Artisans BBQ & Grill in Cherwell

Yellowish white hair found inside my food container and bag 🤮 very nasty! I do not recommend!!!!!

I got food from Artesian Grill in Ash Flat Arkansas earlier today I ordered a burger and fries which was expensive to say the least $17.43 and I’m thinking “Oh well , you get what you pay for “ 😂 well I paid for more than I expected, to say the least . The burger was cooked good and the fries were tasty , however , there was hairs , that’s right HAIRS made into the meat and not one but several . I did not notice this until I had eaten at least 1/3 of the burger and felt some weird object in my mouth 😂 which was a HAIR. Upon closer examination, there was several short hairs throughout the meat. I called and notified the establishment which is Artesian Grill and was told that if I would bring the COMPLETE burger back I could POSSIBLY get a refund . lol the words COMPLETE and POSSIBLY is what lead to this review . There’s no way after consuming some of the hair filled burger I could bring back the COMPLETE burger and POSSIBLY should not have even been an option . FULL REFUND and an apology would have been acceptable but still not make up for the fact that I had consumed hair from an unknown person and I did not expect to find such in my food . This incident has left a bad taste in my mouth . Literally . And I would NOT recommend this restaurant due to unsanitary food as well as non compliance to resolve the issue.

I bought shrimp tacos and it came with queso and chips the first time I ever had them it was fantastic but not today 17$ later and there’s hairs in the bag of chips and a long black hair on the top of tacos. Wanted a refund because I felt sick after eating some of it and threw it away because I was so sick feeling and the owner demanded they had the full meal back to get a refund . Definitely never going back they deserve a -0

Had that lunch special it was very good

Absolutely amazing service and good! Everything we ordered was fresh and delicious! The grilled green beans!!!!! So good. Must try when you are in the area!

Their chicken tenders and fried green beans are excellent.

Excellent experience and great ribeye steak! The waitress was professional and friendly! Thank you!

Now open for breakfast on Fridays and Saturdays. Great food and nice atmosphere. Staff are efficient and freindly.

I was greeted by the owner Kristi and my server was very nice and efficient. Great food. It was my first time there for breakfast. Breakfast is served on Fridays and Saturdays only.

Thear fish and fried Ocra is really good.

I have ate multiple times with a very large group and the service has always been top notch and the food has been quality. I highly recommend the Artisan Grill. The prices are reasonable as well.

When I am in the area this place has anything you could want! Always a great dish and the staff is outstanding.

Awesome menu choices. The fried mushrooms are hand battered and delicious. The Flourentine Fettuccine with chicken was so good! You won't be disappointed.

Always great food. And friendly staff.

Arrived around 2pm, ordered cheeseburgers well done. My wifes cheeseburger was served seriously burned, non edible. Response from kitchen ,"you ordered it well done". Yes we did, well done but not burned. Cook refused to replace burned cheeseburger. NEVER, EVER, AGAIN. Cook was an a--, waitress tried to be helpful.If I could give you a zero I would.

LARGE YUMMY PORTIONS. SWEET SERVER!

Food was good, service was good. Costs were reasonable. Great option for this area.

Great food was very happy, they serve coke so yea. Also very fast service

Good Smash Burgers, and I love their fries! Good little restaurant!

We were traveling in the area recently & looking for a place where we could find something other than just fried food. The Artisan Bistro has great food & great service. We enjoyed our late lunch. So glad to find it.

If I'm going through this way, I always stop and eat there!!! The food is over the top, and the service and atmosphere is fabulous! Try the Boom Boom shrimp, the fish tacos, the Southwest chicken egg rolls, or one of there yummy burgers!!! The plates are always out together to perfection.

Had a great lunch with some friends!

There is nothing "artisan" or "grill" about this place. The food was so salty I couldn't eat it. It literally made me shudder. The sweet tea was fabulous, which is why I gave it a 2 instead of a one. I ate a few fries. Paid full price, of course. Really was looking forward to supporting a local, patriotic place. Save your money. Sonic has better burgers, and the same tea.

We ordered chips and queso AND fries pickles for our appetizers. The kids had cheeseburgers and fries from the kids menu; I thought the portion size may not be enough so I ordered extra sides for them (Mac & cheese, fried okra and more fries). They're cheeseburgers and fries were more than plenty; it would've been enough for me! My husband and I had garlic parmesan wings (bone-in and boneless). Everything was fabulous!!! And Shelby (our waitress) was the best!!!! Thanks for dinner y'all!!! We'll definitely be back!

Had a new waitress, very attentive.

Waitress was slow, and I don't think she likes her job.

Sorry but nothing special. The food was mediocre. My burger was good but i wouldn't buy that dish again.

