Arthurs in Sevenoaks

Ordered coffee and a cheese scone, very disappointed. Coffee was Luke warm but the cheese scone was raw in the middle,will not be having a scone in the future

I've been to the restaurant many times over the years and the room I prefer to sit in has been looking worse and worse each time I've come. It's a shame because it could be such a pleasant area to sit in with a coffee and cake! Rainwater pouring in through most if not all the rotting wooden beams, window frames, and the roof. The staff do make the effort to strategically place buckets and towels in the worst parts, but they shouldn't have to and it just looks awful. Why haven't Coolings done anything to fix or improve it ? Money problems ? I can't see how as the nice comfy chairs don't look cheap. Why put the nicest chairs in a room that's falling to bits? Such an eye-sore !

I have been coming here since Arthur’s opened. The last three visits have gone from mediocre to terrible. I wanted to give this place a good go as I don’t think it’s fair to judge on one or two average experiences, however my last visit took the biscuit! Expensive soft drinks with NO ICE available even though it was 25 degrees. Drinks served in papers cups. No glasses available as apparently the dishwasher hadn’t washed them quickly enough! Terrible tuna and mayo sandwich! Cheap processed brown bread, manufactured filling all served with warm, out of date salad leaves. On a previous post I note that the Management ask that customers raise their complaint at the time. We did. The Manager couldn’t have cared less and said that everyone was complaining about the warm drinks and lack of ice! The staff in the Cafe need training on customer care. My two biggest mistakes on this day were taking a bite of the sandwich as it turned out to be inedible, and also for giving this place a third chance. I won’t be returning.

Avoid for anything other than a coffee. We came here because it's dog friendly. Ordered a tuna, mayonnaise and cucumber sandwich at an eye watering £9.75! So I was expecting something spectacular. I received a soggy, brown bread sandwich that I could have made that badly at home. Absolutely no effort. Manufactured tuna mayo filling paste with a few bits of cucumber served - no, thrown - in a bowl. Yes, a bowl. With a miniscule amount of chopped, browning lettuce, red pepper and two halves of cherry tomato. My wife's toasted sandwich was even worse. It looked like two bits of toast squashed together. Neither were even worth the £2.75 we were each charged for 12 chips. So two sandwiches, 3 portions of 12 chips and three coffees, nearly £40!!! Furthermore, the food was brought to the table by a waitress and when we enquired as to our coffee's, we were told that we were supposed to collect them from the counter after paying. Except the member of staff dealing with the orders and payments couldn't be bothered to tell anyone the procedure. Our coffee was then of course, cold. So with some surly effort they were replaced with fresh ones. Never to be visited again. Sky high prices for dreadful food.

The bread was ment to be granary it was wholemeal and dry. The coolings at wynch cross the food is 100% better. £9.25 for dry sandwiche, manky salad . The coolings wynch cross you get crisps, and better service and food.

Really disappointed, hugely overpriced for average food. We ordered sandwiches and a kids meal, kids meal was ok but the sandwiches were small with old salad on the side of the plate. My sandwich, Chicken sweet corn was bland and tasteless. My wife's sandwich was ok but certainly didn't justify the cost and my daughter's sandwich was minute!

I do like Coolings garden centre and Arthurs cafe has a nice selection of food and helpful staff. However, on several occasions it has been nice enough weather to sit outside on the pleasant lawn area but it is always swarming with wasps. Please, please.. do something about the wasps! Other garden centres we visit don't have this problem and presumably use effective devices to deal with these pests. It is starting to put myself and husband off visiting, which is a great shame as it is local to us.

Visited Arthurs @ Coolings 12:20 Wednesday 3rd April 2024 Others have already mentioned the weird way of ordering food. It is not made very clear the procedures. One lady, whilst I was there, was queuing where they made the coffees, and was being ignored, she was not aware, that you had to stand in the food queue, and order your coffee, before going to where it is made. When I tried to help her, she was instructed by staff, very abruptly, to go to the back of the queue. Whilst the range of home made cakes looked good, you could not find out, which ones where dairy free. The labels were not very clear. Can’t really remember what our cakes that we ordered were called, but for Arthurs ref: they were Cake Special (14) and (11). One was very dry, the other very sweet. The dry one, tasted stale. Coffees Cappuccino and a Latte were nothing out of the ordinary. What was out of the ordinary, was the price. £17.10 for 2 slices of cake and 2 coffees.

