bicester. Servings are generous, flavours are excellent, bonus extras are appreciated. Persian lamb is a highlight.

Visited on Monday night with friends. Polite Staff and help in selecting in the best dish offer by restaurants. Quality wise food was good.

Staff stood around while food on the floor and dirty tables .

We had been out all day at the GP, got back to the hotel, showered and changed and just needed something to eat. We walked in without booking and were greeted by the lovely team who were very attentive. Great quality menu and food, couldn’t...

Absolutely fantastic food as always. A great menu and amazing service. It's my only choice in Bicester

The food was AMAZING and I would definitely recommend going there. They had all the cultural food you could dream of and I will be going there again.

Ordered a takeaway dinner for me and my little one. So glad we picked Arzoo! Will definitely be returning in future for more. Many Thanks, Namaste

Takeaway ordered two hours ago. Two phone calls later and still no food. Been told twice it's a few mins away. No apology and then hung up on. Not impressed. It's a shame because the food itself is generally pretty good

I'm a regular visitor to this establishment, always good food, with great flavour and depth. Reasonable prices and a good selection, great staff too .

Inept. Lying. Useless. Three words that I would never want to use about a business but unfortunately true on this occasion. Previously we had ordered from Arzoo and had a fantastic meal possibly the best Indian I have ever had! However… New Year’s Eve is always busy and with pressures of Covid I placed my order early. The App said that it would be delivered at 19:00. At 19:00 the App said it had been delivered. Alas no. At 19:10 I phoned only to be told that it was “on it’s way”. At 20:00 I phoned again to be told “it had just left”. At 22:30 they final answered their phone to say “we’re very sorry we can send it now”. Why? Why lie? If things aren’t working just say so. Lying and taking my money and delivering nothing is not a way to make me likely to use you again or indeed recommend! I don’t know what the hell went wrong today but if you want to stay in business you need to fix it!

Not overly impressed staff look scruffy tables wasn’t clean won’t be going here again much better over the road at Jeff along

Visited the Arzoo on Christmas day lunchtime. Food was excellent and the service was warm and friendly. Food was hot and spicy (definitely not bland). Had an excellent meal and will certainly be returning again when Covid restrictions permit.

Very prompt and still hot. Really enjoyed the meal... Lots of little extras sent to accompany the dishes I had ordered.... Highly recommended

Excellent food cooked up by arzoo himself

Good food, really tasty. Nice staff , recommended

Always good ans welcoming staff

Absolute joke - I places an order via FoodHub. Wasn’t impressed with a 65 minute wait on a Wednesday but hoped they would be quicker. 75 minutes later I called them. They guy on the end of the phone was a complete idiot. He said...

Take away very poor, no flavour to the point of bland. Poppadums were the highlight. Won’t return anytime soon.