Way less crowded for lunch Excellent catfish!

Food is ok, but check to make sure pork or chicken is fully cooked before eating. Pork steak was raw, cook said it cooks through in 4 minutes. It took a lot longer than that to get food however. We have never had a good experience here.

Artisan grill is really the only “nice” dress up restaurant in this area. However, it could definitely use a bit of work to spruce it up and make it feel like more of a fine dining experience. It really felt more like a diner than a fine dining restaurant inside. It seems like quite a few people were coming in right as they were closing as well so they could definitely extend their hours until around 10pm and get more clientele. Their prices have definitely went up from the prices posted previously, my wife and I both got a ribeye that was $34. They claimed it to be an inch thick but my steak was pretty thin probably only 1/2 an inch. I also ordered mine medium rare but received it as medium well. I made my server aware and they didn’t seem to really care. However the flavor, seasoning and marbling of the steak was pretty good, just not the inch thick steak they promised. The soup was ok but had a lot of grease in it and a raw piece of jalapeño and was in a tiny cup. Overall our experience here wasn’t bad but I didn’t feel like it was worth the price we paid. They also get their desserts from Walmart and they are not homemade.

Amazing place to eat if you are ever in the area. I highly recommend this place

The fried green tomatoes are amazing!!

I usually get the Redneck Nachos, and I got them again. They were good, and the portion is enough to feed 3 people. Also, on the menu is an option for $9 for some items and I think that is a great idea. I don't want large portions most of the time, and that is a great way to go out for a meal that doesn't cost an arm and a leg.

Food is usually great. Hamburger last week was like a hockey puck, way overcooked.

Shrimp tacos not good maybe 2shrimp on them 16 dollars for 2 tacosplus extra charge for grilling instead of frying shrimp 2.$ 40 min wait after we got to table I don't believe I will be back

Great food and the service is amazing. The atmosphere is calm and welcoming.

Excellent green tomatoes, calamari and bang bang shrimp! 😋

Great food and service! We will be back.

We had the calamari, portion is small, overpriced, especially for cheap calamari. Forgot the salad that came with the Fettuccine Alfredo. Philly dillly quesadillas was a surprise spin to it.. No veteran discount. The price for everything is overprice..

We arrived with a party of 8 on a Saturday at 1pm. Wasn’t busy at all, we were served great food like shrimp poboy, Cubano, Southwest eggrolls, Bang Bang Chicken, fried green tomatoes, steak sandwich, and Sweet and Spicy burger with grilled broccoli. It was all fantastic!

The spicy burger and brussel sprouts were great. The fried green tomatoes were even better!

We tried the smashed taco and it was different and delicious. Thanks for the recommendation. It’s like a Big Mac on a burger.

Chicken strips little well done.

The food was amazing! Everyone was friendly and kind. I've never been to this area before, but any time I pass through, I'll make sure to stop here!!!

Staying in Cherokee village for a couple days- here from Illinois- Wife and I had excellent meals- Each had smash burgers- she had pinto beans, I had grilled green beans.

Worst place to try and get a hot meal. Service is so disorganized that you wait 45 minutes for them to hand you your food. It just sits there waiting on wait staff to get around to grabbing it. Bought food here 6 times and it's always been the same result. No use in making a complaint to management, he didn't care the two times I've mentioned it. So I'm done spending money on useless people.

We've lived here 6 months now and have tried this restaurant 4 times. Today was our last. Sadly, none of what occurred today hasn't occurred before. Waitress was extremely slow and more interested in chatting with the other girls then providing good service. She forgot our appetizer and served our food cold, chicken overcooked. The fact that we've given it 4 trys tells me ownership is not interested in making improvements. It's too bad for this area that needs good restaurants 😒

Excellent food and amazing atmosphere. We even saw friends we knew at the next table!!

The food is overpriced for what it tastes like. We went for my daughter's birthday, she was hoping to get a steak but the only steak that was available was a 16oz steak for $34.99! We decided to NOT get a steak due to price and went a cheaper route. The salad was going bad and was discolored, the Chicken Alfredo lacked flavor and the kids meals (excluding the cheeseburger) is a joke. Will not be returning, which is sad because this was the first time we went. Our waitress was good and her service was good as well, just wish the food was worth the price!

Loved the Vegan Cauliflower Buffalo Wings! Very attentive and super friendly crew!!

Delicious food, friendly staff, and good-looking location.