This place is a bit of a mess generally, with long queues to order and a bizarre system around choosing a table before ordering but only for certain food and drink and not others. Never experienced a place run so chaotically as this. I ordered the posh fish finger sandwich, supposedly on door stop bread. It arrived on standard bloomer bread, nothing extra thick or “door stop” about it. Though appropriately dressed with salad, tartare sauce and gherkin, the quality of the fish finger was extremely poor, with a grey/brown fish filling rather than the high quality white fillet I was lead to expect. There was nothing ‘posh’ about the quality of the sandwich and at just shy of £10 it is appallingly overpriced for what it was. Especially as it doesn’t come with anything other than a small side salad. Overall, a very disappointing experience and priced way too high.

Despite being very busy we received our food quickly. We had the festive sandwich. It was absolutely delicious. We have been coming here for many years and have always found the restaurant charming. If you ever get a chance to have the the beef stew I highly recommend it

Was one of the first in the restaurant so expected a nice freshly cooked breakfast and at nearly £15 with an extra slice of toast was expecting something special,how wrong could I be.. Well here goes everything apart from the fried egg ,yolk broke and hard ,mushroom slices barely warm and swimming in oil ,tomato looked raw with herbs over it,small dish of beans again warm ,very small sausage again not very hot but tasty and the smallest hash brown I've ever seen .left the worst till last the bacon could be used to sole shoes and had obviously been hanging around for a while ,the highlight was the toast and butter which i piled everything up on and ate...very disappointing cannot believe a chef/cook would send out such a poor offering ..i know i should have complained and sent it back but i had work to do and had to leave ...was nearly £20 with an excellent coffee twice what i normally pay for an excellent breakfast and leave a very happy chappie ...stick to the coffee and scones.

Contrary to the review below, we had scones which were delicious and large. We enjoyed our brunch with a nice view of the gardens. Huge hot chocolates as well.

Arthur’s has dramatically gone downhill the last few weeks. We always have a coffee and a plain/cheese scone. The scone are now a weird triangular shape that is half the size and lately ALWAYS overcooked/burnt and so dry they are impossible to spread the butter onto as they just break up and impossible to cut in half. Sadly we shall be going elsewhere for a while and with luck they will improve.

I was sorry to see the poor reviews. This is an easy dining place in such a lovely garden centre. A great place to meet friends or family in a very relaxed and dog friendly setting. The first time, the ordering and seating arrangements was a little confusing for me, but after a few visits I got it. A good range of food. Had the roast dinner yesterday and it was tasty. The vegetables looked amazing, good variety, although could be hotter. It is popular so get there early if visit g at lunch time on the weekends. Inside and outside dining. I haven’t tried the cakes, but they look amazing.

I went to Arthurs this morning with a friend and her dog. The restaurant was very disorganised, tables not cleared, had to queue more than half an hour for service , cakes counter lacked its usual fabulous display of cakes and when I was eventually got served I paid more than £7 for 1 doggy sausage, a pot of boiling water and 2 tea bags which I had to go back and get as they were forgotten). I go to Arthurs regularly and recommend it to family and friends but today was very disappointing and embarrassing. Please sort your staffing issues and get back to what you do well.

Sadly Arthur’s Cafe at Coolings has gone steeply downhill. Today I was served a Tuna Melt panini with a salad garnish. The blackened mouldy dried up salad & radishes were unfit to feed a rabbit. (See photo) The Panini was vile & tasted like something one would feed to a cat.

Dreadful breakfast this morning. Very, very overpriced. Very little on the plate and no attempt at presentation. Our last visit

We recently went to Arthurs restaurant at Coolings. DREADFUL. We have been many times before but not for a while. I ordered burger and chips. What turned up after costing £15 was rock hard, tasteless and very chewy. Even the chips were burnt. I didnt eat it all. Also all the GF menu choices seem to have disappeared. My wife who did not want to go through the conversation with a clueless person of what has wheat in decided on a ham hock, egg and chips. Again costs approx £15. What turned up tasted funny, chips undercooked and she did not eat all of it either. The order took over 40 mins to turn up and the restaurant was half empty. We will NOT be back in a hurry.

