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4.0

Based on 122 opinions finded in 1 websites

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Nº 293 in 534 in Telford and Wrekin

Nº 48 of 86 British in Telford and Wrekin

CUSTOMERS TALK ABOUT DISHES WITH..baconsaladmustchillicoffee
Score
OpinionsNoteTripAdvisor1224.0

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Took my granddaughter to Aroma and she loved it. She said it was great. She said great food, staff and atmosphere. I am vegan and they went out of their way to see I got a vegan break and a lovely cup of oat milk latte. Would highly recommend it.

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Navigate19533768851 . 2024-10-25

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This café is located inside Telford shopping centre. We sat on the “outside” seating and enjoyed two flat whites which were good quality but for us a little too large.

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LauraDaveJames . 2024-07-16

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Whilst shopping my sister and i popped into Aroma cafe for breakfast. We both ordered the olympian breakfast and a pot of tea each. Wow super breakfast and staff very helpful and polite. Can honestly say best breakfast in Telford and very reasonable. Will definitely recommend to all my friends.

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Mandy F . 2024-05-04

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Stopped for something to eat whilst shopping in Telford. Wandered round to check possibilities and settled on this delightful place. Great friendly service and fantastic food. My meatball sandwich was so delicious I didn't want to force myself to eat the second half, I wanted to savour it later on so was cheerfully given something to take it home in, complete with reheating instructions. Have had the remainder for tea and was just as lovely. Will be my go to place when shopping again

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Faye T . 2024-03-25

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This is by far the happiest and best run cafe in Telford Town Centre. Easily missed it is in the same "street" as Halifax and Barclays bank's. Excellent menu, very competitive prices (unlike many of its competitors) and (rare in Telford) cheerful front of house staff. I wholeheartedly recommend to anyone in the locality.

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Rob J . 2024-03-19

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Fabulous people now run this lovely cafe. Food is fantastic. Delicious Coffee Great welcome and service. Definitely recommend

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Karen P . 2024-03-10

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Just by chance I visited this place and most certainly I will be back! Absolutely fantastic food and service, highly recommend.

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Parveen G . 2024-02-19

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Lovely coffee, nice ambiance. Reasonably priced £3.50 for a large cappuccino. Friendly polite young lad serving. Would visit again.

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Anthony D . 2024-02-04

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Lovely and kind worker, welcoming staff that let us eat cake (not purchased from here) on a tables. Also they have some really nice milkshakes! Would recommend 👍🏼

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Luka W . 2024-01-20

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Visited here the Saturday before Christmas the service was very good staff very polite Ordered coffees and soup which was nice. The lady who brought over the food asked if I wanted water to take a paracetamol which was very kind. I would recommend and would return

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IanA670 . 2023-12-26

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I never write reviews but this place is honestly the best. The food and the staff are second to none. Feel so at homr here I absolutely love it.

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Hannah R . 2023-10-04

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Popped in for a drink and a slice of cake with hubby, served by an extremely friendly young lady called Simone, excellent service, and every shop should have a Simone working for them

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822jillyf . 2023-08-04

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Absolutely loved my visit here! Can’t fault anything. The staff are really helpful and so friendly so so friendly! The food was absolutely delicious, hot, perfectly cooked and fresh produce. Will most definitely return here! Thank you all ♥️

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D7618MJstaceyp . 2022-10-22

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Called in between shops to have a Milkshake . The Milkshake was served with cream optional and very very nice. STAFF very friendly, very clean. NEVER ATE IN THERE BUT IT LOOKED WELL PRESENTED,..

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elainetU2031CP . 2022-10-01

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overpriced food & drinks. sausages were hard & not fresh - wouldn't recommend at all. better off going to spoons

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S3893MXwilliaml . 2022-07-22

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Popped in to Aroma today for lunch, it was very clean staff are friendly and helpful and the food was lovely and well presented. Thank you

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S9692VZamandaw . 2022-05-21

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One of our regular stopping off points for breakfast when shopping at Telford. Great service, good portions, and friendly fast service. My daughter loves the milkshakes from here whilst I am partial to the lovely cakes they have in there glass counter.

