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4.0

Based on 30 opinions finded in 1 websites

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Nº 370 in 581 in Warwick

Nº 14 of 22 Italian in Warwick

Score
OpinionsNoteTripAdvisor304.0

comment_iconOpinions

This place has been a favourite for my family and me for years—whether it’s coffee, cakes, lunch, or dinner, it’s always exceptional. A true hidden gem we keep coming back to!

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Aswini . 2024-12-30

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Place looks nice however has a very rude abrupt waitress. She looked at me like I was **it on her shoe when I asked for my milk hot and on the side [with my tea]. Also place stank of really unpleasant smell like nappies, particularly avoid sitting near to the toilets if you must visit. She then proceeded to give moody glances to my friends for the duration of our visit. Won't be returning, there are plenty of nicer places in West Ealing to have tea/coffee, nice food.

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Kish . 2024-12-18

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Visited last Sunday night with a friend and family. Really lovely food and good staff. Would recommend. Not our first visit, come vack as we know we can rely on the quality

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Sylvia H . 2024-12-18

MORE AT TripAdvisor

Great welcome and excellent food as always a this restaurant - the chef goes out of his way to reduce salt in a dish or amend the menu a little too!

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Colin M . 2024-12-02

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To my regret, I’ve walked past this restaurant many times, without ever going in. That was a mistake - this place is great! Very good food, extremely nice staff, and very reasonable prices. Excellent pizzas and a great looking menu, plus very nice wine. A great find in West Ealing, we’ll be regulars now.

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Tim59 . 2024-05-18

MORE AT TripAdvisor

We stayed locally and visited three times. The food was delicious, great service and excellent value for money. Friendly and efficient staff and the food was freshly prepared. Will be visiting again next time I’m in Ealing.

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Drew040874 . 2024-03-24

MORE AT TripAdvisor

Food was excellent and authentic Italian pizza, Calzone and orange cake for desert. The pizza has a thin and crispy crust on quality sour dough. The ingredients are fresh - the tomato salsa in particular is delicious! I don't understand the negative reviews for the food. Some people just don't understand quality. Sometimes simple is best!

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Bill Bootstraps . 2024-03-02

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I have gone past this restaurant so many times it was good to try it finally, however the food is very ordinary and not worth going back for. Service was fine, more effort is needed to bring the food up to a better level, it's just not good enough.

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Noel M . 2024-02-18

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Absolutely rude, racist and horrid staff. I ventured in to get a cup of coffee and thought I'd use the loo. As there was a bloke in front of me I thought I'd use the loo before I ordered. The woman who was a staff member or owner I guess shouted "where are you going?" Before I could get more than "the toilet" out of my mouth she says "why" then starts screaming "get out", "out, now" and was absolutely livid. I tried to get a word in to explain I wanted a coffee but wanted to use the toilet as I was bursting but she wouldn't let me get a word in and got louder and louder yelling obscenities. I get it you don't want non customers to use your toilet but there is no excuse for being rude. I was treated like a junkie beggar or worse. To top it off, when I left she was talking and laughing with the man behind the counter. They may have great food but this woman was an absolutely horrible human being. You don't treat people like this.

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S B . 2023-10-02

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Nothing like Mario's Whats happened I've had better pizza from Morrisons The vegetables on the pizza was still frozen Definitely not going again

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19tone60 . 2023-09-17

MORE AT TripAdvisor

My son and I took my elderly frail mother for breakfast. The decor and atmosphere were lovely and there were lots of window tables to enjoy.The omelettes were delicious and really generous portions. The only negative was the orange juice which tasted like it was from a carton. Will definitely go back and try lunch or dinner.

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463kamleshs . 2023-09-03

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Went here for my grand-daughter's birthday, party of 6, adults and kids. Very pleasant. Made us very welcome. Very good pizzas. Good ambience. Excellent service. Handily placed near West Ealing Station.

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PoodleLondon . 2023-07-22

MORE AT TripAdvisor

This restaurant is ideally placed to be a gold mine! Unfortunately, on our first and last visit we experienced a very awkward dining experience. Although the waitress was pleasant the Chef likes to serve food his way or the highway. My wife and I chose the Linguini King Prawns, I asked if they came in the shell which they did, I then asked if they could come out the shell and definitely without the heads on! Both portions arrived with no heads (tick) however, once trying to eat the Prawns we found they were all in their shells, this made the whole experience awful, why the hell would you want to spend most of your time trying to peel shells off hot Prawns burning your fingers and in my Wife's case stripping her nail varnish. I really don't get why Chefs or restaurants persist in presenting food this way, I get they say it gives the Prawns more flavour, in my experience it doesn’t, just serve the Prawns out their shell! The house white at £25 a bottle was over priced and to add insult to injury you get a service charge on top of a bad experience. Not for us!!!