My wife and I went to Arthur’s for lunch but won’t be returning. The pared down menu is overpriced with such a limited selection compared to what used to be available. Also the lady who took out order was very curt when asked about accommodating an alternative, felt as if she didn’t want to be there. There were also several dogs in the restaurant who started barking at each other, so much so that my wife and I couldn’t hear each other speak, so decided to leave and won’t be returning.

I had lunch there today with my parents and have had lunch at Arthur's many times before. We were so disappointed with our lunch today. We had jacket potatoes which was just a potato with some topping shoved in a bowl. It used to come with a salad and dressing. But today there was no salad. It cost £9 for basically just a potato with a bit of tuna. It looked pathetic sitting in this bowl, which had annoying paper under it which just started to fall apart into the food. We really used to enjoy going to Arthur's for lunch but after today we won't be going back. We will be going to Polhill which serves a decent portion, with salad and at a decent cost. Such a shame the standard has really dropped.

After queuing to go in and order for about 20 minutes, we then found we were meant to get a table number and then queue up. But the queue was out if the door so we had no way of knowing this until we got inside! We ordered two jacket potatoes with tuna and 1 sweet chilli chicken Panini. Three coffees and two slices of cake to takeaway.. Total £48.20. We then waited for 45 minutes for the food to come! I was surprised that there was no salad garnish on the side, so £9.95 for a jacket potato with a scoop of Tuna Mayonnaise does seem steep! The Panini looked nice (£9.50) but none of the food was hot. It was just warm. I love a crispy jacket on a potato but these were literally so crispy my dad and I couldn’t eat them. Coffees were hot. Cups filled to the brim. Tricky to pick up. My dad said “Never Again”

£8.50 for a single fish cake that took almost an hour to be served. Good job that chips were available at an additional cost otherwise it would have been an expensive disappointment!

I always looked forward to lunch in Arthur’s when visiting Coolings, usually having a tuna sandwich or jacket potato with tuna or chilli con carne. I visited earlier this week. There was no tuna to be seen on the menu - why? It must be...

Really disappointing. I’ve been going to cooling’s and always had a visit to Arthur’s for 10+ years. It used to be lovely. Recently I have found the menu choices not as good as they were. Today however is probably my last visit. They got our...

Had a breakfast, no toast, no bacon, one poor quality ( thick skinned ) catering sausage, and some non brand beanz. Avoid

You really need to change your tea bags, our tea had no taste, no colour and no appeal what so ever. Such a shame as cake was amazing and sitting out in such lovely place, let down by the quality of a good brew.

We went to Arthur's for a prebooked afternoon tea yesterday. The table was laid with a crisp white cloth and pretty china. Our waitress was lovely and friendly and came a couple of times to see if we needed anything and to check we were...

I ordered my usual Gammon and I always ask for two extra eggs on the side as I don't think the portion is big enough but when you add the eggs it fills me up . When I asked for two extra eggs this time...

I have been going to Arthur’s for the last 25 years. I was so upset and disappointed today with the way we were treated by the staff serving. The system of finding your table before you order is ridiculous when the queue is out of...

I came into arthers for breakfast with my boyfriend. I was blown away with service from Maz he was super friendly and made sure we had everything we needed. Food was delivered so quick and tasted lush! Would deffo recommend to all my friends. Service...

I have visited Arthurs several times over the years and always come away determined not to return. I returned on Monday as I wanted my car cleaned and decided to pass the time with a snack lunch at Coolings. I had the soup of the...

My wife and I came here for lunch shortly after 1:00 pm on a Friday. The place was full and, until we had secured a table we were not allowed to order food as we had to give the cashier our table number. No help...

For the attention of Gary Carvosson. Disappointed both times with our recent visits within two weeks of each other. We are very staunched supporters of Coolings, and have supported them for many years going back to the Willow Grove days in Chislehurst. Sadlý after so...

Last month when I was at Coolings the food at Arthur's was lovely and the salad fresh. Today I ordered the same and quite honestly I would not touch the salad. It was brown and looked like it had been standing a whole day! Chips...

Lovely late lunch sat outside. Kind, attentive staff serving yummy chunky chips in good time. They even offered a sausage for our dog.

I ordered a simple jacket potato with tuna and cucumber filling. I asked for the tuna and cucumber to be on the side. What arrived was an indifferent jacket potato with the tuna dumped in it and 2 slices of cucumber on top. Now I...