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bladethedaywalker . 2022-05-14

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The staff are so friendly and helpful. They went above and beyond for us. The food was lovely as well.

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I4522ZKtammyj . 2022-02-12

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We visited here for a coffee and a cake break after seeing an extensive gluten free menu online. In reality there were no gluten free treat options although if you wanted chilli and rice, jacket potato with chilli, cheese or tuna or nachos for £7.50, you'd have come to the right place. Strangely, there are no toilets here either. Wished I'd gone to maccies instead.

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GrandTour819635 . 2022-01-21

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I am a regular in Oswestry aroma and always love my visits the staff make it such a pleasant experience and I can say Telford didn’t disappoint. Lovey cafe and great lunch, considering the cafe was full we expected a bit of a wait but that was not the case. Beautiful coffee and cakes also. Highly recommend.

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mereridw2021 . 2021-08-01

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Great stopping place for food. We normally have a great breakfast here, the portions are good and the staff are very friendly. We found the children’s portions were good and filled them up.

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bladethedaywalker . 2021-03-13

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Me, mum and sister visited here today. I was extremely happy with the service. The lady behind the till was so lovely and caring, the gentleman was also brilliant the best service I have had in a while would definitely recommend for sure best breakfast and service ever. Thank you so much team.

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SKP15 . 2020-12-15

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Really great breakfast ... generous portions and very tasty. Coffee and smoothies also very good, with friendly service. Would recommend.

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tintinfan2013 . 2020-08-29

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Called in for breakfast wow what a treat. Great food well presented the worlds best sausages. Staff brilliant thank you guys we will be back when next up in Telford

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Jerry D . 2019-12-21

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Lovely town centre cafe, great coffee, cakes and sandwiches! The staff are just wonderful - every time !!!

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phoebew851 . 2019-10-15

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Stop here for coffee on a regular basis most times the coffee is great, on the odd occasion when it wasn't (this was very rare) my coffee was changed without quibble. The staff are always friendly and helpful and always ready to put themselves out to make your visit memorable.

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Oldrcmofd . 2019-08-25

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Very clean cafe bar. Staff very polite and friendly. Ordered a hot panini sandwich. When it came it was accompanied by salad, coleslaw and crisps. Lovely presentation. Very fresh and tasty.The menu has a lot to offer and has an excellent choice. They are also licensed to sell alcoholic drinks should you fancy a glass of wine. We did not have to wait long for our food even though the place was fairly busy. I would definitely go back here to eat. Very nice!!

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jojo64wesley . 2019-05-09

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I had a cottage pie that looked like it was £1 from Iceland, the gravy came late and was served with tiny pot of red cabbage. No salad, chips or anything else - just a tiny microwave looking meal. When I got back to work I realised that I stunk of burnt oil. Over £8 for the privilege - will be buying a microwave meal next time.God knows who is giving it a high rating as its always empty! Must have a large family and friends base boosting the stats.

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Nick E . 2019-04-24

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Stopped off here with friends whilst out walking. Served by delightful, friendly staff. Coffee was delicious and generous. Made up my mind to return and did so today. Received the same warm welcome and tried the Victoria sponge with my coffee. Both were tasty and fresh.

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shropshiregal2018 . 2019-04-18

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The staff on arrival we friendly, even though they were busy. A good choice of food and drinks and clean environment. The food was very tasty and quick to arrive. I will definitely be going back for lunch with friends/family. I had left my scarf while having lunch, when I phoned a week later to check if it was there the staff had very kindly put my scarf to one side for me. Good service Aroma

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37katrinah . 2019-04-17

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Been for lunch today food was lovely and service five star, my husband had bacon and chicken salad, I had jacket and chilli and salad, delicious thank you x

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dawnowen5 . 2019-03-22

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Very poor service and poorly prepared food. We have been three times at different times and had appalling service and food each time. We will not be returning I had a simple sandwich which fell apart, had a lump of tasteless cheap margarine in the middle of the bread and the whole thing fell apart making it difficult to eat. My partner had an open panini which was rock hard.