This was the third ad last time ever patronizing this establishment. The first time we had the Hamburgers and it was good. It did take way too long, but the food was good. Second time, there with friends. The food was good and the person that we took to be the manager did an amazing job ensuring our food was good. Still, the service was taking way too long and the waitress can't get the order right. Now to the latest; we ordered the loaded fries which states that comes with sour cream, and we asked for lemons for our sodas. No lemons, no excuses for not bringing the lemons, no Sour Cream. When asked about the sour cream the waitress said that it doesn't come with it. We pointed out that it is in the menu to what she answered: "Oh, it is. We need to change that" and left. There were only three couples in the entire place, one worker and what it seems as a lady manager. The waitress spent most of the time in the kitchen area and not at the front. Anyway, it is a sad state of affairs because they could be so much better if only they care more.

Used to be much better absolutely love the sweet and spicy burger but the past three times I’ve gotten it it’s been horrible, overdone and dry! They even asked me what I wanted on it. I told them what I wanted and it never matched what I ordered. My original Review is five stars but I had to update it!

I am the owner of 4TH Demention Construction LLC and a goggle guide. My recent visit to Artisan Grill was exceptionally disappointing, primarily due to the disconcerting behavior of the staff. Despite reassurances that we could stay and watch the Super Bowl game, we were unceremoniously asked to leave with just 11 minutes remaining, prompted by a call from the owner at 8:42 pm. Adding to the frustration, we had placed our food order at 8:27 pm, leaving us with barely any time to enjoy our meal. The disrespect and lack of consideration from the staff, coupled with the owner's intervention, left a lasting negative impression. Despite leaving a generous tip for the cook and servers, I strongly caution against trying this establishment, as the disappointing staff behavior overshadowed any positive aspects of our experience. 👎👎👎👎👎 FYI There was an advertisement for the super bowl for specials

Their hours said open til 9pm and I called to place a to go order at 7:45 just for the staff to be extremely rude because they were closing soon. Won’t try again. Lost a customer

I thought the food was Great ! Nice full plate of food .Our server did a great job with presentation! We will definitely go back!

Excellent Burgers and great service. Worth checking out.

Been 3 times, disappointed every time. Service is slow, tough steak and overall felt like we were an inconvenience to the wait staff. When you have to ask 3 times for a sreak knife after ordering a steak... well enough said.

Food is generally good, servers friendly, but typically it takes a while to get your food. This is over multiple visits, not just one.

Best place to eat in Ash Flat!!!

The food is good and the service is great. I enjoy this place. Update 2024- been coming here for the loaded fries. They're alright. But what makes me give the lower rating is one dude. Every time he's there I can hear him talking about how they have the best burgers from here to memphis. Wow man, you should really get out more. Then he comes in with a pitch about some burger that got an honorable mention on diners drive-ins and dives. Its been more than 2 years you've been trying to sell that burger to us. Give it up bro. We all know that Guy Fieri is just a gluttonous fool. And guess what? I searched and searched for that honorable mention. Nowhere in sight. There is literally no need to lie.

We are here visiting from Ohio. The food was phenomenal—tons of options. Great beer specials. Fast service. Will definitely come back again.

Amazing food; great service; most importantly, there’s always a family atmosphere 😁

Fun, community resturant that has all the amenities, and excellent food from both hearth and heart. Service is with a smile and steaks have a good cut and flavor. A great hometown atmosphere worthy of the locals and any traveling nomad who happens by for the succulent, savory experience.

We are from Saint Louis, and we were in town visiting family. We used the special event room. The food far exceeded our expectations. Service was wonderful and friendly. The building is clean, well-kept, and comfortable. I will be craving their quesadillas until we are back down to visit! 10/10!

Good food and generous portions.

We will definitely be back to try more of the menu. They were able to accommodate our large group (approx.20+people) and our server provided superb service with confidence. Thank you and God Bless 😊

Great place! Delicious food & super friendly staff! This is our go-to place for watching football after Thanksgiving.

Great service and the best ribeyes

The fried green tomatoes were absolutely wonderful. Had a bourbon maple burger and had to take most home. Big portions! Will be back!!

The Artisan Grill was.......OK Pasta was overcooked and sauces tasted pre-prepared. Service was a little slow for the size of the number of customers. I personally don't care for the concrete floor/sheet metal ceiling decor - sound echoes badly and makes it hard to hear your table mates.

Got there on a Sunday, just before the church crowd. We sat on the patio, we were able to bring our dog, they brought a bowl of water for the dog when asked, the sweet spicy burger was the bomb, but I felt like the waitress forgot about us multiple times. We had to go in twice to find her... So maybe sit inside?

It was really good, I was shocked at how good the food was and the service was great,! I highly recommend it!!!