Arthurs is usually just about “ok” with fair coffee and food - I often go there with friends when we visit Coolings. However, the last visit was marred by a rude and insolent member of staff who refused to allow each person to pay their...

I have visited Arthur’s before and have always had good food however I was quite shocked after ordering the fish and chips to receive what looked like a child’s portion of fish and at £11.50 I felt was an extortionate price compared to what you would be served at a fish and chip shop. I certainly would not recommend anyone who has a healthy appetite to order this dish .

Very disappointed with the food. Their COVID measures are excellent but the quality of the food was not. We ordered sausage, mash and peas and our friend had a scone. The scones are usually good but hers was very dry and she thought it had been cooked the day before. When our meals arrived they looked very appetising but the sausages were so overcooked they were chewy and difficult to cut and the mashed potato had a skin over it where I presume it had been ready cooked and the re-heated, even the peas were hard. The meal was so bad I complained at the serving counter. To give them their due the meals were replaced immediately without any argument. The sausages were freshly cooked this time but tasted cheap and bland and the mash and peas were still the same. It is a great shame, Arthur’s used to be the place where you could be assured of good quality food, obviously not any more.

After multiple visits we have found this place to be hit and miss we had had some amazing meals here and also a few rather poor meals for example the extremely poor quality meat of the burger.We also have noticed thats the staff where not eager to engage in conversation and have been quite blunt.

For the first time I went for breakfast. It was excellent and by the number of patrons very very popular

I went to Arthur's for a breakfast treat, I ordered pancakes and bacon my husband ordered a full breakfast.We waited a long time for our meal to be served. I was disappointed with my pancakes as they did not taste freshly made and had sugar added to the ingredients instead of the traditional english pancakes.I did, however, manage to finish them but did not enjoy my meal.

I had recently put a review on the main coolings garden Centre page, but having spoken to the manager there today realise it should have gone on this page. So please refer to that posting for more details of our bad experience of afternoon tea. This was for my mum's 95th birthday so we wanted it to be nice. The table had been booked for two people, but on arrival, the very rude waitress informed us in no uncertain terms that we had booked for 3, and would have to pay for the three. She eventually agreed we could only pay for the 2, but there were other things wrong. We were given a table over in the corner and my mum was offered no assistance with her walking frame, we were offered no alternative to regular breakfast tea, and were not offered more tea, and had to ask when a much pleasanter waitress did bring us more The first waitress made us feel very uncomfortable and was very rude. We have been up today and manager offered us a refund, for which we are grateful. However, we should not have had this experience in the first place. Afternoon tea is meant to be a pleasant relaxing experience

Arthur's is in Cooling's garden centre and what a lovely find, we have been back a few times, the food, specially the chips are very nice. They do a roast dinner on a Sunday which is good value too. Why a 4 not a five? The seating can be a bit hit and miss you take a reserve sign, find a table then go and order, if they are busy - your reserve sign can get moved off when they clear tables. The staff are lovely, but sometimes not enough if they are busy and you can end up queueing to order quite a while. But all in all the food is lovely, staff very pleasant and a mid week visit is a good idea

This is in Coolings Garden centre Knockholt and is a great place to eat. At lunchtime it gets very crowded.

Definitely good cooking happens here. Always something on the very varied menu that will tickle your fancy... presentation good too both on the plate and in the restaurant. Always a welcome relief after buying garden sundries!

My mum loves afternoon tea but is not up to travelling to London to her old favourite places, so I booked here as it came well recommend. Easy parking. Gorgeous pretty garden at the back. Our waitress Sarah was delightful. There were cheese scones and fruit scones with jam and cream , a selection of 5 different sandwiches and 5 different little cakes. Plenty for the 2 of us and we took a little home. The actual restaurant menu looked good and I spotted a couple of toasted sandwiches on the next table and they looked large and inviting. Glad we went.