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Sandra S . 2019-03-20

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Called here with the kids for a quick breakfast of drinks and teacakes. Service was friendly, plenty of choice and excellent music playing so much so we had to prolong our stay with a second drink. I will definitely be coming again

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S4Sue . 2019-02-22

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A bit late with this review but spurred on by a negative review that seemed to have a grudge. All we can say is that after 2 visits we are totally impressed with the quality of the food - our breakfast was up there with the very best. Moreover, customer service is great.

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Mike D . 2019-02-09

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I have been coming to Aroma for eight years and always found it to be very friendly. Both the owner and the staff are a credit to the place. Always clean and tidy. No smells other than the gorgeous ones from the kitchen. We are treated like friends not just customers. Lovely intimate place to go for a quiet drink or good food. Nothing is too much trouble for the staff.

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Patsimkin . 2019-02-02

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I'm a regular at aroma and usually it's pleasant inside but today when I went with a couple of friends to visit I was nearly knocked off my feet the stench inside was awful!! I've never known a food place to smell this bad and it needs to be sort ASAP! Needless to say we didn't stay to place a order and perhaps won't be visiting anytime soon, plenty of other nice smelling cafes who will be happy to have my custom.

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Ranisaleem . 2019-01-31

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Doing a bit of post Xmas shopping, and a bite to eat has to be on the agenda. Reasonable prices and a good choice on the menu. Went with the pannini's which are generously filled with side salad and tortilla chips on the side.

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. 2018-12-30

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As Tripadvisor doesn't offer the right of response let me just say that the managements reply of insulting me and my party, unfortunately, is to be expected.

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. 2018-12-30

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Decided to pop into Aroma whilst doing some Xmas shopping. We managed to find a seat for 7 of us relatively easy (always a bad sign when the centre is packed!) and decided to order a range of items. The prices fluctuate from above average to eye watering and frankly contribute to the whole disappointing experience.

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. 2018-12-28

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This lovely little cafe is situated inside Telford Shopping Centre, the water features on the walls made the cafe look unique and welcoming. We ordered two olympic breakfasts, a mango and passionfruit smoothie and a malteser milkshake. The breakfasts were delicious and full of flavour.

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344kathh . 2018-10-11

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Great place for friendly staff and great coffee! Clean and staff are very obliging and it’s very clean. Good variety or good and drink on offer.

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Jaspwr . 2018-08-03

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Popped in for lunch and was amazed at the choice on the menu, something for everyone. Staff were friendly and efficient. Our order was delivered to our table very quickly and really tasty. See you soon

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Wendy B . 2018-06-11

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Fabulous cafe bar, friendly environment, tasty menu, comfortable environment. Visit Aroma regularly when in town. Fabulous customer service. Go here to relax with my husband or on my own. Always a welcome smile from all the staff. Just love it.

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Ness999 . 2018-04-07

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Visited Telford town centre on Easter Monday when it was heaving. Our usual lunch stop was very busy so we tried Aroma. Also busy but we found a table outside (although still inside the centre).

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Peter W . 2018-04-03

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Myself and wife visit here most times to have a relaxing drink.as we run pubs we know what customer service is like and customer service here is fantastic.the owner is very welcoming and always has a little chat on passing.keep up the great job your doing great and will be there fir a lot longer.steve and kerrie.

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staffie78 . 2018-03-27

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We were in the Telford shopping centre shopping and needed a break--we tried Aroma as it was showing a picture of milk shakes outside. The service was great and the food was great. Also, the shakes were really good. We had parked in one of the car parks nearby just for shopping so there was no extra cost. After eating, we completed our shopping day. Aroma Cafe Bar just made the day experience great.