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Central_Avenues64 . 2023-06-24

MORE AT TripAdvisor

Waited 20 minutes to get served in the almost empty restaurant while the waitress chatted with her friends. Food was bland and much worse than what I'd cook at home, particularly the carbonara which on the menu lied about being made with eggs and cheese. It was just cream and undercooked bacon

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A3762QYjimb . 2023-03-14

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We attended Aroma for a family birthday celebration. The staff were slow to serve us and we had to request the drinks several times. One of our main courses was missed and there was no apology that the staff had missed it and we had to chase as to when it would be served when it was clear to the staff that only 8 of 9 diners had received their meals. Another group at the restaurant were celebrating a birthday and given a cake and candle. When we came to have a similar celebration, we were shouted at from across the bar that we didn't have permission. As a minimum courtesy I would have expected them to come to the table and speak to us politely to resolve the issue . Average food , nothing special and incredibly rude staff. Avoid if you want a nice evening out.

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59helens . 2023-03-11

MORE AT TripAdvisor

Been there twice and very impressed with the wide menu, food taste and presentation. I would say Aroma is understated. Pleasant ambience and good, friendly service.

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WLT83 . 2023-02-15

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Popped in for a quick lunch. Being a Monday was pretty quiet but I thought the food was really good quality and deserved a decent review on TA

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WindySchlepsTheKids . 2022-12-19

MORE AT TripAdvisor

I’ve passed this Italian so many times and not gone in so was pleasantly surprised by how lovely it is inside with big bright windows and nice decor Food was really good. Portions good size and tasted really nice. We will defiantly go back Only downside was toilets could have been cleaner

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SDC999 . 2022-11-16

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We went initially on a friend's recommendation and have been there about once a month ever since. The food is first class, the chef/owner is on top of his game. Portions are generous and offer extremely good value. Service is friendly and attentive. We are going there on Thursday.

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273stanleyd . 2022-08-23

MORE AT TripAdvisor

Four of us dined there. All food was delicious! Staff really friendly and attentive- excellent service. Can’t wait to go back!!

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Faye P . 2022-08-07

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This is lovely and convenient local restaurant. My wife and I had dinner there yesterday early evening. And as on previous visits, we found food and wine excellent, the service attentive and timely, and prices reasonable.

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Foundation1958 . 2022-05-14

MORE AT TripAdvisor

We visited for a family meal and had excellent food, very friendly service, all very reasonably priced. Good quality antipasto, and lots of it. Prawn linguini, made with really good stock. Decent pizza. Would reccommend.

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Blink76 . 2022-04-20

MORE AT TripAdvisor

I cannot praise this restaurant enough. The service was very good, as we booked for a meal for four at 17:00, as we were staying in a hotel nearby. When we arrived, it was not particularly busy, so we could choose the table we wanted....

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highwaman . 2021-11-07

MORE AT TripAdvisor

We visited on a Thursday evening. Aroma has a very relaxed, welcoming atmosphere. There is a wide choice on the menu. The sea bass was excellent as was the king prawn linguine.

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morays2015 . 2021-11-05

MORE AT TripAdvisor

Please ignore some ridiculously negative comments on here. These people are mad! This is a lovely restaurant, with delicious food and wonderful service. I’d recommend it to anyone anytime!!

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marksB1741DC . 2021-09-28

MORE AT TripAdvisor

Food is cold, poor restaurant quality of service is poor They expect you to come and get your food after they mess up a whole order They're delivery drivers or managers or chefs can't even stick to simple orders

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Shachcharles1 . 2021-09-27

MORE AT TripAdvisor

Wife and I were staying nearby in the wonderful Drayton Court Hotel and took a chance upon dining here on the first night of our London excursion. It was superb and prices were very good and lovely staff..... it was all so good we returned...

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Phillip G . 2021-09-24

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My wife had the pepperoni pizza; a simple dish yet it was perfectly prepared and the combination of flavours was very well balanced. The tomato sauce in particular was a delight. I really wanted the Gamberoni starter in garlic and lemon but, not being too...

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A9069RSjeremyk . 2021-08-27

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This restaurant we passed few times and decided once life back to normal we will go there because interior looks nice. Menu as well sounds good and prices are reasonable. Unfortunately it was the most awful experience in italian restaurant. We choose two starters -both...

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MartynaK889 . 2021-07-24

MORE AT TripAdvisor

We have had two takeaways from this restaurant in the last fortnight. Both meals were fantastic. The service is rapid, the menu good and the food of high quality. The staff kindly gave us a free dessert on both occasions - the pannacota and tiramisu...

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colinamichie . 2021-01-23

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