Visited for the craft fair and decided to treat ourselves to a breakfast. The coffees were nice. We ordered the cooked breakfasts which arrived really quickly and hot. For me the mushrooms were the best bit as they tasted really fresh. Saw some of the cakes being served but resisted....just.Tables were clean and cleared quickly. Everything in a lovely spacious setting. I now need to come up with another reason to go back

I have been going to Arthurs for many years but I am very sorry to say that my last visit on Sunday could well be my last. I would never intentionally post a negative comment but I was very saddened at the standard/poor quality of food served. I ordered a mature cheddar cheese and onion chutney sandwich and when it was brought to my table it consisted of a very, very tiny about of grated processed cheese and a big dollop of boiled red onions. Yuk!! It was quite disgusting. The boiled red onions were clearly the leftovers from the breakfast sausage baguettes or something similar and did not resemble onion 'chutney' at all! In fairness, I did ask the young server if she could add more cheese which she did indeed do - so I thank you for that. However, after trying to munch my way through the remaining sandwich I felt quite ill. A boiled onion sandwich is most unpleasant! I left half of it, finished my cup of tea and left. My husband ordered the ham, egg and chips and was not impressed with the processed slab of ham that was served. Not a good experience and no longer good value for money!! I am very sad that lovely Arthurs is not what it used to be.

Not sure what has happened to the cakes. They used to always be amazing, but recently we have found that some days they are poor. The cheese scones were like rocks. And this week the caramel slice was more like caramel lumps made by a toddler! Come on Arthurs - you can do better - especially at that price.

Visited Arthur's last Wednesday and enjoyed a lovely meal, and the best coffee I have had in a long time served to me by a lovely young assistant called Charlotte who we think has not worked there for long. A real credit to Arthur's.

I wanted to treat my friend to lunch at this garden centre cafe. We ordered toasted sandwiches, which are served with a side salad. The sandwich was fine, but the salad was dotted with pieces of black slime. Not just some, but most leaves had some of this blackish residue. And many of the leaves were yellow, so were obviously old. It was all very off putting (photo attached). When I went to point this out to a member of staff, anticipating that they would replace this with something better, I was told that this was how the salad came out of the plastic bag! I was expecting more from a restaurant based in an excellent garden nursery, Coolings, which sells very high quality fruit and vegetable plants. Even if the salad was old, surely, the staff could have replaced this with something else? The tomatoes and cucumber were fine, so offer more of this. No, they clearly cannot move from the menu. No offer of a refund either.

Took a spur of the moment trip here with my family, haven’t been here for years and was very pleased with the new improvements. Food was lovely, I had the chimmi churi sandwich and my kids had the dish fingers and chips (normally fussy eaters and ate it al!) The lovely Hannah was serving us, she was very kind towards my kids and was warning them about the ‘plates are warm be careful!’ And was very quick to ask us if we need anything. They have gained a loyal customer!

Visiting family friends we were introduced to this very good restaurant in what seems to be a converted barn - good friendly service - selection from a menu given to staff at the bar - beer and wine selection good and a very wide range of generous helpings of pies, quiches, and sides. No room for pudding today though they looked very good.

Arthur’s have really upped their game lately with a new menu and great service! Weekends are super busy but defo worth it. Food is always great! Cake selection is delicious! Recommend

Generally busy hard to get table at times as many get reserved, Coffee has got very expensive, cheese scones the best I have tasted normally but sometimes low on flavour. Service sometimes very slow, four of you for coffee and cake around £20 meals average price, long wait for food on occasions

Two of us had the jacket potato with prawns on Sunday which was really good, tasty potato and loads of prawns. I'd asked for cheese, which on the menu is priced at 50p. I looked at my receipt yesterday and noticed they'd charged £1.75 ! rip off

We went today for Sunday Roast. The food came out quickly and was of top quality presentation and taste. We couldn’t fault it at all. It does get very busy so you need to get there early. We like the system of finding your table, reserving it and the going up to order. The only downside ( and a very small moan) was the the tables needed to be cleared quicker. Our main dishes were still on our table when pudding arrived. We will be back as hot food really is fantastic.

Having visited Coolings with my mother since it first opened, I always take her to breakfast on Mother's Day. With the 'restaurant ' drastically changing over the years and not necessarily for the better, it was extremely disappointing to find today that they had a greatly reduced menu selection because it was Mother's Day. When I questioned why this was I was told that it's too busy and they have done this for the past two years. This is rubbish! I have taken my Mother there every year and it's been the full breakfast menu. I also take my father there for Father's Day and it's always the standard menu. Why have this number of covers if it is impossible to cater for and why not put on the website that it's a 'scaled down' menu for Mother's Day. What a pity it's now an outside company and more about a money spinner than customer satisfaction.