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257eugenea . 2018-03-27

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Love aroma, staff brilliant, nice atmosphere... Thanku. 😊.. Wendy & olive, the ones who always want the booth!! .. 😂😂

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Bigbird1602 . 2018-02-20

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Eat here regularly and generally always have the same meal which most weeks is delicious. However occasionally the food is presented and tastes differently, sometimes not as nice as it usually is. I suppose it depends on who's in the kitchen that day but it can be a bit hit and miss.

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Hozzie B . 2018-01-25

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Visited the restaurant for the fist time 31/12/20. We were really pleased with the food and staff.The food was delicious and well prepared . The owner and staff were very polite and helpful and cannot fault how clean it was restaraunt was. I would not hesitate to return here above other in the shopping centre . Highly Recomended

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Roger D . 2018-01-01

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What a fantastic café. We found this place by chance as we were visiting the centre on a Christmas shopping trip. Absolutely fantastic service and hot tasty food served quickly and efficiently by a right jolly happy waiter. Even the customers were a happy bunch ! Can't you expand to Stoke on Trent shopping centre to show them how it's done ? We will be back next year, we hope you are still there ! 10/10 !

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dawny12345 . 2017-12-03

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I have been visiting this café in Telford Town Centre since it opened and (until the most recent visit), found it to be a little gem of a place. My husband and I visited on Sunday afternoon, ordered a sandwich, coffee, tea etc. and found ourselves a seat. This happened to be directly opposite the entrance to the kitchen, which has no door. The sight which met us was frankly, disgusting; dirty dishes piled up on racking, food and debris littering the floor and although there seemed to be plenty of staff [working], every single one of them ignored the filthy conditions, trampling the mess deeper into the kitchen floor as they entered/exited , seemingly oblivious and uninterested in sweeping up the mess. To make matters worse, whist we were seated, a staff member slopped (omitting to actually mop up the excess water) disinfectant and hot water, all over the floor space at the rear of the café, which was cordoned off by chairs at the time, then left the mop & bucket beside our table and disappeared! All I could taste was disinfectant. The teacup provided was dirty and I had to go to the counter to ask for a clean one. On the way out, I commented about our poor experience (something I have never done before) to the staff behind the counter - approx. 8 of them, chatting amongst themselves - and was told they had been extremely busy and were doing their best. At the time, staff numbers exceeded the number of customers in the café and quite why one of them could not have made some effort to clean up the entrance to the kitchen, rather than mop up an area which was not being utilised by anyone, is beyond understanding. Staff indifference and a lack of basic hygiene standards has provided prime conditions in which vermin will thrive. We will not be returning to Café Aroma.

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Alice D . 2017-11-28

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Visited Aroma today for breakfast. Really impressive. Good quality and quantity. Staff really friendly and cafe was very clean and tidy. Only criticism was no mushrooms and I love mushrooms with my breakfast. Would definitely eat here again. Thank you

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Sundawn1972 . 2017-11-13

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NOT SURE WHERE THE LAST REVIEWER VISITED BUT IT DEFINITELY WASN'T AROMA!! Whole place is spotless, atmosphere is very relaxing, owner and staff extremely friendly. We ordered 3 cooked breakfasts, 1 hot chocolate, 1 coke and a gingerbread latte. Food was amazing, plenty of it and cooked to perfection. Mum loved her hot chocolate with cream and my gingerbread latte was the best I've ever tasted. We started off our shopping day perfectly by coming here for breakfast. Will definitely be visiting again.

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Heulwen H . 2017-11-03

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Visited this place early last month.

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962pettie . 2017-11-01

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stopped for a coffee while shopping it was still early and Aroma was only a quarter full..

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oakley 56 . 2017-10-21

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Situated inside the Telford shopping centre we stopped here for breakfast. The staff were very nice and friendly. We sat outside to watch the world go by. We had the second largest breakfast which was £6.95 which is not cheap compared to other establishments around that area. However, it was well presented with eggs,bacon,sausage, beans, tomato and toast. My coffee was very nice. Only small criticism was the waiter who brought the breakfast had to be asked for the cutlery and on his return had to be asked for salt,pepper and sauces etc. Maybe he was new and needed a little more training. Recommended.