Very good food. We happened upon the Artisan Grill while traveling. Upbeat and modern look. I had a double meat smash burger and maple fries. Very big portions and excellent taste. Lily was a great waitress and the manager super helpful. Well done

Double smash burger was really good. I had pinto beans with mine. Great beans. She had the Maple Bourbon fries, WOW they were amazing!! Way better than any other seasoned fries. Lilly is a great server. Nice place to find passing through town.

The food is always good. The decor is comfortable and attractive. The music is good. There are things I definitely like here. However, every time I go, the wait is soooo long. It’s not uncommon to wait an hour for your food. That said, the wait staff is very nice and the food is good.

This is a definite go to place anytime your going near here. Everything is really good and service is second to none

Got chicken fried chicken and grilled green beans along with some sweet potato fries. It was all delicious and I especially loved that they knew not to salt the sweet potato fries!!! Waitress was very great and NICE to

Ordered the grilled chicken salad for myself and chicken Alfredo for my wife. We sat there for a good 45 minutes before the food finally arrived. I should mention there was only 3 cars in the parking including mine. When we finally got the food the salad had soft squishy tomatoes not firm crisp tomatoes there was more lettuce than anything and the chicken was dry and over cooked. The tea was practically colored flavourless water. My wife's Alfredo was dry chicken and noodles covered in olive oil. There wasn't a hint of Alfredo sauce at all. And the noodles were more or less a clump that stuck together before they added the olive oil. I will not be returning to this place again. My advice.... Go get McDonald's. You're better off. Very over priced for what they serve

Their food is good and the service is good. We have been there several times and always enjoy it

Went here for our anniversary lunch. Wilted lettuce with brown edges, Hamburger drenched in mayo. Too much grease! Went home feeling nauseous.

service and food were good! clean, comfy place. and cherry coke!

Not a bad place to eat if you like waiting over an hour for your entree And about 30 minutes for your appetizer

Good food and service. Great place to eat

We have been here twice and ordered a different item each time and we loved it both times. Light and open Floorplan excellent menu. Craft beers available. Excellent wait staff, very attentive! Good prices!

Excellent food, waitress and atmosphere.

Love the food.. mushrooms, you won't be able to eat them all..

The freshest food. Friendly atmosphere. Waitress was attentive. The fresh made salsa is the best.

Food was wonderful! Nice little place 🙂

I ordered the Parmesan Chicken. It was hood and flavorful. I just wi ssd h my chicken was breaded and fried 😉. The portion was plentiful, thank you. Our server was great very attentive. A great lunch experience e. Thank you

Ate here for my wife's birthday and our server was awesome. The food was very good. The only problem we had was we ordered medium rare steaks and both arrived well done so we had to send my wife's back. I kept mine and while it was good it was dry in some parts.

This place is just bad. Have been two times now and it’s always a bad experience

Love this place. BEST fried mushrooms I have ever eaten. Good selection. Always friendly. Eat here whenever in Ash Flat, Arkansas

My husband and I went there for dinner on Saturday night. We were seated quickly enough and our drink orders came in a reasonable amount of time. However, it took quite a while for our food order to be taken and even longer to get the food. Our server never came by to check on us, although I did see her wiping off tables near ours. She also did not appear to have any other tables besides us. The other waitresses were constantly going back and forth, and my husband had to flag one of them down to ask about our food. After that, he finally got a refill and our food came. The waitress came by one time about two minutes after we got our food and that was the last time we saw her. Again, my husband had to get up and ask for a to go box and our check. The food was okay, nothing special. We probably won't go back any time soon. One other thing as well, I have noticed that some of the replies to negative reviews have been kind of snarky. I understand being offended by a bad review, but you should be more professional if you want people to take you seriously. This puts me off the restaurant more than anything else.

A bit pricey for what it is but food was good and building very new and clean. We stopped during a long drive from Alabama to Missouri and it was one of the only places open. My daughter loved the burger and our server was very fast and nice.

The service was great. Kind and respectful of a non-resident. Food was great!

Husband and I went there for lunch.....he ordered the catfish and fried okra and I ordered salad. Took over 30 minutes to fry 1 piece of catfish and no okra but macaroni and cheese. The catfish looked dry and my husband does not like any kind of pasta and when I said something they did correct. My salad was ok but I would have liked some crackers but.... We will not be back.

Wow!! Over the top delicious food!!! This place is chic, fun and you won't find better food anywhere near! Our waitress was attentive and friendly. Food was spot on and so good!! The menu has a wide variety of burgers, mexican, sea food, wings ect. They have beer on tap and also carry some good craft beer. You will NOT be disappointed with this restaurant 👍

Chicken fries steak, mashed potatoes strawberry cake sweet tea. Excellent food great price, great beans

Friendly staff and excellent food