Plenty of good food here, served with a smile.Pleasant building within the garden centre. Choose your plants, then relax...

on this occasion. Frequent visitors to Arthur's over the years but sad to say on our latest visit we were disappointed. It was a Saturday so understandably busy, but we waited 25 mins for our toasted sandwiches, so all hot drinks had been drunk by the time of arrival. Also prices have skyrocketed.

What an excellent restaurant! Great menu, plenty of choice, whether you are after a light lunch or a more substantial dinner. Service efficient and very friendly, even though the restaurant was quite crowded.. Really nice surroundings. Good value

Frequently come here for breakfast with a friend: good coffee, and good set breakfast which fills you up past lunch and beyond. Service is friendly, and food comes quickly to the table. There was a mistake with our order today which was quickly rectified with an apology and a smile (the toast was forgotten from our order). We spotted roast dinners being served when we were leaving, and they looked good so maybe we will come for lunch next time. Another friend has been for afternoon tea which also comes highly recommended. We always enjoy a look round the garden centre for inspiration.

My first visit with my Grandaughter. What a lovely place. Coolings is a great nursery and when we’d finished looking around we went for breakfast in Arthurs. Good friendly service, exceklent m3nu. great breakfast, lovely venue. we’llgo back again.

After saying I wouldn’t be back, myself and my husband trying Arthur’s for breakfast a couple of weeks ago. We found service great and the food lovely. We both agreed that the breakfast was really tasty and well cooked (although some items slightly lukewarm - this wasn’t enough to put us off). The restaurant had a steady flow of customers, but wasnt uncomfortably busy. We will try again for lunch with our daughters.

Christmas dinner (lunch) today at Arthurs at the Coolings Garden Center was superb. An enormous slab of tasty turkey and the vegetables and trimmings felt as though they were fresh cooked: loads of flavour and not sloppy. Needs pre-booking!

This is my second review of Arthurs at Cooling's, We visit Arthurs once a month on a Saturday morning for breakfast when we go to Cooling's/Waggles to get pet food.

Having spent a very pleasant day walking around the gardens I tried a slice of their walnut and sherry cake which was delicious unfortunately the latte I ordered with it was quite simply the worst I have ever ordered Tasteless and scolding hot. I suggest they employ a barista for a week to retrain their staff in the art.

This is a cafe situated in Coollings nursery, so we stopped off there whilst buying some plants (by the way, if your looking for some quality plants this is the place to go, not cheap, but you get what you pay for, never had one of their plants die!).

Arthurs is inside Cooling's garden centre and allows dogs outside so hits two birds with one stone :)

Always a very long wait in the queue to order food, you couldn't order an ice lolly and join the line to pay for it as it would melt! Amanda is a lovely addition to the staff, polite, helpful and friendly! Makes a visit so much nicer! The best member of staff I have ever met, I would come here just to see her as she is so friendly! Definitely employee of the year in my opinion!

Have given Arthurs 2 very good reviews before so I am always fair but this visit was a disappointment. Have to agree with Emma S75 and Vic J and I don't think I'll be back either. I did fill in a feedback form and was told the new menu was for events days but as it turns out they have brought in a catering company so maybe its permanent? I noticed a couple of other people looking confused and looking for the old menu (events menu - whats that??) Anyway the food.....I had an egg mayo sandwich which was ok but the salad is not as good and was covered in awful vegetable crisps which I had to take off. My daughter had a ham and cheese baguette with the same salad but the ham was dry and gristly. My partner had roast turkey, the meat was fine but the potatoes very hard; maybe could be used on a rockery?? Veggies not that great either. We didn't complain because it was just so busy. A shame as it used to be so nice and I was looking forward to the egg and cheese salad they used to do. : ( Have to say though that the staff cope well under pressure. Oh and 1 other last thing the small bottles of wine for 1 are £4.65 - seems a lot!

We have been coming to Arthur’s restaurant in Coolings for many years. Unfortunately today’s visit has put us off coming back. The menu has changed and reduced, I would say substantially, of course this is not always a bad thing. I ordered a tuna and cheese toastie, at the cost of £6.95, when it arrived it looked very sad on the plate, when I looked into the sandwich there was barely any tuna, literally a sprinkling. Also none of our plates had the vegetable crisps on, as per the menu, and the salad on the plate was very sad looking. I did take the lunch to someone behind the till, who offered several times to replace the sandwich. Unfortunately I was reluctant to do so as the rest of my family was already eating. Really disappointed with today’s visit, with lunch costing £38 for four people, (it has never been that expensive there) and the quality of the food pretty poor. We won’t be back, which is a real shame.