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Christine17041 . 2017-10-16

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Visiting aroma again ,and it is still a great cage & coffee stop , food was great coffee great , and service was exceptional, even people stopping by to say hello , and apologising for not eating / drinking today but will be back , and the staff interacted great with everyone. Will be back !

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walletShrewsbury . 2017-10-11

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What a lovely little cafe! Well worth the visit if you are either shopping and in need of a coffee or looking for a breakfast or lunch. There is a wonderful little atmosphere inside and the staff alone make the experience worth while. Its great to see (no matter how busy) staff, and owner David, giving a little time to chat and say hello. As for the food.....really fresh, hot and definitely large enough portions to sort you out for the rest of your day. This Cafe was soo good that i returned the next day for breakfast as I as staying in the area at the time.

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Dermot B . 2017-10-08

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Visited this cafe the weekend of the 8th of September. Myself and my husband were over from Ireland, staying in Telford for a cousins wedding in Shrewsbury. We went in for breakfast on the Saturday morning and ordered the large breakfast. Wow! It was well worth the money.. 2 of everything. Very well cooked. Really nice food. The staff were all very friendly. Had lovely conversation with a staff member who advised us to visit nearby Ironbridge tourist attraction. We also met the owner twice, David, who was very hard working and had a great chat with him too. I think he said he had a few more shops and I can see why and his shop was lovely. We decided to go back on the Sunday morning because we knew we would get a great service. Well done!

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Courina . 2017-09-22

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What a pleasure eating In this cafe, the staff were so friendly and seemed to know Most of the customers as regulars. The food was good also, but the atmosphere here was lovely. Enjoyed my coffee.

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Julie B . 2017-09-08

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I don't know why everyone complains about this place! The milkshakes are the best feature, not to mention the relaxing place with water tanks and tvs that show the sea! There's so much food to choose from so do give it a try

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Richard S . 2017-08-25

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I met the owner of aroma in Shrewsbury who was a coffee connoisseur..he previously owned aroma in Telford I believe so I had high expectations. Safe to say the place no where near met them. The coffee was vile. If I wanted a glass of milk I would have ordered one but in fact I ordered a flat white. It came in a massive mug and my boyfriend ordered a latte. He said mine tasted exactly the same as his which is a joke really. I mean if your branding yourself a coffee shop you should at least have an idea about how to make different types of coffee and to a decent standard.

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Becky J . 2017-07-25

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Stopped here for a bite to eat and a drink Ordered two toasties and milkshakes Despite them being nice I wouldn't pay that again, bit overpriced for what you get. Would happily return to try the cakes they looked amazing!

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Georgia C . 2017-07-23

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Very pleasant staff and decor, nice food at competitive prices will call again no problem for food or just a coffee

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Vincent S . 2017-07-06

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I really wanted to enjoy my visit here as it looks lovely. I was disappointed though. It was freezing in there as they had the aircon on full. The young girls behind the counter were not very helpful and just stood around chatting, I had to interrupt their conversation to be served (what an inconvenience to them). The panini we ordered was in fact a baguette and the quiche was tiny. I felt the whole meal was overpriced.

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rensticks . 2017-06-28

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Visit here for the first in ages as only in Telford visiting my friend & an odd occasion we have popped in for a bite 2 eat & a drink. We waited ages for our food 2 arrive & after noticing that people who came in after us where getting served before us I stopped the young member of staff to ask what was happening to our order. She seem to take offence to this question & her attitude was not very professional as I also work within the public sector I was shocked that her customer service skills where nil & her attitude was bad. Food was average nothing special. Will we return most definatley not. Shame as they used to a great bacon sandwich.

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Mummykins1962 . 2017-05-06

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We have been visiting aroma for about two years now. Service is great and you are always well looked after. The bacon sandwich is a must to try. The coffee is great. There is a lovely atmosphere.

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grayson69 . 2017-02-11

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My mother and myself go for a coffee every Monday it's the best coffee shop in Telford all the staff are really friendly and David the manager always asks if my mom has taken her tablets bless

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wendyandmic . 2017-01-27

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On a shopping date with my bridesmaids we fancied something to eat so went here as it looks very stylish and was very busy (always a good sign!)We weren't disappointed!The staff were friendly and polite, the food was good for a good price and was presented beautifully, it really hit the spot! Then there were the milkshakes.....WOW!!!There are loads of flavours literally, I opted for a butterscotch with cream milkshake, it was BEAUTIFUL and worth every penny, it was so nice I couldn't put it down and had finished it all before the good came! Will definitely be visiting again!!!!Great decor, great food, great staff, great prices, great drink selection, 10/10!!

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K88tat . 2017-01-08

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There really isnt a lot to be said, staff are friendly and extremely helpful, food is excellent and drinks are too! You really do get the feeling that nobody can do enough to help you!Well worth dropping in if you are shopping in Telford.

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gazildon . 2016-12-23

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Simply put this place is exceptional the staff are friendly efficient and helpful, the place is clean and welcoming the only downside is the lack of space especially for wheelchair users like me but I have to give it top marks purely because they go out of their way to accommodate

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andrewdvs2003 . 2016-10-22

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We often meet up for coffee during the week and this is one of our favourite haunts. They always have lots of cakes to choose from as well as sandwiches and light meals. The service if quick and the staff are friendly. Long may it last.

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Margaret H . 2016-10-13

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Went for lunch with my wife. Very friendly staff even when apologiesing for a delay in our meal. But it was worth the wait. We both had liver, bacon and onions.it was delicious and plentiful. Coff was not bad either. Good menu with a fair choice.

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ginger1Shropshire . 2016-10-12

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I had Walked past a few times and on this occasion I thought let's give it a try. We ordered our food and drinks at the counter and the waitress said take a seat and we will bring your order over. She brought over our drinks and a little while after she brought our food and apologied for the wait. I had the large breakfast and even though it was nice I didn't think for what you got it was over priced abit. My girlfriend had the sausage and it was very nice next time in the area we mite pop in again

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dannybuck . 2016-09-23

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Always walked past and never went in but this time we decided to go in as my son was hungry and wanted toast, service was excellent would definitely recommend, will definitely go back

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kezjs1987 . 2016-08-26

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I have visited several times and the food is good. Reasonably priced and the staff are very friendly.

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Cazloum . 2016-08-12

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Despite there being a couple of tables outside, this cafe isn't as noticeable as some of the others in the town centre. I have visited it twice recently in the mornings and been impressed with the atmosphere and service. On each occasion it was clear that there were a number of regulars returning to eat and drink there. Service was swift at the counter and my purchases were delivered swiftly to my table - the food was tasty and well presented. With a hum of conversation mixed with quiet music in the background, the cafe had a nice feel in the mornings. There is plenty of seating further back from the entrance of you need more peace and quiet. The premises looked clean and the staff were polite and friendly. Had a few problems connecting to the free wi-fi but that could have been related to my phone - will ask if I get problems next time

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Paul W . 2016-08-10

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Great service!! Food below mediocre. Scrambled eggs served in a bowl with water at the bottom. For the price paid you would expect the eggs to be made fresh.

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Angus G . 2016-07-08

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Given a choice of somewhere to have a coffee, snack or meal in Telford Centre in general we choose Aroma. Popped in for a drink and a catch up with my daughters. Aroma has a good selection of drinks, snacks and meals. Today we had one Latte two mango and passion fruit smoothies, a cheese and onion toasty accompanied with a nice salad and some tortillas and two cakes.All were very nice, well presented I always find the staff pleasant. They also do a loyalty card which I forgot today.

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wadokia . 2016-06-13

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Visited Aroma Cafe bar for breakfast on a recent trip to Telford. Service was slow, the full english breakfast was served on a cold plate and food was luke warm Bacon was barely edible as was so well cooked. The scrambled egg on toast was also luke warm and served on a cold plate. Toast was too well done. Would not eat here again.