I have been visiting Arthurs for many years with friends and family and have always had a great experience today we arrived order two toasted sandwiches 40 minutes later they arrived one order was wrong so had to be returned the new sandwich arrived within 5 minutes.

This cafeteria is located within Coolings Garden Centre. It is very welcoming and overlooks a garden which you can walk round. Lovely to visit any time of year as you can wander round the nursery and then go in for either a hot of cold meal. Neary always busy which is a good sign and the food is well cooked and not over priced.

This is the restaurant within Cooling's Garden Centre on Rushmore Hill near Knockholt, so there's plenty of parking space.The restaurant is spacious, bright and comfortable with outside seating if the weather is fair. The staff are pleasant and the menu includes breakfast, light snacks and main meal options brought to your table. We just visited for coffee but the food looked good.

We visited on a Sunday afternoon for the antiques fair at Cooling's, so it was extremely busy. We were told it was at least a 25 minute wait for food but it turned out to only about 20 mins. My partner had mushroom soup followed...

We stopped for a scone and tea whilst shopping in coolings. Whilst dogs are not allowed inside the cafe there...

Visited Arthur's today and had the quiche with salad and new potatoes. Very nice but not a choice I would...

I love going to Coolings anyway butt always include a trip to Arthurs as well. Usually it’s for afternoon tea...

Popped in for lunch. Good selection of sandwiches, jacket potatoes and hot menu items. a little expensive but what you would expect from this type of location. Food was served up in good proportions and good quality. Counter orders but table service.

Great place to have a tea and a slice of cake or have lunch with family or friends. Good value, freshly cooked food. Lots of seating. They have a main menu and also a specials board which changes regularly. The carrot cake is excellent which is a firm favourite of mine. It's great that you can take your dog to the restaurant to sit outside on the patio area, they also have a dog Icecream which my dog loves.

Here as a group of 4 early September.

Visited Arthurs for many years and seen it grow in size, together with the increase in prices.

Although I live in Pratts Bottom being an hours walk away from Coolings when walking the "pretty route" it's always a treat in the morning from time to time that's awaiting at Coolings in the form of a perfectly cooked breakfast. Can recommend the breakfast which is cooked to order....it's certainly fresh!

Lovely food - the cakes are amazing and t takes some time to decide- We like to go to Arthur's at least once a month for lunch so try something different each time. The quiche and salad was gorgeous.

This excellent eating place is in Coolings Garden Centre. We call in from time to time for a snack or lunch. The breakfast menu is up to 11.30 am after that it is main meals, but you can always get a bun or soup and a roll. They also do Sunday Roasts but we have not tried those yet. All the food that we have had has been good. Lunchtimes are usually very busy. Part of the restaurant is built on the lines of a barn ( the walls and roof, modern, no straw or cobwebs here) they seem to have used old traditional methods, no nuts and bolts, oak (?) beams jointed and pegged, there is a nice old fashioned style fireplace, it's worth a visit just to see these structures. The staff and service have always been 1st class, it's not the cheapest but well worth the little extra. There is an outside seating area. Within the garden centre is a pet shop stores and a car valet service.

Been coming here for a couple of years, it's always busy during lunch something to do with retired people!!! But food always well presented, and delivered timely. We have been to a few various garden centres with cafe's, but have to say Arthur's is probably one of the best out there. Would give it 5 stars, but with no WiFi, and poor mobile signal you can feel a bit isolated. All that aside, would definitely recommend it.

Lovely restaurant and gardens, food was very enjoyable and helpings were large although my quiche was not very big but very tasty. Didn't like the idea of queuing to order your food, especially if you are buying ice cream as it has melted by the time you get served, all in all though a relaxing place to spend some time in

We woke up this morning and thought we would have breakfast at Arthur's. We arrived at opening time and ordered one of their set breakfasts. How disappointing. The sausages and bacon were overcooked and the rest of the meal was only luke warm. I have a feeling that they pre cook a batch of food and heat it up when customers first arrive. Looking at breakfasts that were brought out later they looked much better. I have used Arthur's for many many years and I do feel that as they expand their food gets more expensive and of a poorer quality. I should have complained at the time but all they would have done is offer me something else and by then I wasn't hungry anymore!