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WelshMurphy . 2016-06-10

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The milkshakes are worth a visit for but the place is too small for people with disabilities or people with pushchairs. Meals are ok,

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tel4ddiner . 2016-05-11

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Would recommend this cafe as a nice pit stop whilst shopping. Food is freshly prepared and atmosphere is lively and friendly. Staff are always smiley and helpful which makes you feel welcome. Beats Costa hands down.

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Janine G . 2016-04-09

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My son and I stopped here for a late breakfast. It was fairly quiet when we arrived but was getting busy by the time we left. Well presented breakfast and quick service. Tables bit too close together and lady in front was crushing my son. Clean and pleasant- bit pricey but lovely milkshakes. Would return

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A TripAdvisor Member . 2016-04-09

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Go to Aroma on a regular basis for coffee , milkshakes and snack type meals. The cafe appears clean and tidy and is always busy.the staff are attentive and seem to be on first name terms with a lot of the customers. They take care of their elderly customers helping them to seats etc. The food and drinks are of a good quality and prepared and served swiftly

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Morffydd Ann H . 2016-03-11

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Had lunch here today. Bacon and chicken mayo sandwich with tortilla chips and salad. It was a very generous portion, fresh and very tasty in lovely thick soft white bread. Atmosphere is good and there's plenty of variety on the menu. An added bonus is that they are able to sell alcohol too. I will visit again. Two sandwiches and two teas for 12 quid.

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MinMcLeod . 2016-01-30

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My partner & I called in whilst shopping in the centre. We both fancied a milkshake (a bit random I know for two 30 somethings), but Aromas menu offering over 18 different flavours of thick milkshakes appealed to us.So in we went, we were impressed with how busy it was so assumed it must be very popular...however, we soon realised that it was busy as hardly anyone was getting served due to them being understaffed.We ordered strawberry and chocolate milkshakes and was hoping for something decent, especially as we paid over £3 per shake! After the 15 minute wait, the waitress finally brought our drinks. My partners strawberry milkshake was pale in colour and tasted more like blueberry than strawberry....and I was horrified when I realised that my milkshake was simply cadburys drinking chocolate powder, blended with milk & ice cubes. It was vile. In all fairness, a member of staff told us that they had no cream and that no one had been out to get any. We still got charged full price tho even after contesting it.The powder hadn't mixed properly leaving a synthetic grainy taste on my tongue, the ice hadn't crushed properly either and there seemed more ice than milk making my drink somewhat watery.....thick it certainly wasn't!The experience was further (de)enhanced by the laughable plastic cups they served the shakes in. I expect a café bar to at least serve a milkshake in a tall glass....especially when there were plenty of glasses/mugs behind the counter.I waited a further 10 minutes to complain but the queue was too big and I noticed other people complaining too.There is a McDonalds 20 seconds walk away....go there, that's my advice.A look at the menu was comical, £15 for a bottle of wine & £8 for an omelette. I can't comment on the food tho as we never ate here, I can only assume that at those prices they must be the proud owners of two Michelin Stars or more!!!!The interior is quite nice in all honesty, sort of upmarket coffee shop/French diner, but that's as far as the compliments go I'm afraid.Struggling to serve customers on a Thursday lunchtime is not really acceptable, serving them a poor quality of drinks is even worse.Will I be going back? Certainly not.What a shame as the place looked ok...it just wasn't!!!!

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baggieblackcat . 2016-01-28

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I use this cafe often and have always found it to be a great choice. Good food at reasonable prices in a pleasant environment. It is always clean and well maintained. The customer service and attention to customer needs are excellent. The staff have always got a cheery word for you and your experience matters to them. It makes a pleasant change from the many food chain outlets that abound in modern shopping malls.

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Linda M . 2016-01-20

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Aroma is a quality cafe in Telford centre. A welcome change from the 'chains' like costa. Great for breakfasts, coffee/tea and cakes or light lunch.

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Paulsmithcasty . 2016-01-04

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Really enjoyed our visits to this cafe - we went twice during one long shopping day! Excellent food and a relaxed and friendly atmosphere. Will definitely visit again.

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Victoria O . 2015-12-05

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The food was excellent great to sit and people watch ....could have done with a bigger plate thou. My only critism was the slowness to clear surrounding tables.

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Linda P . 2015-10-02

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Food and drinks are rather up to standard. The decoration is nice but I always find it too cold in there to sit comfortably. But as a whole I must admit to like the place but I wouldn't go regularly purely because it's rather expensive.

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Ella W . 2015-09-08

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My family and I go into this place most weekends. The staff always greet you with a smile which makes you feel welcome and at ease. All foods and drinks are presented well and the cost is within the budget.

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Lesley G . 2015-09-05

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The atmosphere is very relaxing and friendly, quite easy to have a quiet coffee and a quick bite to eat. The milkshakes are amazing and the jacket potatoes are light and fluffy. The service is quick and friendly.

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Mystical-89 . 2015-08-10

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we nearly always have lunch here if we are in Telford town centre shopping. Was a bit disappointed this time. Both had jacket potatoes with Chilli and paid an extra 50P for cheese as an additional topping. Oh dear we only got about 10p worth of the Chilli and 10p worth of cheese each!!! There must have been a tablespoon of each on our potatoes, So little if fact that there was only 2 beans in mine. The place was nearly empty, perhaps its going down hill a little. Not sure we will eat there next time.

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Jill A . 2015-07-20

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Called in with my mum for lunch. Ordered 2 pots of tea and 2 toasted sandwiches.The cups were dirty and there was something floating in the milk! I called the waitress who didn't speak but took the offending items away. The cups were then wiped with a napkin and hot water and returned to us! The food arrived but after one mouthful we left. The toasted sandwiches were like cardboard; the side salad was limp lettuce with no dressing. There was no dressing or salt and pepper on the table. All in all a dreadful experience not to be repeated.

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musiclovers49 . 2015-07-18

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Quite pricey but nice for a treat. A good menu selection and friendly staff. Plenty of seating inside and out. Smoothies are lovely!

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MrsShephard . 2015-06-28

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I visit this café fairly often and usually have an excellent experience. However this was my first visit on a Sunday when all the staff appeared to be very young - which is ok apart from the fact that the music was being played at a high volume, hardly conducive to a relaxing cup of coffee ( excellent quality ) and a nice slice of cake ( again excellent ). I did complain and the volume was edged down but there was no apology or recognition that this is a smart café not a teen bar. I did not see any of the usual management staff so it may well be that the staff are allowed to do their own thing. Otherwise I would have rated this café as 5 stars

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mcsuzy1949 . 2015-06-07

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I came upon this place a while ago in Telford but never had the chance to go in. Visited with my bestie on Saturday and what a lovely surprise. We were served by David (one of the owners) who looked after us very well. Asking how we were, was the food OK but without being pestering. We had Tiramisu Coffee and the daily special, sweet chilli chicken Panini melt. Delicious! It had lots of filling, was piping hot and came with a nice fresh salad and nachos. What I liked was being able to sit in peace without being overly pestered but having a bit of a giggle with the staff who were all very friendly, professional and helpful. Looking at the food coming from the kitchen, I was well impressed with the portion sizes. We paid £18.00 for our lunch and thought it was worth it. We will be returning. BTW - no screaming kids, a bonus in my book. Tip: they don't have customer toilets, however, there are plenty within the centre so go before you go! Maria

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MinMcLeod . 2015-05-11

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The best coffee in Telford with great food too! The staff are always friendly and provide a great service. One of those cafés you just can't dislike!

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Effort31 . 2015-04-30

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My wife and I visited by chance just for a light lunch the guy who served me was a little abrupt and the only time we saw them smile was while the staff were chatting among themselves, I had the tuna toasties and my wife sausage and mash , it was packet smash and the sausages were of very cheap quality and didn't taste very good at all , all in all it was not a great meal and I will be going elsewhere should we go back to Telford town.

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Standone . 2015-04-24

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