Visited with a friend and after an enjoyable browse round the garden centre had a lovely lunch under the open roof. Was impressed by the range of specialist diets catered for e.g. Dairy free. Would highly recommend.

Lovely setting and gardens and have eaten well in Arthur's before. First go at breakfast and rather disappointed. Cooked breakfast the only option (though good they offer a veggie option). Continental would have been nice as another option. I only like eggs scrambled so tried to request this instead of fried/poached - nah. Then tried to request something else instead of egg, e.g. extra sausage - nah, stopped doing substitutes. Offered the dearer 'self select' option - at least included toast (extra for the other breakfasts) so chose that. All drinks extra likewise marmalade. To be fair it was served quickly and well presented - and most important it was really delicious especially the hash browns my friend turned up her nose at. No worries I ate it for her!!

Love this garden centre and walking round it, it has a great deal to offer apart from the plants, sundries and fabulous garden shop the restaurant is a great place to meet up with friends, the restaurant has a large range of food light lunches, cakes ,teas and coffee. It's always extremely busy there, a very popular place so that says a lot to me. Staff very pleasant and accommodating.

Situated in a garden centre they serve good food in very pleasant surroundings. The staff are very pleasant and we often go for coffee or lunch folllowed by a walk round the garden centre to work off the calories.Gets a bit crowded at lunch time and you can not make reservations

Today I had the Veggie breakfast, brown toast and tea.So, under £9 for a cooked to order breakfast, double toast and a pot of tea with SOYA milk.Very nice it was to.Great news that the designer breakfast is on the menu for those who want to choose their own items. I hate cooked breakfasts that sit under the heaters for ages drying out and hardening up!No worries here.Very well done to the kitchen and front of house for good service.

Obviously a popular destination as many people come just for a meal and then a stroll in the nursery afterwards. Pleasant enough surroundings and the meal we had before continuing with our plant searching was really good. Reserve a table by placing a sign on a vacant table and go and select your meal at your leisure. Our meal was very good - an iconic 'ham, eggs and chips' and a pulled pork burger.

Took my mother here today. Always lovely to browse the enormous range of plants and then end up in their cafe/restaurant. There is a reasonable choice of good food - snacks or cooked meals and the service and standard is very good. Being a Sunday there were three choices of roast on offer. My mother had the roast beef and said it was the best she had had in a long time. I had the Wholetail scampi and can recommend it. Lots of vegetarian options too. Then off the browse some more plants afterwards.

First time to eat here today and it was the most awful toasted sandwich I have ever had Asked for ham with no cheese but they must have put it in and realised and taken it out as I could taste it and I have an allergy to cheese, my friend had cheese and pickle that was just as awful to they were both cold and so were the chips and this was after waiting for 30minutes no one to speak to say about it Would not return at alll TERRIBLE

If you're looking for atmosphere, Arthur's at Coolings cannot be bettered. Elderly Mum and I lunched on delicious food at our table overlooking the beautiful Spring garden. It's always busy, but Arthurs is a great place to eat partly because of that...I hate to sit in splendid isolation when I'm eating out! We weren't hurried and the staff were friendly and efficient. For a very busy venue, the ordering system works well. Reserve your table then order and you won't have to wander around with a tray of hot food. The last points I want to make are - don't be in a hurry and you get what you pay for. Arthur's is not the cheapest or quickest, but it has a certain feel-good factor about it.

We visited the restaurant this morning for breakfast as a family. I have to say this was quite possibly the worst breakfast, service and all round experience I have had for some time.. Firstly the staff member was completely unfriendly and unhelpful. My partner does not eat eggs, or mushrooms so usually any restaurant we go to would accommodate this and let us swap something for these.. As the breakfast didn't come with hash browns I asked if he could have one of these instead of eggs, and mushrooms... NO. I was told. You have to pay extra... Harsh I thought.. I then said ok I will have a side of hash browns please. How many come in a portion? One I was told.. Ok I will have two please.... How much extra is that.. £2.80....Nearly £3 for two oil filled hash browns.. Not potato rostis which I would perhaps accept as being a little more expensive.. No a hash Brown from a big frozen bag.. Absolutely appalling. The breakfast came, luke warm, and un appealing.. I shall leave a review on trip advisor and will NOT be returning to your restaurant. I will instead spend my money in other more friendly value for money establishments who care more about customer satisfaction than their prices. Utterly disappointed.